Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Matt Mangriotis via Cambium-users]

Craig – Thanks for posting your follow up experience on this issue… I 
appreciate reading that our support team was able to help you resolve this 
issue.

Matt

From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of Craig Oliver
Sent: Thursday, February 8, 2018 6:08 PM
To: Cambium Networks User Group <cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

To be specific, Dave Smudde connected to a remote desktop session and went 
through the radio configuration with me and made suggestions on items to 
change. I performed the changes and his suggestions proved to be a positive 
resolution.
Best Regards,

Craig Oliver
President
WavSpeed Inc
cr...@wavspeed.com<mailto:cr...@wavspeed.com>
(469) 844-3024 ext. 8111
(469) 951-6900 Cell
www.WavSpeed.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.WavSpeed.com=02%7C01%7Cmatt.mangriotis%40cambiumnetworks.com%7C1b6cb4171a2c467d881a08d56f512fc2%7C647781bc5ea2434b8e688851363815bb%7C0%7C1%7C636537316853155499=VcgXCxLo9vThmSjFekJvkpmq1RoS2%2FX7ZrXeeAWMEtE%3D=0>

On Feb 8, 2018, at 6:02 PM, RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:
Just a follow up. Cambium support logged into my radio and fixed it.

On Thu, Feb 1, 2018 at 3:30 PM, Nick Bright 
<nick.bri...@valnet.net<mailto:nick.bri...@valnet.net>> wrote:
On 1/30/2018 5:10 PM, Sakid Ahmed via Cambium-users wrote:
Unfortunately, we don’t have an internal switch to flip the connection. We have 
a way to communicate with the GPS chip and are looking at ways to address this 
in SW.
As for the question on the hold off timer, that just allows the AP to operate 
(without shutting of Tx) without a GPS signal during the holdoff timer.

Sakid
Could this issue have caused intermittent disconnects for subsets of customers? 
After upgrading to 3.5.1 we had a large segment of customers have problems with 
dropping wireless association in sync with each other (e.g. they all dropped 
and came back at the same time), and it was repeatably the same customers, on 
three different towers across six sectors.





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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

Paul has gmail which easily filters out whatever you want. Now there's some
fun for ya!

On Wed, Jan 31, 2018 at 2:28 PM, Tyson <ty...@wigi.us> wrote:

> Paul doesn't sound very fun.
>
>
>
> Sent from my Verizon, Samsung Galaxy smartphone
>
>  Original message 
> From: CBB - Jay Fuller <par...@cyberbroadband.net>
> Date: 1/31/18 12:30 PM (GMT-06:00)
> To: Cambium Networks User Group <cambium-users@wispa.org>
> Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
>
> i don't want to :)
>
>
> - Original Message -
> *From:* RickG <rgunder...@gmail.com>
> *To:* Cambium Networks User Group <cambium-users@wispa.org>
> *Sent:* Wednesday, January 31, 2018 11:34 AM
> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
> Because Paul says so :P
>
> On Wed, Jan 31, 2018 at 12:27 PM, CBB - Jay Fuller <
> par...@cyberbroadband.net> wrote:
>
>>
>> why>?
>>
>> - Original Message -
>> *From:* p...@pliinc.com
>> *To:* Cambium Networks User Group <cambium-users@wispa.org>
>> *Sent:* Tuesday, January 30, 2018 5:48 PM
>> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
>> upgrade
>>
>> Take off this list
>>
>> On Jan 26, 2018 10:21 AM, "RickG" <rgunder...@gmail.com> wrote:
>>
>>>
>>> It worked before, upgraded from 3.5.1, no more :(
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>> --
>>
>> ___
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>>
>
>
> --
> -RickG
>
> --
>
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>


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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

Because Paul says so :P

On Wed, Jan 31, 2018 at 12:27 PM, CBB - Jay Fuller <
par...@cyberbroadband.net> wrote:

>
> why>?
>
> - Original Message -
> *From:* p...@pliinc.com
> *To:* Cambium Networks User Group <cambium-users@wispa.org>
> *Sent:* Tuesday, January 30, 2018 5:48 PM
> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
> Take off this list
>
> On Jan 26, 2018 10:21 AM, "RickG" <rgunder...@gmail.com> wrote:
>
>>
>> It worked before, upgraded from 3.5.1, no more :(
>>
>> ___
>> Cambium-users mailing list
>> Cambium-users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>> --
>
> ___
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> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>
> ___
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> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>


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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[CBB - Jay Fuller]

why>?

  - Original Message - 
  From: p...@pliinc.com 
  To: Cambium Networks User Group 
  Sent: Tuesday, January 30, 2018 5:48 PM
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


  Take off this list


  On Jan 26, 2018 10:21 AM, "RickG" <rgunder...@gmail.com> wrote:



It worked before, upgraded from 3.5.1, no more :( 

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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

My experience with Free-Run on Canopy is that it will drift rather 
quickly. Certainly within a few minutes. Probably not much different on 
ePMP.


On 1/30/2018 5:46 PM, SmarterBroadband wrote:


Hi Sakid

How do we use the onboard GPS chip? We have a number of APs loosing 
sync for periods of time and would like to try them on the onboard GPS 
chip to see if it helps.


Also, how long does will the hold off timer (generate sync) keep the 
AP in sync with other APs?  1 minute, 10 minutes, 1 hour, 10 hours, 1 
day, 1 week?  What did you find in your lab testing?    i.e. How 
good is the generate sync clock???


Thanks

Adam

*From:*cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Sakid Ahmed 
via Cambium-users

*Sent:* Tuesday, January 30, 2018 3:10 PM
*To:* SmarterBroadband <li...@sbb.net>; 'Cambium Networks User Group' 
<cambium-users@wispa.org>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Unfortunately, we don’t have an internal switch to flip the 
connection. We have a way to communicate with the GPS chip and are 
looking at ways to address this in SW.


As for the question on the hold off timer, that just allows the AP to 
operate (without shutting of Tx) without a GPS signal during the 
holdoff timer.


Sakid

*From:*SmarterBroadband [mailto:li...@sbb.net]
*Sent:* Tuesday, January 30, 2018 5:07 PM
*To:* Sakid Ahmed <sakid.ah...@cambiumnetworks.com 
<mailto:sakid.ah...@cambiumnetworks.com>>; 'Cambium Networks User 
Group' <cambium-users@wispa.org <mailto:cambium-users@wispa.org>>
*Subject:* RE: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Hi Sakid

Will just selecting internal switch us to using the onboard GPS 
chip?   Or do we need to unplug the external puck (which would mean a 
tower climb)?


Thanks

Adam

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Sakid Ahmed 
via Cambium-users

*Sent:* Tuesday, January 30, 2018 1:27 PM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


While this topic has moved to CnPilot SSID issue and CnMaestro, I did 
want to chime in on the original GPS thread –


Intermittent GPS signal lost – The external puck we ship with the Aps 
is a relatively high gain antenna and thus tends to be impacted more 
from interference. We have seen cases of this from LTE (second 
harmonic landing on top of GPS frequencies). The onboard GPS chip has 
a lower gain antenna and in the case where LTE interference was the 
issue we have seen a substantial difference when the puck was not 
used. Unfortunately, it is a case by case situation and depends on the 
environment. We are actively looking to find a better solution in 
terms of an external puck while keeping costs low.


Lockup during upgrade – We have seen reports of lockup issues during 
an upgrade. This is software related and the units are recoverable by 
our support team via CLI access. The team will just need remote access.


Anything beyond the two issues qualify for a RMA and if you have an 
unit exhibiting a different mode of failure, we would be keen to 
investigate the unit here.


Thanks

Sakid

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Craig Oliver

*Sent:* Tuesday, January 30, 2018 11:12 AM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E 
series routers. But they have to be managed in cnMaestro before any 
config template can be pushed out to them. If you cnPilot routers are 
managed by cnMaestro, then it is possible that someone accidentally 
pushed a config to those routers. Best practice is to have a template 
built for each customer. Then if this happens again, cnMaestro will 
report that those routers are 'Out of Sync'. All you will need to do 
at that point is resync the config and then about 5 minutes or less, 
it will be fixed.


Best Regards,

Craig Oliver

President

1454532710326_WavSpeed_Logo_New_Email_Signature.png

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com>



*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org>> on behalf of Mike Scott 
<mi...@sttiowa.com <mailto:mi...@sttiowa.com>>

*Sent:* Tuesday, January 30, 2018 10:52:15 AM
*To:* Cambium N

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[p...@pliinc.com]

Take off this list

On Jan 26, 2018 10:21 AM, "RickG"  wrote:

>
> It worked before, upgraded from 3.5.1, no more :(
>
> ___
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> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>
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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[SmarterBroadband]

Hi Sakid

 

How do we use the onboard GPS chip?   We have a number of APs loosing sync
for periods of time and would like to try them on the onboard GPS chip to
see if it helps.

 

Also, how long does will the hold off timer (generate sync) keep the AP in
sync with other APs?  1 minute, 10 minutes, 1 hour, 10 hours, 1 day, 1 week?
What did you find in your lab testing?i.e. How good is the generate sync
clock???

 

Thanks

 

Adam 

 

From: cambium-users-boun...@wispa.org
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via
Cambium-users
Sent: Tuesday, January 30, 2018 3:10 PM
To: SmarterBroadband <li...@sbb.net>; 'Cambium Networks User Group'
<cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

Unfortunately, we don't have an internal switch to flip the connection. We
have a way to communicate with the GPS chip and are looking at ways to
address this in SW. 

As for the question on the hold off timer, that just allows the AP to
operate (without shutting of Tx) without a GPS signal during the holdoff
timer.

 

Sakid

 

From: SmarterBroadband [mailto:li...@sbb.net] 
Sent: Tuesday, January 30, 2018 5:07 PM
To: Sakid Ahmed <sakid.ah...@cambiumnetworks.com
<mailto:sakid.ah...@cambiumnetworks.com> >; 'Cambium Networks User Group'
<cambium-users@wispa.org <mailto:cambium-users@wispa.org> >
Subject: RE: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

Hi Sakid

 

Will just selecting internal switch us to using the onboard GPS chip?   Or
do we need to unplug the external puck (which would mean a tower climb)?

 

Thanks

 

Adam

 

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group <cambium-users@wispa.org
<mailto:cambium-users@wispa.org> >
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

While this topic has moved to CnPilot SSID issue and CnMaestro, I did want
to chime in on the original GPS thread -

 

Intermittent GPS signal lost - The external puck we ship with the Aps is a
relatively high gain antenna and thus tends to be impacted more from
interference. We have seen cases of this from LTE (second harmonic landing
on top of GPS frequencies). The onboard GPS chip has a lower gain antenna
and in the case where LTE interference was the issue we have seen a
substantial difference when the puck was not used. Unfortunately, it is a
case by case situation and depends on the environment. We are actively
looking to find a better solution in terms of an external puck while keeping
costs low.

 

Lockup during upgrade - We have seen reports of lockup issues during an
upgrade. This is software related and the units are recoverable by our
support team via CLI access. The team will just need remote access.

 

Anything beyond the two issues qualify for a RMA and if you have an unit
exhibiting a different mode of failure, we would be keen to investigate the
unit here.

 

Thanks

Sakid

 

 

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 11:12 AM
To: Cambium Networks User Group <cambium-users@wispa.org
<mailto:cambium-users@wispa.org> >
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series
routers. But they have to be managed in cnMaestro before any config template
can be pushed out to them. If you cnPilot routers are managed by cnMaestro,
then it is possible that someone accidentally pushed a config to those
routers. Best practice is to have a template built for each customer. Then
if this happens again, cnMaestro will report that those routers are 'Out of
Sync'. All you will need to do at that point is resync the config and then
about 5 minutes or less, it will be fixed.

 

Best Regards, 

 

Craig Oliver

President



877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com> 

 

 

  _  

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>  <cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org> > on behalf of Mike Scott
<mi...@sttiowa.com <mailto:mi...@sttiowa.com> >
Sent: Tuesday, January 30, 2018 10:52:15 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade 

 

Pushed a template?

Not sure what that means. 

 

At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to
upgrade a month ago with the KRACK firmware upgrade.

The 3-R200's were all ePMP AP connections.

 

The 6 R200's t

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[CBB - Jay Fuller]

will monitor and increase if necessary ; same happened here.  thanks!

  - Original Message - 
  From: Chadwick Wachs 
  To: Cambium Networks User Group 
  Sent: Tuesday, January 30, 2018 5:15 PM
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


  For the hold off time, we moved all of ours to the maximum (864000) after 
having a couple of ours go offline due to the GPS. We tend to not alert 
ourselves on customer outages, only infrastructure, so we missed it the first 
time until customers called us.  Now, we SNMP monitor GPS as well and have it 
page us on a failure - but the long hold off helps.


Sakid Ahmed via Cambium-usersJanuary 30, 2018 at 4:10 PM
Unfortunately, we don’t have an internal switch to flip the connection. We 
have a way to communicate with the GPS chip and are looking at ways to address 
this in SW. 

As for the question on the hold off timer, that just allows the AP to 
operate (without shutting of Tx) without a GPS signal during the holdoff timer.



Sakid



From: SmarterBroadband [mailto:li...@sbb.net] 
Sent: Tuesday, January 30, 2018 5:07 PM
To: Sakid Ahmed <sakid.ah...@cambiumnetworks.com>; 'Cambium Networks User 
Group' <cambium-users@wispa.org>
    Subject: RE: [Cambium-users] ePMP 2000 GPS not working after firmware 
upgrade



Hi Sakid



Will just selecting internal switch us to using the onboard GPS chip?   Or 
do we need to unplug the external puck (which would mean a tower climb)?



Thanks



Adam



From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via 
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group <cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware 
upgrade



While this topic has moved to CnPilot SSID issue and CnMaestro, I did want 
to chime in on the original GPS thread –



Intermittent GPS signal lost – The external puck we ship with the Aps is a 
relatively high gain antenna and thus tends to be impacted more from 
interference. We have seen cases of this from LTE (second harmonic landing on 
top of GPS frequencies). The onboard GPS chip has a lower gain antenna and in 
the case where LTE interference was the issue we have seen a substantial 
difference when the puck was not used. Unfortunately, it is a case by case 
situation and depends on the environment. We are actively looking to find a 
better solution in terms of an external puck while keeping costs low.



Lockup during upgrade – We have seen reports of lockup issues during an 
upgrade. This is software related and the units are recoverable by our support 
team via CLI access. The team will just need remote access.



Anything beyond the two issues qualify for a RMA and if you have an unit 
exhibiting a different mode of failure, we would be keen to investigate the 
unit here.



Thanks

Sakid





From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 11:12 AM
To: Cambium Networks User Group <cambium-users@wispa.org>
    Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware 
upgrade



cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series 
routers. But they have to be managed in cnMaestro before any config template 
can be pushed out to them. If you cnPilot routers are managed by cnMaestro, 
then it is possible that someone accidentally pushed a config to those routers. 
Best practice is to have a template built for each customer. Then if this 
happens again, cnMaestro will report that those routers are 'Out of Sync'. All 
you will need to do at that point is resync the config and then about 5 minutes 
or less, it will be fixed.



Best Regards, 



Craig Oliver

President



877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com





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SmarterBroadbandJanuary 30, 2018 at 4:06 PM
Hi Sakid



Will just selecting internal switch us to using the onboard GPS chip?   Or 
do we need to unplug the external puck (which would mean a tower climb)?



Thanks



Adam



From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via 
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group <cambium-users@wispa.org>
    Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware 
upgrade



While this topic has moved to CnPilot SSID issue and CnMaestro, I did want 
to chime in on the original GPS thread –



Intermittent GPS signal lost – The exte

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Larry A. Weidig]

We do similar though picked one day (86400) instead of 10 and then SNMP monitor 
the status.  Figured it is better to have slightly off timing instead of 
completely down sector.  Wish they were more reliable.  Of course packetflux 
makes their injectors which work well.

 

 

Larry A. Weidig ( <mailto:lwei...@excel.net> lwei...@excel.net)

Excel.Net, Inc. –  <http://www.excel.net/> http://www.excel.net/

(920) 452-0455 – Sheboygan/Plymouth area

(888) 489-9995 – Other areas, toll-free

 

From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of Chadwick Wachs
Sent: Tuesday, January 30, 2018 5:15 PM
To: Cambium Networks User Group <cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

 

For the hold off time, we moved all of ours to the maximum (864000) after 
having a couple of ours go offline due to the GPS. We tend to not alert 
ourselves on customer outages, only infrastructure, so we missed it the first 
time until customers called us.  Now, we SNMP monitor GPS as well and have it 
page us on a failure - but the long hold off helps.




Sakid Ahmed via Cambium-users <mailto:cambium-users@wispa.org> 

January 30, 2018 at 4:10 PM

Unfortunately, we don’t have an internal switch to flip the connection. We have 
a way to communicate with the GPS chip and are looking at ways to address this 
in SW. 

As for the question on the hold off timer, that just allows the AP to operate 
(without shutting of Tx) without a GPS signal during the holdoff timer.

 

Sakid

 

From: SmarterBroadband [mailto:li...@sbb.net] 
Sent: Tuesday, January 30, 2018 5:07 PM
To: Sakid Ahmed  <mailto:sakid.ah...@cambiumnetworks.com> 
<sakid.ah...@cambiumnetworks.com>; 'Cambium Networks User Group'  
<mailto:cambium-users@wispa.org> <cambium-users@wispa.org>
Subject: RE: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

 

Hi Sakid

 

Will just selecting internal switch us to using the onboard GPS chip?   Or do 
we need to unplug the external puck (which would mean a tower climb)?

 

Thanks

 

Adam

 

From: cambium-users-boun...@wispa.org <mailto:cambium-users-boun...@wispa.org>  
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via 
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org> >
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

 

While this topic has moved to CnPilot SSID issue and CnMaestro, I did want to 
chime in on the original GPS thread –

 

Intermittent GPS signal lost – The external puck we ship with the Aps is a 
relatively high gain antenna and thus tends to be impacted more from 
interference. We have seen cases of this from LTE (second harmonic landing on 
top of GPS frequencies). The onboard GPS chip has a lower gain antenna and in 
the case where LTE interference was the issue we have seen a substantial 
difference when the puck was not used. Unfortunately, it is a case by case 
situation and depends on the environment. We are actively looking to find a 
better solution in terms of an external puck while keeping costs low.

 

Lockup during upgrade – We have seen reports of lockup issues during an 
upgrade. This is software related and the units are recoverable by our support 
team via CLI access. The team will just need remote access.

 

Anything beyond the two issues qualify for a RMA and if you have an unit 
exhibiting a different mode of failure, we would be keen to investigate the 
unit here.

 

Thanks

Sakid

 

 

From: cambium-users-boun...@wispa.org <mailto:cambium-users-boun...@wispa.org>  
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 11:12 AM
To: Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org> >
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

 

cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series 
routers. But they have to be managed in cnMaestro before any config template 
can be pushed out to them. If you cnPilot routers are managed by cnMaestro, 
then it is possible that someone accidentally pushed a config to those routers. 
Best practice is to have a template built for each customer. Then if this 
happens again, cnMaestro will report that those routers are 'Out of Sync'. All 
you will need to do at that point is resync the config and then about 5 minutes 
or less, it will be fixed.

 

Best Regards, 

 

Craig Oliver

President



877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com> 

 

 

___
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Cambium-users@wispa.org <mailto:Cambium-users@wispa.org> 
http://lists.wispa.org/mailm

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Chadwick Wachs]

For the hold off time, we moved all of ours to the maximum (864000) 
after having a couple of ours go offline due to the GPS. We tend to not 
alert ourselves on customer outages, only infrastructure, so we missed 
it the first time until customers called us.  Now, we SNMP monitor GPS 
as well and have it page us on a failure - but the long hold off helps.



Sakid Ahmed via Cambium-users <mailto:cambium-users@wispa.org>
January 30, 2018 at 4:10 PM

Unfortunately, we don’t have an internal switch to flip the 
connection. We have a way to communicate with the GPS chip and are 
looking at ways to address this in SW.


As for the question on the hold off timer, that just allows the AP to 
operate (without shutting of Tx) without a GPS signal during the 
holdoff timer.


Sakid

*From:*SmarterBroadband [mailto:li...@sbb.net]
*Sent:* Tuesday, January 30, 2018 5:07 PM
*To:* Sakid Ahmed <sakid.ah...@cambiumnetworks.com>; 'Cambium Networks 
User Group' <cambium-users@wispa.org>
*Subject:* RE: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Hi Sakid

Will just selecting internal switch us to using the onboard GPS 
chip?   Or do we need to unplug the external puck (which would mean a 
tower climb)?


Thanks

Adam

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Sakid Ahmed 
via Cambium-users

*Sent:* Tuesday, January 30, 2018 1:27 PM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


While this topic has moved to CnPilot SSID issue and CnMaestro, I did 
want to chime in on the original GPS thread –


Intermittent GPS signal lost – The external puck we ship with the Aps 
is a relatively high gain antenna and thus tends to be impacted more 
from interference. We have seen cases of this from LTE (second 
harmonic landing on top of GPS frequencies). The onboard GPS chip has 
a lower gain antenna and in the case where LTE interference was the 
issue we have seen a substantial difference when the puck was not 
used. Unfortunately, it is a case by case situation and depends on the 
environment. We are actively looking to find a better solution in 
terms of an external puck while keeping costs low.


Lockup during upgrade – We have seen reports of lockup issues during 
an upgrade. This is software related and the units are recoverable by 
our support team via CLI access. The team will just need remote access.


Anything beyond the two issues qualify for a RMA and if you have an 
unit exhibiting a different mode of failure, we would be keen to 
investigate the unit here.


Thanks

Sakid

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Craig Oliver

*Sent:* Tuesday, January 30, 2018 11:12 AM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E 
series routers. But they have to be managed in cnMaestro before any 
config template can be pushed out to them. If you cnPilot routers are 
managed by cnMaestro, then it is possible that someone accidentally 
pushed a config to those routers. Best practice is to have a template 
built for each customer. Then if this happens again, cnMaestro will 
report that those routers are 'Out of Sync'. All you will need to do 
at that point is resync the config and then about 5 minutes or less, 
it will be fixed.


Best Regards,

Craig Oliver

President

1454532710326_WavSpeed_Logo_New_Email_Signature.png

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com>

___
Cambium-users mailing list
Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users
SmarterBroadband <mailto:li...@sbb.net>
January 30, 2018 at 4:06 PM

Hi Sakid

Will just selecting internal switch us to using the onboard GPS 
chip?   Or do we need to unplug the external puck (which would mean a 
tower climb)?


Thanks

Adam

*From:*cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Sakid Ahmed 
via Cambium-users

*Sent:* Tuesday, January 30, 2018 1:27 PM
*To:* Cambium Networks User Group <cambium-users@wispa.org>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


While this topic has moved to CnPilot SSID issue and CnMaestro, I did 
want to chime in on the original GPS thread –


Intermittent GPS signal lost – The external puck we ship with the Aps 
is a relatively high gain antenna and thus tends to be impacted more 
from interference. We have seen cases of this fr

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

Internal is the equivalent to generate on Canopy, aka free-run.

Pretty sure you need to physically disconnect the puck since it is a 
powered/active antenna that will take precedence over the receiver's 
internal antenna when connected.


On 1/30/2018 5:06 PM, SmarterBroadband wrote:


Hi Sakid

Will just selecting internal switch us to using the onboard GPS 
chip?   Or do we need to unplug the external puck (which would mean a 
tower climb)?


Thanks

Adam

*From:*cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Sakid Ahmed 
via Cambium-users

*Sent:* Tuesday, January 30, 2018 1:27 PM
*To:* Cambium Networks User Group <cambium-users@wispa.org>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


While this topic has moved to CnPilot SSID issue and CnMaestro, I did 
want to chime in on the original GPS thread –


Intermittent GPS signal lost – The external puck we ship with the Aps 
is a relatively high gain antenna and thus tends to be impacted more 
from interference. We have seen cases of this from LTE (second 
harmonic landing on top of GPS frequencies). The onboard GPS chip has 
a lower gain antenna and in the case where LTE interference was the 
issue we have seen a substantial difference when the puck was not 
used. Unfortunately, it is a case by case situation and depends on the 
environment. We are actively looking to find a better solution in 
terms of an external puck while keeping costs low.


Lockup during upgrade – We have seen reports of lockup issues during 
an upgrade. This is software related and the units are recoverable by 
our support team via CLI access. The team will just need remote access.


Anything beyond the two issues qualify for a RMA and if you have an 
unit exhibiting a different mode of failure, we would be keen to 
investigate the unit here.


Thanks

Sakid

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Craig Oliver

*Sent:* Tuesday, January 30, 2018 11:12 AM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E 
series routers. But they have to be managed in cnMaestro before any 
config template can be pushed out to them. If you cnPilot routers are 
managed by cnMaestro, then it is possible that someone accidentally 
pushed a config to those routers. Best practice is to have a template 
built for each customer. Then if this happens again, cnMaestro will 
report that those routers are 'Out of Sync'. All you will need to do 
at that point is resync the config and then about 5 minutes or less, 
it will be fixed.


Best Regards,

Craig Oliver

President

1454532710326_WavSpeed_Logo_New_Email_Signature.png

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com>



*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org>> on behalf of Mike Scott 
<mi...@sttiowa.com <mailto:mi...@sttiowa.com>>

*Sent:* Tuesday, January 30, 2018 10:52:15 AM
*To:* Cambium Networks User Group
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Pushed a template?

Not sure what that means.

At the time, we were fixing 3-ePMP AP’s and 3-R200 routers who failed 
to upgrade a month ago with the KRACK firmware upgrade.


The 3-R200’s were all ePMP AP connections.

The 6 R200’s that changed to cnPilot SSID were all _connected to 
PMP450 AP’s,_ which we didn’t make any changes to yesterday.


That’s the mystery – we were working with ePMP gear via cnMaestro, but 
nothing on the PMP450 gear was touched.


The timing tells me there’s a correlation – with the timing yesterday 
while working with ePMP via cnMaestro – but how did or can it


Affect PMP450 subscriber’s routers?

Mike Scott

*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *George Skorup

*Sent:* Tuesday, January 30, 2018 10:40 AM
*To:* cambium-users@wispa.org <mailto:cambium-users@wispa.org>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:

Thank you for the heads up. First I have heard of this. I am
sharing with the product team.

Ray

Join the Conversation

Cambium Networks Community Forum

<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcommunity.cambiumnetworks.com%2F=02%

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Sakid Ahmed via Cambium-users]

Unfortunately, we don't have an internal switch to flip the connection. We have 
a way to communicate with the GPS chip and are looking at ways to address this 
in SW.
As for the question on the hold off timer, that just allows the AP to operate 
(without shutting of Tx) without a GPS signal during the holdoff timer.

Sakid

From: SmarterBroadband [mailto:li...@sbb.net]
Sent: Tuesday, January 30, 2018 5:07 PM
To: Sakid Ahmed <sakid.ah...@cambiumnetworks.com>; 'Cambium Networks User 
Group' <cambium-users@wispa.org>
Subject: RE: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Hi Sakid

Will just selecting internal switch us to using the onboard GPS chip?   Or do 
we need to unplug the external puck (which would mean a tower climb)?

Thanks

Adam

From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via 
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

While this topic has moved to CnPilot SSID issue and CnMaestro, I did want to 
chime in on the original GPS thread -

Intermittent GPS signal lost - The external puck we ship with the Aps is a 
relatively high gain antenna and thus tends to be impacted more from 
interference. We have seen cases of this from LTE (second harmonic landing on 
top of GPS frequencies). The onboard GPS chip has a lower gain antenna and in 
the case where LTE interference was the issue we have seen a substantial 
difference when the puck was not used. Unfortunately, it is a case by case 
situation and depends on the environment. We are actively looking to find a 
better solution in terms of an external puck while keeping costs low.

Lockup during upgrade - We have seen reports of lockup issues during an 
upgrade. This is software related and the units are recoverable by our support 
team via CLI access. The team will just need remote access.

Anything beyond the two issues qualify for a RMA and if you have an unit 
exhibiting a different mode of failure, we would be keen to investigate the 
unit here.

Thanks
Sakid


From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 11:12 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series 
routers. But they have to be managed in cnMaestro before any config template 
can be pushed out to them. If you cnPilot routers are managed by cnMaestro, 
then it is possible that someone accidentally pushed a config to those routers. 
Best practice is to have a template built for each customer. Then if this 
happens again, cnMaestro will report that those routers are 'Out of Sync'. All 
you will need to do at that point is resync the config and then about 5 minutes 
or less, it will be fixed.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>> on 
behalf of Mike Scott <mi...@sttiowa.com<mailto:mi...@sttiowa.com>>
Sent: Tuesday, January 30, 2018 10:52:15 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


Pushed a template?

Not sure what that means.



At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to 
upgrade a month ago with the KRACK firmware upgrade.

The 3-R200's were all ePMP AP connections.



The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, 
which we didn't make any changes to yesterday.



That's the mystery - we were working with ePMP gear via cnMaestro, but nothing 
on the PMP450 gear was touched.



The timing tells me there's a correlation - with the timing yesterday while 
working with ePMP via cnMaestro - but how did or can it

Affect PMP450 subscriber's routers?



Mike Scott





From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of George Skorup
Sent: Tuesday, January 30, 2018 10:40 AM
To: cambium-users@wispa.org<mailto:cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-user

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[SmarterBroadband]

Hi Sakid

 

Will just selecting internal switch us to using the onboard GPS chip?   Or
do we need to unplug the external puck (which would mean a tower climb)?

 

Thanks

 

Adam

 

From: cambium-users-boun...@wispa.org
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Sakid Ahmed via
Cambium-users
Sent: Tuesday, January 30, 2018 1:27 PM
To: Cambium Networks User Group <cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

While this topic has moved to CnPilot SSID issue and CnMaestro, I did want
to chime in on the original GPS thread -

 

Intermittent GPS signal lost - The external puck we ship with the Aps is a
relatively high gain antenna and thus tends to be impacted more from
interference. We have seen cases of this from LTE (second harmonic landing
on top of GPS frequencies). The onboard GPS chip has a lower gain antenna
and in the case where LTE interference was the issue we have seen a
substantial difference when the puck was not used. Unfortunately, it is a
case by case situation and depends on the environment. We are actively
looking to find a better solution in terms of an external puck while keeping
costs low.

 

Lockup during upgrade - We have seen reports of lockup issues during an
upgrade. This is software related and the units are recoverable by our
support team via CLI access. The team will just need remote access.

 

Anything beyond the two issues qualify for a RMA and if you have an unit
exhibiting a different mode of failure, we would be keen to investigate the
unit here.

 

Thanks

Sakid

 

 

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 11:12 AM
To: Cambium Networks User Group <cambium-users@wispa.org
<mailto:cambium-users@wispa.org> >
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series
routers. But they have to be managed in cnMaestro before any config template
can be pushed out to them. If you cnPilot routers are managed by cnMaestro,
then it is possible that someone accidentally pushed a config to those
routers. Best practice is to have a template built for each customer. Then
if this happens again, cnMaestro will report that those routers are 'Out of
Sync'. All you will need to do at that point is resync the config and then
about 5 minutes or less, it will be fixed.

 

Best Regards, 

 

Craig Oliver

President



877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com> 

 

 

  _  

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>  <cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org> > on behalf of Mike Scott
<mi...@sttiowa.com <mailto:mi...@sttiowa.com> >
Sent: Tuesday, January 30, 2018 10:52:15 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade 

 

Pushed a template?

Not sure what that means. 

 

At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to
upgrade a month ago with the KRACK firmware upgrade.

The 3-R200's were all ePMP AP connections.

 

The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's,
which we didn't make any changes to yesterday. 

 

That's the mystery - we were working with ePMP gear via cnMaestro, but
nothing on the PMP450 gear was touched.

 

The timing tells me there's a correlation - with the timing yesterday while
working with ePMP via cnMaestro - but how did or can it

Affect PMP450 subscriber's routers?

 

Mike Scott

 

 

From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>
[mailto:cambium-users-boun...@wispa.org] On Behalf Of George Skorup
Sent: Tuesday, January 30, 2018 10:40 AM
To: cambium-users@wispa.org <mailto:cambium-users@wispa.org> 
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware
upgrade

 

Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:

Thank you for the heads up. First I have heard of this. I am sharing with
the product team.

 

Ray

 

Join the Conversation

 
<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcommunity.c
ambiumnetworks.com%2F=02%7C01%7Csakid.ahmed%40cambiumnetworks.com%7Ce44
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From: cambium-users-boun...@wispa.org
<mailto:cambium-users-boun...@wispa.org>
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group  <mailto:cambiu

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[CBB - Jay Fuller]

Sakid - has increasing the GPS hold time helped this case?  What value do you 
recommend?  We are currently using 3600 seconds

When this issue occurs, does the gps recover or does it require a reboot of the 
unit?

  - Original Message - 
  From: Sakid Ahmed via Cambium-users 
  To: Cambium Networks User Group 
  Sent: Tuesday, January 30, 2018 3:26 PM
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


  While this topic has moved to CnPilot SSID issue and CnMaestro, I did want to 
chime in on the original GPS thread -

   

  Intermittent GPS signal lost - The external puck we ship with the Aps is a 
relatively high gain antenna and thus tends to be impacted more from 
interference. We have seen cases of this from LTE (second harmonic landing on 
top of GPS frequencies). The onboard GPS chip has a lower gain antenna and in 
the case where LTE interference was the issue we have seen a substantial 
difference when the puck was not used. Unfortunately, it is a case by case 
situation and depends on the environment. We are actively looking to find a 
better solution in terms of an external puck while keeping costs low.

   

  Lockup during upgrade - We have seen reports of lockup issues during an 
upgrade. This is software related and the units are recoverable by our support 
team via CLI access. The team will just need remote access.

   

  Anything beyond the two issues qualify for a RMA and if you have an unit 
exhibiting a different mode of failure, we would be keen to investigate the 
unit here.

   

  Thanks

  Sakid

   

   

  From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
  Sent: Tuesday, January 30, 2018 11:12 AM
  To: Cambium Networks User Group <cambium-users@wispa.org>
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

   

  cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series 
routers. But they have to be managed in cnMaestro before any config template 
can be pushed out to them. If you cnPilot routers are managed by cnMaestro, 
then it is possible that someone accidentally pushed a config to those routers. 
Best practice is to have a template built for each customer. Then if this 
happens again, cnMaestro will report that those routers are 'Out of Sync'. All 
you will need to do at that point is resync the config and then about 5 minutes 
or less, it will be fixed.

   

  Best Regards, 

   

  Craig Oliver

  President



  877-Wav-Speed ext. 8111 Office

  469-359-6980 Fax

  469-951-6900 Cell

  cr...@wavspeed.com

   

   


--

  From: cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org> on 
behalf of Mike Scott <mi...@sttiowa.com>
  Sent: Tuesday, January 30, 2018 10:52:15 AM
  To: Cambium Networks User Group
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade 

   

  Pushed a template?

  Not sure what that means. 

   

  At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to 
upgrade a month ago with the KRACK firmware upgrade.

  The 3-R200's were all ePMP AP connections.

   

  The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, 
which we didn't make any changes to yesterday. 

   

  That's the mystery - we were working with ePMP gear via cnMaestro, but 
nothing on the PMP450 gear was touched.

   

  The timing tells me there's a correlation - with the timing yesterday while 
working with ePMP via cnMaestro - but how did or can it

  Affect PMP450 subscriber's routers?

   

  Mike Scott

   

   

  From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of George Skorup
  Sent: Tuesday, January 30, 2018 10:40 AM
  To: cambium-users@wispa.org
  Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

   

  Sounds like someone pushed a template from cnMaestro.

  On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:

Thank you for the heads up. First I have heard of this. I am sharing with 
the product team.

 

Ray

 

Join the Conversation

Cambium Networks Community Forum

 

From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group <cambium-users@wispa.org>
    Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware 
upgrade

 

Not related, but want to spread the word.if anyone experienced this odd 
event.

 

Around 10:30am Central Time yesterday, we started receiving calls "Internet 
is not working".

I was one of the 'victims' myself at my home.

Common denominator - all the routers are cnPilot R200 and R200P's.

 

I logged into my home router directly at my hom

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Craig Oliver]

cnMaestro is capable of managing ePMP, PMP450, and cnPilot R and E series 
routers. But they have to be managed in cnMaestro before any config template 
can be pushed out to them. If you cnPilot routers are managed by cnMaestro, 
then it is possible that someone accidentally pushed a config to those routers. 
Best practice is to have a template built for each customer. Then if this 
happens again, cnMaestro will report that those routers are 'Out of Sync'. All 
you will need to do at that point is resync the config and then about 5 minutes 
or less, it will be fixed.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org> on 
behalf of Mike Scott <mi...@sttiowa.com>
Sent: Tuesday, January 30, 2018 10:52:15 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


Pushed a template?

Not sure what that means.



At the time, we were fixing 3-ePMP AP’s and 3-R200 routers who failed to 
upgrade a month ago with the KRACK firmware upgrade.

The 3-R200’s were all ePMP AP connections.



The 6 R200’s that changed to cnPilot SSID were all connected to PMP450 AP’s, 
which we didn’t make any changes to yesterday.



That’s the mystery – we were working with ePMP gear via cnMaestro, but nothing 
on the PMP450 gear was touched.



The timing tells me there’s a correlation – with the timing yesterday while 
working with ePMP via cnMaestro – but how did or can it

Affect PMP450 subscriber’s routers?



Mike Scott





From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of George Skorup
Sent: Tuesday, January 30, 2018 10:40 AM
To: cambium-users@wispa.org
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:

Thank you for the heads up. First I have heard of this. I am sharing with the 
product team.



Ray



Join the Conversation

Cambium Networks Community Forum<http://community.cambiumnetworks.com/>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org><mailto:cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



Not related, but want to spread the word…if anyone experienced this odd event.



Around 10:30am Central Time yesterday, we started receiving calls “Internet is 
not working”.

I was one of the ‘victims’ myself at my home.

Common denominator – all the routers are cnPilot R200 and R200P’s.



I logged into my home router directly at my home.

SSID in the router changed to “cnPilot”.



Once I changed the SSID back to the original SSID and re-entered in the 
‘password’ – it worked.



We’ve had 6 customers call in.

Asked them if their router name (SSID) had their original name or did it change 
to “cnPilot”.

Each confirmed – it said “cnPilot”.

We’ve been able to remotely log in and correct things….but this is STRANGE !



Will get a ticket going with Cambium to see what’s going on.



Thanks for the GPS information, will make notes on it.



Mike Scott

STT Rural Net

Iowa





From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.



Best Regards,



Craig Oliver

President

[1454532710326_WavSpeed_Logo_New_Email_Signature.png]

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com<mailto:cr...@wavspeed.com>







From: camb

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Mike Scott]

Pushed a template?
Not sure what that means.

At the time, we were fixing 3-ePMP AP's and 3-R200 routers who failed to 
upgrade a month ago with the KRACK firmware upgrade.
The 3-R200's were all ePMP AP connections.

The 6 R200's that changed to cnPilot SSID were all connected to PMP450 AP's, 
which we didn't make any changes to yesterday.

That's the mystery - we were working with ePMP gear via cnMaestro, but nothing 
on the PMP450 gear was touched.

The timing tells me there's a correlation - with the timing yesterday while 
working with ePMP via cnMaestro - but how did or can it
Affect PMP450 subscriber's routers?

Mike Scott


From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of George Skorup
Sent: Tuesday, January 30, 2018 10:40 AM
To: cambium-users@wispa.org
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Sounds like someone pushed a template from cnMaestro.
On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:
Thank you for the heads up. First I have heard of this. I am sharing with the 
product team.

Ray

Join the Conversation
Cambium Networks Community Forum<http://community.cambiumnetworks.com/>

From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org><mailto:cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Not related, but want to spread the word...if anyone experienced this odd event.

Around 10:30am Central Time yesterday, we started receiving calls "Internet is 
not working".
I was one of the 'victims' myself at my home.
Common denominator - all the routers are cnPilot R200 and R200P's.

I logged into my home router directly at my home.
SSID in the router changed to "cnPilot".

Once I changed the SSID back to the original SSID and re-entered in the 
'password' - it worked.

We've had 6 customers call in.
Asked them if their router name (SSID) had their original name or did it change 
to "cnPilot".
Each confirmed - it said "cnPilot".
We've been able to remotely log in and correct thingsbut this is STRANGE !

Will get a ticket going with Cambium to see what's going on.

Thanks for the GPS information, will make notes on it.

Mike Scott
STT Rural Net
Iowa


From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>> on 
behalf of RickG <rgunder...@gmail.com<mailto:rgunder...@gmail.com>>
Sent: Tuesday, January 30, 2018 9:11:47 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Yes. I contacted them and that's exactly what they are going to do. Thanks!

On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland 
<kpenl...@bigtube.net<mailto:kpenl...@bigtube.net>> wrote:
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium 
support, they were able to login with their engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, J

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

I've got into the habit of rebooting any AP or SM before attempting an 
update. IIRC, the package is uploaded and extracted into a ramdisk, and 
there's a good chance that memory is low if it's been running for 
months. I've seen this countless times on SMs. I updated a couple 1k GPS 
and 2k's last week without a problem. Reboot, then update both software 
banks and finally update the GPS firmware. You can open another 
tab/window and watch the system log to see the GPS update in 5% 
increments. It takes quite a while to reflash the GPS since it's like 
4800 baud serial. I didn't time it, but it seemed longer than the 3 
minutes that Cambium says it takes.


On 1/30/2018 9:11 AM, RickG wrote:
Yes. I contacted them and that's exactly what they are going to do. 
Thanks!


On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland > wrote:


We had one ePMP 2000 AP fail like this on the GPS upgrade. We
called cambium support, they were able to login with their
engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG > wrote:

Correct. This is NOT a puck problem. The satellites were
coming is strong BEFORE the firmware upgrade. I tried
downgrading today but that did not help either. See the
attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman
> wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"
> wrote:

We fought with losing GPS sync on ePMP APs at a couple
of sites.  We had been told to point the pucks south
to get the best GPS signal.  There were several wild
goose chases, as it seemed upgrading/downgrading
firmware fixed it, but only sometimes.  In the end,
the solution at each of these sites was to point the
GPS puck straight up.  Our best guess was that there
was something overloading the GPS receiver in the
direction we had them pointed.  So pointing them up,
while not giving them the best signal, minimized
terrestrial interference. At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the
only one. I'm going to try downgrading. Was hoping to
find someone here who has gone through it so I dont
waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via
Cambium-users > wrote:

Have you contacted our support folks or the
Cambium Community?

supp...@cambiumnetworks.com


http://community.cambiumnetworks.com/


Join the Conversation

Cambium Networks Community Forum


*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On
Behalf Of *RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group
>
*Subject:* [Cambium-users] ePMP 2000 GPS not
working after firmware upgrade

It worked before, upgraded from 3.5.1, no more :(


___
Cambium-users mailing list
Cambium-users@wispa.org

http://lists.wispa.org/mailman/listinfo/cambium-users





-- 
-RickG



___
Cambium-users mailing list
Cambium-users@wispa.org 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Josh Luthman]

Sounds like a template or something to me, too.

Default is something like Cambium_2ghz_aabbcc (last 6 of the mac)


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Jan 30, 2018 at 11:39 AM, George Skorup <george.sko...@cbcast.com>
wrote:

> Sounds like someone pushed a template from cnMaestro.
>
>
> On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:
>
> Thank you for the heads up. First I have heard of this. I am sharing with
> the product team.
>
>
>
> Ray
>
>
>
> Join the Conversation
>
> Cambium Networks Community Forum <http://community.cambiumnetworks.com/>
>
>
>
> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
> wispa.org <cambium-users-boun...@wispa.org>] *On Behalf Of *Mike Scott
> *Sent:* Tuesday, January 30, 2018 10:35 AM
> *To:* Cambium Networks User Group <cambium-users@wispa.org>
> <cambium-users@wispa.org>
> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
>
>
> Not related, but want to spread the word…if anyone experienced this odd
> event.
>
>
>
> Around 10:30am Central Time yesterday, we started receiving calls
> “Internet is not working”.
>
> I was one of the ‘victims’ myself at my home.
>
> Common denominator – all the routers are cnPilot R200 and R200P’s.
>
>
>
> I logged into my home router directly at my home.
>
> SSID in the router *changed* to “cnPilot”.
>
>
>
> Once I changed the SSID back to the original SSID and re-entered in the
> ‘password’ – it worked.
>
>
>
> We’ve had 6 customers call in.
>
> Asked them if their router name (SSID) had their original name or did it
> change to “cnPilot”.
>
> *Each confirmed – it said “cnPilot”.*
>
> We’ve been able to remotely log in and correct things….but this is STRANGE
> !
>
>
>
> Will get a ticket going with Cambium to see what’s going on.
>
>
>
> Thanks for the GPS information, will make notes on it.
>
>
>
> Mike Scott
>
> STT Rural Net
>
> Iowa
>
>
>
>
>
> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
> wispa.org <cambium-users-boun...@wispa.org>] *On Behalf Of *Craig Oliver
> *Sent:* Tuesday, January 30, 2018 10:18 AM
> *To:* Cambium Networks User Group <cambium-users@wispa.org>
> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
>
>
> I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually
> locked up the GPS board and wouldn't even initialize the board to even turn
> on, even though the software was reporting that GPS was active. Opened up a
> ticket with Cambium and they had to run it up to one of their engineers to
> fix the problem. Ended up having to map a Public IP address to the unit and
> open up ports 80 for www, 22 Inbound for SSH, and needed to make sure that
> 22 Outbound was open for the device to be able to communicate with their
> SCP server. The engineer SSH'd in to the device and loaded the GPS files to
> the unit from their SCP server and it fixed the issue. Just remember to
> turn off all of those ports to the unit after they're finished.
>
>
>
> Best Regards,
>
>
>
> Craig Oliver
>
> President
>
> [image: 1454532710326_WavSpeed_Logo_New_Email_Signature.png]
>
> 877-Wav-Speed ext. 8111 Office
>
> 469-359-6980 <(469)%20359-6980> Fax
>
> 469-951-6900 <(469)%20951-6900> Cell
>
> cr...@wavspeed.com
>
>
>
>
> --
>
> *From:* cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org>
> on behalf of RickG <rgunder...@gmail.com>
> *Sent:* Tuesday, January 30, 2018 9:11:47 AM
> *To:* Cambium Networks User Group
> *Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
>
>
> Yes. I contacted them and that's exactly what they are going to do. Thanks!
>
>
>
> On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland <kpenl...@bigtube.net>
> wrote:
>
> We had one ePMP 2000 AP fail like this on the GPS upgrade. We called
> cambium support, they were able to login with their engineering login
>
> and restore GPS operation for us.
>
>
>
>
>
> On Fri, 26 Jan 2018 20:12:07 -0500, RickG <rgunder...@gmail.com> wrote:
>
>
>
> Correct. This is NOT a puck problem. The satellites were coming is strong
> BEFORE the firmware upgrade. I tried downgrading today but that did not
> help either. See the attached pics. Looks like RMA time.
>
>
>
> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman <j...@imaginenetworksllc.com>
>

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Craig Oliver]

Here is the engineer I worked with from Cambium to fix the GPS not working 
issue and the conversation he sent me to get the radio setup for him to access:


Dave Smudde

January 22, 2018 20:46

Craig-  There are a few ways to fix the radios.  Basically we need to be able 
to download files onto the the radio via SCP.   If you have an SCP server and 
can set up an account we can provide the files to load on the server do the 
rest from a WebEx or TeamViewer session.  We have to run some of the commands 
as they provide access to the radios which are not and can not be available to 
customers.


Another way, if we have direct access to the radio we can do it.  We currently 
do not have an SCP server on the internet but I have been able to use my 
computer at home using my ISP connection and from radios pull files.  Being I 
do this from home I only do it after hours.  To do it this way, I would need 
HTTP, SSH access to the radios and SCP from the radios, if a Firewall is used.


A third way which  I have done similar requests using VPN and be able to do it 
from the office.  I just need to have our IT department allow and configure the 
VPN session to your IP.


If your radio is accessible from the internet, I just need the IP and password.


Dave



Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org> on 
behalf of George Skorup <george.sko...@cbcast.com>
Sent: Tuesday, January 30, 2018 10:39:35 AM
To: cambium-users@wispa.org
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:

Thank you for the heads up. First I have heard of this. I am sharing with the 
product team.



Ray



Join the Conversation

Cambium Networks Community Forum<http://community.cambiumnetworks.com/>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org><mailto:cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



Not related, but want to spread the word…if anyone experienced this odd event.



Around 10:30am Central Time yesterday, we started receiving calls “Internet is 
not working”.

I was one of the ‘victims’ myself at my home.

Common denominator – all the routers are cnPilot R200 and R200P’s.



I logged into my home router directly at my home.

SSID in the router changed to “cnPilot”.



Once I changed the SSID back to the original SSID and re-entered in the 
‘password’ – it worked.



We’ve had 6 customers call in.

Asked them if their router name (SSID) had their original name or did it change 
to “cnPilot”.

Each confirmed – it said “cnPilot”.

We’ve been able to remotely log in and correct things….but this is STRANGE !



Will get a ticket going with Cambium to see what’s going on.



Thanks for the GPS information, will make notes on it.



Mike Scott

STT Rural Net

Iowa





From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade



I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.



Best Regards,



Craig Oliver

President

[1454532710326_WavSpeed_Logo_New_Email_Signature.png]

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com<mailto:cr...@wavspeed.com>







From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>> on 
behalf of RickG <rgunder...@gmail.com<mai

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

Sounds like someone pushed a template from cnMaestro.

On 1/30/2018 10:37 AM, Ray Savich via Cambium-users wrote:


Thank you for the heads up. First I have heard of this. I am sharing 
with the product team.


Ray

Join the Conversation

Cambium Networks Community Forum <http://community.cambiumnetworks.com/>

*From:* cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Mike Scott

*Sent:* Tuesday, January 30, 2018 10:35 AM
*To:* Cambium Networks User Group <cambium-users@wispa.org>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Not related, but want to spread the word…if anyone experienced this 
odd event.


Around 10:30am Central Time yesterday, we started receiving calls 
“Internet is not working”.


I was one of the ‘victims’ myself at my home.

Common denominator – all the routers are cnPilot R200 and R200P’s.

I logged into my home router directly at my home.

SSID in the router *_changed_* to “cnPilot”.

Once I changed the SSID back to the original SSID and re-entered in 
the ‘password’ – it worked.


We’ve had 6 customers call in.

Asked them if their router name (SSID) had their original name or did 
it change to “cnPilot”.


*Each confirmed – it said “cnPilot”.*

We’ve been able to remotely log in and correct things….but this is 
STRANGE !


Will get a ticket going with Cambium to see what’s going on.

Thanks for the GPS information, will make notes on it.

Mike Scott

STT Rural Net

Iowa

*From:* cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] *On Behalf Of *Craig Oliver

*Sent:* Tuesday, January 30, 2018 10:18 AM
*To:* Cambium Networks User Group <cambium-users@wispa.org 
<mailto:cambium-users@wispa.org>>
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually 
locked up the GPS board and wouldn't even initialize the board to even 
turn on, even though the software was reporting that GPS was active. 
Opened up a ticket with Cambium and they had to run it up to one of 
their engineers to fix the problem. Ended up having to map a Public IP 
address to the unit and open up ports 80 for www, 22 Inbound for SSH, 
and needed to make sure that 22 Outbound was open for the device to be 
able to communicate with their SCP server. The engineer SSH'd in to 
the device and loaded the GPS files to the unit from their SCP server 
and it fixed the issue. Just remember to turn off all of those ports 
to the unit after they're finished.


Best Regards,

Craig Oliver

President

1454532710326_WavSpeed_Logo_New_Email_Signature.png

877-Wav-Speed ext. 8111 Office

469-359-6980 Fax

469-951-6900 Cell

cr...@wavspeed.com <mailto:cr...@wavspeed.com>



*From:*cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org 
<mailto:cambium-users-boun...@wispa.org>> on behalf of RickG 
<rgunder...@gmail.com <mailto:rgunder...@gmail.com>>

*Sent:* Tuesday, January 30, 2018 9:11:47 AM
*To:* Cambium Networks User Group
*Subject:* Re: [Cambium-users] ePMP 2000 GPS not working after 
firmware upgrade


Yes. I contacted them and that's exactly what they are going to do. 
Thanks!


On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland <kpenl...@bigtube.net 
<mailto:kpenl...@bigtube.net>> wrote:


We had one ePMP 2000 AP fail like this on the GPS upgrade. We
called cambium support, they were able to login with their
engineering login

and restore GPS operation for us.

On Fri, 26 Jan 2018 20:12:07 -0500, RickG <rgunder...@gmail.com
<mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were
coming is strong BEFORE the firmware upgrade. I tried
downgrading today but that did not help either. See the
attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman
<j...@imaginenetworksllc.com
<mailto:j...@imaginenetworksllc.com>> wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"
<kh...@fire2wire.com <mailto:kh...@fire2wire.com>> wrote:

We fought with losing GPS sync on ePMP APs at a couple
of sites.  We had been told to point the pucks south
to get the best GPS signal.  There were several wild
goose chases, as it seemed upgrading/downgrading
firmware fixed it, but only sometimes. In the end

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Ray Savich via Cambium-users]

Thank you for the heads up. First I have heard of this. I am sharing with the 
product team.

Ray

Join the Conversation
Cambium Networks Community Forum<http://community.cambiumnetworks.com/>

From: cambium-users-boun...@wispa.org [mailto:cambium-users-boun...@wispa.org] 
On Behalf Of Mike Scott
Sent: Tuesday, January 30, 2018 10:35 AM
To: Cambium Networks User Group <cambium-users@wispa.org>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Not related, but want to spread the word...if anyone experienced this odd event.

Around 10:30am Central Time yesterday, we started receiving calls "Internet is 
not working".
I was one of the 'victims' myself at my home.
Common denominator - all the routers are cnPilot R200 and R200P's.

I logged into my home router directly at my home.
SSID in the router changed to "cnPilot".

Once I changed the SSID back to the original SSID and re-entered in the 
'password' - it worked.

We've had 6 customers call in.
Asked them if their router name (SSID) had their original name or did it change 
to "cnPilot".
Each confirmed - it said "cnPilot".
We've been able to remotely log in and correct thingsbut this is STRANGE !

Will get a ticket going with Cambium to see what's going on.

Thanks for the GPS information, will make notes on it.

Mike Scott
STT Rural Net
Iowa


From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org] On Behalf Of Craig Oliver
Sent: Tuesday, January 30, 2018 10:18 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
<cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>> on 
behalf of RickG <rgunder...@gmail.com<mailto:rgunder...@gmail.com>>
Sent: Tuesday, January 30, 2018 9:11:47 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Yes. I contacted them and that's exactly what they are going to do. Thanks!

On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland 
<kpenl...@bigtube.net<mailto:kpenl...@bigtube.net>> wrote:
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium 
support, they were able to login with their engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
<j...@imaginenetworksllc.com<mailto:j...@imaginenetworksllc.com>> wrote:
No satellites doesn't sound like poor signal to me.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
<kh...@fire2wire.com<mailto:kh...@fire2wire.com>> wrote:
We fought with losing GPS sync on ePMP APs at a couple of sites.  We had been 
told to point the pucks south to get the best GPS signal.  There were several 
wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but 
only sometimes.  In the end, the solution at each of these sites was to point 
the GPS puck straight up.  Our best guess was that there was something 
overloading the GPS receiver in the direction we had them pointed.  So pointing 
them up, while not giving them the best signal, minimized terrestrial 
interference.  At least that's our theory.

-Kristian

On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm going to try 
downgrading

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Craig Oliver]

I had that issue a few weeks ago where the 3.5.1 GPS upgrade actually locked up 
the GPS board and wouldn't even initialize the board to even turn on, even 
though the software was reporting that GPS was active. Opened up a ticket with 
Cambium and they had to run it up to one of their engineers to fix the problem. 
Ended up having to map a Public IP address to the unit and open up ports 80 for 
www, 22 Inbound for SSH, and needed to make sure that 22 Outbound was open for 
the device to be able to communicate with their SCP server. The engineer SSH'd 
in to the device and loaded the GPS files to the unit from their SCP server and 
it fixed the issue. Just remember to turn off all of those ports to the unit 
after they're finished.


Best Regards,

Craig Oliver
President
[1454532710326_WavSpeed_Logo_New_Email_Signature.png]
877-Wav-Speed ext. 8111 Office
469-359-6980 Fax
469-951-6900 Cell
cr...@wavspeed.com<mailto:cr...@wavspeed.com>



From: cambium-users-boun...@wispa.org <cambium-users-boun...@wispa.org> on 
behalf of RickG <rgunder...@gmail.com>
Sent: Tuesday, January 30, 2018 9:11:47 AM
To: Cambium Networks User Group
Subject: Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

Yes. I contacted them and that's exactly what they are going to do. Thanks!

On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland 
<kpenl...@bigtube.net<mailto:kpenl...@bigtube.net>> wrote:
We had one ePMP 2000 AP fail like this on the GPS upgrade. We called cambium 
support, they were able to login with their engineering login
and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG 
<rgunder...@gmail.com<mailto:rgunder...@gmail.com>> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
<j...@imaginenetworksllc.com<mailto:j...@imaginenetworksllc.com>> wrote:
No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
<kh...@fire2wire.com<mailto:kh...@fire2wire.com>> wrote:
We fought with losing GPS sync on ePMP APs at a couple of sites.  We had been 
told to point the pucks south to get the best GPS signal.  There were several 
wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but 
only sometimes.  In the end, the solution at each of these sites was to point 
the GPS puck straight up.  Our best guess was that there was something 
overloading the GPS receiver in the direction we had them pointed.  So pointing 
them up, while not giving them the best signal, minimized terrestrial 
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm going to try 
downgrading. Was hoping to find someone here who has gone through it so I dont 
waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>> wrote:

Have you contacted our support folks or the Cambium Community?

supp...@cambiumnetworks.com<mailto:supp...@cambiumnetworks.com>

http://community.cambiumnetworks.com/



Join the Conversation

Cambium Networks Community Forum<http://community.cambiumnetworks.com/>



From: cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org> 
[mailto:cambium-users-boun...@wispa.org<mailto:cambium-users-boun...@wispa.org>]
 On Behalf Of RickG
Sent: Friday, January 26, 2018 9:20 AM
To: Cambium Networks User Group 
<cambium-users@wispa.org<mailto:cambium-users@wispa.org>>
Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade





It worked before, upgraded from 3.5.1, no more :(

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--
-RickG



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http://lists.wispa.org/mailman/listinfo/cambium-users



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http://lists.wispa.org/mailman/listinfo/cambium-users



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http://lists.wispa.org/mailman/listinfo/cambium-users




--
-RickG



--
Using Opera's mail client: http://www.opera.com/mail/

___
Ca

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Kerry Penland]

We had one ePMP 2000 AP fail like this on the GPS upgrade. We called  
cambium support, they were able to login with their engineering login

and restore GPS operation for us.


On Fri, 26 Jan 2018 20:12:07 -0500, RickG  wrote:

Correct. This is NOT a puck problem. The satellites were coming is  
strong BEFORE the firmware upgrade. I tried downgrading today but that  
did not >help either. See the attached pics. Looks like RMA time.


On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman  
 wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"   
wrote:
We fought with losing GPS sync on ePMP APs at a couple of sites.  We  
had been told to point the pucks south to get the best GPS signal.   
There >>>were several wild goose chases, as it seemed  
upgrading/downgrading firmware fixed it, but only sometimes.  In the  
end, the solution at each of >>>these sites was to point the GPS puck  
straight up.  Our best guess was that there was something overloading  
the GPS receiver in the direction we >>>had them pointed.  So pointing  
them up, while not giving them the best signal, minimized terrestrial  
interference.  At least that's our theory.


-Kristian


On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm  
going to try downgrading. Was hoping to find someone here who has  
gone through it so I dont waste time if it needs to be RMA'd :)


On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users  
 wrote:


Have you contacted our support folks or the Cambium Community?

supp...@cambiumnetworks.com

http://community.cambiumnetworks.com/

Join the Conversation

Cambium Networks Community Forum


From: cambium-users-boun...@wispa.org  
[mailto:cambium-users-boun...@wispa.org] On Behalf Of RickG

Sent: Friday, January 26, 2018 9:20 AM
To: Cambium Networks User Group 
Subject: [Cambium-users] ePMP 2000 GPS not working after firmware  
upgrade







It worked before, upgraded from 3.5.1, no more :(
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---RickG


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---RickG




--
Using Opera's mail client: http://www.opera.com/mail/___
Cambium-users mailing list
Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

FYI: Downgraded to 3.4.2 no change :(

On Fri, Jan 26, 2018 at 10:07 PM, George Skorup 
wrote:

> Hmm. Yeah, I'd open a ticket with Cambium and let them poke around in it
> and possibly RMA. If it was a bad receiver flash, maybe they can recover it.
>
> On 1/26/2018 8:39 PM, RickG wrote:
>
> Thanks George but a power recycle was the first thing I tried. Then I
> tried a reset. I've upgraded these things many times, including the GPS,
> but this one hated the idea!
>
> On Fri, Jan 26, 2018 at 9:32 PM, George Skorup 
> wrote:
>
>> This looks like the classic issue where the GPS is locked up, which is
>> obvious because it's not even seeing the receiver version/info. Power-cycle
>> the radio and see if the GPS comes back. If it does, then it should say if
>> an update is needed. If it's 3.20_8174, it needs 5.1_8174. It's just a
>> GlobalTop GNSS and I imagine Cambium has been working with them to resolve
>> the lockups. In fact, read the 3.5.1 release notes where it talks about the
>> GPS update to address the lockups. The GPS firmware is in the same 3.5.1
>> release package and you just upload that for a GPS update. The GPS firmware
>> is NOT updated when you upgrade the radio software. It's a second manual
>> process. The 2k's all have the GPS+GLONASS GNSS and are much more reliable.
>> Could very well be a h/w issue though, but try the power-cycle first.
>>
>> I have APs not even using the external puck and they're tracking 10+ sats
>> just fine. Primary sync is a PacketFlux injector. Remember, the receiver
>> itself inside the case has an internal antenna.
>>
>> On 1/26/2018 7:30 PM, Jason Wilson wrote:
>>
>> What version of GPS firmware do you see?  Monitor > GPS Status?  Should
>> be reading AXN_5.1._8174
>>
>> Just grasping at straws.
>>
>>
>> Jason Wilson
>> Remotely Located
>> Providing High Speed Internet to out of the way places.
>> 530-651-1736 Office
>> 530-748-9608 Cell
>> www.remotelylocated.com
>>
>> On Jan 26, 2018, at 5:12 PM, RickG  wrote:
>>
>> Correct. This is NOT a puck problem. The satellites were coming is strong
>> BEFORE the firmware upgrade. I tried downgrading today but that did not
>> help either. See the attached pics. Looks like RMA time.
>>
>> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman <
>> j...@imaginenetworksllc.com> wrote:
>>
>>> No satellites doesn't sound like poor signal to me.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
>>> wrote:
>>>
>>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>>> been told to point the pucks south to get the best GPS signal.  There were
>>> several wild goose chases, as it seemed upgrading/downgrading firmware
>>> fixed it, but only sometimes.  In the end, the solution at each of these
>>> sites was to point the GPS puck straight up.  Our best guess was that there
>>> was something overloading the GPS receiver in the direction we had them
>>> pointed.  So pointing them up, while not giving them the best signal,
>>> minimized terrestrial interference.  At least that's our theory.
>>>
>>> -Kristian
>>>
>>>
>>> On 01/26/2018 07:39 AM, RickG wrote:
>>>
>>> Well, I did check the forums and found I'm not the only one. I'm going
>>> to try downgrading. Was hoping to find someone here who has gone through it
>>> so I dont waste time if it needs to be RMA'd :)
>>>
>>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>>> cambium-users@wispa.org> wrote:
>>>
 Have you contacted our support folks or the Cambium Community?

 supp...@cambiumnetworks.com

 http://community.cambiumnetworks.com/


 Join the Conversation

 Cambium Networks Community Forum
 


 *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
 wispa.org] *On Behalf Of *RickG
 *Sent:* Friday, January 26, 2018 9:20 AM
 *To:* Cambium Networks User Group 
 *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
 upgrade



 It worked before, upgraded from 3.5.1, no more :(

 ___
 Cambium-users mailing list
 Cambium-users@wispa.org
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>>>
>>>
>>> --
>>> -RickG
>>>
>>>
>>> ___
>>> Cambium-users mailing 
>>> listCambium-users@wispa.orghttp://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>>
>>> ___
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>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>>
>>> ___
>>> Cambium-users mailing list
>>> 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Josh Luthman]

It's the same file to update the AP

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 11:35 PM, "Gabriel Rincon"  wrote:

> Hello everyone.
>
> I had a GpS doing the same thing on a epmp 1000 and I replaced the
> external gps with another one and it came back up.
>
> Where can I get the firmware fir the GPS?
>
> Gabriel E. Rincon
> Mobius Internet, IT & Communications
> 225'490-5600
>
>
>
>
> On Fri, Jan 26, 2018 at 8:24 PM -0600, "George Skorup" <
> george.sko...@cbcast.com> wrote:
>
> This looks like the classic issue where the GPS is locked up, which is
>> obvious because it's not even seeing the receiver version/info. Power-cycle
>> the radio and see if the GPS comes back. If it does, then it should say if
>> an update is needed. If it's 3.20_8174, it needs 5.1_8174. It's just a
>> GlobalTop GNSS and I imagine Cambium has been working with them to resolve
>> the lockups. In fact, read the 3.5.1 release notes where it talks about the
>> GPS update to address the lockups. The GPS firmware is in the same 3.5.1
>> release package and you just upload that for a GPS update. The GPS firmware
>> is NOT updated when you upgrade the radio software. It's a second manual
>> process. The 2k's all have the GPS+GLONASS GNSS and are much more reliable.
>> Could very well be a h/w issue though, but try the power-cycle first.
>>
>> I have APs not even using the external puck and they're tracking 10+ sats
>> just fine. Primary sync is a PacketFlux injector. Remember, the receiver
>> itself inside the case has an internal antenna.
>>
>> On 1/26/2018 7:30 PM, Jason Wilson wrote:
>>
>> What version of GPS firmware do you see?  Monitor > GPS Status?  Should
>> be reading AXN_5.1._8174
>>
>> Just grasping at straws.
>>
>>
>> Jason Wilson
>> Remotely Located
>> Providing High Speed Internet to out of the way places.
>> 530-651-1736 <(530)%20651-1736> Office
>> 530-748-9608 <(530)%20748-9608> Cell
>> www.remotelylocated.com
>>
>> On Jan 26, 2018, at 5:12 PM, RickG  wrote:
>>
>> Correct. This is NOT a puck problem. The satellites were coming is strong
>> BEFORE the firmware upgrade. I tried downgrading today but that did not
>> help either. See the attached pics. Looks like RMA time.
>>
>> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman <
>> j...@imaginenetworksllc.com> wrote:
>>
>>> No satellites doesn't sound like poor signal to me.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340 <(937)%20552-2340>
>>> Direct: 937-552-2343 <(937)%20552-2343>
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
>>> wrote:
>>>
>>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>>> been told to point the pucks south to get the best GPS signal.  There were
>>> several wild goose chases, as it seemed upgrading/downgrading firmware
>>> fixed it, but only sometimes.  In the end, the solution at each of these
>>> sites was to point the GPS puck straight up.  Our best guess was that there
>>> was something overloading the GPS receiver in the direction we had them
>>> pointed.  So pointing them up, while not giving them the best signal,
>>> minimized terrestrial interference.  At least that's our theory.
>>>
>>> -Kristian
>>>
>>>
>>> On 01/26/2018 07:39 AM, RickG wrote:
>>>
>>> Well, I did check the forums and found I'm not the only one. I'm going
>>> to try downgrading. Was hoping to find someone here who has gone through it
>>> so I dont waste time if it needs to be RMA'd :)
>>>
>>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>>> cambium-users@wispa.org> wrote:
>>>
 Have you contacted our support folks or the Cambium Community?

 supp...@cambiumnetworks.com

 http://community.cambiumnetworks.com/


 Join the Conversation

 Cambium Networks Community Forum
 


 *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
 wispa.org] *On Behalf Of *RickG
 *Sent:* Friday, January 26, 2018 9:20 AM
 *To:* Cambium Networks User Group 
 *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
 upgrade



 It worked before, upgraded from 3.5.1, no more :(

 ___
 Cambium-users mailing list
 Cambium-users@wispa.org
 http://lists.wispa.org/mailman/listinfo/cambium-users


>>>
>>>
>>> --
>>> -RickG
>>>
>>>
>>> ___
>>> Cambium-users mailing 
>>> listCambium-users@wispa.orghttp://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>>
>>> 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Gabriel Rincon]

Hello everyone.

I had a GpS doing the same thing on a epmp 1000 and I replaced the external gps 
with another one and it came back up.

Where can I get the firmware fir the GPS?

Gabriel E. Rincon
Mobius Internet, IT & Communications
225'490-5600




On Fri, Jan 26, 2018 at 8:24 PM -0600, "George Skorup" 
> wrote:

This looks like the classic issue where the GPS is locked up, which is obvious 
because it's not even seeing the receiver version/info. Power-cycle the radio 
and see if the GPS comes back. If it does, then it should say if an update is 
needed. If it's 3.20_8174, it needs 5.1_8174. It's just a GlobalTop GNSS and I 
imagine Cambium has been working with them to resolve the lockups. In fact, 
read the 3.5.1 release notes where it talks about the GPS update to address the 
lockups. The GPS firmware is in the same 3.5.1 release package and you just 
upload that for a GPS update. The GPS firmware is NOT updated when you upgrade 
the radio software. It's a second manual process. The 2k's all have the 
GPS+GLONASS GNSS and are much more reliable. Could very well be a h/w issue 
though, but try the power-cycle first.

I have APs not even using the external puck and they're tracking 10+ sats just 
fine. Primary sync is a PacketFlux injector. Remember, the receiver itself 
inside the case has an internal antenna.

On 1/26/2018 7:30 PM, Jason Wilson wrote:
What version of GPS firmware do you see?  Monitor > GPS Status?  Should be 
reading AXN_5.1._8174

Just grasping at straws.


Jason Wilson
Remotely Located
Providing High Speed Internet to out of the way places.
530-651-1736 Office
530-748-9608 Cell
www.remotelylocated.com

On Jan 26, 2018, at 5:12 PM, RickG 
> wrote:

Correct. This is NOT a puck problem. The satellites were coming is strong 
BEFORE the firmware upgrade. I tried downgrading today but that did not help 
either. See the attached pics. Looks like RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
> wrote:
No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
> wrote:
We fought with losing GPS sync on ePMP APs at a couple of sites.  We had been 
told to point the pucks south to get the best GPS signal.  There were several 
wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but 
only sometimes.  In the end, the solution at each of these sites was to point 
the GPS puck straight up.  Our best guess was that there was something 
overloading the GPS receiver in the direction we had them pointed.  So pointing 
them up, while not giving them the best signal, minimized terrestrial 
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm going to try 
downgrading. Was hoping to find someone here who has gone through it so I dont 
waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users 
> wrote:
Have you contacted our support folks or the Cambium Community?
supp...@cambiumnetworks.com
http://community.cambiumnetworks.com/

Join the Conversation
Cambium Networks Community Forum

From: cambium-users-boun...@wispa.org 
[mailto:cambium-users-boun...@wispa.org]
 On Behalf Of RickG
Sent: Friday, January 26, 2018 9:20 AM
To: Cambium Networks User Group 
>
Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade


It worked before, upgraded from 3.5.1, no more :(

___
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Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users




--
-RickG



___
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Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users



___
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Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users



___
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Cambium-users@wispa.org
http://lists.wispa.org/mailman/listinfo/cambium-users




--
-RickG
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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

Hmm. Yeah, I'd open a ticket with Cambium and let them poke around in it 
and possibly RMA. If it was a bad receiver flash, maybe they can recover it.


On 1/26/2018 8:39 PM, RickG wrote:
Thanks George but a power recycle was the first thing I tried. Then I 
tried a reset. I've upgraded these things many times, including the 
GPS, but this one hated the idea!


On Fri, Jan 26, 2018 at 9:32 PM, George Skorup 
> wrote:


This looks like the classic issue where the GPS is locked up,
which is obvious because it's not even seeing the receiver
version/info. Power-cycle the radio and see if the GPS comes back.
If it does, then it should say if an update is needed. If it's
3.20_8174, it needs 5.1_8174. It's just a GlobalTop GNSS and I
imagine Cambium has been working with them to resolve the lockups.
In fact, read the 3.5.1 release notes where it talks about the GPS
update to address the lockups. The GPS firmware is in the same
3.5.1 release package and you just upload that for a GPS update.
The GPS firmware is NOT updated when you upgrade the radio
software. It's a second manual process. The 2k's all have the
GPS+GLONASS GNSS and are much more reliable. Could very well be a
h/w issue though, but try the power-cycle first.

I have APs not even using the external puck and they're tracking
10+ sats just fine. Primary sync is a PacketFlux injector.
Remember, the receiver itself inside the case has an internal antenna.

On 1/26/2018 7:30 PM, Jason Wilson wrote:

What version of GPS firmware do you see?  Monitor > GPS Status?
 Should be reading AXN_5.1._8174

Just grasping at straws.


Jason Wilson
Remotely Located
Providing High Speed Internet to out of the way places.
530-651-1736 Office
530-748-9608 Cell
www.remotelylocated.com 


On Jan 26, 2018, at 5:12 PM, RickG > wrote:

Correct. This is NOT a puck problem. The satellites were coming
is strong BEFORE the firmware upgrade. I tried downgrading today
but that did not help either. See the attached pics. Looks like
RMA time.

On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman
> wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"
> wrote:

We fought with losing GPS sync on ePMP APs at a couple
of sites.  We had been told to point the pucks south to
get the best GPS signal.  There were several wild goose
chases, as it seemed upgrading/downgrading firmware
fixed it, but only sometimes. In the end, the solution
at each of these sites was to point the GPS puck
straight up.  Our best guess was that there was
something overloading the GPS receiver in the direction
we had them pointed.  So pointing them up, while not
giving them the best signal, minimized terrestrial
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only
one. I'm going to try downgrading. Was hoping to find
someone here who has gone through it so I dont waste
time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via
Cambium-users > wrote:

Have you contacted our support folks or the Cambium
Community?

supp...@cambiumnetworks.com


http://community.cambiumnetworks.com/



Join the Conversation

Cambium Networks Community Forum



*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On
Behalf Of *RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group
>
*Subject:* [Cambium-users] ePMP 2000 GPS not
working after firmware upgrade



It worked before, upgraded from 3.5.1, 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

Thanks George but a power recycle was the first thing I tried. Then I tried
a reset. I've upgraded these things many times, including the GPS, but this
one hated the idea!

On Fri, Jan 26, 2018 at 9:32 PM, George Skorup 
wrote:

> This looks like the classic issue where the GPS is locked up, which is
> obvious because it's not even seeing the receiver version/info. Power-cycle
> the radio and see if the GPS comes back. If it does, then it should say if
> an update is needed. If it's 3.20_8174, it needs 5.1_8174. It's just a
> GlobalTop GNSS and I imagine Cambium has been working with them to resolve
> the lockups. In fact, read the 3.5.1 release notes where it talks about the
> GPS update to address the lockups. The GPS firmware is in the same 3.5.1
> release package and you just upload that for a GPS update. The GPS firmware
> is NOT updated when you upgrade the radio software. It's a second manual
> process. The 2k's all have the GPS+GLONASS GNSS and are much more reliable.
> Could very well be a h/w issue though, but try the power-cycle first.
>
> I have APs not even using the external puck and they're tracking 10+ sats
> just fine. Primary sync is a PacketFlux injector. Remember, the receiver
> itself inside the case has an internal antenna.
>
> On 1/26/2018 7:30 PM, Jason Wilson wrote:
>
> What version of GPS firmware do you see?  Monitor > GPS Status?  Should be
> reading AXN_5.1._8174
>
> Just grasping at straws.
>
>
> Jason Wilson
> Remotely Located
> Providing High Speed Internet to out of the way places.
> 530-651-1736 Office
> 530-748-9608 Cell
> www.remotelylocated.com
>
> On Jan 26, 2018, at 5:12 PM, RickG  wrote:
>
> Correct. This is NOT a puck problem. The satellites were coming is strong
> BEFORE the firmware upgrade. I tried downgrading today but that did not
> help either. See the attached pics. Looks like RMA time.
>
> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman  > wrote:
>
>> No satellites doesn't sound like poor signal to me.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"  wrote:
>>
>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>> been told to point the pucks south to get the best GPS signal.  There were
>> several wild goose chases, as it seemed upgrading/downgrading firmware
>> fixed it, but only sometimes.  In the end, the solution at each of these
>> sites was to point the GPS puck straight up.  Our best guess was that there
>> was something overloading the GPS receiver in the direction we had them
>> pointed.  So pointing them up, while not giving them the best signal,
>> minimized terrestrial interference.  At least that's our theory.
>>
>> -Kristian
>>
>>
>> On 01/26/2018 07:39 AM, RickG wrote:
>>
>> Well, I did check the forums and found I'm not the only one. I'm going to
>> try downgrading. Was hoping to find someone here who has gone through it so
>> I dont waste time if it needs to be RMA'd :)
>>
>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>> cambium-users@wispa.org> wrote:
>>
>>> Have you contacted our support folks or the Cambium Community?
>>>
>>> supp...@cambiumnetworks.com
>>>
>>> http://community.cambiumnetworks.com/
>>>
>>>
>>> Join the Conversation
>>>
>>> Cambium Networks Community Forum 
>>>
>>>
>>> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
>>> wispa.org] *On Behalf Of *RickG
>>> *Sent:* Friday, January 26, 2018 9:20 AM
>>> *To:* Cambium Networks User Group 
>>> *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
>>> upgrade
>>>
>>>
>>>
>>> It worked before, upgraded from 3.5.1, no more :(
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>
>>
>> --
>> -RickG
>>
>>
>> ___
>> Cambium-users mailing 
>> listCambium-users@wispa.orghttp://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
>> Cambium-users mailing list
>> Cambium-users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
>> Cambium-users mailing list
>> Cambium-users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>
>
> --
> -RickG
> 
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>
>
>
> ___
> Cambium-users mailing 
> listCambium-users@wispa.orghttp://lists.wispa.org/mailman/listinfo/cambium-users
>
>
>
> 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

It did not, it just says it did :(
I had to manually upgrade it...and that was all she wrote!

On Fri, Jan 26, 2018 at 9:19 PM, Jason Wilson 
wrote:

>  Monitor > GPS Status
>
> The GPS firmware should not update automatically
> Jason Wilson
> Remotely Located
> Providing High Speed Internet to out of the way places.
> 530-651-1736 Office
> 530-748-9608 Cell
> www.remotelylocated.com
>
> On Jan 26, 2018, at 6:16 PM, RickG  wrote:
>
>  Monitor > GPS Status
>
>
>
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>


-- 
-RickG
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http://lists.wispa.org/mailman/listinfo/cambium-users

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[George Skorup]

This looks like the classic issue where the GPS is locked up, which is 
obvious because it's not even seeing the receiver version/info. 
Power-cycle the radio and see if the GPS comes back. If it does, then it 
should say if an update is needed. If it's 3.20_8174, it needs 5.1_8174. 
It's just a GlobalTop GNSS and I imagine Cambium has been working with 
them to resolve the lockups. In fact, read the 3.5.1 release notes where 
it talks about the GPS update to address the lockups. The GPS firmware 
is in the same 3.5.1 release package and you just upload that for a GPS 
update. The GPS firmware is NOT updated when you upgrade the radio 
software. It's a second manual process. The 2k's all have the 
GPS+GLONASS GNSS and are much more reliable. Could very well be a h/w 
issue though, but try the power-cycle first.


I have APs not even using the external puck and they're tracking 10+ 
sats just fine. Primary sync is a PacketFlux injector. Remember, the 
receiver itself inside the case has an internal antenna.


On 1/26/2018 7:30 PM, Jason Wilson wrote:
What version of GPS firmware do you see?  Monitor > GPS Status? 
 Should be reading AXN_5.1._8174


Just grasping at straws.


Jason Wilson
Remotely Located
Providing High Speed Internet to out of the way places.
530-651-1736 Office
530-748-9608 Cell
www.remotelylocated.com 

On Jan 26, 2018, at 5:12 PM, RickG > wrote:


Correct. This is NOT a puck problem. The satellites were coming is 
strong BEFORE the firmware upgrade. I tried downgrading today but 
that did not help either. See the attached pics. Looks like RMA time.


On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman 
> wrote:


No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" > wrote:

We fought with losing GPS sync on ePMP APs at a couple of
sites.  We had been told to point the pucks south to get the
best GPS signal.  There were several wild goose chases, as it
seemed upgrading/downgrading firmware fixed it, but only
sometimes.  In the end, the solution at each of these sites
was to point the GPS puck straight up.  Our best guess was
that there was something overloading the GPS receiver in the
direction we had them pointed.  So pointing them up, while
not giving them the best signal, minimized terrestrial
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only one.
I'm going to try downgrading. Was hoping to find someone
here who has gone through it so I dont waste time if it
needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via
Cambium-users > wrote:

Have you contacted our support folks or the Cambium
Community?

supp...@cambiumnetworks.com


http://community.cambiumnetworks.com/



Join the Conversation

Cambium Networks Community Forum



*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On Behalf Of
*RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group
>
*Subject:* [Cambium-users] ePMP 2000 GPS not working
after firmware upgrade



It worked before, upgraded from 3.5.1, no more :(


___
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-- 
-RickG



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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Jason Wilson]

 Monitor > GPS Status

The GPS firmware should not update automatically
Jason Wilson
Remotely Located
Providing High Speed Internet to out of the way places.
530-651-1736 Office
530-748-9608 Cell
www.remotelylocated.com

> On Jan 26, 2018, at 6:16 PM, RickG  wrote:
> 
>  Monitor > GPS Status

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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[RickG]

Whatever comes with 3.5.1. and that's the problem, it doesnt read any
version. Just says up-to-date.

On Fri, Jan 26, 2018 at 8:30 PM, Jason Wilson 
wrote:

> What version of GPS firmware do you see?  Monitor > GPS Status?  Should be
> reading AXN_5.1._8174
>
> Just grasping at straws.
>
>
> Jason Wilson
> Remotely Located
> Providing High Speed Internet to out of the way places.
> 530-651-1736 Office
> 530-748-9608 Cell
> www.remotelylocated.com
>
> On Jan 26, 2018, at 5:12 PM, RickG  wrote:
>
> Correct. This is NOT a puck problem. The satellites were coming is strong
> BEFORE the firmware upgrade. I tried downgrading today but that did not
> help either. See the attached pics. Looks like RMA time.
>
> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman  > wrote:
>
>> No satellites doesn't sound like poor signal to me.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"  wrote:
>>
>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>> been told to point the pucks south to get the best GPS signal.  There were
>> several wild goose chases, as it seemed upgrading/downgrading firmware
>> fixed it, but only sometimes.  In the end, the solution at each of these
>> sites was to point the GPS puck straight up.  Our best guess was that there
>> was something overloading the GPS receiver in the direction we had them
>> pointed.  So pointing them up, while not giving them the best signal,
>> minimized terrestrial interference.  At least that's our theory.
>>
>> -Kristian
>>
>>
>> On 01/26/2018 07:39 AM, RickG wrote:
>>
>> Well, I did check the forums and found I'm not the only one. I'm going to
>> try downgrading. Was hoping to find someone here who has gone through it so
>> I dont waste time if it needs to be RMA'd :)
>>
>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>> cambium-users@wispa.org> wrote:
>>
>>> Have you contacted our support folks or the Cambium Community?
>>>
>>> supp...@cambiumnetworks.com
>>>
>>> http://community.cambiumnetworks.com/
>>>
>>>
>>> Join the Conversation
>>>
>>> Cambium Networks Community Forum 
>>>
>>>
>>> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
>>> wispa.org] *On Behalf Of *RickG
>>> *Sent:* Friday, January 26, 2018 9:20 AM
>>> *To:* Cambium Networks User Group 
>>> *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
>>> upgrade
>>>
>>>
>>>
>>> It worked before, upgraded from 3.5.1, no more :(
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>
>>
>> --
>> -RickG
>>
>>
>> ___
>> Cambium-users mailing 
>> listCambium-users@wispa.orghttp://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
>> Cambium-users mailing list
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>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
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>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>
>
> --
> -RickG
> 
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
>
>
>
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>
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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Jason Wilson]

What version of GPS firmware do you see?  Monitor > GPS Status?  Should be 
reading AXN_5.1._8174

Just grasping at straws.


Jason Wilson
Remotely Located
Providing High Speed Internet to out of the way places.
530-651-1736 Office
530-748-9608 Cell
www.remotelylocated.com

> On Jan 26, 2018, at 5:12 PM, RickG  wrote:
> 
> Correct. This is NOT a puck problem. The satellites were coming is strong 
> BEFORE the firmware upgrade. I tried downgrading today but that did not help 
> either. See the attached pics. Looks like RMA time.
> 
> On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman  > wrote:
> No satellites doesn't sound like poor signal to me.
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"  > wrote:
> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had been 
> told to point the pucks south to get the best GPS signal.  There were several 
> wild goose chases, as it seemed upgrading/downgrading firmware fixed it, but 
> only sometimes.  In the end, the solution at each of these sites was to point 
> the GPS puck straight up.  Our best guess was that there was something 
> overloading the GPS receiver in the direction we had them pointed.  So 
> pointing them up, while not giving them the best signal, minimized 
> terrestrial interference.  At least that's our theory.
> 
> -Kristian
> 
> 
> On 01/26/2018 07:39 AM, RickG wrote:
>> Well, I did check the forums and found I'm not the only one. I'm going to 
>> try downgrading. Was hoping to find someone here who has gone through it so 
>> I dont waste time if it needs to be RMA'd :)
>> 
>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users 
>> > wrote:
>> Have you contacted our support folks or the Cambium Community?
>> 
>> supp...@cambiumnetworks.com 
>> http://community.cambiumnetworks.com/ 
>>  
>> Join the Conversation
>> 
>> Cambium Networks Community Forum 
>>  
>> From: cambium-users-boun...@wispa.org 
>>  
>> [mailto:cambium-users-boun...@wispa.org 
>> ] On Behalf Of RickG
>> Sent: Friday, January 26, 2018 9:20 AM
>> To: Cambium Networks User Group > >
>> Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
>> 
>>  
>>  
>> It worked before, upgraded from 3.5.1, no more :( 
>> 
>> 
>> ___
>> Cambium-users mailing list
>> Cambium-users@wispa.org 
>> http://lists.wispa.org/mailman/listinfo/cambium-users 
>> 
>> 
>> 
>> 
>> 
>> -- 
>> -RickG
>> 
>> 
>> ___
>> Cambium-users mailing list
>> Cambium-users@wispa.org 
>> http://lists.wispa.org/mailman/listinfo/cambium-users 
>> 
> 
> 
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org 
> http://lists.wispa.org/mailman/listinfo/cambium-users 
> 
> 
> 
> 
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org 
> http://lists.wispa.org/mailman/listinfo/cambium-users 
> 
> 
> 
> 
> 
> -- 
> -RickG
> ___
> Cambium-users mailing list
> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users

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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[can...@believewireless.net]

​We've had issues at sites with high ~900MHz interference. If you are using
the new 2k sectors, you can run the GPS
cable in the channel on the side of the antenna with the puck stored in the
top. This has worked for us.​

On Fri, Jan 26, 2018 at 4:50 PM, CBB - Jay Fuller  wrote:

>
> Thanks.   We have been using 5 min and have one problematic ap
>
> Sent from my Verizon 4G LTE Smartphone
>
> - Reply message -
> From: "Joseph Falaschi" 
> To: "Cambium Networks User Group" 
> Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
> Date: Fri, Jan 26, 2018 3:31 PM
>
> 30 minutes
>
> On Fri, Jan 26, 2018 at 3:16 PM, CBB - Jay Fuller <
> par...@cyberbroadband.net> wrote:
>
>>
>> What holdover value are you using?
>>
>> Sent from my Verizon 4G LTE Smartphone
>>
>> - Reply message -
>> From: "Joseph Falaschi" 
>> To: "Cambium Networks User Group" 
>> Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
>> Date: Fri, Jan 26, 2018 2:55 PM
>>
>> There was an issue with the previous version of GPS antennas, that came
>> with early EPMP1000's.  If the GPS antennas you are using are the ones that
>> came with an E2K then you should have the newer model though.  In any case
>> way back when there was an issue that the old antennas had in high noise
>> environments.  We experienced that first hand.  We haven't see the issue
>> since replacing the GPS antennas though.  I think we still have the
>> holdover timer set pretty high though which might help you in a pinch until
>> a real resolution is found.
>>
>> Joe
>>
>> On Fri, Jan 26, 2018 at 2:47 PM, Kristian Hoffmann 
>> wrote:
>>
>>> I agree, but we graph the tracked/visible satellites on all APs, and
>>> these ones would have, say 10 tracked, and then 0 for hours, then 10.  It
>>> was hardly ever a gradual change.  We were convinced it was firmware, or a
>>> bad GPS receiver, or puck, etc. and went down every road we could think of,
>>> because it seemed like it had to be one of those.  Out of the 4-5 sites we
>>> had with this behavior, every one was permanently solved by pointing the
>>> pucks up, and I think all of them were in close proximity to a cell tower.
>>>
>>> -Kristian
>>>
>>> On 01/26/2018 12:36 PM, Josh Luthman wrote:
>>>
>>> No satellites doesn't sound like poor signal to me.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340 <(937)%20552-2340>
>>> Direct: 937-552-2343 <(937)%20552-2343>
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" 
>>> wrote:
>>>
>>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>>> been told to point the pucks south to get the best GPS signal.  There were
>>> several wild goose chases, as it seemed upgrading/downgrading firmware
>>> fixed it, but only sometimes.  In the end, the solution at each of these
>>> sites was to point the GPS puck straight up.  Our best guess was that there
>>> was something overloading the GPS receiver in the direction we had them
>>> pointed.  So pointing them up, while not giving them the best signal,
>>> minimized terrestrial interference.  At least that's our theory.
>>>
>>> -Kristian
>>>
>>>
>>> On 01/26/2018 07:39 AM, RickG wrote:
>>>
>>> Well, I did check the forums and found I'm not the only one. I'm going
>>> to try downgrading. Was hoping to find someone here who has gone through it
>>> so I dont waste time if it needs to be RMA'd :)
>>>
>>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>>> cambium-users@wispa.org> wrote:
>>>
 Have you contacted our support folks or the Cambium Community?

 supp...@cambiumnetworks.com

 http://community.cambiumnetworks.com/



 Join the Conversation

 Cambium Networks Community Forum
 



 *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
 wispa.org] *On Behalf Of *RickG
 *Sent:* Friday, January 26, 2018 9:20 AM
 *To:* Cambium Networks User Group 
 *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
 upgrade





 It worked before, upgraded from 3.5.1, no more :(

 ___
 Cambium-users mailing list
 Cambium-users@wispa.org
 http://lists.wispa.org/mailman/listinfo/cambium-users


>>>
>>>
>>> --
>>> -RickG
>>>
>>>
>>> ___
>>> Cambium-users mailing listcambium-us...@wispa.org 
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> 

Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[CBB - Jay Fuller]

Thanks.   We have been using 5 min and have one problematic ap

Sent from my Verizon 4G LTE Smartphone

- Reply message -
From: "Joseph Falaschi" 
To: "Cambium Networks User Group" 
Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
Date: Fri, Jan 26, 2018 3:31 PM

30 minutes

On Fri, Jan 26, 2018 at 3:16 PM, CBB - Jay Fuller  
wrote:

What holdover value are you using?

Sent from my Verizon 4G LTE Smartphone

- Reply message -
From: "Joseph Falaschi" 
To: "Cambium Networks User Group" 
Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
Date: Fri, Jan 26, 2018 2:55 PM

There was an issue with the previous version of GPS antennas, that came with 
early EPMP1000's.  If the GPS antennas you are using are the ones that came 
with an E2K then you should have the newer model though.  In any case way back 
when there was an issue that the old antennas had in high noise environments.  
We experienced that first hand.  We haven't see the issue since replacing the 
GPS antennas though.  I think we still have the holdover timer set pretty high 
though which might help you in a pinch until a real resolution is found.
Joe

On Fri, Jan 26, 2018 at 2:47 PM, Kristian Hoffmann  wrote:





I agree, but we graph the tracked/visible satellites on all APs, and
these ones would have, say 10 tracked, and then 0 for hours, then
10.  It was hardly ever a gradual change.  We were convinced it was
firmware, or a bad GPS receiver, or puck, etc. and went down every
road we could think of, because it seemed like it had to be one of
those.  Out of the 4-5 sites we had with this behavior, every one
was permanently solved by pointing the pucks up, and I think all of
them were in close proximity to a cell tower.



-Kristian



On 01/26/2018 12:36 PM, Josh Luthman
wrote:




No satellites doesn't sound like poor signal to
me.



Josh Luthman

Office: 937-552-2340

Direct: 937-552-2343

1100 Wayne St

Suite 1337

Troy, OH 45373





On Jan 26, 2018 3:28 PM, "Kristian
Hoffmann"  wrote:

We fought with losing
GPS sync on ePMP APs at a couple of sites.  We had been
told to point the pucks south to get the best GPS signal. 
There were several wild goose chases, as it seemed
upgrading/downgrading firmware fixed it, but only
sometimes.  In the end, the solution at each of these
sites was to point the GPS puck straight up.  Our best
guess was that there was something overloading the GPS
receiver in the direction we had them pointed.  So
pointing them up, while not giving them the best signal,
minimized terrestrial interference.  At least that's our
theory.



-Kristian




On
01/26/2018 07:39 AM, RickG wrote:




Well, I did check the forums and found
I'm not the only one. I'm going to try downgrading.
Was hoping to find someone here who has gone through
it so I dont waste time if it needs to be RMA'd :)



On Fri, Jan 26, 2018 at
10:27 AM, Ray Savich via Cambium-users 
wrote:




Have
you contacted our support folks or the
Cambium Community?
supp...@cambiumnetworks.com
http://community.cambiumnetworks.com/

 
Join
the Conversation
Cambium
Networks Community Forum
 
From: cambium-users-boun...@wispa.org
[mailto:cambium-users-boun...@wispa.org]
On Behalf Of RickG

Sent: Friday, January 26, 2018
9:20 AM

To: Cambium Networks User Group


Subject: [Cambium-users] ePMP
2000 GPS not working after firmware
upgrade

 

 

It worked before,
upgraded from 3.5.1, no more :( 










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-- 



-RickG












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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Joseph Falaschi]

30 minutes

On Fri, Jan 26, 2018 at 3:16 PM, CBB - Jay Fuller  wrote:

>
> What holdover value are you using?
>
> Sent from my Verizon 4G LTE Smartphone
>
> - Reply message -
> From: "Joseph Falaschi" 
> To: "Cambium Networks User Group" 
> Subject: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade
> Date: Fri, Jan 26, 2018 2:55 PM
>
> There was an issue with the previous version of GPS antennas, that came
> with early EPMP1000's.  If the GPS antennas you are using are the ones that
> came with an E2K then you should have the newer model though.  In any case
> way back when there was an issue that the old antennas had in high noise
> environments.  We experienced that first hand.  We haven't see the issue
> since replacing the GPS antennas though.  I think we still have the
> holdover timer set pretty high though which might help you in a pinch until
> a real resolution is found.
>
> Joe
>
> On Fri, Jan 26, 2018 at 2:47 PM, Kristian Hoffmann 
> wrote:
>
>> I agree, but we graph the tracked/visible satellites on all APs, and
>> these ones would have, say 10 tracked, and then 0 for hours, then 10.  It
>> was hardly ever a gradual change.  We were convinced it was firmware, or a
>> bad GPS receiver, or puck, etc. and went down every road we could think of,
>> because it seemed like it had to be one of those.  Out of the 4-5 sites we
>> had with this behavior, every one was permanently solved by pointing the
>> pucks up, and I think all of them were in close proximity to a cell tower.
>>
>> -Kristian
>>
>> On 01/26/2018 12:36 PM, Josh Luthman wrote:
>>
>> No satellites doesn't sound like poor signal to me.
>>
>> Josh Luthman
>> Office: 937-552-2340 <(937)%20552-2340>
>> Direct: 937-552-2343 <(937)%20552-2343>
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"  wrote:
>>
>> We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
>> been told to point the pucks south to get the best GPS signal.  There were
>> several wild goose chases, as it seemed upgrading/downgrading firmware
>> fixed it, but only sometimes.  In the end, the solution at each of these
>> sites was to point the GPS puck straight up.  Our best guess was that there
>> was something overloading the GPS receiver in the direction we had them
>> pointed.  So pointing them up, while not giving them the best signal,
>> minimized terrestrial interference.  At least that's our theory.
>>
>> -Kristian
>>
>>
>> On 01/26/2018 07:39 AM, RickG wrote:
>>
>> Well, I did check the forums and found I'm not the only one. I'm going to
>> try downgrading. Was hoping to find someone here who has gone through it so
>> I dont waste time if it needs to be RMA'd :)
>>
>> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
>> cambium-users@wispa.org> wrote:
>>
>>> Have you contacted our support folks or the Cambium Community?
>>>
>>> supp...@cambiumnetworks.com
>>>
>>> http://community.cambiumnetworks.com/
>>>
>>>
>>>
>>> Join the Conversation
>>>
>>> Cambium Networks Community Forum 
>>>
>>>
>>>
>>> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
>>> wispa.org] *On Behalf Of *RickG
>>> *Sent:* Friday, January 26, 2018 9:20 AM
>>> *To:* Cambium Networks User Group 
>>> *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
>>> upgrade
>>>
>>>
>>>
>>>
>>>
>>> It worked before, upgraded from 3.5.1, no more :(
>>>
>>> ___
>>> Cambium-users mailing list
>>> Cambium-users@wispa.org
>>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>>
>>>
>>
>>
>> --
>> -RickG
>>
>>
>> ___
>> Cambium-users mailing listcambium-us...@wispa.org 
>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
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>> Cambium-users@wispa.org
>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>>
>> ___
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>> http://lists..wispa.org/mailman/listinfo/cambium-users
>>
>>
>>
>> ___
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>> http://lists.wispa.org/mailman/listinfo/cambium-users
>>
>>
>
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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Kristian Hoffmann]

I found an old graph from one of our tickets with Cambium.  For the 
archives...


-Kristian

On 01/26/2018 12:53 PM, Josh Luthman wrote:
Very interesting.  When you say pucks up, you mean laying flat so they 
point to space?



Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Jan 26, 2018 at 3:47 PM, Kristian Hoffmann 
> wrote:


I agree, but we graph the tracked/visible satellites on all APs,
and these ones would have, say 10 tracked, and then 0 for hours,
then 10.  It was hardly ever a gradual change.  We were convinced
it was firmware, or a bad GPS receiver, or puck, etc. and went
down every road we could think of, because it seemed like it had
to be one of those.  Out of the 4-5 sites we had with this
behavior, every one was permanently solved by pointing the pucks
up, and I think all of them were in close proximity to a cell tower.

-Kristian


On 01/26/2018 12:36 PM, Josh Luthman wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" > wrote:

We fought with losing GPS sync on ePMP APs at a couple of
sites.  We had been told to point the pucks south to get the
best GPS signal. There were several wild goose chases, as it
seemed upgrading/downgrading firmware fixed it, but only
sometimes.  In the end, the solution at each of these sites
was to point the GPS puck straight up.  Our best guess was
that there was something overloading the GPS receiver in the
direction we had them pointed.  So pointing them up, while
not giving them the best signal, minimized terrestrial
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only one.
I'm going to try downgrading. Was hoping to find someone
here who has gone through it so I dont waste time if it
needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via
Cambium-users > wrote:

Have you contacted our support folks or the Cambium
Community?

supp...@cambiumnetworks.com


http://community.cambiumnetworks.com/


Join the Conversation

Cambium Networks Community Forum


*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On Behalf Of
*RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group
>
*Subject:* [Cambium-users] ePMP 2000 GPS not working
after firmware upgrade

It worked before, upgraded from 3.5.1, no more :(


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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Kristian Hoffmann]

I recall that the newer pucks helped some, but weren't the final fix.  
And yes, we set the holdover to 5 minutes now, so thanks for bringing 
that up.


-Kristian

On 01/26/2018 12:55 PM, Joseph Falaschi wrote:
There was an issue with the previous version of GPS antennas, that 
came with early EPMP1000's.  If the GPS antennas you are using are the 
ones that came with an E2K then you should have the newer model 
though.  In any case way back when there was an issue that the old 
antennas had in high noise environments.  We experienced that first 
hand.  We haven't see the issue since replacing the GPS antennas 
though.  I think we still have the holdover timer set pretty high 
though which might help you in a pinch until a real resolution is found.


Joe

On Fri, Jan 26, 2018 at 2:47 PM, Kristian Hoffmann 
> wrote:


I agree, but we graph the tracked/visible satellites on all APs,
and these ones would have, say 10 tracked, and then 0 for hours,
then 10.  It was hardly ever a gradual change.  We were convinced
it was firmware, or a bad GPS receiver, or puck, etc. and went
down every road we could think of, because it seemed like it had
to be one of those.  Out of the 4-5 sites we had with this
behavior, every one was permanently solved by pointing the pucks
up, and I think all of them were in close proximity to a cell tower.

-Kristian

On 01/26/2018 12:36 PM, Josh Luthman wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" > wrote:

We fought with losing GPS sync on ePMP APs at a couple of
sites.  We had been told to point the pucks south to get the
best GPS signal.  There were several wild goose chases, as it
seemed upgrading/downgrading firmware fixed it, but only
sometimes.  In the end, the solution at each of these sites
was to point the GPS puck straight up.  Our best guess was
that there was something overloading the GPS receiver in the
direction we had them pointed.  So pointing them up, while
not giving them the best signal, minimized terrestrial
interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only one.
I'm going to try downgrading. Was hoping to find someone
here who has gone through it so I dont waste time if it
needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via
Cambium-users > wrote:

Have you contacted our support folks or the Cambium
Community?

supp...@cambiumnetworks.com


http://community.cambiumnetworks.com/


Join the Conversation

Cambium Networks Community Forum


*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On Behalf Of
*RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group
>
*Subject:* [Cambium-users] ePMP 2000 GPS not working
after firmware upgrade

It worked before, upgraded from 3.5.1, no more :(


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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Chadwick Wachs]

We fought this for months with a couple ePMP 1000 APs. We changed out 
pucks, tried GLONASS vs old style pucks, changed APs, tried firmware, 
etc. Nothing solved it until we shielded the cable between the puck and 
the AP. Once we put that in a conduit (for as far as we could) the 
problem you describe stopped.  One of these was on our tower with lots 
of FM, AM, UHF. We chocked that up to RF interference (our Mimosa B5 
can't grab GPS either). The other AP was on a mini-pop on a residential 
house with no other RF interference around that we could discover. But, 
as soon as both APs had their GPS cables shielded, problem never returned.



Kristian Hoffmann 
January 26, 2018 at 1:47 PM
I agree, but we graph the tracked/visible satellites on all APs, and 
these ones would have, say 10 tracked, and then 0 for hours, then 10.  
It was hardly ever a gradual change.  We were convinced it was 
firmware, or a bad GPS receiver, or puck, etc. and went down every 
road we could think of, because it seemed like it had to be one of 
those.  Out of the 4-5 sites we had with this behavior, every one was 
permanently solved by pointing the pucks up, and I think all of them 
were in close proximity to a cell tower.


-Kristian

On 01/26/2018 12:36 PM, Josh Luthman wrote:

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Josh Luthman 
January 26, 2018 at 1:36 PM
No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


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Kristian Hoffmann 
January 26, 2018 at 1:28 PM
We fought with losing GPS sync on ePMP APs at a couple of sites.  We 
had been told to point the pucks south to get the best GPS signal.  
There were several wild goose chases, as it seemed 
upgrading/downgrading firmware fixed it, but only sometimes.  In the 
end, the solution at each of these sites was to point the GPS puck 
straight up.  Our best guess was that there was something overloading 
the GPS receiver in the direction we had them pointed.  So pointing 
them up, while not giving them the best signal, minimized terrestrial 
interference.  At least that's our theory.


-Kristian

On 01/26/2018 07:39 AM, RickG wrote:

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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Kristian Hoffmann]

I agree, but we graph the tracked/visible satellites on all APs, and 
these ones would have, say 10 tracked, and then 0 for hours, then 10.  
It was hardly ever a gradual change.  We were convinced it was firmware, 
or a bad GPS receiver, or puck, etc. and went down every road we could 
think of, because it seemed like it had to be one of those.  Out of the 
4-5 sites we had with this behavior, every one was permanently solved by 
pointing the pucks up, and I think all of them were in close proximity 
to a cell tower.


-Kristian

On 01/26/2018 12:36 PM, Josh Luthman wrote:

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" > wrote:


We fought with losing GPS sync on ePMP APs at a couple of sites. 
We had been told to point the pucks south to get the best GPS
signal. There were several wild goose chases, as it seemed
upgrading/downgrading firmware fixed it, but only sometimes.  In
the end, the solution at each of these sites was to point the GPS
puck straight up.  Our best guess was that there was something
overloading the GPS receiver in the direction we had them
pointed.  So pointing them up, while not giving them the best
signal, minimized terrestrial interference.  At least that's our
theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only one. I'm
going to try downgrading. Was hoping to find someone here who has
gone through it so I dont waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users
> wrote:

Have you contacted our support folks or the Cambium Community?

supp...@cambiumnetworks.com 

http://community.cambiumnetworks.com/


Join the Conversation

Cambium Networks Community Forum


*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On Behalf Of *RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group >
*Subject:* [Cambium-users] ePMP 2000 GPS not working after
firmware upgrade

It worked before, upgraded from 3.5.1, no more :(


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-- 
-RickG



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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Josh Luthman]

No satellites doesn't sound like poor signal to me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jan 26, 2018 3:28 PM, "Kristian Hoffmann"  wrote:

We fought with losing GPS sync on ePMP APs at a couple of sites.  We had
been told to point the pucks south to get the best GPS signal.  There were
several wild goose chases, as it seemed upgrading/downgrading firmware
fixed it, but only sometimes.  In the end, the solution at each of these
sites was to point the GPS puck straight up.  Our best guess was that there
was something overloading the GPS receiver in the direction we had them
pointed.  So pointing them up, while not giving them the best signal,
minimized terrestrial interference.  At least that's our theory.

-Kristian


On 01/26/2018 07:39 AM, RickG wrote:

Well, I did check the forums and found I'm not the only one. I'm going to
try downgrading. Was hoping to find someone here who has gone through it so
I dont waste time if it needs to be RMA'd :)

On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users <
cambium-users@wispa.org> wrote:

> Have you contacted our support folks or the Cambium Community?
>
> supp...@cambiumnetworks.com
>
> http://community.cambiumnetworks.com/
>
>
>
> Join the Conversation
>
> Cambium Networks Community Forum 
>
>
>
> *From:* cambium-users-boun...@wispa.org [mailto:cambium-users-bounces@
> wispa.org] *On Behalf Of *RickG
> *Sent:* Friday, January 26, 2018 9:20 AM
> *To:* Cambium Networks User Group 
> *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware
> upgrade
>
>
>
>
>
> It worked before, upgraded from 3.5.1, no more :(
>
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> Cambium-users@wispa.org
> http://lists.wispa.org/mailman/listinfo/cambium-users
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>


-- 
-RickG


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Re: [Cambium-users] ePMP 2000 GPS not working after firmware upgrade

[Kristian Hoffmann]

We fought with losing GPS sync on ePMP APs at a couple of sites.  We had 
been told to point the pucks south to get the best GPS signal. There 
were several wild goose chases, as it seemed upgrading/downgrading 
firmware fixed it, but only sometimes.  In the end, the solution at each 
of these sites was to point the GPS puck straight up.  Our best guess 
was that there was something overloading the GPS receiver in the 
direction we had them pointed. So pointing them up, while not giving 
them the best signal, minimized terrestrial interference.  At least 
that's our theory.


-Kristian

On 01/26/2018 07:39 AM, RickG wrote:
Well, I did check the forums and found I'm not the only one. I'm going 
to try downgrading. Was hoping to find someone here who has gone 
through it so I dont waste time if it needs to be RMA'd :)


On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users 
> wrote:


Have you contacted our support folks or the Cambium Community?

supp...@cambiumnetworks.com 

http://community.cambiumnetworks.com/


Join the Conversation

Cambium Networks Community Forum


*From:*cambium-users-boun...@wispa.org

[mailto:cambium-users-boun...@wispa.org
] *On Behalf Of *RickG
*Sent:* Friday, January 26, 2018 9:20 AM
*To:* Cambium Networks User Group >
*Subject:* [Cambium-users] ePMP 2000 GPS not working after
firmware upgrade

It worked before, upgraded from 3.5.1, no more :(


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--
-RickG


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