Re: HTML Email template question
If you ever have issues with validation of HTML use the W3 validation tools.
This is found at:
http://validator.w3.org/
Your language has a few problems. First, you are using body in the head CSS
(even though this is commented out it still causes problems).
Later on your CSS references a type of body which is not acceptable.
There's a few others - an invalid use of span etc. Run the HTML code through
the validator and they lay it out really well.
And the others were right about needing the full path for the IMG tag.
William Rentfrow
wrentf...@stratacominc.commailto:william.f.rentf...@usps.gov
Office - 715-204-3061
Cell - 715-498-5056
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
behalf of Brittain, Mark [mbritt...@navisite.com]
Sent: Tuesday, July 03, 2012 11:41 AM
To: arslist@ARSLIST.ORG
Subject: HTML Email template question
**
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out the
email. If the email is viewed in Outlook the image appears fine. If I view the
email in OWA or on a mobile device then it looks broken. I suspect I am missing
something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite – A Time Warner Cable Company
mbritt...@navisite.commailto:mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that is
privileged, confidential, or otherwise protected from disclosure. Distribution
or copying of this e-mail, or the information contained herein, to anyone other
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Re: HTML Email template question
Hi,
While going through the code we found that the line break tag 'br' has not
been closed anywhere in the code.
It should be ended up properly as /br.
For e.g. in the below code the line break tag has been started, but it
doesn't seem to end up anywhere.
Existing code:
br
img src=mc_sm.jpg border=0
br
Correct Code: (small snippet from the code)
br
img src=mc_sm.jpg border=0
/br
HTH
--
Regards,
ITSM Support
Vyom Labs Pvt. Ltd.
BSM Solutions Services || ITIL Consulting Training
Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs
http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Tuesday, July 03, 2012 10:12 PM
To: arslist@ARSLIST.ORG
Subject: HTML Email template question
**
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out the
email. If the email is viewed in Outlook the image appears fine. If I view
the email in OWA or on a mobile device then it looks broken. I suspect I am
missing something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
_
This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that
is privileged, confidential, or otherwise protected from disclosure.
Distribution or copying of this e-mail, or the information contained herein,
to anyone other than the intended recipient is prohibited.
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Re: HTML Email template question
Hi,
the existing code is correct. Line break must never have content, and it
must never be closed. For HTML, the correct syntax is br, for XHTML
br /.
http://www.w3.org/TR/html401/struct/text.html
Regards,
Michael
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of ITSM.Support
Sent: Monday, July 09, 2012 10:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: HTML Email template question
**
Hi,
While going through the code we found that the line break tag 'br' has
not been closed anywhere in the code.
It should be ended up properly as /br.
For e.g. in the below code the line break tag has been started, but it
doesn't seem to end up anywhere.
Existing code:
br
img src=mc_sm.jpg border=0
br
Correct Code: (small snippet from the code)
br
img src=mc_sm.jpg border=0
/br
HTH
--
Regards,
ITSM Support
Vyom Labs Pvt. Ltd.
BSM Solutions Services || ITIL Consulting Training
Email: i...@vyomlabs.com || Web Site: www.vyomlabs.com Follow Vyom Labs
http://twitter.com/#!/vyomlabs ||
http://www.linkedin.com/company/vyom-labs
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Tuesday, July 03, 2012 10:12 PM
To: arslist@ARSLIST.ORG
Subject: HTML Email template question
**
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out
the email. If the email is viewed in Outlook the image appears fine. If
I view the email in OWA or on a mobile device then it looks broken. I
suspect I am missing something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica,
sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
http://www.mycompany.com%3c/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
This e-mail is the property of NaviSite, Inc. It is intended only for
the person or entity to which it is addressed and may contain
information that is privileged, confidential, or otherwise protected
from disclosure. Distribution or copying of this e-mail, or the
information contained herein, to anyone other than the intended
recipient is prohibited.
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the Answers Are_
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Re: HTML Email template question
Is the image available to the internet? If the image is hosted on an
internal web server that cannot be accessed from the internet, then the
image may not be able to be downloaded to the other mail clients.
Also, your img src doesn't look right to me.
In my templates I use the full path to the image on the web server. Since
the html email is not hosted on a web server and is being displayed locally
on the mail client, the mail client needs to know where to find the image.
Here is how I reference an image im my email templates:
img border=0 src=http://remedy.mycompany.com/email/my_image.jpg;
width=120 height=51/td
James
On Tuesday, July 3, 2012 12:41:49 PM UTC-4, Remedy_Mark wrote:
**
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out
the email. If the email is viewed in Outlook the image appears fine. If I
view the email in OWA or on a mobile device then it looks broken. I suspect
I am missing something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica,
sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
*Mark Brittain*
Remedy Developer
ITILv3 Foundation
*NaviSite – **A Time Warner Cable Company*
mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
--
This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that
is privileged, confidential, or otherwise protected from disclosure.
Distribution or copying of this e-mail, or the information contained
herein, to anyone other than the intended recipient is prohibited.
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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HTML Email template question
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out the
email. If the email is viewed in Outlook the image appears fine. If I view the
email in OWA or on a mobile device then it looks broken. I suspect I am missing
something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.commailto:mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that is
privileged, confidential, or otherwise protected from disclosure. Distribution
or copying of this e-mail, or the information contained herein, to anyone other
than the intended recipient is prohibited.
___
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Re: HTML Email template question
Mark;
HTML can really be hacked up by recipients... especially mobile devices or
even Lotus Notes. It's really difficult for mass mailers to get HTML email
to look good across all systems.
Here's a link to a tool that I've personally found incredibly helpful by
displaying your code in a host of formats, and you can run a few tests for
free: http://litmus.com/email-testing
Have fun;
R
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Tuesday, July 03, 2012 11:42 AM
To: arslist@ARSLIST.ORG
Subject: HTML Email template question
**
Hi All,
I have an interesting challenge with an image in a HTML email template.
Straight forward Notify filter that references the template and send out the
email. If the email is viewed in Outlook the image appears fine. If I view
the email in OWA or on a mobile device then it looks broken. I suspect I am
missing something really simple like a close .
ARS 6.3 patch 20 on SunOS 5.9
Any help greatly appreciated.
html
body
head
titleno title/title
style type=text/css
!--
body
.clientName {
font: 15px Calibri, Times, Trebuchet, Arial, Helvetica,
sans-serif;
font-weight:bold;
}
.body {
font: 15px Calibri, Trebuchet, Arial, Helvetica, sans-serif;
}
--
/style
/head
table width=500
span class=body
#$$Message$$#
/span
p
span class=clientNameMyCompany/span
br
span class=body
a href=http://www.mycompany.com;www.mycompany.com/a
br
Phone: 866-442-0384
br
Email: a href=mailto:supp...@mycompany.com;#$$From:$$#/a
br
img src=mc_sm.jpg border=0
br
/span
/table
/body
/html
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mailto:mbritt...@navisite.com mbritt...@navisite.com
Office: 315-453-2912 x5335
Mobile: 315-882.5360
_
This e-mail is the property of NaviSite, Inc. It is intended only for the
person or entity to which it is addressed and may contain information that
is privileged, confidential, or otherwise protected from disclosure.
Distribution or copying of this e-mail, or the information contained herein,
to anyone other than the intended recipient is prohibited.
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
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