What's the PDF genaration good for if it can be handled by external
programs better?

This is what I wrote to my clients, when I ditched RML for HTML/CSS:

New prettier browsable invoices, packing slips and shipping labels
printable straight off the browser without the need for PDF Acrobat
Reader.
PDF functionality is removed to improve usability and increase
compatibility. Main reason for this step is that using PDF breaks
usage flow and decreases productivity.
Windows Vista, Apple as well as all Linux distributions now provide
PDF/document printers right in the box.
Windows XP users (and all older Windows versions) are suggested to use
CutePDF if needed.

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