Re: BMC's Web Based ITIL Training Course vs Others' - *Humor*
I thought BMC switched to the JetBlue airport model - Original Message - From: Rick Cook Date: Thursday, August 23, 2007 1:52 pm Subject: Re: BMC's Web Based ITIL Training Course vs Others' - *Humor* To: arslist@ARSLIST.ORG Yeah, those darn French - they have a different word for EVERYthing... ;-) Rick On 8/23/07, Mayfield, Andy L. wrote: ** Isn't ITIL the French word for cash cow? Or is it Spanish for Take IT hostage? Just curious. Joking Of Course.. Well sorta. *Andy L. Mayfield* *Sr. System Operation Specialist* *Alabama Power Company* *Office: 8-226-1805* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Murtuza B *Sent:* Wednesday, August 22, 2007 11:23 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' HP has also come up with something very close to Airport simulation, called 'Race to results'. It is an F1 race simulator based on ITIL v3.0, whilst the airport thingy is still on v2.0 regards, Murtuza Bookwala -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Ray T. *Sent:* Thursday, August 23, 2007 6:01 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' ** Thanks Rick. I will go with the cheaper course. Thanks to others as well. On 8/22/07, *Rick Cook* wrote: ** It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues. I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, *Ray T.* wrote: ** Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com ? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others' - *Humor*
Isn't ITIL the French word for cash cow? Or is it Spanish for Take IT hostage? Just curious. Joking Of Course.. Well sorta. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 8-226-1805 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B Sent: Wednesday, August 22, 2007 11:23 PM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' HP has also come up with something very close to Airport simulation, called 'Race to results'. It is an F1 race simulator based on ITIL v3.0, whilst the airport thingy is still on v2.0 regards, Murtuza Bookwala From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Thursday, August 23, 2007 6:01 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Thanks Rick. I will go with the cheaper course. Thanks to others as well. On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues. I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, Ray T. [EMAIL PROTECTED] wrote: ** Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com http://itpreneurs.com/ ? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others' - *Humor*
Yeah, those darn French - they have a different word for EVERYthing... ;-) Rick On 8/23/07, Mayfield, Andy L. [EMAIL PROTECTED] wrote: ** Isn't ITIL the French word for cash cow? Or is it Spanish for Take IT hostage? Just curious. Joking Of Course.. Well sorta. *Andy L. Mayfield* *Sr. System Operation Specialist* *Alabama Power Company* *Office: 8-226-1805* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Murtuza B *Sent:* Wednesday, August 22, 2007 11:23 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' HP has also come up with something very close to Airport simulation, called 'Race to results'. It is an F1 race simulator based on ITIL v3.0, whilst the airport thingy is still on v2.0 regards, Murtuza Bookwala -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Ray T. *Sent:* Thursday, August 23, 2007 6:01 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' ** Thanks Rick. I will go with the cheaper course. Thanks to others as well. On 8/22/07, *Rick Cook* [EMAIL PROTECTED] wrote: ** It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues. I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, *Ray T.* [EMAIL PROTECTED] wrote: ** Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com ? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com. http://services.bmc.com/education/register/class_details.cfm?orgin=Customer http://services.bmc.com/education/register/class_details.cfm?orgin=Customer IDc=1cid=90174166.0 IDc=1cid=90174166.0 Going to itsmcampus.com directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?productI d=31 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?product Id=31tabId=0 tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?product Id=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
I took one at a local vendor here in Houston and it was pretty good. It was a 2.5 day course, where the last day had the exam prior to lunch. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 9:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com. http://services.bmc.com/education/register/class_details.cfm?orgin=Custo merIDc=1cid=90174166.0 Going to itsmcampus.com directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?prod uctId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?pro ductId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed a href=http://www.sug.com/disclaimers/default.htm#Mail;here/a. If you cannot access hyperlink, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com http://itsmcampus.com/ . http://services.bmc.com/education/register/class_details.cfm?orgin=Customer http://services.bmc.com/education/register/class_details.cfm?orgin=Customer IDc=1cid=90174166.0 IDc=1cid=90174166.0 Going to itsmcampus.com http://itsmcampus.com/ directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?productI d=31 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?product Id=31tabId=0 tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?product Id=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com http://itpreneurs.com/ 's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com http://itsmcampus.com/ . http://services.bmc.com/education/register/class_details.cfm?orgin=Custo merIDc=1cid=90174166.0 Going to itsmcampus.com http://itsmcampus.com/ directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?prod uctId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?pro ductId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com http://itpreneurs.com/ 's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed a href=http://www.sug.com/disclaimers/default.htm#Mail;here/a. If you cannot access hyperlink, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
Excuse my ignorance, but there's a flight simulator in BMC's ITIL training?! I remember a BMC sales guy mention something about an airport simulation, but never anything about a flight simulator. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com http://itsmcampus.com/ . http://services.bmc.com/education/register/class_details.cfm?orgin=Custo merIDc=1cid=90174166.0 Going to itsmcampus.com http://itsmcampus.com/ directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?prod uctId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?pro ductId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com http://itpreneurs.com/ 's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
Well that is definitely not the way the Gov does it! Everyone learn prior to implementation? That is just no fun! On 8/22/07, Pierson, Shawn [EMAIL PROTECTED] wrote: ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Wednesday, August 22, 2007 10:23 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. *Rick* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Ray T. *Sent:* Wednesday, August 22, 2007 8:04 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. *Rick* -- *From:* Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Ray T. *Sent:* Wednesday, August 22, 2007 7:33 AM *To:* arslist@ARSLIST.ORG *Subject:* BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com. http://services.bmc.com/education/register/class_details.cfm?orgin=CustomerIDc=1cid=90174166.0 Going to itsmcampus.com directly redirects you to campus.itpreneurs.comhttp://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx, where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?productId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?productId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed herehttp://www.sug.com/disclaimers/default.htm#Mail. If you cannot access hyperlink, please e-mail sender. __20060125___This posting was submitted with HTML in it___ -- Patrick Zandi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
Actually, my ITIL training involved a Quake Team Arena simulator instead. :-) Just kidding, but the flight simulator is supposed to be the airport simulation. The airport simulation is basically just a more complex version of that game where you have a line of kids passing a message down the line, where it gets scrambled worse each time. ITIL supposedly helps stop the scrambling of the message. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Excuse my ignorance, but there's a flight simulator in BMC's ITIL training?! I remember a BMC sales guy mention something about an airport simulation, but never anything about a flight simulator. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com http://itsmcampus.com/ . http://services.bmc.com/education/register/class_details.cfm?orgin=Custo merIDc=1cid=90174166.0 Going to itsmcampus.com http://itsmcampus.com/ directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?prod uctId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?pro ductId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com http://itpreneurs.com/ 's? The price difference is huge. Is BMC offering other's course at an almost 100% markup? TIA. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ Private and confidential as detailed here http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access hyperlink, please e-mail sender. __20060125___This posting was submitted with HTML in it___
Re: BMC's Web Based ITIL Training Course vs Others'
Awesome! Please tell me more about the simulation. I asked the BMC sales guy, but he refused to give me any real details. He just kept saying, It's great...it's great. You've GOT to do it. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Actually, my ITIL training involved a Quake Team Arena simulator instead. :-) Just kidding, but the flight simulator is supposed to be the airport simulation. The airport simulation is basically just a more complex version of that game where you have a line of kids passing a message down the line, where it gets scrambled worse each time. ITIL supposedly helps stop the scrambling of the message. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Excuse my ignorance, but there's a flight simulator in BMC's ITIL training?! I remember a BMC sales guy mention something about an airport simulation, but never anything about a flight simulator. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC offers Web Based ITIL Foundation course for US $499, with 16 hours of course material, no exam. It appears that the course is hosted at itsmcampus.com http://itsmcampus.com/ . http://services.bmc.com/education/register/class_details.cfm?orgin=Custo merIDc=1cid=90174166.0 Going to itsmcampus.com http://itsmcampus.com/ directly redirects you to campus.itpreneurs.com http://campus.itpreneurs.com/itpreneurs/catalog/catalog_cart.aspx , where a course with similar name and 16 hours of instructions, PLUS 1 hour for certification exam is available for $299. http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?prod uctId=31tabId=0 http://campus.itpreneurs.com/itpreneurs/catalog/catalog_detail.aspx?pro ductId=31tabId=0 Is BMC's 16 hour course material the same as itpreneurs.com http://itpreneurs.com/ 's? The price difference is huge. Is BMC offering other's
Re: BMC's Web Based ITIL Training Course vs Others'
Pat, come on. What's wrong with you? You know managers don't need training! They know everything! -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Wednesday, August 22, 2007 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Well that is definitely not the way the Gov does it! Everyone learn prior to implementation? That is just no fun! On 8/22/07, Pierson, Shawn [EMAIL PROTECTED] wrote: ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG mailto:arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
When I went, we had a projector that had a picture of an airport at the front of the room with identifiers of some sort on locations of the airport. Then there were a few groups of people that were divided up. They used less specific terms, but they set up the first group to function as the call center, the second was level two, there was engineering, and I think management that just served to communicate between the groups. We each had different names for things, so the call center had to pass their information off to another group, who translated it, then the final group had to translate it again before giving the person running the demo a code to take away the alert on the airport map at the front of the room. It was interesting, but I wouldn't want to pay for it. BMC regularly offers free airport simulations for my company. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:58 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Awesome! Please tell me more about the simulation. I asked the BMC sales guy, but he refused to give me any real details. He just kept saying, It's great...it's great. You've GOT to do it. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Actually, my ITIL training involved a Quake Team Arena simulator instead. :-) Just kidding, but the flight simulator is supposed to be the airport simulation. The airport simulation is basically just a more complex version of that game where you have a line of kids passing a message down the line, where it gets scrambled worse each time. ITIL supposedly helps stop the scrambling of the message. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Excuse my ignorance, but there's a flight simulator in BMC's ITIL training?! I remember a BMC sales guy mention something about an airport simulation, but never anything about a flight simulator. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big help, as did the rest of the class, in making ITIL more tangible. It did include a proctored (required for cert) exam at the end. Rick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 7:33 AM To: arslist@ARSLIST.ORG Subject: BMC's Web Based ITIL Training Course vs Others' ** Listers, I am trying to figure out the best place to take web based ITIL Foundation course. BMC's seems to be a terrible deal. BMC
Re: BMC's Web Based ITIL Training Course vs Others'
The way this is described--and this is the impression I got from the sales guy--is that this is more a sales presentation or a see how this process/system can help you type presentation than a bona fide training presentation. And I think you're right--I believe this was given to a lot of the government bosses free of charge by the BMC sales folks. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 11:05 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' When I went, we had a projector that had a picture of an airport at the front of the room with identifiers of some sort on locations of the airport. Then there were a few groups of people that were divided up. They used less specific terms, but they set up the first group to function as the call center, the second was level two, there was engineering, and I think management that just served to communicate between the groups. We each had different names for things, so the call center had to pass their information off to another group, who translated it, then the final group had to translate it again before giving the person running the demo a code to take away the alert on the airport map at the front of the room. It was interesting, but I wouldn't want to pay for it. BMC regularly offers free airport simulations for my company. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:58 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Awesome! Please tell me more about the simulation. I asked the BMC sales guy, but he refused to give me any real details. He just kept saying, It's great...it's great. You've GOT to do it. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Actually, my ITIL training involved a Quake Team Arena simulator instead. :-) Just kidding, but the flight simulator is supposed to be the airport simulation. The airport simulation is basically just a more complex version of that game where you have a line of kids passing a message down the line, where it gets scrambled worse each time. ITIL supposedly helps stop the scrambling of the message. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, August 22, 2007 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' Excuse my ignorance, but there's a flight simulator in BMC's ITIL training?! I remember a BMC sales guy mention something about an airport simulation, but never anything about a flight simulator. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn Sent: Wednesday, August 22, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** I don't know if this is done for everyone, but our BMC sales rep arranged for the I.T. management of my company to get the flight simulation portion free. It doesn't hurt that we're up the street from BMC's headquarters, but they might be able to arrange something like that. ITIL doesn't work if only the Remedy folks are on board. You basically need everyone in I.T. to get certified before it starts to become useful. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, August 22, 2007 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Ah - quite right - the Flight Sim is definitely a classroom situation. I highly recommend it, though, for those who can bring an ITIL instructor on site. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ray T. Sent: Wednesday, August 22, 2007 8:04 AM To: arslist@ARSLIST.ORG Subject: Re: BMC's Web Based ITIL Training Course vs Others' ** Rick, you are probably talking about on-site course. My best guess is the BMC's WBT doesn't have the BMC Flight Simulator. Can anybody confirm? On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** I took BMC's a year or so ago - if you get the one with the BMC Flight Simulator in it, I found that to be a big
Re: BMC's Web Based ITIL Training Course vs Others'
Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues. I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, Ray T. [EMAIL PROTECTED] wrote: ** Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
Re: BMC's Web Based ITIL Training Course vs Others'
Thanks Rick. I will go with the cheaper course. Thanks to others as well. On 8/22/07, Rick Cook [EMAIL PROTECTED] wrote: ** It is a classroom exercise, and involves a program written by (or at least FOR) BMC to simulate outages of various kinds at a typical airport. Airports are used because most people have been in one, and can visualize fairly easily the types of issues that could befall one, and the effects of those issues. I don't know that it's worth much $$$ if you already understand ITIL, but it's a great way to demonstrate to a team of people from the same company (including some managers) how they need to work together to accomplish the ITIL directive. Rick On 8/22/07, Ray T. [EMAIL PROTECTED] wrote: ** Interesting discussion guys. I still have two questions: (1) Is the content of BMC's ITIL foundation (WBT) course any different from the one offered by itpreneurs.com ? Second one is less than half the price! For reasons I mentioned in original post, I believe the contents are the same. Can anybody confirm? (2) The airport simulation done in BMC's on-site course--is it beneficial enough for me to spend US $1000 extra (perhaps $1400 extra) to attend BMC's on-site course instead? (3) Some of you said the airport simulation was given away free. If I pull some strings, is it something someone can hand over to me (paper form? file?), or are we talking actual exercize to be done in a room with plenty of folks participating? I am familiar with ITIL. Got the basic cert done in 2000. Was called ITIL Essentials at that time. Used it sporadically. I just need to brush up, fill some gaps and get that piece of paper that says I am ITIL wise. TIA. PS: Somebody should study the way on-line group conversations work, how they evolve and morph. It's like making copies of copies of copies of copies of. On second thought, off-line isn't always that different. __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are
