[asterisk-users] terrible MeetMe sound with 1.6.2.9

2011-02-08 Thread Louis-David Mitterrand
Hi,

Using MeetMee(1234,M) on asterisk 1.6.2.9 (debian/testing) we have
terrible sound: the MOH is unrecognizable and speakers can't be
understood; it sounds ghostly. However the prompts (your are the only
one in this conference, etc.) sound fine.

Our server has a Digium T410P card with two E1 lines going in and the
wct4xxp dahdi module.

Any idea?

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Re: [asterisk-users] terrible MeetMe sound with 1.6.2.9

2011-02-08 Thread Louis-David Mitterrand
On Tue, Feb 08, 2011 at 10:59:47AM -0600, Danny Nicholas wrote:
 Any idea?
 
 I use mpg123 to play my MOH so I can control the volume (my users complain
 that standard MOH is a bit loud).

Forgot to add that our MOH sounds fine when listened to (on the same
extension as MeetMe) with MusicOnHold(default). So it's not a MOH
problem as speakers in the MeetMe conference are affected too.

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Re: [asterisk-users] terrible MeetMe sound with 1.6.2.9

2011-02-08 Thread Louis-David Mitterrand
On Tue, Feb 08, 2011 at 11:09:19AM -0600, Warren Selby wrote:
 On Tue, Feb 8, 2011 at 11:04 AM, Louis-David Mitterrand 
 vindex+lists-asterisk-us...@apartia.org wrote:
 
  Forgot to add that our MOH sounds fine when listened to (on the same
  extension as MeetMe) with MusicOnHold(default). So it's not a MOH
  problem as speakers in the MeetMe conference are affected too.
 
 Do you have DAHDI installed and running?  

Yes, all our calls come through a dahdi device. The calls sound fine.
Only MeetMe is affected it seems.

 Show us the output of dahdi_test from the command line.

Opened pseudo dahdi interface, measuring accuracy...
99.999% 99.998% 99.995% 99.995% 99.999% 99.992% 99.998% 100.000% 
100.000% 99.996% ^C
--- Results after 10 passes ---
Best: 100.000 -- Worst: 99.992 -- Average: 99.997198, Difference: 99.998508

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[asterisk-users] queue with strategy=linear

2010-02-08 Thread Louis-David Mitterrand
Hi,

Using asterisk 1.6.2.0 I have a queue definition with strategy=linear.
How do I jump to the next dialplan item after having tried
(unsuccessfully) all queue members?

If I use Queue(test,n) then only the first member is contacted. And if I
omit the n option then all members are retried indefinitely.

Thanks,

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[asterisk-users] best channel driver for 1.4.x and beronet/junghanns 4BRI?

2009-11-23 Thread Louis-David Mitterrand
Hi,

What is the best channel driver to use asterisk 1.4.x with a 4BRI isdn
card from Beronet or Junghanns (same hardware, different pcid)?

Are these cards now supported by plain (non-patched) dahdi/zaptel
modules?

Thanks,

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[asterisk-users] after 1.4.26 upgrade: ast_carefulwrite: write() returned error: Broken pipe

2009-07-26 Thread Louis-David Mitterrand
Hi,

After upgrading a debian/lenny server to 1.4.26 I get this error:

  == Manager 'munin' logged off from 127.0.0.1
  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'munin' logged on from 127.0.0.1
[Jul 26 17:45:12] ERROR[12354]: utils.c:966 ast_carefulwrite: write() 
returned error: Broken pipe

repeated each time munin logs in.

Should I be concerned?

Thanks,

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Re: [asterisk-users] how to match no callerid in 1.6 ?

2009-07-25 Thread Louis-David Mitterrand
On Fri, Jul 24, 2009 at 11:14:47AM +0200, Philipp Kempgen wrote:
 Louis-David Mitterrand schrieb:
  On Fri, Jul 24, 2009 at 10:37:38AM +0200, Michiel van Baak wrote:
  On 10:17, Fri 24 Jul 09, Louis-David Mitterrand wrote:
   
   This used to work fine in 1.4:
   
exten = 2131/,1,NoOp(reject3: ${CALLERID(num)})
exten = 2131/,n,Playback(no_unknow_callerid_here)
exten = 2131/,n,Hangup
   
   And now, after upgrading to 1.6.1.x it matches every callerid.
 
  Why remove the elegant and minimal exten/emtpy
  notation
 
 Not that need the exten/callerid syntax for anything but I'd say
 this is a bug and a regression.
 The syntax is exten[/callerid] so the / clearly says that there
 is a second argument even if that happens to be an empty string.

Dear asterisk devs: should I file a bug report? (exten/,prio
matching all callerid's)

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[asterisk-users] how to remove MWI from a Polycom phone

2009-07-25 Thread Louis-David Mitterrand
Hi,

I'd like to disable MWI on certain lines of my IP650 Polycom phone. So I
removed the mailbox= parameter from that line's peer section in
sip.conf. Yet the envelope still appears in front of that line and the
phone MWI keeps blinking.

Where should I look to completely disable MWI on a certain line?

Thanks,

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[asterisk-users] how to match no callerid in 1.6 ?

2009-07-24 Thread Louis-David Mitterrand
Hi,

This used to work fine in 1.4:

exten = 2131/,1,NoOp(reject3: ${CALLERID(num)})
exten = 2131/,n,Playback(no_unknow_callerid_here)
exten = 2131/,n,Hangup

And now, after upgrading to 1.6.1.x it matches every callerid.

Did something change?

Thanks,

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Re: [asterisk-users] how to match no callerid in 1.6 ?

2009-07-24 Thread Louis-David Mitterrand
On Fri, Jul 24, 2009 at 10:37:38AM +0200, Michiel van Baak wrote:
 On 10:17, Fri 24 Jul 09, Louis-David Mitterrand wrote:
  
  This used to work fine in 1.4:
  
  exten = 2131/,1,NoOp(reject3: ${CALLERID(num)})
  exten = 2131/,n,Playback(no_unknow_callerid_here)
  exten = 2131/,n,Hangup
  
  And now, after upgrading to 1.6.1.x it matches every callerid.
  
  Did something change?
 
 Yes, it's now working as it supposed to work.
 Use something like this:
 
 exten = 2131,1,GotoIf($[${CALERID(num) = ]?nocallerid,1)
 exten = 2131,n,Dia(SIP/Something); or whatever you want to do
 
 exten = nocallerid,1,Playback(no_unknown_callerid_here)
 exten = nocallerid,n,Hangup()

Thanks for clearing that up.

But this sucks. Why remove the elegant and minimal exten/emtpy
notation in favor of an unwieldy GotoIf?

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[asterisk-users] agent login status visual clue on Polycom?

2009-06-19 Thread Louis-David Mitterrand
Hi,

Is there a way on Polycom phones to show an agent whether he is logged
in or not?

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Re: [asterisk-users] gap between Playback and Queue

2009-06-18 Thread Louis-David Mitterrand
On Wed, Jun 17, 2009 at 01:08:33PM -0500, Danny Nicholas wrote:
 If this is a recorded sound, you might want to truncate it with lame or
 audacity.  It is quite common in my shop as we record using the phones.

Thanks for this suggestion.

The problem was indeed a silence at the beginning of my musiconhold
tracks. Audacity did a fine job and fixed my problem.

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[asterisk-users] gap between Playback and Queue

2009-06-17 Thread Louis-David Mitterrand
Hi,

I have a 2/3 second gap between the end of a welcome message played with
Playback and the start of the Queue music. Here is the dialplan:

exten = ${EXTEN},1,NoOp($EXTEN)
exten = ${EXTEN},n,SIPAddHeader(Alert-Info: Ring_CCC)
exten = ${EXTEN},n,Set(CALLERID(name)=${MYCID})
exten = ${EXTEN},n,Answer()
exten = ${EXTEN},n,Wait,1
exten = ${EXTEN},n,Playback(/usr/local/share/asterisk/sounds/welcome)
;;  slight gap (silence) here -
exten = ${EXTEN},n,Queue(ccc|t|||${QUEUEWAITTIME})

The welcome sound does end correctly after the last word.

Any idea?

Thanks,

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[asterisk-users] optimising asterisk sounds for g722

2009-06-10 Thread Louis-David Mitterrand
Hi,

After upgrading to 1.6.x and hdvoice (g722) polycome phones I am
wondering how to optimize asterisk sounds and music on hold to take
advantage of that codec. I often listen to a special music extension on
my headset:

/usr/bin/wget -q -O - http://music.example.com | /usr/bin/madplay -Q -z -o 
raw:- --mono -R 8000 -

I tried doubling the frequency to 16000 but this slows down the music.
What should I do to get better music quality while retaining backwards
compatibility to g711?

Thanks,

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[asterisk-users] hfcpci with 1.6 ?

2009-06-09 Thread Louis-David Mitterrand
Hi,

Can I use a simple HFC PCI (Cologne chip) card with asterisk 1.6.x ?
What drivers are available?

Thanks,

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Re: [asterisk-users] hfcpci with 1.6 ?

2009-06-09 Thread Louis-David Mitterrand
On Tue, Jun 09, 2009 at 02:45:26PM +0200, Klaus Darilion wrote:
 
 
 Louis-David Mitterrand schrieb:
  Hi,
  
  Can I use a simple HFC PCI (Cologne chip) card with asterisk 1.6.x ?
  What drivers are available?
 
 Digium's BRI cards are also based on Cologne Chip - thus you could try 
 Digiums BRI drivers.
 http://lists.digium.com/pipermail/asterisk-users/2008-April/208806.html

You mean the vzaphfc module included in dahdi ?

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Re: [asterisk-users] hfcpci with 1.6 ?

2009-06-09 Thread Louis-David Mitterrand
On Tue, Jun 09, 2009 at 04:04:29PM +0300, Tzafrir Cohen wrote:
 On Tue, Jun 09, 2009 at 02:45:26PM +0200, Klaus Darilion wrote:
  
  
  Louis-David Mitterrand schrieb:
   Hi,
   
   Can I use a   simple HFC PCI (Cologne chip) card with asterisk 1.6.x ?
   What drivers are available?
 
 mISDN 1.1? mISDN2 (chan_lcr)? chan_dahdi?

I tried chan_lcr and it works fine.

Just one small problem: callerid's arrive without the 'national' prefix
(0). How can I fix that?

  
  Digium's BRI cards are also based on Cologne Chip - thus you could try 
  Digiums BRI drivers.
  http://lists.digium.com/pipermail/asterisk-users/2008-April/208806.html
 
 The Digium driver is for a slightly different chip: HFC-4S. mISDN (the
 various versions) include drivers for it. zaphfc should work with
 Zaptel. zaphfc has been ported to DAHDI and is reported to crash
 Asterisk successfully (http://bugs.debian.org/532345 ).

Does the digium driver also work for Beronet's (or Junghanns) 4BRI
and 8BRI cards?

Thanks,

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[asterisk-users] advice on OrderlyStats (or other cc software)

2009-05-04 Thread Louis-David Mitterrand
Hi,

Is anyone here using OrderlyStats with asterisk in a call center
setting? If so what what is your experience with it? Is that software
really free for asterisk users?

Or is there a better option out there?

Thanks,

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Re: [asterisk-users] advice on OrderlyStats (or other cc software)

2009-05-04 Thread Louis-David Mitterrand
On Mon, May 04, 2009 at 10:04:53PM +1000, Rob Hillis wrote:
 Louis-David Mitterrand wrote:
  Hi,
 
  Is anyone here using OrderlyStats with asterisk in a call center
  setting? If so what what is your experience with it? Is that software
  really free for asterisk users?
 
  Or is there a better option out there?
 
 The short answer is OrderlyStats isn't really free for Asterisk.
 
 The long answer is that OrderlyStats is free for Asterisk systems with
 two or less agents.  That's really only applicable for the tiniest of
 call centres.
 
 I haven't used OrderlyStats, so I can't speak for the relative merits of
 it.  However, I have used QueueMetrics (which incidentally is /also/
 free for call centres of two or less simultaneous agents)  and am fairly
 happy with it.  It's not spectacularly pretty - only the latest version
 has begun to introduce graphs and charts, but it's functional.  The
 price is similar to that of OrderlyStats and the licence you purchase
 for both of them is time limited - 4 years in the case of QueueMetrics,
 5 for OrderlyStats.  QueueMetrics will offer a 50% discount for
 non-profit organisations - I don't know whether OrderlyStats offers the
 same thing or not.

Thank you Rob for the detailed and informative answser. Much
appreciated.

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Re: [asterisk-users] What do you use? .conf or AEL?

2009-02-11 Thread Louis-David Mitterrand
On Tue, Feb 10, 2009 at 01:56:16PM -0800, Mik Cheez wrote:
 I use them both; my legacy dialplan is all .conf and new stuff is .ael. 
   I find AEL to be the better option when jumping around, but that's 
 just my opinion.

But isn't AEL just converted into .conf language anyway? Or has this
evolved with 1.4.x ?

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[asterisk-users] integration with Microsoft CRM?

2009-01-21 Thread Louis-David Mitterrand
Hi,

How hard is it to integrate asterisk with Microsoft CRM?

Thanks for any suggestions, pointers, etc.

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Re: [asterisk-users] integration with Microsoft CRM?

2009-01-21 Thread Louis-David Mitterrand
On Wed, Jan 21, 2009 at 09:02:51AM -0200, David fire wrote:
 how hard is to integrate whit a virus?
 sorry
 ok i read MS CRM but... did you tried VTiger? www.vtiger.com the next
 release (5.1) will be integrated whit asterisk not only click to dial and
 popups on incoming calls a queue monitor system too. (Thanks to Wolfgang)

I wasn't aware of VTiger. It looks pretty good. Do you know when 5.1 is
supposed to be released?

What version of asterisk is required for integration with VTiger?

Thanks,

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Re: [asterisk-users] integration with Microsoft CRM?

2009-01-21 Thread Louis-David Mitterrand
On Wed, Jan 21, 2009 at 12:58:51PM -, Andrew Thomas wrote:
 Try http://forums.vtiger.com/viewtopic.php?t=14314

Thanks, this is a really interesting link.

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Re: [asterisk-users] integration with Microsoft CRM?

2009-01-21 Thread Louis-David Mitterrand
On Wed, Jan 21, 2009 at 09:00:41AM -0500, Jon Weisman wrote:
 ok what about people that have no choice but to use MS CRM? 

That's also my concern, as MS CRM is my customer's choice, not ours, and
I may or may not succeed in steering them toward an open-source solution
such as vTiger. They already looked at (and dismissed) SugarCRM.

I am assuming that MS CRM uses TAPI to interface with a third party PBX.
In that cas the TAPI page on voip-info.org gives a few (mostly
commercial) solutions.

In any cas I'd still welcome any pointers or ideas on Microsoft CRM with
asterisk.

Thanks,

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[asterisk-users] TE410P alarms stay RED with 1.4.22

2008-11-11 Thread Louis-David Mitterrand
Hi,

I tried upgrading from debian's 1.4.21.2 package to vanilla 1.4.22 but
then my TE410P alarms stay RED and no zap channels can be created, even
if they are correctly listed by zap show channels. I tried adding
dahdichanname = no to asterisk.conf's [options] to no effect.

Going back to 1.4.21.2 brings my alarms back to OK.

This is with zaptel 1.4.12.1.

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Re: [asterisk-users] TE410P alarms stay RED with 1.4.22

2008-11-11 Thread Louis-David Mitterrand
On Tue, Nov 11, 2008 at 09:49:14AM +0100, Louis-David Mitterrand wrote:
 Hi,
 
 I tried upgrading from debian's 1.4.21.2 package to vanilla 1.4.22 but
 then my TE410P alarms stay RED and no zap channels can be created, even
 if they are correctly listed by zap show channels. I tried adding
 dahdichanname = no to asterisk.conf's [options] to no effect.
 
 Going back to 1.4.21.2 brings my alarms back to OK.

OK false alarm here: we use an isdnguard device that needs an additional
res_watchdog.c file (bristuff patch). Once added it works.

Let's hope 1.4.22 will solve our random crashes and system resources
hogging...

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Re: [asterisk-users] crashes after upgrade from 1.2.16 to 1.4.21.2

2008-11-10 Thread Louis-David Mitterrand
On Thu, Nov 06, 2008 at 11:46:48AM +0100, Louis-David Mitterrand wrote:
 Hi,
 
 After upgrading our server from asterisk 1.2.16 to 1.4.21.2 we
 experience crashes at random intervals with: 
 
  [Nov  6 11:03:28] WARNING[12230] app_dial.c: Unable to forward voice frame
 
  read(0,  unfinished ...
  +++ killed by SIGSEGV (core dumped) +++
  Process 15755 detached

No other crash yet but an asterisk instance eating all of our resources:

top - 09:48:32 up 4 days, 12:38,  7 users,  load average: 18.06, 16.75, 14.46
Tasks: 142 total,   6 running, 136 sleeping,   0 stopped,   0 zombie
Cpu(s): 44.7%us, 50.0%sy,  0.0%ni,  5.1%id,  0.2%wa,  0.0%hi,  0.0%si,  0.0%st
Mem:   4057264k total,  3994416k used,62848k free,   279500k buffers
Swap:2k total,0k used,2k free,  3044220k cached

  PID USER  PR  NI  VIRT  RES  SHR S %CPU %MEMTIME+  COMMAND   
 6537 asterisk -11   0  610m  22m 8760 S  379  0.6 110:33.91 asterisk 

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Re: [asterisk-users] tired of midget packet received warnings

2008-11-07 Thread Louis-David Mitterrand
On Thu, Nov 06, 2008 at 08:42:52AM -0600, Kevin P. Fleming wrote:
 Louis-David Mitterrand wrote:
 
  When monitoring an asterisk through its iax2 port I get these warnings
  at the console:
  
  [Nov  6 13:15:15] WARNING[2209]: chan_iax2.c:7000 socket_process: 
  midget packet received (1 of 4 min)
  
  This is triggered by the monitoring app sending a POKE to the iax port.
  The warning appears even without any '-v'.
 
 Your monitoring app is not sending valid IAX2 packets to the server. If
 it was sending a true IAX2 POKE, it would be a valid packet and wouldn't
 generate this warning.

Could asterisk at least _not_ report this harmless, below-warning event
when using a zero-verbose (asterisk -r) level? That would be nice and
logical.

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Re: [asterisk-users] tired of midget packet received warnings

2008-11-07 Thread Louis-David Mitterrand
On Fri, Nov 07, 2008 at 09:29:20AM +, Tim Panton wrote:
 
  Your monitoring app is not sending valid IAX2 packets to the
  server. If
  it was sending a true IAX2 POKE, it would be a valid packet and
  wouldn't
  generate this warning.
 
  Could asterisk at least _not_ report this harmless, below-warning
  event
  when using a zero-verbose (asterisk -r) level? That would be nice and
  logical.

 I'd take this warning seriously. It means that your monitoring app isn't
 monitoring what you think it is.

Granted, the monitoring app is simple minded: it only checks if a port
is open. In that respect is does a hell of a good job: I hear a beeping
alarm as soon as an asterisk instance goes south.

So what you are saying is that all monitoring apps should speak native
iax, else they are bad? Simply checking if a port is open means it's
misconfigured or badly written? I wouldn't go so far. Small generic
port-monitoring apps should be allowed to check on asterisk without
raising such spurious warnings. You know what happens when crying wolf
to often, no one listens after a while. A midget packet is not
corrupted, I do have a stateful firewall (fiaif) to intercept those.

rant
AFAIK the onus is on asterisk to adapat: I've suffered too long of the
infamous iax2 port-clogging bug that would and render a server
'unreachable' for no good reason. So much so that I went off iax2
entirely and use SIP exclusively for inter-asterisk communication. So
much for the muched touted new and advanced pbx communication protocol
the iax2 was sold for! This deal-breaker bug went unfixed for years
until recently, despite numerous asterisk users reporting iax2 anomalies
month after month. A I bitter? yes. Do I trust Digium folks to know
their stuff about what is correct or not in networking protocols? I'll
let you guess the answer.
/rant

 I always want to know when I get malformed protocol packets in. It is
 always bad news, mostly either a misconfiguration (your case), an
 attack,
 (ie my firewall is not protecting this service) or a sign of a switch
 port going bad.

 Fix the cause not the symptom.

 T.

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Re: [asterisk-users] tired of midget packet received warnings

2008-11-07 Thread Louis-David Mitterrand
On Sat, Nov 08, 2008 at 02:33:18PM +1100, Rob Hillis wrote:
 Tzafrir Cohen wrote:
  On Fri, Nov 07, 2008 at 09:29:20AM +, Tim Panton wrote:
 

  I'd take this warning seriously. It means that your monitoring app isn't
  monitoring what you think it is.
 
  I always want to know when I get malformed protocol packets in. It is
  always bad news, mostly either a misconfiguration (your case), an  
  attack,
  (ie my firewall is not protecting this service) or a sign of a switch  
  port going bad.
 
  Fix the cause not the symptom.
  
 
  Maybe it's me, but I think that warning should be regarding a problem
  I can fix. Malformed network content does not neceserily fall under that
  definition. notice?

 
 Absolutely it does.  Warnings of malformed packets are often (as 
 mentioned above) symptomatic of network problems.  Fix the network 
 problem, fix the warning.

C'mon, even firewalls give you the option of _not_ logging malformed
packets! fiaif does. Else your logfile would be the weak point of your
system.

And what if you can't fix the source of these packets? And what if
friendly peers outside of your realm (likely to iax-call you, so can't
block them) sends these packets? There are holes in your logic.

So asterisk has to be puritan of the lot? Holier than thou? Pro-life
with malformed packets? I see where this is going and I don't like it
one bit.

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[asterisk-users] crashes after upgrade from 1.2.16 to 1.4.21.2

2008-11-06 Thread Louis-David Mitterrand
Hi,

After upgrading our server from asterisk 1.2.16 to 1.4.21.2 we
experience crashes at random intervals with: 

 [Nov  6 11:03:28] WARNING[12230] app_dial.c: Unable to forward voice frame

 read(0,  unfinished ...
 +++ killed by SIGSEGV (core dumped) +++
 Process 15755 detached

On a second sister-machine with a mirror install we have the same
problem. So it doesn't seem to be a hardware problem.

This is with a TE410P card.

Any idea?

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[asterisk-users] tired of midget packet received warnings

2008-11-06 Thread Louis-David Mitterrand
Hi,

When monitoring an asterisk through its iax2 port I get these warnings
at the console:

[Nov  6 13:15:15] WARNING[2209]: chan_iax2.c:7000 socket_process: 
midget packet received (1 of 4 min)

This is triggered by the monitoring app sending a POKE to the iax port.
The warning appears even without any '-v'.

Is there a way to avoid these warnings? Or at least turn them off when
at the console in non-verbose mode?

Thanks,

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Re: [asterisk-users] tired of midget packet received warnings

2008-11-06 Thread Louis-David Mitterrand
On Thu, Nov 06, 2008 at 08:42:52AM -0600, Kevin P. Fleming wrote:
 Louis-David Mitterrand wrote:
 
  When monitoring an asterisk through its iax2 port I get these warnings
  at the console:
  
  [Nov  6 13:15:15] WARNING[2209]: chan_iax2.c:7000 socket_process: 
  midget packet received (1 of 4 min)
  
  This is triggered by the monitoring app sending a POKE to the iax port.
  The warning appears even without any '-v'.
 
 Your monitoring app is not sending valid IAX2 packets to the server. If
 it was sending a true IAX2 POKE, it would be a valid packet and wouldn't
 generate this warning.

Hi, 

Is POKE a generic udp thing or specific to iax? In the former case I'll
probably be able to submit a patch to wmnetmon (great dockable applet
I'm using).

Thanks,

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Re: [asterisk-users] mismatched callerid on phone and CDR ?

2008-10-16 Thread Louis-David Mitterrand
On Wed, Oct 15, 2008 at 11:30:49AM -0500, Tilghman Lesher wrote:
 On Wednesday 15 October 2008 10:26:50 Louis-David Mitterrand wrote:
  For some calls (usally telemarketers) entering through a BRI zap channel
  I somtimes notice the callerid on my polycom 601 phone and the CDR's
  'src' field don't match. They are even totally different. And the
  displayed callerid is nowhere to be seen in the CDR record.
 
  Is there a rational explanation?
 
 The ANI and CallerID do not necessarily have to match; they just generally
 do.  The src field reflects the ANI, if set, with a fallback to CallerID
 number, if not.

Thanks for your explanation.

Is it then possible to record both informations in the CDR as well? 

And is there a way to display  both fields on my phone's display?


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[asterisk-users] mismatched callerid on phone and CDR ?

2008-10-15 Thread Louis-David Mitterrand
Hi,

Using asterisk 1.4.21.2.

For some calls (usally telemarketers) entering through a BRI zap channel
I somtimes notice the callerid on my polycom 601 phone and the CDR's
'src' field don't match. They are even totally different. And the
displayed callerid is nowhere to be seen in the CDR record.

Is there a rational explanation?

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[asterisk-users] [OT] wireless headphone that can answer a call?

2008-05-05 Thread Louis-David Mitterrand
Hello and sorry for the OT,

Is it possible for a wireless headset of which the base is connected to
a Polycom IP601 to remotely answer a call? In the same way as a
bluetooth headset. 

thanks,

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[asterisk-users] discrepancy between CDR clid and Polycom IP601 clid

2008-04-04 Thread Louis-David Mitterrand
Hi,

Returning to my office I find two missed calls (from autodialers) that 
my IP601 displays as originating from 011. However the CDR 
database recorded the call this way:

calldate:   2008-04-04 14:18:16+02
clid:   0172752780
src:0172752780
dst:2131
dcontext:   default
channel:Zap/1-1
dstchannel: SIP/0146472131-007a7e80
lastapp:VoiceMail
lastdata:   2131|su
duration:   55
disposition:ANSWERED
amaflags:   3
accountcode:
uniqueid:   asterisk-4208-1207311496.129
userfield:

How can the phone display a different clid than the CDR database?

Thanks,

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Re: [asterisk-users] quickfix for building zaptel with 2.6.24?

2008-02-29 Thread Louis-David Mitterrand
On Thu, Feb 28, 2008 at 11:10:37AM -0600, Kevin P. Fleming wrote:
 Louis-David Mitterrand wrote:
 
  zenon:~# module-assistant -t build zaptel
  
  make[3]: Entering directory `/usr/src/linux-2.6.24.3'
  scripts/Makefile.build:46: *** CFLAGS was changed in 
  /usr/src/modules/zaptel/Makefile. Fix it to use EXTRA_CFLAGS.  Stop.
  
  Is there a quickfix out there?
 
 Yes, use Zaptel 1.4.9.1 or wait for the release of 1.4.10 later today or
 first thing tomorrow. If you decide to use 1.4.9.1, please note that if
 you are using analog cards with FXO modules, there is a known bug in
 DTMF generation that will affect your ability to dial out on those
 ports. That has been fixed in Subversion (see issue 11855 on
 bugs.digium.com) and will be in the next release.

Thanks for your answer Kevin, but I need the debian'ized bristuff'ed 
version to be able to package and deploy it. 

I'll just patiently wait for Tzafrir (thanks for your work!) to release 
them for debian.

Cheers,

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[asterisk-users] quickfix for building zaptel with 2.6.24?

2008-02-28 Thread Louis-David Mitterrand
Hi,

I am trying to build zaptel 1.4.8 with kernel 2.6.24 on debian/sid:

zenon:~# module-assistant -t build zaptel

make[3]: Entering directory `/usr/src/linux-2.6.24.3'
scripts/Makefile.build:46: *** CFLAGS was changed in 
/usr/src/modules/zaptel/Makefile. Fix it to use EXTRA_CFLAGS.  Stop.

Is there a quickfix out there?

Thanks,

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Re: [asterisk-users] flooded by Maximum trunk data space exceeded messages

2007-11-01 Thread Louis-David Mitterrand
On Wed, Oct 31, 2007 at 04:53:49PM +0400, Arun Kumar wrote:
 try to reduce number of calls on trunk or create multiple trunks.

The flood happens when I have only one call on the trunk.

 On 10/31/07, Louis-David Mitterrand [EMAIL PROTECTED]
 wrote:
 
  Hi,
 
  Using 1.4.13 and trunking a single iax channel to a similar box my
  asterisk console is flooded with:
 
  [Oct 31 10:49:34] WARNING[5195] chan_iax2.c: Maximum trunk data
  space exceeded to xx.xx.xx.xx:4569
 
  Known issue?
 
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[asterisk-users] flooded by Maximum trunk data space exceeded messages

2007-10-31 Thread Louis-David Mitterrand
Hi,

Using 1.4.13 and trunking a single iax channel to a similar box my 
asterisk console is flooded with:

[Oct 31 10:49:34] WARNING[5195] chan_iax2.c: Maximum trunk data space 
exceeded to xx.xx.xx.xx:4569

Known issue?

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[asterisk-users] queues without 302 redirects?

2007-10-31 Thread Louis-David Mitterrand
Hi,

Using 1.4.13 is it possible to ignore 302 redirects from sip devices 
belonging to a queue?

For a queue that rings the whole office it doesn't seem very useful to 
obey a redirect programmed on a phone.

It seems this was the default behaviour in 1.2.

Thanks,

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Re: [asterisk-users] queues without 302 redirects?

2007-10-31 Thread Louis-David Mitterrand
On Wed, Oct 31, 2007 at 06:11:47PM +0100, Louis-David Mitterrand wrote:
 Hi,
 
 Using 1.4.13 is it possible to ignore 302 redirects from sip devices 
 belonging to a queue?
 
 For a queue that rings the whole office it doesn't seem very useful to 
 obey a redirect programmed on a phone.
 
 It seems this was the default behaviour in 1.2.

For the record and google the answer is the 'i' option in Queue().

Thanks again to Strom_M on #asterisk!

god I love IRC...

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[asterisk-users] Thomson ST2030 firmware upgrade

2007-10-09 Thread Louis-David Mitterrand
Hello,

I'm trying to upgrade a Thomson ST2030 phone froms its default 1.42 
firmware to the latest version (1.56) through tftp. 

The phone loads the .inf file, then the correct firmware file (as stated 
in the ST2030S.inf), then it reboots and loops doing these same things 
again and again. The firmware version on the phone stays at 1.42.

Is there a special intermediate firmware version to use before going to 
the latest? Something special to include in the .inf file? I looked 
everwhere on the Net (including voip-info).

Thanks,

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[asterisk-users] 1.2.x - 1.4.x upgrade: dialplan block no longer works

2007-05-04 Thread Louis-David Mitterrand
Hi,

a block of my extensions.conf no longer works after upgrading from 
1.2.17 to 1.4.4. I have:

[macro-dialout]

exten = s,1,Gosub(s-${ARG1},1)
exten = s,n,Congestion
;; default
exten = _s-!,1,Gosub(s-NET,1)

When calling that macro whith no argument ($ARG1 empty):

exten = _0[1-9],1,Macro(dialcapi)

The call is not routed. Apparently _s-! does not match s-:

-- Executing [EMAIL PROTECTED]:1] Macro(SIP/0146472130-0821fe08, 
dialcapi) in new stack
-- Executing [EMAIL PROTECTED]:5] Gosub(SIP/0146472130-0821fe08, 
s-|1) in new stack
== Auto fallthrough, channel 'SIP/0146472130-0821fe08' status is 
'UNKNOWN'

Any idea why?
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Re: [asterisk-users] bad case of buzzing

2007-04-18 Thread Louis-David Mitterrand
On Wed, Apr 18, 2007 at 01:04:31PM +0200, Tim Koehler wrote:
 Hi,
 
 are you using PoE or power supplies?
 As power supllies usually are not grounded it could be that it's comming
 from the power source.

We are using PoE

 You could try using a grounded PoE switch or probably a power backup to test
 if this is the case.

The problem was solved by changing the server and installing a fresh OS 
image on it.
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Re: [asterisk-users] polycom random reboots

2007-04-16 Thread Louis-David Mitterrand
On Mon, Apr 16, 2007 at 12:25:55PM +0200, Bas van der Veen wrote:
 Hello,
 
 Did you find anything while testing the LAN? Also, can you confirm that
 switching the switch, cabling, etc. did NOT solve the problem?

It did not.

We finally changed the server itself and reinstalled from a 
known-working installation at another of our sites. 

We also removed a 4BRI card percieved to be flaky (not needed on this 
100% voip site).

No more reboots since.

 I have spontaneous reboots with IP600's.


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[asterisk-users] bad case of buzzing

2007-03-30 Thread Louis-David Mitterrand
Hello,

We are at wit's end on this. One (and only one) of our five asterisk 
installation is giving us real headaches. Buzzing and/or choppy sound 
interfere with conversations. I recorded some conversations with 
monitor() and no problem whatsoever appear in the recording, while the 
local user was hearing the buzz and half my words.

This is a 1.2.16 installation with mISDN but mostly using SIP to our 
central PRI-equipped asterisk. Phones are Polycom 430, 601, Cisco 7960, 
7912 all to the latest firmware.

We tried everything: changing the switch, network cards, auditing every 
network drop with fluke, re-certifying our wan, swapping some phones to 
no effect.

Has anyone gone through that ordeal?
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Re: [asterisk-users] polycom random reboots

2007-03-23 Thread Louis-David Mitterrand
On Wed, Mar 21, 2007 at 05:53:27AM -0500, Bruce Reeves wrote:
 Yes, I recently saw this with a 501, in my case the network drop was
 the problem. If you have a good tester then run it on the connection.
 I had another drop near by and just swicthed to it.

Was that phone using POE ?
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[asterisk-users] no incoming dad with mISDN 1.1.1 and asterisk?

2007-03-23 Thread Louis-David Mitterrand

Hello,

After upgrading my kernel to mISDN-1.1.1 while keeping asterisk-1.2.16 I 
no longer match any extension. Apparently the dad is empty. However I 
can see the number just before it (146472130):

P[ 4] I IND :SETUP oad:!?145201798p
¡146472130 dad:
¡146472130 pid:2 state:none
P[ 4] EXPORT_PID: pid:2
Mar 23 09:35:28 WARNING[6725]: chan_misdn.c:4750 chan_misdn_log: 
Extension can never match, so disconnecting
P[ 4] I SEND:RELEASE oad:!?145201798p
¡146472130 dad:
¡146472130 pid:2
P[ 4]  -- bc_state:BCHAN_CLEANED
P[ 4] I IND :RELEASE_COMPLETE oad: dad: pid:2 state:EXTCANTMATCH
P[ 4] hangup_chan
P[ 4] - hangup
P[ 4] * IND : HANGUPpid:2 ctx:default dad:
¡146472130 oad:!?145201798p
¡146472130 State:EXTCANTMATCH
P[ 4]  -- cause:2
P[ 4]  -- out_cause:2
P[ 4]  -- state:EXTCANTMATCH
P[ 4] Channel: mISDN/4-u0 hanguped new state:CLEANING
P[ 4] release_chan: bc with l3id: 40001


With mISDN-1.0.4 and the same asterisk it works fine:

P[ 4] I IND :SETUP oad:145201798 dad:146472130 pid:2 state:none
P[ 4] EXPORT_PID: pid:2
P[ 4] I SEND:PROCEEDING oad:0145201798 dad:0146472130 pid:2
P[ 4]  -- bc_state:BCHAN_CLEANED
-- Executing Goto(mISDN/4-1, 2130|1) in new stack
-- Goto (default,2130,1)
-- Executing NoOp(mISDN/4-1, ) in new stack
-- Executing Macro(mISDN/4-1, queue) in new stack
-- Executing NoOp(mISDN/4-1, 0145201798) in new stack
-- Executing Monitor(mISDN/4-1, 
gsm|20070323-093814-0145201798-2130|mb) in new stack
-- Executing Queue(mISDN/4-1, 2130|rntT|||10) in new stack
P[ 4] * IND : Indication [3] from s
P[ 4]  -- * IND :  ringing pid:2
P[ 4] I SEND:ALERTING oad:0145201798 dad:0146472130 pid:2
P[ 4]  -- bc_state:BCHAN_CLEANED
P[ 4]  -- * SEND: State Ring pid:2
P[ 4]  -- incoming_early_audio off
-- Called SIP/0146472130
-- Called SIP/ekiga
-- SIP/0146472130-08199d18 is ringing

I didn't touch to the mISDN installation other than upgrade the kernel 
and its modules (compiled on another machine). Should I also upgrade 
mISDNuser to 1.1.1 on that server?

Thanks,
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[asterisk-users] polycom random reboots

2007-03-21 Thread Louis-David Mitterrand
Hi,

At one location we have a user whose Polycom IP430 suffers from erratic 
reboots. We swapped his phone for a brand new one, but the problem 
remains.

Has anyone seen that?
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Re: [asterisk-users] polycom random reboots

2007-03-21 Thread Louis-David Mitterrand
On Wed, Mar 21, 2007 at 07:07:00AM -0400, joe a. wrote:
 Did you swap the power module as well?  If POE, did you swap the 
 patch cord?
 
 If the power module plugs into a power strip did you change that? or 
 at least the position in the strip?

Thanks for the tought, but the IP430 has no external power strip or 
module, it's fully integrated like the IP601.

We changed the cable, the wall socket and the switch (was due for an 
upgrade). Now on to testing the LAN.
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Re: [asterisk-users] polycom random reboots

2007-03-21 Thread Louis-David Mitterrand
On Wed, Mar 21, 2007 at 04:07:34AM -0700, Henry Cobb wrote:
 On 3/21/07, Louis-David Mitterrand
 [EMAIL PROTECTED] wrote:
 Hi,
 
 At one location we have a user whose Polycom IP430 suffers from erratic
 reboots. We swapped his phone for a brand new one, but the problem
 remains.
 
 Has anyone seen that?
 
 Our Polycom 3s and 5s ship with flaky power supplies and tend to
 reboot all of the time (especially in India...), so we found
 replacement non-Polycom power supplies and they are much more stable.

I should have added that we use POE with a 3com PWR-class switch.
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Re: [asterisk-users] polycom random reboots

2007-03-21 Thread Louis-David Mitterrand
On Wed, Mar 21, 2007 at 05:53:27AM -0500, Bruce Reeves wrote:
 Yes, I recently saw this with a 501, in my case the network drop was
 the problem. If you have a good tester then run it on the connection.
 I had another drop near by and just swicthed to it.

What kind of test tool would you suggest? Usually we rely on the cabling 
guys for that but that entails a delay and I'd be interested in knowing 
how to do it myself.

Thanks,
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[asterisk-users] preventing voicemail pickup after SIP redirect ?

2007-03-06 Thread Louis-David Mitterrand
Hello,

I'm using the classic [stdexten-macro] in extensions.conf whereby a call 
is picked up by voicemail after a certain ringing time.

When programming a SIP phone to redirect calls (SIP 302 redirect) to 
another extension I'd like to avoid that voicemail pickup so that the 
call goes into the new destination's voicemail (if applicable).

How can I detect that a call has been redirected and should no longer be 
intercepted by vm?

Thanks
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[asterisk-users] Re: preventing voicemail pickup after SIP redirect ?

2007-03-06 Thread Louis-David Mitterrand
On Tue, Mar 06, 2007 at 07:18:08AM -0600, Eric ManxPower Wieling wrote:
 
 How can I detect that a call has been redirected and should no longer be 
 intercepted by vm?
 
 That should happen by default.  The call should get sent to the new 
 place and it should act like the call was directly dialed to that extension.

Actually no. When a call coming in through Zap, Capi or mISDN is 
redirected by a SIP phone with a 302, then asterisk creates a Local/xx 
channel to the new destination, while the original channel is still 
open. So after $RINGTIME is reached, [stdexten-macro] answers the 
original call and sends it to the original extension's vm.
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Louis-David Mitterrand
On Fri, Jan 12, 2007 at 02:33:54PM -0500, Doug Crompton wrote:
 I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
 I have used newer firmwares but find that 3.1.3 had less echo problems.

Thanks again Doug for that detailed explanation.

As for the DTMF playback level and DTMF playback length settings, 
what do you use?
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[asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Louis-David Mitterrand
Hello,

Before throwing in the towel with my Sipura 3000 has anyone had much 
success with that adapter connected to a door phone?

In our setup a doorphone is connected to the SPA's fxs port. When a 
visitor rings, asterisk calls a group of Polycoms and the person who 
answers has to enter *1 to trigger the door opening.

However it seems the SPA doesn't relay the DTMF's to the doorbell.

Any suggestions more than welcome, thanks,
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Louis-David Mitterrand
On Fri, Jan 12, 2007 at 10:58:16AM -0500, Doug Crompton wrote:
 The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
 Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
 the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
 using it for such things as ivr's.

Thanks for your suggestion. We tried that without success (using firmware 
3.1.7(GWc))

Do you think an upgrade to 3.1.10 might be warranted?
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[asterisk-users] better handling of calls forwarded by SIP phones

2006-12-20 Thread Louis-David Mitterrand
Hello,

When a user forwards his SIP phone to another extension (say an absent 
boss to his secretary) I'd like the unanswsered forwarded call to end up 
in the new destination's voicemail. With my current diaplan the call is 
handled by the original recipient's voicemail:

[macro-stdexten]

exten = a,1,VoicemailMain(${MACRO_EXTEN})

exten = s,1,Dial(SIP/014647${MACRO_EXTEN}|${RINGTIME}|t|)
exten = s,n,Goto(s-${DIALSTATUS},1)

exten = s-NOANSWER,1,Voicemail(su${MACRO_EXTEN})
exten = s-NOANSWER,n,Goto(default,s,1)

exten = s-BUSY,1,Voicemail(sb${MACRO_EXTEN})
exten = s-BUSY,n,Goto(default,s,1)

exten = _s-.,1,Goto(s-NOANSWER,1)

Ideally the dialplan would need to detect that the call was forwarded 
and not Goto voicemail. 

Any idea?

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Re: [asterisk-users] Re: Loosing IAX connection between offices

2006-12-05 Thread Louis-David Mitterrand
On Tue, Dec 05, 2006 at 08:02:35AM -0600, Eric ManxPower Wieling wrote:
 Louis-David Mitterrand wrote:
 
 Short story: IAX is still crap in 1.2.13 (haven't tested 1.4), it's 
 unreliable and perfectly good hosts will become UNREACHABLE for no 
 apparent reason, while SIP connections keep going through.
 
 Is this with or without the qualify= option in IAX2.

With or without it.
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[asterisk-users] SetCallingPres propagation

2006-12-05 Thread Louis-David Mitterrand
Hello,

We have several regional asterisk's connected to a central one making 
the the PRI calls through a TE410P card. 

When using SetCallingPres(prohibited) on a call at the regional level, 
that setting it not forwarded to the central asterisk and the call is 
made as if no callerid had been sent: the telco substitutes the network 
number. Using SetCallingPres(prohibited) on the central asterisk works 
though: the call is received with no callerid at all.

How can I suppress callerid presentation at the regional level and keep 
that setting when trunking the call from regional to central asterisk's?
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[asterisk-users] Re: Loosing IAX connection between offices

2006-12-04 Thread Louis-David Mitterrand
On Thu, Nov 30, 2006 at 08:52:50AM -0600, DM wrote:
 Setup:
 Office A:
 router: Linksys WRT54GS running SVEASOFT Alchemy-pre7a v3.37.6.8sv
 Asterisk: v.1.2.4
 static IP
 
 Office B:
 router: Linksys WRT54GL running Linksys firmware v4.30.2
 Asterisk: v.1.2.7.1
 dynamic IP (using dyndns name)
 
 Office A is set up with refresh dns and cron job for iax2 reload every
 5 minutes.  It rarely looses connection to Office B.

Short story: IAX is still crap in 1.2.13 (haven't tested 1.4), it's 
unreliable and perfectly good hosts will become UNREACHABLE for no 
apparent reason, while SIP connections keep going through.

For trunking, avoid IAX and use SIP.
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[asterisk-users] chan_misdn on a junghanns card

2006-11-29 Thread Louis-David Mitterrand
Hello,

I am trying to use chan_misdn on a junghanns QuadBRI card. 

Using the latest install-misdn-mqueue from beronet, all installation 
went well apparently. However when I try to load the card it is not 
recognized:

# modprobe hfcmulti type=0x04 protocol=0x12,0x12,0x2,0x2 
layermask=0x3,0x3,0xf,0xf   
 Loading only hfcmulti
 -
  Loading module(s) for your misdn-cards:
  -
  modprobe --ignore-install hfcmulti type=0x4 
protocol=0x12,0x12,0x2,0x2 
  layermask=0x3,0x3,0xf,0xf poll=64 debug=0

Nov 29 11:42:45 pyrrhus kernel: 0 devices registered

Trying the same thing on a hfcpci card works and I can receive call with 
chan_misdn.

Is there something specific to junghanns cards?
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[asterisk-users] Re: chan_misdn on a junghanns card

2006-11-29 Thread Louis-David Mitterrand
On Wed, Nov 29, 2006 at 11:45:50AM +0100, Louis-David Mitterrand wrote:
 Hello,
 
 I am trying to use chan_misdn on a junghanns QuadBRI card. 
 
 Using the latest install-misdn-mqueue from beronet, all installation 
 went well apparently. However when I try to load the card it is not 
 recognized:

This card is a new-style QuadBRI v 2.0 (with hardware watchdog according 
to KP Junghanns).

Apparently this new card is not recognized by mISDN drivers.

I tried using an old QuadBRI and the modules load fine.
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[asterisk-users] bristuff error: received SETUP message for call that is not a new call

2006-11-27 Thread Louis-David Mitterrand
Hello,

With the following setup:

- asterisk 1.2.13, 
- zaptel 1.2.10 
- bristuff 0.3.0-PRE-1v 
- quadbri card,

after a few hours of normal operation incoming calls suddenly fail to 
enter with the following message:

 received SETUP message for call that is not a new call

restarting asterisk cures the issue but then it creeps back, making the 
system unusable.

Downgrading asterisk to 1.2.10, zaptel to 1.2.7 and bristuff to 
0.3.0-PRE-1q solves the problem durably.
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[asterisk-users] Re: Junghanns Bristuff PRI indication

2006-11-27 Thread Louis-David Mitterrand
On Mon, Nov 27, 2006 at 09:44:08AM +0200, Kevin Boddy wrote:
 
 I've got a few 8 port Junghanns BRI ISDN cards. Dialling in and out is
 working fine but the Telco's busy or invalid number indications are not
 being passed through to the user. I have priindication=passthrough in my
 zapata.conf but this doesn't seem to help. I'm using Asterisk 1.2.13,
 Zaptel 1.2.10 and Bristuff 0.3.0-PRE-1v. This is happening on three
 different boxes that I've setup with the same ISDN cards at three
 different sites. If the number is busy or invalid the Asterisk box
 responds with all-circuits-are-busy indication instead of what the
 Telco's is actually sending. This is causing major frustration with the
 users as they think the lines are always busy or broken on the Asterisk
 box. Any help would be greatly appreciated.

This is what I do:

exten = s,1,Dial(Zap/g1/${MACRO_EXTEN})
exten = s,n,Goto(s-${DIALSTATUS},1)
exten = s,n,Congestion

exten = s-ANSWER,1,Hangup

exten = s-CONGESTION,1,Playback(invalid)
exten = s-CONGESTION,n,Congestion

exten = s-CANCEL,1,Hangup

exten = s-BUSY,n,Busy

exten = s-CHANUNAVAIL,1,Playback(invalid)
exten = s-CHANUNAVAIL,n,Congestion
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[asterisk-users] asterisk sip doesn't see other asterisk-sip

2006-11-14 Thread Louis-David Mitterrand
Hello,

Here is our setup:

asterisk-A --LAN-- nat-router --Internet-- asterisk-B

A and B have appropriate friend entries in their sip.conf with a 
qualify=yes.

The router forwards anything on sip,iax and sip/rtp ports to A.

The problem: SIP/A remains UNREACHABLE for SIP/B, however A sees B. No 
problem with iax2.

What did I miss in my configuration?

Thanks,
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[asterisk-users] can't hear MusicOnHold when zap answers

2006-11-11 Thread Louis-David Mitterrand
Hello,

Using 1.2.13 with bristuff:

exten = 8599,1,Answer()
exten = 8599,n,Wait(1)
exten = 8599,n,MusicOnHold(default)

Whan the call comes through a zap (telco) channel I can't hear the 
music, but through a sip/iax channels I hear it.

Any idea why?

Thanks,
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[asterisk-users] no sound when bridging 2 asterisk SIP connections

2006-11-08 Thread Louis-David Mitterrand
Hello, 

here is our layout:

asterisk-A --- WAN --- asterisk-HQ --- WAN --- asterisk-B

calls are routed with SIP between asterisk's (found IAX to unreliable). 
When asterisk-HQ attempts to native-bridge OR simply forward calls 
between A and B no sound is sent.

If either leg (A - HQ or B - HQ) is converted to IAX, then sound 
flows normally.

We are using 1.2.13.

What could be the problem?

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Re: [asterisk-users] how to indicate an non-existent number?

2006-11-08 Thread Louis-David Mitterrand
On Mon, Nov 06, 2006 at 06:47:01PM -0600, Eric ManxPower Wieling wrote:
 Louis-David Mitterrand wrote:
 Hello,
 
 Using a PRI (E1) with the euroisdn protocol, I don't seem to get any 
 specific message from the telco when attempting to dial a non-existent 
 number. Asterisk returns a busy/congested code, but nothing indicating 
 the number's real status.
 
 How do you guys manage that issue? Do you record a message (sorry, the 
 number dialed can't be completed) and play it when the PRI or BRI 
 returns a specific code? And what code is that?
 
 We check the value of HANGUPCAUSE.  DIALSTATUS is a VERY generic 
 indication of the disposition of the call.

It seems PRI and BRI here always return 3 as HANGUPCAUSE

From the wiki:

#define AST_CAUSE_NO_ROUTE_DESTINATION 3 

This is less than explicit regarding an unallocated number (basically I 
testes by dialling impossibles numbers).
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[asterisk-users] HANGUPCAUSE for unalocated number?

2006-11-08 Thread Louis-David Mitterrand

Hello,

On your BRI or PRI's what do you guys get as HANGUPCAUSE when dialing an 
unalocated number? I always get 3 (no route) which is less than helpful.
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[asterisk-users] how to indicate an non-existent number?

2006-11-06 Thread Louis-David Mitterrand
Hello,

Using a PRI (E1) with the euroisdn protocol, I don't seem to get any 
specific message from the telco when attempting to dial a non-existent 
number. Asterisk returns a busy/congested code, but nothing indicating 
the number's real status.

How do you guys manage that issue? Do you record a message (sorry, the 
number dialed can't be completed) and play it when the PRI or BRI 
returns a specific code? And what code is that?

Thanks in advance for any insight,
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[asterisk-users] polycom's don't register with 2.6.18

2006-10-27 Thread Louis-David Mitterrand
Hello,

Our Polycom's 601 can no longer register or communicate with the asterisk 
server when using kernel 2.6.18.x. Cisco 79XX and other phones still 
work though.

Downgrading back to latest 2.6.17.x solves the problem for Polycoms, but 
I'd really like to understand what's going on there...

Any idea?
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Re: [asterisk-users] polycom's don't register with 2.6.18

2006-10-27 Thread Louis-David Mitterrand
On Fri, Oct 27, 2006 at 12:15:15PM -0400, Doug Lytle wrote:
 Louis-David Mitterrand wrote:
 Hello,
 
 Our Polycom's 601 can no longer register or communicate with the asterisk 
 server when using kernel 2.6.18.x. Cisco 79XX and other phones still 
 work though.
   
 I'm running just 2.6.18 fine Under 1.2 Branch without issue.
 
 Connected to Asterisk SVN-branch-1.2-r44580 currently running on livonia 
 (pid = 7349)

Are you running Polycom's on this setup?
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[asterisk-users] Re: polycom's don't register with 2.6.18

2006-10-27 Thread Louis-David Mitterrand
On Fri, Oct 27, 2006 at 05:11:24PM +0200, Louis-David Mitterrand wrote:
 
 Our Polycom's 601 can no longer register or communicate with the asterisk 
 server when using kernel 2.6.18.x. Cisco 79XX and other phones still 
 work though.
 
 Downgrading back to latest 2.6.17.x solves the problem for Polycoms, but 
 I'd really like to understand what's going on there...

After disabling SIP NAT support in 2.6.18 kernel, Polycoms work again.
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[asterisk-users] cisco 7960 not registering after * restart

2006-10-11 Thread Louis-David Mitterrand
Hello,

When I restart asterisk the cisco 7960/7940 phones (sip fw 7.5) fail to 
re-register themselves with asterisk, even though I put 
timer_register_expires: 60 in SIPDefault.cnf 

Is there a way to have these phones register themselves every 60 
seconds?

Alternatively, can asterisk be made to remember its dynamic sip hosts' 
registration after a restart?

Thanks,
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Re: [asterisk-users] cisco 7960 not registering after * restart

2006-10-11 Thread Louis-David Mitterrand
On Wed, Oct 11, 2006 at 09:11:43AM -0500, Aaron Daniel wrote:
 That's a bug with the 7.5 firmware.  I would suggest upgrading to the
 8.4 version, we've been running it for a few weeks in a test environment
 and everyone's been pretty satisfied with the new firmware (read:
 nobody's complained).  If the server goes out, they re-register after
 the timeout without problems.

Thanks for your helpful answer,

What is the cisco part number for the appropriate smartnet contract 
required to obtain 79XX firmware?
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[asterisk-users] bristuff problem?

2006-10-10 Thread Louis-David Mitterrand
Hi Kape,

With latest asterisk 1.2.12.1, zaptel 1.2.9.1 and bristuff 0.3.1s after 
a while calls become stuck: either the caller or callee can't hear the 
other party, or heavy static is heard. An asterisk restart fixes it for 
a short while only.

This doesn't happen with our older installs (asterisk 1.2.9, zaptel 
1.2.7, bristuff 0.3.1q).

Are you aware of that problem?

Thanks,
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[asterisk-users] corrupt faxes

2006-09-28 Thread Louis-David Mitterrand
Hello,

Since our telco messed with our PRI in some way, we get corrupt faxes 
like these:

http://zenon.apartia.fr/stuff/corrupt_fax.pdf

We use the lastest asterisk with a TE410P and spandsp.

(for some strange reason, our neighbour company has a traditional pbx 
fed by 7 BRI's and sees the same problem)

Now the telco is trying to racket us with some audit to solve the 
problem. They are claiming our pbx clockrate might be responsible.

What could interefere with faxing in such a way? Could the telco have 
enabled some echo cancellation on their side?

Thanks in advance for any insight,
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[asterisk-users] importance of crc4 in zaptel.conf?

2006-09-28 Thread Louis-David Mitterrand
Hello,

We have a TE410P connected to an EuroISDN E1 with these span 
definitions:

span=1,1,0,ccs,hdb3
span=2,1,0,ccs,hdb3
span=3,1,0,ccs,hdb3
span=4,1,0,ccs,hdb3

Why should we add crc4 to these definitions? What does it do?

Thanks,
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[asterisk-users] Polycom IP430 sound level too low?

2006-09-13 Thread Louis-David Mitterrand
Hello,

Has anyone noticed that the Polycom IP430 has a low incoming/outgoing 
sound level?

Is it a firmware issue or should I adjust my zap's tx/rxgain?
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[asterisk-users] Polycom 1.6.7 firmware?

2006-08-08 Thread Louis-David Mitterrand
Hello,

I am looking for the latest 1.6.7 Polycom firmware? 

Is it available somewhere?

Thanks,
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[asterisk-users] Re: Polycom 1.6.7 firmware?

2006-08-08 Thread Louis-David Mitterrand
On Tue, Aug 08, 2006 at 11:42:01AM -0500, Eric ManxPower Wieling wrote:
 Louis-David Mitterrand wrote:
 Hello,
 
 I am looking for the latest 1.6.7 Polycom firmware? 
 
 Is it available somewhere?
 
 What issues are you experiencing that 1.6.7 fixes?

Flaky buddy watch with 1.6.6.
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[asterisk-users] stuck/phantom zap channels

2006-07-11 Thread Louis-David Mitterrand
Hello,

Using 1.2.9.1 with bristuff and a QuadBRI card, phantom/zombie
channels accumulate throughout the day and end up blocking all incoming 
calls.

It's the first time we have this problem and several similar 
installations work fine.

We suspect bad cabling between the telco and the QuadBRI card.

Has anyone dealt with this before?

Thanks,
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[Asterisk-Users] cheapest Cisco Smartnet contract?

2006-06-30 Thread Louis-David Mitterrand
Hello,

I've got a few Cisco phones to maintain and need access to firmware 
files. Dealers here in .fr want unreasonable prices for a Smartnet 
subscription.

Where can I get a better deal on the Net?

Thanks,
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[Asterisk-Users] no ring from zap channel

2006-06-16 Thread Louis-David Mitterrand
Hello,

I have a TE410P connected to a telco on port1 and legacy Matra pbx on 
port2.

When calling an extension managed by the legacy pbx through the telco (with a
normal pots phone), I get ringing. However when calling that same extension
through a SIP phone, no ringing is heard. 

Here is the output:

-- Executing Dial(SIP/tmm1-9463, Zap/g2/4530||) in new stack
-- Requested transfer capability: 0x00 - SPEECH
-- Called g2/4530
-- Zap/33-1 is proceeding passing it to SIP/tmm1-9463
-- Zap/33-1 is ringing

and the exten:

exten = _45XX,1,Dial(Zap/g2/${EXTEN}||)

g2 being port2 on the TE410P.

I tried adding R to the Dial() options to no avail.

What could the problem be?
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[Asterisk-Users] Re: Linksys SRW224P POE Switch

2006-06-08 Thread Louis-David Mitterrand
On Thu, Jun 08, 2006 at 02:04:43PM -0500, Andres wrote:
 We are currently considering the Linksys POE switch for a small 
 Asterisk office deployment.  There will be no separate wiring closet 
 to put it in.  Can anybody tell me if this switch has a loud fan?  

Yes, this switch is loud. It only belongs in a server room, trust me.
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[Asterisk-Users] Re: GXP-2000 (steer clear)

2006-06-07 Thread Louis-David Mitterrand
On Tue, Jun 06, 2006 at 11:26:20PM -0400, Daniel Salama wrote:
 Well, these are encouraging words :)
 
 You're basically telling me that I should tell my client to buy other  
 phones. I agree that you cannot compare these phones with Cisco or  
 Polycom. After all, like you said, what do you expect for under $90.  
 However, the fact is that my client just recently invested in these  
 and it will be hard, if not impossible, for me to tell my client to  
 swap them for Polycoms or something else at a much higher cost.
 
 I have heard complaints from my client about the speakerphone and  
 they are now, I guess, getting used to picking up the handset :). I  
 have heard any echo problems so far. What bothers me the most is that  
 the phone stops working often (multiple times per day). By this I  
 mean that my client won't be able to dial anything successfully. As  
 soon as 3 or 4 digits are entered, they get a fast busy. To solve it,  
 they need to reboot it. It sounds as if these phones were running  
 Windows instead of Linux :)
 
 Anyway, what firmware did you use that solved so many of your problems?

I've only had bad experiences with these phones and steer clear of them.

In the same price range you can now get the Thomson ST-2030 or Polycom 
430 for a much, much better user experience.
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[Asterisk-Users] Re: GXP-2000 (steer clear)

2006-06-07 Thread Louis-David Mitterrand
On Wed, Jun 07, 2006 at 08:27:28AM -0400, Daniel Salama wrote:
 While I would agree with you, the price difference between a GXP-2000  
 and a Polycom 430 or a Thomson ST-2030. These latter units are, at  
 least, twice as expensive as the GXP-2000.
 
 BTW, I never heard of the Thomson ST-2030, but it looks _really_ nice.

I get the ST-2030 from a french reseller for ~ 95 EUR/unit.

The Polycom IP430 is more in the 140 EUR range however, but it has a 
real speakerphone and integrated POE (unlike the IP300).
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[Asterisk-Users] ST-2030 reseller (was: Re: GXP-2000 (steer clear))

2006-06-07 Thread Louis-David Mitterrand
On Wed, Jun 07, 2006 at 01:55:04PM +0100, asterisk wrote:
 Any chance of the resellers details ?

For the ST-2030 I use this reseller:

http://www.hl2d.com 

Sales contact: Jehan-Philippe Le Roy
Responsable des Ventes Partenaires
[EMAIL PROTECTED]

Tel: +33 1 39 51 60 32
Fax: +33 1 39 51 86 91

49 rue Lamartine 
78000 Versailles
France,


 fadge
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Louis-David
 Mitterrand
 Sent: 07 June 2006 13:36
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] Re: GXP-2000 (steer clear)
 
 On Wed, Jun 07, 2006 at 08:27:28AM -0400, Daniel Salama wrote:
  While I would agree with you, the price difference between a GXP-2000  
  and a Polycom 430 or a Thomson ST-2030. These latter units are, at  
  least, twice as expensive as the GXP-2000.
  
  BTW, I never heard of the Thomson ST-2030, but it looks _really_ nice.
 
 I get the ST-2030 from a french reseller for ~ 95 EUR/unit.
 
 The Polycom IP430 is more in the 140 EUR range however, but it has a 
 real speakerphone and integrated POE (unlike the IP300).
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[Asterisk-Users] very slow network from GXP-2000 switch port

2006-06-02 Thread Louis-David Mitterrand
Hello,

At a client site yesterday I installed a dozen GrandStream GXP-2000's 
with 1.1.0.13 firmware but I had to backtrack and reactivate the old PBX 
and phones: network access for users windoze PC's through the phone's 
switch port was unbearably slow, making it almost impossible to work.

When plugging back PC's directly to the LAN speed was normal again. 

On my test setup with a single phone here a the office I don't have that 
problem.

Is there a known issue with that firwmare version?

Could the switch be playing foul? (a Netgear FSM-7326-PEU)
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[Asterisk-Users] no extension from ISDN phone with bristuff

2006-05-30 Thread Louis-David Mitterrand
Hello,

I have a Gigaset S44 connected to a quadBRI NT port. Receiving calls 
works phone, however when dialing out from the phone the call is dropped 
to the 's' extension, as if no extension had been dialed:

-- Accepting voice call from '492389990' to 's' on channel 0/2, span 4
-- Executing Directory(Zap/11-1, default) in new stack
-- Playing 'dir-intro' (language 'fr')
etc...

My zapata.conf contains:

[channels]
language=fr
musiconhold=default
switchtype=euroisdn
priindication=outofband
callerid=asreceived
busydetect=no
callwaiting=yes
callwaitingcallerid=yes
pridialplan=unknown
nationalprefix=0
internationalprefix=00
callgroup=1
pickupgroup=1
hidecallerid=no
usecallerid=yes
echocancel=yes
context=default
;; for TE ports
signalling=bri_cpe_ptmp
group=1
channel=1-2

channel=4-5

channel=7-8

;; for NT ports
signalling=bri_net_ptmp
echocancel=no
pridialplan=local
prilocaldialplan=dynamic
priindication=passthrough
context=international
group=2
channel=10-11

And currently using Asterisk 1.2.7.1-BRIstuffed-0.3.0-PRE-1n

When the phone is connected directly to the telco ISDN plug, outgoing 
calls work fine.

What did I forget?

Thanks,
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[Asterisk-Users] Re: voicemail access on the Thomson ST2030 ?

2006-05-23 Thread Louis-David Mitterrand
On Mon, May 22, 2006 at 12:25:34PM +0200, picciuX wrote:
 for provisioning files to be taken, you have to change the config_sn
 parameter each time you modify the file, otherwise the phone assumes nothing
 has changed.

Even after a factory reset of the phone? (ie: power-cycle with 
speaker+mute buttons pressed)

Thanks,
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[Asterisk-Users] Re: Office to Office via IAX2 problems

2006-05-23 Thread Louis-David Mitterrand
On Mon, May 22, 2006 at 10:11:30AM -0500, [EMAIL PROTECTED] wrote:
 I'm going to try and lay out all the relevant information I have here 
 in this one post.  I can provide more info if necessary.
 
 ISSUE 1:
 Office A routinely looses connection to Office B. When typing IAX2 
 Show Peers, it will show as Unreachable. I issue IAX2 Reload and it 
 will work again for 1-3 days (haven't narrowed the time down yet). My 
 theory is that the DSL at Office2 is changing IP addresses regularly 
 and this is the cause of the problem??? This has been going on since 
 I set up Office B (2-3 weeks). I never had to touch Office B box. 
 Office B seemed to maintain connection, until now (see Issue 2).
 
 ISSUE 2:
 Office B will not connect to Office A via IAX2 any more. The command 
 IAX2 Show Peers shows Office A as Unreachable. IAX2 Reload won't fix 
 it. I even rebooted the box (MS tricks never die). Up until 
 yesterday, Office B always remained connected to Office A (or at 
 least since I set up Office B - 2-3 weeks ago). Each office has port 
 4569 forwarded to its * box. I even moved Office A box into DMZ, no 
 help.   Note, Office A extensions can call extensions at Office B.

IAX2 networking is seriously broken in all asterisk versions. Short 
story: use SIP for asterisk-asterisk instead.
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[Asterisk-Users] voicemail access on the Thomson ST2030 ?

2006-05-19 Thread Louis-David Mitterrand
Hello,

After reading all the docs and going through the menus, I still can't 
find the voicemail access button or menu sequence on the ST2030 
(http://www.voip-info.org/wiki/view/Thomson+ST2030)

Also I can't get phone provisionning through tftp to work. Configuration 
files are loaded but the phone seems to ignore them.

Any idea?
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[Asterisk-Users] Re: poor state of IAX2 code? (was: why a perfectly fine iax2 host becomes UNREACHABLE?)

2006-05-09 Thread Louis-David Mitterrand
On Thu, May 04, 2006 at 12:51:52PM -0700, Tom Engleward wrote:
 --- Vahan Yerkanian [EMAIL PROTECTED] wrote:
  Andrew Kohlsmith wrote:
   On Thursday 04 May 2006 11:31, Louis-David
  Mitterrand wrote:
   I've got this low-ping 100%-up dsl connection
  between two asterisk
   1.2.7.1 servers. And oftentimes one of them would
  declare its opposite
   UNREACHABLE.
  
  Same, here, two asterisk 1.2.7.1 boxes connected to
  the same switch... Over a week I see at least one case of one of the
  boxes becoming unavailable for the other... simple iax2 reload
  fixes the problem.
  
  Been like this for ages.
 
 rant
 From this thread today I've learned that the problems
 I've been having the entire time I've been using
 asterisk (about two weeks) stem not from NAT, as I
 originally thought, but from asterisk itself, so that
 if I were to move my asterisk box to a public IP
 address, my iax2 connection to my PSTN originator
 (which also runs asterisk) would _still_ be
 unreliable.
 This makes iax2 on asterisk useless for receiving
 calls. No matter how many spiffy features asterisk
 has, there is one simple nonnegotiable requirement: it
 must always answer incoming calls. If it can't do
 that, then it can't be relied on. And over iax2, it
 can't do that.

Right now I have:

CLI iax2 show peers
tmm1 192.168.0.1 (S) 255.255.255.255 4569 (T) UNREACHABLE

CLI sip show peers
tmm1 192.168.0.1 A 5060 OK (40 ms)

And it has been so for 15 minutes.

Why is IAX2 so flaky?

If I did not resort to SIP for inter-asterisk communications I would be 
out of a job at this time.
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[Asterisk-Users] why a perfectly fine iax2 host becomes UNREACHABLE?

2006-05-04 Thread Louis-David Mitterrand
I've got this low-ping 100%-up dsl connection between two asterisk 
1.2.7.1 servers. And oftentimes one of them would declare its opposite 
UNREACHABLE.

Why can this happen? The host stanzas in iax.conf have raw IP's, so no 
DNS monkey business here.. An inquiring mind wants to know.


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Re: [Asterisk-Users] why a perfectly fine iax2 host becomes UNREACHABLE?

2006-05-04 Thread Louis-David Mitterrand
On Thu, May 04, 2006 at 10:31:17PM +0500, Vahan Yerkanian wrote:
 Andrew Kohlsmith wrote:
 On Thursday 04 May 2006 11:31, Louis-David Mitterrand wrote:
 I've got this low-ping 100%-up dsl connection between two asterisk
 1.2.7.1 servers. And oftentimes one of them would declare its opposite
 UNREACHABLE.
 
 Same, here, two asterisk 1.2.7.1 boxes connected to the same switch... 
 Over a week I see at least one case of one of the boxes becoming 
 unavailable for the other... simple iax2 reload fixes the problem.

Is SIP between two asterisk boxes more reliable? Has someone tried it?
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[Asterisk-Users] brittle IAX connections ?

2006-05-03 Thread Louis-David Mitterrand
Hello,

I have several asterisk 1.2.7.1 servers connected through iax2 and often 
the local asterisk would no longer see the remote one, even thought the 
link is high quality and the ping is perfect.

Is there some issues to take into account about IAX2 connections? 

Is asterisk's DNS resolution too fragile and should I use raw IP's in my 
configs?

Thanks for any help (I'm in hot water with this issue, client expects 
_quick_ improvement of call quality)
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