Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.


Consumer-voted Best Pizza Chain in America 2003-2009

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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jonathan Barker
Delete On Handheld should only delete from the device, and not from Outlook.  
Messages will be removed from the device as they are removed from Outlook.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.
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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Reardon, Diane
Does she have Handheld Wins or Mailbox Wins set?

Diane Reardon  - * 616.863.4800  Information Technology HC-1-39
diane.rear...@wwwinc.commailto:diane.rear...@wwwinc.com
[cid:image001.gif@01CA9520.F3640170]http://www.wolverineworldwide.com/PPlease 
consider the environment before printing this email.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 1:44 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009



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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jonathan Barker
Sounds like you have a sync issue then.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 10:44 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009



*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Moller, Doreen
She is set for mailbox wins



From: bes-admins-boun...@dataoutages.com bes-admins-boun...@dataoutages.com 
To: A list for BES Admin's to discuss issues, etc. bes-admins@dataoutages.com 
Sent: Thu Jan 14 13:53:28 2010
Subject: Re: [Bes-admins] Email reconciliation Question 


Does she have “Handheld Wins” or “Mailbox Wins” set?

 

Diane Reardon  - ( 616.863.4800  Information Technology HC-1-39

diane.rear...@wwwinc.com

 http://www.wolverineworldwide.com/ PPlease consider the environment before 
printing this email.

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 1:44 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

 

The user claims she has tried to do a reconcile now and it does not make a 
difference.

 



From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn’t received any new messages. Reconcile now just forces the update 
immediately. 

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

 

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a “reconcile now” on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that’s how it’s supposed to work, but 
that’s how it does work for us.

 

Darhl Thomason | SysAdmin | Business Technology

Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com 
http://www.papamurphys.com 

 

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question

 

Everyone, 

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn’t sure. 

thanks 

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.com mailto:doreen.mol...@spcorp.com  

 

*
This message and any attachments are solely for the
intended recipient. If you are not the intended recipient,
disclosure, copying, use or distribution of the information 
included in this message is prohibited -- Please 
immediately and permanently delete.

Consumer-voted Best Pizza Chain in America 2003-2009
 
*
This message and any attachments are solely for the
intended recipient. If you are not the intended recipient,
disclosure, copying, use or distribution of the information 
included in this message is prohibited -- Please 
immediately and permanently delete.
*
This message and any attachments are solely for the
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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Guido Strucksberg



Hi,
what you need to set is:

On Device: Mail-Options- Email reconciliation: Delete on: Device
So mail she deletes on the bb are only deleted on the BB, not on the server.


But: Deletion do not go to bb:
I am from Domino, but:
What has not been deleted on the server will not be synched to the bb.
The mails she deleted on the computer, are they also gone from the server ?

If this is alo set and reconcile now does not push the changes I woul 
recreate the Desktop CMIME Server book.


Hope this helps,
Guido




Am 14.01.2010 18:36, schrieb Moller, Doreen:


Everyone,

I have a user who wants to be able to delete emails from her 
blackberry and not have the deletes synch back to Outlook. But when 
she deletes from Outlook she wants it to synch to the Blackberry. Can 
this be done? Her email reconciliation option was set to delete on 
handheld but did not create the desired result. Emails removed from 
Outlook to not get synched back to the device.


This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
_doreen.mol...@spcorp.com_ mailto:doreen.mol...@spcorp.com


*
This message and any attachments are solely for the
intended recipient. If you are not the intended recipient,
disclosure, copying, use or distribution of the information
included in this message is prohibited -- Please
immediately and permanently delete.
   



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Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread Sobey, Richard A
Not much to add except to take advantage of the VM and take a snapshot before 
you do the upgrade. You don't say where your database is stored but even so, 
you will be looking at a DB restore only if things go a bit wrong.

Good luck :)

-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
Sent: 14 January 2010 18:53
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] BPS - BES upgrade tips

Within the next week I plan to upgrade our current BPS 4.1 to BES 5.0.  
This is my first contact with BES as opposed to BPS.

I understand that this is an in-place upgrade, and I don't have to 
create a new BES install.

BES is currently installed on Win2003 server which is running as a 
virtual machine.  It has ~20 GB C: drive and the OS and BPS are taking 
up just a bit less than 8 GB.

I have links to documentation, but I am looking for tips, not 
instructions or steps.  Stuff that may be hidden or non-existent in the 
documentation that any of you found through experience.

I guess my first question is going to be whether 20 GB is big enough, 
probably ~50-60 users?  It would be easier to add storage by adding a D: 
drive rather than expanding the C: drive.  Can I move parts of BES to D:?

Thanks for any suggestions.

-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development


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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Sobey, Richard A
Is that by design or because you don't know how to change it? There an option 
to turn hard deletes on which requires a restart of BES, and would apply to 
your situation i.e. if you remove items from the Deleted Items folder before 
BES has reconciled it, they never get reconciled :(

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: 14 January 2010 19:26
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

That reminded me, we also have to leave the items in the Outlook deleted items 
folder.  If you delete from Outlook and empty the deleted folder, then it 
doesn't remove from the BB even if you reconcile now.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 10:44 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009



*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009


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Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread steveaschett...@yahoo.com
You have your trade up key already I take it for BPS?  BES 4 - BES 5 is free, 
BPS - BES 5 requires buying a license





From: Sobey, Richard A r.so...@imperial.ac.uk
To: A list for BES Admin's to discuss issues, etc. 
bes-admins@dataoutages.com
Sent: Thu, January 14, 2010 2:43:54 PM
Subject: Re: [Bes-admins] BPS - BES upgrade tips

Not much to add except to take advantage of the VM and take a snapshot before 
you do the upgrade. You don't say where your database is stored but even so, 
you will be looking at a DB restore only if things go a bit wrong.

Good luck :)

-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
Sent: 14 January 2010 18:53
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] BPS - BES upgrade tips

Within the next week I plan to upgrade our current BPS 4.1 to BES 5.0.  
This is my first contact with BES as opposed to BPS.

I understand that this is an in-place upgrade, and I don't have to 
create a new BES install.

BES is currently installed on Win2003 server which is running as a 
virtual machine.  It has ~20 GB C: drive and the OS and BPS are taking 
up just a bit less than 8 GB.

I have links to documentation, but I am looking for tips, not 
instructions or steps.  Stuff that may be hidden or non-existent in the 
documentation that any of you found through experience.

I guess my first question is going to be whether 20 GB is big enough, 
probably ~50-60 users?  It would be easier to add storage by adding a D: 
drive rather than expanding the C: drive.  Can I move parts of BES to D:?

Thanks for any suggestions.

-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development


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Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread Art Alexion
I bought a license for BPS - BES and a support contract.  The support 
contract is supposed to include a free BES 5 upgrade.  Can I go from BPS 
4 - BES 5, or do I need to go BPS 4 - BES 4 - BES 5.


On 01/14/2010 steveaschett...@yahoo.com wrote:
  You have your trade up key already I take it for BPS?  BES 4 - BES 5
  is free, BPS - BES 5 requires buying a license

-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development



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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
I would say because I don't know how to change it.  Instructions would be great!

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard A
Sent: Thursday, January 14, 2010 11:46 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

Is that by design or because you don't know how to change it? There an option 
to turn hard deletes on which requires a restart of BES, and would apply to 
your situation i.e. if you remove items from the Deleted Items folder before 
BES has reconciled it, they never get reconciled :(

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: 14 January 2010 19:26
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

That reminded me, we also have to leave the items in the Outlook deleted items 
folder.  If you delete from Outlook and empty the deleted folder, then it 
doesn't remove from the BB even if you reconcile now.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 10:44 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009



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intended recipient. If you are not the intended recipient,

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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jeff Peters
http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB04853


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 4:44 PM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: Re: [Bes-admins] Email reconciliation Question

I would say because I don't know how to change it.  Instructions would be great!

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard A
Sent: Thursday, January 14, 2010 11:46 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

Is that by design or because you don't know how to change it? There an option 
to turn hard deletes on which requires a restart of BES, and would apply to 
your situation i.e. if you remove items from the Deleted Items folder before 
BES has reconciled it, they never get reconciled :(

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: 14 January 2010 19:26
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

That reminded me, we also have to leave the items in the Outlook deleted items 
folder.  If you delete from Outlook and empty the deleted folder, then it 
doesn't remove from the BB even if you reconcile now.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 10:44 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009



*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 

Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread Kalnitsky, Yury
 Ironically, it is easier to reconfigure a CPU for a VM than change the 
size of a virtual hard disk.

- Add extent to the drive you want to expand using properties and then try 
using gparted boot ISO to do the resizing. Work for me every time!

http://gparted.sourceforge.net/livecd.php


-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
Sent: Thursday, January 14, 2010 3:35 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] BPS - BES upgrade tips

Yes.  That's good news. Thanks.

Ironically, it is easier to reconfigure a CPU for a VM than change the 
size of a virtual hard disk.


On 01/14/2010 Pierre Duhamel wrote:
   I guess my first question is going to be whether 20 GB is big
  enough, probably ~50-60 users?

  It should be BUT that will depend on how far back you want to keep
  your log files.

   Can I move parts of BES to D:?

  Once D: is added, you can change the logfiles so that they output to
  D: instead of C: that alone will give C: plenty of breathing room.
  Not sure if you can change/move anything else tho (besides the
  logfiles)

  Hope this helps.

-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development



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Re: [Bes-admins] BPS - BES upgrade tips

2010-01-14 Thread Darhl Thomason
If your server is 2008 or 2008 R2 it's even easier, expand drive in vSphere 
client than in Windows go to disk management, right click the drive and expand. 
 No rebooting or downtime required.

Going down is size is a different story...

-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Kalnitsky, Yury
Sent: Thursday, January 14, 2010 6:58 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] BPS - BES upgrade tips

 Ironically, it is easier to reconfigure a CPU for a VM than change the 
size of a virtual hard disk.

- Add extent to the drive you want to expand using properties and then try 
using gparted boot ISO to do the resizing. Work for me every time!

http://gparted.sourceforge.net/livecd.php


-Original Message-
From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion
Sent: Thursday, January 14, 2010 3:35 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] BPS - BES upgrade tips

Yes.  That's good news. Thanks.

Ironically, it is easier to reconfigure a CPU for a VM than change the 
size of a virtual hard disk.


On 01/14/2010 Pierre Duhamel wrote:
   I guess my first question is going to be whether 20 GB is big
  enough, probably ~50-60 users?

  It should be BUT that will depend on how far back you want to keep
  your log files.

   Can I move parts of BES to D:?

  Once D: is added, you can change the logfiles so that they output to
  D: instead of C: that alone will give C: plenty of breathing room.
  Not sure if you can change/move anything else tho (besides the
  logfiles)

  Hope this helps.

-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development



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Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
Thanks Jeff, unfortunately that was not the issue.  This setting was already 
set to true.  I'm not sure I'm too worried about it, I'll be upgrading to BES5 
probably in the next month or so.



From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 1:52 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB04853


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 4:44 PM
To: 'A list for BES Admin's to discuss issues, etc.'
Subject: Re: [Bes-admins] Email reconciliation Question

I would say because I don't know how to change it.  Instructions would be great!

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard A
Sent: Thursday, January 14, 2010 11:46 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

Is that by design or because you don't know how to change it? There an option 
to turn hard deletes on which requires a restart of BES, and would apply to 
your situation i.e. if you remove items from the Deleted Items folder before 
BES has reconciled it, they never get reconciled :(

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: 14 January 2010 19:26
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

That reminded me, we also have to leave the items in the Outlook deleted items 
folder.  If you delete from Outlook and empty the deleted folder, then it 
doesn't remove from the BB even if you reconcile now.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 10:44 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

The user claims she has tried to do a reconcile now and it does not make a 
difference.


From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters
Sent: Thursday, January 14, 2010 01:14 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question
I know deletes are low priority, so sometimes it may take a while (even over an 
hour) for an outlook delete to propagate to the handheld.. especially if the 
handheld hasn't received any new messages. Reconcile now just forces the update 
immediately.

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason
Sent: Thursday, January 14, 2010 12:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Email reconciliation Question

We are on BES 4.1, usually to get messages to sync back that way we have to 
have the users do a reconcile now on their bb, then the Outlook deletes 
replicate back to the bb.  Not sure if that's how it's supposed to work, but 
that's how it does work for us.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.comhttp://www.papamurphys.com

From: bes-admins-boun...@dataoutages.com 
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Thursday, January 14, 2010 9:36 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] Email reconciliation Question


Everyone,

I have a user who wants to be able to delete emails from her blackberry and not 
have the deletes synch back to Outlook. But when she deletes from Outlook she 
wants it to synch to the Blackberry. Can this be done? Her email reconciliation 
option was set to delete on handheld but did not create the desired result. 
Emails removed from Outlook to not get synched back to the device.

This is my first request of this kind so I really wasn't sure.

thanks

Doreen Moller
Lead Analyst,  Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.commailto:doreen.mol...@spcorp.com


*

This message and any attachments are solely for the

intended recipient. If you are not the intended recipient,

disclosure, copying, use or distribution of the information

included in this message is prohibited -- Please

immediately and permanently delete.



Consumer-voted Best Pizza Chain in America 2003-2009