Re: [IxDA Discuss] Raising awareness for Interaction Design in a corporate IT company

2008-05-13 Thread Sachendra Yadav
I had recently written a post about the need to evangelize Usability
in organizations:

Easy is good but it is not enough
http://sachendra.wordpress.com/2008/05/06/easy-is-good-but-it-is-not-enough/

You might find the links on analyzing the business case for Usability
(important to convince the big wigs on ROI) and digging down deeper
into promoting usability in organizations helpful.

Sachendra
http://sachendra.wordpress.com

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[IxDA Discuss] how to make automatic mails junk filter proof

2008-05-13 Thread sreeramen ramaswamy
Hi guys,
Some consumer applications are marketed as an exclusive and only invitation
based registration. For instance when gmail started people could get it
based on selective invitation only.

Sometime these message get into the junk folder of your email and you may
not see them or open them So what needs to be done to the subject of the
mail, text of the automatic mails. to prevent it from geeting it into junk.

ant useful pointers would help.

thanks,
Ram

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Re: [IxDA Discuss] IRC for IXDA?

2008-05-13 Thread David Malouf
I too think that Twitter is the new chat mechanism.

I have set up a twitter account http://twitter.com/ixda
If you follow that account and someone sends a direct message d
ixda [message] everyone who follows will get it. I'm using a
twitter app called grouptweet.com 

When you send a direct message it will show up in the follower's
feed as:
ixda via @[sender]: [message]



But I can also see how chat is different and better for certain
things.

A better version of chat might be to use something like Campfire
by the folks at 37Signals. It is good b/c it allows more robust
communications but in the same synchronous manner as IRC. Just a
thought. But for now anyone and everyone is invited to follow
ixda on twitter.

In the end if people like different channels and the channels are
free or close to free, what's to stop people from using them. I
guess the only concern is that you represent the org when you set
these things up. 

-- dave




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28908



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Re: [IxDA Discuss] Do you ask for Functions or Scenarios?

2008-05-13 Thread AJKock
It seems that the guys/girls over at 37Signals also prefer design over
functional spec.
http://www.37signals.com/svn/archives2/the_interface_as_a_spec_including_stories_inline.php

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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-13 Thread Chauncey Wilson
I ordered one of these pens a few weeks ago.  Will do a review when I get it.

Chauncey

On Mon, May 12, 2008 at 8:45 PM, Rob Tannen [EMAIL PROTECTED] wrote:
 I've been following this product for months since pre-launch.  and
 wrote about its promising application to a number of user research
 methods:

 http://www.designingforhumans.com/idsa/2007/12/lightscribe---p.html

 Unfortunately the customer service behind the product has not been
 altogether impressive with multiple launch dates (January,
 March), but no products shipped.  I'm supposed to get my pre-launch
 order (from six weeks ago) sometime this week.  I still believe it's
 a valuable product,especially because it provides binaural microphones
 for realistic audio recording -  but am losing my patience.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=28968



 
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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Martin

 Are there any good conventions for displaying a partially selected

checkbox?


One I have seen a lot (in Windows) is a gray checkmark for Case 2.

HTH,
-- 
Martin Polley
Technical writer, etc.
+972 52 3864280
http://capcloud.com/

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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Oleh Kovalchuke
I have seen it done with check box, which is selected with grayed check mark
(the checkbox itself wasn't gray). That made me think, but not for too
long.

-- 
Oleh Kovalchuke
Interaction Design is design of time
http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm


On Tue, May 13, 2008 at 9:30 AM, David Mathew [EMAIL PROTECTED] wrote:

 Are there any good conventions for displaying a partially selected
 checkbox? I have a tree of checkboxes and I'm trying to think of the
 clearest way to show the user an indication that a parent checkbox is in
 one
 of the following three states:

 1. All of its items (child checkboxes) are selected/checked
 2. Some but not all of its items are selected (partially selected, ie
 some
 child checkboxes are checked and some are not)
 3. None of its items are selected (no child checkboxes are checked)

 Cases 1 and 3 are easily shown with a checkmark or lack of a checkmark,
 but
 what about case 2? What is the best way to visually indicate the partial
 selection to the user? Should the indication be different in a web
 application as opposed to a windows application? (I'm currently working on
 a
 web application)
 
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[IxDA Discuss] RSS for IxDA

2008-05-13 Thread Dan Harrelson
I recently subscribed to this discussion's feed and would like to  
follow it instead of the mailing list. I find it too easy to fall  
behind on email and can read the feed via my mobile on the 1.5 hour  
daily train commute.


The feed only displays snippets of each message. Is this a design  
decision or is there some technical limitation on the IxDA backend  
enforcing this limit? I'd vote for the full message to be included,  
please.


...Dan

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Re: [IxDA Discuss] Ubiquitous computing -- Pulse livescribe smart pen

2008-05-13 Thread Cindy Alvarez
I talked to someone at LiveScribe and the pens are shipping now.  :)
Hopefully the wait won't be much longer!

Cindy
--
The Experience is the Product - http://www.cindyalvarez.com

On Tue, May 13, 2008 at 9:14 AM, Chauncey Wilson [EMAIL PROTECTED]
wrote:

 I ordered one of these pens a few weeks ago.  Will do a review when I get
 it.

 Chauncey

 On Mon, May 12, 2008 at 8:45 PM, Rob Tannen [EMAIL PROTECTED]
 wrote:
  I've been following this product for months since pre-launch.  and
  wrote about its promising application to a number of user research
  methods:
 
  http://www.designingforhumans.com/idsa/2007/12/lightscribe---p.html
 
  Unfortunately the customer service behind the product has not been
  altogether impressive with multiple launch dates (January,
  March), but no products shipped.  I'm supposed to get my pre-launch
  order (from six weeks ago) sometime this week.  I still believe it's
  a valuable product,especially because it provides binaural microphones
  for realistic audio recording -  but am losing my patience.
 
 
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  Posted from the new ixda.org
  http://www.ixda.org/discuss?post=28968
 
 
 
  
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[IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread David Mathew
Are there any good conventions for displaying a partially selected
checkbox? I have a tree of checkboxes and I'm trying to think of the
clearest way to show the user an indication that a parent checkbox is in one
of the following three states:

1. All of its items (child checkboxes) are selected/checked
2. Some but not all of its items are selected (partially selected, ie some
child checkboxes are checked and some are not)
3. None of its items are selected (no child checkboxes are checked)

Cases 1 and 3 are easily shown with a checkmark or lack of a checkmark, but
what about case 2? What is the best way to visually indicate the partial
selection to the user? Should the indication be different in a web
application as opposed to a windows application? (I'm currently working on a
web application)

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Re: [IxDA Discuss] IRC for IXDA?

2008-05-13 Thread Jeff Garbers

On May 13, 2008, at 4:27 AM, David Malouf wrote:


I too think that Twitter is the new chat mechanism.


As an old chat guy, but relatively recent Twitter user, I must  
respectfully disagree.  For me, at least, Twitter is almost  
exclusively casual watercooler conversation. Granted, people do  
raise questions and get answers, but I don't think the medium lends  
itself to rapid, back-and-forth conversations, if only because Twitter  
limits the frequency at which you can refresh your messages (at least  
when using Twitterific, that's the case).  There's also a better sense  
of presence on an IRC channel, so I can open the channel and see who's  
there and know if it's worth my time to ask a question, whereas I  
have no idea who might actually be looking at a Twitter feed at any  
moment.


I think a Twitter channel for IXDA would be appropriate for quick  
postings of interesting URLs, notices of upcoming events, and so on,  
but I'd much rather use IRC for interactive discussions.




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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Christine Neidley
Does it need to have checks? Why not have a box that is completely
filled in for the first [all black], half filled in for the second
[black/white], and empty for the third [all white]? This may also help
differentiate the parent folders from the children by having the
children be all checkboxes.

-Christine

On Tue, May 13, 2008 at 1:15 PM, Oleh Kovalchuke [EMAIL PROTECTED] wrote:
 I have seen it done with check box, which is selected with grayed check mark
  (the checkbox itself wasn't gray). That made me think, but not for too
  long.

  --
  Oleh Kovalchuke
  Interaction Design is design of time
  http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm




  On Tue, May 13, 2008 at 9:30 AM, David Mathew [EMAIL PROTECTED] wrote:

   Are there any good conventions for displaying a partially selected
   checkbox? I have a tree of checkboxes and I'm trying to think of the
   clearest way to show the user an indication that a parent checkbox is in
   one
   of the following three states:
  
   1. All of its items (child checkboxes) are selected/checked
   2. Some but not all of its items are selected (partially selected, ie
   some
   child checkboxes are checked and some are not)
   3. None of its items are selected (no child checkboxes are checked)
  
   Cases 1 and 3 are easily shown with a checkmark or lack of a checkmark,
   but
   what about case 2? What is the best way to visually indicate the partial
   selection to the user? Should the indication be different in a web
   application as opposed to a windows application? (I'm currently working on
   a
   web application)
   
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Re: [IxDA Discuss] RSS for IxDA

2008-05-13 Thread Andy Edmonds
Nabble offers a full RSS feed for this list, and many other HCI lists: 
http://www.nabble.com/ixdg.org-f2305.html


Dan Harrelson wrote:


The feed only displays snippets of each message. Is this a design 
decision or is there some technical limitation on the IxDA backend 
enforcing this limit? I'd vote for the full message to be included, 
please.





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Re: [IxDA Discuss] RSS for IxDA

2008-05-13 Thread David Malouf
Hi Dan, you can get the full feed and many other feeds here:

http://www.ixda.org/rss.php

(It is the link under the standard RSS feed link in the right column;
just my way to say it was there all along.)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28997



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Re: [IxDA Discuss] What Colors do Designers like on a Website's Home Page?

2008-05-13 Thread Oleh Kovalchuke
I feel turquoise this morning.

-o.

On Fri, May 9, 2008 at 5:58 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote:

 
  We are a design and usability staffing company redesigning our website.
  While we have come closer to the layout for our website's home page we
 are
  having a debate on the colors to use on the home page.


 You might be asking the wrong question. Instead of asking what colors
 designers will like (answer: all of them, depending on who you ask), ask
 what personality, mood, theme, etc, you're trying to communicate. Color
 choices should be part of the result of that answer.

 -r-
  
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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Adam Korman
The standard Mac OS behavior is to indicate partial selection with a  
horizontal line instead of a check mark. I think this is more  
successful than the greyed out check mark that a couple of people  
mentioned, since the greying may make the control look unclickable  
(unless that's what you want). Clicking on a partial checkbox acts  
like select all. I think there's a similar Windows standard, but I  
can't remember if it's a horizontal line or something else (I seem to  
remember a dot or square? not sure...).


The horizontal line might be problematic if your tree control uses  
pluses (+) and minuses (-) for expanding/collapsing the tree because  
you'd have one visual cue for two distinct controls, which could  
cause confusion. Mac OS uses right-facing and down-facing triangles  
for expand/collapse, which avoids this issue.


-Adam


On May 13, 2008, at 8:30 AM, David Mathew wrote:


Are there any good conventions for displaying a partially selected
checkbox? I have a tree of checkboxes and I'm trying to think of the
clearest way to show the user an indication that a parent checkbox  
is in one

of the following three states:

1. All of its items (child checkboxes) are selected/checked
2. Some but not all of its items are selected (partially  
selected, ie some

child checkboxes are checked and some are not)
3. None of its items are selected (no child checkboxes are checked)


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Re: [IxDA Discuss] RSS for IxDA

2008-05-13 Thread David Malouf
Hi Dan, you can get the full feed and many other feeds here:

http://www.ixda.org/rss.php

(It is the link under the standard RSS feed link in the right column;
just my way to say it was there all along.)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28997



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[IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Jeff Garbers
Most of us old-timers probably expected voice I/O to be a common part  
of personal computing by now. But here we are in 2008, and I don't see  
even early signs of voice emerging into the mainstream.  Products like  
Naturally Speaking have some popularity, but my sense is that they're  
used far more for dictation than any sort of command and response  
interface.   Both Mac OS X and Windows Vista have built-in speech  
recognition capability, but does anybody use them (or even know  
they're there)?


So my question for the group is: why? Is it due to technical  
shortcomings, like recognition accuracy and dealing with background  
noise? Are there social issues, like not wanting to be overheard or  
feeling silly talking to a machine?


Or is it that splicing a voice-based UI into current graphical  
interfaces just doesn't give a satisfactory user experience?


This, to me, is the most intriguing possibility. Voice command today  
reminds me of the earliest versions of mice for PCs, which generated  
arrow keystrokes as you moved them around; although they were  
ostensibly compatible with the existing applications, they just didn't  
work well enough to justify using them.  Could it be that an effective  
voice-based UI requires a more basic integration into the OS and  
applications? Perhaps we need an OS-defined structure for a spoken  
command syntax and vocabulary rather than just expecting users to  
speak menu items?


Why aren't we talking to our computers yet? Should we be?




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Re: [IxDA Discuss] IRC for IXDA?

2008-05-13 Thread David Malouf
HI Jeff, I think you make some interesting points.
I think though that different people are going to have different
needs and reactions.

I do have to say that there is the I need yet another application
open phenomena going on. If you have an IRC client open for other
things in your life then it makes sense, but opening one just for
this doesn't make as much sense. The opposite is also true. I
wouldn't recommend getting a twitter account and opening a twitter
client up (Hate twitter in the web version) if you don't use it in
other ways.

I do like the idea of posting URLs, event announcements and the like.
Great idea for using this.

I know there has been a lot of requests for local lists and chats
and what not from some local leaders, I wonder if setting up (IT IS
S EASY) local group tweets might be useful to people around
events and job announcements and the like.

Coroflot the Design job board is using twitter for job posts now and
I really like it.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28908



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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Corn Walker

On May 13, 2008, at 11:30 AM, David Mathew wrote:


Are there any good conventions for displaying a partially selected
checkbox? I have a tree of checkboxes and I'm trying to think of the
clearest way to show the user an indication that a parent checkbox  
is in one

of the following three states:


I've seen a number of conventions in use, including completely  
filled, partly filled, and empty boxes for 1, 2 and 3 respectively as  
well as black check marks for 1 and grey check marks for 2. On the  
Mac OS the Omni Group applications use a check mark for 1 and a dash  
for 2 although on Windows the latter might lead to confusion with the  
tree collapse and expansion widgets (Omni uses a disclosure triangle  
for tree expansion and collapse).


Corn Walker
The Proof Group
http://proofgroup.com/


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[IxDA Discuss] USABILITY EXPERIENCE ARCHITECT *Chicago, IL *WHITTMANHART *Full Time

2008-05-13 Thread Jess Lipson

WHITTMANHART Interactive is looking for a Usability Experience Architect
to develop highly effective and valued interactive user experiences that
support clients' goals through understanding, managing, and meeting user
expectations





 Responsibilities:



 * Discovers, tests, and integrates business and user
requirements

 * Develops user profiles and personas from audience
information

 * Models user experience through all levels including
interaction prioritization and support

 * Develops user paths and task models including multi-state
models (personalized or customized)

 * Designs interactive navigation, focusing on issues of
semantics and semiotics

 * Models and designs cross-cultural experiences

 * Assesses and facilitates ideas and requirements for
interactive functionality

 * Assesses and understands the complexities of data sourcing
and processing in the context of interactive experiences

 * Transforms business requirements into experience models

 * Gathers information, requirements, and data for interactive
properties

 * Facilitates information gathering sessions including
interviews, work sessions, focus groups, field studies, and usability
testing with audiences and users

 * Works within collaborative team structures including concept
development leaders, visual and multimedia communication resources,
development teams, etc.

 * Interacts with audiences directly to gather data and
opinions

 * Analyzes usage data (web logs, etc.) and develops effective
and appropriate metrics for performance and evaluation models for online
properties

 * Demonstrates expert understanding of usability issues and
best practices

 * Provides leadership on assigned teams in collaboration and
concept development to ensure information architecture is fully
leveraged

 * Works closely with project and account management to ensure
that user experience issues and opportunities are identified and dealt
with

 * Provides thought leadership on information architecture
issues at appropriate local and national events and conferences

 * Participates in internal process definition and refinement

 * Mentors new hires and provide leadership for user experience
professionals locally

 * Provides support as needed to all new business and client
presentation activities

 * Ensures compelling and appropriate presentation artifacts
and collateral is produced

 * Establishes and maintain appropriate relationships and
contributions to national and local professional organizations

 * Identifies and follows through on national and local
opportunities for recognition





 Requirements



 * Bachelor's or Master's degree in a related field, such as
technical communications, human-computer interaction, library science,
graphic design, or industrial design

 * 4+ years experience developing highly interactive and
content-rich websites

 * Experience designing rich internet applications desired

 * Working knowledge of HTML, DHTML, XML, JavaScript, graphic
formats, CSS, popular plug-ins, authoring tools and database
environments.

 * Proficiency in Visio, User scenario writing, documentation,
test design and QA scripting



 To apply please send resume to [EMAIL PROTECTED] or go online
to the careers page at www.whittmanhart.com






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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Jeffrey D. Gimzek


Imagine 4 people in a small office all talking to their computers  
every 2 seconds to say new windowscroll down. stop...up...  
select file


I think it is mostly social, although everyone i know that has tried  
voice command has given it up, even when trying home alone in the  
quiet house, so the tech isnt there either.


plus, talking is WAY slower than your hands.


On May 13, 2008, at 11:36 AM, Jeff Garbers wrote:

Most of us old-timers probably expected voice I/O to be a common  
part of personal computing by now. But here we are in 2008, and I  
don't see even early signs of voice emerging into the mainstream.   
Products like Naturally Speaking have some popularity, but my sense  
is that they're used far more for dictation than any sort of command  
and response interface.   Both Mac OS X and Windows Vista have built- 
in speech recognition capability, but does anybody use them (or even  
know they're there)?


So my question for the group is: why? Is it due to technical  
shortcomings, like recognition accuracy and dealing with background  
noise? Are there social issues, like not wanting to be overheard or  
feeling silly talking to a machine?


Or is it that splicing a voice-based UI into current graphical  
interfaces just doesn't give a satisfactory user experience?


This, to me, is the most intriguing possibility. Voice command today  
reminds me of the earliest versions of mice for PCs, which generated  
arrow keystrokes as you moved them around; although they were  
ostensibly compatible with the existing applications, they just  
didn't work well enough to justify using them.  Could it be that an  
effective voice-based UI requires a more basic integration into the  
OS and applications? Perhaps we need an OS-defined structure for a  
spoken command syntax and vocabulary rather than just expecting  
users to speak menu items?


Why aren't we talking to our computers yet? Should we be?


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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Kristopher Kinlen
I am currently dealing with the same questions / problems.  I work in
the clinical space where the user's hands are often gloved up and
covered in fluids.  Interacting with software via a touchscreen or
hardware device presents sterility issues so voice is the natural
solution.  As simple an answer as that seems, to date, few people in
the industry actually use the voice solutions that are available.  

It seems to be creeping in... sync in cars is becoming more common as
well as the touch tone menus on the other end of many 1-800 numbers
being replaced by voice.

I had the same sort of thoughts...


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Gretchen Anderson
plus, talking is WAY slower than your hands.
You bet. At least for some things.

We just did a related project and looked at voice, and one thing that
came up is that StarTrek really set an expectation that's hard to
deliver on. The whole computer: [insert your open ended, humanly voiced
question/command here] thing isn't quite prime time. Plus, people have
a hard time remembering the voice commands where a GUI can give you
prompts.

Another reason is that many platforms make invoking voice command hard.
You often have to go somewhere/do something special and then start
talking. I subscribed to Jott, thinking it would be my new fave way to
set reminders for myself. But in reality I don't remember to make a
special phone call to set a reminder, I go to my calendar on my phone.
Input where you output!

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Christine Boese
David Pogue at NYTimes has been out front about how in love with voice
systems he is. You can search his past columns.

Chris

On Tue, May 13, 2008 at 2:36 PM, Jeff Garbers [EMAIL PROTECTED]
wrote:

 Most of us old-timers probably expected voice I/O to be a common part of
 personal computing by now. But here we are in 2008, and I don't see even
 early signs of voice emerging into the mainstream.  Products like Naturally
 Speaking have some popularity, but my sense is that they're used far more
 for dictation than any sort of command and response interface.   Both Mac OS
 X and Windows Vista have built-in speech recognition capability, but does
 anybody use them (or even know they're there)?

 So my question for the group is: why? Is it due to technical shortcomings,
 like recognition accuracy and dealing with background noise? Are there
 social issues, like not wanting to be overheard or feeling silly talking to
 a machine?

 Or is it that splicing a voice-based UI into current graphical interfaces
 just doesn't give a satisfactory user experience?

 This, to me, is the most intriguing possibility. Voice command today
 reminds me of the earliest versions of mice for PCs, which generated arrow
 keystrokes as you moved them around; although they were ostensibly
 compatible with the existing applications, they just didn't work well enough
 to justify using them.  Could it be that an effective voice-based UI
 requires a more basic integration into the OS and applications? Perhaps we
 need an OS-defined structure for a spoken command syntax and vocabulary
 rather than just expecting users to speak menu items?

 Why aren't we talking to our computers yet? Should we be?



 
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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Christine Boese
It just struck me, I wonder how much of the resistance to it is probably
because of Open the pod bay door, HAL.

Another freaky thing hit me the other day, very disconcerting. I listen to
public radio constantly at home, every morning. I imagine public radio has
many reasons to want to cut costs, but unlike NOAA (the automated weather
repeater you get on your weather radio as you drive through thunderstorms
and tornadoes cross-country... sometimes I just listen so I can feel like
Stephen Hawking is riding with me in the car... if I could just get it to
talk about string theory or something fun), public radio would have
REALISTIC sounding automated voice announcers, wouldn't they?

I really don't think NPR is running segues and other bits from automated
voice generators, but the trick of my ear is that I sometimes HEAR it that
way. Maybe it is in the nature of the digital signal, I don't know, but
either the fake voices being created now are being modeled on the
inflections of NPR announcers (segue announcers, not story readers, who are
clearly real people), or something about the transmission of those announcer
voices is making them sound synthesized.

I definitely have a few HAL moments while listening some mornings, that's
for sure. Except it is usually that woman's synthesized voice, more like the
411 numbers. Calm and NPR-sounding women. I'm sure they test out great for
delivering info in a style to keep us calm while we are being kept on hold.

Chris

On Tue, May 13, 2008 at 3:43 PM, Jeffrey D. Gimzek [EMAIL PROTECTED]
wrote:


 Imagine 4 people in a small office all talking to their computers every 2
 seconds to say new windowscroll down. stop...up... select file

 I think it is mostly social, although everyone i know that has tried voice
 command has given it up, even when trying home alone in the quiet house, so
 the tech isnt there either.

 plus, talking is WAY slower than your hands.



 On May 13, 2008, at 11:36 AM, Jeff Garbers wrote:

  Most of us old-timers probably expected voice I/O to be a common part of
  personal computing by now. But here we are in 2008, and I don't see even
  early signs of voice emerging into the mainstream.  Products like Naturally
  Speaking have some popularity, but my sense is that they're used far more
  for dictation than any sort of command and response interface.   Both Mac OS
  X and Windows Vista have built-in speech recognition capability, but does
  anybody use them (or even know they're there)?
 
  So my question for the group is: why? Is it due to technical
  shortcomings, like recognition accuracy and dealing with background noise?
  Are there social issues, like not wanting to be overheard or feeling silly
  talking to a machine?
 
  Or is it that splicing a voice-based UI into current graphical
  interfaces just doesn't give a satisfactory user experience?
 
  This, to me, is the most intriguing possibility. Voice command today
  reminds me of the earliest versions of mice for PCs, which generated arrow
  keystrokes as you moved them around; although they were ostensibly
  compatible with the existing applications, they just didn't work well enough
  to justify using them.  Could it be that an effective voice-based UI
  requires a more basic integration into the OS and applications? Perhaps we
  need an OS-defined structure for a spoken command syntax and vocabulary
  rather than just expecting users to speak menu items?
 
  Why aren't we talking to our computers yet? Should we be?
 
 
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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Scott McDaniel
I think it'd be fair to say that voice controls would largely need to
be an enhancement to screen/key/mouse
driven input for all the reasons mentioned before.  I fear, too, that
many of the approaches to voice UI is following
the past 20 years of visual UI Design, based on products out there
instead of starting from the ground up of
What would someone want a voice UI to do?

At least if voice command phone systems and the navigation system on
my Prius are any indication, anyway :)

Scott


-- 
'Life' plus 'significance' = magic. ~ Grant Morrison

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Peyush Agarwal
I think the problem w/ voice-based UIs are/would be:
1. Technical - dealing w/ accents, sound levels, ambient noise etc.
2. The computer would need to understand what we 'mean' as opposed to visual UI 
where we click what the computer has to offer
3. Humans work better by recognition rather than recall. Visual UI's aid 
recognition, while voice UI basically requires good recall. You'd have to 
remember the exact command that'd generate desirable response or else you're 
back to #2.
4. This is one of the biggest drawbacks of voice based interaction with a 
computer - it is essentially serial, as opposed to visual UI which is parallel. 
This is one of the reasons why I think the iPhone's visual vmail was such a 
hit. In this respect, the computer would really need to get to the level of a 
human-human interaction - just knowing when to interrupt and when to get 
interrupted in order to carry a serial interaction with almost parallel 
efficiency.
5. Probably I'm just used to the keyboard/mouse, but I think talking to the 
computer would be tiring, unless of course you're doing StarTrek - volume, 
tone, tenor, clarity, noise no bar - and maybe it'll be workable enough...


-Peyush


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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread David Malouf
I think I would only be happy with one if it worked as well and as
kookie as those in Iron Man. There are 2 clear examples of this:
1) Jarvis the incredible AI. Very very natural speech in both
directions.
2) But even his robotic arms responded to incredibly natural and
often colloquial speech as well.

The issue is mode changing. Going into that un-natural mode is very
disconcerting.

I also think you have lot of good points as well. But I really think
the technology isn't there yet. I recently demoed a new Ford Sync
system (co-done w/ Microsoft) and while it was novel, with good
surprises, I think as a total UX it was quite, well sub-par.

In the end I don't think people trust these systems enough b/c
the ones we are forced through have such a negative experience (even
if they are pretty darn functional). Meaning that the total
experience design is flawed, so even if the technical side works
correctly, our total experience emotionally is tied to a very
negative response.

- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Will Parker

On May 13, 2008, at 12:55 PM, Kristopher Kinlen wrote:


I am currently dealing with the same questions / problems.  I work in
the clinical space where the user's hands are often gloved up and
covered in fluids.  Interacting with software via a touchscreen or
hardware device presents sterility issues so voice is the natural
solution. As simple an answer as that seems, to date, few people in
the industry actually use the voice solutions that are available.


I can think of several reasons why voice commands in a surgical  
environment would be problematical.


The best reported reliability I've seen for a simple voice command  
system was around 98%, and frankly, I didn't believe that number when  
I saw it. Most trials involving voice to text systems report about 95%  
reliability, and those usually involved a period of training the  
software to recognize individual users' utterances.


Is ~95% reliability sufficient in the operating room? That depends, I  
suppose, on which functions could not be performed more reliably by  
the operating room staff without adding to the overall cognitive load  
for any one of the staff.


And if we're talking about introducing introducing slightly-unreliable  
functionality into a risk-sensitive, cognitive-load-sensitive process,  
I have to ask what *actual* improvements in surgical practice (other  
than reducing the cost of staffing an operating room) would come from  
voice command systems?


-Will

Will Parker
[EMAIL PROTECTED]




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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Loredana Crisan

This is an interesting topic.
I'm currently working on a Voice UI for a consumer product application.

It seems to me that while voice I/O promises to deliver an enhanced  
experience, the technology does not and cannot yet live up to its  
promise.
Aside from the social awkwardness of talking to your computer in an  
office full of people, here's what makes matters even worse:


1. Recognizers usually tend to miss-recognize short words that would  
feel intuitive to the user, such as back and next and stop
What you are left with as the a designer is Go back, Play next, Stop  
now - words that consumers would never think to say, and frankly  
irritate them.


2. Let's assume though that they do make the effort to learn the  
keywords, and are alone (or ignore the folks at the office). They  
open their mouth wide and say Plaaay Nxt.  only to be faced  
with their worst fear: I'm sorry, I couldn't understand that.


Us humans rely heavily on being able to communicate. Our survival as  
a species depends on it, and our success is a direct result of the  
ability we have to understand each other.
We are hard-wired to be really upset when we cannot make ourselves  
understood. At the gut-level, miscommunication is a threat.


The application I'm working on gives users the option to interact  
either via keypad input or voice input. Only about 30% choose voice.
It's convenient when they're driving, when they absolutely need to  
focus their eyes on something else.


But in truth, with the current technology, there seem to be  
circumstances in which the advantage of using voice to communicate  
with a machine is greater than its drawbacks.


Loredana


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Re: [IxDA Discuss] Visual indication of a partially selected group

2008-05-13 Thread Will Parker

David:

Are there any good conventions for displaying a partially selected  
checkbox?


I'd recommend against referring to this state as 'partially selected';  
instead, think of it as 'partially activated'. You'll see why in a  
moment.


Adam:

The standard Mac OS behavior is to indicate partial selection with a  
horizontal line instead of a check mark.


See http://twitpic.com/11co for an example from Linotype FontExplorer  
on Mac. The parent grouping is the Arial Narrow font family, and one  
of the members of the family has been disabled. I don't have a Windows  
box handy at the moment, but I'm sure I've seen the same usage in apps  
that don't use the standard Windows tree control.


I think this is more successful than the greyed out check mark  
that a couple of people mentioned, since the greying may make the  
control look unclickable (unless that's what you want).


IMO, 'greyed out' state displays should be reserved for 'currently  
inactive AND inaccessible' controls. However, if you're rolling your  
own control imagery, Christine's suggestion of all-black, half-black,  
and all-white could work if used consistently.


Clicking on a partial checkbox acts like select all. I think  
there's a similar Windows standard, but I can't remember if it's a  
horizontal line or something else (I seem to remember a dot or  
square? not sure...).


The horizontal line might be problematic if your tree control uses  
pluses (+) and minuses (-) for expanding/collapsing the tree because  
you'd have one visual cue for two distinct controls, which could  
cause confusion. Mac OS uses right-facing and down-facing triangles  
for expand/collapse, which avoids this issue.


You'll also note from the Mac example that there are different visual  
cues for active/inactive (checkboxes for child objects), partially- 
activated group (check box for the parent object) and current  
selection (the dark background for the currently-selected font).


The last of these cues is important in cases where useful information  
or interaction related to the *currently-selected* item can be  
accessed whether or not the item is *currently-active*. That's why I  
warn against confusing activation and selection.


For example, in the UI sample I provided, Arial Narrow Bold is  
inactive and selected. Because it is the current selection, Linotype  
FontExplorer shows me quite a lot of information (not shown in the  
screenshot) that helps me decide which fonts should be active and  
which shouldn't. I can shift-click on another font, Arial Narrow  
Italic, to make a discontiguous selection without changing the  
activation state of the two fonts, and the app shows useful  
information about both fonts. Contextual commands are available to set  
all selected items to a common active or inactive state, regardless of  
their current activation state.


Regardless of the visual design you adopt, ALWAYS account for all the  
overlapping functional states a given control can be in, including  
FAIL. That's somewhat important for the visual design, but it's  
absolutely required for proper communication with your developers.



- Will

Will Parker
[EMAIL PROTECTED]

On May 13, 2008, at 8:30 AM, David Mathew wrote:


I have a tree of checkboxes and I'm trying to think of the
clearest way to show the user an indication that a parent checkbox  
is in one

of the following three states:

1. All of its items (child checkboxes) are selected/checked
2. Some but not all of its items are selected (partially selected,  
ie some

child checkboxes are checked and some are not)
3. None of its items are selected (no child checkboxes are checked)

Cases 1 and 3 are easily shown with a checkmark or lack of a  
checkmark, but
what about case 2? What is the best way to visually indicate the  
partial

selection to the user? Should the indication be different in a web
application as opposed to a windows application? (I'm currently  
working on a

web application)

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Tim Ostler
1. Above all it is social. Working amongst fellow workers all talking to
their computers would be like working in a call centre - only without the
scope for eavesdropping on something interesting..
2. It creates more cognitive load for both human and computer:
- for the human, to verbalise what you want something on screen to do and
then say it, then confirm that it has worked;
- for the computer, to interpret the sound it detects and convert that into
interface instructions

I am not surprised that voice recognition is more widely used for dictation
than for commands, as that is a situation where it can offer real
productivity benefits. Even here, some people just prefer to express
themselves with a keyboard; personally I never got used to using a
dictaphone or dictating to a secretary (remember them?) .


 --
Tim Ostler
London

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[IxDA Discuss] Luke Wroblewski's Web Form Design book is now available

2008-05-13 Thread Louis Rosenfeld
(apologies for cross-posting)

Hi all; Web Form Design:  Filling in the Blanks by Luke Wroblewski
is now on sale.  You can order it from either Rosenfeld Media or from
Amazon.  Order it directly from us and you'll receive both the
screen-optimized digital edition and the full-color paperback for
US$36 (you'll pay the same price for just the paperback at Amazon).
You can learn more and order here:
http://www.rosenfeldmedia.com/books/webforms/

All 200+ of the book's illustrations are freely available under a
Creative Commons license for you to use and peruse via Flickr:
http://www.flickr.com/photos/rosenfeldmedia/sets/72157604272550634/

Here's the blurb:  Forms make or break the most crucial online
interactions: checkout (commerce), registration (community), data
input (participation and sharing), and any task requiring information
entry. In Web Form Design, Luke Wroblewski draws on original
research, his considerable experience at Yahoo! and eBay, and the
perspectives of many of the field's leading designers to show you
everything you need to know about designing effective and engaging Web
forms.

Thanks!

cheers


--
Louis Rosenfeld :: http://louisrosenfeld.com
Rosenfeld Media :: http://rosenfeldmedia.com

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Re: [IxDA Discuss] Luke Wroblewski's Web Form Design book is now available

2008-05-13 Thread Weixi Yen
 i read some of his essays and they are quite enjoyable to read.

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-13 Thread Victoria Stanbach
I used to work for a start-up called AgileTV. We developed a very
robust speech to TV control interface. The company is now called
Promptu. Check them out: www.promptu.com

- Speech recognition is very advanced today. You can have anyone
speak a number of specific words into a microphone and the computer
adapts to your speech. Promptu's technology of speech
inputserverresponse is very fast.

- In many user tests the system was found to be very interesting and
useful to some - mainly elderly and disabled, but we ran a regional
test with a local cable company, typical users found that it was just
as complicated to learn the new speech interface as it was to navigate
the on screen guides. 





. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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