Re: [AFMUG] Customer agreements and signature

[Jeremy]

Electronic, signed during the install, stored in Powercode.

On Wed, May 17, 2017 at 8:49 AM, Steve Jones <thatoneguyst...@gmail.com>
wrote:

> And if your "guy who keeps the cobbled pieces oiled" is hit by a drunk
> driver
>
> On Wed, May 17, 2017 at 9:31 AM, Cameron Crum <cc...@wispmon.com> wrote:
>
>> Definitely what Mike said. Look, one thing we always tell people who come
>> looking at our product is get something. If ours isn't the fit you want,
>> fine, but look at the others and buy one. We were in the same boat as most
>> of you guys. We ran a wisp for 8 years and sold to JAB back in 2010. We
>> really do know all the issues you run across and it's why we developed the
>> product, for our own use. If you have cobbled together a "system" out of 5
>> or 6 or 10 different pieces of software and it's working, congratulations.
>> But ask yourself how well that scales. Take a look at the feature sets of
>> many of the platforms and then ask yourself if you really have all of those
>> things covered. How many different people have to know all those pieces and
>> how they tie together? How many different pieces require the same or
>> similar data entry? How long would it take you to train someone to learn
>> how all the pieces fit together and use them efficiently and effectively?
>> We offer free training for your new employees and I'm sure some of the
>> other guys do too. If you haven't really explored what is out there, go
>> look. There really are some fantastic platforms available and surely one
>> that will fit your needs. One of the things we hear a lot is, "I don't know
>> why we didn't do this sooner."
>>
>> On Wed, May 17, 2017 at 7:32 AM, Mike Hammett <af...@ics-il.net> wrote:
>>
>>> I find that a lot of people keep asking for solutions to fill in voids
>>> in their current "system" for some definition of system. They don't want a
>>> full-featured billing\OSS because they already have some aspect of the
>>> system or don't want to pay. How much time, effort and money is spent
>>> avoiding getting a solution that solves all of one's existing problems as
>>> well as some problems they didn't even know they had?
>>>
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>> <https://www.facebook.com/thebrotherswisp>
>>>
>>>
>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>> --
>>> *From: *"Tim Reichhart" <timreichh...@hometowncable.net>
>>> *To: *af@afmug.com
>>> *Sent: *Tuesday, May 16, 2017 11:00:38 PM
>>> *Subject: *Re: [AFMUG] Customer agreements and signature
>>>
>>>
>>> Gotcha some people don't want to use crm like Wispmon for this. There
>>> got to be open source or software allow you to make and create digital
>>> forms with signing.
>>>
>>>
>>>
>>> -Original Message-
>>> Subject: Re: [AFMUG] Customer agreements and signature
>>> From: "Cameron Crum" <cc...@wispmon.com>
>>> To: af@afmug.com
>>> Date: 05/16/17 09:33:38pm
>>>
>>> Tim, this is a part of Wispmon. I was just letting people know the
>>> options available.
>>> On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <
>>> timreichh...@hometowncable.net> wrote:
>>> Cameron
>>> what software are you using to do this with on digital part of it?
>>>
>>> Tim
>>>
>>> -Original Message-
>>> From: "Cameron Crum" <cc...@wispmon.com>
>>> To: af@afmug.com
>>> Date: 05/16/17 02:33 PM
>>> Subject: Re: [AFMUG] Customer agreements and signature
>>>
>>> We give users both options. They can build a template to pre-send when a
>>> work order is created and they can also sign the tech's phone or tablet so
>>> you

Re: [AFMUG] Customer agreements and signature

[Steve Jones]

And if your "guy who keeps the cobbled pieces oiled" is hit by a drunk
driver

On Wed, May 17, 2017 at 9:31 AM, Cameron Crum <cc...@wispmon.com> wrote:

> Definitely what Mike said. Look, one thing we always tell people who come
> looking at our product is get something. If ours isn't the fit you want,
> fine, but look at the others and buy one. We were in the same boat as most
> of you guys. We ran a wisp for 8 years and sold to JAB back in 2010. We
> really do know all the issues you run across and it's why we developed the
> product, for our own use. If you have cobbled together a "system" out of 5
> or 6 or 10 different pieces of software and it's working, congratulations.
> But ask yourself how well that scales. Take a look at the feature sets of
> many of the platforms and then ask yourself if you really have all of those
> things covered. How many different people have to know all those pieces and
> how they tie together? How many different pieces require the same or
> similar data entry? How long would it take you to train someone to learn
> how all the pieces fit together and use them efficiently and effectively?
> We offer free training for your new employees and I'm sure some of the
> other guys do too. If you haven't really explored what is out there, go
> look. There really are some fantastic platforms available and surely one
> that will fit your needs. One of the things we hear a lot is, "I don't know
> why we didn't do this sooner."
>
> On Wed, May 17, 2017 at 7:32 AM, Mike Hammett <af...@ics-il.net> wrote:
>
>> I find that a lot of people keep asking for solutions to fill in voids in
>> their current "system" for some definition of system. They don't want a
>> full-featured billing\OSS because they already have some aspect of the
>> system or don't want to pay. How much time, effort and money is spent
>> avoiding getting a solution that solves all of one's existing problems as
>> well as some problems they didn't even know they had?
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> <https://www.facebook.com/thebrotherswisp>
>>
>>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> --
>> *From: *"Tim Reichhart" <timreichh...@hometowncable.net>
>> *To: *af@afmug.com
>> *Sent: *Tuesday, May 16, 2017 11:00:38 PM
>> *Subject: *Re: [AFMUG] Customer agreements and signature
>>
>>
>> Gotcha some people don't want to use crm like Wispmon for this. There got
>> to be open source or software allow you to make and create digital forms
>> with signing.
>>
>>
>>
>> -Original Message-
>> Subject: Re: [AFMUG] Customer agreements and signature
>> From: "Cameron Crum" <cc...@wispmon.com>
>> To: af@afmug.com
>> Date: 05/16/17 09:33:38pm
>>
>> Tim, this is a part of Wispmon. I was just letting people know the
>> options available.
>> On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <
>> timreichh...@hometowncable.net> wrote:
>> Cameron
>> what software are you using to do this with on digital part of it?
>>
>> Tim
>>
>> -Original Message-
>> From: "Cameron Crum" <cc...@wispmon.com>
>> To: af@afmug.com
>> Date: 05/16/17 02:33 PM
>> Subject: Re: [AFMUG] Customer agreements and signature
>>
>> We give users both options. They can build a template to pre-send when a
>> work order is created and they can also sign the tech's phone or tablet so
>> you have a digital signature upon work order completion. They can also set
>> a welcome letter to be emailed that can include the contract once the work
>> order is complete.
>>  On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <
>> timreichh...@hometowncable.net> wrote:
>>  I do paper one copy to customer and one for me.
>>
>> -Original Message-
>> From: "Darin Steffl" <darin.ste...@mnwifi.com>
>> To: memb...@wispa.org, af@afmug.com
>> Date: 05/16/17 01:52 PM
>> Subject: [AFMUG] Customer agreements and signature
>>
>> Hello all,
>> We've never done contracts for residential before so wondering how you
>> all do this. Do you have paper copies that are signed during the install or
>> do you send something electronically before the install to have signed?
>> If you're electronic, what service do you use for this to have customers
>> sign?
>> Thank you
>>
>>
>> --
>> Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on
>> Facebook
>>
>>
>>
>>
>>
>

Re: [AFMUG] Customer agreements and signature

[Cameron Crum]

Definitely what Mike said. Look, one thing we always tell people who come
looking at our product is get something. If ours isn't the fit you want,
fine, but look at the others and buy one. We were in the same boat as most
of you guys. We ran a wisp for 8 years and sold to JAB back in 2010. We
really do know all the issues you run across and it's why we developed the
product, for our own use. If you have cobbled together a "system" out of 5
or 6 or 10 different pieces of software and it's working, congratulations.
But ask yourself how well that scales. Take a look at the feature sets of
many of the platforms and then ask yourself if you really have all of those
things covered. How many different people have to know all those pieces and
how they tie together? How many different pieces require the same or
similar data entry? How long would it take you to train someone to learn
how all the pieces fit together and use them efficiently and effectively?
We offer free training for your new employees and I'm sure some of the
other guys do too. If you haven't really explored what is out there, go
look. There really are some fantastic platforms available and surely one
that will fit your needs. One of the things we hear a lot is, "I don't know
why we didn't do this sooner."

On Wed, May 17, 2017 at 7:32 AM, Mike Hammett <af...@ics-il.net> wrote:

> I find that a lot of people keep asking for solutions to fill in voids in
> their current "system" for some definition of system. They don't want a
> full-featured billing\OSS because they already have some aspect of the
> system or don't want to pay. How much time, effort and money is spent
> avoiding getting a solution that solves all of one's existing problems as
> well as some problems they didn't even know they had?
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ----------
> *From: *"Tim Reichhart" <timreichh...@hometowncable.net>
> *To: *af@afmug.com
> *Sent: *Tuesday, May 16, 2017 11:00:38 PM
> *Subject: *Re: [AFMUG] Customer agreements and signature
>
>
> Gotcha some people don't want to use crm like Wispmon for this. There got
> to be open source or software allow you to make and create digital forms
> with signing.
>
>
>
> -Original Message-
> Subject: Re: [AFMUG] Customer agreements and signature
> From: "Cameron Crum" <cc...@wispmon.com>
> To: af@afmug.com
> Date: 05/16/17 09:33:38pm
>
> Tim, this is a part of Wispmon. I was just letting people know the options
> available.
> On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <
> timreichh...@hometowncable.net> wrote:
> Cameron
> what software are you using to do this with on digital part of it?
>
> Tim
>
> -Original Message-
> From: "Cameron Crum" <cc...@wispmon.com>
> To: af@afmug.com
> Date: 05/16/17 02:33 PM
> Subject: Re: [AFMUG] Customer agreements and signature
>
> We give users both options. They can build a template to pre-send when a
> work order is created and they can also sign the tech's phone or tablet so
> you have a digital signature upon work order completion. They can also set
> a welcome letter to be emailed that can include the contract once the work
> order is complete.
>  On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <
> timreichh...@hometowncable.net> wrote:
>  I do paper one copy to customer and one for me.
>
> -Original Message-
> From: "Darin Steffl" <darin.ste...@mnwifi.com>
> To: memb...@wispa.org, af@afmug.com
> Date: 05/16/17 01:52 PM
> Subject: [AFMUG] Customer agreements and signature
>
> Hello all,
> We've never done contracts for residential before so wondering how you all
> do this. Do you have paper copies that are signed during the install or do
> you send something electronically before the install to have signed?
> If you're electronic, what service do you use for this to have customers
> sign?
> Thank you
>
>
> --
> Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on
> Facebook
>
>
>
>
>

Re: [AFMUG] Customer agreements and signature

[Mike Hammett]

I find that a lot of people keep asking for solutions to fill in voids in their 
current "system" for some definition of system. They don't want a full-featured 
billing\OSS because they already have some aspect of the system or don't want 
to pay. How much time, effort and money is spent avoiding getting a solution 
that solves all of one's existing problems as well as some problems they didn't 
even know they had? 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




- Original Message -

From: "Tim Reichhart" <timreichh...@hometowncable.net> 
To: af@afmug.com 
Sent: Tuesday, May 16, 2017 11:00:38 PM 
Subject: Re: [AFMUG] Customer agreements and signature 


Gotcha some people don't want to use crm like Wispmon for this. There got to be 
open source or software allow you to make and create digital forms with 
signing. 



-Original Message----- 
Subject: Re: [AFMUG] Customer agreements and signature 
From: "Cameron Crum" <cc...@wispmon.com> 
To: af@afmug.com 
Date: 05/16/17 09:33:38pm 

Tim, this is a part of Wispmon. I was just letting people know the options 
available. 
On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <timreichh...@hometowncable.net> 
wrote: 
Cameron 
what software are you using to do this with on digital part of it? 

Tim 

-Original Message- 
From: "Cameron Crum" <cc...@wispmon.com> 
To: af@afmug.com 
Date: 05/16/17 02:33 PM 
Subject: Re: [AFMUG] Customer agreements and signature 

We give users both options. They can build a template to pre-send when a work 
order is created and they can also sign the tech's phone or tablet so you have 
a digital signature upon work order completion. They can also set a welcome 
letter to be emailed that can include the contract once the work order is 
complete. 
On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <timreichh...@hometowncable.net> 
wrote: 
I do paper one copy to customer and one for me. 

-Original Message- 
From: "Darin Steffl" <darin.ste...@mnwifi.com> 
To: memb...@wispa.org, af@afmug.com 
Date: 05/16/17 01:52 PM 
Subject: [AFMUG] Customer agreements and signature 

Hello all, 
We've never done contracts for residential before so wondering how you all do 
this. Do you have paper copies that are signed during the install or do you 
send something electronically before the install to have signed? 
If you're electronic, what service do you use for this to have customers sign? 
Thank you 


-- 
Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on Facebook 

Re: [AFMUG] Customer agreements and signature

[Tim Reichhart]

Gotcha some people don't want to use crm like Wispmon for this. There got to be 
open source or software allow you to make and create digital forms with signing.



-Original Message-
Subject: Re: [AFMUG] Customer agreements and signature
From: "Cameron Crum" <cc...@wispmon.com>
To: af@afmug.com
Date: 05/16/17 09:33:38pm

Tim, this is a part of Wispmon. I was just letting people know the options 
available.   
On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <timreichh...@hometowncable.net> 
wrote:
Cameron
what software are you using to do this with on digital part of it?

Tim

-Original Message-
From: "Cameron Crum" <cc...@wispmon.com>
To: af@afmug.com
Date: 05/16/17 02:33 PM
Subject: Re: [AFMUG] Customer agreements and signature

We give users both options. They can build a template to pre-send when a work 
order is created and they can also sign the tech's phone or tablet so you have 
a digital signature upon work order completion. They can also set a welcome 
letter to be emailed that can include the contract once the work order is 
complete.  
 On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart 
<timreichh...@hometowncable.net> wrote:
 I do paper one copy to customer and one for me.

-Original Message-
From: "Darin Steffl" <darin.ste...@mnwifi.com>
To: memb...@wispa.org, af@afmug.com
Date: 05/16/17 01:52 PM
Subject: [AFMUG] Customer agreements and signature

Hello all,
We've never done contracts for residential before so wondering how you all do 
this. Do you have paper copies that are signed during the install or do you 
send something electronically before the install to have signed?
If you're electronic, what service do you use for this to have customers sign?
Thank you


--
Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on Facebook
   
 

Re: [AFMUG] Customer agreements and signature

[Mitch Koep]

Also can be done in Azotel


On 05/16/2017 04:22 PM, Steve Jones wrote:

You can do it in powercode as well

On May 16, 2017 2:33 PM, "Cameron Crum" <cc...@wispmon.com 
<mailto:cc...@wispmon.com>> wrote:


Tim, this is a part of Wispmon. I was just letting people know the
options available.

On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart
<timreichh...@hometowncable.net
<mailto:timreichh...@hometowncable.net>> wrote:

Cameron
what software are you using to do this with on digital part of it?

Tim



-Original Message-
From: "Cameron Crum" <cc...@wispmon.com
<mailto:cc...@wispmon.com>>
To: af@afmug.com <mailto:af@afmug.com>
    Date: 05/16/17 02:33 PM
Subject: Re: [AFMUG] Customer agreements and signature

We give users both options. They can build a template to
pre-send when a work order is created and they can also
sign the tech's phone or tablet so you have a digital
signature upon work order completion. They can also set a
welcome letter to be emailed that can include the contract
once the work order is complete.

On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart
<timreichh...@hometowncable.net
<mailto:timreichh...@hometowncable.net>> wrote:

I do paper one copy to customer and one for me.



-Original Message-
From: "Darin Steffl" <darin.ste...@mnwifi.com
<mailto:darin.ste...@mnwifi.com>>
To: memb...@wispa.org <mailto:memb...@wispa.org>,
af@afmug.com <mailto:af@afmug.com>
    Date: 05/16/17 01:52 PM
Subject: [AFMUG] Customer agreements and signature

Hello all,

We've never done contracts for residential before
so wondering how you all do this. Do you have
paper copies that are signed during the install or
do you send something electronically before the
install to have signed?

If you're electronic, what service do you use for
this to have customers sign?

Thank you



--
Darin Steffl
Minnesota WiFi
www.mnwifi.com <http://www.mnwifi.com/>
507-634-WiFi
<http://www.facebook.com/minnesotawifi> Like us on
Facebook <http://www.facebook.com/minnesotawifi>





--
Mitch Koep

A Better Wireless
218-851-8689 cell

Re: [AFMUG] Customer agreements and signature

[Steve Jones]

You can do it in powercode as well

On May 16, 2017 2:33 PM, "Cameron Crum" <cc...@wispmon.com> wrote:

> Tim, this is a part of Wispmon. I was just letting people know the options
> available.
>
> On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <
> timreichh...@hometowncable.net> wrote:
>
>> Cameron
>> what software are you using to do this with on digital part of it?
>>
>> Tim
>>
>> --
>> -Original Message-
>> From: "Cameron Crum" <cc...@wispmon.com>
>> To: af@afmug.com
>> Date: 05/16/17 02:33 PM
>> Subject: Re: [AFMUG] Customer agreements and signature
>>
>> We give users both options. They can build a template to pre-send when a
>> work order is created and they can also sign the tech's phone or tablet so
>> you have a digital signature upon work order completion. They can also set
>> a welcome letter to be emailed that can include the contract once the work
>> order is complete.
>>
>> On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <
>> timreichh...@hometowncable.net> wrote:
>>
>>> I do paper one copy to customer and one for me.
>>>
>>> ------
>>> -Original Message-
>>> From: "Darin Steffl" <darin.ste...@mnwifi.com>
>>> To: memb...@wispa.org, af@afmug.com
>>> Date: 05/16/17 01:52 PM
>>> Subject: [AFMUG] Customer agreements and signature
>>>
>>> Hello all,
>>>
>>> We've never done contracts for residential before so wondering how you
>>> all do this. Do you have paper copies that are signed during the install or
>>> do you send something electronically before the install to have signed?
>>>
>>> If you're electronic, what service do you use for this to have customers
>>> sign?
>>>
>>> Thank you
>>>
>>>
>>>
>>> --
>>> Darin Steffl
>>> Minnesota WiFi
>>> www.mnwifi.com
>>> 507-634-WiFi
>>> <http://www.facebook.com/minnesotawifi> Like us on Facebook
>>> <http://www.facebook.com/minnesotawifi>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>
>

Re: [AFMUG] Customer agreements and signature

[Cameron Crum]

Tim, this is a part of Wispmon. I was just letting people know the options
available.

On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart <
timreichh...@hometowncable.net> wrote:

> Cameron
> what software are you using to do this with on digital part of it?
>
> Tim
>
> --
> -Original Message-
> From: "Cameron Crum" <cc...@wispmon.com>
> To: af@afmug.com
> Date: 05/16/17 02:33 PM
> Subject: Re: [AFMUG] Customer agreements and signature
>
> We give users both options. They can build a template to pre-send when a
> work order is created and they can also sign the tech's phone or tablet so
> you have a digital signature upon work order completion. They can also set
> a welcome letter to be emailed that can include the contract once the work
> order is complete.
>
> On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <
> timreichh...@hometowncable.net> wrote:
>
>> I do paper one copy to customer and one for me.
>>
>> --
>> -Original Message-
>> From: "Darin Steffl" <darin.ste...@mnwifi.com>
>> To: memb...@wispa.org, af@afmug.com
>> Date: 05/16/17 01:52 PM
>> Subject: [AFMUG] Customer agreements and signature
>>
>> Hello all,
>>
>> We've never done contracts for residential before so wondering how you
>> all do this. Do you have paper copies that are signed during the install or
>> do you send something electronically before the install to have signed?
>>
>> If you're electronic, what service do you use for this to have customers
>> sign?
>>
>> Thank you
>>
>>
>>
>> --
>> Darin Steffl
>> Minnesota WiFi
>> www.mnwifi.com
>> 507-634-WiFi
>> <http://www.facebook.com/minnesotawifi> Like us on Facebook
>> <http://www.facebook.com/minnesotawifi>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>

Re: [AFMUG] Customer agreements and signature

[Tim Reichhart]

Cameron
what software are you using to do this with on digital part of it?

Tim


-Original Message-
From: "Cameron Crum" <cc...@wispmon.com>
To: af@afmug.com
Date: 05/16/17 02:33 PM
Subject: Re: [AFMUG] Customer agreements and signature

We give users both options. They can build  a template to pre-send when a work 
order is created and they can also sign the tech's phone or tablet so you have 
a digital signature upon work order completion. They can also set a welcome 
letter to be emailed that can include the contract once the work order is 
complete. 
 
On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <timreichh...@hometowncable.net> 
wrote:

I do paper one copy to customer and one for me.



-Original Message-
From: "Darin Steffl" <darin.ste...@mnwifi.com>
To: memb...@wispa.org, af@afmug.com
Date: 05/16/17 01:52 PM
Subject: [AFMUG] Customer agreements and signature

Hello all,

We've never done contracts for residential before so wondering how you all do 
this. Do you have paper copies that are signed during the install or do you 
send something electronically before the install to have signed?


If you're electronic, what service do you use for this to have customers sign?


Thank you






--
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
 Like us on Facebook 
 
 
 
 
 
 
 

Re: [AFMUG] Customer agreements and signature

[Cameron Crum]

We give users both options. They can build  a template to pre-send when a
work order is created and they can also sign the tech's phone or tablet so
you have a digital signature upon work order completion. They can also set
a welcome letter to be emailed that can include the contract once the work
order is complete.

On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart <
timreichh...@hometowncable.net> wrote:

> I do paper one copy to customer and one for me.
>
> --
> -Original Message-
> From: "Darin Steffl" <darin.ste...@mnwifi.com>
> To: memb...@wispa.org, af@afmug.com
> Date: 05/16/17 01:52 PM
> Subject: [AFMUG] Customer agreements and signature
>
> Hello all,
>
> We've never done contracts for residential before so wondering how you all
> do this. Do you have paper copies that are signed during the install or do
> you send something electronically before the install to have signed?
>
> If you're electronic, what service do you use for this to have customers
> sign?
>
> Thank you
>
>
>
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com
> 507-634-WiFi
> <http://www.facebook.com/minnesotawifi> Like us on Facebook
> <http://www.facebook.com/minnesotawifi>
>
>
>
>
>
>

[AFMUG] Customer agreements and signature

[Darin Steffl]

Hello all,

We've never done contracts for residential before so wondering how you all
do this. Do you have paper copies that are signed during the install or do
you send something electronically before the install to have signed?

If you're electronic, what service do you use for this to have customers
sign?

Thank you



-- 
Darin Steffl
Minnesota WiFi
www.mnwifi.com
507-634-WiFi
 Like us on Facebook