Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-13 Thread Rohiet A. Patil

All,
Some one provided 8121281212 as universal number for railway complaint. But 
as per my knowledge, It is for SCR only. Once I made a complaint on this 
number and I got a feedback that your complaint does not pertain in the 
jurisdiction of SCR and has been forwarded to central railway mumbai.


-Original Message- 
From: Asudani, Rajesh

Sent: Wednesday, December 12, 2012 10:48 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Coach for People with disabilities in Railways - a 
follow-up


How can we find the complaint numbers of all railway zones?
Is there any universal number?


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
Of Shona Man

Sent: Tuesday, December 11, 2012 6:06 PM
To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
Subject: Re: [AI] Coach for People with disabilities in Railways - a 
follow-up


Hi friends before cupple of weeks I was traveling from my place to
Delhi with my cousin. My waiting list ticket couldn't be confirmed in
AC chair car therefore we decided to board handicapped coach. But when
we reached at the end of the train we saw that handicapped coach was
full of nondisabled as usual. We tried to seek help from guard in
adjacent compartment, he was very busy in his personal business while
talking on telephone, after our repeated demand he turned to us and
asked the problem, we asked him to vacate the handicapped coach, but
he outrightly refused and showed his inability to do so. Then I asked
a RPF personal standing nearby, but he also refused to do any thing
unless guard gives him note of doing so. I asked the guard that I am
going to complain regarding it and your inability. At the same time I
did complained with the train number and station where it was standing
to number 9717630982. I dont know what happened with in 5 minute,
guard called RPF personal and said to him that I am giving note to u
and vacate the coach. Then that RPF jawan with in 5 minute vacated the
coach using force, surprisingly there was only 1 PH sitting in the
coach.
Friends now what happened at the next station that guard came to us
and asked me my certificate and ticket, I gave him and he took it to
his compartment. He did not returned it untill we reached Delhi, when
I approached him to take my certificate then he very strongly said to
me that it is not our duty to vacate the coach and in future never
complain. I said to him that I know it is under your jurisdiction, if
it is not why you are caring of the complaint? I said, let me follow
my own process if it is not ur duty then why u r worried?
I left him with this hot discussion and warned him that I am very well
aware of my rights.
This complaint number is of Delhi, may be in other circle other number 
working.


On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:

In this conection I want to share something: 10111/10112 konkan kanya
express does not have handicap compartment, but the same train becomes
10103/10104 mandvi express morning train, it has handicap compartment, 
why?

Secondly: sometime it comes on back, sometime in front, why?
Thirdly security questions are as it is, nothing is changed.
So railway person please: pay attention...
Thank you  good luck!
Surendra Salgaonkar
Phones.
:+919867645933,
+912226473918
Emails:
surendra.salgaon...@sbi.co.in
salgaonkarconce...@rediffmail.com
 Skype:
salgaonkarconcerns,
salgaonkarskype
-Original message-
From: Srinivasu Chakravarthula
Sent:  10.12.2012, 4.50  pm
To: accessindia@accessindia.org.in
Subject: [AI] Coach for People with disabilities in Railways - a follow-up


Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

--
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at 

Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-13 Thread mukesh jain
hello,
just last week, one of my friend was travelling from mumbai to nagpur.
while she was in her handicapped coach in which she was all most alone
initially but after some station, few people boarded in that
compartment. since she was visually challenged person, she had warned
the arriving passendgers about this coach and not to travael if they
are not handicapped. on this warning, some people replied that they
are handicapped as they have got some injuries in their legs but do
not have any certificate. she could not argue with them much since she
was alone and thought to make her journey with no hassels. everything
was fine till few stations but suddently on one station, one stranger
came to  sit next to her seat. from his talking and the smell, she
could make out that he is drunker. so after sometime, he started
conversing with her and began to react to touch her. seeing this, she
had changed her seat but that didn't worked well for her as he
followed her. here she could not take any other passenger's help since
distance to next station was very far from there. she imediately sms
me her coach number, problem description in short.

reacting to her problem imediately, i had sent the sms to the number
9717630182 and also used my personal contacts with some rail officials
and requested them to take the action quickly failing which i had also
informed that i should be forced to take this issue with press and
police. to my surprise, before reaching the train at the next
station,i and my friend received the call from some ticket collectors
of that train who were in other compartment and informed me and her
not to worry and asured their full cooperation. don't know how  before
the train reached to  next station, how we have received couple of
calls from railway may be certainly because of complaints which they
had also mentioned in their call but from the ticket collector this
information had been reached so quickly which was not at all expected.
on the next station, some railway official took that person in their
custody and took him somewhere which we are not aware and my friend
had been given other alternate accomodation in the sleeper class with
reserved seat.

so really hats off to the complaint system of railway due to which she
could make safe journey!

but this is how sometime it becomes risky in travelling handicapped
coach which is not connected from inside with other compartments if it
would be so, she could easily approach other passengers imediately.

this was our experience.
thanks,
mukesh.

On 12/13/12, Rohiet A. Patil patil_ro...@dataone.in wrote:
 All,
 Some one provided 8121281212 as universal number for railway complaint. But

 as per my knowledge, It is for SCR only. Once I made a complaint on this
 number and I got a feedback that your complaint does not pertain in the
 jurisdiction of SCR and has been forwarded to central railway mumbai.

 -Original Message-
 From: Asudani, Rajesh
 Sent: Wednesday, December 12, 2012 10:48 AM
 To: accessindia@accessindia.org.in
 Subject: Re: [AI] Coach for People with disabilities in Railways - a
 follow-up

 How can we find the complaint numbers of all railway zones?
 Is there any universal number?


 -Original Message-
 From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf

 Of Shona Man
 Sent: Tuesday, December 11, 2012 6:06 PM
 To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
 Subject: Re: [AI] Coach for People with disabilities in Railways - a
 follow-up

 Hi friends before cupple of weeks I was traveling from my place to
 Delhi with my cousin. My waiting list ticket couldn't be confirmed in
 AC chair car therefore we decided to board handicapped coach. But when
 we reached at the end of the train we saw that handicapped coach was
 full of nondisabled as usual. We tried to seek help from guard in
 adjacent compartment, he was very busy in his personal business while
 talking on telephone, after our repeated demand he turned to us and
 asked the problem, we asked him to vacate the handicapped coach, but
 he outrightly refused and showed his inability to do so. Then I asked
 a RPF personal standing nearby, but he also refused to do any thing
 unless guard gives him note of doing so. I asked the guard that I am
 going to complain regarding it and your inability. At the same time I
 did complained with the train number and station where it was standing
 to number 9717630982. I dont know what happened with in 5 minute,
 guard called RPF personal and said to him that I am giving note to u
 and vacate the coach. Then that RPF jawan with in 5 minute vacated the
 coach using force, surprisingly there was only 1 PH sitting in the
 coach.
 Friends now what happened at the next station that guard came to us
 and asked me my certificate and ticket, I gave him and he took it to
 his compartment. He did not returned it untill we reached Delhi, when
 I approached him to take my certificate then he very strongly 

Re: [AI] Coach for People with disabilities in Railways -a follow-up

2012-12-12 Thread Padmanabham

yes the universal complaint No. is
8121281212.
- Original Message - 
From: Asudani, Rajesh rajeshasud...@rbi.org.in

To: accessindia@accessindia.org.in
Sent: Wednesday, December 12, 2012 10:48 AM
Subject: Re: [AI] Coach for People with disabilities in Railways -a 
follow-up




How can we find the complaint numbers of all railway zones?
Is there any universal number?


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
Behalf Of Shona Man

Sent: Tuesday, December 11, 2012 6:06 PM
To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
Subject: Re: [AI] Coach for People with disabilities in Railways - a 
follow-up


Hi friends before cupple of weeks I was traveling from my place to
Delhi with my cousin. My waiting list ticket couldn't be confirmed in
AC chair car therefore we decided to board handicapped coach. But when
we reached at the end of the train we saw that handicapped coach was
full of nondisabled as usual. We tried to seek help from guard in
adjacent compartment, he was very busy in his personal business while
talking on telephone, after our repeated demand he turned to us and
asked the problem, we asked him to vacate the handicapped coach, but
he outrightly refused and showed his inability to do so. Then I asked
a RPF personal standing nearby, but he also refused to do any thing
unless guard gives him note of doing so. I asked the guard that I am
going to complain regarding it and your inability. At the same time I
did complained with the train number and station where it was standing
to number 9717630982. I dont know what happened with in 5 minute,
guard called RPF personal and said to him that I am giving note to u
and vacate the coach. Then that RPF jawan with in 5 minute vacated the
coach using force, surprisingly there was only 1 PH sitting in the
coach.
Friends now what happened at the next station that guard came to us
and asked me my certificate and ticket, I gave him and he took it to
his compartment. He did not returned it untill we reached Delhi, when
I approached him to take my certificate then he very strongly said to
me that it is not our duty to vacate the coach and in future never
complain. I said to him that I know it is under your jurisdiction, if
it is not why you are caring of the complaint? I said, let me follow
my own process if it is not ur duty then why u r worried?
I left him with this hot discussion and warned him that I am very well
aware of my rights.
This complaint number is of Delhi, may be in other circle other number 
working.


On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:

In this conection I want to share something: 10111/10112 konkan kanya
express does not have handicap compartment, but the same train becomes
10103/10104 mandvi express morning train, it has handicap compartment, 
why?

Secondly: sometime it comes on back, sometime in front, why?
Thirdly security questions are as it is, nothing is changed.
So railway person please: pay attention...
Thank you  good luck!
Surendra Salgaonkar
Phones.
:+919867645933,
+912226473918
Emails:
surendra.salgaon...@sbi.co.in
salgaonkarconce...@rediffmail.com
 Skype:
salgaonkarconcerns,
salgaonkarskype
-Original message-
From: Srinivasu Chakravarthula
Sent:  10.12.2012, 4.50  pm
To: accessindia@accessindia.org.in
Subject: [AI] Coach for People with disabilities in Railways - a 
follow-up



Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if 
any

of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all 
non-disabled

users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer 
necessary

support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

--
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility 
of

mobile phones / Tabs on:
http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


Search for old postings at:

Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-11 Thread Shona Man
Hi friends before cupple of weeks I was traveling from my place to
Delhi with my cousin. My waiting list ticket couldn't be confirmed in
AC chair car therefore we decided to board handicapped coach. But when
we reached at the end of the train we saw that handicapped coach was
full of nondisabled as usual. We tried to seek help from guard in
adjacent compartment, he was very busy in his personal business while
talking on telephone, after our repeated demand he turned to us and
asked the problem, we asked him to vacate the handicapped coach, but
he outrightly refused and showed his inability to do so. Then I asked
a RPF personal standing nearby, but he also refused to do any thing
unless guard gives him note of doing so. I asked the guard that I am
going to complain regarding it and your inability. At the same time I
did complained with the train number and station where it was standing
to number 9717630982. I dont know what happened with in 5 minute,
guard called RPF personal and said to him that I am giving note to u
and vacate the coach. Then that RPF jawan with in 5 minute vacated the
coach using force, surprisingly there was only 1 PH sitting in the
coach.
Friends now what happened at the next station that guard came to us
and asked me my certificate and ticket, I gave him and he took it to
his compartment. He did not returned it untill we reached Delhi, when
I approached him to take my certificate then he very strongly said to
me that it is not our duty to vacate the coach and in future never
complain. I said to him that I know it is under your jurisdiction, if
it is not why you are caring of the complaint? I said, let me follow
my own process if it is not ur duty then why u r worried?
I left him with this hot discussion and warned him that I am very well
aware of my rights.
This complaint number is of Delhi, may be in other circle other number working.

On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:
 In this conection I want to share something: 10111/10112 konkan kanya
 express does not have handicap compartment, but the same train becomes
 10103/10104 mandvi express morning train, it has handicap compartment, why?
 Secondly: sometime it comes on back, sometime in front, why?
 Thirdly security questions are as it is, nothing is changed.
 So railway person please: pay attention...
 Thank you  good luck!
 Surendra Salgaonkar
 Phones.
 :+919867645933,
 +912226473918
 Emails:
 surendra.salgaon...@sbi.co.in
 salgaonkarconce...@rediffmail.com
  Skype:
 salgaonkarconcerns,
 salgaonkarskype
 -Original message-
 From: Srinivasu Chakravarthula
 Sent:  10.12.2012, 4.50  pm
 To: accessindia@accessindia.org.in
 Subject: [AI] Coach for People with disabilities in Railways - a follow-up


 Dear all,
 I remember, there was a huge discussion on this earlier. Wondering, if any
 of you know updated information.

 Additionally, wanted to share an incident I have noticed recently.

 Howrah - Chennai Superfast mail has two such coaches one at the front and
 another towards the end of train. When a couple of passengers with
 disabilites went to front side coach, it was crowded with all non-disabled
 users and couple of policemen standing there told that it's not their
 responsibility to get them vacated and the second coach which is just
 before the guards coach gets such support and those two folks had to walk
 all the way to end of the train. Yes, the guard was supervising the coach
 and was not allowing any passenger who does not have a disability.

 I was shocked, when there are two coaches, why they do not offer necessary
 support. Since that was a station where train halts almost 20 minutes,
 those folks were able to walk all over the train, but what could have
 happened if train halts only for a minute or two or if they are mobility
 impaired?

 Do you all think, taking up this issue with CCPD office would help?
 Best,
 -Srini

 --
 Regards,

 Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
 Website: http://www.srinivasu.org | http://www.learnaccessibility.org

 Let's create an inclusive web!
 Register at the dedicated AccessIndia list for discussing accessibility of
 mobile phones / Tabs on:
 http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


 Search for old postings at:
 http://www.mail-archive.com/accessindia@accessindia.org.in/

 To unsubscribe send a message to
 accessindia-requ...@accessindia.org.in
 with the subject unsubscribe.

 To change your subscription to digest mode or make any other changes, please
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Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-11 Thread Asudani, Rajesh
How can we find the complaint numbers of all railway zones?
Is there any universal number?


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Shona Man
Sent: Tuesday, December 11, 2012 6:06 PM
To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
Subject: Re: [AI] Coach for People with disabilities in Railways - a follow-up

Hi friends before cupple of weeks I was traveling from my place to
Delhi with my cousin. My waiting list ticket couldn't be confirmed in
AC chair car therefore we decided to board handicapped coach. But when
we reached at the end of the train we saw that handicapped coach was
full of nondisabled as usual. We tried to seek help from guard in
adjacent compartment, he was very busy in his personal business while
talking on telephone, after our repeated demand he turned to us and
asked the problem, we asked him to vacate the handicapped coach, but
he outrightly refused and showed his inability to do so. Then I asked
a RPF personal standing nearby, but he also refused to do any thing
unless guard gives him note of doing so. I asked the guard that I am
going to complain regarding it and your inability. At the same time I
did complained with the train number and station where it was standing
to number 9717630982. I dont know what happened with in 5 minute,
guard called RPF personal and said to him that I am giving note to u
and vacate the coach. Then that RPF jawan with in 5 minute vacated the
coach using force, surprisingly there was only 1 PH sitting in the
coach.
Friends now what happened at the next station that guard came to us
and asked me my certificate and ticket, I gave him and he took it to
his compartment. He did not returned it untill we reached Delhi, when
I approached him to take my certificate then he very strongly said to
me that it is not our duty to vacate the coach and in future never
complain. I said to him that I know it is under your jurisdiction, if
it is not why you are caring of the complaint? I said, let me follow
my own process if it is not ur duty then why u r worried?
I left him with this hot discussion and warned him that I am very well
aware of my rights.
This complaint number is of Delhi, may be in other circle other number working.

On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:
 In this conection I want to share something: 10111/10112 konkan kanya
 express does not have handicap compartment, but the same train becomes
 10103/10104 mandvi express morning train, it has handicap compartment, why?
 Secondly: sometime it comes on back, sometime in front, why?
 Thirdly security questions are as it is, nothing is changed.
 So railway person please: pay attention...
 Thank you  good luck!
 Surendra Salgaonkar
 Phones.
 :+919867645933,
 +912226473918
 Emails:
 surendra.salgaon...@sbi.co.in
 salgaonkarconce...@rediffmail.com
  Skype:
 salgaonkarconcerns,
 salgaonkarskype
 -Original message-
 From: Srinivasu Chakravarthula
 Sent:  10.12.2012, 4.50  pm
 To: accessindia@accessindia.org.in
 Subject: [AI] Coach for People with disabilities in Railways - a follow-up


 Dear all,
 I remember, there was a huge discussion on this earlier. Wondering, if any
 of you know updated information.

 Additionally, wanted to share an incident I have noticed recently.

 Howrah - Chennai Superfast mail has two such coaches one at the front and
 another towards the end of train. When a couple of passengers with
 disabilites went to front side coach, it was crowded with all non-disabled
 users and couple of policemen standing there told that it's not their
 responsibility to get them vacated and the second coach which is just
 before the guards coach gets such support and those two folks had to walk
 all the way to end of the train. Yes, the guard was supervising the coach
 and was not allowing any passenger who does not have a disability.

 I was shocked, when there are two coaches, why they do not offer necessary
 support. Since that was a station where train halts almost 20 minutes,
 those folks were able to walk all over the train, but what could have
 happened if train halts only for a minute or two or if they are mobility
 impaired?

 Do you all think, taking up this issue with CCPD office would help?
 Best,
 -Srini

 --
 Regards,

 Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
 Website: http://www.srinivasu.org | http://www.learnaccessibility.org

 Let's create an inclusive web!
 Register at the dedicated AccessIndia list for discussing accessibility of
 mobile phones / Tabs on:
 http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


 Search for old postings at:
 http://www.mail-archive.com/accessindia@accessindia.org.in/

 To unsubscribe send a message to
 accessindia-requ...@accessindia.org.in
 with the subject unsubscribe.

 To change your subscription to digest mode or make any other changes, please
 visit the list home 

Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-11 Thread bhawani shankar verma
further, take note not to approach to the guard or driver, make
complaint directly to the authority. your name and mobile number will
not be disclosed to the RPF personnel, who will approach to the coach.
however, at the time of closing the complaint the rail authority will
ask your name and about your satisfaction.

On 12/12/12, Asudani, Rajesh rajeshasud...@rbi.org.in wrote:
 How can we find the complaint numbers of all railway zones?
 Is there any universal number?


 -Original Message-
 From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
 Of Shona Man
 Sent: Tuesday, December 11, 2012 6:06 PM
 To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
 Subject: Re: [AI] Coach for People with disabilities in Railways - a
 follow-up

 Hi friends before cupple of weeks I was traveling from my place to
 Delhi with my cousin. My waiting list ticket couldn't be confirmed in
 AC chair car therefore we decided to board handicapped coach. But when
 we reached at the end of the train we saw that handicapped coach was
 full of nondisabled as usual. We tried to seek help from guard in
 adjacent compartment, he was very busy in his personal business while
 talking on telephone, after our repeated demand he turned to us and
 asked the problem, we asked him to vacate the handicapped coach, but
 he outrightly refused and showed his inability to do so. Then I asked
 a RPF personal standing nearby, but he also refused to do any thing
 unless guard gives him note of doing so. I asked the guard that I am
 going to complain regarding it and your inability. At the same time I
 did complained with the train number and station where it was standing
 to number 9717630982. I dont know what happened with in 5 minute,
 guard called RPF personal and said to him that I am giving note to u
 and vacate the coach. Then that RPF jawan with in 5 minute vacated the
 coach using force, surprisingly there was only 1 PH sitting in the
 coach.
 Friends now what happened at the next station that guard came to us
 and asked me my certificate and ticket, I gave him and he took it to
 his compartment. He did not returned it untill we reached Delhi, when
 I approached him to take my certificate then he very strongly said to
 me that it is not our duty to vacate the coach and in future never
 complain. I said to him that I know it is under your jurisdiction, if
 it is not why you are caring of the complaint? I said, let me follow
 my own process if it is not ur duty then why u r worried?
 I left him with this hot discussion and warned him that I am very well
 aware of my rights.
 This complaint number is of Delhi, may be in other circle other number
 working.

 On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:
 In this conection I want to share something: 10111/10112 konkan kanya
 express does not have handicap compartment, but the same train becomes
 10103/10104 mandvi express morning train, it has handicap compartment,
 why?
 Secondly: sometime it comes on back, sometime in front, why?
 Thirdly security questions are as it is, nothing is changed.
 So railway person please: pay attention...
 Thank you  good luck!
 Surendra Salgaonkar
 Phones.
 :+919867645933,
 +912226473918
 Emails:
 surendra.salgaon...@sbi.co.in
 salgaonkarconce...@rediffmail.com
  Skype:
 salgaonkarconcerns,
 salgaonkarskype
 -Original message-
 From: Srinivasu Chakravarthula
 Sent:  10.12.2012, 4.50  pm
 To: accessindia@accessindia.org.in
 Subject: [AI] Coach for People with disabilities in Railways - a
 follow-up


 Dear all,
 I remember, there was a huge discussion on this earlier. Wondering, if
 any
 of you know updated information.

 Additionally, wanted to share an incident I have noticed recently.

 Howrah - Chennai Superfast mail has two such coaches one at the front and
 another towards the end of train. When a couple of passengers with
 disabilites went to front side coach, it was crowded with all
 non-disabled
 users and couple of policemen standing there told that it's not their
 responsibility to get them vacated and the second coach which is just
 before the guards coach gets such support and those two folks had to walk
 all the way to end of the train. Yes, the guard was supervising the coach
 and was not allowing any passenger who does not have a disability.

 I was shocked, when there are two coaches, why they do not offer
 necessary
 support. Since that was a station where train halts almost 20 minutes,
 those folks were able to walk all over the train, but what could have
 happened if train halts only for a minute or two or if they are mobility
 impaired?

 Do you all think, taking up this issue with CCPD office would help?
 Best,
 -Srini

 --
 Regards,

 Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
 Website: http://www.srinivasu.org | http://www.learnaccessibility.org

 Let's create an inclusive web!
 Register at the dedicated AccessIndia list for discussing 

Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-11 Thread ghanshyam asudani
can anybody supply complain numbers of all rail zones or is there a
common number?

On 12/12/12, bhawani shankar verma bsvermad...@gmail.com wrote:
 further, take note not to approach to the guard or driver, make
 complaint directly to the authority. your name and mobile number will
 not be disclosed to the RPF personnel, who will approach to the coach.
 however, at the time of closing the complaint the rail authority will
 ask your name and about your satisfaction.

 On 12/12/12, Asudani, Rajesh rajeshasud...@rbi.org.in wrote:
 How can we find the complaint numbers of all railway zones?
 Is there any universal number?


 -Original Message-
 From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
 Behalf
 Of Shona Man
 Sent: Tuesday, December 11, 2012 6:06 PM
 To: surendra.salgaonk...@gmail.com; accessindia@accessindia.org.in
 Subject: Re: [AI] Coach for People with disabilities in Railways - a
 follow-up

 Hi friends before cupple of weeks I was traveling from my place to
 Delhi with my cousin. My waiting list ticket couldn't be confirmed in
 AC chair car therefore we decided to board handicapped coach. But when
 we reached at the end of the train we saw that handicapped coach was
 full of nondisabled as usual. We tried to seek help from guard in
 adjacent compartment, he was very busy in his personal business while
 talking on telephone, after our repeated demand he turned to us and
 asked the problem, we asked him to vacate the handicapped coach, but
 he outrightly refused and showed his inability to do so. Then I asked
 a RPF personal standing nearby, but he also refused to do any thing
 unless guard gives him note of doing so. I asked the guard that I am
 going to complain regarding it and your inability. At the same time I
 did complained with the train number and station where it was standing
 to number 9717630982. I dont know what happened with in 5 minute,
 guard called RPF personal and said to him that I am giving note to u
 and vacate the coach. Then that RPF jawan with in 5 minute vacated the
 coach using force, surprisingly there was only 1 PH sitting in the
 coach.
 Friends now what happened at the next station that guard came to us
 and asked me my certificate and ticket, I gave him and he took it to
 his compartment. He did not returned it untill we reached Delhi, when
 I approached him to take my certificate then he very strongly said to
 me that it is not our duty to vacate the coach and in future never
 complain. I said to him that I know it is under your jurisdiction, if
 it is not why you are caring of the complaint? I said, let me follow
 my own process if it is not ur duty then why u r worried?
 I left him with this hot discussion and warned him that I am very well
 aware of my rights.
 This complaint number is of Delhi, may be in other circle other number
 working.

 On 12/11/12, Surendra Salgaonkar) surendra.salgaonk...@gmail.com wrote:
 In this conection I want to share something: 10111/10112 konkan kanya
 express does not have handicap compartment, but the same train becomes
 10103/10104 mandvi express morning train, it has handicap compartment,
 why?
 Secondly: sometime it comes on back, sometime in front, why?
 Thirdly security questions are as it is, nothing is changed.
 So railway person please: pay attention...
 Thank you  good luck!
 Surendra Salgaonkar
 Phones.
 :+919867645933,
 +912226473918
 Emails:
 surendra.salgaon...@sbi.co.in
 salgaonkarconce...@rediffmail.com
  Skype:
 salgaonkarconcerns,
 salgaonkarskype
 -Original message-
 From: Srinivasu Chakravarthula
 Sent:  10.12.2012, 4.50  pm
 To: accessindia@accessindia.org.in
 Subject: [AI] Coach for People with disabilities in Railways - a
 follow-up


 Dear all,
 I remember, there was a huge discussion on this earlier. Wondering, if
 any
 of you know updated information.

 Additionally, wanted to share an incident I have noticed recently.

 Howrah - Chennai Superfast mail has two such coaches one at the front
 and
 another towards the end of train. When a couple of passengers with
 disabilites went to front side coach, it was crowded with all
 non-disabled
 users and couple of policemen standing there told that it's not their
 responsibility to get them vacated and the second coach which is just
 before the guards coach gets such support and those two folks had to
 walk
 all the way to end of the train. Yes, the guard was supervising the
 coach
 and was not allowing any passenger who does not have a disability.

 I was shocked, when there are two coaches, why they do not offer
 necessary
 support. Since that was a station where train halts almost 20 minutes,
 those folks were able to walk all over the train, but what could have
 happened if train halts only for a minute or two or if they are mobility
 impaired?

 Do you all think, taking up this issue with CCPD office would help?
 Best,
 -Srini

 --
 Regards,

 Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
 Website: 

[AI] Coach for People with disabilities in Railways - a follow-up

2012-12-10 Thread Srinivasu Chakravarthula
Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

-- 
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:
http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


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Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-10 Thread Asudani, Rajesh
One disabled coach for disabled, and another for non-disabled!
Smile.


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Srinivasu Chakravarthula
Sent: Monday, December 10, 2012 4:51 PM
To: accessindia@accessindia.org.in
Subject: [AI] Coach for People with disabilities in Railways - a follow-up

Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

--
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:
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It never keeps or offers funds to anyone. Please do not respond in any manner 
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Notice: This email and any files transmitted with it are confidential and 
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Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-10 Thread Jaison Bellarmine
I think, the complaint numbers of railway, which we halve already discussed, 
would be helpful.  
With regards,
Jaison Bellarmine-Original message-
From: Asudani, Rajesh
Sent:  10/12/2012, 5:39  pm
To: accessindia@accessindia.org.in
Subject: Re: [AI] Coach for People with disabilities in Railways - a follow-up


One disabled coach for disabled, and another for non-disabled!
Smile.


-Original Message-
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Srinivasu Chakravarthula
Sent: Monday, December 10, 2012 4:51 PM
To: accessindia@accessindia.org.in
Subject: [AI] Coach for People with disabilities in Railways - a follow-up

Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

--
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:
http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


Search for old postings at:
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Caution: The Reserve Bank of India never sends mails, smses or makes calls 
asking for personal information like your bank account details, passwords, etc. 
It never keeps or offers funds to anyone. Please do not respond in any manner 
to such offers, however official or attractive they may look.

Notice: This email and any files transmitted with it are confidential and 
intended solely for the use of the individual or entity to whom they are 
addressed. If you are not the intended recipient, any dissemination, use, 
review, distribution, printing or copying of the information contained in this 
e-mail message and/or attachments to it are strictly prohibited. If you have 
received this email by error,  please notify us by return e-mail or telephone 
and immediately and permanently delete the message and any attachments. The 
recipient should check this email and any attachments for the presence of 
viruses. The Reserve Bank of India  accepts no liability for any damage caused 
by any virus transmitted by this email.

Register at the dedicated AccessIndia list for discussing accessibility of 
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Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-10 Thread Umesha Economics

srinivasu,
I also think that the issue must be brought before CCPD. he may give a 
comprehensive guidelines.


Umesha

- Original Message - 
From: Srinivasu Chakravarthula li...@srinivasu.org

To: accessindia@accessindia.org.in
Sent: Monday, 10 December, 2012 4:50 PM
Subject: [AI] Coach for People with disabilities in Railways - a follow-up



Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

--
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:

http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


Search for old postings at:
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Re: [AI] Coach for People with disabilities in Railways - a follow-up

2012-12-10 Thread Surendra Salgaonkar)
In this conection I want to share something: 10111/10112 konkan kanya express 
does not have handicap compartment, but the same train becomes 10103/10104 
mandvi express morning train, it has handicap compartment, why?
Secondly: sometime it comes on back, sometime in front, why?
Thirdly security questions are as it is, nothing is changed.
So railway person please: pay attention...
Thank you  good luck!
Surendra Salgaonkar
Phones.
:+919867645933,
+912226473918
Emails:
surendra.salgaon...@sbi.co.in
salgaonkarconce...@rediffmail.com
 Skype:
salgaonkarconcerns,
salgaonkarskype
-Original message-
From: Srinivasu Chakravarthula
Sent:  10.12.2012, 4.50  pm
To: accessindia@accessindia.org.in
Subject: [AI] Coach for People with disabilities in Railways - a follow-up


Dear all,
I remember, there was a huge discussion on this earlier. Wondering, if any
of you know updated information.

Additionally, wanted to share an incident I have noticed recently.

Howrah - Chennai Superfast mail has two such coaches one at the front and
another towards the end of train. When a couple of passengers with
disabilites went to front side coach, it was crowded with all non-disabled
users and couple of policemen standing there told that it's not their
responsibility to get them vacated and the second coach which is just
before the guards coach gets such support and those two folks had to walk
all the way to end of the train. Yes, the guard was supervising the coach
and was not allowing any passenger who does not have a disability.

I was shocked, when there are two coaches, why they do not offer necessary
support. Since that was a station where train halts almost 20 minutes,
those folks were able to walk all over the train, but what could have
happened if train halts only for a minute or two or if they are mobility
impaired?

Do you all think, taking up this issue with CCPD office would help?
Best,
-Srini

-- 
Regards,

Srinivasu Chakravarthula - Twitter: http://www.twitter.com/VasuTweets
Website: http://www.srinivasu.org | http://www.learnaccessibility.org

Let's create an inclusive web!
Register at the dedicated AccessIndia list for discussing accessibility of 
mobile phones / Tabs on:
http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in


Search for old postings at:
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