Re: What is Definitive Software Library (DSL)? and Updates downloadable
Yup, if you want to stick with the out-of-the-box DSL, Chris is right - you'll be stuck with the Software -> Application -> Third Party -> Product Name categories - my question is - what good does this do for reporting purposes? If almost everything sits in that one CTI (I think there is one for OS, and one other one for DB/s, but I forget...), it is no good to us. The point of my post is to mention that we've put in an RFE that would enable people to modify the CTI's as they need to, and not have it "written over" by subsequent DSL updates. Don't know how the RFE process works at BMC, but I would think the more the merrier in terms of requesting a change... Regards, Cindy ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
Sorry for the multiple posts, but another thing you may want to consider, is that when you install the BMC supplied DSL it also creates over 2,300 sites in you site table and almost as many companies of type 'Manufacturer' making your foundation data baloon. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
A warning that I have posted before: When you install a DSL update/patch, it will overwrite the data in CFG_GeographyCountry, at least it did with DSL7DataPatch1518_v109_05_0_1.zip Out of the box, many countries, especially in the Middle East are disabled in ITSM 7. I had enabled all the countries supported by our company and disabled some others where we don't have a presence. The I created almost 700 sites. After installing the DSL patch, the country status was reset to the out of the box values. if you open the file cdf_data.xml in the Data directory, you will see the following: - 9 data data . 2 1 - - PDL_ESIDsuites109_05_0_1_cfg.arx PDL_ESIDsuiteapps109_05_0_1_cfg.arx PDL_ESIDapps109_05_0_1_cfg.arx PDL_ESIDfiles109_05_0_1_cfg.arx PDL_ESIDappfiles109_05_0_1_cfg.arx PDL_ESIDmanufacturer109_05_0_1_cfg.arx PDL_ESIDversioninfo109_05_0_1_cfg.arx CFG_GeographyCountry109_05_0_1_cfg.arx As you can see, all of the files except CFG_GeographyCountry109_05_0_1_cfg.arx perform an update, while the Geography Country data is replaced. I have opened a defect report with BMC - SW00255507 Rgds, Chris Rom Schlumberger ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
I agree with you. It seems that with ITSM 7 and the DSL, BMC has created a hybrid 'Product Dictionary' and DSL. The DSL should only contain the software that is actually used in the enterprise while the 'Product Dictionary' is a list of normalized values that can be used by discovery tools. From what I have heard this list originates from Marimba, now BMC® Configuration Management. The problem I have with it, is that when you load the BMC DSL, it basically creates a bunch of Product Category entries for you and they are all Software -> Application -> Third Party -> Product Name If you wanted to create your own Product Category entries for software, you have to either modify what you installed from the DSL and then never upgrade again, since it every upgrade will overwrite your changes, or you live with BMC's 'generic' Product Category entries for Tier 1, 2 and 3. Rgds, Chris ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
My point was more towards what should be provided by BMC rather than what a specific company should store. As with all things Remedy, supply the generalized then through workflow/configuration choose what you need within it. In the end you want to identify software coming in through disparate discovery systems, along with possible manual entry subject to error and subsequently enforce corporate standards. I would rather have an overly large list of possible software for the identification phase. I'll let ITIL gurus, I only have the green pin, argue the finer points of process detail. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: December 21, 2006 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: What is Definitive Software Library (DSL)? and Updates downloadable Actually, I think it is very much not intended to be "all software known to mankind". Rather, from just a few quick pokes around google there are abundant statements like the following: " The practice of effective Software Control & Distribution involves the creation of a Definitive Software Library (DSL), into which the master copies of all software is stored and from here its control and release is managed. The DSL consists of a physical store and a logical store. The physical store is where the master copies of all software media are stored. This tends to be software that has been provided from an external source. The logical store is the index of all software and releases, versions, etc. highlighting where the physical media can be located. The logical store may also be used for the storage of software developed within the organization. SC&D procedures include the management of the software Configuration Items and their distribution and implementation into a production environment. This will involve the definition of a release programme suitable for the organization, the definition of how version control will be implemented, and the procedures surrounding how software will be built, released and audited. " So it sounds like the DSL is not just a list of software titles, but it is also the actual "approved" software for use at Company "X". So unless BMC is providing "all software known to mankind" in the download, it really does not sound like it is appropriate for all of the logical (list) of "all software known to mankind" to end up as CI's for every CMDB out there. (So there has to be some filtering specifically for each implemented CMDB.) In fact it almost sounds like the first step is really the business deciding that it will use "software X" and then trying to find if it exists in anyone DSL. If so, then add it to their CMDB in like fashion. If not, then invent a new CI and contribute it back to the "greater DSL in the sky". Or is this topic just one of those ITIL classes that I have not yet been too? Anyone know if BMC has asked/told Malcom Fry about the ARSList? (If anyone has his email address... let's see if we can get him to subscribe for such ITIL questions. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
You got it. ITIL is the driving force to set the parameters of the DSL. -Original Message- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 21 Dec 2006 9:40 AM Subject: Re: What is Definitive Software Library (DSL)? and Updates downloadable Actually, I think it is very much not intended to be "all software known to mankind". Rather, from just a few quick pokes around google there are abundant statements like the following: " The practice of effective Software Control & Distribution involves the creation of a Definitive Software Library (DSL), into which the master copies of all software is stored and from here its control and release is managed. The DSL consists of a physical store and a logical store. The physical store is where the master copies of all software media are stored. This tends to be software that has been provided from an external source. The logical store is the index of all software and releases, versions, etc. highlighting where the physical media can be located. The logical store may also be used for the storage of software developed within the organization. SC&D procedures include the management of the software Configuration Items and their distribution and implementation into a production environment. This will involve the definition of a release programme suitable for the organization, the definition of how version control will be implemented, and the procedures surrounding how software will be built, released and audited. " So it sounds like the DSL is not just a list of software titles, but it is also the actual "approved" software for use at Company "X". So unless BMC is providing "all software known to mankind" in the download, it really does not sound like it is appropriate for all of the logical (list) of "all software known to mankind" to end up as CI's for every CMDB out there. (So there has to be some filtering specifically for each implemented CMDB.) In fact it almost sounds like the first step is really the business deciding that it will use "software X" and then trying to find if it exists in anyone DSL. If so, then add it to their CMDB in like fashion. If not, then invent a new CI and contribute it back to the "greater DSL in the sky". Or is this topic just one of those ITIL classes that I have not yet been too? Anyone know if BMC has asked/told Malcom Fry about the ARSList? (If anyone has his email address... let's see if we can get him to subscribe for such ITIL questions. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 12/21/06, Daniel Bloom <[EMAIL PROTECTED]> wrote: > If you start filtering out software > it is no longer definitive. > > Games software would exist for competitive analysis > in games producing companies, so yes, for say 99.999% of > sites it may be of no importance, but there it is. > > Almost all software is arguable one way or another for a specific site. > > Given the size of the DSL, having the differences > downloadable and performing an appropriate update to the table > might be preferable to a full download, sort of like best practice > for discovery? > > Daniel > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain > Sent: December 21, 2006 8:44 AM > To: arslist@ARSLIST.ORG > Subject: Re: What is Definitive Software Library (DSL)? > > The problem we saw with the DSL is that it is full of software that you will > > never use in a professional environment. A filter to take out the rubbish > (such as games software) would be a good thing. > > Roger Justice writes: > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
Actually, I think it is very much not intended to be "all software known to mankind". Rather, from just a few quick pokes around google there are abundant statements like the following: " The practice of effective Software Control & Distribution involves the creation of a Definitive Software Library (DSL), into which the master copies of all software is stored and from here its control and release is managed. The DSL consists of a physical store and a logical store. The physical store is where the master copies of all software media are stored. This tends to be software that has been provided from an external source. The logical store is the index of all software and releases, versions, etc. highlighting where the physical media can be located. The logical store may also be used for the storage of software developed within the organization. SC&D procedures include the management of the software Configuration Items and their distribution and implementation into a production environment. This will involve the definition of a release programme suitable for the organization, the definition of how version control will be implemented, and the procedures surrounding how software will be built, released and audited. " So it sounds like the DSL is not just a list of software titles, but it is also the actual "approved" software for use at Company "X". So unless BMC is providing "all software known to mankind" in the download, it really does not sound like it is appropriate for all of the logical (list) of "all software known to mankind" to end up as CI's for every CMDB out there. (So there has to be some filtering specifically for each implemented CMDB.) In fact it almost sounds like the first step is really the business deciding that it will use "software X" and then trying to find if it exists in anyone DSL. If so, then add it to their CMDB in like fashion. If not, then invent a new CI and contribute it back to the "greater DSL in the sky". Or is this topic just one of those ITIL classes that I have not yet been too? Anyone know if BMC has asked/told Malcom Fry about the ARSList? (If anyone has his email address... let's see if we can get him to subscribe for such ITIL questions. :) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap Pick two. On 12/21/06, Daniel Bloom <[EMAIL PROTECTED]> wrote: If you start filtering out software it is no longer definitive. Games software would exist for competitive analysis in games producing companies, so yes, for say 99.999% of sites it may be of no importance, but there it is. Almost all software is arguable one way or another for a specific site. Given the size of the DSL, having the differences downloadable and performing an appropriate update to the table might be preferable to a full download, sort of like best practice for discovery? Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain Sent: December 21, 2006 8:44 AM To: arslist@ARSLIST.ORG Subject: Re: What is Definitive Software Library (DSL)? The problem we saw with the DSL is that it is full of software that you will never use in a professional environment. A filter to take out the rubbish (such as games software) would be a good thing. Roger Justice writes: ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: What is Definitive Software Library (DSL)? and Updates downloadable
If you start filtering out software it is no longer definitive. Games software would exist for competitive analysis in games producing companies, so yes, for say 99.999% of sites it may be of no importance, but there it is. Almost all software is arguable one way or another for a specific site. Given the size of the DSL, having the differences downloadable and performing an appropriate update to the table might be preferable to a full download, sort of like best practice for discovery? Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Peter Romain Sent: December 21, 2006 8:44 AM To: arslist@ARSLIST.ORG Subject: Re: What is Definitive Software Library (DSL)? The problem we saw with the DSL is that it is full of software that you will never use in a professional environment. A filter to take out the rubbish (such as games software) would be a good thing. Roger Justice writes: ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
