Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Great ideas - thanks Glen! -- The #1 mistake in community building is doing it by yourself. Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 10:42 AM, Glen Ferguson g...@coworkfrederick.com wrote: Hey Alex, I've been using Zapier enough to finally move into a paid account. It's hooking together a lot of differnet services. I have it: - tying together website room reservation forms with Freshbooks for invoicing non-members plus Google calendars to make an event entry/send the invitation email. - onboarding our new members: Freshbooks for the recurring invoicing/payments, addition to a Mailchimp list, addition to our member's Google group. (side note: I'm now using MailChimp automation to drip send info/tips to new members over their first 2 weeks so they're not overloaded with info the first day. It seems to help remind folks that they're members now, so they should come in and work. Changing old habits, you know) - do the calendar addition when someone signs up for a tour and through Twilio I get an SMS alert so I can check on the tour email to see if there are any questions I can answer ahead of time. I just started exploring using Zapier to send reservation reminders, generally to outsiders that are renting our conference room. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 8:42 AM, dangerouslyawes...@gmail.com wrote: Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely part of what inspired this stuff. http://blog.trello.com -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 8:39 AM, Anne Kirby creativehouseoflancas...@gmail.com wrote: Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope that more people use these tools. Anybody here use Trello? How about Zapier? Sidetone: aren’t those ridiculously silly names for anything, let alone *business* products? Trello is…a project management too? A task management tool? A workflow management tool? Honestly it could be any of those things…it’s super flexible and adaptable. Zapier sort of turns the world of your favorite internet tools into legos that you can snap together and combine in fun and useful ways. It’s a way for you to have actions in one piece of software trigger a result in another piece of software. I use both Trello and Zapier quite a bit but not as much for Indy Hall until recently. Today I started using BOTH of them, together, to create some automated workflows for my team. The 6 workflows that we automated are: 1. Adding new tour sign-ups to a Trello board for better post-tour follow ups 2. Adding new drop-ins to a Trello board for better post drop-in follow ups 3. Adding new interested members to a Trello board to better prepare them for sign up 4. Connecting Trello to Trello (TRELLOCEPTION), creating a seamless connection between the 3 previous workflows into our Member Onboarding workflow 5. Adding cancelled members to a Trello board to make sure we remove people from GroupBuzz, Slack, etc. 6. Adding failed credit card charges (via Stripe) to a Trello board so we don’t lose track of reminding people to update their cards I got so psyched about it that I recorded a video so others might be inspired to try it, and even create their own workflows and share them back. Check it! http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/ -Alex p.s. I have a podcast episode (http://bit.ly/coworkingweekly-itunes) coming out on Monday that’s all about onboarding of a different kind, less about members and more about adding new people to your team (community managers, etc) :) -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop
Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Hey Alex, I've been using Zapier enough to finally move into a paid account. It's hooking together a lot of differnet services. I have it: - tying together website room reservation forms with Freshbooks for invoicing non-members plus Google calendars to make an event entry/send the invitation email. - onboarding our new members: Freshbooks for the recurring invoicing/payments, addition to a Mailchimp list, addition to our member's Google group. (side note: I'm now using MailChimp automation to drip send info/tips to new members over their first 2 weeks so they're not overloaded with info the first day. It seems to help remind folks that they're members now, so they should come in and work. Changing old habits, you know) - do the calendar addition when someone signs up for a tour and through Twilio I get an SMS alert so I can check on the tour email to see if there are any questions I can answer ahead of time. I just started exploring using Zapier to send reservation reminders, generally to outsiders that are renting our conference room. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 8:42 AM, dangerouslyawes...@gmail.com wrote: Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely part of what inspired this stuff. http://blog.trello.com -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 8:39 AM, Anne Kirby creativehouseoflancas...@gmail.com wrote: Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope that more people use these tools. Anybody here use Trello? How about Zapier? Sidetone: aren’t those ridiculously silly names for anything, let alone *business* products? Trello is…a project management too? A task management tool? A workflow management tool? Honestly it could be any of those things…it’s super flexible and adaptable. Zapier sort of turns the world of your favorite internet tools into legos that you can snap together and combine in fun and useful ways. It’s a way for you to have actions in one piece of software trigger a result in another piece of software. I use both Trello and Zapier quite a bit but not as much for Indy Hall until recently. Today I started using BOTH of them, together, to create some automated workflows for my team. The 6 workflows that we automated are: 1. Adding new tour sign-ups to a Trello board for better post-tour follow ups 2. Adding new drop-ins to a Trello board for better post drop-in follow ups 3. Adding new interested members to a Trello board to better prepare them for sign up 4. Connecting Trello to Trello (TRELLOCEPTION), creating a seamless connection between the 3 previous workflows into our Member Onboarding workflow 5. Adding cancelled members to a Trello board to make sure we remove people from GroupBuzz, Slack, etc. 6. Adding failed credit card charges (via Stripe) to a Trello board so we don’t lose track of reminding people to update their cards I got so psyched about it that I recorded a video so others might be inspired to try it, and even create their own workflows and share them back. Check it! http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/ -Alex p.s. I have a podcast episode (http://bit.ly/coworkingweekly-itunes) coming out on Monday that’s all about onboarding of a different kind, less about members and more about adding new people to your team (community managers, etc) :) -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To
Re: [Coworking] My morbid curiosity with Coworking Space Closings
I think the below typically applies to smaller coworking spaces. Well, let me rephrase: the below is required for smaller spaces larger spaces does not need to follow the below rule; BUT, should they, yes, I agree that the below would be ideal. That said, from my experience of being in the trenches for now, 7 years, I can comfortably say that recruiting full-timers is MUCH easier than part-timers. Part-timers have to me, seem only part-ly motivated to join, whether due to (1) they don’t want to spend $; (2) they’re so attached with their status quo of their home office; (3) their interest is so 50/50 fickle, any little thing can wane their interest. Also, if you were to spend, say, 1 hour per new part-timer member, between the tour, follow-up(s), onboarding…to yield $100, and your goal is 10 members, then you’ll spend 10 hours for those “sales”. If you were to spend, say, the same 1 hour per new full-timer to yield $300, then you’d only need to spend a little over 3 hours for those “sales”. The spread worsens if you seek $10k, or $20k. The very same many DIY/automated billing and other admin procedures you’ve focused to minimize, is being offset by exponentially more labor time to sell, or “cost of sales”. Is that the reason why exec suites probably only ‘rent’ full-time office spaces? Yes. Same efforts that yield way more $ revenue. Is there a better mix between the below strategy and exec suites? Yes. And that will depend upon how you operate, your demographics, your size space, etc. JEROME CHANG WEST: Santa Monica 1450 2nd Street (@Broadway) | Santa Monica CA 90401 ph: (310) 526-2255 CENTRAL: Mid-Wilshire 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 ph: (323) 330-9505 EAST: Downtown 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 ph: (213) 550-2235 On Jan 30, 2015, at 6:11 AM, rachel young rac...@camaraderie.ca wrote: I'll add another item to Jonathan\s list: 4 - Less diversity. 100 members with a flex or part time membership is 3x as many different occupations, passions, life experiences, and hobbies than 35 members with a full time membership, so the mix of people that members interact with will be much less with full time people packed in, but you can cap the number of full time members and ensure there are more part time or flex to make that diversity even more apparent and effective. We have three membership levels: lite, part time, and full time. I always aim for a mix of approximately 30%, 50%, 20%, respectively, with no cap on daypass users or non-space usage memberships (virtual/non-space usage network membership only). r. rachel young rac...@camaraderie.ca We're located at 2241 Dundas St W, 3rd floor (between Bloor and Roncesvalles) Chat with me via 10KCoffees Find us online: Website/blog and Newsletter, Twitter, Facebook, Google+, Yelp, and LinkedIn We're a proud member of CoworkingToronto, CoworkingOntario, and CoworkingCanada! On 30 January 2015 at 05:42, jonathan.markw...@gmail.com wrote: Many full-time members with permanent desks is absolutely a problem. We limit to a maximum of 40% of desks for full-timers. If you go too far above that there are at least three common problems: 1) Part-time / flexible members don't feel like they have a significant sense of ownership of the space. They are more inclined to feel like second class citizens using spare desks. They then don't participate in the community as much and that magnifies all sorts of other problems. 2) Revenue becomes less predictable. I'd rather have 100 people paying $100 per month than 35 people paying $300. 3) The space becomes less flexible. It's much more difficult moving a permanent member's desk for a weekend or evening community activity. Hope that helps, Jon — Jonathan Markwell Follow my adventures in space, time and code: http://jot.is/sustainablyindy The Skiff: Brighton Coworking Community http://jot.is/sharing-space Coder Founders: Digital Product Consultancy http://jot.is/investing-time CoGrid: Meeting Room Booking Software http://jot.is/writing-code +44 (0)7766 021 485 skype: jlmarkwell | twitter: http://twitter.com/jot On Fri, Jan 30, 2015 at 10:05 AM, Marius Amado-Alves amado.al...@gmail.com wrote: Too many full time members, not enough flex (or some variation on flex). Er... many fulltimers is a *problem*?!?!? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you
Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Hi all, somehow the post has perfect timing :) Thanks Alex for sharing your learnings with the video. You really have a great way to explain this stuff. We also using Slack in our space and recently played around with Zapier. Wow is it a powerful way to automate workflows across different tools! We right now we only use Zapier to - trigger a status report for the team in Slack every end of the week. - send outside office hours infos for mails outside the office hours Of course I like that cobot https://cobot.me can tap in that power to make it even more helpful for coworking space :) so I sat down and worked out a Zapier integration. Its still in private beta but I love to have feedback from cobot users so please try the cobot zaps https://zapier.com/developer/invite/16287/3bf1db6f90bce53022c22f2e19a51715/ . So far cobot spaces have used Zapier integration - for scheduling member interviews some time after joing - sending sms when members want to join - adding members to mailing lists when joining I really like to see what else we could come up with to get some inspiration from each other and more time with peoples by automating the boring stuff. :) Cheers Thilo * Want more time for your coworkers? try http://cobot.me * On Friday, January 30, 2015 at 6:43:50 PM UTC+1, Jacob Sayles wrote: This is what we use Nadine for. OK so it's another silly name but we now have a cute logo and website http://www.google.com/url?q=http%3A%2F%2Fnadineproject.orgsa=Dsntz=1usg=AFQjCNHj9qLyssXdreWhnny6dIcxwMgWEA! Since I'm focused on running Office Nomads and not writing the best marketing speak I've struggled with how to describe Nadine. The user profiles are what people usually simplify it down too but for our team it's the onboarding and workflow that are the real killer app. A new member comes in and we all get an email sparking a discussion about what their story is. They come back and we haven't taken their photo yet or they need a new member orientation and another alert goes out until we've completed all the tasks. Someone hasn't been in for over 3 months and we get notified so we can reach out and make sure everything is OK. It also handles a few easily automatable tasks like at 5:55PM on your first day it sends out an email asking how everything went and sending a new member survey after two months, and an exit survey a week after memberships end. On a side note we even went so far as to sync up our surveys with the other member spaces of the Seattle Collaborative Space Alliance http://collaborativespaces.org so we have some interesting data across town. Many different pieces coming together, I know Cobot does a lot of this too and I'm sure better then Nadine does. It's been a long time since I've synced up with them about all of this. What about Desk Time, Nexidus, Dove Tale, etc? I assume they all do it more cleanly and smart since they are actual software companies focusing on coworking software. Jacob On Fri, Jan 30, 2015 at 7:44 AM, dangerous...@gmail.com javascript: wrote: Great ideas - thanks Glen! -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 10:42 AM, Glen Ferguson gl...@coworkfrederick.com javascript: wrote: Hey Alex, I've been using Zapier enough to finally move into a paid account. It's hooking together a lot of differnet services. I have it: - tying together website room reservation forms with Freshbooks for invoicing non-members plus Google calendars to make an event entry/send the invitation email. - onboarding our new members: Freshbooks for the recurring invoicing/payments, addition to a Mailchimp list, addition to our member's Google group. (side note: I'm now using MailChimp automation to drip send info/tips to new members over their first 2 weeks so they're not overloaded with info the first day. It seems to help remind folks that they're members now, so they should come in and work. Changing old habits, you know) - do the calendar addition when someone signs up for a tour and through Twilio I get an SMS alert so I can check on the tour email to see if there are any questions I can answer ahead of time. I just started exploring using Zapier to send reservation reminders, generally to outsiders that are renting our conference room. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 8:42 AM, dangerous...@gmail.com javascript: wrote: Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely
[Coworking] Frederick Dept. of Economic Development at Cowork Frederick
We've just worked out the details. If any of you would like free help with your business, the City's Department of Economic Development will hold open office hours at Cowork Frederick starting February 6. Walk ins are welcome; appointments can also be made by contacting the DED office. Here's their announcement. “The City of Frederick’s Department of Economic Development will offer office hours at Cowork Frederick on the 1st and 3rd Friday of each month from 12-2 p.m. Staff will be on hand to discuss starting a business in the City of Frederick, growing your business, and other business tools and resources.” --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Frederick Dept. of Economic Development at Cowork Frederick
Thanks, but my apologies; I meant to send that to our Google member group. Darn browser auto-complete! --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 4:06 PM, Tony Bacigalupo t...@nwc.co wrote: Bad ass, Glen! It's always great to see folks from the municipal side of things embedded in coworking spaces. Let us know how people respond! Tony *-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-+ Keep in touch: Twitter http://twitter.com/tonybgoode • Facebook http://facebook.com/tonybacigalupo • Blog http://happymonster.co+ Projects: New Work City http://nwc.co/ • Coworking NYC Meetup http://meetup.com/coworking-nyc • NYTM http://nytm.org/* *+ Travel: NYC now-1/27 • MIA 1/27~2/16 • NYC ~2/16-27 • Boulder 2/27~3/9 • NYC 3/9-?* *-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-* On Fri, Jan 30, 2015 at 3:55 PM, Glen Ferguson g...@coworkfrederick.com wrote: We've just worked out the details. If any of you would like free help with your business, the City's Department of Economic Development will hold open office hours at Cowork Frederick starting February 6. Walk ins are welcome; appointments can also be made by contacting the DED office. Here's their announcement. “The City of Frederick’s Department of Economic Development will offer office hours at Cowork Frederick on the 1st and 3rd Friday of each month from 12-2 p.m. Staff will be on hand to discuss starting a business in the City of Frederick, growing your business, and other business tools and resources.” --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Frederick Dept. of Economic Development at Cowork Frederick
Bad ass, Glen! It's always great to see folks from the municipal side of things embedded in coworking spaces. Let us know how people respond! Tony *-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-+ Keep in touch: Twitter http://twitter.com/tonybgoode * Facebook http://facebook.com/tonybacigalupo * Blog http://happymonster.co+ Projects: New Work City http://nwc.co/ * Coworking NYC Meetup http://meetup.com/coworking-nyc * NYTM http://nytm.org/* *+ Travel: NYC now-1/27 * MIA 1/27~2/16 * NYC ~2/16-27 * Boulder 2/27~3/9 * NYC 3/9-?* *-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-* On Fri, Jan 30, 2015 at 3:55 PM, Glen Ferguson g...@coworkfrederick.com wrote: We've just worked out the details. If any of you would like free help with your business, the City's Department of Economic Development will hold open office hours at Cowork Frederick starting February 6. Walk ins are welcome; appointments can also be made by contacting the DED office. Here's their announcement. The City of Frederick's Department of Economic Development will offer office hours at Cowork Frederick on the 1st and 3rd Friday of each month from 12-2 p.m. Staff will be on hand to discuss starting a business in the City of Frederick, growing your business, and other business tools and resources. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] My morbid curiosity with Coworking Space Closings
It's all about balance... and that's our role. The easy part is to make sure the toilets are clean and the credit cards are run. Keeping things in balance is the tricky (and fun) part. On Fri, Jan 30, 2015 at 8:18 AM, Jerome Chang jer...@blankspaces.com wrote: I think the below typically applies to smaller coworking spaces. Well, let me rephrase: the below is required for smaller spaces larger spaces does not need to follow the below rule; BUT, should they, yes, I agree that the below would be ideal. That said, from my experience of being in the trenches for now, 7 years, I can comfortably say that recruiting full-timers is MUCH easier than part-timers. Part-timers have to me, seem only part-ly motivated to join, whether due to (1) they don’t want to spend $; (2) they’re so attached with their status quo of their home office; (3) their interest is so 50/50 fickle, any little thing can wane their interest. Also, if you were to spend, say, 1 hour per new part-timer member, between the tour, follow-up(s), onboarding…to yield $100, and your goal is 10 members, then you’ll spend 10 hours for those “sales”. If you were to spend, say, the same 1 hour per new full-timer to yield $300, then you’d only need to spend a little over 3 hours for those “sales”. The spread worsens if you seek $10k, or $20k. The very same many DIY/automated billing and other admin procedures you’ve focused to minimize, is being offset by exponentially more labor time to sell, or “cost of sales”. Is that the reason why exec suites probably only ‘rent’ full-time office spaces? Yes. Same efforts that yield way more $ revenue. Is there a better mix between the below strategy and exec suites? Yes. And that will depend upon how you operate, your demographics, your size space, etc. *JEROME CHANG* *WEST: Santa Monica* 1450 2nd Street (@Broadway) | Santa Monica CA 90401 ph: (310) 526-2255 *CENTRAL: Mid-Wilshire* 5405 Wilshire Blvd (2 blocks west of La Brea) | Los Angeles CA 90036 ph: (323) 330-9505 *EAST: Downtown* 529 S. Broadway, Suite 4000 (@Pershing Square) | Los Angeles CA 90013 ph: (213) 550-2235 http://www.yelp.com/biz/blankspaces-los-angeles https://twitter.com/BLANKSPACES https://www.facebook.com/pages/BLANKSPACES/132257631339 https://www.facebook.com/pages/BLANKSPACES/132257631339 http://www.linkedin.com/company/blankspaces?trk=top_nav_home http://vimeo.com/blankspaces http://vimeo.com/blankspaces On Jan 30, 2015, at 6:11 AM, rachel young rac...@camaraderie.ca wrote: I'll add another item to Jonathan\s list: 4 - Less diversity. 100 members with a flex or part time membership is 3x as many different occupations, passions, life experiences, and hobbies than 35 members with a full time membership, so the mix of people that members interact with will be much less with full time people packed in, but you can cap the number of full time members and ensure there are more part time or flex to make that diversity even more apparent and effective. We have three membership levels: lite, part time, and full time. I always aim for a mix of approximately 30%, 50%, 20%, respectively, with no cap on daypass users or non-space usage memberships (virtual/non-space usage network membership only). r. *rachel young*rac...@camaraderie.ca *We're located at 2241 Dundas St W, 3rd floor* *(between Bloor and Roncesvalles)* *Chat with me *via 10KCoffees http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fwww.tenthousandcoffees.com%2Fprofile%2Frachel-youngsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 *Find us online:* Website/blog http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fcamaraderie.ca%2Fsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 and Newsletter http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2Fcamaraderienewslettersi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Twitter http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Ftwitter.com%2Fcamaraderiesi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Facebook http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2F9zv3Fxsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Google+ http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2FCamaraderiePlussi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Yelp
Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
This is what we use Nadine for. OK so it's another silly name but we now have a cute logo and website http://nadineproject.org! Since I'm focused on running Office Nomads and not writing the best marketing speak I've struggled with how to describe Nadine. The user profiles are what people usually simplify it down too but for our team it's the onboarding and workflow that are the real killer app. A new member comes in and we all get an email sparking a discussion about what their story is. They come back and we haven't taken their photo yet or they need a new member orientation and another alert goes out until we've completed all the tasks. Someone hasn't been in for over 3 months and we get notified so we can reach out and make sure everything is OK. It also handles a few easily automatable tasks like at 5:55PM on your first day it sends out an email asking how everything went and sending a new member survey after two months, and an exit survey a week after memberships end. On a side note we even went so far as to sync up our surveys with the other member spaces of the Seattle Collaborative Space Alliance http://collaborativespaces.org so we have some interesting data across town. Many different pieces coming together, I know Cobot does a lot of this too and I'm sure better then Nadine does. It's been a long time since I've synced up with them about all of this. What about Desk Time, Nexidus, Dove Tale, etc? I assume they all do it more cleanly and smart since they are actual software companies focusing on coworking software. Jacob On Fri, Jan 30, 2015 at 7:44 AM, dangerouslyawes...@gmail.com wrote: Great ideas - thanks Glen! -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 10:42 AM, Glen Ferguson g...@coworkfrederick.com wrote: Hey Alex, I've been using Zapier enough to finally move into a paid account. It's hooking together a lot of differnet services. I have it: - tying together website room reservation forms with Freshbooks for invoicing non-members plus Google calendars to make an event entry/send the invitation email. - onboarding our new members: Freshbooks for the recurring invoicing/payments, addition to a Mailchimp list, addition to our member's Google group. (side note: I'm now using MailChimp automation to drip send info/tips to new members over their first 2 weeks so they're not overloaded with info the first day. It seems to help remind folks that they're members now, so they should come in and work. Changing old habits, you know) - do the calendar addition when someone signs up for a tour and through Twilio I get an SMS alert so I can check on the tour email to see if there are any questions I can answer ahead of time. I just started exploring using Zapier to send reservation reminders, generally to outsiders that are renting our conference room. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 8:42 AM, dangerouslyawes...@gmail.com wrote: Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely part of what inspired this stuff. http://blog.trello.com -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 8:39 AM, Anne Kirby creativehouseoflancas...@gmail.com wrote: Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope that more people use these tools. Anybody here use Trello? How about Zapier? Sidetone: aren’t those ridiculously silly names for anything, let alone *business* products? Trello is…a project management too? A task management tool? A workflow management tool? Honestly it could be any of those things…it’s super flexible and adaptable. Zapier sort of turns the world of your favorite internet tools into legos that you can snap together and combine in fun and useful ways. It’s a way for you to have actions in one piece of software trigger a result in another piece of software. I use both Trello and Zapier quite a bit but not as much for Indy Hall until recently. Today I started using BOTH of them, together, to create some
Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Hi Jacob, congrats on having a site and logo for nadine :) Especially like the friendly form at the end, hope you don't mind if I copy that. Thanks for your continued open source efforts, I bet Nadine works perfect for you and could for other spaces too that like to roll their own. So not so shy, Your work is great :) If you ever think about adding rest hooks (https://github.com/zapier/django-rest-hooks) and integrate with Zapier I can help with details in regards to the later. Cheers Thilo * Want more time for your coworkers? try http://cobot.me * On Friday, January 30, 2015 at 6:43:50 PM UTC+1, Jacob Sayles wrote: This is what we use Nadine for. OK so it's another silly name but we now have a cute logo and website http://nadineproject.org! Since I'm focused on running Office Nomads and not writing the best marketing speak I've struggled with how to describe Nadine. The user profiles are what people usually simplify it down too but for our team it's the onboarding and workflow that are the real killer app. A new member comes in and we all get an email sparking a discussion about what their story is. They come back and we haven't taken their photo yet or they need a new member orientation and another alert goes out until we've completed all the tasks. Someone hasn't been in for over 3 months and we get notified so we can reach out and make sure everything is OK. It also handles a few easily automatable tasks like at 5:55PM on your first day it sends out an email asking how everything went and sending a new member survey after two months, and an exit survey a week after memberships end. On a side note we even went so far as to sync up our surveys with the other member spaces of the Seattle Collaborative Space Alliance http://collaborativespaces.org so we have some interesting data across town. Many different pieces coming together, I know Cobot does a lot of this too and I'm sure better then Nadine does. It's been a long time since I've synced up with them about all of this. What about Desk Time, Nexidus, Dove Tale, etc? I assume they all do it more cleanly and smart since they are actual software companies focusing on coworking software. Jacob On Fri, Jan 30, 2015 at 7:44 AM, dangerous...@gmail.com javascript: wrote: Great ideas - thanks Glen! -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 10:42 AM, Glen Ferguson gl...@coworkfrederick.com javascript: wrote: Hey Alex, I've been using Zapier enough to finally move into a paid account. It's hooking together a lot of differnet services. I have it: - tying together website room reservation forms with Freshbooks for invoicing non-members plus Google calendars to make an event entry/send the invitation email. - onboarding our new members: Freshbooks for the recurring invoicing/payments, addition to a Mailchimp list, addition to our member's Google group. (side note: I'm now using MailChimp automation to drip send info/tips to new members over their first 2 weeks so they're not overloaded with info the first day. It seems to help remind folks that they're members now, so they should come in and work. Changing old habits, you know) - do the calendar addition when someone signs up for a tour and through Twilio I get an SMS alert so I can check on the tour email to see if there are any questions I can answer ahead of time. I just started exploring using Zapier to send reservation reminders, generally to outsiders that are renting our conference room. --- Glen Ferguson Cowork Frederick 122 E Patrick St Frederick, MD 21701-5630 +1 (301) 732-5165 www.coworkfrederick.com @CoworkFrederick http://twitter.com/CoworkFrederick On Fri, Jan 30, 2015 at 8:42 AM, dangerous...@gmail.com javascript: wrote: Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely part of what inspired this stuff. http://blog.trello.com -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 8:39 AM, Anne Kirby creativehous...@gmail.com javascript: wrote: Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope
Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings
I'll add another item to Jonathan\s list: 4 - Less diversity. 100 members with a flex or part time membership is 3x as many different occupations, passions, life experiences, and hobbies than 35 members with a full time membership, so the mix of people that members interact with will be much less with full time people packed in, but you can cap the number of full time members and ensure there are more part time or flex to make that diversity even more apparent and effective. We have three membership levels: lite, part time, and full time. I always aim for a mix of approximately 30%, 50%, 20%, respectively, with no cap on daypass users or non-space usage memberships (virtual/non-space usage network membership only). r. *rachel young*rac...@camaraderie.ca *We're located at 2241 Dundas St W, 3rd floor* *(between Bloor and Roncesvalles)* *Chat with me *via 10KCoffees http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fwww.tenthousandcoffees.com%2Fprofile%2Frachel-youngsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 *Find us online:* Website/blog http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fcamaraderie.ca%2Fsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 and Newsletter http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2Fcamaraderienewslettersi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Twitter http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Ftwitter.com%2Fcamaraderiesi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Facebook http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2F9zv3Fxsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Google+ http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2FCamaraderiePlussi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , Yelp http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2FCamaraderieYelpsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5, and LinkedIn http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fbit.ly%2FCamaraderieGroupsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 We're a proud member of CoworkingToronto http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fwww.coworkingtoronto.ca%2Fsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 , CoworkingOntario http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fcoworkingontario.ca%2Fsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5, and CoworkingCanada http://t.signaledue.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XZs1qwymMW5wLM1s8rBvDjF51mVDt7mBxf5z9bGz03?t=http%3A%2F%2Fwww.coworkingcanada.ca%2Fsi=5437397447737344pi=86732968-f3b7-4c9d-93d9-049ee0b7d3d5 ! On 30 January 2015 at 05:42, jonathan.markw...@gmail.com wrote: Many full-time members with permanent desks is absolutely a problem. We limit to a maximum of 40% of desks for full-timers. If you go too far above that there are at least three common problems: 1) Part-time / flexible members don't feel like they have a significant sense of ownership of the space. They are more inclined to feel like second class citizens using spare desks. They then don't participate in the community as much and that magnifies all sorts of other problems. 2) Revenue becomes less predictable. I'd rather have 100 people paying $100 per month than 35 people paying $300. 3) The space becomes less flexible. It's much more difficult moving a permanent member's desk for a weekend or evening community activity. Hope that helps, Jon — Jonathan Markwell Follow my adventures in space, time and code: http://jot.is/sustainablyindy The Skiff: Brighton Coworking Community http://jot.is/sharing-space Coder Founders: Digital Product Consultancy http://jot.is/investing-time CoGrid: Meeting Room Booking Software http://jot.is/writing-code +44 (0)7766 021 485 skype: jlmarkwell | twitter: http://twitter.com/jot On Fri, Jan 30, 2015 at 10:05 AM, Marius Amado-Alves amado.al...@gmail.com wrote: Too many full time members, not enough flex (or some variation on flex). Er... many fulltimers is a *problem*?!?!? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To
Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings
Many full-time members with permanent desks is absolutely a problem. We limit to a maximum of 40% of desks for full-timers. If you go too far above that there are at least three common problems: 1) Part-time / flexible members don't feel like they have a significant sense of ownership of the space. They are more inclined to feel like second class citizens using spare desks. They then don't participate in the community as much and that magnifies all sorts of other problems. 2) Revenue becomes less predictable. I'd rather have 100 people paying $100 per month than 35 people paying $300. 3) The space becomes less flexible. It's much more difficult moving a permanent member's desk for a weekend or evening community activity. Hope that helps, Jon — Jonathan Markwell Follow my adventures in space, time and code: http://jot.is/sustainablyindy The Skiff: Brighton Coworking Community http://jot.is/sharing-space Coder Founders: Digital Product Consultancy http://jot.is/investing-time CoGrid: Meeting Room Booking Software http://jot.is/writing-code +44 (0)7766 021 485 skype: jlmarkwell | twitter: http://twitter.com/jot On Fri, Jan 30, 2015 at 10:05 AM, Marius Amado-Alves amado.al...@gmail.com wrote: Too many full time members, not enough flex (or some variation on flex). Er... many fulltimers is a *problem*?!?!? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Re: My morbid curiosity with Coworking Space Closings
Too many full time members, not enough flex (or some variation on flex). Er... many fulltimers is a *problem*?!?!? -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[Coworking] Re: The Right to “Cowork”: Free Coworking!
How would a free coworking space get income (to pay rent, manager, etc.) ? I see some sites rent the conference rooms, is that it? Thanks a lot. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
[Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope that more people use these tools. Anybody here use Trello? How about Zapier? Sidetone: aren’t those ridiculously silly names for anything, let alone *business* products? Trello is…a project management too? A task management tool? A workflow management tool? Honestly it could be any of those things…it’s super flexible and adaptable. Zapier sort of turns the world of your favorite internet tools into legos that you can snap together and combine in fun and useful ways. It’s a way for you to have actions in one piece of software trigger a result in another piece of software. I use both Trello and Zapier quite a bit but not as much for Indy Hall until recently. Today I started using BOTH of them, together, to create some automated workflows for my team. The 6 workflows that we automated are: 1. Adding new tour sign-ups to a Trello board for better post-tour follow ups 2. Adding new drop-ins to a Trello board for better post drop-in follow ups 3. Adding new interested members to a Trello board to better prepare them for sign up 4. Connecting Trello to Trello (TRELLOCEPTION), creating a seamless connection between the 3 previous workflows into our Member Onboarding workflow 5. Adding cancelled members to a Trello board to make sure we remove people from GroupBuzz, Slack, etc. 6. Adding failed credit card charges (via Stripe) to a Trello board so we don’t lose track of reminding people to update their cards I got so psyched about it that I recorded a video so others might be inspired to try it, and even create their own workflows and share them back. Check it! http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/ -Alex p.s. I have a podcast episode (http://bit.ly/coworkingweekly-itunes) coming out on Monday that’s all about onboarding of a different kind, less about members and more about adding new people to your team (community managers, etc) :) -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
Re: [Coworking] Re: How I'm using workflows and automation to improve our member onboarding
Very welcome :) Trello's blog is worth scoping out too, they show it being used in all kinds of ways I had never imagined...definitely part of what inspired this stuff. http://blog.trello.com -- The #1 mistake in community building is doing it by yourself. Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com On Fri, Jan 30, 2015 at 8:39 AM, Anne Kirby creativehouseoflancas...@gmail.com wrote: Great post, thanks! I use Trello all the time for my marketing business but haven't really used it in this way for our coworking space. I'll have to try it :) On Friday, January 30, 2015 at 12:33:58 AM UTC-5, Alex Hillman wrote: We’ve been working on a lot of workflows and streamlining at Indy Hall recently…and today had a bit of a breakthrough that I wanted to share because I’m already stoked about what it’s going to let us do and hope that more people use these tools. Anybody here use Trello? How about Zapier? Sidetone: aren’t those ridiculously silly names for anything, let alone *business* products? Trello is…a project management too? A task management tool? A workflow management tool? Honestly it could be any of those things…it’s super flexible and adaptable. Zapier sort of turns the world of your favorite internet tools into legos that you can snap together and combine in fun and useful ways. It’s a way for you to have actions in one piece of software trigger a result in another piece of software. I use both Trello and Zapier quite a bit but not as much for Indy Hall until recently. Today I started using BOTH of them, together, to create some automated workflows for my team. The 6 workflows that we automated are: 1. Adding new tour sign-ups to a Trello board for better post-tour follow ups 2. Adding new drop-ins to a Trello board for better post drop-in follow ups 3. Adding new interested members to a Trello board to better prepare them for sign up 4. Connecting Trello to Trello (TRELLOCEPTION), creating a seamless connection between the 3 previous workflows into our Member Onboarding workflow 5. Adding cancelled members to a Trello board to make sure we remove people from GroupBuzz, Slack, etc. 6. Adding failed credit card charges (via Stripe) to a Trello board so we don’t lose track of reminding people to update their cards I got so psyched about it that I recorded a video so others might be inspired to try it, and even create their own workflows and share them back. Check it! http://dangerouslyawesome.com/2015/01/6-automated-workflows-that-make-our-coworking-space-better-every-day/ -Alex p.s. I have a podcast episode (http://bit.ly/coworkingweekly-itunes) coming out on Monday that’s all about onboarding of a different kind, less about members and more about adding new people to your team (community managers, etc) :) -- *The #1 mistake in community building is doing it by yourself.* Join the list: http://coworkingweekly.com Listen to the podcast: http://listen.coworkingweekly.com -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout. -- Visit this forum on the web at http://discuss.coworking.com --- You received this message because you are subscribed to the Google Groups Coworking group. To unsubscribe from this group and stop receiving emails from it, send an email to coworking+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
