[Declude.JunkMail] Unknown virus
Customer is getting virus notifications but the virus is listed as unknown. Is this a known issue and how do I turn of notification for unknown virus. He is clean. H. Please, DO NOT respond to this e-mail. This is an automated e-mail messagesent to alert you that you attempted to send a virus infected e-mailmessage.Fortunately, no harm is done. i360 Inc.'s advanced virus detection softwaredetected the virus, and the e-mail has been quarantined to prevent furtherdamage. This means that your recipient received a message similar to thisinstead of the virus-infected e-mail. We recommend that you check yoursystemfor viruses before communicating further by using your computer.Our software reported the following about the infected e-mail:The e-mail was sent to: [EMAIL PROTECTED]The e-mail subject: Are the instructions andE-mail contained this virus: Unknown VirusThe virus was located in this file: Unknown FileIf the recipient's address does not appear above,it is because of the nature of certain viruses,which corrupt such information.To find out more about the virus you e-mailed, click to www.sarc.com.To view virus related statistics, click towww.securitystats.com/virusstats.asp.
Re: [Declude.JunkMail] Unknown virus
Customer is getting virus notifications but the virus is listed as unknown. Hmm... that doesn't sound like a Declude JunkMail issue. :) Is this a known issue and how do I turn of notification for unknown virus. Unknown Virus appears when the virus scanner can't report to Declude Virus what the name of the virus is. If this happens to all E-mail, either your virus scanner doesn't support reporting the virus names properly, or you don't have your AV program set correctly. If it happens only on some E-mail, the virus scanner doesn't know the name of the virus -- in which case, most like it has detected a suspicious file. If you use F-Prot, you can remove the VIRUSCODE 8 line to prevent it from detecting such files. -Scott --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Unknown virus
Customer is getting virus notifications but the virus is listed as unknown. Is this a known issue and how do I turn of notification for unknown virus. He is clean. H. This question really belongs on the declude.virus list. :-) From the Declude Virus Manual: Declude Virus (v1.53 and higher) can be set up not to send out E-mail notifications for specific viruses. This is useful for viruses that forge the return address (in which case a You have a virus notification would get sent to someone without a virus). To prevent a notification from getting sent out, you can add a line SKIPIFVIRUSNAMEHAS Virusname to the beginning (before the first blank line) of any of the \IMail\Declude\*.eml files (typically just the sender.eml and otherpostmaster.eml files). Virusname should be replaced with a string that always appears in the name of the virus and any variants; for example SKIPIFVIRUSNAMEHAS Klez. Note that there can only be one space (or tab) between SKIPIFVIRUSNAMEHAS and the virus name. To prevent the notifications from being sent for multiple viruses, you need to have a SKIPIFVIRUSNAMEHAS line for each virus. If you are referring to vunerabilities see the link below and follow the thread. http://www.mail-archive.com/declude.virus@declude.com/msg04005.html -Patrick --- [This E-mail scanned for viruses by Declude/McAfee] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Unknown virus
Can you post a virus log snippet? It is possible an error was returned by the virus scanner. The logs will show this. John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Heimir Eidskrem Sent: Tuesday, November 19, 2002 9:21 AM To: [EMAIL PROTECTED] Subject: [Declude.JunkMail] Unknown virus Customer is getting virus notifications but the virus is listed as unknown. Is this a known issue and how do I turn of notification for unknown virus. He is clean. H. Please, DO NOT respond to this e-mail. This is an automated e-mail message sent to alert you that you attempted to send a virus infected e-mail message. Fortunately, no harm is done. i360 Inc.'s advanced virus detection software detected the virus, and the e-mail has been quarantined to prevent further damage. This means that your recipient received a message similar to this instead of the virus-infected e-mail. We recommend that you check your system for viruses before communicating further by using your computer. Our software reported the following about the infected e-mail: The e-mail was sent to: [EMAIL PROTECTED] The e-mail subject: Are the instructions and E-mail contained this virus: Unknown Virus The virus was located in this file: Unknown File If the recipient's address does not appear above, it is because of the nature of certain viruses, which corrupt such information. To find out more about the virus you e-mailed, click to www.sarc.com. To view virus related statistics, click to www.securitystats.com/virusstats.asp. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
