Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-10 Thread Julian Lyndon-Smith
Just as a follow up on this thread, I decided to go for the Digium 412P 
quad port card.

Thanks to everyone who commented, positively and negatively - it helped 
provide a balanced view in the end.

Julian.

Matt Florell wrote:
 On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
 Julian Lyndon-Smith wrote:
 Julian Lyndon-Smith wrote:
 Nothing from me is posting to the list either.

 heh. Thought that this trick would work: it did for Doug.

 I've been trying to send the email below for 3 days now !

 I know this is probably going to ignite the flames again ..

 I have looked at the recent threads regarding these two manufacturers,
 but there didn't seem to be much *technical* differences between the 2,
 it was rather more subjective - some people say Sangoma is better, some
 say Digium. And quite a lot of you're spreading FUD No, you are etc.

 I wanted to know if anyone has any specific comparisons or suggestions
 on the Sangoma A104D and the Digium TE406/411 cards ?
 I didn't want to start a flame war. I honestly just wanted a simple
 yes or no to the question Is a 406/411 technically comparable to
 the a104D.
 
 I think you mean the TE407/412 cards, the 406/411 series (using the
 OKI chipset instead of the Octasic) were discontinued by Digium. And
 while the Sangoma line uses a104 as a base for all variations of
 their quad-port T1/E1 cards(PCI/PCIexpress/EC/non-EC) Digium has
 several different product numbers for standard PCI(TE405P/410/407/412)
 and a different number for their PCIexpress cards(TE420) where it
 seems that they have changed their product naming scheme to be more
 similar to Sangoma's adding a B for the echo-can version of the
 card.
 
 Here's a run-down of the available quad T1 cards from the 3 big players:
 Digium:
 - TE405P - PCI 5v-only, NO hardware EC
 - TE410P - PCI 3v-only, NO hardware EC
 - TE406P/TE411P - DISCONTINUED
 - TE407P - PCI 5v-only, Octasic Hardware Echo-cancellation
 - TE412P - PCI 3v-only, Octasic Hardware Echo-cancellation
 - TE420 - PCIexpress, NO hardware EC
 - TE420B - PCIexpress, Octasic Hardware Echo-cancellation
 
 Rhino:
 - R4T1 - PCI, NO hardware EC
 - R4T1-e - PCIexpress, NO hardware EC
 - Add-on Octasic Echo Canceller
 
 Sangoma:
 - a104 - PCI, NO Hardware EC
 - a104X - PCIexpress, NO Hardware EC
 - a104d - PCI, Octasic Hardware Echo-cancellation
 - a104dX - PCIexpress, Octasic Hardware Echo-cancellation
 
 
  From what I've read, the IRQ issues are not present any more on the
 digium cards.

 Is the echo cancelling hardware comparable ?

 I need to install the new card in a dell 2850 or 2950 or possibly even a
 HP DL360. Anyone have some comments on this ?
 
 Do not use Dell. I have had issues with both Sangoma and Digium cards
 on multiple brand-new Dell servers. This is the only vendor that has
 consistently given me problems with telco-interface cards.
 
 
 Hope that helps,
 
 MATT---
 
 
 fwiw, my heart says I should buy Digium. My head says I should buy
 Sangoma. Either my head needs to be convinced that the TE406 is
 technically as good and as reliable as the 104D, or my heart needs to
 fall out of love with the romantic notion of supporting Digium because
 of asterisk.

 Julian
 We have used the TE405 and te410 in the past, changed to sangoma A102
 (because of problems we were having at the time that we now think may
 have been telco related).

 Setting up the digium cards seemed simpler (no patching etc, and no
 extra wanrouter drivers) but the A102 seem very stable and reliable.

 Julian

 Julian

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Julian Lyndon-Smith
Julian Lyndon-Smith wrote:
 Julian Lyndon-Smith wrote:
 Nothing from me is posting to the list either.

 
 heh. Thought that this trick would work: it did for Doug.
 
 I've been trying to send the email below for 3 days now !
 
 I know this is probably going to ignite the flames again ..
 
 I have looked at the recent threads regarding these two manufacturers, 
 but there didn't seem to be much *technical* differences between the 2, 
 it was rather more subjective - some people say Sangoma is better, some 
 say Digium. And quite a lot of you're spreading FUD No, you are etc.
 
 I wanted to know if anyone has any specific comparisons or suggestions 
 on the Sangoma A104D and the Digium TE406/411 cards ?

I didn't want to start a flame war. I honestly just wanted a simple 
yes or no to the question Is a 406/411 technically comparable to 
the a104D.

 From what I've read, the IRQ issues are not present any more on the 
digium cards.

Is the echo cancelling hardware comparable ?

I need to install the new card in a dell 2850 or 2950 or possibly even a 
HP DL360. Anyone have some comments on this ?

fwiw, my heart says I should buy Digium. My head says I should buy 
Sangoma. Either my head needs to be convinced that the TE406 is 
technically as good and as reliable as the 104D, or my heart needs to 
fall out of love with the romantic notion of supporting Digium because 
of asterisk.

Julian
 
 We have used the TE405 and te410 in the past, changed to sangoma A102 
 (because of problems we were having at the time that we now think may 
 have been telco related).
 
 Setting up the digium cards seemed simpler (no patching etc, and no 
 extra wanrouter drivers) but the A102 seem very stable and reliable.
 
 Julian
 
 Julian

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread randulo
On 10/5/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
 I have looked at the recent threads regarding these two manufacturers,
 but there didn't seem to be much *technical* differences between the 2,
 it was rather more subjective - some people say Sangoma is better, some
 say Digium. And quite a lot of you're spreading FUD No, you are etc.

To all on this thread:

Buying a hardware piece for voip (or for anything) is like looking for
a spouse and soulmate. What will be your best choice may not be
someone else's best choice. You have all had experience debugging,
right? You know that every installation has a thousand variables, both
hardware and software, both human and electro-mechanical. Common
wisdom states that you shouldn't run several cards in one PC, yet I
have 2 X100P and one TDM400P, all early generation cards in one
PIII-800 box and they work fine. Even the zaptel diagnostics score
well! Of course, we have a low call volume, one of the many variables.

I am positive that no scientific measurement will allow you to make a
choice based on charts and reading. I was at the Axis camera exhibitor
stand a few days ago, and while I looked at the different cameras the
person there said immediately, if your customers want to test drive
any of these, let me know and we'll lend them one for a month.

A good retailer  of voip hardware would perhaps be able to do this for
you. Alas, I'll bet few of them can in reality. The only way to see if
hardware matches your needs and your very specific installation is to
try it. That means you'd either have to have a budget to test stuff
and hope to resell it, or find a reseller that is willing to let you
try a particular unit before paying for it or return it for credit if
it doesn't perfom as planned.

I am sensitive to the argument that Digium should get first
consideration for the reasons already  mentioned, but if another
choice has been proven significantly better, I don't think anyone at
Digium would rather you used their stuff if it was going to perform in
an inferior manner.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Matt Florell
On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
 Julian Lyndon-Smith wrote:
  Julian Lyndon-Smith wrote:
  Nothing from me is posting to the list either.
 
 
  heh. Thought that this trick would work: it did for Doug.
 
  I've been trying to send the email below for 3 days now !
 
  I know this is probably going to ignite the flames again ..
 
  I have looked at the recent threads regarding these two manufacturers,
  but there didn't seem to be much *technical* differences between the 2,
  it was rather more subjective - some people say Sangoma is better, some
  say Digium. And quite a lot of you're spreading FUD No, you are etc.
 
  I wanted to know if anyone has any specific comparisons or suggestions
  on the Sangoma A104D and the Digium TE406/411 cards ?

 I didn't want to start a flame war. I honestly just wanted a simple
 yes or no to the question Is a 406/411 technically comparable to
 the a104D.

I think you mean the TE407/412 cards, the 406/411 series (using the
OKI chipset instead of the Octasic) were discontinued by Digium. And
while the Sangoma line uses a104 as a base for all variations of
their quad-port T1/E1 cards(PCI/PCIexpress/EC/non-EC) Digium has
several different product numbers for standard PCI(TE405P/410/407/412)
and a different number for their PCIexpress cards(TE420) where it
seems that they have changed their product naming scheme to be more
similar to Sangoma's adding a B for the echo-can version of the
card.

Here's a run-down of the available quad T1 cards from the 3 big players:
Digium:
- TE405P - PCI 5v-only, NO hardware EC
- TE410P - PCI 3v-only, NO hardware EC
- TE406P/TE411P - DISCONTINUED
- TE407P - PCI 5v-only, Octasic Hardware Echo-cancellation
- TE412P - PCI 3v-only, Octasic Hardware Echo-cancellation
- TE420 - PCIexpress, NO hardware EC
- TE420B - PCIexpress, Octasic Hardware Echo-cancellation

Rhino:
- R4T1 - PCI, NO hardware EC
- R4T1-e - PCIexpress, NO hardware EC
- Add-on Octasic Echo Canceller

Sangoma:
- a104 - PCI, NO Hardware EC
- a104X - PCIexpress, NO Hardware EC
- a104d - PCI, Octasic Hardware Echo-cancellation
- a104dX - PCIexpress, Octasic Hardware Echo-cancellation


  From what I've read, the IRQ issues are not present any more on the
 digium cards.

 Is the echo cancelling hardware comparable ?

 I need to install the new card in a dell 2850 or 2950 or possibly even a
 HP DL360. Anyone have some comments on this ?

Do not use Dell. I have had issues with both Sangoma and Digium cards
on multiple brand-new Dell servers. This is the only vendor that has
consistently given me problems with telco-interface cards.


Hope that helps,

MATT---


 fwiw, my heart says I should buy Digium. My head says I should buy
 Sangoma. Either my head needs to be convinced that the TE406 is
 technically as good and as reliable as the 104D, or my heart needs to
 fall out of love with the romantic notion of supporting Digium because
 of asterisk.

 Julian
 
  We have used the TE405 and te410 in the past, changed to sangoma A102
  (because of problems we were having at the time that we now think may
  have been telco related).
 
  Setting up the digium cards seemed simpler (no patching etc, and no
  extra wanrouter drivers) but the A102 seem very stable and reliable.
 
  Julian
 
  Julian
 
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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Erik Anderson
On 10/6/07, Matt Florell [EMAIL PROTECTED] wrote:

 Do not use Dell. I have had issues with both Sangoma and Digium cards
 on multiple brand-new Dell servers. This is the only vendor that has
 consistently given me problems with telco-interface cards.

I'll have to refute this.  Every single asterisk system I've put
together has been on a Dell hardware. I use Sangoma linecards in all
of my systems.  I'm running several of the lower-end Dell SC server
series, as well as several servers running on higher-end PowerEdge
2950, 2650, and 1950 hardware.  I haven't had a single problem on any
of them, audio quality-wise or stabilty-wise.

-Erik

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Julian Lyndon-Smith
Thanks Matt,

Matt Florell wrote:
 On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
 Julian Lyndon-Smith wrote:
 Julian Lyndon-Smith wrote:
 Nothing from me is posting to the list either.

 heh. Thought that this trick would work: it did for Doug.

 I've been trying to send the email below for 3 days now !

 I know this is probably going to ignite the flames again ..

 I have looked at the recent threads regarding these two manufacturers,
 but there didn't seem to be much *technical* differences between the 2,
 it was rather more subjective - some people say Sangoma is better, some
 say Digium. And quite a lot of you're spreading FUD No, you are etc.

 I wanted to know if anyone has any specific comparisons or suggestions
 on the Sangoma A104D and the Digium TE406/411 cards ?
 I didn't want to start a flame war. I honestly just wanted a simple
 yes or no to the question Is a 406/411 technically comparable to
 the a104D.
 
 I think you mean the TE407/412 cards, the 406/411 series (using the
 OKI chipset instead of the Octasic) were discontinued by Digium. And
 while the Sangoma line uses a104 as a base for all variations of
 their quad-port T1/E1 cards(PCI/PCIexpress/EC/non-EC) Digium has

I saw that today ;)

 several different product numbers for standard PCI(TE405P/410/407/412)
 and a different number for their PCIexpress cards(TE420) where it
 seems that they have changed their product naming scheme to be more
 similar to Sangoma's adding a B for the echo-can version of the
 card.
 
 Here's a run-down of the available quad T1 cards from the 3 big players:
 Digium:
 - TE405P - PCI 5v-only, NO hardware EC
 - TE410P - PCI 3v-only, NO hardware EC
 - TE406P/TE411P - DISCONTINUED
 - TE407P - PCI 5v-only, Octasic Hardware Echo-cancellation
 - TE412P - PCI 3v-only, Octasic Hardware Echo-cancellation
 - TE420 - PCIexpress, NO hardware EC
 - TE420B - PCIexpress, Octasic Hardware Echo-cancellation
 
 Rhino:
 - R4T1 - PCI, NO hardware EC
 - R4T1-e - PCIexpress, NO hardware EC
 - Add-on Octasic Echo Canceller
 
 Sangoma:
 - a104 - PCI, NO Hardware EC
 - a104X - PCIexpress, NO Hardware EC
 - a104d - PCI, Octasic Hardware Echo-cancellation
 - a104dX - PCIexpress, Octasic Hardware Echo-cancellation
 
 
  From what I've read, the IRQ issues are not present any more on the
 digium cards.

 Is the echo cancelling hardware comparable ?

 I need to install the new card in a dell 2850 or 2950 or possibly even a
 HP DL360. Anyone have some comments on this ?
 
 Do not use Dell. I have had issues with both Sangoma and Digium cards
 on multiple brand-new Dell servers. This is the only vendor that has
 consistently given me problems with telco-interface cards.

We've been running on a dell machine for a couple of years with no 
problems - but I've heard that lots of people have the problem. Would 
you recommend the HP then ?

 
 
 Hope that helps,
 
 MATT---
 
 
 fwiw, my heart says I should buy Digium. My head says I should buy
 Sangoma. Either my head needs to be convinced that the TE406 is
 technically as good and as reliable as the 104D, or my heart needs to
 fall out of love with the romantic notion of supporting Digium because
 of asterisk.

 Julian
 We have used the TE405 and te410 in the past, changed to sangoma A102
 (because of problems we were having at the time that we now think may
 have been telco related).

 Setting up the digium cards seemed simpler (no patching etc, and no
 extra wanrouter drivers) but the A102 seem very stable and reliable.

 Julian

 Julian

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Matt Florell
On 10/6/07, Erik Anderson [EMAIL PROTECTED] wrote:
 On 10/6/07, Matt Florell [EMAIL PROTECTED] wrote:
 
  Do not use Dell. I have had issues with both Sangoma and Digium cards
  on multiple brand-new Dell servers. This is the only vendor that has
  consistently given me problems with telco-interface cards.

 I'll have to refute this.  Every single asterisk system I've put
 together has been on a Dell hardware. I use Sangoma linecards in all
 of my systems.  I'm running several of the lower-end Dell SC server
 series, as well as several servers running on higher-end PowerEdge
 2950, 2650, and 1950 hardware.  I haven't had a single problem on any
 of them, audio quality-wise or stabilty-wise.

Some compatibility issues, but mostly stability issues. It started
last year with a 6850(4 x dual-core Xeons) that I ran with a PCI
Sangoma 8-port T1 card to do stress tests on. Two of the CPUs burned
up after 5 weeks of stress tests.

Then over the last year I have had three large clients that are
Dell-only companies and they all had dozens of 2U 2950 servers. about
half of them that I worked on(8 out of 16) handled the PCIexpress
cards just fine, but some of them would randomly crash with PCIE
errors. Didn't matter if it was Sangoma or Digium, they crashed just
the same. I would take a card that was crashing one system and put it
in one of the servers with no issues and it would be fine, and I would
take a card from a working system and put it in the troubled servers
and the problems would show up. There is also the problem with the
Digium TE420 where if you put it into the PCIexpress x4 slot on the
Dell 2950 that the machine will not even post, I never had that happen
on any other system or motherboard.

In the end, two of the companies switched to other server
manufacturers for their Asterisk servers and all of these problems
went away completely. The third company is sticking with Dell, and I
have been going through Dell support and multiple on-site service
calls to try to get these systems working.

I do not post a negative review of a manufacturer unless I have a lot
of personal first-hand experience to prove my opinions, and in the
case of Dell I have a lot of it.

MATT---


 -Erik

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-06 Thread Matt Florell
On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
 Thanks Matt,

 Matt Florell wrote:
  On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:
  Julian Lyndon-Smith wrote:
  Julian Lyndon-Smith wrote:
  Nothing from me is posting to the list either.
 
  heh. Thought that this trick would work: it did for Doug.
 
  I've been trying to send the email below for 3 days now !
 
  I know this is probably going to ignite the flames again ..
 
  I have looked at the recent threads regarding these two manufacturers,
  but there didn't seem to be much *technical* differences between the 2,
  it was rather more subjective - some people say Sangoma is better, some
  say Digium. And quite a lot of you're spreading FUD No, you are etc.
 
  I wanted to know if anyone has any specific comparisons or suggestions
  on the Sangoma A104D and the Digium TE406/411 cards ?
  I didn't want to start a flame war. I honestly just wanted a simple
  yes or no to the question Is a 406/411 technically comparable to
  the a104D.
 
  I think you mean the TE407/412 cards, the 406/411 series (using the
  OKI chipset instead of the Octasic) were discontinued by Digium. And
  while the Sangoma line uses a104 as a base for all variations of
  their quad-port T1/E1 cards(PCI/PCIexpress/EC/non-EC) Digium has

 I saw that today ;)

  several different product numbers for standard PCI(TE405P/410/407/412)
  and a different number for their PCIexpress cards(TE420) where it
  seems that they have changed their product naming scheme to be more
  similar to Sangoma's adding a B for the echo-can version of the
  card.
 
  Here's a run-down of the available quad T1 cards from the 3 big players:
  Digium:
  - TE405P - PCI 5v-only, NO hardware EC
  - TE410P - PCI 3v-only, NO hardware EC
  - TE406P/TE411P - DISCONTINUED
  - TE407P - PCI 5v-only, Octasic Hardware Echo-cancellation
  - TE412P - PCI 3v-only, Octasic Hardware Echo-cancellation
  - TE420 - PCIexpress, NO hardware EC
  - TE420B - PCIexpress, Octasic Hardware Echo-cancellation
 
  Rhino:
  - R4T1 - PCI, NO hardware EC
  - R4T1-e - PCIexpress, NO hardware EC
  - Add-on Octasic Echo Canceller
 
  Sangoma:
  - a104 - PCI, NO Hardware EC
  - a104X - PCIexpress, NO Hardware EC
  - a104d - PCI, Octasic Hardware Echo-cancellation
  - a104dX - PCIexpress, Octasic Hardware Echo-cancellation
 
 
   From what I've read, the IRQ issues are not present any more on the
  digium cards.
 
  Is the echo cancelling hardware comparable ?
 
  I need to install the new card in a dell 2850 or 2950 or possibly even a
  HP DL360. Anyone have some comments on this ?
 
  Do not use Dell. I have had issues with both Sangoma and Digium cards
  on multiple brand-new Dell servers. This is the only vendor that has
  consistently given me problems with telco-interface cards.

 We've been running on a dell machine for a couple of years with no
 problems - but I've heard that lots of people have the problem. Would
 you recommend the HP then ?

One of my Dell-only clients switched to HP and they have not had any
issues since the switch. So yes I would recommend HP servers over Dell
servers when using quad T1 cards.

MATT---


 
 
  Hope that helps,
 
  MATT---
 
 
  fwiw, my heart says I should buy Digium. My head says I should buy
  Sangoma. Either my head needs to be convinced that the TE406 is
  technically as good and as reliable as the 104D, or my heart needs to
  fall out of love with the romantic notion of supporting Digium because
  of asterisk.
 
  Julian
  We have used the TE405 and te410 in the past, changed to sangoma A102
  (because of problems we were having at the time that we now think may
  have been telco related).
 
  Setting up the digium cards seemed simpler (no patching etc, and no
  extra wanrouter drivers) but the A102 seem very stable and reliable.
 
  Julian
 
  Julian
 
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Re: [asterisk-users] Sangoma vs Digium:

2007-10-06 Thread Philipp Kempgen
Matt Florell wrote:

 On 10/6/07, Julian Lyndon-Smith [EMAIL PROTECTED] wrote:

 I need to install the new card in a dell 2850 or 2950 or possibly even a
 HP DL360. Anyone have some comments on this ?
 
 Do not use Dell. I have had issues with both Sangoma and Digium cards
 on multiple brand-new Dell servers. This is the only vendor that has
 consistently given me problems with telco-interface cards.

Very true. We've had some bad experience with Dell as well.

PS: Hey Matt, please http://learn.to/quote :) Just remove all that
unnecessary text.

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Kevin P. Fleming
Brian West wrote:

 open market and an open platform.  Rhino makes hardware that plugs into
 zaptel but yet I don't see their drivers in the zaptel repo... I don't
 see many of the third party hardware drivers in the zaptel repo.  

Those drivers would be there (as are the Xorcom XPP drivers) if they
were properly submitted and met our coding guidelines. To date I have no
knowledge of Sangoma ever submitting a driver for inclusion in Zaptel,
and the last time anyone talked about a driver submission from Rhino the
code was not in a state that met our minimum requirements for acceptance.

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Brian West

Kevin,
Thats good to know.  I'll keep that in mind.

Thanks,
Brian
PS: did you ever talk to mark about zaptel.h ?

On Oct 5, 2007, at 8:12 AM, Kevin P. Fleming wrote:


Those drivers would be there (as are the Xorcom XPP drivers) if they
were properly submitted and met our coding guidelines. To date I  
have no

knowledge of Sangoma ever submitting a driver for inclusion in Zaptel,
and the last time anyone talked about a driver submission from  
Rhino the
code was not in a state that met our minimum requirements for  
acceptance.


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Brian West
Sangoma has contributed to Asterisk in the past and they still do.   
They also have contributed to Yate, FreeSWITCH and various other  
software that is capable of using their hardware.  This argument of  
Digium vs Sangoma is very emotional for some.  I see it as  
competition is good and drives innovation.  Digium can't take every  
bit of credit for Asterisk, you have to remember the community has a  
large part in making Asterisk as popular as it is.  I know their is  
hostility directed at anyone that uses non-Digium hardware by some  
folks and their shouldn't be.  Its an open market and an open  
platform.  Rhino makes hardware that plugs into zaptel but yet I  
don't see their drivers in the zaptel repo... I don't see many of the  
third party hardware drivers in the zaptel repo.



/b
On Oct 5, 2007, at 7:51 AM, Steve Murphy wrote:


Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

Here's a fairly powerful argument for all you asterisk users, as to  
why

you
should purchase a Digium product vs. a Sangoma: Because Digium uses a
chunk
of the purchase money to support Asterisk. And Sangoma DOES NOT.  
Digium

employs
several developers specifically to maintain and improve Asterisk.
Sangoma DOES NOT. While they may maintain and improve their own  
versions

of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F. told
me last week we haven't seen ANYTHING from them for a LONG TIME, with
respect to the zaptel drivers. If they have been contributing patches,
they are disguising their association with Sangoma.

Don't get me wrong. I AM a Digium employee! A software Developer to be
specific,
an Asterisk developer to be precise. So, I AM highly biased towards
Digium!

Digium has a harder job than Sangoma with respect to Asterisk. While
Digium
takes a chunk of its revenue, and uses it to maintain and improve
Asterisk (not just the drivers), Sangoma doesn't, and it gives them a
competitive edge.

So, for all you folks who have bought Digium, I personally thank you!
You have helped Asterisk, and you have personally helped ME. If you  
have

long-range business or interest in Asterisk, you are indirectly
contributing to its growth and improvement when you buy Digium  
products

 services.

murf



--
Steve Murphy
Software Developer
Digium
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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Steve Murphy
On Fri, 2007-10-05 at 13:06 +0100, Julian Lyndon-Smith wrote:
 Julian Lyndon-Smith wrote:
  Nothing from me is posting to the list either.
  
 
 heh. Thought that this trick would work: it did for Doug.
 
 I've been trying to send the email below for 3 days now !
 
 I know this is probably going to ignite the flames again ..
 
 I have looked at the recent threads regarding these two manufacturers, 
 but there didn't seem to be much *technical* differences between the 2, 
 it was rather more subjective - some people say Sangoma is better, some 
 say Digium. And quite a lot of you're spreading FUD No, you are etc.
 
 I wanted to know if anyone has any specific comparisons or suggestions 
 on the Sangoma A104D and the Digium TE406/411 cards ?
 
 We have used the TE405 and te410 in the past, changed to sangoma A102 
 (because of problems we were having at the time that we now think may 
 have been telco related).
 
 Setting up the digium cards seemed simpler (no patching etc, and no 
 extra wanrouter drivers) but the A102 seem very stable and reliable.
 
 Julian

Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

Here's a fairly powerful argument for all you asterisk users, as to why
you
should purchase a Digium product vs. a Sangoma: Because Digium uses a
chunk
of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
employs
several developers specifically to maintain and improve Asterisk.
Sangoma DOES NOT. While they may maintain and improve their own versions
of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F. told
me last week we haven't seen ANYTHING from them for a LONG TIME, with
respect to the zaptel drivers. If they have been contributing patches,
they are disguising their association with Sangoma.

Don't get me wrong. I AM a Digium employee! A software Developer to be
specific,
an Asterisk developer to be precise. So, I AM highly biased towards
Digium! 

Digium has a harder job than Sangoma with respect to Asterisk. While
Digium 
takes a chunk of its revenue, and uses it to maintain and improve
Asterisk (not just the drivers), Sangoma doesn't, and it gives them a
competitive edge. 

So, for all you folks who have bought Digium, I personally thank you!
You have helped Asterisk, and you have personally helped ME. If you have
long-range business or interest in Asterisk, you are indirectly
contributing to its growth and improvement when you buy Digium products
 services.

murf



-- 
Steve Murphy
Software Developer
Digium


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Thomas Kenyon
Steve Murphy wrote:
 
 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!
 
 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs

I've not tried Sangoma, Rhino or any of the clones like Atcom or
Zapmicro cards. And I'm only really Hijacking this thread because I
haven't been able to get this question posted.

Is there any way of finding the serial number to a TDM-400P without
taking the machine apart? (and preferably without resetting it).

How can you tell a Genuine Digium Product from a fake one? (since they
arrive in OEM packaging).

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Matthew Fredrickson
Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.  They 
 also have contributed to Yate, FreeSWITCH and various other software 
 that is capable of using their hardware.  This argument of Digium vs 
 Sangoma is very emotional for some.  I see it as competition is good and 
 drives innovation.  Digium can't take every bit of credit for Asterisk, 
 you have to remember the community has a large part in making Asterisk 
 as popular as it is.  I know their is hostility directed at anyone that 
 uses non-Digium hardware by some folks and their shouldn't be.  Its an 
 open market and an open platform.  Rhino makes hardware that plugs into 
 zaptel but yet I don't see their drivers in the zaptel repo... I don't 
 see many of the third party hardware drivers in the zaptel repo.

Not to ignite any fires, but I don't think I've *ever* knowingly 
received a patch to libpri or chan_zap from them.  And I've fixed a few 
protocol related bugs in libpri for people with Sangoma cards.  It'd be 
nice if they at the very least supported the protocol stacks and zaptel 
channel driver they use to make money off their cards.

Matthew Fredrickson

 
 
 /b
 On Oct 5, 2007, at 7:51 AM, Steve Murphy wrote:
 
 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs
 several developers specifically to maintain and improve Asterisk.
 Sangoma DOES NOT. While they may maintain and improve their own versions
 of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F. told
 me last week we haven't seen ANYTHING from them for a LONG TIME, with
 respect to the zaptel drivers. If they have been contributing patches,
 they are disguising their association with Sangoma.

 Don't get me wrong. I AM a Digium employee! A software Developer to be
 specific,
 an Asterisk developer to be precise. So, I AM highly biased towards
 Digium!

 Digium has a harder job than Sangoma with respect to Asterisk. While
 Digium
 takes a chunk of its revenue, and uses it to maintain and improve
 Asterisk (not just the drivers), Sangoma doesn't, and it gives them a
 competitive edge.

 So, for all you folks who have bought Digium, I personally thank you!
 You have helped Asterisk, and you have personally helped ME. If you have
 long-range business or interest in Asterisk, you are indirectly
 contributing to its growth and improvement when you buy Digium products
  services.

 murf



 -- 
 Steve Murphy
 Software Developer
 Digium
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-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Steve Totaro
This is really a silly debate.

I used to buy Digium products until they let me down with all kinds of 
quirky behavior with regards to echo, clicks, incompatible 
motherboards and IRQ issues.

I read all the success and praises of Sangoma on this list and thought I 
would give them a try.  Guess what?  I have had none of the above issues 
since going Sangoma.

Digium products actually lost me money and reputation.  Many small 
business owners talk in their little circles.  Do you think that a 
business owner is going to sing praises of a system that exhibits all 
sorts of annoying audio issues?  I bet they will if they get an Asterisk 
system that has perfect audio (ie referrals for me = more money).

Do you think a small business owner is going to be satisfied with audio 
problems?  Nope.  That means more time going back to the site 
(gas+time+money lost from not doing something else) or remote which 
gives the consumer less of a warm fuzzy feeling but saves me gas and a 
little time.

As far as I know, most of the Asterisk code has come from the community 
who have done the work and signed over their rights to Digium.  Maybe 
someone can correct me there, I really don't know.

I do what is best for my customers and myself, and if that means 
Sangoma, then so be it.  My allegiance is to nobody but us as far as a 
phone system goes.

In fact, I have steered certain companies away from Asterisk and sold 
and installed 3com V3000s because I knew they would not be happy with 
anything less.

Asterisk is vendor neutral opensource software (supposed to be anyways). 
  The more corporate  it goes, the more backlash you will see, forks are 
inevitable when Digium employees are posting to the lists in anger.

Anyways, maybe Sangoma has actually done Digium and the Asterisk 
community a HUGE favor by upping the bar as far as hardware goes.  It 
has been some time since I have used Digium products, that they very 
well might be on par with Sangoma now.

Can anyone that has used both recently confirm this (unbiased of course).

Thanks,
Steve Totaro

Matthew Fredrickson wrote:
 Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.  They 
 also have contributed to Yate, FreeSWITCH and various other software 
 that is capable of using their hardware.  This argument of Digium vs 
 Sangoma is very emotional for some.  I see it as competition is good and 
 drives innovation.  Digium can't take every bit of credit for Asterisk, 
 you have to remember the community has a large part in making Asterisk 
 as popular as it is.  I know their is hostility directed at anyone that 
 uses non-Digium hardware by some folks and their shouldn't be.  Its an 
 open market and an open platform.  Rhino makes hardware that plugs into 
 zaptel but yet I don't see their drivers in the zaptel repo... I don't 
 see many of the third party hardware drivers in the zaptel repo.
 
 Not to ignite any fires, but I don't think I've *ever* knowingly 
 received a patch to libpri or chan_zap from them.  And I've fixed a few 
 protocol related bugs in libpri for people with Sangoma cards.  It'd be 
 nice if they at the very least supported the protocol stacks and zaptel 
 channel driver they use to make money off their cards.
 
 Matthew Fredrickson
 

 /b
 On Oct 5, 2007, at 7:51 AM, Steve Murphy wrote:

 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs
 several developers specifically to maintain and improve Asterisk.
 Sangoma DOES NOT. While they may maintain and improve their own versions
 of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F. told
 me last week we haven't seen ANYTHING from them for a LONG TIME, with
 respect to the zaptel drivers. If they have been contributing patches,
 they are disguising their association with Sangoma.

 Don't get me wrong. I AM a Digium employee! A software Developer to be
 specific,
 an Asterisk developer to be precise. So, I AM highly biased towards
 Digium!

 Digium has a harder job than Sangoma with respect to Asterisk. While
 Digium
 takes a chunk of its revenue, and uses it to maintain and improve
 Asterisk (not just the drivers), Sangoma doesn't, and it gives them a
 competitive edge.

 So, for all you folks who have bought Digium, I personally thank you!
 You have helped Asterisk, and you have personally helped ME. If you have
 long-range business or interest in Asterisk, you are indirectly
 contributing to its growth and improvement when you buy Digium products
  services.

 murf



 -- 
 Steve Murphy
 Software Developer
 Digium
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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Russell Bryant
Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.

Which contributions are you talking about, exactly?  I know that they paid
someone to write app_dictate a couple of years ago, but that is the only thing I
can think of that has come through since I have been involved (for a little over
3 years now).

In that same time frame, the number of bug fixes and new things coming from
Digium is many, many hundreds, and likely in the _thousands_.

-- 
Russell Bryant
Software Engineer
Digium, Inc.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Brian West
I think Lee Howard nailed it.

/b



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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Lee Howard
Matthew Fredrickson wrote:

Not to ignite any fires, but I don't think I've *ever* knowingly 
received a patch to libpri or chan_zap from them.  And I've fixed a few 
protocol related bugs in libpri for people with Sangoma cards.  It'd be 
nice if they at the very least supported the protocol stacks and zaptel 
channel driver they use to make money off their cards.


The report appears to have been reaped from Mantis, but I was involved 
with a contribution from OpenVOX for zaptel, and from my perspective it 
looked like the Digium staff involved killed it and never gave any 
indication that the contribution would be accepted.  Certainly seeing 
that kind of antagonism isn't going to encourage competitors to contribute.

There is an atmosphere of hostility between Digium and its competitors 
that you yourself are expressing in this very thread.  Expecting those 
competitors to eagerly come to your table and play in your pool 
underneath your rules... and then complaining publicly against them when 
they don't is really a bit much.

Any Digium competitor is immediately on unequal footing with respect to 
Asterisk due to the dual-license and requisite disclaiming of 
contributions.  You're asking those competitors to contribute not only 
to the open-source Asterisk, but also to contribute to Digium's ABE and 
private licensing ambitions.

In my estimation what you're complaining about is only fair-play.  If 
you really want fairness then start by being fair yourself.

Lee.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Steve Totaro
Thomas Kenyon wrote:
 Steve Murphy wrote:
 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs
 
 I've not tried Sangoma, Rhino or any of the clones like Atcom or
 Zapmicro cards. And I'm only really Hijacking this thread because I
 haven't been able to get this question posted.
 
 Is there any way of finding the serial number to a TDM-400P without
 taking the machine apart? (and preferably without resetting it).
 
 How can you tell a Genuine Digium Product from a fake one? (since they
 arrive in OEM packaging).
 

The card usually has writing on it as to whom the manufacturer is.  I 
trust that a bit.  Run lspci and it should tell you what you have too.

Thanks,
Steve Totaro

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Russell Bryant
Lee Howard wrote:
 Any Digium competitor is immediately on unequal footing with respect to 
 Asterisk due to the dual-license and requisite disclaiming of 
 contributions.  You're asking those competitors to contribute not only 
 to the open-source Asterisk, but also to contribute to Digium's ABE and 
 private licensing ambitions.

I understand your point here.  In fact, while I strongly encourage any company
with a commercial interest in Asterisk to contribute, but I do _not_ expect it
of them.

My argument, really, is this.  I understand and believe that an open and
competitive market leads to the best results for the consumers in the end.  With
that said, evaluate your alternatives and use what best fits your needs.

As a Digium employee, I hope that we can continue to provide what best fits your
needs as the consumer.  Also, in the hardware market, if all things are
considered equal, I hope that people give us a chance to be your first choice,
given our dedication to Asterisk and open source software.  Also, if anyone has
a problem with our hardware, I just ask that you give our support and
engineering departments a reasonable chance to evaluate and fix your problems
that we better serve you and other customers in the future.

Thank you to everyone for your support of Asterisk.  It has been _extremely_
exciting for me to be able to work on this project.

-- 
Russell Bryant
Software Engineer
Digium, Inc.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Steve Murphy
On Fri, 2007-10-05 at 08:05 -0500, Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.
 They also have contributed to Yate, FreeSWITCH and various other
 software that is capable of using their hardware.  This argument of
 Digium vs Sangoma is very emotional for some.  I see it as competition
 is good and drives innovation.  Digium can't take every bit of credit
 for Asterisk, you have to remember the community has a large part in
 making Asterisk as popular as it is.  I know their is hostility
 directed at anyone that uses non-Digium hardware by some folks and
 their shouldn't be.  Its an open market and an open platform.  Rhino
 makes hardware that plugs into zaptel but yet I don't see their
 drivers in the zaptel repo... I don't see many of the third party
 hardware drivers in the zaptel repo.  
 


Brian--

I'm not trying to generate flames here, and believe me, this is not a
very
emotional issue for me. It's just facts. If Sangoma is contributing to
Asterisk,
I've personally not noticed it, nor anyone else I've talked to. It's no
big deal 
to me what they do or don't do. But from the perspective of Asterisk as
a 
entity in its own right, Sangoma is somewhat of a parasite, siphoning
off resources and making no noticeable contribution in return, other
than to sharpen
Digium in a competitive market. Digium and Asterisk also have a
relationship,
much more symbiotic in my view.

And it wouldn't surprise me in the least to hear that Sangoma
contributes to Yate, FreeSWITCH and various other software that is
capable of using their hardware, as those submissions would not be
perceived as aiding a competitor.

My observation of Digium as a business is that they know how to compete.
Or rather, that WE know how to compete, and will do so to the best of
our abilities. And I will not deny that the competition between Digium
and others has not benefited buyers in all camps! I/We **love**
competition!

I've noticed no policy to exclude other hardware vendors from
contributing their
drivers or mods from the asterisk source. I know Matt would welcome any
help he 
can get to improve the quality of the zaptel drivers, no matter the
source.

As far as I can tell, Sangoma is doing the purely business thing: it
makes no 
sense to them, to contribute to Asterisk, as that might in some way
relieve their
competitor of a burden, -- you just don't help competitors in that way. 
All I can say is, and I'm smiling right now, if that's the way they
want to handle it, more power to them. But to Asterisk users, and from
the viewpoint of Asterisk itself, all I can say, is that you are
shooting yourself in the foot if you buy anything but Digium. Just being
logical here. (Repeat, I AM biased! Sorry!)

murf


 
 /b
 On Oct 5, 2007, at 7:51 AM, Steve Murphy wrote:
 
  Oh, Julian, I'd imagine what I'm about to say will fuel some flames!
  
  
  Here's a fairly powerful argument for all you asterisk users, as to
  why
  
  you
  
  should purchase a Digium product vs. a Sangoma: Because Digium uses
  a
  
  chunk
  
  of the purchase money to support Asterisk. And Sangoma DOES NOT.
  Digium
  
  employs
  
  several developers specifically to maintain and improve Asterisk.
  
  Sangoma DOES NOT. While they may maintain and improve their own
  versions
  
  of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F.
  told
  
  me last week we haven't seen ANYTHING from them for a LONG TIME,
  with
  
  respect to the zaptel drivers. If they have been contributing
  patches,
  
  they are disguising their association with Sangoma.
  
  
  Don't get me wrong. I AM a Digium employee! A software Developer to
  be
  
  specific,
  
  an Asterisk developer to be precise. So, I AM highly biased towards
  
  Digium! 
  
  
  Digium has a harder job than Sangoma with respect to Asterisk. While
  
  Digium 
  
  takes a chunk of its revenue, and uses it to maintain and improve
  
  Asterisk (not just the drivers), Sangoma doesn't, and it gives them
  a
  
  competitive edge. 
  
  
  So, for all you folks who have bought Digium, I personally thank
  you!
  
  You have helped Asterisk, and you have personally helped ME. If you
  have
  
  long-range business or interest in Asterisk, you are indirectly
  
  contributing to its growth and improvement when you buy Digium
  products
  
   services.
  
  
  murf
  
  
  

 
-- 
Steve Murphy
Software Developer
Digium


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Jason Parker
Lee Howard wrote:
 The report appears to have been reaped from Mantis, but I was involved 
 with a contribution from OpenVOX for zaptel, and from my perspective it 
 looked like the Digium staff involved killed it and never gave any 
 indication that the contribution would be accepted.

I assume you are referring to issue 7742 - 
http://bugs.digium.com/view.php?id=7742

The OpenVox tech (MiaoLin) said to Tzafrir (who does not work for Digium) that
he needed to make changes to the patch.  As was stated on the bug when it was
closed, once those changes are made, we would certainly add the patch.

If you have the updated patch with the changes he said were needed, please do
reopen the bug.

-- 
Jason Parker
Digium

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Jared Smith
On Fri, 2007-10-05 at 11:32 -0400, Steve Totaro wrote:
 I used to buy Digium products until they let me down with all kinds of 
 quirky behavior with regards to echo, clicks, incompatible 
 motherboards and IRQ issues.

(Let me take off my Digium hat for a minute and speak as a community
member, and not as a Digium employee.  The opinions expressed below are
my own, and not Digium's.)

I'll be the first to admit that Digium has made some design mistakes on
some of their cards in the past.  And since I've been doing Asterisk
consulting and also teaching Asterisk Bookcamp classes for the past two
and a half years, I've seen Digium hardware installed on a wide variety
of motherboards.  I'm happy to report that I haven't had any motherboard
or IRQ incompatibility with any of Digium's newer cards that use their
VoiceBus technology.  In some ways, I think Digium hasn't said enough
about their efforts to fix the problems of the past and to make sure
that their products are rock solid.  So if anything, I've gotta stand up
for Digium a little bit here and say Yes, they've had problems in the
past.  But you shouldn't discount the effort they're making to change
that.

That being said, I've also had the opportunity to spend a lot of time
using hardware from most of the other board vendors.  For the most part,
they've worked OK for me and my clients, but they aren't perfect either.
The biggest problems have been related to drivers (either drivers that
are buggy, or won't work with the latest version of Zaptel or the
kernel).  Obviously in a perfect world the third-party drivers would be
integrated right into Zaptel, and the zaptel drivers would all be pushed
upstream into the Linux kernel.  Until that happens, we're going to
continue to have these sorts of problems to a certain extent.  (I also
have a philosophical problem with certain of the smaller-scale board
vendors that basically do a lot of taking from the community and don't
give anything back, but that's another topic for another day.)

I should also mention that I strongly believe that competition (or maybe
co-opmetition?) helps keep the world progressing and keeps all the
players on their toes.  At the same time, I believe there's been more
than enough mud-slinging both in this list and in other venues, and we
should be able to each make our own decision on the boards based on
their technical merits, and not on vague generalities or past mistakes.

-Jared Smith


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread shadowym
I disagree with any argument for or against Digium in support of Asterisk as
much as I do for or against Sangoma or Rhino or one of the Chinese knock
offs in support of Asterisk.  Digium uses the open source community to
create better commercial software products and their licensing policies
reflect that whereby they own the code anyone contributes so it's not like
they don't benefit if you don't buy their hardware.

I say buy the best product for the job whether that be Digium or Sangoma or
Rhino or whatever.  Nobody should feel obligated to buy one over the other
for any reason whatsoever.  

Nobody is saying that the community should not be grateful for what Digium
has and continues to do.  Nobody should be saying that the community should
be expressing that gratitude by buying Digium hardware either.  Just as the
community should not be asking Digium to remove their licensing restrictions
to express their gratitude for the thousands of individuals not affiliated
with Digium that test and document and file bug reports and submit patches
for Asterisk every day.

My 2bits.

-Original Message-
From: Matthew Fredrickson [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 05, 2007 8:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.  They 
 also have contributed to Yate, FreeSWITCH and various other software 
 that is capable of using their hardware.  This argument of Digium vs 
 Sangoma is very emotional for some.  I see it as competition is good and 
 drives innovation.  Digium can't take every bit of credit for Asterisk, 
 you have to remember the community has a large part in making Asterisk 
 as popular as it is.  I know their is hostility directed at anyone that 
 uses non-Digium hardware by some folks and their shouldn't be.  Its an 
 open market and an open platform.  Rhino makes hardware that plugs into 
 zaptel but yet I don't see their drivers in the zaptel repo... I don't 
 see many of the third party hardware drivers in the zaptel repo.

Not to ignite any fires, but I don't think I've *ever* knowingly 
received a patch to libpri or chan_zap from them.  And I've fixed a few 
protocol related bugs in libpri for people with Sangoma cards.  It'd be 
nice if they at the very least supported the protocol stacks and zaptel 
channel driver they use to make money off their cards.

Matthew Fredrickson

 
 
 /b
 On Oct 5, 2007, at 7:51 AM, Steve Murphy wrote:
 
 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs
 several developers specifically to maintain and improve Asterisk.
 Sangoma DOES NOT. While they may maintain and improve their own versions
 of the various drivers, THEY DO NOT SHARE THEIR SOFTWARE. Matt F. told
 me last week we haven't seen ANYTHING from them for a LONG TIME, with
 respect to the zaptel drivers. If they have been contributing patches,
 they are disguising their association with Sangoma.

 Don't get me wrong. I AM a Digium employee! A software Developer to be
 specific,
 an Asterisk developer to be precise. So, I AM highly biased towards
 Digium!

 Digium has a harder job than Sangoma with respect to Asterisk. While
 Digium
 takes a chunk of its revenue, and uses it to maintain and improve
 Asterisk (not just the drivers), Sangoma doesn't, and it gives them a
 competitive edge.

 So, for all you folks who have bought Digium, I personally thank you!
 You have helped Asterisk, and you have personally helped ME. If you have
 long-range business or interest in Asterisk, you are indirectly
 contributing to its growth and improvement when you buy Digium products
  services.

 murf



 -- 
 Steve Murphy
 Software Developer
 Digium
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-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.




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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Stephen Bosch
Hi, all:

I think everybody is entitled to their biases, and I have to say that -- 
far from seeing this as a flame-war or otherwise tedious -- I think it's 
great that we're having this discussion and getting open and honest 
input from Digium staffers. We want to hear your thoughts and feelings 
on the issue, because the rumour mill has been going full-blast, and 
honesty helps public perception and keeps the speculation to a minimum.

I appreciate the difficulty of Digium's position as both the keeper of 
the flame and manufacturer of hardware. Open source business models 
aren't obvious or easy.

So -- now that we acknowledge that running a business is tough stuff, 
let's be fair and say that Sangoma faces many of the same challenges. 
Honestly, if Sangoma had to depend purely on Asterisk for its bread and 
butter, it wouldn't be around, so calling it a parasite is off the 
mark. The arrival of Asterisk has certainly been a good thing for 
Sangoma, but they are a hardware manufacturer and always have been. 
That's a different heritage than Digium's. Different history, different 
worldview, different approach.

My bias is purely this: I like quality. I like stuff to work. I'll give 
everything a chance. If Digium has made strides in improving their 
product (and anecdotal evidence suggests this to be the case -- 
personally I haven't run any of the newer hardware yet) then that's 
great and I'd absolutely be willing to give it another go.

Digium should be (and some of the guys there seem to be) grateful that 
there is this kind of competition. You can argue that competing 
manufacturers have benefited from the open source Asterisk, but it would 
be disingenous to suggest -- code contributions or not -- that the 
reverse is not also true. The bar got raised. Certain flaws were made 
obvious. And let's not forget one last thing:

Asterisk's utility depends on reliable hardware. We are not in a 
competitive vacuum here -- if Asterisk doesn't work well because the 
only hardware available for it is flakey, then Asterisk, the Asterisk 
community, and Digium all lose. Don't miss where the competition is -- 
it's not the other card manufacturers. It's Cisco. It's Nortel. It's 
Avaya, and on some planets, 3Com/Panasonic/NEC/Toshiba ;) .

This is a business *ecosystem* we're in here.

If I could make a couple of suggestions to Digium, right in the open 
sunshine, they would be these:

1. Embrace your competitors. I realize you're already doing this to some 
extent -- but there's a lot of rhubarb going on about what will happen 
to Astricon now that Digium has bought Sokol and Associates. Make sure 
the other guys are still welcome to come to the dance, and let them 
speak, too. Everybody wants to see this thing succeed, and there's lots 
of room on the dance floor for everybody.

2. Communicate. I realize it's a challenge when you're busy, but I can 
make it simpler for you. The most important thing is responsiveness. 
People have to know that their input has registered, or they're going to 
feel ignored, they'll lose their trust and go elsewhere (this has been 
improving at Digium in the last 6 months, so credit to them).

3. Remember that there is a big world outside the United States. Some 
Asterisk users in other countries have been getting the feeling that 
Digium cares very little about their specific circumstances and 
implementation challenges. (I think Digium's figuring this out too -- 
the BRI card is the evidence -- but there's nothing wrong with 
reinforcing it. Things were not so good before).

Those are my 102 cents. Again - I'm glad we're talking about this. It 
can only help.

Cheers,

-Stephen-


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread shadowym
Like fixing the poor design of the TDM400P and TE110 with the newer cards
that advertise VoiceBus.  For a company that supposedly embraces the open
source philosophy I don't think Digium has been very forthcoming with what
they are doing so they should not be surprised by any apparent lack of
understanding from the community.  It seems to me like it's been and
continues to be a one way street.  The dual licensing scheme is indicative
of that as well.

-Original Message-
From: Russell Bryant [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 05, 2007 8:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

Brian West wrote:
 Sangoma has contributed to Asterisk in the past and they still do.

Which contributions are you talking about, exactly?  I know that they paid
someone to write app_dictate a couple of years ago, but that is the only
thing I
can think of that has come through since I have been involved (for a little
over
3 years now).

In that same time frame, the number of bug fixes and new things coming from
Digium is many, many hundreds, and likely in the _thousands_.

-- 
Russell Bryant
Software Engineer
Digium, Inc.




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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Lacy Moore
I was completely against the dual licensing in the beginning.  But now, I'm
leaning more towards understanding it and the importance of it, especially
as it related to US Patent laws.  We're going to find that everything is
patented in the US.  This is going to be the demise of open source in the
US.  Only with indeminifcation clauses are we going to be able to use
software.  We'll have to use software that already has already the patent
license agreements in place.  This is where the dual licensing and ABE comes
in, in my opinion.



On 10/5/07, shadowym [EMAIL PROTECTED] wrote:

 Like fixing the poor design of the TDM400P and TE110 with the newer cards
 that advertise VoiceBus.  For a company that supposedly embraces the open
 source philosophy I don't think Digium has been very forthcoming with what
 they are doing so they should not be surprised by any apparent lack of
 understanding from the community.  It seems to me like it's been and
 continues to be a one way street.  The dual licensing scheme is indicative
 of that as well.

 -Original Message-
 From: Russell Bryant [mailto:[EMAIL PROTECTED]
 Sent: Friday, October 05, 2007 8:50 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

 Brian West wrote:
  Sangoma has contributed to Asterisk in the past and they still do.

 Which contributions are you talking about, exactly?  I know that they paid
 someone to write app_dictate a couple of years ago, but that is the only
 thing I
 can think of that has come through since I have been involved (for a
 little
 over
 3 years now).

 In that same time frame, the number of bug fixes and new things coming
 from
 Digium is many, many hundreds, and likely in the _thousands_.

 --
 Russell Bryant
 Software Engineer
 Digium, Inc.




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-- 
Lacy Moore
Somewhere I wish I wasn't
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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Steve Totaro
Jared Smith wrote:
 On Fri, 2007-10-05 at 11:32 -0400, Steve Totaro wrote:
 I used to buy Digium products until they let me down with all kinds of 
 quirky behavior with regards to echo, clicks, incompatible 
 motherboards and IRQ issues.
 
 (Let me take off my Digium hat for a minute and speak as a community
 member, and not as a Digium employee.  The opinions expressed below are
 my own, and not Digium's.)
 
 I'll be the first to admit that Digium has made some design mistakes on
 some of their cards in the past.  And since I've been doing Asterisk
 consulting and also teaching Asterisk Bookcamp classes for the past two
 and a half years, I've seen Digium hardware installed on a wide variety
 of motherboards.  I'm happy to report that I haven't had any motherboard
 or IRQ incompatibility with any of Digium's newer cards that use their
 VoiceBus technology.  In some ways, I think Digium hasn't said enough
 about their efforts to fix the problems of the past and to make sure
 that their products are rock solid.  So if anything, I've gotta stand up
 for Digium a little bit here and say Yes, they've had problems in the
 past.  But you shouldn't discount the effort they're making to change
 that.
 
 That being said, I've also had the opportunity to spend a lot of time
 using hardware from most of the other board vendors.  For the most part,
 they've worked OK for me and my clients, but they aren't perfect either.
 The biggest problems have been related to drivers (either drivers that
 are buggy, or won't work with the latest version of Zaptel or the
 kernel).  Obviously in a perfect world the third-party drivers would be
 integrated right into Zaptel, and the zaptel drivers would all be pushed
 upstream into the Linux kernel.  Until that happens, we're going to
 continue to have these sorts of problems to a certain extent.  (I also
 have a philosophical problem with certain of the smaller-scale board
 vendors that basically do a lot of taking from the community and don't
 give anything back, but that's another topic for another day.)
 
 I should also mention that I strongly believe that competition (or maybe
 co-opmetition?) helps keep the world progressing and keeps all the
 players on their toes.  At the same time, I believe there's been more
 than enough mud-slinging both in this list and in other venues, and we
 should be able to each make our own decision on the boards based on
 their technical merits, and not on vague generalities or past mistakes.
 
 -Jared Smith

I have been in the Asterisk community a little longer than you.  I hope 
you do not consider sharing my experiences as mudslinging.  If you do, 
you should make sure you have your Digium hat and socks off and 
reconsider.  Past experience is one of the things that makes this list 
great. Anything other than someone's past experience is theory.

Here is an idea.  Let me exchange my old boards (gathering dust) for 
your New and Improved boards and I will try them in production.  If I 
do not experience the same issues from the past, I will gladly go back 
to Digium hardware and sing praises to the lists.  If I have the same 
issues, then that is a different story.

The bottom line (and what you conveniently snipped) is that I do what is 
best for my customers and myself.  I live by the cliche (slightly 
modified for this situation) Sell Me Sub par Hardware Once, Shame on 
You.  Sell Me Sub Par Hardware Twice, Shame on Me  I know what works 
and I generally stick to that.

If there has been such vast improvements in hardware, how come Digium is 
not doing press releases or posting the improvements to the list or a 
changelog somewhere?  Again, take off your Digium hat and socks and 
think about it.  It is a valid question and you raised it yourself and 
should probably be raised with Mark and the Adtran guys (maybe even the 
3com guys too ;-)

Again, I hope nobody takes this as mudslinging or bashing Digium, I 
would be more than happy to buy Digium products if I had the faith that 
was lost along with many hours of troubleshooting, losing customers, one 
thing we can all sympathize with, stress.

Thanks,
Steve Totaro

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Tilghman Lesher
On Friday 05 October 2007 12:52:41 shadowym wrote:
 I disagree with any argument for or against Digium in support of Asterisk
 as much as I do for or against Sangoma or Rhino or one of the Chinese knock
 offs in support of Asterisk.  Digium uses the open source community to
 create better commercial software products and their licensing policies
 reflect that whereby they own the code anyone contributes so it's not like
 they don't benefit if you don't buy their hardware.

I try my best to stay out of these flame wars, but what you've expressed here
is simply wrong.

When you contribute code to Asterisk, you retain ownership of your code.  You
are NOT disclaiming the contribution; you are LICENSING the contribution.
This is an important legal distinction, and all too often, it gets muddled by
people who either do not understand the distinction or have ulterior motives.

-- 
Tilghman

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Tzafrir Cohen
On Fri, Oct 05, 2007 at 01:26:58PM -0500, Lacy Moore wrote:
 I was completely against the dual licensing in the beginning.  But now, I'm
 leaning more towards understanding it and the importance of it, especially
 as it related to US Patent laws.  We're going to find that everything is
 patented in the US.  This is going to be the demise of open source in the
 US.  Only with indeminifcation clauses are we going to be able to use
 software.  We'll have to use software that already has already the patent
 license agreements in place.  This is where the dual licensing and ABE comes
 in, in my opinion.

Your line of thinking reminds me of another doomsday scenario:
http://lwn.net/Articles/162686/

Linux in a binary world... a doomsday scenario

What if.. what if the linux kernel developers tomorrow accept that
binary modules are OK and are essential for the progress of linux. 

a hypothetical doomsday scenario by Arjan van de Ven


Strangely enough, this hasn't happened. Things have actually improved
with the recent decelartions of AMD/ATI .


If you are right, then the pressure will kill Asterisk. At least as a
market leader. Not leave just an ABE. The ABE has no existance in the 
long run without the free version.

-- 
   Tzafrir Cohen   
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Brian West
The distinction doesn't matter because in the end they can do what  
ever they want with the code you disclaim to them.  The whole thing  
is very political and pointless to hash over and over again.


/b

On Oct 5, 2007, at 2:52 PM, Tilghman Lesher wrote:

When you contribute code to Asterisk, you retain ownership of your  
code.  You
are NOT disclaiming the contribution; you are LICENSING the  
contribution.
This is an important legal distinction, and all too often, it gets  
muddled by
people who either do not understand the distinction or have  
ulterior motives.


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Tzafrir Cohen
On Fri, Oct 05, 2007 at 02:52:24PM -0500, Tilghman Lesher wrote:
 On Friday 05 October 2007 12:52:41 shadowym wrote:
  I disagree with any argument for or against Digium in support of Asterisk
  as much as I do for or against Sangoma or Rhino or one of the Chinese knock
  offs in support of Asterisk.  Digium uses the open source community to
  create better commercial software products and their licensing policies
  reflect that whereby they own the code anyone contributes so it's not like
  they don't benefit if you don't buy their hardware.
 
 I try my best to stay out of these flame wars, but what you've expressed here
 is simply wrong.
 
 When you contribute code to Asterisk, you retain ownership of your code.  You
 are NOT disclaiming the contribution; you are LICENSING the contribution.
 This is an important legal distinction, and all too often, it gets muddled by
 people who either do not understand the distinction or have ulterior motives.

This is correct for the contribution itself. But improvements to that
code could be taken privately.

To illustrate this: would it be possible for me to ocntribute the same
code to say, both Asterisk and chan_ss7[1] ? I could, as long as I'm the
author. But once either in Asterisk or in chan_ss7 there are some local
improvements over that code, I may no longer be in a posistion to send
my fixes to bith.

[1] Assume that there is indeed soemthing to be submitted to both
projects. Recall that chan_ss7 employs a similar licensing scheme to
Asterisk itself - requires relicensing of the code in order for the
contribution to get into the tree.


Anyway, the things that bothers me most about this is that the strange
license is almost GPL - close enough to GPL to make it incompatible
with a bunhc of licenses (and not even GPL3, which is nicer, in that
sense), but as it is not GPL, no other GPLed code could be used. Thus
the GPL pool cannot be tapped. And we resort to substitutes such as
editline.

-- 
   Tzafrir Cohen   
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread shadowym
Because there is still old hardware in the pipeline at distributors and
resellers.  They may even still be manufacturing some of that old hardware
so there is probably a lot of unrealized money involved.  So in that sense I
can't blame them for being a bit hush hush about it's short comings.

Digium is advertising the new hardware improvements but at the same time
they are careful not to talk about the shortcomings of older hardware.  Just
look for the discussions about VoiceBus on their site.

-Original Message-
From: Steve Totaro [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 05, 2007 11:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

Jared Smith wrote:
 On Fri, 2007-10-05 at 11:32 -0400, Steve Totaro wrote:
 I used to buy Digium products until they let me down with all kinds of 
 quirky behavior with regards to echo, clicks, incompatible 
 motherboards and IRQ issues.
 
 (Let me take off my Digium hat for a minute and speak as a community
 member, and not as a Digium employee.  The opinions expressed below are
 my own, and not Digium's.)
 
 I'll be the first to admit that Digium has made some design mistakes on
 some of their cards in the past.  And since I've been doing Asterisk
 consulting and also teaching Asterisk Bookcamp classes for the past two
 and a half years, I've seen Digium hardware installed on a wide variety
 of motherboards.  I'm happy to report that I haven't had any motherboard
 or IRQ incompatibility with any of Digium's newer cards that use their
 VoiceBus technology.  In some ways, I think Digium hasn't said enough
 about their efforts to fix the problems of the past and to make sure
 that their products are rock solid.  So if anything, I've gotta stand up
 for Digium a little bit here and say Yes, they've had problems in the
 past.  But you shouldn't discount the effort they're making to change
 that.
 
 That being said, I've also had the opportunity to spend a lot of time
 using hardware from most of the other board vendors.  For the most part,
 they've worked OK for me and my clients, but they aren't perfect either.
 The biggest problems have been related to drivers (either drivers that
 are buggy, or won't work with the latest version of Zaptel or the
 kernel).  Obviously in a perfect world the third-party drivers would be
 integrated right into Zaptel, and the zaptel drivers would all be pushed
 upstream into the Linux kernel.  Until that happens, we're going to
 continue to have these sorts of problems to a certain extent.  (I also
 have a philosophical problem with certain of the smaller-scale board
 vendors that basically do a lot of taking from the community and don't
 give anything back, but that's another topic for another day.)
 
 I should also mention that I strongly believe that competition (or maybe
 co-opmetition?) helps keep the world progressing and keeps all the
 players on their toes.  At the same time, I believe there's been more
 than enough mud-slinging both in this list and in other venues, and we
 should be able to each make our own decision on the boards based on
 their technical merits, and not on vague generalities or past mistakes.
 
 -Jared Smith

I have been in the Asterisk community a little longer than you.  I hope 
you do not consider sharing my experiences as mudslinging.  If you do, 
you should make sure you have your Digium hat and socks off and 
reconsider.  Past experience is one of the things that makes this list 
great. Anything other than someone's past experience is theory.

Here is an idea.  Let me exchange my old boards (gathering dust) for 
your New and Improved boards and I will try them in production.  If I 
do not experience the same issues from the past, I will gladly go back 
to Digium hardware and sing praises to the lists.  If I have the same 
issues, then that is a different story.

The bottom line (and what you conveniently snipped) is that I do what is 
best for my customers and myself.  I live by the cliche (slightly 
modified for this situation) Sell Me Sub par Hardware Once, Shame on 
You.  Sell Me Sub Par Hardware Twice, Shame on Me  I know what works 
and I generally stick to that.

If there has been such vast improvements in hardware, how come Digium is 
not doing press releases or posting the improvements to the list or a 
changelog somewhere?  Again, take off your Digium hat and socks and 
think about it.  It is a valid question and you raised it yourself and 
should probably be raised with Mark and the Adtran guys (maybe even the 
3com guys too ;-)

Again, I hope nobody takes this as mudslinging or bashing Digium, I 
would be more than happy to buy Digium products if I had the faith that 
was lost along with many hours of troubleshooting, losing customers, one 
thing we can all sympathize with, stress.

Thanks,
Steve Totaro




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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Tilghman Lesher
On Friday 05 October 2007 15:08:56 Brian West wrote:
 On Oct 5, 2007, at 2:52 PM, Tilghman Lesher wrote:
  When you contribute code to Asterisk, you retain ownership of your
  code.  You
  are NOT disclaiming the contribution; you are LICENSING the
  contribution.
  This is an important legal distinction, and all too often, it gets
  muddled by
  people who either do not understand the distinction or have
  ulterior motives.

 The distinction doesn't matter because in the end they can do what
 ever they want with the code you disclaim to them.  The whole thing
 is very political and pointless to hash over and over again.

It doesn't matter in Digium's case, but it does matter for the other
99.999% of the businesses out there.  If anybody else uses your code
without following the licensing restrictions, you have the ability to
prosecute those violations.  Had you DISCLAIMED your code, you would
have no right to do anything (in fact, you'd have no copyright).

-- 
Tilghman

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Tilghman Lesher
On Friday 05 October 2007 15:20:19 Tzafrir Cohen wrote:
 On Fri, Oct 05, 2007 at 02:52:24PM -0500, Tilghman Lesher wrote:
  On Friday 05 October 2007 12:52:41 shadowym wrote:
   I disagree with any argument for or against Digium in support of
   Asterisk as much as I do for or against Sangoma or Rhino or one of the
   Chinese knock offs in support of Asterisk.  Digium uses the open source
   community to create better commercial software products and their
   licensing policies reflect that whereby they own the code anyone
   contributes so it's not like they don't benefit if you don't buy their
   hardware.
 
  I try my best to stay out of these flame wars, but what you've expressed
  here is simply wrong.
 
  When you contribute code to Asterisk, you retain ownership of your code. 
  You are NOT disclaiming the contribution; you are LICENSING the
  contribution. This is an important legal distinction, and all too often,
  it gets muddled by people who either do not understand the distinction or
  have ulterior motives.

 This is correct for the contribution itself. But improvements to that
 code could be taken privately.

Correct, but only by Digium or another licensor downstream of Digium.  You do
not give up your rights by licensing the code, but you would give up all
rights IF you disclaimed it.

-- 
Tilghman

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Matthew Fredrickson
Brian West wrote:
 I think the horse has been long dead!
 
 /b

Yeah, and while we're on such things, I think that vi beats the pants 
off of emacs :-)

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Brian West
I think the horse has been long dead!

/b


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Philipp Kempgen
Matthew Fredrickson wrote:

 Yeah, and while we're on such things, I think that vi beats the pants 
 off of emacs :-)

vim to be precise. but on the other hand
emacs (http://en.wikipedia.org/wiki/EMac)
can run asterisk - vim can't. :-P

Cheers,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Thomas Kenyon
Steve Totaro wrote:
 Thomas Kenyon wrote:
 Steve Murphy wrote:
 Oh, Julian, I'd imagine what I'm about to say will fuel some flames!

 Here's a fairly powerful argument for all you asterisk users, as to why
 you
 should purchase a Digium product vs. a Sangoma: Because Digium uses a
 chunk
 of the purchase money to support Asterisk. And Sangoma DOES NOT. Digium
 employs
 I've not tried Sangoma, Rhino or any of the clones like Atcom or
 Zapmicro cards. And I'm only really Hijacking this thread because I
 haven't been able to get this question posted.

 Is there any way of finding the serial number to a TDM-400P without
 taking the machine apart? (and preferably without resetting it).

 How can you tell a Genuine Digium Product from a fake one? (since they
 arrive in OEM packaging).

 
 The card usually has writing on it as to whom the manufacturer is.  I 
 trust that a bit.  Run lspci and it should tell you what you have too.
 
I have a suspect card and I have a hopefully Genuilne card.
lspci on the genuine states:

:01:02.0 Communication controller: Tiger Jet Network Inc. Tiger3XX
Modem/ISDN interface

I have a probably ingenuine card that states:

01:01.0 Network controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN
interface

TBH it's hard to tell the difference.

It's just reading the HPEC guff and finding that I can probably get a
free license since the card is less than 2 years old (if memory serves
correctly) and for the 3 channels (which have honestly never hit more
than 1 in use so far) I really have the spare runtime.

Oh and FWIW, I am completely hammered, so if anyone takes offense at the
above posting, then I apologise and I am not of my right mind, well that
and I am livid that I don't have enough cash on me to buy a kebab.


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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-09 Thread Craig Guy
Yes the digium cards are relatively cheap compared to traditional telephony
cards.  A four port Eicon BRI card costs as much as the digium 4 port E1 so
on a per channel basis (8 vs 120) the digium is very reasonable.  Must think
in terms of bang for buck before opening mouth next time.

As for the server, well it is a case of the appropriate tool for the job,
there is no SLA requirement for redundant power supply, raid, multiple
CPU's, uber expensive reg ECC ram etc for the local servers in this
particular application.  The 750's are cheap enough to treat as disposable
and I can get two of them for less than the cost of a redundant 1850, giving
me a hot swap spare at each site.

The central server will probably end up around the 5 digits mark and it'll
have all the fruit, although personally I believe that reg ECC sdram is
nothing more than a huge rort.

Craig

- Original Message - 
From: Max W Blackmer Jr [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Sent: Saturday, April 09, 2005 5:46 AM
Subject: RE: [Asterisk-Users] Sangoma VS. Digium


  spending over $A10,000 in the process.  The cards are more expensive
than
  the server they're going into (Dell poweredge 750's).  When a GPL'd
hardware

 It is obvious that you have never experienced high end servers. We have
 had a single server cost as much as $20,000 and that is nothing but
 high performance hardware(Raid, REG ECC memory[mirrored for
 redundancy], Dual Xeon Server). Then you add in any specialized
 hardware that can easily up the cost to $30,000. and that is just one
 machine. when you need performance you pay for it one way or another. A
 lot of times it is better to pay more for reliability and performance.

 Max

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-08 Thread Steve Underwood
Dinesh Nair wrote:

On 04/01/05 00:00 Matthew Boehm said the following:
Steve Underwood wrote:

And your EU bias is clearly demonstrated by this. I've never seen a
BRI product outside he EU. :-)

Come to Houston, TX. We were running a BRI for quite some time before
upgrading to a T1.

ahem, ISDN BRIs are fairly common here in asia too. but i guess that 
asia don't count now, does it ? :)

I live in Asia, and BRI is extremely rare in Asia. You must be living in 
some untypical BRI hotspot if you think otherwise :-)

Steve
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-08 Thread Steve Underwood
Depends what you mean by in use. You will find BRI listed as a service 
option in most countries. including China and the US. Installed lines 
is  different matter. They are so rare in most places that if you order 
one it will be the technician's first install, and they will have enough 
problems you give up and choose a non-BRI option. :-) Asian makers say 
almost all production of BRI kit goes to the EU.

Regards,
Steve
Michael Bielicki wrote:
BRI's are in use in roughly 2/3 of the world with the US and I think
China being the main exceptions.
On Apr 4, 2005 9:37 AM, Dinesh Nair [EMAIL PROTECTED] wrote:
 

On 04/01/05 00:00 Matthew Boehm said the following:
   

Steve Underwood wrote:
 

And your EU bias is clearly demonstrated by this. I've never seen a
BRI product outside he EU. :-)
   

Come to Houston, TX. We were running a BRI for quite some time before
upgrading to a T1.
 

ahem, ISDN BRIs are fairly common here in asia too. but i guess that asia
don't count now, does it ? :)
   

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-08 Thread Max W Blackmer Jr
 spending over $A10,000 in the process.  The cards are more expensive than
 the server they're going into (Dell poweredge 750's).  When a GPL'd hardware

It is obvious that you have never experienced high end servers. We have
had a single server cost as much as $20,000 and that is nothing but
high performance hardware(Raid, REG ECC memory[mirrored for
redundancy], Dual Xeon Server). Then you add in any specialized
hardware that can easily up the cost to $30,000. and that is just one
machine. when you need performance you pay for it one way or another. A
lot of times it is better to pay more for reliability and performance.

Max

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Roy Sigurd Karlsbakk
Technically speaking not. But Sangoma's support seems to be pretty 
much
better.
My understanding is that to an extent when we buy Sangoma we're 
putting the dagger to Digium.  They're glad to use Asterisk as a 
selling point for their hardware, but unwilling to donate anything 
back to the Asterisk community.
digium can sell asterisk shirk-wrapped with the current dual licence. 
if other hardware is better than digium's, I'd buy it, both because it 
_is_ better and because digium's support isn't the best on the planet, 
to be frank. Last time I bought a sangoma card, I was given excellent 
support by the reseller from .pl

roy
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Roy Sigurd Karlsbakk
What about pricing of the Sangoma compared to Digium, is it comparable?
about the same. last i checked the digium te410 was $1599 and the 
4-port e1/t1 card from sangom was $1699.

Can Sangoma card handle modem data incoming calls at all?
iirc, modem data is just voice/noise :P.
roy
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Roy Sigurd Karlsbakk
cpu load on te4xxp cards is very low, and now that they have echo
cancellers as add-ons cards, it will be even lower.
I can't speak on hardware compatibility as i never tried a sangoma
card.
(But i can say that in the last year i've never had an issue with
digium
cards and we have 8 in use.) The te405p card resolved most
incompatibilty issues.
Digium has a hardware echo can?
Yes. Send them an email about the TE411P and tell them you want the
upgrade option.
the upgrade is only $1500 iirc, on top of the $1599 you just paid for 
the card.

roy
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Nir Simionovich
Hi All,

  Roy, I'm not entirely sure if you paid attention to what you wrote, as you
said: Last time I bought a sangoma card, I was given excellent support by
the reseller from .pl.
Now, this means that Sangoma has a local reseller that renders support for
Sangoma products. Most of the people here are complaining about the fact
that when calling
Digium, the service is problematic. Well, I believe that Digium should
services it's channels, the channels should support the resellers and the
resellers should support
The customers. I don't think that any company, no matter what its size or
function is, could support the end users. Even the mighty ugly M$ has
country based support
Centers. 

  We are currently in the process of establishing such a service center in
Israel and Turkey, to service the market here. The end target is to have the
resellers and 
Customer call the local support center, and not call Digium in the states. 

  If someone thinks otherwise, I'd be happy to know about it.

Nir S

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Roy Sigurd
Karlsbakk
Sent: Thursday, April 07, 2005 11:40 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Sangoma VS. Digium

 Technically speaking not. But Sangoma's support seems to be pretty 
 much better.

 My understanding is that to an extent when we buy Sangoma we're 
 putting the dagger to Digium.  They're glad to use Asterisk as a 
 selling point for their hardware, but unwilling to donate anything 
 back to the Asterisk community.

digium can sell asterisk shirk-wrapped with the current dual licence. 
if other hardware is better than digium's, I'd buy it, both because it _is_
better and because digium's support isn't the best on the planet, to be
frank. Last time I bought a sangoma card, I was given excellent support by
the reseller from .pl

roy

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Matteo Brancaleoni
Hi,

 Digium, the service is problematic. Well, I believe that Digium should
 services it's channels, the channels should support the resellers and the
 resellers should support
 The customers. I don't think that any company, no matter what its size or
 function is, could support the end users. Even the mighty ugly M$ has
 country based support
 Centers. 

I hate to say that, but the problem is that Digium doesn't do this.
They allow resellers to do market dumping, by not imposing fixed
list prices to resellers, they also compete with they're own
distributors/resellers by offering the cards online and by offering
services directly to end users.
In this way they're destroying they're own reseller network
and there's no commercial gain into supporting the end user
(as resellers).

Sangoma doesn't do that. they don't sell directly, thus allowing
resellers to have a money gain and pay the time to support the end
user.

again, I hate to say that, but is a common pow.
I hope that digium will change their mind in the way
they sells hw/services.

Matteo



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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread ht
Matteo,

I don't know much about DIgium, but I am comparing the distribution policy with
what exists elsewhere in the market and other sectors.

Digium do sell online and so many other of their resellers do. The important
point is that they don't sell lower cost than their resellers, which is the
case.

Reseller added value is find customers and retail locally in his place with
local variables of config, ...etc. They are the ones to find customers and to
make sure they bring added value.

I don't know what's unusual in this approach? Please elaborate.

Thanks,




Selon Matteo Brancaleoni [EMAIL PROTECTED]:

 Hi,

  Digium, the service is problematic. Well, I believe that Digium should
  services it's channels, the channels should support the resellers and the
  resellers should support
  The customers. I don't think that any company, no matter what its size or
  function is, could support the end users. Even the mighty ugly M$ has
  country based support
  Centers.

 I hate to say that, but the problem is that Digium doesn't do this.
 They allow resellers to do market dumping, by not imposing fixed
 list prices to resellers, they also compete with they're own
 distributors/resellers by offering the cards online and by offering
 services directly to end users.
 In this way they're destroying they're own reseller network
 and there's no commercial gain into supporting the end user
 (as resellers).

 Sangoma doesn't do that. they don't sell directly, thus allowing
 resellers to have a money gain and pay the time to support the end
 user.

 again, I hate to say that, but is a common pow.
 I hope that digium will change their mind in the way
 they sells hw/services.

 Matteo



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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Matteo Brancaleoni
Hi,

Il giorno gio, 07-04-2005 alle 13:02 +0200, [EMAIL PROTECTED] ha scritto:

 Digium do sell online and so many other of their resellers do. The important
 point is that they don't sell lower cost than their resellers, which is the
 case.
Please find an hardware producer that sells directly to endusers, when
they have also distributors/resellers.
The way is: if you have resellers, sell through them. if not directly to
end user.

 Reseller added value is find customers and retail locally in his place with
 local variables of config, ...etc. They are the ones to find customers and to
 make sure they bring added value.
Yes of course. but they're sure that the customer will buy from them.
normally the user will buy directly from the hw maker (and this's ok)
if the hw maker allows that, since in this way the user thinks that
going directly to the manufacturer they'll have better support and
better price. I know that is can not be the real truth, but is how's
perceived from an enduser pow.
We're Digium resellers, but some .it people buy the card from other
countries (because not imposing list prices allows resellers to do
market dumping) or even direlcty from Digium.
And we apply the very same Digium list price. and the import taxes
are payed by our reseller discount. 
So when the enduser buys directly from .usa, they will pay list price 
plus taxes, so more than our final price. But this is not considered,
seems. 

 I don't know what's unusual in this approach?
everything. 

Matteo

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread ht
Yes,

Most hardware manufacturers I know sell directly at retail price.

In voip Business and from my experience, you can order Quintum gateways from
Quintum Technologies right away at retail price. You can always get them
cheaper from reseller. GSM devices manufacturers sell direct as well although
they have resellers, unless exclusively agreed not to sell in that part of the
world.

For me it seems logical that manufacturer promote products themselves and sell
them. Because resellers sometimes just don't react to sales leads. There is no
reason why a manufacturer should lose these sales leads if reseller does not
react.

Now, if customers go to Digium right away instead of coming to reseller even
though reseller is better price and close with pieces in stock to be served
immediately, I think it is not the distribution of Digium that has problem, but
the customers :-)


Regards,

Hakem,



Selon Matteo Brancaleoni [EMAIL PROTECTED]:

 Hi,

 Il giorno gio, 07-04-2005 alle 13:02 +0200, [EMAIL PROTECTED] ha scritto:

  Digium do sell online and so many other of their resellers do. The
 important
  point is that they don't sell lower cost than their resellers, which is the
  case.
 Please find an hardware producer that sells directly to endusers, when
 they have also distributors/resellers.
 The way is: if you have resellers, sell through them. if not directly to
 end user.

  Reseller added value is find customers and retail locally in his place with
  local variables of config, ...etc. They are the ones to find customers and
 to
  make sure they bring added value.
 Yes of course. but they're sure that the customer will buy from them.
 normally the user will buy directly from the hw maker (and this's ok)
 if the hw maker allows that, since in this way the user thinks that
 going directly to the manufacturer they'll have better support and
 better price. I know that is can not be the real truth, but is how's
 perceived from an enduser pow.
 We're Digium resellers, but some .it people buy the card from other
 countries (because not imposing list prices allows resellers to do
 market dumping) or even direlcty from Digium.
 And we apply the very same Digium list price. and the import taxes
 are payed by our reseller discount.
 So when the enduser buys directly from .usa, they will pay list price
 plus taxes, so more than our final price. But this is not considered,
 seems.

  I don't know what's unusual in this approach?
 everything.

 Matteo




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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Peter Svensson
On Thu, 7 Apr 2005, Matteo Brancaleoni wrote:

 I hate to say that, but the problem is that Digium doesn't do this.
 They allow resellers to do market dumping, by not imposing fixed
 list prices to resellers, they also compete with they're own
 distributors/resellers by offering the cards online and by offering
 services directly to end users.
 In this way they're destroying they're own reseller network
 and there's no commercial gain into supporting the end user
 (as resellers).

Resellers are almost universally a useless money-sink. Most add no value 
at all, they are simply another logistics point. Distributors, on the 
other hand, are usually very knowlegable and are able to support their 
customers (the resellers) quite well. 

My advice: always *always* buy from as early in the channel as possible. 
Prices are better and the support is _way_ better.

Of course, if you are not familiar with the problem space for which you 
are purchasing a solution then resellers can add a lot of value. 

Peter


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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Adam Goryachev
On Thu, 2005-04-07 at 13:26 +0200, [EMAIL PROTECTED] wrote:
 Yes,
 
 Most hardware manufacturers I know sell directly at retail price.

Most I know/dealt with don't (but hey, I don't really deal with
'hardware manufacturers'... I'm probably more of a retail customer

 In voip Business and from my experience, you can order Quintum gateways from
 Quintum Technologies right away at retail price. You can always get them
 cheaper from reseller. GSM devices manufacturers sell direct as well although
 they have resellers, unless exclusively agreed not to sell in that part of the
 world.
 
 For me it seems logical that manufacturer promote products themselves and sell
 them. Because resellers sometimes just don't react to sales leads. There is no
 reason why a manufacturer should lose these sales leads if reseller does not
 react.

Well, I can see that the manufacturer could sell direct to the public,
but this doesn't assist the reseller in better serving the end user.

Digium could place certain restrictions on resellers, eg, each reseller
is restricted to selling to customers living in the same country (or any
other country which doesn't have a reseller in it). They might also
increase the retail price (or decrease the reseller price) so that there
is a bigger margin available to the reseller to cover the costs of
support/warranty.

 Now, if customers go to Digium right away instead of coming to reseller even
 though reseller is better price and close with pieces in stock to be served
 immediately, I think it is not the distribution of Digium that has problem, 
 but
 the customers :-)

Yes, this is a 'stupid' customer, but consider that the consumer must be
educated so that they can better help themselves. This is one of the
fundamentals of the asterisk community! We need to provide the 'right'
incentive to the consumer to shop from their 'local' reseller. 

Having said all that, I definitely don't like those annoying websites
where you have to fill out some silly form and hope that your local
reseller will call you one day. You should be able to browse all the
products on-line, with retail pricelist.

BTW, Consider if digium simply took the order, and then asked the
reseller to fulfil the order, adding a credit for the card sold to the
resellers account. Then the customer is sent their receipt along with
the reseller contact details for order delivery enquiries/technical
support.

Finally, I must point out that I find the local Australian distributor
fantastic, they have even tried to assist me in solving my problem with
a TE405p that I purchased direct from digium (before the australian
distributor existed). So, if you are in Australia, and need digium
hardware, I'd strongly advise you talk to
http://www.austechpartnerships.com/atp/ (no, I'm not employed by them,
blah blah blah).

Regards,
Adam
-- 
 -- 
Adam Goryachev
Website Managers
Ph:  +61 2 9345 4395[EMAIL PROTECTED]
Fax: +61 2 9345 4396www.websitemanagers.com.au

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread dean collins
Lol - Cisco for one.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matteo
Brancaleoni
Sent: Thursday, April 07, 2005 7:12 AM
To: [EMAIL PROTECTED]
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Sangoma VS. Digium

Hi,

Il giorno gio, 07-04-2005 alle 13:02 +0200, [EMAIL PROTECTED] ha scritto:

 Digium do sell online and so many other of their resellers do. The
important
 point is that they don't sell lower cost than their resellers, which
is the
 case.
Please find an hardware producer that sells directly to endusers, when
they have also distributors/resellers.
The way is: if you have resellers, sell through them. if not directly to
end user.

)
)snip
)
Matteo

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Dana Olson
On Apr 7, 2005 6:20 AM, Matteo Brancaleoni [EMAIL PROTECTED] wrote:

 Sangoma doesn't do that. they don't sell directly, thus allowing
 resellers to have a money gain and pay the time to support the end
 user.


Actually, they do sell directly. I emailed them a short time ago, and
they gave me their price. They also invited me to go visit their
offices. I made it clear that I was an end user, and not a reseller.
--
Dana
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Scott Stingel

Peter Svensson wrote:
Resellers are almost universally a useless money-sink. Most add no value 
at all, they are simply another logistics point. Distributors, on the 
other hand, are usually very knowlegable and are able to support their 
customers (the resellers) quite well. 

My advice: always *always* buy from as early in the channel as possible. 
Prices are better and the support is _way_ better.

Of course, if you are not familiar with the problem space for which you 
are purchasing a solution then resellers can add a lot of value. 

Peter
 

Hi Peter-
In my experience, I've found that the biggest advantage to buying 
through a distributor is the availability of stock, in-house and 
available for rapid shipment.   Distributors typically handle dozens of 
lines and do not have the manpower to be technically up-to-date on all 
products.

I agree with you though about buying as high up in the channel as 
possible.  

For a small company like Digium, it makes perfect sense for them to 
provide the hardware support for their products directly, as they are 
the only ones who can do so practically until they are of a size to 
develop the huge amount of training materials, spare parts kits etc to 
allow distributors to provide any kind of support to the customers.   
Unfortunately, the volumes are probably not really there yet to justify 
this.

Digium needs to take a hard look at it's support and hardware 
documentation, as well as size of its engineering staff.  It seems to me 
that they are at a point of growth where a significant investment is 
required to allow growth to the next level.

Regards
Scott Stingel
www.evtmedia.com
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Richard Lyman
[EMAIL PROTECTED] wrote:
Matteo,
I don't know much about DIgium, but I am comparing the distribution policy with
what exists elsewhere in the market and other sectors.
Digium do sell online and so many other of their resellers do. The important
point is that they don't sell lower cost than their resellers, which is the
case.
Reseller added value is find customers and retail locally in his place with
local variables of config, ...etc. They are the ones to find customers and to
make sure they bring added value.
I don't know what's unusual in this approach? Please elaborate.
 

maybe things have changed, but when i contacted an asterisk distributor, 
the reseller price they gave me wasn't worth the effort to support the 
card.  so basically, i told the users to buy direct and have digium 
support it.  (sad but true)

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Thorsten lockert
On Apr 7, 2005, at 4:11, Matteo Brancaleoni wrote:
Please find an hardware producer that sells directly to endusers, when
they have also distributors/resellers.
Apple.
The way is: if you have resellers, sell through them. if not directly 
to
end user.
Ever been to an Apple store?
Thorsten
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Craig Guy
[rant]
I wish my local reseller would 'dump' the product, or at least offer it
cheaper without support.  The digium PRI cards IMHO are way too expensive
for those of us who are familiar with them and are only interested in
warranty support.  I will probably soon be buying another 5 of them and
spending over $A10,000 in the process.  The cards are more expensive than
the server they're going into (Dell poweredge 750's).  When a GPL'd hardware
design costs more than an entire proprietary server (including  chassis,
motherboard, dual hard disks and remote access card) then there is something
very wrong in the market.  I do not possibly see how a quarter length PCI
card should cost more than an entire rack mount server.  IMHO bring on the
competition, Asterisk should divorce itself from Digium, the sooner the
better.  Asterisk is a software product and should stand alone and not be
subsidised by the hardware.  Marks salary should come from selling trainig
and Asterisk support services, not hardware.  If Digium gets money from
selling Digum hardware, where then is the incentive for Asterisk to support
alternative hardware (BRI for example).  Imagine if Linus was employed by
Intel, Linux would only be an empty shell of its current self with no
support for embedded platforms, Motorola CPU's, WRT54G's, etc.
[/rant]

Craig

- Original Message - 
From: Peter Svensson [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Sent: Thursday, April 07, 2005 7:43 PM
Subject: RE: [Asterisk-Users] Sangoma VS. Digium


 On Thu, 7 Apr 2005, Matteo Brancaleoni wrote:

  I hate to say that, but the problem is that Digium doesn't do this.
  They allow resellers to do market dumping, by not imposing fixed
  list prices to resellers, they also compete with they're own
  distributors/resellers by offering the cards online and by offering
  services directly to end users.
  In this way they're destroying they're own reseller network
  and there's no commercial gain into supporting the end user
  (as resellers).

 Resellers are almost universally a useless money-sink. Most add no value
 at all, they are simply another logistics point. Distributors, on the
 other hand, are usually very knowlegable and are able to support their
 customers (the resellers) quite well.

 My advice: always *always* buy from as early in the channel as possible.
 Prices are better and the support is _way_ better.

 Of course, if you are not familiar with the problem space for which you
 are purchasing a solution then resellers can add a lot of value.

 Peter


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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Andrew Kohlsmith
On April 7, 2005 01:53 pm, Craig Guy wrote:
 the server they're going into (Dell poweredge 750's).  When a GPL'd
 hardware design costs more than an entire proprietary server (including 
 chassis, motherboard, dual hard disks and remote access card) then there is
 something very wrong in the market.  I do not possibly see how a quarter
 length PCI card should cost more than an entire rack mount server.  IMHO

First off, the TExxxP cards are not GPL.
Second, it's all economies of scale.  How many Dell Poweredge 750s does Dell 
sell a MONTH compared to how many TExxxPs Digium sells in a year?

There's nothing wrong with it; Digium is charging what they believe the 
market will bear.  That's capitalism.  If you can do it cheaper, do it and 
make a fortune.  I know MANY PCI boards which are upwards of several dozen 
thousand dollars.  Again, they are charging what the market will bear.

Now granted, high-end signal processing and acquisition cards are a slightly 
different market than what you're talking about.  :-)

-A.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Rich Adamson
 On April 7, 2005 01:53 pm, Craig Guy wrote:
  the server they're going into (Dell poweredge 750's).  When a GPL'd
  hardware design costs more than an entire proprietary server (including 
  chassis, motherboard, dual hard disks and remote access card) then there is
  something very wrong in the market.  I do not possibly see how a quarter
  length PCI card should cost more than an entire rack mount server.  IMHO
 
 First off, the TExxxP cards are not GPL.
 Second, it's all economies of scale.  How many Dell Poweredge 750s does Dell 
 sell a MONTH compared to how many TExxxPs Digium sells in a year?
 
 There's nothing wrong with it; Digium is charging what they believe the 
 market will bear.  That's capitalism.  If you can do it cheaper, do it and 
 make a fortune.  I know MANY PCI boards which are upwards of several dozen 
 thousand dollars.  Again, they are charging what the market will bear.
 
 Now granted, high-end signal processing and acquisition cards are a slightly 
 different market than what you're talking about.  :-)

Or, he could be stuck with a Nortel pbx where the T1 card is something
like $5k, which doesn't include the software necessary to actually
make the card do what he wants. ;)


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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Timothy Costello
Hi;
Just to a a little perspective.  The closest equivalent Dialogic board 
(i.e. connects 4 T1's to a pci bus) is just under $7000 USD per board. 
Now while this isn't comparing apples to apples since the Dialogic 
board has more onboard processing services it does give a reference 
data point.  The Digium board at just under $1500 USD looks quite good 
based on that comparison...

Later;
Tim
On Apr 7, 2005, at 12:53 PM, Craig Guy wrote:
[rant]
I wish my local reseller would 'dump' the product, or at least offer it
cheaper without support.  The digium PRI cards IMHO are way too 
expensive
for those of us who are familiar with them and are only interested in
warranty support.  I will probably soon be buying another 5 of them and
spending over $A10,000 in the process.  The cards are more expensive 
than
the server they're going into (Dell poweredge 750's).  When a GPL'd 
hardware
design costs more than an entire proprietary server (including  
chassis,
motherboard, dual hard disks and remote access card) then there is 
something
very wrong in the market.  I do not possibly see how a quarter length 
PCI
card should cost more than an entire rack mount server.  IMHO bring on 
the
competition, Asterisk should divorce itself from Digium, the sooner the
better.  Asterisk is a software product and should stand alone and not 
be
subsidised by the hardware.  Marks salary should come from selling 
trainig
and Asterisk support services, not hardware.  If Digium gets money from
selling Digum hardware, where then is the incentive for Asterisk to 
support
alternative hardware (BRI for example).  Imagine if Linus was employed 
by
Intel, Linux would only be an empty shell of its current self with no
support for embedded platforms, Motorola CPU's, WRT54G's, etc.
[/rant]

Craig
- Original Message -
From: Peter Svensson [EMAIL PROTECTED]
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Sent: Thursday, April 07, 2005 7:43 PM
Subject: RE: [Asterisk-Users] Sangoma VS. Digium

On Thu, 7 Apr 2005, Matteo Brancaleoni wrote:
I hate to say that, but the problem is that Digium doesn't do this.
They allow resellers to do market dumping, by not imposing fixed
list prices to resellers, they also compete with they're own
distributors/resellers by offering the cards online and by offering
services directly to end users.
In this way they're destroying they're own reseller network
and there's no commercial gain into supporting the end user
(as resellers).
Resellers are almost universally a useless money-sink. Most add no 
value
at all, they are simply another logistics point. Distributors, on the
other hand, are usually very knowlegable and are able to support their
customers (the resellers) quite well.

My advice: always *always* buy from as early in the channel as 
possible.
Prices are better and the support is _way_ better.

Of course, if you are not familiar with the problem space for which 
you
are purchasing a solution then resellers can add a lot of value.

Peter
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Matt Riddell
Matteo Brancaleoni wrote:
I hate to say that, but the problem is that Digium doesn't do this.
Ahh I beg to differ.
I resell both Digium and Sangoma gear and provide full installation 
support for both.

--
Cheers,
Matt Riddell
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-07 Thread Brancaleoni Matteo
Hi

Il giorno ven, 08-04-2005 alle 10:24 +1200, Matt Riddell ha scritto:
 Matteo Brancaleoni wrote:
  I hate to say that, but the problem is that Digium doesn't do this.
 
 Ahh I beg to differ.
 
 I resell both Digium and Sangoma gear and provide full installation 
 support for both.

after a lot of words, the real story is that we too :)

Matteo.

-- 

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-04 Thread Dinesh Nair

On 04/01/05 00:00 Matthew Boehm said the following:
Steve Underwood wrote:

And your EU bias is clearly demonstrated by this. I've never seen a
BRI product outside he EU. :-)

Come to Houston, TX. We were running a BRI for quite some time before
upgrading to a T1.

ahem, ISDN BRIs are fairly common here in asia too. but i guess that asia 
don't count now, does it ? :)

--
Regards,   /\_/\   All dogs go to heaven.
[EMAIL PROTECTED](0 0)http://www.alphaque.com/
+==oOO--(_)--OOo==+
| for a in past present future; do|
|   for b in clients employers associates relatives neighbours pets; do   |
|   echo The opinions here in no way reflect the opinions of my $a $b.  |
| done; done  |
+=+
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-04 Thread Michael Bielicki
BRI's are in use in roughly 2/3 of the world with the US and I think
China being the main exceptions.

On Apr 4, 2005 9:37 AM, Dinesh Nair [EMAIL PROTECTED] wrote:
 
 
 On 04/01/05 00:00 Matthew Boehm said the following:
  Steve Underwood wrote:
 
 
 And your EU bias is clearly demonstrated by this. I've never seen a
 BRI product outside he EU. :-)
 
 
  Come to Houston, TX. We were running a BRI for quite some time before
  upgrading to a T1.
 
 ahem, ISDN BRIs are fairly common here in asia too. but i guess that asia
 don't count now, does it ? :)
 
 --
 Regards,   /\_/\   All dogs go to heaven.
 [EMAIL PROTECTED](0 0)http://www.alphaque.com/
 +==oOO--(_)--OOo==+
 | for a in past present future; do|
 |   for b in clients employers associates relatives neighbours pets; do   |
 |   echo The opinions here in no way reflect the opinions of my $a $b.  |
 | done; done  |
 +=+
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-- 
Michal Bielicki
http://www.aefirion.org/
http://www.asterisk.com.pl/
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-04 Thread Dana Olson
On Mar 31, 2005 1:44 PM, Dana Olson [EMAIL PROTECTED] wrote:
 On Thu, 31 Mar 2005 11:37:19 -0600, Rich Adamson [EMAIL PROTECTED] wrote:
 My understanding is that to an extent when we buy Sangoma
 we're putting the dagger to Digium.
   
If anything puts the dagger to Digium it'll be their own inability to
engineer reliable hardware.
   
I appreciate what Digium has done for Asterisk, but reliability 
expectations
for phone equipment are extremely high.  I sympathize with people who 
need
hardware that doesn't need to be restarted once a week just to do its 
job
properly.  If Digium can't deliver on those reliability expectations, 
and do
it soon, people are going to switch to companies that can.  And you know
what?  I don't blame them.
  
  
   The Digium boards need to be restarted once a week?
  
   Please clarify this. I was dead set on getting in a Sangoma A104 for a
   production Asterisk box, but then I read this thread and felt that it
   didn't matter so much what I would order... And so I was deciding to
   stick with Digium. And then I read your scary comment.
  
   I've currently got a Digium board filled with 3 T1s, but it hasn't
   been under heavy use right yet, due to my attention being pulled from
   * and put onto SER+AudioCodes devices for other applications, and I
   haven't had to restart yet. Is this going to change? What's the deal?
  
   Please clarify your statement for me, as I need reliability as well.
 
  I'll jump in here (but I'm not the original poster). The once a week
  thing relates to the digium TDM card (fxo and/or fxs modules). I don't
  believe the T1 cards are an issue that requires driver reloads.
 
 Alright, that helps clarify it a bit, but then again, I have been
 running Asterisk at home with a TDM card for a couple months and
 haven't had to restart it for a long time. Is it a requirement or just
 simply a recomendation?


I shouldn't have said anything. My incoming pots line stopped
responding this weekend. I found out when I got an email from someone
telling me that it just keeps ringing and ringing. This never happened
before...

Strange thing is though, today, my IAX number wasn't responding. It's
like I'm silently losing my registration or something.

Totally unrelated, I know. I'm gonna go back to 1.0.6 because I ran it
for a good while with no problems. I hope this solves it. It fixed the
issues I had with 1.0.7 at work.
--
Dana
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-02 Thread Chris Modesitt

Eric Wrote:
 
 Digium has a hardware echo can?

Not shipping, according to their online store.

Crap!, I spend all my time reading emails from this list, now I have to
check Digium's online store twice a day so I can get my hands on one of
those cards!!

Chris. 

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-02 Thread Cory Andrews
I have been told the Digium echo cancellation product will be shipping 
soon, as well as a new version of the IAXy, which looks to have a new 
form factor, I'm guessing to help with heat dissipation on the units.

Cory Andrews
Senior Partner
+++
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Chris Modesitt wrote:
Eric Wrote:
 

Digium has a hardware echo can?
   

 

Not shipping, according to their online store.
   

Crap!, I spend all my time reading emails from this list, now I have to
check Digium's online store twice a day so I can get my hands on one of
those cards!!
Chris. 

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-04-01 Thread David Brodbeck
 -Original Message-
 From: Scott Nelson [mailto:[EMAIL PROTECTED]

 Perhaps you have an earlier hardware revision than I do; I also have 
 never rebooted the system.  I have two TDM04Bs.

If so, they must have sold me old stock.  I bought the cards less than two
months ago.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-04-01 Thread Richard Scobie
David Brodbeck wrote:
-Original Message-
From: Scott Nelson [mailto:[EMAIL PROTECTED]

Perhaps you have an earlier hardware revision than I do; I also have 
never rebooted the system.  I have two TDM04Bs.

If so, they must have sold me old stock.  I bought the cards less than two
months ago.
This is about the timeframe new FXO modules were released.
Next time an FXO stops responding, stop asterisk and do a register dump 
of the offending module

fxstest /dev/zap/1 regdump
will show you the contents of all the registers on Zap 1. If the 
majority of them show the value ff, contact Digium support.

I had modules marked Rev C that did this replaced with X100B RevB 
ones and have not had any trouble since.

Regards,
Richard
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Isamar Maia
 Isamar Maia wrote:
  Technically speaking not. But Sangoma's support seems to be pretty much
  better.
 

 My understanding is that to an extent when we buy Sangoma we're putting
 the dagger to Digium.  They're glad to use Asterisk as a selling point
 for their hardware, but unwilling to donate anything back to the
 Asterisk community.

 I'll be glad to stand corrected, but if that assertion is in fact true,
 we should be careful to do things that actually damage Digium's ability
 to leverage their development of Asterisk with their hardware sales.

I don't understand this *love* for Digium. Digium is a commercial
institution, period.

If we need to be thankful for Mark Spencer for giving asterisk to the
world as many say, I understand and agree.

But to protect them specially in my case  since I am in Japan and Digium
products don't(and it seems that will never) have any support for NTT
lines, is kinda no sense.

I would better support the Asterisk Fork development that seems to be
happening in the underground. BTW, anybody knows their mailing list?

I'll be glad to contribute.

Isamar Maia



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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Brian Capouch
Isamar Maia wrote:
I don't understand this *love* for Digium. Digium is a commercial
institution, period.
Yes, but.  They are a commercial institution which took an enormous risk 
by giving away for free what is undeniably their most valuable product.

It was a gamble, as it were, of the family jewels.  Compare for a moment 
with Cisco, whose software, as is famously seen written up on this very 
list, nickels and dimes its customers to death.

But to protect them specially in my case  since I am in Japan and Digium
products don't(and it seems that will never) have any support for NTT
lines, is kinda no sense.
The kinda sense of it is that many of us believe that we are furthering 
the cause of Asterisk development by indeed giving preferential 
treatment to Digium, in those cases where it can be done economically. 
   It's an investment in the future of Asterisk.

It's called voting with your pocketbook.
I would better support the Asterisk Fork development that seems to be
happening in the underground. BTW, anybody knows their mailing list?
I'll be glad to contribute.
I do know the address of one such list, and I monitor it assiduously, 
reading every message because my interest in Asterisk is pretty absolute.

If I recall correctly, the last mail on that list was either the third 
or fourth mail that was sent, a couple of days after the list was 
established, back a couple of months.  As far as I know nothing has 
happened, at all, since then.

Forks are cheap.  Talking about forks is even cheaper.  Forks that 
appear to be actual improvements over the current Asterisk 
codebase--nothwithstanding the criticism it receives--appear to be, for 
now, a null set.

I'm sorry you have trouble understanding this.  I feel that for many of 
us it is pretty clear.

Thanks.
b.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Isamar Maia

 Isamar Maia wrote:
 
  I don't understand this *love* for Digium. Digium is a commercial
  institution, period.
 

 Yes, but.  They are a commercial institution which took an enormous risk
 by giving away for free what is undeniably their most valuable product.

So, if Linus Torvalds had a company I would need to buy products from him?
If they assumed this risk, great! I will remember to send a postcard in
the Christmas to them.
More hardware companies support Asterisk with Zap drivers, cheaper will be
the boards, better quality will be provided and in the end of the day, the
community will have all the benefits. The name of it is competition.
Or it's a monopoly?
Maybe Japan or other countries with own crazy standards are not a
commercial interest of Digium like they are for Avaya, Dialogic, Aculab
and stuff... the open and free competition should happen because the
world is not USA and AFAIK it's GPL.

 I'm sorry you have trouble understanding this.  I feel that for many of
 us it is pretty clear.

Yes. I see. Very clear.

Isamar



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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Eric Bishop
True. I think Digium's USA bias is clearly demonstrated by their lack
of a BRI ISDN product. Most of the rest of the world use it in
abudnace yet Digium do not see fit to service this market because it
is not big in the US. very poor...


On Thu, 31 Mar 2005 18:32:40 +0900 (JST), Isamar Maia
[EMAIL PROTECTED] wrote:
 
  Isamar Maia wrote:
  
   I don't understand this *love* for Digium. Digium is a commercial
   institution, period.
  
 
  Yes, but.  They are a commercial institution which took an enormous risk
  by giving away for free what is undeniably their most valuable product.
 
 So, if Linus Torvalds had a company I would need to buy products from him?
 If they assumed this risk, great! I will remember to send a postcard in
 the Christmas to them.
 More hardware companies support Asterisk with Zap drivers, cheaper will be
 the boards, better quality will be provided and in the end of the day, the
 community will have all the benefits. The name of it is competition.
 Or it's a monopoly?
 Maybe Japan or other countries with own crazy standards are not a
 commercial interest of Digium like they are for Avaya, Dialogic, Aculab
 and stuff... the open and free competition should happen because the
 world is not USA and AFAIK it's GPL.
 
  I'm sorry you have trouble understanding this.  I feel that for many of
  us it is pretty clear.
 
 Yes. I see. Very clear.
 
 Isamar
 
 
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread mattf
Hello,

I need to correct myself on one of the points I made in my reply last night.
As a very polite developer from Sangoma stated to me(with evidence I might
add)they have in the past and continue to today contribute code to GPL
Asterisk. It doesn't say so on their website but their developers have been
bug-checking, patching and contributing new code to Asterisk for some time
now. They just started directly giving credit from Sangoma for some of these
contributions in the bugtracker starting this week. While it is true that
they probably don't have as many full-time dedicated Asterisk developers as
Digium does, a portion of a Sangoma AFT card purchase will go towards
further development of Asterisk. So you can feel a little less-bad about
buying those Sangoma cards now.

MATT---

-Original Message-
From: Brian Capouch [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 2:43 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Sangoma VS. Digium


Isamar Maia wrote:
 Technically speaking not. But Sangoma's support seems to be pretty much
 better.
 

My understanding is that to an extent when we buy Sangoma we're putting 
the dagger to Digium.  They're glad to use Asterisk as a selling point 
for their hardware, but unwilling to donate anything back to the 
Asterisk community.

I'll be glad to stand corrected, but if that assertion is in fact true, 
we should be careful to do things that actually damage Digium's ability 
to leverage their development of Asterisk with their hardware sales.

FWIW.

b.
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread ht
What about pricing of the Sangoma compared to Digium, is it comparable?

Can Sangoma card handle modem data incoming calls at all?



Selon mattf [EMAIL PROTECTED]:

 Hello,

 I need to correct myself on one of the points I made in my reply last night.
 As a very polite developer from Sangoma stated to me(with evidence I might
 add)they have in the past and continue to today contribute code to GPL
 Asterisk. It doesn't say so on their website but their developers have been
 bug-checking, patching and contributing new code to Asterisk for some time
 now. They just started directly giving credit from Sangoma for some of these
 contributions in the bugtracker starting this week. While it is true that
 they probably don't have as many full-time dedicated Asterisk developers as
 Digium does, a portion of a Sangoma AFT card purchase will go towards
 further development of Asterisk. So you can feel a little less-bad about
 buying those Sangoma cards now.

 MATT---

 -Original Message-
 From: Brian Capouch [mailto:[EMAIL PROTECTED]
 Sent: Thursday, March 31, 2005 2:43 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Sangoma VS. Digium


 Isamar Maia wrote:
  Technically speaking not. But Sangoma's support seems to be pretty much
  better.
 

 My understanding is that to an extent when we buy Sangoma we're putting
 the dagger to Digium.  They're glad to use Asterisk as a selling point
 for their hardware, but unwilling to donate anything back to the
 Asterisk community.

 I'll be glad to stand corrected, but if that assertion is in fact true,
 we should be careful to do things that actually damage Digium's ability
 to leverage their development of Asterisk with their hardware sales.

 FWIW.

 b.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread steve szmidt
On Thursday 31 March 2005 02:43, Brian Capouch wrote:
 Isamar Maia wrote:
  Technically speaking not. But Sangoma's support seems to be pretty much
  better.

 My understanding is that to an extent when we buy Sangoma we're putting
 the dagger to Digium.  They're glad to use Asterisk as a selling point
 for their hardware, but unwilling to donate anything back to the
 Asterisk community.

It really does become an interesting debate. Do you lower your own ability to 
survive by using a lower quality product/service, to help ensure that the 
main product continues. Or do you help the main product survive by putting 
yourself at risk?

For better or worse we are all also the effect of Digium's policies and 
decisions. Not to say that they have not done an outstanding job getting 
Asterisk to what it is. 

Likewise Digium is at the effect of what the community does.

In the long run one needs to find a balance where everyone can win. Usually 
that is done by plain market influence. If they don't buy it, you won't be 
able to make it for very long.

Indeed we all would be poorer if Digium could not continue the work. But so 
too, do they need to ensure that they are staying close to community needs, 
while making sure they DO make the right decisions.

I think it's fair to say that Digium is more right than wrong, as their course 
have taken them this far. One does however need to reevaluate positions and 
directions every now and then, and be willing to change course should it so 
require.

 I'll be glad to stand corrected, but if that assertion is in fact true,
 we should be careful to do things that actually damage Digium's ability
 to leverage their development of Asterisk with their hardware sales.

My view of Asterisk has made me put my money where my mouth is by betting the 
farm on Asterisk. I have put everything I have into a position of making a 
living with Asterisk, so I too depend on it to survive.

But in the end I have to ensure that my decisions keep food on our table. 
Whether I choose Sangoma or Digium cards will be based on what I perceive to 
be the most long term survival thing to do. Of course, if I end up making a 
good business out of Sangoma and Asterisk, nothing will stop me from paying 
license fee's to Digium, which will be more profitable than selling me a card 
anyway.

So I see that Digium should be making enough money from all of us, each 
contributing in a different way. In fact at this point Asterisk is poised to 
become a major influence in the market as people world wide is waking up to 
it's potential.

-- 

Steve Szmidt

They that would give up essential liberty for temporary safety 
deserve neither liberty nor safety.
Benjamin Franklin
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Andrew Kohlsmith
On March 30, 2005 10:26 pm, Kristian Kielhofner wrote:
  It is obvious that Asterisk/TDM support from Sangoma is (and has been)
 secondary.  Their cards support data like no other.  Excellent.  Voice,
 on the other hand, appears to be immature.

I respectfully disagree.  Sangoma's voice capabilities are no less and no more 
mature than Digium's voice capabilities.

I use cards from both Sangoma and Digium.  Both seem to work well but (and it 
does pain me to say it, it really does) Digium's cards seem FAR more 
finicky about the type of hardware they'll run reliably on.  Sangoma's 
cards you can pretty much throw into any system and they work.  Shared 
interrupts and oddball PCI chipsets included.

I do believe, however, that this is merely a driver issue.  If I were a more 
competent driver programmer I would certainly dive into this headfirst.

-A.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Remco Barende
On Thu, 31 Mar 2005, Eric Bishop wrote:
True. I think Digium's USA bias is clearly demonstrated by their lack
of a BRI ISDN product. Most of the rest of the world use it in
abudnace yet Digium do not see fit to service this market because it
is not big in the US. very poor...
Why on earth would Digium develop a ISDN BRI card while you can buy a 
HFC-S card that will work anywhere in Europe for less than 30 dollars?
(The quad bri cards are overpriced, EUR 600 is just too much for such a 
simple card).

That would be a waste of time and money better spent on other development.
If you use bristuff and use the florz patch you have a very stable and 
solid product. (Bristuff without florz patch sucks, I really don't 
understand why the GPL'ed florz patch isn't included in bristuff by 
default).

It would be nice if Digium would accept the bristuff patch at some stage 
and include it in asterisk.

Regarding Sangoma vs. Digium cards, clearly Digium is providing a product 
at a very reasonable price (both the T1/E1 cards as well as * itself) and 
I really do not see any reason to not support them by buying Sangoma.

Just my $0.02 :)
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Zoa
cpu load on te4xxp cards is very low, and now that they have echo
cancellers as add-ons cards, it will be even lower.
I can't speak on hardware compatibility as i never tried a sangoma card.
(But i can say that in the last year i've never had an issue with digium
cards and we have 8 in use.) The te405p card resolved most
incompatibilty issues.
/Z



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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread David Brodbeck
 -Original Message-
 From: Brian Capouch [mailto:[EMAIL PROTECTED]

 My understanding is that to an extent when we buy Sangoma 
 we're putting the dagger to Digium.

If anything puts the dagger to Digium it'll be their own inability to
engineer reliable hardware.

I appreciate what Digium has done for Asterisk, but reliability expectations
for phone equipment are extremely high.  I sympathize with people who need
hardware that doesn't need to be restarted once a week just to do its job
properly.  If Digium can't deliver on those reliability expectations, and do
it soon, people are going to switch to companies that can.  And you know
what?  I don't blame them.
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Rich Adamson
  My understanding is that to an extent when we buy Sangoma 
  we're putting the dagger to Digium.
 
 If anything puts the dagger to Digium it'll be their own inability to
 engineer reliable hardware.
 
 I appreciate what Digium has done for Asterisk, but reliability expectations
 for phone equipment are extremely high.  I sympathize with people who need
 hardware that doesn't need to be restarted once a week just to do its job
 properly.  If Digium can't deliver on those reliability expectations, and do
 it soon, people are going to switch to companies that can.  And you know
 what?  I don't blame them.

I'll second that one for sure. Maybe someone can talk Sangoma into
developing a competing TDM04b card? ;)


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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Steve Underwood
Eric Bishop wrote:
True. I think Digium's USA bias is clearly demonstrated by their lack
of a BRI ISDN product. Most of the rest of the world use it in
abudnace yet Digium do not see fit to service this market because it
is not big in the US. very poor...
 

And your EU bias is clearly demonstrated by this. I've never seen a BRI 
product outside he EU. :-)

Regards,
Steve
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Matthew Boehm
Brian Capouch wrote:

 I'll be glad to stand corrected, but if that assertion is in fact
 true, we should be careful to do things that actually damage Digium's
 ability to leverage their development of Asterisk with their hardware
 sales.

It sucks that its such a fine line. On the one had, it is good to have
competition. Keeps prices in check, and gets new features out faster.

But on the other hand, yes, buying from someone else may say to Digium
well, I guess we can stop now that they are buying someone elses cards.

-Matthew

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread mattf
Here's an idea, Digium buys Sangoma with the massive amounts of cash they
are getting from venture capitalists and just integrate Sangoma designs into
their boards. Not sure how Sangoma would feel about this idea though.

MATT---


-Original Message-
From: Matthew Boehm [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 10:30 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Sangoma VS. Digium


Brian Capouch wrote:

 I'll be glad to stand corrected, but if that assertion is in fact
 true, we should be careful to do things that actually damage Digium's
 ability to leverage their development of Asterisk with their hardware
 sales.

It sucks that its such a fine line. On the one had, it is good to have
competition. Keeps prices in check, and gets new features out faster.

But on the other hand, yes, buying from someone else may say to Digium
well, I guess we can stop now that they are buying someone elses cards.

-Matthew

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread steve


On Thu, 31 Mar 2005, Steve Underwood wrote:

 Eric Bishop wrote:
 
 True. I think Digium's USA bias is clearly demonstrated by their lack
 of a BRI ISDN product. Most of the rest of the world use it in
 abudnace yet Digium do not see fit to service this market because it
 is not big in the US. very poor...
   
 
 And your EU bias is clearly demonstrated by this. I've never seen a BRI 
 product outside he EU. :-)

Err - hello Steve.  From Africa.  With BRI.

Steve
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Andrew Kohlsmith
On March 31, 2005 10:17 am, Rich Adamson wrote:
 I'll second that one for sure. Maybe someone can talk Sangoma into
 developing a competing TDM04b card? ;)

Actually I've found the TDM4XXP very good lately -- FXS and FXO.

-A.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Zoa
I didnt have to do a single restart in about 2 million calls on te4xpp
so far.
David Brodbeck wrote:
-Original Message-
From: Brian Capouch [mailto:[EMAIL PROTECTED]



My understanding is that to an extent when we buy Sangoma
we're putting the dagger to Digium.

If anything puts the dagger to Digium it'll be their own inability to
engineer reliable hardware.
I appreciate what Digium has done for Asterisk, but reliability expectations
for phone equipment are extremely high.  I sympathize with people who need
hardware that doesn't need to be restarted once a week just to do its job
properly.  If Digium can't deliver on those reliability expectations, and do
it soon, people are going to switch to companies that can.  And you know
what?  I don't blame them.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Matthew Boehm
Steve Underwood wrote:

 And your EU bias is clearly demonstrated by this. I've never seen a
 BRI product outside he EU. :-)

Come to Houston, TX. We were running a BRI for quite some time before
upgrading to a T1.

-Matthew

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Scott Stingel
I think the telecom market is so huge that it can easily support several 
hardware suppliers - and all of them can be successful if they make a 
good product.  It can be good for Digium (and ultimately for us) that 
Sangoma is providing some competition, as it will drive Digium to new 
levels of performance and reliability.

-Scott Stingel
www.evtmedia.com
Andrew Kohlsmith wrote:
I respectfully disagree.  Sangoma's voice capabilities are no less and no more 
mature than Digium's voice capabilities.

I use cards from both Sangoma and Digium.  Both seem to work well but (and it 
does pain me to say it, it really does) Digium's cards seem FAR more 
finicky about the type of hardware they'll run reliably on.  Sangoma's 
cards you can pretty much throw into any system and they work.  Shared 
interrupts and oddball PCI chipsets included.

I do believe, however, that this is merely a driver issue.  If I were a more 
competent driver programmer I would certainly dive into this headfirst.

-A.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Jerry
On Mar 31, 2005, at 8:01 AM, Zoa wrote:
cpu load on te4xxp cards is very low, and now that they have echo
cancellers as add-ons cards, it will be even lower.
I can't speak on hardware compatibility as i never tried a sangoma 
card.
(But i can say that in the last year i've never had an issue with 
digium
cards and we have 8 in use.) The te405p card resolved most
incompatibilty issues.
Digium has a hardware echo can?
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread dean collins
Err - not in Australia at the moment but all of Australia uses ETSI -
BRI


Cheers,
Dean


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 11:01 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Sangoma VS. Digium



On Thu, 31 Mar 2005, Steve Underwood wrote:

 Eric Bishop wrote:
 
 True. I think Digium's USA bias is clearly demonstrated by their lack
 of a BRI ISDN product. Most of the rest of the world use it in
 abudnace yet Digium do not see fit to service this market because it
 is not big in the US. very poor...
   
 
 And your EU bias is clearly demonstrated by this. I've never seen a
BRI 
 product outside he EU. :-)

Err - hello Steve.  From Africa.  With BRI.

Steve
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Dana Olson
On Thu, 31 Mar 2005 10:00:12 -0500, David Brodbeck
[EMAIL PROTECTED] wrote:
  -Original Message-
  From: Brian Capouch [mailto:[EMAIL PROTECTED]
 
  My understanding is that to an extent when we buy Sangoma
  we're putting the dagger to Digium.
 
 If anything puts the dagger to Digium it'll be their own inability to
 engineer reliable hardware.
 
 I appreciate what Digium has done for Asterisk, but reliability expectations
 for phone equipment are extremely high.  I sympathize with people who need
 hardware that doesn't need to be restarted once a week just to do its job
 properly.  If Digium can't deliver on those reliability expectations, and do
 it soon, people are going to switch to companies that can.  And you know
 what?  I don't blame them.


The Digium boards need to be restarted once a week?

Please clarify this. I was dead set on getting in a Sangoma A104 for a
production Asterisk box, but then I read this thread and felt that it
didn't matter so much what I would order... And so I was deciding to
stick with Digium. And then I read your scary comment.

I've currently got a Digium board filled with 3 T1s, but it hasn't
been under heavy use right yet, due to my attention being pulled from
* and put onto SER+AudioCodes devices for other applications, and I
haven't had to restart yet. Is this going to change? What's the deal?

Please clarify your statement for me, as I need reliability as well.

Thanks.
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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread David Brodbeck
 -Original Message-
 From: Zoa [mailto:[EMAIL PROTECTED]

 I didnt have to do a single restart in about 2 million calls on te4xpp
 so far.

I'm happy for you.  But my TDM04B will stop responding after about two
weeks, even if there are zero calls during that time.  I found that out when
I set up my test server.  Currently, I have a script that shuts down
Asterisk once a week, unloads the modules, then reloads everything.  That
keeps things in line, but it's a band-aid, not a fix.

Currently, if I were looking to buy any sort of phone card, TDM or
otherwise, Digium would not be my first choice.  I also could not, in good
conscience, recommend their products to other people.
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Jeremy Jones
On Thu, 2005-03-31 at 02:43 -0500, Brian Capouch wrote:

 My understanding is that to an extent when we buy Sangoma we're putting 
 the dagger to Digium.  

Come on!  If Digium started manufacturing tires, would i need to put 'em
on my car to keep on the favorable side of karma?  Digium makes
telephony hardware that they sell on the open market.  They also
subsidize Asterisk development.  If Digium finds itself unable to
compete in an open market, do you believe Asterisk development would
cease?  

Now, if another company makes hardware that they advertise as working
with Asterisk, and that hardware is (hypothetically, of course, as I've
never used Sangoma hardware) 1) better priced, and 2) functionally
superior, does this not make Asterisk itself more accessible?  As more
integrators and developers are drawn to Asterisk, more and more
subsidies will come to the development of Asterisk.  By releasing the
source to the community, Digium has ensured that the community can grow
to the point where Asterisk development can sustain itself w/out
worrying about the economic survival of any one particular business
enterprise.

 I'll be glad to stand corrected, but if that assertion is in fact true, 
 we should be careful to do things that actually damage Digium's ability 
 to leverage their development of Asterisk with their hardware sales.

If the point of buying Digium hardware is sentimental -- i.e. if you
insist on paying Digium for your cards because you want to thank them
for being nice and helping with Asterisk -- that's one thing (although,
for all you know, there could be lots of really nice people working for
Sangoma, too).  If the assertion is that Asterisk will die w/out Digium,
I, for one, think that's nonsense.

Jeremy

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RE: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Steven Critchfield
On Thu, 2005-03-31 at 10:00 -0500, David Brodbeck wrote:
  -Original Message-
  From: Brian Capouch [mailto:[EMAIL PROTECTED]
 
  My understanding is that to an extent when we buy Sangoma 
  we're putting the dagger to Digium.
 
 If anything puts the dagger to Digium it'll be their own inability to
 engineer reliable hardware.
 
 I appreciate what Digium has done for Asterisk, but reliability expectations
 for phone equipment are extremely high.  I sympathize with people who need
 hardware that doesn't need to be restarted once a week just to do its job
 properly.  If Digium can't deliver on those reliability expectations, and do
 it soon, people are going to switch to companies that can.  And you know
 what?  I don't blame them.

Funny how I have 2 production machines that handle fairly large call
loads without any stability issues.
-- 
Steven Critchfield [EMAIL PROTECTED]

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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Steve Underwood
Remco Barende wrote:
It would be nice if Digium would accept the bristuff patch at some 
stage and include it in asterisk.
GPL code cannot go into the Asterisk distribution.
Regards,
Steve
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Re: [Asterisk-Users] Sangoma VS. Digium

2005-03-31 Thread Rich Adamson
   My understanding is that to an extent when we buy Sangoma
   we're putting the dagger to Digium.
  
  If anything puts the dagger to Digium it'll be their own inability to
  engineer reliable hardware.
  
  I appreciate what Digium has done for Asterisk, but reliability expectations
  for phone equipment are extremely high.  I sympathize with people who need
  hardware that doesn't need to be restarted once a week just to do its job
  properly.  If Digium can't deliver on those reliability expectations, and do
  it soon, people are going to switch to companies that can.  And you know
  what?  I don't blame them.
 
 
 The Digium boards need to be restarted once a week?
 
 Please clarify this. I was dead set on getting in a Sangoma A104 for a
 production Asterisk box, but then I read this thread and felt that it
 didn't matter so much what I would order... And so I was deciding to
 stick with Digium. And then I read your scary comment.
 
 I've currently got a Digium board filled with 3 T1s, but it hasn't
 been under heavy use right yet, due to my attention being pulled from
 * and put onto SER+AudioCodes devices for other applications, and I
 haven't had to restart yet. Is this going to change? What's the deal?
 
 Please clarify your statement for me, as I need reliability as well.

I'll jump in here (but I'm not the original poster). The once a week
thing relates to the digium TDM card (fxo and/or fxs modules). I don't
believe the T1 cards are an issue that requires driver reloads.


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