Re: Question on versions.....
If I remember correctly it was even present in ITSM 4... Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On May 21, 2009 9:55 AM, Kobus Duminy jgdum...@gmail.com wrote: SHARE:Application_Properties Been around from at least 7.0.x Ta Kobus ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Question on versions.....
SHARE:Application_Properties Been around from at least 7.0.x Ta Kobus ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Question on versions.....
I'd heard that there is one form with 7.1/7.5 that will show the version of the different products - SM, PM, etc. that you have installed. If so, what is the name of the form? Thank you. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Question on versions.....
SHARE:Application_Properties Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.7763 (phone) tony.worthing...@kohls.com www.kohls.com From: copits.rich...@bwc.state.oh.us To: arslist@ARSLIST.ORG Date: 05/20/2009 09:28 AM Subject: Question on versions. Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG ** I?d heard that there is one form with 7.1/7.5 that will show the version of the different products ? SM, PM, etc. that you have installed. If so, what is the name of the form? Thank you. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ** CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. image/jpeg
Re: Question on versions.....
Hi I think you are looking for Application Preferences Regards Enslin From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us Sent: 20 May 2009 04:28 PM To: arslist@ARSLIST.ORG Subject: Question on versions. I'd heard that there is one form with 7.1/7.5 that will show the version of the different products - SM, PM, etc. that you have installed. If so, what is the name of the form? Thank you. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ Connect with South Africas leading Internet Service Provider and discover the magic of the Internet and all its possibilities. Call 08600 32000 or click here(http://www.mweb.co.za/productsservices/) for more. MWEB :-) CONNECT AND YOU CAN. This electronic communication and the attached file(s) are subject to a disclaimer which can be accessed on the following link: Disclaimer - or copy the following URL into your browser - http://www.mweb.co.za/disclaimer. If you are unable to view the disclaimer, please contact ab...@mweb.com for a copy. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Simple Question, about versions
How can I know the version of Remedy products? I mean, there is a command or any form has this information? about Flashboard Email Engine SLA Help Desk Mid-Tier regards, ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Simple Question, about versions
Click on Help -- About. For applications v6 and above, look in the SHR:ApplicationProperties form. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, September 14, 2006 10:30 AM To: arslist@ARSLIST.ORG Subject: Simple Question, about versions How can I know the version of Remedy products? I mean, there is a command or any form has this information? about Flashboard Email Engine SLA Help Desk Mid-Tier regards, ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Simple Question, about versions
Title: RE: Simple Question, about versions ** Rick and ??: The Mid Tier version appears on the login page on my system. If you are in a Unix environment, when you start the processes, you get the versions. I think these are available under the task manager or by reviewing the properties for the individual programs. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick cook Sent: Thursday, September 14, 2006 10:41 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions Click on Help -- About. For applications v6 and above, look in the SHR:ApplicationProperties form. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, September 14, 2006 10:30 AM To: arslist@ARSLIST.ORG Subject: Simple Question, about versions How can I know the version of Remedy products? I mean, there is a command or any form has this information? about Flashboard Email Engine SLA Help Desk Mid-Tier regards, ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Simple Question, about versions
well my case is AIX ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
Re: Simple Question, about versions
Title: RE: Simple Question, about versions ** True on MT - forgot to mention that one. She didn't mention Windows or Unix. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3Sent: Thursday, September 14, 2006 10:45 AMTo: arslist@ARSLIST.ORGSubject: Re: Simple Question, about versions ** Rick and ??: The Mid Tier version appears on the login page on my system. If you are in a Unix environment, when you start the processes, you get the versions. I think these are available under the task manager or by reviewing the properties for the individual programs. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick cook Sent: Thursday, September 14, 2006 10:41 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions Click on Help -- About. For applications v6 and above, look in the SHR:ApplicationProperties form. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, September 14, 2006 10:30 AM To: arslist@ARSLIST.ORG Subject: Simple Question, about versions How can I know the version of Remedy products? I mean, there is a command or any form has this information? about Flashboard Email Engine SLA Help Desk Mid-Tier regards, ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
Re: Simple Question, about versions
Title: RE: Simple Question, about versions ** When you start up the arserver, you should see versions for the ARS server, Email Engine, CMDB Engine and Recon Engine, if they are installed. By accessing the Mid-Tier configuration page, you should see the current version of Mid-Tier and any applied patches. If you have access to the SHARE:Application Properties form, you can look at the version level of the various Information Technology Service Management modules such as Help Desk or SLA. For the older versions, you can open the Form, open Form Properties and look at the Change History. For the newer versions, this information is not correct. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, September 14, 2006 10:48 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions well my case is AIX ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___
Re: Simple Question, about versions
Title: RE: Simple Question, about versions ** Rick: I also looked at the form properties for the various forms. For versions 5.6 and below, this information appears to be in the Change History for the form. For versions 6.0 and up, you have to look at the SHARE:Application_Properties form and look up Name in the Property Name field and then the Proper Name for the process such as Remedy Help Desk for the Help Desk module. James McKenzie L-3 GSI From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick cook Sent: Thursday, September 14, 2006 10:52 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions ** True on MT - forgot to mention that one. She didn't mention Windows or Unix. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thursday, September 14, 2006 10:45 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions ** Rick and ??: The Mid Tier version appears on the login page on my system. If you are in a Unix environment, when you start the processes, you get the versions. I think these are available under the task manager or by reviewing the properties for the individual programs. James McKenzie L-3 GSI -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick cook Sent: Thursday, September 14, 2006 10:41 AM To: arslist@ARSLIST.ORG Subject: Re: Simple Question, about versions Click on Help -- About. For applications v6 and above, look in the SHR:ApplicationProperties form. Rick -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, September 14, 2006 10:30 AM To: arslist@ARSLIST.ORG Subject: Simple Question, about versions How can I know the version of Remedy products? I mean, there is a command or any form has this information? about Flashboard Email Engine SLA Help Desk Mid-Tier regards, ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___
