[Bes-admins] Duplicate deleted items
I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] inline: 38EDF172-CFF3-48D2-924B-65746255F5EB[10].png___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Duplicate deleted items
I would check the version of the COD file(s). Verify that the COD is updated on both Exchange and BES server. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 9:16 AM To: BES List Subject: [Bes-admins] Duplicate deleted items I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
[Bes-admins] Comparison grid
I am sending this to all 3 groups (BES-Admins, iPhone-Chat, Android-Chat) in hopes of reaching the largest audience. I apologize of you are members of all three groups and receive this request multiple times. We have always been a Blackberry shop and are now getting ready to allow our users to pick between Blackberry, iPhone or Android. I'm wondering if anyone has put together a comparison grid with pro's and con's of each platform? Something like this: Blackberry Best for email Fair for web Fair for social media iPhone OK for email Best for web Best for social media Android OK for email Best for web Best for social media Thanks! d Darhl Thomason | SysAdmin | Business Technology Papa Murphy’s Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com Join the TAKE 'N' BAKE REVOLUTION! www.facebook.com/papamurphyspizzahttp://www.facebook.com/papamurphyspizza #1 Rated Pizza Chain - ZAGAT 2010 National Restaurant Chains Survey (r) ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Duplicate deleted items
If I understand MAPI and CDO problems correctly, they would affect all users, not just one. Also, my understanding is that the calendar is the most vulnerable to these problems. This only affects one user. No calendar problems. On 5/24/11 1:05 PM, Peterson David dpete...@dinslaw.com wrote: This depends on the version of Exchange doesn't it? We don't install a CDO/MAPI package on our Exchange 2007 servers, just on BES. For SP3, 6.5.8190 is the recommended version, 8165 is Supported. Anything earlier than that is Limited Support. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Tuesday, May 24, 2011 1:00 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Duplicate deleted items I would check the version of the COD file(s). Verify that the COD is updated on both Exchange and BES server. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 9:16 AM To: BES List Subject: [Bes-admins] Duplicate deleted items I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Duplicate deleted items
That's a big symptom, but I have seen weird issues. When I installed SP3 and did not update CDO, I ended up with about 12,000 log files on my BES server for each day. Updating CDO fixed that. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 4:51 PM To: BES List Subject: Re: [Bes-admins] Duplicate deleted items If I understand MAPI and CDO problems correctly, they would affect all users, not just one. Also, my understanding is that the calendar is the most vulnerable to these problems. This only affects one user. No calendar problems. On 5/24/11 1:05 PM, Peterson David dpete...@dinslaw.com wrote: This depends on the version of Exchange doesn't it? We don't install a CDO/MAPI package on our Exchange 2007 servers, just on BES. For SP3, 6.5.8190 is the recommended version, 8165 is Supported. Anything earlier than that is Limited Support. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Albert Estrada Sent: Tuesday, May 24, 2011 1:00 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Duplicate deleted items I would check the version of the COD file(s). Verify that the COD is updated on both Exchange and BES server. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 9:16 AM To: BES List Subject: [Bes-admins] Duplicate deleted items I have a BB user who is experiencing symptoms in Outlook. Mail that he reads and deletes in Outlook is showing up duplicated in his deleted items folder, one read, one unread. Mail that he reads and deletes on his Blackberry only appears once in the deleted items folder, read. I have Googled this and the problem seems to be shared by others, but without a useful solution. The problem seems to coincide with moving this user over to BES 5.0.3 from 4.1.7 The problem does not seem to be affecting other users. I really don't care so much about this individual user's problem, because it only occurs in deleted items, but I am concerned that it may be a symptom of a larger infrastructure problem. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development [cid:94F11F35-93A4-4E17-B0C5-CB83BF58D8F9] NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins -
Re: [Bes-admins] Duplicate deleted items
I'll give that a look, then. It is a newly configured BES server with no known Exchange updates since. On 5/24/11 4:54 PM, Peterson David dpete...@dinslaw.com wrote: That's a big symptom, but I have seen weird issues. When I installed SP3 and did not update CDO, I ended up with about 12,000 log files on my BES server for each day. Updating CDO fixed that. -Original Message- From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Art Alexion Sent: Tuesday, May 24, 2011 4:51 PM To: BES List Subject: Re: [Bes-admins] Duplicate deleted items If I understand MAPI and CDO problems correctly, they would affect all users, not just one. Also, my understanding is that the calendar is the most vulnerable to these problems. This only affects one user. No calendar problems. -- Art Alexion Systems Engineer -- Infrastructure Engineering Group Resources for Human Development ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
