RE: Wrong types for the CallStartTime and the CallEndTime fields (the Call Metrics Call Details report)

2020-11-05 Thread Google Ads API Forum Advisor Prod 
Hi Alexander,

Thank you for reaching out to our API support team.

So our team can investigate further, could you provide your customer ID, the 
complete report definition, and the sample result or generated report type 
where this was observed?

You may send the requested details using the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q277M0H:ref

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Wrong types for the CallStartTime and the CallEndTime fields (the Call Metrics Call Details report)

2020-11-05 Thread 'Alexander Neroslavsky' via AdWords API and Google Ads API Forum 
Hello,

The CallStartTime and CallEndTime fields have the Long type according to 
your documentation 
(https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report#callendtime).
 
But actually the values have the DateTime format (e.g. "Sep 28, 2020 
2:21:36 PM").

Will this inconsistency be fixed?

Thanks.

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Re: How to map Keywords report and call metrics call details report ?

2018-09-05 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Jorge, 

As you have observed, the Call Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>
 does 
not have keyword as a supported field. However, you will be able to get 
this data using the Keywords Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report>
 along 
with the Call Metrics Call Details Report. Once you have gathered the 
details of the call from the Call Metrics Call Details Report, you can run 
the Keywords Performance Report and filter the data for the specific Ad 
groups during the same date range and look for the Id 
<https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report#id>
 
and Criteria 
<https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report#criteria>
 
in the rows corresponding to Click type 
<https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report#clicktype>
 
= Phone calls and Clicks 
<https://developers.google.com/adwords/api/docs/appendix/reports/keywords-performance-report#clicks>
 
is greater than 1. 

I was able to correlate the data with this condition in my testing. Could 
you give this a try and let me know if that works for you. I will also 
request for a new feature so that the Call Metrics Call Details Report in 
the API will support the keyword like in the UI. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: How to map Keywords report and call metrics call details report ?

2018-09-04 Thread jorge 
Hi Sreelakshmi,

Thank you for your reply.

Basically I need all the fields available on the call metrics api report plus 
the keyword(which shows on the call details report on UI).

I can’t seem to find a way to find the exact keyword for each call.

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Re: How to map Keywords report and call metrics call details report ?

2018-09-04 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Jorge, 

Call Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>
 is 
the API report that maps 
<https://developers.google.com/adwords/api/docs/guides/uireports#ads> to 
the Call details view of the UI. However, this report only breaks down the 
data at the AdGroup level. If you are looking for data broken down further 
by ad or search term, you may need to use the Search Query Performance 
Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/search-query-performance-report>
 or 
the Ad Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report>.
 
Is there a specific combination available in UI that you are looking to 
extract via the API? If so, could you share the screenshot and your CID? I 
can take a look and see if there are any workarounds available. You could 
us *reply privately to author* while sharing the details. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: How to map Keywords report and call metrics call details report ?

2018-09-04 Thread jorge 
What can we go by to correlate the reports so we can end up with the same data 
as the call details report that is available onthe interface?

Thanks

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Re: Regarding Call metrics call details report

2018-03-13 Thread 'Peter Oliquino' via AdWords API Forum 
Hi Pravin,

In order to better investigate the issue, could you send to me your 
clientCustomerId, the complete report definition 

 you 
used and the report file that you generated? You may reply to me using the 
*Reply 
privately to author* option.

Best regards,
Peter
AdWords API Team

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Regarding Call metrics call details report

2018-03-13 Thread pravin . sreedharan 

Hi,

I am trying to download Call metrics call details report through AdWords 
API, however, the CallStatus column has values like 
: GoogleVoiceCallType_Inbound or GoogleVoiceCallType_Missed, instead of 
having predicate values like RECEIVED, MISSED, UNKNOWN. Even if we set the 
predicates for this field to have one of these 3 values, and call 
useRawEnumValues(true) on ReportSettingsBuillder object, we don't get these 
predicate values in CallStatus field.

Similar is the case with DayOfWeek field, if we set predicate values for 
this field to have one of the following values MONDAY, TUESDAY, WEDNESDAY, 
THURSDAY, FRIDAY, SATURDAY, SUNDAY and call useRawEnumValues(true) on 
ReportSettingsBuillder object, we instead get values 
like SHASTA_DAY_OF_WEEK_WED etc.

Can you let me know if i am missing something here to get the correct 
predicate values for both these fields in this report?

Thanks,
Pravin Sreedharan.

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Re: How to map Keywords report and call metrics call details report ?

2018-03-08 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum 
Hi Pravin, 

You are right, the equivalent of that UI report is not available in the 
API. By using multiple reports you may be able to derive this data. To get 
the keywords that triggered a specific Ad, you could use Ad Performance 
Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report>
 and 
look for Id 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#id>
, AdGroupId 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#adgroupid>
, CriterionId 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#criterionid>
, CriterionType 
<https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report#criteriontype>
 (KEYWORDS). 
You will have to get the stats related to the calls separately from the Call 
Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
 
Please let me know if you have any additional questions. 

Thanks,
Sreelakshmi, AdWords API Team

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Re: How to map Keywords report and call metrics call details report ?

2018-03-08 Thread Frequence Inc 
Hi Sreelakshmi,

Thanks for clarifying. 

However, i have one more question around this. So, once I am logged in on 
Adwords dashboard, From "Reporting" icon (seen on the top right hand corner 
of this dashboard), clicking on it, if I select predefined report -> basic 
-> call details, it gives me a report for an advertiser containing call 
details mapped to each keyword in an AdGroup.

So does this mean that we can't get call stats that we see on such 
pre-defined reports mapped to each keyword through multiple AdWords reports 
like using Keyword Performance report and Call Metrics Call Details Report ?

Please let me know.

Thanks,
Pravin Sreedharan.


On Wednesday, March 7, 2018 at 12:12:22 PM UTC-8, Sreelakshmi Sasidharan 
(AdWords API Team) wrote:
>
> Hi, 
>
> As you said, the stats of a specific call can be retrieved using the Call 
> Metrics Call Details Report 
> <https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
>  
> Using this report, you will only be able to get the stats at the AdGroup 
> level but not at a criterion or Ad level. As described in the forum post 
> that you shared : 
> https://groups.google.com/forum/#!topic/adwords-api/MFjOE-G9N7A, you 
> could use the Click Performance Report 
> <https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report>
>  and 
> filter the rows with the clickType 
> <https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#clicktype>
>  "CALLS". 
> By including the 
> CreativeId 
> <https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#creativeid>
>  and CriteriaId 
> <https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#criteriaid>
>  fields, 
> you will be able to get the stats corresponding to the Ad or the keyword. 
> That said, it is not possible to make a one to one mapping between each 
> phone call to the keyword that triggered the call. 
>
> Please let me know if you have any additional questions. 
>
> Thanks,
> Sreelakshmi, AdWords API Team
>

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Re: How to map Keywords report and call metrics call details report ?

2018-03-07 Thread 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum 
Hi, 

As you said, the stats of a specific call can be retrieved using the Call 
Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
 
Using this report, you will only be able to get the stats at the AdGroup 
level but not at a criterion or Ad level. As described in the forum post 
that you shared : 
https://groups.google.com/forum/#!topic/adwords-api/MFjOE-G9N7A, you could 
use the Click Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report>
 and 
filter the rows with the clickType 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#clicktype>
 "CALLS". 
By including the 
CreativeId 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#creativeid>
 and CriteriaId 
<https://developers.google.com/adwords/api/docs/appendix/reports/click-performance-report#criteriaid>
 fields, 
you will be able to get the stats corresponding to the Ad or the keyword. 
That said, it is not possible to make a one to one mapping between each 
phone call to the keyword that triggered the call. 

Please let me know if you have any additional questions. 

Thanks,
Sreelakshmi, AdWords API Team

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How to map Keywords report and call metrics call details report ?

2018-03-07 Thread pravin . sreedharan 
Hi,

There was another thread 
: https://groups.google.com/forum/#!topic/adwords-api/MFjOE-G9N7A, which i 
was going through to know if it answers my questions, but it didn't seem 
to. Hence posting my query below:

I was looking for information in the forum about how do we map a keyword to 
call details to know the keyword that triggered a phone call. I know there 
is a report like :Call Metrics Call Details Report  
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>which
 
gives details about a phone call, but i didn't find a link to map this 
information to the keyword (from Keywords performance report i believe) 
that triggered this call.

Please let me know.

Thanks.

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Re: Call Metrics Call Details Report

2018-03-05 Thread 'Dhanya Sundararaju (AdWords API Team)' via AdWords API Forum 
Hi Rohan,

Could you please confirm that you are pulling up the same Call Details 
Report as mentioned in this 
<http://the%20call%20details%20report%20maps%20to%20the%20call%20metrics%20call%20details%20report%20in%20the%20api./>
 section 
of the guide? If yes, could you please reply back with the client customer 
id of the account, the report definitions of Campaign Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report>
 and Call Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>?
 
You may opt to *reply privately to author*.

Regards,
Dhanya, AdWords API Team

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Call Metrics Call Details Report

2018-03-05 Thread rohan . k 

Hi,

For the Campaign Performance Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/campaign-performance-report>
, for the date range Feb 1 - Feb 28, the API returns that there are overall 
42 phone calls for the an Adwords Express account.
However for the Call Metrics Call Details Report 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>,
 
the API returns an empty row for the same account. The Adwords UI does 
return a result. Please see the screenshot attached. 

I would be grateful for your assistance.

Thanks,
Rohan

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Re: Call Metrics Call Details Report - Incomplete Data

2017-03-24 Thread 'Shwetha Vastrad (AdWords API Team)' via AdWords API Forum 
Hi Adriana, 

Could you provide the complete report definition you use along with your 
clientCustomerId so I can take a look? Please use *Reply privately to 
author* when responding. 

Thanks,
Shwetha, AdWords API Team.

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Call Metrics Call Details Report - Incomplete Data

2017-03-24 Thread Ims Reporting 
Hello, 

I am running into an issue with the "call metrics call details report" and 
I am hoping someone can help shed some light.  

I am using the api to pull the following fields from the report: 

AccountDescriptiveName
CampaignName
Month
CallType

Then, I am doing a simple count of records to get to the total number of 
phone calls.  This works perfectly fine for every month from October 2016 
through now.  The stats that come through are complete and match the number 
of phone calls I see in my adwords admin.  

However, it doesn't seem to work for September 2016 or prior (I am going 
back to Jan 2016).  The records I get are incomplete.  They seem to be a 
very small portion of the total number of calls.

Does anybody know if anything changed for this report in Sept 2016? Is it 
possible that prior to that date the report wasn't providing an individual 
record/row per each call?

Thank you for your help!
Adriana

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Re: Custom Date with Call Metrics Call Details Report

2016-01-20 Thread Josh Radcliff (AdWords API Team) 
Hi Tiana,

You are correct: we recently made an improvement to that report so that it 
supports the *DURING* clause. We're working on updating the docs.

Thanks,
Josh, AdWords API Team

On Wednesday, January 20, 2016 at 3:25:11 AM UTC-5, Tiana S. wrote:
>
> Hi Josh,
>
> I just tried fetching data from the `CALL_METRICS_CALL_DETAILS_REPORT` using 
> the *DURING* clause and it seems to work, I only get calls returned from 
> within the date range, but the documentation still says it shouldn't work 
> <https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
>  
> Could anyone confirm this has been added?
>
> Thanks,
>
> Tiana
>
> On Thursday, 16 October 2014 14:32:57 UTC+2, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Euge,
>>
>> I was just experimenting with the report a bit more and after some trial 
>> and error I realized that you *can* filter by *CallStartTime* by using a 
>> date in the format *MMddHHmmss*. For example, this AWQL report query 
>> will only return calls with a start time on or after October 12, 2014 9:30 
>> AM.
>>
>> SELECT CampaignId, CampaignName, CallType, CallStatus, CallDuration, 
>> CallStartTime FROM CALL_METRICS_CALL_DETAILS_REPORT
>> WHERE CallType IN ["GOOGLE_SEARCH", "HIGH_END_MOBILE_SEARCH"]
>>   AND CallStartTime >= "20141012093000"
>>
>> I realize this is a bit non-standard since we're not using a *DURING* clause 
>> here, but please let me know if this is a viable work-around for you while 
>> we are waiting for *DURING* clause support for this report.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>> On Wednesday, October 15, 2014 6:02:38 PM UTC-4, eugegim wrote:
>>>
>>> Hi Josh, 
>>>
>>> Is there any timetable available for when this may be resolved. Not 
>>> having the during clause work is causing us quite a lot of difficulty. Do 
>>> you have any recommendations for how we may be able to reduce the scope of 
>>> the output to only contains a month or two of data?
>>>
>>> Thanks much!
>>>
>>> Euge
>>>
>>> On Friday, October 10, 2014 12:34:19 PM UTC-7, Josh Radcliff (AdWords 
>>> API Team) wrote:
>>>>
>>>> Hi,
>>>>
>>>> You cannot filter on *CallStartTime* or *CallEndTime*. However, you 
>>>> can filter by *CampaignId* or *AdGroupId* if you want to break the 
>>>> report up into multiple runs.
>>>>
>>>> We're still working on the issue of allowing specific dates in the 
>>>> *DURING* clause. I'll post here when I have an update.
>>>>
>>>> Thanks,
>>>> Josh, AdWords API Team
>>>>
>>>> On Thursday, October 9, 2014 12:57:37 PM UTC-4, Jeff Siebach wrote:
>>>>>
>>>>> Is there a way that this can be circumvented using the WHERE clause 
>>>>> with a date comparison on CallStartTime?
>>>>>
>>>>> Or is this issue going to be resolved?
>>>>>
>>>>> On Friday, April 4, 2014 10:54:36 AM UTC-7, 
>>>>> jarms...@stringenterprises.com wrote:
>>>>>>
>>>>>> I'm trying to use the Call Metrics Call Details Report with a custom 
>>>>>> date range and the response tells me it is not supported.  I've used 
>>>>>> custom 
>>>>>> date ranges successfully with other ad hoc reports, but I haven't been 
>>>>>> able 
>>>>>> to get this one to work. 
>>>>>>
>>>>>> Also, if i used any of the predefined values for dateRangeType, e.g. 
>>>>>> LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of 
>>>>>> the 
>>>>>> specified range.
>>>>>>
>>>>>> Any suggestions on how I can use custom date ranges with this report?
>>>>>>
>>>>>> Here's my XML:
>>>>>>
>>>>>> >>>>> https://adwords.google.com/api/adwords/cm/v201402\;>
>>>>>>
>>>>>>  CampaignId
>>>>>>  CampaignName
>>>>>>  CallStartTime
>>>>>>  CallEndTime
>>>>>>  CallStatus
>>>>>>  CallDuration
>>>>>>  CallerNationalDesignatedCode
>>>>>>  OfflineInteractionCost
>>>>>>  Call

Re: Custom Date with Call Metrics Call Details Report

2016-01-20 Thread Tiana S. 
Hi Josh,

I just tried fetching data from the `CALL_METRICS_CALL_DETAILS_REPORT` using 
the *DURING* clause and it seems to work, I only get calls returned from 
within the date range, but the documentation still says it shouldn't work 
<https://developers.google.com/adwords/api/docs/appendix/reports/call-metrics-call-details-report>.
 
Could anyone confirm this has been added?

Thanks,

Tiana

On Thursday, 16 October 2014 14:32:57 UTC+2, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Euge,
>
> I was just experimenting with the report a bit more and after some trial 
> and error I realized that you *can* filter by *CallStartTime* by using a 
> date in the format *MMddHHmmss*. For example, this AWQL report query 
> will only return calls with a start time on or after October 12, 2014 9:30 
> AM.
>
> SELECT CampaignId, CampaignName, CallType, CallStatus, CallDuration, 
> CallStartTime FROM CALL_METRICS_CALL_DETAILS_REPORT
> WHERE CallType IN ["GOOGLE_SEARCH", "HIGH_END_MOBILE_SEARCH"]
>   AND CallStartTime >= "20141012093000"
>
> I realize this is a bit non-standard since we're not using a *DURING* clause 
> here, but please let me know if this is a viable work-around for you while 
> we are waiting for *DURING* clause support for this report.
>
> Thanks,
> Josh, AdWords API Team
>
> On Wednesday, October 15, 2014 6:02:38 PM UTC-4, eugegim wrote:
>>
>> Hi Josh, 
>>
>> Is there any timetable available for when this may be resolved. Not 
>> having the during clause work is causing us quite a lot of difficulty. Do 
>> you have any recommendations for how we may be able to reduce the scope of 
>> the output to only contains a month or two of data?
>>
>> Thanks much!
>>
>> Euge
>>
>> On Friday, October 10, 2014 12:34:19 PM UTC-7, Josh Radcliff (AdWords API 
>> Team) wrote:
>>>
>>> Hi,
>>>
>>> You cannot filter on *CallStartTime* or *CallEndTime*. However, you can 
>>> filter by *CampaignId* or *AdGroupId* if you want to break the report 
>>> up into multiple runs.
>>>
>>> We're still working on the issue of allowing specific dates in the 
>>> *DURING* clause. I'll post here when I have an update.
>>>
>>> Thanks,
>>> Josh, AdWords API Team
>>>
>>> On Thursday, October 9, 2014 12:57:37 PM UTC-4, Jeff Siebach wrote:
>>>>
>>>> Is there a way that this can be circumvented using the WHERE clause 
>>>> with a date comparison on CallStartTime?
>>>>
>>>> Or is this issue going to be resolved?
>>>>
>>>> On Friday, April 4, 2014 10:54:36 AM UTC-7, 
>>>> jarms...@stringenterprises.com wrote:
>>>>>
>>>>> I'm trying to use the Call Metrics Call Details Report with a custom 
>>>>> date range and the response tells me it is not supported.  I've used 
>>>>> custom 
>>>>> date ranges successfully with other ad hoc reports, but I haven't been 
>>>>> able 
>>>>> to get this one to work. 
>>>>>
>>>>> Also, if i used any of the predefined values for dateRangeType, e.g. 
>>>>> LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
>>>>> specified range.
>>>>>
>>>>> Any suggestions on how I can use custom date ranges with this report?
>>>>>
>>>>> Here's my XML:
>>>>>
>>>>> >>>> https://adwords.google.com/api/adwords/cm/v201402\;>
>>>>>
>>>>>  CampaignId
>>>>>  CampaignName
>>>>>  CallStartTime
>>>>>  CallEndTime
>>>>>  CallStatus
>>>>>  CallDuration
>>>>>  CallerNationalDesignatedCode
>>>>>  OfflineInteractionCost
>>>>>  CallType
>>>>>  
>>>>>   20140315
>>>>>   20140331
>>>>>  
>>>>>
>>>>>Custom Performance Report
>>>>>CALL_METRICS_CALL_DETAILS_REPORT
>>>>>CUSTOM_DATE
>>>>>XML
>>>>>  
>>>>>
>>>>> And here is the response:
>>>>>
>>>>> >>>> standalone="yes"?>SelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTEDFiltering
>>>>>  
>>>>> by date range not 
>>>>> supported.
&

Re: Custom Date with Call Metrics Call Details Report

2014-10-16 Thread Josh Radcliff (AdWords API Team) 
Hi Euge,

I was just experimenting with the report a bit more and after some trial 
and error I realized that you *can* filter by *CallStartTime* by using a 
date in the format *MMddHHmmss*. For example, this AWQL report query 
will only return calls with a start time on or after October 12, 2014 9:30 
AM.

SELECT CampaignId, CampaignName, CallType, CallStatus, CallDuration, 
CallStartTime FROM CALL_METRICS_CALL_DETAILS_REPORT
WHERE CallType IN [GOOGLE_SEARCH, HIGH_END_MOBILE_SEARCH]
  AND CallStartTime = 20141012093000

I realize this is a bit non-standard since we're not using a *DURING* clause 
here, but please let me know if this is a viable work-around for you while 
we are waiting for *DURING* clause support for this report.

Thanks,
Josh, AdWords API Team

On Wednesday, October 15, 2014 6:02:38 PM UTC-4, eugegim wrote:

 Hi Josh, 

 Is there any timetable available for when this may be resolved. Not having 
 the during clause work is causing us quite a lot of difficulty. Do you have 
 any recommendations for how we may be able to reduce the scope of the 
 output to only contains a month or two of data?

 Thanks much!

 Euge

 On Friday, October 10, 2014 12:34:19 PM UTC-7, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi,

 You cannot filter on *CallStartTime* or *CallEndTime*. However, you can 
 filter by *CampaignId* or *AdGroupId* if you want to break the report up 
 into multiple runs.

 We're still working on the issue of allowing specific dates in the 
 *DURING* clause. I'll post here when I have an update.

 Thanks,
 Josh, AdWords API Team

 On Thursday, October 9, 2014 12:57:37 PM UTC-4, Jeff Siebach wrote:

 Is there a way that this can be circumvented using the WHERE clause with 
 a date comparison on CallStartTime?

 Or is this issue going to be resolved?

 On Friday, April 4, 2014 10:54:36 AM UTC-7, 
 jarms...@stringenterprises.com wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom 
 date range and the response tells me it is not supported.  I've used 
 custom 
 date ranges successfully with other ad hoc reports, but I haven't been 
 able 
 to get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!



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Re: Custom Date with Call Metrics Call Details Report

2014-10-10 Thread Josh Radcliff (AdWords API Team) 
Hi,

You cannot filter on *CallStartTime* or *CallEndTime*. However, you can 
filter by *CampaignId* or *AdGroupId* if you want to break the report up 
into multiple runs.

We're still working on the issue of allowing specific dates in the *DURING* 
clause. I'll post here when I have an update.

Thanks,
Josh, AdWords API Team

On Thursday, October 9, 2014 12:57:37 PM UTC-4, Jeff Siebach wrote:

 Is there a way that this can be circumvented using the WHERE clause with a 
 date comparison on CallStartTime?

 Or is this issue going to be resolved?

 On Friday, April 4, 2014 10:54:36 AM UTC-7, jarms...@stringenterprises.com 
 wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom date 
 range and the response tells me it is not supported.  I've used custom date 
 ranges successfully with other ad hoc reports, but I haven't been able to 
 get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!



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Re: Custom Date with Call Metrics Call Details Report

2014-10-09 Thread Jeff Siebach 
Is there a way that this can be circumvented using the WHERE clause with a 
date comparison on CallStartTime?

Or is this issue going to be resolved?

On Friday, April 4, 2014 10:54:36 AM UTC-7, jarms...@stringenterprises.com 
wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom date 
 range and the response tells me it is not supported.  I've used custom date 
 ranges successfully with other ad hoc reports, but I haven't been able to 
 get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!


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Re: Custom Date with Call Metrics Call Details Report

2014-08-18 Thread Christopher Taylor 
Is there any update to this? It fails even if we don't pass a date range 
with:

Type = 'ReportDownloadError.MISSING_PARAMETER', Trigger = 'Start and End 
date are required for CUSTOM_DATE and ReportType: 
CALL_METRICS_CALL_DETAILS_REPORT', FieldPath = ''. 


When we specify startDate and endDate, we receive this error:

Type = 'ReportDownloadError.INVALID_REPORT_DEFINITION_XML', Trigger = 
'Invalid ReportDefinition Xml: cvc-complex-type.2.4.a: Invalid content was 
found starting with element 'startDate'. One of 
'{https://adwords.google.com/api/adwords/cm/v201406:fields, 
https://adwords.google.com/api/adwords/cm/v201406:predicates, 
https://adwords.google.com/api/adwords/cm/v201406:dateRange, 
https://adwords.google.com/api/adwords/cm/v201406:ordering, 
https://adwords.google.com/api/adwords/cm/v201406:paging}' is expected.', 
FieldPath = ''. 








On Friday, April 4, 2014 1:39:45 PM UTC-7, Josh Radcliff (AdWords API Team) 
wrote:

 Hi,

 At the moment, it seems that the CALL_METRICS_CALL_DETAILS report always 
 returns data for ALL_TIME.  We're aware of this issue and are looking into 
 it.

 Cheers,
 Josh, AdWords API Team

 On Friday, April 4, 2014 1:54:36 PM UTC-4, jarms...@stringenterprises.com 
 wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom date 
 range and the response tells me it is not supported.  I've used custom date 
 ranges successfully with other ad hoc reports, but I haven't been able to 
 get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!



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Re: Custom Date with Call Metrics Call Details Report

2014-08-18 Thread Christopher Taylor 
Nevermind, changed dateRangeType to ALL_TIME and it works now. Let us know 
when we can filter by date range because there's a lot of data we're going 
to have to sift through nightly..


On Monday, August 18, 2014 11:29:11 AM UTC-7, Christopher Taylor wrote:

 Is there any update to this? It fails even if we don't pass a date range 
 with:

 Type = 'ReportDownloadError.MISSING_PARAMETER', Trigger = 'Start and End 
 date are required for CUSTOM_DATE and ReportType: 
 CALL_METRICS_CALL_DETAILS_REPORT', FieldPath = ''. 


 When we specify startDate and endDate, we receive this error:

 Type = 'ReportDownloadError.INVALID_REPORT_DEFINITION_XML', Trigger = 
 'Invalid ReportDefinition Xml: cvc-complex-type.2.4.a: Invalid content was 
 found starting with element 'startDate'. One of '{
 https://adwords.google.com/api/adwords/cm/v201406:fields, 
 https://adwords.google.com/api/adwords/cm/v201406:predicates, 
 https://adwords.google.com/api/adwords/cm/v201406:dateRange, 
 https://adwords.google.com/api/adwords/cm/v201406:ordering, 
 https://adwords.google.com/api/adwords/cm/v201406:paging}' is 
 expected.', FieldPath = ''. 








 On Friday, April 4, 2014 1:39:45 PM UTC-7, Josh Radcliff (AdWords API 
 Team) wrote:

 Hi,

 At the moment, it seems that the CALL_METRICS_CALL_DETAILS report always 
 returns data for ALL_TIME.  We're aware of this issue and are looking into 
 it.

 Cheers,
 Josh, AdWords API Team

 On Friday, April 4, 2014 1:54:36 PM UTC-4, jarms...@stringenterprises.com 
 wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom 
 date range and the response tells me it is not supported.  I've used custom 
 date ranges successfully with other ad hoc reports, but I haven't been able 
 to get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!



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Custom Date with Call Metrics Call Details Report

2014-04-04 Thread jarmstrong 
I'm trying to use the Call Metrics Call Details Report with a custom date 
range and the response tells me it is not supported.  I've used custom date 
ranges successfully with other ad hoc reports, but I haven't been able to 
get this one to work. 

Also, if i used any of the predefined values for dateRangeType, e.g. 
LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
specified range.

Any suggestions on how I can use custom date ranges with this report?

Here's my XML:

reportDefinition 
xmlns=\https://adwords.google.com/api/adwords/cm/v201402\;
   selector
 fieldsCampaignId/fields
 fieldsCampaignName/fields
 fieldsCallStartTime/fields
 fieldsCallEndTime/fields
 fieldsCallStatus/fields
 fieldsCallDuration/fields
 fieldsCallerNationalDesignatedCode/fields
 fieldsOfflineInteractionCost/fields
 fieldsCallType/fields
 dateRange
  min20140315/min
  max20140331/max
 /dateRange
   /selector
   reportNameCustom Performance Report/reportName
   reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
   dateRangeTypeCUSTOM_DATE/dateRangeType
   downloadFormatXML/downloadFormat
 /reportDefinition

And here is the response:

?xml version=1.0 encoding=UTF-8 
standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
 
by date range not 
supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

Any help would be appreciated.

Thanks!

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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Custom Date with Call Metrics Call Details Report

2014-04-04 Thread Josh Radcliff (AdWords API Team) 
Hi,

At the moment, it seems that the CALL_METRICS_CALL_DETAILS report always 
returns data for ALL_TIME.  We're aware of this issue and are looking into 
it.

Cheers,
Josh, AdWords API Team

On Friday, April 4, 2014 1:54:36 PM UTC-4, jarms...@stringenterprises.com 
wrote:

 I'm trying to use the Call Metrics Call Details Report with a custom date 
 range and the response tells me it is not supported.  I've used custom date 
 ranges successfully with other ad hoc reports, but I haven't been able to 
 get this one to work. 

 Also, if i used any of the predefined values for dateRangeType, e.g. 
 LAST_MONTH, or LAST_7_DAYS it always seems to return  data outside of the 
 specified range.

 Any suggestions on how I can use custom date ranges with this report?

 Here's my XML:

 reportDefinition xmlns=\
 https://adwords.google.com/api/adwords/cm/v201402\;
selector
  fieldsCampaignId/fields
  fieldsCampaignName/fields
  fieldsCallStartTime/fields
  fieldsCallEndTime/fields
  fieldsCallStatus/fields
  fieldsCallDuration/fields
  fieldsCallerNationalDesignatedCode/fields
  fieldsOfflineInteractionCost/fields
  fieldsCallType/fields
  dateRange
   min20140315/min
   max20140331/max
  /dateRange
/selector
reportNameCustom Performance Report/reportName
reportTypeCALL_METRICS_CALL_DETAILS_REPORT/reportType
dateRangeTypeCUSTOM_DATE/dateRangeType
downloadFormatXML/downloadFormat
  /reportDefinition

 And here is the response:

 ?xml version=1.0 encoding=UTF-8 
 standalone=yes?reportDownloadErrorApiErrortypeSelectorError.FILTER_BY_DATE_RANGE_NOT_SUPPORTED/typetriggerFiltering
  
 by date range not 
 supported./triggerfieldPath/fieldPath/ApiError/reportDownloadError

 Any help would be appreciated.

 Thanks!


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https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
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