Re: [Asterisk-Users] ChanSpy via external application
Just implemented a similar feature here - apparently the chanprefix won't accept a full channel identifier, so I ended up dropping the last character (this works for me since all the sip delivery we want to monitor is to individual handsets - I won't be monitoring any channels that are delivered in bulk). I should really file this as a bug - I would think more useful behaviour in most cases would be to take a channel identifier rather than a prefix. Dov Bigio wrote: Hello, It didn't work... I used Data: SIP/dov.bigio-9949 which was the channel being used, and the call I received just had beeps... no conversation. According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't take a channel as parameter, does it? Thank you very much!! Dov - Original Message - *From:* Giovanni Miano mailto:[EMAIL PROTECTED] *To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users Mailing List - Non-Commercial Discussion mailto:asterisk-users@lists.digium.com *Sent:* Thursday, January 05, 2006 7:01 PM *Subject:* Re: [Asterisk-Users] ChanSpy via external application Use channel of your agent Channel: SIP/dov.bigio MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: SIP/234-ssnf Priority: 1 Cheers, Giovanni Miano 2006/1/5, Dov Bigio [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]: Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is me MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: Agent/5450 - This is the Agent I want to monitor Priority: 1 The problem is that ChanSpy doesn't accept Agent/ as parameter, just Agent. Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much! Dov ___ --Bandwidth and Colocation provided by Easynews.com http://Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users http://lists.digium.com/mailman/listinfo/asterisk-users -- Giovanni Miano ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] ChanSpy via external application
This problem has been already corrected in Asterisk 1.2. See this bug: http://bugs.digium.com/view.php?id=6009 On Monday 09 January 2006 00:51, Peter Fern wrote: Just implemented a similar feature here - apparently the chanprefix won't accept a full channel identifier, so I ended up dropping the last character (this works for me since all the sip delivery we want to monitor is to individual handsets - I won't be monitoring any channels that are delivered in bulk). I should really file this as a bug - I would think more useful behaviour in most cases would be to take a channel identifier rather than a prefix. Dov Bigio wrote: Hello, It didn't work... I used Data: SIP/dov.bigio-9949 which was the channel being used, and the call I received just had beeps... no conversation. According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't take a channel as parameter, does it? Thank you very much!! Dov - Original Message - *From:* Giovanni Miano mailto:[EMAIL PROTECTED] *To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users Mailing List - Non-Commercial Discussion mailto:asterisk-users@lists.digium.com *Sent:* Thursday, January 05, 2006 7:01 PM *Subject:* Re: [Asterisk-Users] ChanSpy via external application Use channel of your agent Channel: SIP/dov.bigio MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: SIP/234-ssnf Priority: 1 Cheers, Giovanni Miano 2006/1/5, Dov Bigio [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]: Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is me MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: Agent/5450 - This is the Agent I want to monitor Priority: 1 The problem is that ChanSpy doesn't accept Agent/ as parameter, just Agent. Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much! Dov ___ --Bandwidth and Colocation provided by Easynews.com http://Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users http://lists.digium.com/mailman/listinfo/asterisk-users -- Giovanni Miano ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Juan Jose Comellas ([EMAIL PROTECTED]) ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] ChanSpy via external application
Ahh, I'm running r7233, I'll update to the latest rev to pull in the changes, thanks Juan. Juan Jose Comellas wrote: This problem has been already corrected in Asterisk 1.2. See this bug: http://bugs.digium.com/view.php?id=6009 On Monday 09 January 2006 00:51, Peter Fern wrote: Just implemented a similar feature here - apparently the chanprefix won't accept a full channel identifier, so I ended up dropping the last character (this works for me since all the sip delivery we want to monitor is to individual handsets - I won't be monitoring any channels that are delivered in bulk). I should really file this as a bug - I would think more useful behaviour in most cases would be to take a channel identifier rather than a prefix. Dov Bigio wrote: Hello, It didn't work... I used Data: SIP/dov.bigio-9949 which was the channel being used, and the call I received just had beeps... no conversation. According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't take a channel as parameter, does it? Thank you very much!! Dov - Original Message - *From:* Giovanni Miano mailto:[EMAIL PROTECTED] *To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users Mailing List - Non-Commercial Discussion mailto:asterisk-users@lists.digium.com *Sent:* Thursday, January 05, 2006 7:01 PM *Subject:* Re: [Asterisk-Users] ChanSpy via external application Use channel of your agent Channel: SIP/dov.bigio MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: SIP/234-ssnf Priority: 1 Cheers, Giovanni Miano 2006/1/5, Dov Bigio [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]: Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is me MaxRetries: 3 RetryTime: 40 WaitTime: 25 Context: 01.telecom Application: ChanSpy Data: Agent/5450 - This is the Agent I want to monitor Priority: 1 The problem is that ChanSpy doesn't accept Agent/ as parameter, just Agent. Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much! Dov ___ --Bandwidth and Colocation provided by Easynews.com http://Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users http://lists.digium.com/mailman/listinfo/asterisk-users -- Giovanni Miano ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] ChanSpy via external application
Hello, It didn't work... I used "Data: SIP/dov.bigio-9949" which was the channel being used, and the call I received just had beeps... no conversation. According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't take a channel as parameter, does it? Thank you very much!! Dov - Original Message - From: Giovanni Miano To: Dov Bigio ; Asterisk Users Mailing List - Non-Commercial Discussion Sent: Thursday, January 05, 2006 7:01 PM Subject: Re: [Asterisk-Users] ChanSpy via external application Use channel of your agentChannel: SIP/dov.bigioMaxRetries: 3RetryTime: 40WaitTime: 25Context: 01.telecomApplication: ChanSpyData: SIP/234-ssnfPriority: 1Cheers,Giovanni Miano 2006/1/5, Dov Bigio [EMAIL PROTECTED]: Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is meMaxRetries: 3RetryTime: 40WaitTime: 25Context: 01.telecomApplication: ChanSpyData: Agent/5450- This is the Agent I want to monitorPriority: 1 The problem is that ChanSpy doesn't accept "Agent/" as parameter, just "Agent". Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much!Dov ___--Bandwidth and Colocation provided by Easynews.com --Asterisk-Users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Giovanni Miano ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] ChanSpy via external application
Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is meMaxRetries: 3RetryTime: 40WaitTime: 25Context: 01.telecomApplication: ChanSpyData: Agent/5450- This is the Agent I want to monitorPriority: 1 The problem is that ChanSpy doesn't accept "Agent/" as parameter, just "Agent". Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much!Dov ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] ChanSpy via external application
Use channel of your agentChannel: SIP/dov.bigioMaxRetries: 3RetryTime: 40WaitTime: 25Context: 01.telecomApplication: ChanSpyData: SIP/234-ssnfPriority: 1Cheers,Giovanni Miano2006/1/5, Dov Bigio [EMAIL PROTECTED]: Hi, I have developped an application that monitors the status of my queues through the events triggered on the Manager Interface. This way, I can know the status of my Agent real time. Now, I have a new requirement that I must allow a manager to click on the Agent he wants to monitor and be able to monitor the call. My idea was to, when the user clicks on the Agent, I would Originate a call between his extension and the extension I have for ChanSpy, passing as parameter the Agent number. For testing this, I tried a call file on /var/spool/asterisk/outgoing Channel: SIP/dov.bigio --- This is meMaxRetries: 3RetryTime: 40WaitTime: 25Context: 01.telecomApplication: ChanSpyData: Agent/5450- This is the Agent I want to monitorPriority: 1 The problem is that ChanSpy doesn't accept Agent/ as parameter, just Agent. Is there a way to ChanSpy a specific know Agent? (Or at least to send via dtmf the Agent Number I want to monitor right after the ChanSpy application is called? Thank you very much!Dov ___--Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing listTo UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Giovanni Miano ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users