Re: [Asterisk-Users] ChanSpy via external application

2006-01-08 Thread Peter Fern
Just implemented a similar feature here - apparently the chanprefix 
won't accept a full channel identifier, so I ended up dropping the last 
character (this works for me since all the sip delivery we want to 
monitor is to individual handsets - I won't be monitoring any channels 
that are delivered in bulk).


I should really file this as a bug - I would think more useful behaviour 
in most cases would be to take a channel identifier rather than a prefix.


Dov Bigio wrote:


Hello,
 
It didn't work...
 
I used Data: SIP/dov.bigio-9949 which was the channel being used, 
and the call I received just had beeps... no conversation.
 
According to the documentation on 
(http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't 
take a channel as parameter, does it?
 
Thank you very much!!

Dov

- Original Message -
*From:* Giovanni Miano mailto:[EMAIL PROTECTED]
*To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users
Mailing List - Non-Commercial Discussion
mailto:asterisk-users@lists.digium.com
*Sent:* Thursday, January 05, 2006 7:01 PM
*Subject:* Re: [Asterisk-Users] ChanSpy via external application

Use channel of your agent

Channel: SIP/dov.bigio
MaxRetries: 3
RetryTime: 40
WaitTime: 25
Context: 01.telecom
Application: ChanSpy
Data: SIP/234-ssnf
Priority: 1

Cheers,
Giovanni Miano

2006/1/5, Dov Bigio  [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]:

Hi,
 
I have developped an application that monitors the status of

my queues through the events triggered on the Manager Interface.
 
This way, I can know the status of my Agent real time.
 
Now, I have a new requirement that I must allow a manager to

click on the Agent he wants to monitor and be able to monitor
the call.
 
My idea was to, when the user clicks on the Agent, I would

Originate a call between his extension and  the extension I
have for ChanSpy, passing as parameter the Agent number.
 
For testing this, I tried a call file on

/var/spool/asterisk/outgoing
 
Channel: SIP/dov.bigio  --- This is me

MaxRetries: 3
RetryTime: 40
WaitTime: 25
Context: 01.telecom
Application: ChanSpy
Data: Agent/5450  - This is the
Agent I want to monitor
Priority: 1
The problem is that ChanSpy doesn't accept Agent/ as
parameter, just Agent.
Is there a way to ChanSpy a specific know Agent?
(Or at least to send via dtmf the Agent Number I want to
monitor right after the ChanSpy application is called?
 
Thank you very much!

Dov
 


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Re: [Asterisk-Users] ChanSpy via external application

2006-01-08 Thread Juan Jose Comellas
This problem has been already corrected in Asterisk 1.2. See this bug:

http://bugs.digium.com/view.php?id=6009


On Monday 09 January 2006 00:51, Peter Fern wrote:
 Just implemented a similar feature here - apparently the chanprefix
 won't accept a full channel identifier, so I ended up dropping the last
 character (this works for me since all the sip delivery we want to
 monitor is to individual handsets - I won't be monitoring any channels
 that are delivered in bulk).

 I should really file this as a bug - I would think more useful behaviour
 in most cases would be to take a channel identifier rather than a prefix.

 Dov Bigio wrote:
  Hello,
 
  It didn't work...
 
  I used Data: SIP/dov.bigio-9949 which was the channel being used,
  and the call I received just had beeps... no conversation.
 
  According to the documentation on
  (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't
  take a channel as parameter, does it?
 
  Thank you very much!!
  Dov
 
  - Original Message -
  *From:* Giovanni Miano mailto:[EMAIL PROTECTED]
  *To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users
  Mailing List - Non-Commercial Discussion
  mailto:asterisk-users@lists.digium.com
  *Sent:* Thursday, January 05, 2006 7:01 PM
  *Subject:* Re: [Asterisk-Users] ChanSpy via external application
 
  Use channel of your agent
 
  Channel: SIP/dov.bigio
  MaxRetries: 3
  RetryTime: 40
  WaitTime: 25
  Context: 01.telecom
  Application: ChanSpy
  Data: SIP/234-ssnf
  Priority: 1
 
  Cheers,
  Giovanni Miano
 
  2006/1/5, Dov Bigio  [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]:
 
  Hi,
 
  I have developped an application that monitors the status of
  my queues through the events triggered on the Manager Interface.
 
  This way, I can know the status of my Agent real time.
 
  Now, I have a new requirement that I must allow a manager to
  click on the Agent he wants to monitor and be able to monitor
  the call.
 
  My idea was to, when the user clicks on the Agent, I would
  Originate a call between his extension and  the extension I
  have for ChanSpy, passing as parameter the Agent number.
 
  For testing this, I tried a call file on
  /var/spool/asterisk/outgoing
 
  Channel: SIP/dov.bigio  --- This is me
  MaxRetries: 3
  RetryTime: 40
  WaitTime: 25
  Context: 01.telecom
  Application: ChanSpy
  Data: Agent/5450  - This is the
  Agent I want to monitor
  Priority: 1
  The problem is that ChanSpy doesn't accept Agent/ as
  parameter, just Agent.
  Is there a way to ChanSpy a specific know Agent?
  (Or at least to send via dtmf the Agent Number I want to
  monitor right after the ChanSpy application is called?
 
  Thank you very much!
  Dov
 
 
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  --
  Giovanni Miano
 
 
 
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Juan Jose Comellas
([EMAIL PROTECTED])

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Re: [Asterisk-Users] ChanSpy via external application

2006-01-08 Thread Peter Fern
Ahh, I'm running r7233, I'll update to the latest rev to pull in the 
changes, thanks Juan.


Juan Jose Comellas wrote:


This problem has been already corrected in Asterisk 1.2. See this bug:

http://bugs.digium.com/view.php?id=6009


On Monday 09 January 2006 00:51, Peter Fern wrote:
 


Just implemented a similar feature here - apparently the chanprefix
won't accept a full channel identifier, so I ended up dropping the last
character (this works for me since all the sip delivery we want to
monitor is to individual handsets - I won't be monitoring any channels
that are delivered in bulk).

I should really file this as a bug - I would think more useful behaviour
in most cases would be to take a channel identifier rather than a prefix.

Dov Bigio wrote:
   


Hello,

It didn't work...

I used Data: SIP/dov.bigio-9949 which was the channel being used,
and the call I received just had beeps... no conversation.

According to the documentation on
(http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't
take a channel as parameter, does it?

Thank you very much!!
Dov

   - Original Message -
   *From:* Giovanni Miano mailto:[EMAIL PROTECTED]
   *To:* Dov Bigio mailto:[EMAIL PROTECTED] ; Asterisk Users
   Mailing List - Non-Commercial Discussion
   mailto:asterisk-users@lists.digium.com
   *Sent:* Thursday, January 05, 2006 7:01 PM
   *Subject:* Re: [Asterisk-Users] ChanSpy via external application

   Use channel of your agent

   Channel: SIP/dov.bigio
   MaxRetries: 3
   RetryTime: 40
   WaitTime: 25
   Context: 01.telecom
   Application: ChanSpy
   Data: SIP/234-ssnf
   Priority: 1

   Cheers,
   Giovanni Miano

   2006/1/5, Dov Bigio  [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]:

   Hi,

   I have developped an application that monitors the status of
   my queues through the events triggered on the Manager Interface.

   This way, I can know the status of my Agent real time.

   Now, I have a new requirement that I must allow a manager to
   click on the Agent he wants to monitor and be able to monitor
   the call.

   My idea was to, when the user clicks on the Agent, I would
   Originate a call between his extension and  the extension I
   have for ChanSpy, passing as parameter the Agent number.

   For testing this, I tried a call file on
   /var/spool/asterisk/outgoing

   Channel: SIP/dov.bigio  --- This is me
   MaxRetries: 3
   RetryTime: 40
   WaitTime: 25
   Context: 01.telecom
   Application: ChanSpy
   Data: Agent/5450  - This is the
   Agent I want to monitor
   Priority: 1
   The problem is that ChanSpy doesn't accept Agent/ as
   parameter, just Agent.
   Is there a way to ChanSpy a specific know Agent?
   (Or at least to send via dtmf the Agent Number I want to
   monitor right after the ChanSpy application is called?

   Thank you very much!
   Dov


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Re: [Asterisk-Users] ChanSpy via external application

2006-01-06 Thread Dov Bigio



Hello,

It didn't work...

I used "Data: SIP/dov.bigio-9949" which was the 
channel being used, and the call I received just had beeps... no 
conversation.

According to the documentation on (http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), 
ChanSpy doesn't take a channel as parameter, does it?

Thank you very much!!
Dov

  - Original Message - 
  From: 
  Giovanni 
  Miano 
  To: Dov Bigio ; Asterisk Users Mailing List - 
  Non-Commercial Discussion 
  Sent: Thursday, January 05, 2006 7:01 
  PM
  Subject: Re: [Asterisk-Users] ChanSpy via 
  external application
  Use channel of your agentChannel: SIP/dov.bigioMaxRetries: 3RetryTime: 40WaitTime: 
  25Context: 01.telecomApplication: ChanSpyData: 
  SIP/234-ssnfPriority: 1Cheers,Giovanni Miano
  2006/1/5, Dov Bigio  [EMAIL PROTECTED]:
  
Hi,

I have developped an application that monitors 
the status of my queues through the events triggered on the Manager 
Interface.

This way, I can know the status of my Agent 
real time.

Now, I have a new requirement that I must allow 
a manager to click on the Agent he wants to monitor and be able to monitor 
the call.

My idea was to, when the user clicks on the 
Agent, I would Originate a call between his extension and the 
extension I have for ChanSpy, passing as parameter the Agent 
number.

For testing this, I tried a call file on 
/var/spool/asterisk/outgoing

Channel: 
SIP/dov.bigio 
--- This is meMaxRetries: 3RetryTime: 40WaitTime: 
25Context: 01.telecomApplication: ChanSpyData: 
Agent/5450- 
This is the Agent I want to monitorPriority: 1
The problem is that ChanSpy doesn't accept 
"Agent/" as parameter, just "Agent".
Is there a way to ChanSpy a specific know 
Agent?
(Or at least to send via dtmf the Agent Number 
I want to monitor right after the ChanSpy application is 
called?

Thank you very much!Dov
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-- Giovanni Miano 

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[Asterisk-Users] ChanSpy via external application

2006-01-05 Thread Dov Bigio



Hi,

I have developped an application that monitors the 
status of my queues through the events triggered on the Manager 
Interface.

This way, I can know the status of my Agent real 
time.

Now, I have a new requirement that I must allow a 
manager to click on the Agent he wants to monitor and be able to monitor the 
call.

My idea was to, when the user clicks on the Agent, 
I would Originate a call between his extension and the extension I have 
for ChanSpy, passing as parameter the Agent number.

For testing this, I tried a call file on 
/var/spool/asterisk/outgoing

Channel: 
SIP/dov.bigio 
--- This is meMaxRetries: 3RetryTime: 40WaitTime: 
25Context: 01.telecomApplication: ChanSpyData: 
Agent/5450- 
This is the Agent I want to monitorPriority: 1
The problem is that ChanSpy doesn't accept 
"Agent/" as parameter, just "Agent".
Is there a way to ChanSpy a specific know 
Agent?
(Or at least to send via dtmf the Agent Number I 
want to monitor right after the ChanSpy application is called?

Thank you very much!Dov

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Re: [Asterisk-Users] ChanSpy via external application

2006-01-05 Thread Giovanni Miano
Use channel of your agentChannel: 
SIP/dov.bigioMaxRetries: 3RetryTime: 40WaitTime: 
25Context: 01.telecomApplication: ChanSpyData: SIP/234-ssnfPriority: 1Cheers,Giovanni Miano2006/1/5, Dov Bigio 
[EMAIL PROTECTED]:






Hi,

I have developped an application that monitors the 
status of my queues through the events triggered on the Manager 
Interface.

This way, I can know the status of my Agent real 
time.

Now, I have a new requirement that I must allow a 
manager to click on the Agent he wants to monitor and be able to monitor the 
call.

My idea was to, when the user clicks on the Agent, 
I would Originate a call between his extension and the extension I have 
for ChanSpy, passing as parameter the Agent number.

For testing this, I tried a call file on 
/var/spool/asterisk/outgoing

Channel: 
SIP/dov.bigio 
--- This is meMaxRetries: 3RetryTime: 40WaitTime: 
25Context: 01.telecomApplication: ChanSpyData: 
Agent/5450- 
This is the Agent I want to monitorPriority: 1
The problem is that ChanSpy doesn't accept 
Agent/ as parameter, just Agent.
Is there a way to ChanSpy a specific know 
Agent?
(Or at least to send via dtmf the Agent Number I 
want to monitor right after the ChanSpy application is called?

Thank you very much!Dov


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-- Giovanni Miano
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