Is this is an issue with the Paypal IPN callback not working correctly? Do you have any more details about how to reproduce the error?
-Chris On Sun, Jan 23, 2011 at 5:53 PM, Scott <[email protected]> wrote: > Sorry, I mean Satchmo version 0.9.1. We are using this, I promise! > > Scott > > On Jan 23, 11:51 pm, Scott <[email protected]> wrote: > > Hi, > > > > I have observed users of Satchmo with similar problems such as this. I > > have had instances of customers placing orders on the site, and often > > times their Balance Forward shows up as the total of their order. > > > > In our office, I attached a memo to the board for our admins to say > > that, basically any order with the Balance Forward total being > > identical to the order placed means that the customer never finished > > their order. I confirmed this with the first customer, as they said > > they were just browsing the site, even though their details and > > address were submitted to us, which is very odd. > > > > Lately however, some customers who are actually paying for items are > > having their Balance Foward show up as what we deemed was a failed > > order, and as such their order was ignored until we saw the the > > payment notifications from PayPal. > > > > It seems that Balance Forward is, as of version 0.97 acting, on some > > occasions as a false positive. It doesn't always work, and until it > > gets fixed I would recommend other users to pay close attention to > > PayPal/Google Checkout accounts, as the Satchmo signals aren't always > > firing out to them. > > > > Thanks, > > Scott > > -- > You received this message because you are subscribed to the Google Groups > "Satchmo users" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<satchmo-users%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/satchmo-users?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Satchmo users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/satchmo-users?hl=en.
