Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

[Michael Stowe]

On 2018-02-12 12:18, Marc Gilliatt wrote:

Thanks for the quick response.

How do I update the config.pl file, please?


I'm not sure what upgrade instructions you followed, which may have more 
specific notes, but the usual course of action when installing from the 
tarball is this:


# When upgrading, use this instead:
# ./configure.pl --batch --config-path /etc/BackupPC/config.pl

I note that in one of the popular Ubuntu upgrade scripts, it's commented 
just like that, so it may have attempted to install as new.  I'm not 
sure what happens when that's attempted and a config.pl already exists, 
but if the above doesn't work (remove the # at the beginning of the 
second line, obviously) then you might want to move your config.pl to a 
backup and try this:


# When installing, use this
../configure.pl --batch --cgi-dir /var/www/cgi-bin/BackupPC --data-dir 
/var/lib/backuppc --hostname backuppc --html-dir /var/www/html/BackupPC 
--html-dir-url /BackupPC --install-dir /usr/local/BackupPC


Adjust the paths for your actual paths, of course.
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Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

[Marc Gilliatt]

Thanks for the quick response.

How do I update the config.pl file, please?

From: Michael Stowe 
Sent: 12 February 2018 20:17
To: General list for user discussion, questions and support
Cc: Marc Gilliatt
Subject: Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!


On 2018-02-12 01:00, Marc Gilliatt wrote:

I tried to download backuppc-4.1.3 tar file from the backuppc website.

The upgrade went fine, I went through the upgrade steps and no error

was shown, however, the backuppc.server won't start now?

In the GUI, I'm getting.

ERROR: UNABLE TO CONNECT TO BACKUPPC SERVER This CGI script 
(/backuppc/index.cgi) is unable to connect to the BackupPC server on backuppc01 
port -1. The error was: unix connect: No such file or directory. Perhaps the 
BackupPC server is not running or there is a configuration error. Please report 
this to your Sys Admin.

And when I try to run "service backuppc restart", Im getting.

Job for backuppc.service failed because the control process exited

with error code. See “systemctl status backuppc.service” and “journalctl -xe” 
for details.

And when I run "systemctl status backuppc.service", Im getting.

backuppc.service – LSB: Launch backuppc server Loaded: loaded 
(/etc/init.d/backuppc; bad; vendor preset: enabled)

Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT; 20s ago 
Docs: man:systemd-sysv-generator(8)

Process: 29163 ExecStop=/etc/init.d/backuppc stop (code=exited,

status=0/SUCCESS)

Process: 29425 ExecStart=/etc/init.d/backuppc start (code=exited, 
status=1/FAILURE) Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch 
backuppc server…

Jan 31 09:33:33 backuppc01 backuppc[29425]:  * Starting backuppc...

Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be

started because important parameters are missing from config.pl.

Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded BackupPC, 
please update /etc/backuppc/config.pl.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control process 
exited, code=exited status=1

Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch backuppc 
server.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered failed 
state.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with result 
‘exit-code’.

I followed the upgrade instructions correctly.

And when I go into the GUI

INTERNAL SERVER ERROR The server encountered an internal error or 
misconfiguration and was unable to complete your request. Please contact the 
server administrator at webmaster@localhost to inform them of the time this 
error occurred, and the actions you performed just before this error. More 
information about this error may be available in the server error log.

Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80

Before the upgrade, I was running smbd 4.3.11-Ubuntu and backuppc

3.3.1-2ubuntu3.3

Any ideas or suggestions on how to fix this, please? This is our only

source of backing up our servers.

I have no working backuppc now…any ideas, please?

If I may draw your attention to these lines from your logs:

Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be started because 
important parameters are missing from config.pl. Jan 31 09:33:33 backuppc01 
backuppc[29425]: If you just upgraded BackupPC, please update 
/etc/backuppc/config.pl.

The settings in config.pl have changed. These will need to be updated before 
you will be able to start 4.x.


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Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

[Michael Stowe]

On 2018-02-12 01:00, Marc Gilliatt wrote:

I tried to download backuppc-4.1.3 tar file from the backuppc
website.

 The upgrade went fine, I went through the upgrade steps and no error
was shown, however, the backuppc.server won't start now?

 In the GUI, I'm getting.

ERROR: UNABLE TO CONNECT TO BACKUPPC SERVER
This CGI script (/backuppc/index.cgi) is unable to connect to the
BackupPC server on backuppc01 port -1.
The error was: unix connect: No such file or directory.
Perhaps the BackupPC server is not running or there is a configuration
error. Please report this to your Sys Admin.

 And when I try to run "service backuppc restart", Im getting.

 Job for backuppc.service failed because the control process exited
with error code. See "systemctl status backuppc.service" and
"journalctl -xe" for details.

 And when I run "systemctl status backuppc.service", Im getting.

backuppc.service - LSB: Launch backuppc server
Loaded: loaded (/etc/init.d/backuppc; bad; vendor preset: enabled)

Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT;
20s ago
Docs: man:systemd-sysv-generator(8)
 Process: 29163 ExecStop=/etc/init.d/backuppc stop (code=exited,
status=0/SUCCESS)

Process: 29425 ExecStart=/etc/init.d/backuppc start (code=exited,
status=1/FAILURE)
Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch backuppc
server...
 Jan 31 09:33:33 backuppc01 backuppc[29425]:  * Starting backuppc...

 Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be
started because important parameters are missing from config.pl.

Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded
BackupPC, please update /etc/backuppc/config.pl.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control
process exited, code=exited status=1

Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch
backuppc server.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered
failed state.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with
result 'exit-code'.

 I followed the upgrade instructions correctly.

 And when I go into the GUI

INTERNAL SERVER ERROR
The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator at webmaster@localhost to
inform them of the time this error occurred, and the actions you
performed just before this error.
More information about this error may be available in the server error
log.
-

_Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80_

 Before the upgrade, I was running smbd 4.3.11-Ubuntu and backuppc
3.3.1-2ubuntu3.3

 Any ideas or suggestions on how to fix this, please? This is our only
source of backing up our servers.

I have no working backuppc now...any ideas, please?


If I may draw your attention to these lines from your logs:

Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be started 
because important parameters are missing from config.pl.
Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded 
BackupPC, please update /etc/backuppc/config.pl.


The settings in config.pl have changed.  These will need to be updated 
before you will be able to start 4.x.
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[BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!

[Marc Gilliatt]

I tried to download backuppc-4.1.3 tar file from the backuppc website.

The upgrade went fine, I went through the upgrade steps and no error was shown, 
however, the backuppc.server won't start now?

In the GUI, I'm getting.
Error: Unable to connect to BackupPC server
This CGI script (/backuppc/index.cgi) is unable to connect to the BackupPC 
server on backuppc01 port -1.
The error was: unix connect: No such file or directory.
Perhaps the BackupPC server is not running or there is a configuration error. 
Please report this to your Sys Admin.

And when I try to run "service backuppc restart", Im getting.

Job for backuppc.service failed because the control process exited with error 
code. See "systemctl status backuppc.service" and "journalctl -xe" for details.

And when I run "systemctl status backuppc.service", Im getting.

backuppc.service - LSB: Launch backuppc server
Loaded: loaded (/etc/init.d/backuppc; bad; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT; 20s ago
Docs: man:systemd-sysv-generator(8)
Process: 29163 ExecStop=/etc/init.d/backuppc stop (code=exited, 
status=0/SUCCESS)
Process: 29425 ExecStart=/etc/init.d/backuppc start (code=exited, 
status=1/FAILURE)
Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch backuppc server...
Jan 31 09:33:33 backuppc01 backuppc[29425]:  * Starting backuppc...
Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be started because 
important parameters are missing from config.pl.
Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded BackupPC, 
please update /etc/backuppc/config.pl.
Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control process 
exited, code=exited status=1
Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch backuppc 
server.
Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered failed 
state.
Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with result 
'exit-code'.

I followed the upgrade instructions correctly.

And when I go into the GUI

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to 
complete your request.
Please contact the server administrator at webmaster@localhost to inform them 
of the time this error occurred, and the actions you performed just before this 
error.
More information about this error may be available in the server error log.

Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80

Before the upgrade, I was running smbd 4.3.11-Ubuntu and backuppc 
3.3.1-2ubuntu3.3

Any ideas or suggestions on how to fix this, please? This is our only source of 
backing up our servers.

I have no working backuppc now...any ideas, please?

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