[AFMUG] Cambium discontinuing the traditional wall wart power supply
So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
I thought everyone stopped using those years ago. I didn't even realize that they still made them. They aren't grounded and provide no path to ground for the radio. I just make sure that I explain to each customer that the 'POE' side provides power to the radio, and anything else that you plugin to it will be permanently fried. I haven't had anyone do that yet. On Fri, Jun 5, 2015 at 8:37 AM, Mark Radabaugh m...@amplex.net wrote: So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
In a presentation earlier this year they had 5 versions of the C3 devices. One was a C3-201W which included PoE, 2.4 GHz WiFi, 5 GHz WiFi, and *no* VoIP. MSRP was listed as $110. -Chris On Fri, Jun 5, 2015 at 12:43 PM, Matt matt.mailingli...@gmail.com wrote: Mark, I guess you could look at the C3VOIP200 since it includes Canopy/ePMP compatible POE on the WAN port. I so wish they made a version of it with WIFI and without VOIP. Find the thin wire coming off the 1” block and follow that to the power supply. 9/10 times, the customer will argue with me that it doesn't run to anything because they can't find it in their mess of wires. Or that it runs to their router (because the Router power cord looks the same size) On 6/5/2015 10:27 AM, Mark Radabaugh wrote: Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Describe it as the wire that doesn't have a connector, the one that's permanently attached. Maybe it's just that people will be dumb no matter what PoE we give them. On 6/5/2015 12:22 PM, Nate Burke wrote: Find the thin wire coming off the 1” block and follow that to the power supply. 9/10 times, the customer will argue with me that it doesn't run to anything because they can't find it in their mess of wires. Or that it runs to their router (because the Router power cord looks the same size) On 6/5/2015 10:27 AM, Mark Radabaugh wrote: Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Mark, I guess you could look at the C3VOIP200 since it includes Canopy/ePMP compatible POE on the WAN port. I so wish they made a version of it with WIFI and without VOIP. Find the thin wire coming off the 1” block and follow that to the power supply. 9/10 times, the customer will argue with me that it doesn't run to anything because they can't find it in their mess of wires. Or that it runs to their router (because the Router power cord looks the same size) On 6/5/2015 10:27 AM, Mark Radabaugh wrote: Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
IMHO, that's a good thing. You want any path to ground to be outside the
house.
bp
part15sbs{at}gmail{dot}com
On 6/5/2015 7:41 AM, Jeremy wrote:
I thought everyone stopped using those years ago. I didn't even
realize that they still made them. They aren't grounded and provide
no path to ground for the radio. I just make sure that I explain to
each customer that the 'POE' side provides power to the radio, and
anything else that you plugin to it will be permanently fried. I
haven't had anyone do that yet.
On Fri, Jun 5, 2015 at 8:37 AM, Mark Radabaugh m...@amplex.net
mailto:m...@amplex.net wrote:
So is anyone else unhappy with Cambium’s decision to EOL the
traditional power supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs
more, does not include the power cord, and requires an additional
CAT5 jumper cable.
While the current supply has it’s issues (hard to plug into a
power strip) it’s simple to troubleshoot over the phone with a
customer with limited ways to screw it up. I think this is going
to create more ‘miswire’ service calls.
Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
The one that really ticked me off was a POE injector where the ports are
labeled something like Data in and Data + Power out. The 320 POE
was like that. The use of the words in and out when data is clearly
(to me) bidirectional makes no sense. For the Joe Schmoe's comparing it
to something like video in and video out it seems backwards.
Basically those labels are nonsense to everyone and cause confusion.
Is Cambium taking notes for design of their future PoE injectors?
On 6/5/2015 12:15 PM, Bill Prince wrote:
First I've heard of it.
I guess I have mixed feelings. The Canopy POE is simple, and it's
super easy to tell if it's plugged in properly. The other types (like
Tycon) are hard for some people to grock. Even when I show it to them
and explain which connector goes where, I've had customers argue with
me that it should be the other way. So on the Tycons, I have gone to
the extreme of labeling the POE/LAN cables to indicate exactly what
they hook to.
bp
part15sbs{at}gmail{dot}com
On 6/5/2015 7:37 AM, Mark Radabaugh wrote:
So is anyone else unhappy with Cambium’s decision to EOL the
traditional power supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs
more, does not include the power cord, and requires an additional
CAT5 jumper cable.
While the current supply has it’s issues (hard to plug into a power
strip) it’s simple to troubleshoot over the phone with a customer
with limited ways to screw it up. I think this is going to create
more ‘miswire’ service calls.
Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Find the thin wire coming off the 1” block and follow that to the power supply. 9/10 times, the customer will argue with me that it doesn't run to anything because they can't find it in their mess of wires. Or that it runs to their router (because the Router power cord looks the same size) On 6/5/2015 10:27 AM, Mark Radabaugh wrote: Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Oddly the labels on the otherwise identical Tycons are a little better than
the ones on the Lairds which seem to have been written by someone whose
native language is not English. RJ45/splitter or switch/hub.
But I just tell them the cable from the outside goes to the port with the
red POE warning sticker.
Also we typically use a yellow patch cord to the router. Works especially
well with Cisco ATAs and Netgear routers.
-Original Message-
From: Bill Prince
Sent: Friday, June 05, 2015 11:15 AM
To: af@afmug.com
Subject: Re: [AFMUG] Cambium discontinuing the traditional wall wart power
supply
First I've heard of it.
I guess I have mixed feelings. The Canopy POE is simple, and it's super
easy to tell if it's plugged in properly. The other types (like Tycon)
are hard for some people to grock. Even when I show it to them and
explain which connector goes where, I've had customers argue with me
that it should be the other way. So on the Tycons, I have gone to the
extreme of labeling the POE/LAN cables to indicate exactly what they
hook to.
bp
part15sbs{at}gmail{dot}com
On 6/5/2015 7:37 AM, Mark Radabaugh wrote:
So is anyone else unhappy with Cambium’s decision to EOL the traditional
power supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs more,
does not include the power cord, and requires an additional CAT5 jumper
cable.
While the current supply has it’s issues (hard to plug into a power strip)
it’s simple to troubleshoot over the phone with a customer with limited
ways to screw it up. I think this is going to create more ‘miswire’
service calls.
Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Mark, I guess you could look at the C3VOIP200 since it includes Canopy/ePMP compatible POE on the WAN port. -Original Message- From: Nate Burke Sent: Friday, June 05, 2015 11:22 AM To: af@afmug.com Subject: Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply Find the thin wire coming off the 1” block and follow that to the power supply. 9/10 times, the customer will argue with me that it doesn't run to anything because they can't find it in their mess of wires. Or that it runs to their router (because the Router power cord looks the same size) On 6/5/2015 10:27 AM, Mark Radabaugh wrote: Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
First I've heard of it.
I guess I have mixed feelings. The Canopy POE is simple, and it's super
easy to tell if it's plugged in properly. The other types (like Tycon)
are hard for some people to grock. Even when I show it to them and
explain which connector goes where, I've had customers argue with me
that it should be the other way. So on the Tycons, I have gone to the
extreme of labeling the POE/LAN cables to indicate exactly what they
hook to.
bp
part15sbs{at}gmail{dot}com
On 6/5/2015 7:37 AM, Mark Radabaugh wrote:
So is anyone else unhappy with Cambium’s decision to EOL the traditional power
supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs more, does
not include the power cord, and requires an additional CAT5 jumper cable.
While the current supply has it’s issues (hard to plug into a power strip) it’s
simple to troubleshoot over the phone with a customer with limited ways to
screw it up. I think this is going to create more ‘miswire’ service calls.
Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
I always liked the original PoE and rarely used anything else. So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Yeah we are pretty bummed about it. I don't see why we can't keep buying them if we want to. Come on cambium! 2 cents -Sean On Friday, June 5, 2015, Mark Radabaugh m...@amplex.net wrote: So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Interesting. I always found it pretty easy to troubleshoot. On the back of the router find the 3” long flat black cable that goes into a 1” square black box. Is it plugged into the WAN port on the router? Oh - you plugged that flat black cord into the wall jack? Swap the ends - the flat black cord goes in the router. Find the cord plugged into the 1” box and follow that to the wall jack. Is it plugged in securely at both ends? Find the thin wire coming off the 1” block and follow that to the power supply. Is it plugged in and the green light on? No? Plug it in. If the green light is on unplug the power supply and tell me if the light goes out right away. It fades away slowly? Then there is a break in the wire between the power supply and the equipment outside? Oh - your husband wacked that wire with his hedge trimmer? Yeah - that might possibly be the problem. Mark On Jun 5, 2015, at 11:10 AM, Nate Burke n...@blastcomm.com wrote: We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
Maybe the OEM will sell it themselves? So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
We've been using the Tycon's for quite a while as well. We found it next to impossible to trouble shoot the Cambium power supply with a customer. They could never comprehend what it was, and always tried to plug in a PC to the POE Jumper. The Tycon's are nice, because you can describe the white box, with 2 plugs on one side (AC and LAN), and one plug on the other (poe). Is there a yellow or green light, The Cable from outside plugs into the end with only 1 plug. On 6/5/2015 9:50 AM, Ken Hohhof wrote: I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
Re: [AFMUG] Cambium discontinuing the traditional wall wart power supply
I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch cord, but those come in various lengths and colors rather than the short little stub which is limiting. -Original Message- From: Mark Radabaugh Sent: Friday, June 05, 2015 9:37 AM To: af@afmug.com Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply So is anyone else unhappy with Cambium’s decision to EOL the traditional power supply? The replacement part is a Ubiquiti or ePMP brick style. It costs more, does not include the power cord, and requires an additional CAT5 jumper cable. While the current supply has it’s issues (hard to plug into a power strip) it’s simple to troubleshoot over the phone with a customer with limited ways to screw it up. I think this is going to create more ‘miswire’ service calls. Mark
