RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


It did not come through.


Then you are still filtering on those same keywords.  :)


Could you send the email to [EMAIL PROTECTED] or maybe point to 
where I might find info about this in
the documentation?

The post was just mentioning that filters are fraught with pitfalls, and 
gave some examples.  There's nothing in the documentation that is needed to 
get past this; just common sense (IE if you block "as*s", you will block 
"as*sas*sin"; I've added the *'s to get past your filters).
 -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


I have a block on the word cum in my wordfilter list and the users name is 
acummings.

How can I block the word cum without affecting this user?

That's one of the major difficulties of filtering -- words like "assassin", 
"Dick Hitchcock", "chardonney", etc. will get caught.

Unfortunately, there isn't any way with Declude JunkMail to filter spaces 
before or after the keywords that you are filtering on.  This is in the 
suggestion database, but note that it will require adding several entries 
to account for various punctuation.
-Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
Scott,
It did not come through. Could you send the email to [EMAIL PROTECTED] or maybe 
point to where I might find info about this in
the documentation?

Thanks,

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 3:35 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Strange problem



>I use the delete action. How can I find the email in the archives?

If you can turn off that test temporarily, I can re-send it for you.  Or,
you can look at the link below to find the URL to the archives.
 -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
okay send it again

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 3:35 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Strange problem



>I use the delete action. How can I find the email in the archives?

If you can turn off that test temporarily, I can re-send it for you.  Or, 
you can look at the link below to find the URL to the archives.
 -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


I use the delete action. How can I find the email in the archives?


If you can turn off that test temporarily, I can re-send it for you.  Or, 
you can look at the link below to find the URL to the archives.
-Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
I use the delete action. How can I find the email in the archives?

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 3:08 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Strange problem



>How can I block the word c u m(take out the spaces) without affecting this 
>user?

If the E-mail I sent to the list was blocked on your server, you'll need to 
go through your hold directory to find it.  If you use the DELETE action, 
well, you'll need to search the archives.  :)
-Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Bill Landry
Put a space after "cum " (without the quote marks, of course) in your filter
file and that will keep it from catching the users name.

Bill

-Original Message-
From: Greg Foulks [mailto:greg.foulks@;nfti.com]
Sent: Tuesday, October 22, 2002 12:00 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Strange problem


I found the problem.

I have a block on the word c u m (take out the spaces) in my wordfilter list
and the users name is ac u mmings (take out the
spaces).

How can I block the word c u m(take out the spaces) without affecting this
user?


Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 2:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Strange problem



>I had a user today come to me and say that none of the emails they sent
>today where delivered even though they left the users
>outbox. After a general look over I found that every email they were
>sending it was being blocked and deleted as spam by declude
>global.cfg
>
>Not sure what the problem was ...

Have you checked the Declude JunkMail log file to see which test(s) the
E-mail failed?  Have you checked your \IMail\Declude\global.cfg file to see
what tests are set to "DELETE"?

>and none of my other users are having this problem. I added this user to
>the white list even though
>the mail server is already on the white list and now they are able to send
>email and have them get past declude.
>
>Has anyone else seen this problem?

It's not a problem -- it is the standard operation of Declude JunkMail.  If
you scan outgoing E-mail and have it deleted when it fails certain tests,
well, it will get deleted if it fails those tests.
 -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


How can I block the word c u m(take out the spaces) without affecting this 
user?

If the E-mail I sent to the list was blocked on your server, you'll need to 
go through your hold directory to find it.  If you use the DELETE action, 
well, you'll need to search the archives.  :)
   -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
I found the problem.

I have a block on the word c u m (take out the spaces) in my wordfilter list and the 
users name is ac u mmings (take out the
spaces).

How can I block the word c u m(take out the spaces) without affecting this user?


Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 2:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Strange problem



>I had a user today come to me and say that none of the emails they sent
>today where delivered even though they left the users
>outbox. After a general look over I found that every email they were
>sending it was being blocked and deleted as spam by declude
>global.cfg
>
>Not sure what the problem was ...

Have you checked the Declude JunkMail log file to see which test(s) the
E-mail failed?  Have you checked your \IMail\Declude\global.cfg file to see
what tests are set to "DELETE"?

>and none of my other users are having this problem. I added this user to
>the white list even though
>the mail server is already on the white list and now they are able to send
>email and have them get past declude.
>
>Has anyone else seen this problem?

It's not a problem -- it is the standard operation of Declude JunkMail.  If
you scan outgoing E-mail and have it deleted when it fails certain tests,
well, it will get deleted if it fails those tests.
 -Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


I have a block on the word cum in my wordfilter list and the users name is 
acummings.

How can I block the word cum without affecting this user?

That's one of the major difficulties of filtering -- words like "assassin", 
"Dick Hitchcock", "chardonney", etc. will get caught.

Unfortunately, there isn't any way with Declude JunkMail to filter spaces 
before or after the keywords that you are filtering on.  This is in the 
suggestion database, but note that it will require adding several entries 
to account for various punctuation.
-Scott

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RE: [Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
I found the problem. 

I have a block on the word cum in my wordfilter list and the users name is acummings.

How can I block the word cum without affecting this user?


Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-Original Message-
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 2:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Strange problem



>I had a user today come to me and say that none of the emails they sent 
>today where delivered even though they left the users
>outbox. After a general look over I found that every email they were 
>sending it was being blocked and deleted as spam by declude
>global.cfg
>
>Not sure what the problem was ...

Have you checked the Declude JunkMail log file to see which test(s) the 
E-mail failed?  Have you checked your \IMail\Declude\global.cfg file to see 
what tests are set to "DELETE"?

>and none of my other users are having this problem. I added this user to 
>the white list even though
>the mail server is already on the white list and now they are able to send 
>email and have them get past declude.
>
>Has anyone else seen this problem?

It's not a problem -- it is the standard operation of Declude JunkMail.  If 
you scan outgoing E-mail and have it deleted when it fails certain tests, 
well, it will get deleted if it fails those tests.
 -Scott

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Re: [Declude.JunkMail] Strange problem

2002-10-22 Thread R. Scott Perry


I had a user today come to me and say that none of the emails they sent 
today where delivered even though they left the users
outbox. After a general look over I found that every email they were 
sending it was being blocked and deleted as spam by declude
global.cfg

Not sure what the problem was ...

Have you checked the Declude JunkMail log file to see which test(s) the 
E-mail failed?  Have you checked your \IMail\Declude\global.cfg file to see 
what tests are set to "DELETE"?

and none of my other users are having this problem. I added this user to 
the white list even though
the mail server is already on the white list and now they are able to send 
email and have them get past declude.

Has anyone else seen this problem?

It's not a problem -- it is the standard operation of Declude JunkMail.  If 
you scan outgoing E-mail and have it deleted when it fails certain tests, 
well, it will get deleted if it fails those tests.
-Scott

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[Declude.JunkMail] Strange problem

2002-10-22 Thread Greg Foulks
I had a user today come to me and say that none of the emails they sent today where 
delivered even though they left the users
outbox. After a general look over I found that every email they were sending it was 
being blocked and deleted as spam by declude
global.cfg

Not sure what the problem was and none of my other users are having this problem. I 
added this user to the white list even though
the mail server is already on the white list and now they are able to send email and 
have them get past declude.

Has anyone else seen this problem?

Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005

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RE: [Declude.JunkMail] strange problem

2002-06-08 Thread R. Scott Perry


>but one email coming in in one session addressed to two users on different
>domains - still gets treated the same piece of email right?

That's correct.  It doesn't matter whether they are on the same domain or 
not (AOL uses a smart system for sending mail, and knows that both domains 
use the same IP address to accept mail).

>Defaulting to the most restrictive? OR defaulting to the whitlist setting?

The whitelisting will take priority.  If there is no whitelisting, then the 
most restrictive action will be used.
-Scott

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RE: [Declude.JunkMail] strange problem

2002-06-08 Thread Kevin

The problem here is that both E-mails are expected to be treated
identically in a situation like this.  AOL is one E-mail to two recipients
(not two separate E-mails to two recipients).  And IMail also handles it as
one E-mail with two recipients.  So Declude JunkMail has one E-mail that
you want to do two different things to, which just won't work.

>is there anything I can do to prevent this situation?

For this case, you could have "WHITELIST TODOMAIN domainB" in the
global.cfg file, which should prevent any action from being taken on E-mail
addressed to domainB.
-Scott
but one email coming in in one session addressed to two users on different
domains - still gets treated the same piece of email right? Defaulting to
the most restrictive? OR defaulting to the whitlist setting?



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Re: [Declude.JunkMail] strange problem

2002-06-08 Thread R. Scott Perry


>Yesterday I had a mail come into the server. It was addressed to two people
>in our server - on different domains (ain't aol smart). Domain A is set to
>mark the subject of a spam, domain B is set to ignore everything and do no
>actions. Since the mail was delivered in one session - it got marked as spam
>for both users-

The problem here is that both E-mails are expected to be treated 
identically in a situation like this.  AOL is one E-mail to two recipients 
(not two separate E-mails to two recipients).  And IMail also handles it as 
one E-mail with two recipients.  So Declude JunkMail has one E-mail that 
you want to do two different things to, which just won't work.

>is there anything I can do to prevent this situation?

For this case, you could have "WHITELIST TODOMAIN domainB" in the 
global.cfg file, which should prevent any action from being taken on E-mail 
addressed to domainB.
-Scott

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[Declude.JunkMail] strange problem

2002-06-07 Thread Kevin

Yesterday I had a mail come into the server. It was addressed to two people
in our server - on different domains (ain't aol smart). Domain A is set to
mark the subject of a spam, domain B is set to ignore everything and do no
actions. Since the mail was delivered in one session - it got marked as spam
for both users-

This is a rare occasion, but in this case very unhandy - as domain A is my
domain, and I have everything on that declude can do - and like I said, the
mail was from AOL (no postmaster) - is there anything I can do to prevent
this situation? Domain B user was a mailing list alias, and sure enough the
mailing list subject had an ugly "SPAM:" in it.

thanks
Kevin

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