Re: Control fields that shows up on OOB Reporting (Tools Reporting)
Christianne, You may also be able to remove the fields from the view(s) that the user is using to prevent the field from showing up in the list. (Create a new view.. maybe name it something like All fields and make sure those fields are in that view and no other views.) I would suggest that you try that approach before you change the permissions on the fields. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On Tue, Jun 23, 2009 at 3:33 PM, tina florescsoukn...@columnit.com wrote: Thanks for your input, LJ! I was able to fix the field permissions and sure enough, it didn't show in the report! LJ Longwing wrote: Quite simply, if it's showing up in the report, they have 'permission' to it...you may be using a 'it's hidden so they don't have access to it' model, which is not a security model really. If they shouldn't have permission to it, then remove their permission to the fields, and they won't be able to pull the data at all. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, June 23, 2009 12:36 PM To: arslist@ARSLIST.ORG Subject: Control fields that shows up on OOB Reporting (Tools Reporting) Hi, I have custom fields (Support Phone Numbers) on a table that are only accesible to a specific Support Group. Unless you are a member of that permission group, the fields don't show up on the table. However, when I use the BMC Remedy OOB Reporting (This is access via Remedy User Tools Reporting), the custom fields I am trying to hide (due to Privacy considerations) shows up in the Report when I exported it to a .csv file!!! Is there an easy way to display only the fields on the OOB Reporting that the user has permissions to view? Currently, it shows ALL fields. Has anyone been in this situation before? Your input is highly appreciated. Thanks, Christianne ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Control fields that shows up on OOB Reporting (Tools Reporting)
Hi, I have custom fields (Support Phone Numbers) on a table that are only accesible to a specific Support Group. Unless you are a member of that permission group, the fields don't show up on the table. However, when I use the BMC Remedy OOB Reporting (This is access via Remedy User Tools Reporting), the custom fields I am trying to hide (due to Privacy considerations) shows up in the Report when I exported it to a .csv file!!! Is there an easy way to display only the fields on the OOB Reporting that the user has permissions to view? Currently, it shows ALL fields. Has anyone been in this situation before? Your input is highly appreciated. Thanks, Christianne -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28Tools-%3E-Reporting%29-tp3144312p3144312.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Control fields that shows up on OOB Reporting (Tools Reporting)
Quite simply, if it's showing up in the report, they have 'permission' to it...you may be using a 'it's hidden so they don't have access to it' model, which is not a security model really. If they shouldn't have permission to it, then remove their permission to the fields, and they won't be able to pull the data at all. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, June 23, 2009 12:36 PM To: arslist@ARSLIST.ORG Subject: Control fields that shows up on OOB Reporting (Tools Reporting) Hi, I have custom fields (Support Phone Numbers) on a table that are only accesible to a specific Support Group. Unless you are a member of that permission group, the fields don't show up on the table. However, when I use the BMC Remedy OOB Reporting (This is access via Remedy User Tools Reporting), the custom fields I am trying to hide (due to Privacy considerations) shows up in the Report when I exported it to a .csv file!!! Is there an easy way to display only the fields on the OOB Reporting that the user has permissions to view? Currently, it shows ALL fields. Has anyone been in this situation before? Your input is highly appreciated. Thanks, Christianne -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28Tools- %3E-Reporting%29-tp3144312p3144312.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Control fields that shows up on OOB Reporting (Tools Reporting)
Thanks for your input, LJ! I was able to fix the field permissions and sure enough, it didn't show in the report! LJ Longwing wrote: Quite simply, if it's showing up in the report, they have 'permission' to it...you may be using a 'it's hidden so they don't have access to it' model, which is not a security model really. If they shouldn't have permission to it, then remove their permission to the fields, and they won't be able to pull the data at all. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, June 23, 2009 12:36 PM To: arslist@ARSLIST.ORG Subject: Control fields that shows up on OOB Reporting (Tools Reporting) Hi, I have custom fields (Support Phone Numbers) on a table that are only accesible to a specific Support Group. Unless you are a member of that permission group, the fields don't show up on the table. However, when I use the BMC Remedy OOB Reporting (This is access via Remedy User Tools Reporting), the custom fields I am trying to hide (due to Privacy considerations) shows up in the Report when I exported it to a .csv file!!! Is there an easy way to display only the fields on the OOB Reporting that the user has permissions to view? Currently, it shows ALL fields. Has anyone been in this situation before? Your input is highly appreciated. Thanks, Christianne -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28Tools- %3E-Reporting%29-tp3144312p3144312.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28Tools-%3E-Reporting%29-tp3144312p3144551.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Control fields that shows up on OOB Reporting (Tools Reporting)
The only caveat that I should have made to that earlier is this. You will want to make sure that none of the workflow is using information in those fields. Remember that if they don't have permission to the fields they will show up as null...if you have validations and such you may come across problems with them not having permission. :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, June 23, 2009 1:33 PM To: arslist@ARSLIST.ORG Subject: Re: Control fields that shows up on OOB Reporting (Tools Reporting) Thanks for your input, LJ! I was able to fix the field permissions and sure enough, it didn't show in the report! LJ Longwing wrote: Quite simply, if it's showing up in the report, they have 'permission' to it...you may be using a 'it's hidden so they don't have access to it' model, which is not a security model really. If they shouldn't have permission to it, then remove their permission to the fields, and they won't be able to pull the data at all. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Tuesday, June 23, 2009 12:36 PM To: arslist@ARSLIST.ORG Subject: Control fields that shows up on OOB Reporting (Tools Reporting) Hi, I have custom fields (Support Phone Numbers) on a table that are only accesible to a specific Support Group. Unless you are a member of that permission group, the fields don't show up on the table. However, when I use the BMC Remedy OOB Reporting (This is access via Remedy User Tools Reporting), the custom fields I am trying to hide (due to Privacy considerations) shows up in the Report when I exported it to a .csv file!!! Is there an easy way to display only the fields on the OOB Reporting that the user has permissions to view? Currently, it shows ALL fields. Has anyone been in this situation before? Your input is highly appreciated. Thanks, Christianne -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28 Tools- %3E-Reporting%29-tp3144312p3144312.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. __ __ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are __ _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- View this message in context: http://n2.nabble.com/Control-fields-that-shows-up-on-OOB-Reporting-%28Tools- %3E-Reporting%29-tp3144312p3144551.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
