Re: Printer weirdness
On 12/31/23 05:42, debian-u...@howorth.org.uk wrote: gene heskett wrote: On 12/30/23 16:43, Greg Wooledge wrote: On Sat, Dec 30, 2023 at 10:25:27PM +0100, Hans wrote: Sorry, did I impress myself so wrong? What I meant, were the packages for the driver, which Brother provide. If you want to know, take a look at support.brother.com, see which I mean. Someone else going to a web site today is NOT necessarily going to figure out what version of what package YOU got from a web site at some unknown point in the past. Sorry Greg but as a fan of brother printers, I can't let this one go by. IF you use the script Brother provides, run it, it asks you for the exact model number of the printer you have, and then installs and sets up the latest bug fixed version of their driver for THAT printer, for in my experience any Brother product. The OP has already demonstrated that he does not know the name of the printer, and repeatedly stated it wrongly. So he wouldn't have got the right answers on the Brother site. Hence the query. In that case I'd agree its the OP's fault, or he is blind, and doesn't have a sighted partner to read it to him/her.I've not seen a Brother product that does not have the model # displayed at least twice, once prominently on the front panel, and once on the makers ul or whatever label on the back or bottom. The instructions on the Brother site are pretty explicit. Use their script. It works. Cheers, Gene Heskett. -- "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author, 1940) If we desire respect for the law, we must first make the law respectable. - Louis D. Brandeis
Re: Printer weirdness
gene heskett wrote: > On 12/30/23 16:43, Greg Wooledge wrote: > > On Sat, Dec 30, 2023 at 10:25:27PM +0100, Hans wrote: > >> Sorry, did I impress myself so wrong? > >> > >> What I meant, were the packages for the driver, which Brother > >> provide. > >> > >> If you want to know, take a look at support.brother.com, see which > >> I mean. > > > > Someone else going to a web site today is NOT necessarily going to > > figure out what version of what package YOU got from a web site at > > some unknown point in the past. > > Sorry Greg but as a fan of brother printers, I can't let this one go > by. IF you use the script Brother provides, run it, it asks you for > the exact model number of the printer you have, and then installs and > sets up the latest bug fixed version of their driver for THAT > printer, for in my experience any Brother product. The OP has already demonstrated that he does not know the name of the printer, and repeatedly stated it wrongly. So he wouldn't have got the right answers on the Brother site. Hence the query.
Re: Printer weirdness
On 12/30/23 16:43, Greg Wooledge wrote: On Sat, Dec 30, 2023 at 10:25:27PM +0100, Hans wrote: Sorry, did I impress myself so wrong? What I meant, were the packages for the driver, which Brother provide. If you want to know, take a look at support.brother.com, see which I mean. Someone else going to a web site today is NOT necessarily going to figure out what version of what package YOU got from a web site at some unknown point in the past. Sorry Greg but as a fan of brother printers, I can't let this one go by. IF you use the script Brother provides, run it, it asks you for the exact model number of the printer you have, and then installs and sets up the latest bug fixed version of their driver for THAT printer, for in my experience any Brother product. And while the script may get updated, even a 7 year old version will still get you the latest driver they have. Brother likes linux and actually does support their products. I have 2, and both work for everything claimed on the box, but you'll probably have to remove cups-browsed to allow the brother drivers to work. The cups drivers for ipp everywhere are busted, no duplex, and no tray selection possible for the better printers. And no sharing works in the bookworm to bookworm version, but I have 3 running buster and linuxcnc,and their version of cups see's the sharing just fine. The web site may have changed. New versions of packages may be there. Different packages may be there. Packages may have been removed because the developers have ruled them obsolete, or because the managers have decided to charge money for them. We have no idea. Fud. Even if the web site hasn't changed since you went there, there might be more than one thing on the web site, and we wouldn't know which one you got. If you want people to be able to help you, it's in your best interest to be CLEAR about EXACTLY what you're using. You do that by telling us what it is -- its name, and its version number, if it has one. You do THAT by writing your email FROM THE DEBIAN SYSTEM on which you are having the problem -- or in the worst case, you write the email on the same system from which you have an ssh session to the Debian system, so that you can easily run commands and paste them and paste their output from the Debian system into the email you are writing. The most basic request for help with a printer should include: * Which version of Debian you're running. * What model of printer you're using. * How the printer is connected to the Debian system. * What printing software you're using on the Debian system. * What the problem is. (Show exact error messages if possible!) All excellent advice. I should follow it better than I do. :(> Thanks Greg. Take care & stay warm and well. Cheers, Gene Heskett. -- "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author, 1940) If we desire respect for the law, we must first make the law respectable. - Louis D. Brandeis
Re: Printer weirdness
On 12/30/23 16:25, Hans wrote: I will find either another solution, or my customer just has to deal with double names. So it is not a generally problem and this file can be closed. Which packages? What are the names of all the packages? (not 'for example' '*:pp') Hope this make things clearer. I believe that the Brother drivers script installs the Brother furnished driver for the printer model. The cups/debian software scans for printers when booted and initiated therefore giving you the second printer as the scan determines it to be. HTH Eddie
Re: Printer weirdness
On Sat, Dec 30, 2023 at 10:25:27PM +0100, Hans wrote: > Sorry, did I impress myself so wrong? > > What I meant, were the packages for the driver, which Brother provide. > > If you want to know, take a look at support.brother.com, see which I mean. Someone else going to a web site today is NOT necessarily going to figure out what version of what package YOU got from a web site at some unknown point in the past. The web site may have changed. New versions of packages may be there. Different packages may be there. Packages may have been removed because the developers have ruled them obsolete, or because the managers have decided to charge money for them. We have no idea. Even if the web site hasn't changed since you went there, there might be more than one thing on the web site, and we wouldn't know which one you got. If you want people to be able to help you, it's in your best interest to be CLEAR about EXACTLY what you're using. You do that by telling us what it is -- its name, and its version number, if it has one. You do THAT by writing your email FROM THE DEBIAN SYSTEM on which you are having the problem -- or in the worst case, you write the email on the same system from which you have an ssh session to the Debian system, so that you can easily run commands and paste them and paste their output from the Debian system into the email you are writing. The most basic request for help with a printer should include: * Which version of Debian you're running. * What model of printer you're using. * How the printer is connected to the Debian system. * What printing software you're using on the Debian system. * What the problem is. (Show exact error messages if possible!)
Re: Printer weirdness
Am Samstag, 30. Dezember 2023, 21:32:01 CET schrieb debian- u...@howorth.org.uk: Sorry, did I impress myself so wrong? What I meant, were the packages for the driver, which Brother provide. If you want to know, take a look at support.brother.com, see which I mean. As I do not have the notebook here at the moment, i can not tell exactly, but the packages should not be the problem at all, as it is looking for me, that debian itself is also somehow naming the devices for itself and additionally. I guess, i will take a look for myself, when I get the notebook into my hands again. What my questions in the first mail were aimed for, if someone got into the same issue, too, or if in debian itself has something changed related to printers, as I know, some printers are natively supported by the debian repo itself (for example HP printers). So, as obviously no one knows, we can safely close this question. I will find either another solution, or my customer just has to deal with double names. So it is not a generally problem and this file can be closed. Thanks for the help either! Best wishes and a happy new year! Hans > To find out what model of printer it is look at the printer and see > what is printed on it! > > > The other question someone asked: > > > > The packages I mentioned I installed, were of course CUPS packages > > from the debian repo, as well as the needed packages supplied by > > Brother (which for example include the *:pp files). > > Which packages? What are the names of all the packages? (not 'for > example' '*:pp') > > > Hope this make things clearer. > > It's like dragging blood from a stone! > > > Best > > > > Hans
Re: Printer weirdness
Hans wrote: > Am Samstag, 30. Dezember 2023, 18:06:43 CET schrieb debian- > u...@howorth.org.uk: > > Hans wrote: > One is a Brother DCP-125j (connected via USB-cable), the other a > Brother MFC- L3750CDW (coonnected via LAN to thze router). > > The Notebook is connected via WIFI to the router. > > Both printers do NOT have WIFI. > > > > You'll probably get more help if you're more explicit about the > > configuration. You seem to be exceptionally coy! > > > > > > What version of debian? > Debian/stable > > > What specific printer models? > > See above. > > > Which printer is connected by USB? And which by LAN? > See above. > > > > > > For installation I am using CUPS and XSANE. > > > > > > Now to the issues: > > > > > > 1st question: > > > Although there are no printers configured in CUPS, LibreOffice > > > does see and can use the printers. My idea is, that Libreoffice > > > is using its owb printer drivers, can that be, does someone know > > > more? > > > > > > 2nd question: > > > When installed with CUPS, there appear TWO pronters, one (for > > > example) is called "DCP-125J" and the other one "DCP-125J_debian". > > > However, only one of the entries is working (the one without > > > "_debian". Where does it get its name? > > > > I'm guessing that the name you give is a typo? And it's actually > > DCP-J125 since that is the name of a Brother printer. And the > > obvious answer as to where it gets its name is from the printer > > driver for that printer. > > > > Dunno. The names appear twice, at each of one of them one name end > with the string "_debian" To find out what model of printer it is look at the printer and see what is printed on it! > The other question someone asked: > > The packages I mentioned I installed, were of course CUPS packages > from the debian repo, as well as the needed packages supplied by > Brother (which for example include the *:pp files). Which packages? What are the names of all the packages? (not 'for example' '*:pp') > Hope this make things clearer. It's like dragging blood from a stone! > Best > > Hans
Re: Printer weirdness
Am Samstag, 30. Dezember 2023, 18:06:43 CET schrieb debian- u...@howorth.org.uk: > Hans wrote: One is a Brother DCP-125j (connected via USB-cable), the other a Brother MFC- L3750CDW (coonnected via LAN to thze router). The Notebook is connected via WIFI to the router. Both printers do NOT have WIFI. > You'll probably get more help if you're more explicit about the > configuration. You seem to be exceptionally coy! > > What version of debian? Debian/stable > What specific printer models? See above. > Which printer is connected by USB? And which by LAN? See above. > > > For installation I am using CUPS and XSANE. > > > > Now to the issues: > > > > 1st question: > > Although there are no printers configured in CUPS, LibreOffice does > > see and can use the printers. My idea is, that Libreoffice is using > > its owb printer drivers, can that be, does someone know more? > > > > 2nd question: > > When installed with CUPS, there appear TWO pronters, one (for > > example) is called "DCP-125J" and the other one "DCP-125J_debian". > > However, only one of the entries is working (the one without > > "_debian". Where does it get its name? > > I'm guessing that the name you give is a typo? And it's actually > DCP-J125 since that is the name of a Brother printer. And the obvious > answer as to where it gets its name is from the printer driver for that > printer. > Dunno. The names appear twice, at each of one of them one name end with the string "_debian" The other question someone asked: The packages I mentioned I installed, were of course CUPS packages from the debian repo, as well as the needed packages supplied by Brother (which for example include the *:pp files). Hope this make things clearer. Best Hans
Re: Printer weirdness
Hans wrote: > Hi folks, > > I am looking for an explanation of a strange effect. > > The issue: > I have a customer, who is using debian and has connected two printers > (one of them with an integrated scanner and LAN, the other via > USB-cable). You'll probably get more help if you're more explicit about the configuration. You seem to be exceptionally coy! What version of debian? What specific printer models? Which printer is connected by USB? And which by LAN? > For installation I am using CUPS and XSANE. > > Now to the issues: > > 1st question: > Although there are no printers configured in CUPS, LibreOffice does > see and can use the printers. My idea is, that Libreoffice is using > its owb printer drivers, can that be, does someone know more? > > 2nd question: > When installed with CUPS, there appear TWO pronters, one (for > example) is called "DCP-125J" and the other one "DCP-125J_debian". > However, only one of the entries is working (the one without > "_debian". Where does it get its name? I'm guessing that the name you give is a typo? And it's actually DCP-J125 since that is the name of a Brother printer. And the obvious answer as to where it gets its name is from the printer driver for that printer. > Both printers appear also in > CUPS, but they do NOT appear in the printer sections of the > "systemsettings" in KDE. > > So, when connected TWO printers, the user has to choose of FOUR > entries. > > How can that be fixed, ifat all? > > > 3rd question: > The same appears with the scanner. When I start XSANE, then I get > FOUR entries to chose: one name ending with the IP-addresse (the > scanner is connected by LAN) marked, one without IP, one starting > with the string "ecl:" and one starting with "ipp:". Whilst > two of them I can explain myself, only two of the entries are > working, the one starting "ecl:" and the pone with the IP. > > The IPP-entry is clear for me, it is for internet printing, but last > one is NOT explainable and is lookinbg for me as an unnecessary > double entry like it appears at the printers. > > How can I fix this? > > > Additionally I should tell, the printers and scanner are both from > Brother, who offers driver packages for the devices on his website > for debian. > > Alls needed packages are installed. Which specific packages are installed? > However, I could not find out, that debian supports Brother printers > and scanners natively, so I need to install their packages. > > This was all the time that way. Or did debian change something > related to printers and scanners during the last year? Then please > let me know, what I might have missed. > > Thank you very much for feedback, and also for all the help and hard > work during all the time!!! > > Happy new year!!! > > Best > > Hans
Re: Printer weirdness
On Sat, 30 Dec 2023 13:02:28 +0100 Hans wrote: > 1st question: > Although there are no printers configured in CUPS, LibreOffice does > see and can use the printers. My idea is, that Libreoffice is using > its owb printer drivers, can that be, does someone know more? > > 2nd question: > When installed with CUPS, there appear TWO pronters, one (for > example) is called "DCP-125J" and the other one "DCP-125J_debian". > However, only one of the entries is working (the one without > "_debian". Where does it get its name? Both printers appear also in > CUPS, but they do NOT appear in the printer sections of the > "systemsettings" in KDE. > > So, when connected TWO printers, the user has to choose of FOUR > entries. > > How can that be fixed, ifat all? > > > 3rd question: > The same appears with the scanner. When I start XSANE, then I get > FOUR entries to chose: one name ending with the IP-addresse (the > scanner is connected by LAN) marked, one without IP, one starting > with the string "ecl:" and one starting with "ipp:". Whilst > two of them I can explain myself, only two of the entries are > working, the one starting "ecl:" and the pone with the IP. > > The IPP-entry is clear for me, it is for internet printing, but last > one is NOT explainable and is lookinbg for me as an unnecessary > double entry like it appears at the printers. > > How can I fix this? I suspect that your customer's printers are so-called "driverless" printers, and that they are advertising themselves via Apple's Bonjour protocol, implemented in Linux by the avahi packages. If so, you can see what avahi has found with: avahi-browse -art or avahi-discover. If that is correct, I wouldn't worry about the duplicate entries for the printers. -- Does anybody read signatures any more? https://charlescurley.com https://charlescurley.com/blog/
Re: Printer weirdness
On 30 Dec 2023 13:02 +0100, from hans.ullr...@loop.de (Hans): > 1st question: > Although there are no printers configured in CUPS, LibreOffice does see and > can use the > printers. My idea is, that Libreoffice is using its owb printer drivers, can > that be, does someone > know more? > > 2nd question: > When installed with CUPS, there appear TWO pronters, one (for example) is > called "DCP-125J" > and the other one "DCP-125J_debian". However, only one of the entries is > working (the one > without "_debian". Where does it get its name? Both printers appear also in > CUPS, but they do > NOT appear in the printer sections of the "systemsettings" in KDE. > > So, when connected TWO printers, the user has to choose of FOUR entries. > > How can that be fixed, ifat all? In LibreOffice, check File > Printer Settings. What does "Type" indicate for each? Also, I would suggest to double-check whether the version of LibreOffice installed and actually in use is the one packaged by Debian. I have a fairly similar setup with a network-connected printer configured in CUPS, and can quite confidently say that I have never seen any behavior in LibreOffice similar to that which you describe. That's with LibreOffice currently at 7.4.7.2 (4:7.4.7-1+deb12u1). -- Michael Kjörling https://michael.kjorling.se “Remember when, on the Internet, nobody cared that you were a dog?”
Printer weirdness
Hi folks, I am looking for an explanation of a strange effect. The issue: I have a customer, who is using debian and has connected two printers (one of them with an integrated scanner and LAN, the other via USB-cable). For installation I am using CUPS and XSANE. Now to the issues: 1st question: Although there are no printers configured in CUPS, LibreOffice does see and can use the printers. My idea is, that Libreoffice is using its owb printer drivers, can that be, does someone know more? 2nd question: When installed with CUPS, there appear TWO pronters, one (for example) is called "DCP-125J" and the other one "DCP-125J_debian". However, only one of the entries is working (the one without "_debian". Where does it get its name? Both printers appear also in CUPS, but they do NOT appear in the printer sections of the "systemsettings" in KDE. So, when connected TWO printers, the user has to choose of FOUR entries. How can that be fixed, ifat all? 3rd question: The same appears with the scanner. When I start XSANE, then I get FOUR entries to chose: one name ending with the IP-addresse (the scanner is connected by LAN) marked, one without IP, one starting with the string "ecl:" and one starting with "ipp:". Whilst two of them I can explain myself, only two of the entries are working, the one starting "ecl:" and the pone with the IP. The IPP-entry is clear for me, it is for internet printing, but last one is NOT explainable and is lookinbg for me as an unnecessary double entry like it appears at the printers. How can I fix this? Additionally I should tell, the printers and scanner are both from Brother, who offers driver packages for the devices on his website for debian. Alls needed packages are installed. However, I could not find out, that debian supports Brother printers and scanners natively, so I need to install their packages. This was all the time that way. Or did debian change something related to printers and scanners during the last year? Then please let me know, what I might have missed. Thank you very much for feedback, and also for all the help and hard work during all the time!!! Happy new year!!! Best Hans
