Thanks for the quick response.

How do I update the config.pl file, please?
________________________________
From: Michael Stowe <michael.st...@member.mensa.org>
Sent: 12 February 2018 20:17
To: General list for user discussion, questions and support
Cc: Marc Gilliatt
Subject: Re: [BackupPC-users] Upgrading to backuppc-4.1.3 FAILED!


On 2018-02-12 01:00, Marc Gilliatt wrote:

I tried to download backuppc-4.1.3 tar file from the backuppc website.

The upgrade went fine, I went through the upgrade steps and no error

was shown, however, the backuppc.server won't start now?

In the GUI, I'm getting.....

ERROR: UNABLE TO CONNECT TO BACKUPPC SERVER This CGI script 
(/backuppc/index.cgi) is unable to connect to the BackupPC server on backuppc01 
port -1. The error was: unix connect: No such file or directory. Perhaps the 
BackupPC server is not running or there is a configuration error. Please report 
this to your Sys Admin.

And when I try to run "service backuppc restart", Im getting.....

Job for backuppc.service failed because the control process exited

with error code. See “systemctl status backuppc.service” and “journalctl -xe” 
for details.

And when I run "systemctl status backuppc.service", Im getting.....

backuppc.service – LSB: Launch backuppc server Loaded: loaded 
(/etc/init.d/backuppc; bad; vendor preset: enabled)

Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT; 20s ago 
Docs: man:systemd-sysv-generator(8)

Process: 29163 ExecStop=/etc/init.d/backuppc stop (code=exited,

status=0/SUCCESS)

Process: 29425 ExecStart=/etc/init.d/backuppc start (code=exited, 
status=1/FAILURE) Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch 
backuppc server…

Jan 31 09:33:33 backuppc01 backuppc[29425]:  * Starting backuppc...

Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be

started because important parameters are missing from config.pl.

Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded BackupPC, 
please update /etc/backuppc/config.pl.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control process 
exited, code=exited status=1

Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch backuppc 
server.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered failed 
state.

Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with result 
‘exit-code’.

I followed the upgrade instructions correctly.

And when I go into the GUI....

INTERNAL SERVER ERROR The server encountered an internal error or 
misconfiguration and was unable to complete your request. Please contact the 
server administrator at webmaster@localhost to inform them of the time this 
error occurred, and the actions you performed just before this error. More 
information about this error may be available in the server error log.

Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80

Before the upgrade, I was running smbd 4.3.11-Ubuntu and backuppc

3.3.1-2ubuntu3.3

Any ideas or suggestions on how to fix this, please? This is our only

source of backing up our servers.

I have no working backuppc now…any ideas, please?

If I may draw your attention to these lines from your logs:

Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be started because 
important parameters are missing from config.pl. Jan 31 09:33:33 backuppc01 
backuppc[29425]: If you just upgraded BackupPC, please update 
/etc/backuppc/config.pl.

The settings in config.pl have changed. These will need to be updated before 
you will be able to start 4.x.


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