Re: Password for Demo Account ? Reset.
There use to be a startup string that would reset the Demo account. That is something toggle you could put at that start of the arserver. Its been a long time and in my old age I have forgotten it. Maybe some one has that string. Howard On Mon, Oct 26, 2009 at 11:19 AM, Raj ravi6...@gmail.com wrote: Hello All, By default I know there is no password for Demo, since lot of people in our team has started logging in using Demo. I tried changing it by going into user form. Now, unable to login through Demo / and the new password created in the user form. Is there a way to reset the password for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Password for Demo Account ? Reset.
Not comfortable posting the EXACT string to the list. But the external utility used for this purpose is ARCACHE.EXE. Instructions for ARCACHE.EXE usage can be found in the ARSystem Configuring document. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Monday, October 26, 2009 11:31 AM To: arslist@ARSLIST.ORG Subject: Re: Password for Demo Account ? Reset. ** There use to be a startup string that would reset the Demo account. That is something toggle you could put at that start of the arserver. Its been a long time and in my old age I have forgotten it. Maybe some one has that string. Howard On Mon, Oct 26, 2009 at 11:19 AM, Raj ravi6...@gmail.com wrote: Hello All, By default I know there is no password for Demo, since lot of people in our team has started logging in using Demo. I tried changing it by going into user form. Now, unable to login through Demo / and the new password created in the user form. Is there a way to reset the password for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:sponsor%3armisoluti...@verizon.net ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Password for Demo Account ? Reset.
Howard, If you would like the exact string, I believe I have posted it to the list a couple of times in the past...you should be able to find it fairly easily via google _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Arbot Drone Sent: Monday, October 26, 2009 11:06 AM To: arslist@ARSLIST.ORG Subject: Re: Password for Demo Account ? Reset. ** Not comfortable posting the EXACT string to the list. But the external utility used for this purpose is ARCACHE.EXE. Instructions for ARCACHE.EXE usage can be found in the ARSystem Configuring document. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Monday, October 26, 2009 11:31 AM To: arslist@ARSLIST.ORG Subject: Re: Password for Demo Account ? Reset. ** There use to be a startup string that would reset the Demo account. That is something toggle you could put at that start of the arserver. Its been a long time and in my old age I have forgotten it. Maybe some one has that string. Howard On Mon, Oct 26, 2009 at 11:19 AM, Raj ravi6...@gmail.com wrote: Hello All, By default I know there is no password for Demo, since lot of people in our team has started logging in using Demo. I tried changing it by going into user form. Now, unable to login through Demo / and the new password created in the user form. Is there a way to reset the password for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org http://www.arslist.org/ Platinum Sponsor:rmisoluti...@verizon.net mailto:sponsor%3armisoluti...@verizon.net ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Password for Demo Account ? Reset.
You could also do this at DB level by resetting the password in the view user_x and the cache table user_cache. update user_x set password = null where login_name = 'Demo'; update user_cache set password = null where username = 'Demo'; commit; user_x is a view of the User table as you see in your User tool, and user_cache is the user cache table, where the system actually reads the password from while authenticating. Having reset the password value in both these tables, you would be good to go.. Make sure that you do not have multiple entries for Demo in the user_cache table.. It had happened on one of my customers system, we have no idea what caused that.. that did give us authentication problems too - only that it would authenticate Demo with either of the two passwords on both those records.. If you see multiple records in the user_cache table for the username Demo, delete all except one of those records.. Be cautious of not deleting records belonging to other users or you will cause other problems.. Joe From: Howard Richter hbr4...@gmail.com To: arslist@ARSLIST.ORG Sent: Mon, October 26, 2009 11:31:23 AM Subject: Re: Password for Demo Account ? Reset. ** There use to be a startup string that would reset the Demo account. That is something toggle you could put at that start of the arserver. Its been a long time and in my old age I have forgotten it. Maybe some one has that string. Howard On Mon, Oct 26, 2009 at 11:19 AM, Raj ravi6...@gmail.com wrote: Hello All, By default I know there is no password for Demo, since lot of people in our team has started logging in using Demo. I tried changing it by going into user form. Now, unable to login through Demo / and the new password created in the user form. Is there a way to reset the password for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Password for Demo Account ? Reset.
Hi Joe, Thank you for the reply. Can I ask you one more questions, sorry but this issue has been bugging for a while. Still unable to resolve this database restoration issue. Is there a way to rest the DB password.Tried through DB tab in server settings but failed giving sql error. also when tried to restore the Database from one server to other server got a sql error ARERR 552 ( Login failure). Here's the post. - Where to make changes for DOMAIN change ? http://groups.google.com/group/arslist/browse_thread/thread/99e11928969eb6eb/25e4d7c1cea6fd04?hl=enlnk=gstq=domain+change#25e4d7c1cea6fd04 Please advise, Thanks, Raj On Oct 26, 10:52 am, Joe DeSouza joe_rem...@yahoo.com wrote: You could also do this at DB level by resetting the password in the view user_x and the cache table user_cache. update user_x set password = null where login_name = 'Demo'; update user_cache set password = null where username = 'Demo'; commit; user_x is a view of the User table as you see in your User tool, and user_cache is the user cache table, where the system actually reads the password from while authenticating. Having reset the password value in both these tables, you would be good to go.. Make sure that you do not have multiple entries for Demo in the user_cache table.. It had happened on one of my customers system, we have no idea what caused that.. that did give us authentication problems too - only that it would authenticate Demo with either of the two passwords on both those records.. If you see multiple records in the user_cache table for the username Demo, delete all except one of those records.. Be cautious of not deleting records belonging to other users or you will cause other problems.. Joe From: Howard Richter hbr4...@gmail.com To: arsl...@arslist.org Sent: Mon, October 26, 2009 11:31:23 AM Subject: Re: Password for Demo Account ? Reset. ** There use to be a startup string that would reset the Demo account. That is something toggle you could put at that start of the arserver. Its been a long time and in my old age I have forgotten it. Maybe some one has that string. Howard On Mon, Oct 26, 2009 at 11:19 AM, Raj ravi6...@gmail.com wrote: Hello All, By default I know there is no password for Demo, since lot of people in our team has started logging in using Demo. I tried changing it by going into user form. Now, unable to login through Demo / and the new password created in the user form. Is there a way to reset the password for Demo.Tried logging in through other accounts AppAdmin , etc but can't view user form through those accounts . Please advise, Raj ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile =http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Password for Demo Account ? Reset.
Raj, First of all, whats your DB? Oracle? MS-SQL? Can't really comment on why your restoration may not be working cause different databases have different types of restoration tools, that work slightly differently from each other.. Can you log into the database using the ARAdmin username and its password using the database client and perform any transactions at all against any of the Remedy tables or views? Do a simple select or update to a non critical data form or record to confirm this. If you reset the DB password from the DB client, you could set the DB-Password configuration line in the AR Configuration file in clear text and restart the ARS, the ARS will recognize that.. you can then reset this password using the Remedy configuration utility and the utility will encrypt the new password.. Check with your DBA on how often you can change your DB passwords though in case they have any such policies or you may get stuck with a clear text password in your config line for some time until you are allowed to change the password again.. Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Raj Sent: Monday, October 26, 2009 2:14 PM To: arslist@ARSLIST.ORG Subject: Re: Password for Demo Account ? Reset. Hi Joe, Thank you for the reply. Can I ask you one more questions, sorry but this issue has been bugging for a while. Still unable to resolve this database restoration issue. Is there a way to rest the DB password.Tried through DB tab in server settings but failed giving sql error. also when tried to restore the Database from one server to other server got a sql error ARERR 552 ( Login failure). Here's the post. - Where to make changes for DOMAIN change ? http://groups.google.com/group/arslist/browse_thread/thread/99e11928969eb6eb/25e4d7c1cea6fd04?hl=enlnk=gstq=domain+change#25e4d7c1cea6fd04 Please advise, Thanks, Raj ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
