Re: [IxDA Discuss] date pickers starting on Sunday
I'd agree with the last comment -- it makes sense for Sat and Sun to be placed together on a calendar -- these being, for me (and many people who work a standard working week) -- the weekend, and Monday to Friday being weekdays; therefore two distinct units within the week. Although I live in the UK and apparently our week starts on a Sunday, I never realised this -- I've always assumed it started on a Monday (when the working week starts). 2009/8/6 Kim Bieler kimbie...@gmail.com Interesting topic. Since I've been able to choose (thanks to software-based calendars) I've always preferred to start my week on a Monday. I'm a visual thinker, so in my mind, the week is a 5-day chunk followed by a 2-day chunk. I don't know how universal this is but I find it far easier to grasp immediately what my month looks like if the calendar has Saturday Sunday next to each other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44080 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [EVENT] IxDA NYC - Thurs, August 13 - Prototyping for UX Practitioners
Ever had a moment when you’re presenting your detailed design work and you get an unenthusiastic Is that it? from your audience? This can sometimes happen when a project has been in design development without conceptual feedback or consensus-building. We often move forward rapidly with our detailed design work due to time pressure. Sure, we incorporate our assumptions about the users, their needs, the technology, and the business. But those assumptions need to be validated early and often (with stakeholders and end users) to ensure success. Prototyping -- building a mockup of a design to validate its direction -- has never been easier. Designers today have a plethora of tools for every stage of the development process. New techniques make it fast and easy to get a design working, allowing you to effectively communicate your intentions to others. We've invited Todd Zaki Warfel, author of the upcoming book “A Practitioner's Guide to Prototyping”, to give us a comprehensive overview of the prototyping landscape. You'll see the full gamut of prototyping techniques, from paper to JavaScript and everything in between. Todd will also lead participants in a hands-on paper prototyping exercise to demonstrate the amazing power of paper. The event is free of charge and open to all interested parties. However, for security reasons, only those on the guest list will be admitted. Please bring photo ID. ~ ~ ~ ~ ~ ~ ~ ~ ~ Registration: http://tinyurl.com/IxDAAug09 ~ ~ ~ ~ ~ ~ ~ ~ ~ WHEN Thursday, August 13, 2009 6:30 - 7:00 p.m. Networking and light refreshments 7:00 - 8:30 p.m. Discussion Please plan to arrive by 7:00 p.m. as the security desk will close at that time. WHERE Pace University One Pace Plaza New York, NY 10038 Be sure to enter via the Spruce Street entrance. Well will be on the Level B of the building. Map: http://tinyurl.com/lge53z Subway: 2/3, A/C, 4/5/6, N/R ABOUT THE SPEAKER Todd Zaki Warfel, founder and principal designer at Messagefirst, has been designing products and services for over 15 years. Todd’s clients have included fortune 500 companies like ATT Wireless, Bankrate, Citibank, and Comcast, as well as smaller companies like Numara and rPath. An internationally recognized thought leader on research and design, and member of the Web Standards Project Education Task Force, he has spoken at conferences and taught workshops around the globe. His upcoming book, Practical Prototyping (Rosenfeld Media) will discuss how prototypes are more than just a design tool and show you how to use prototyping to create a common language, market a product, gain internal buy-in, and test feasibility with your development team. Anticipated publication is in 2009. Todd currently lives in Philadelphia, blogs at toddwarfel.com, and twitters @zakiwarfel. ABOUT OUR LOCATION SPONSER For more than 100 years, Pace University has been preparing students to become leaders in their fields by providing an education that combines exceptional academics with professional experience and the New York advantage. Pace has three campuses, in New York City, Westchester, and White Plains. A private metropolitan university, Pace enrolls approximately 13,500 students in bachelor’s, master’s, and doctoral programs in the Dyson College of Arts and Sciences, Lienhard School of Nursing, Lubin School of Business, School of Education, Seidenberg School of Computer Science and Information Systems, and School of Law. ABOUT IxDA The Interaction Design Association (http://www.ixda.org) is a member-supported organization committed to serving the needs of the international interaction design community. With the help of more than 10,000 members worldwide, we provide a network for advancing the discipline of interaction design. IxDA was founded in 2003 as an online discussion list and in just five years the organization has grown to include over 60 local groups worldwide and an annual global conference on interaction design for interaction designers. As one of the largest local groups, IxDA NYC produces monthly face-to-face events for Interaction Design and User Experience professionals who create systems and products of all types: web, desktop, mobile, consumer electronics, digitally-enhanced environments, etc. If you'd like to know more, please email nyc-lo...@ixda.org. ~ ~ ~ ~ ~ ~ ~ ~ ~ Registration: http://tinyurl.com/IxDAAug09 ~ ~ ~ ~ ~ ~ ~ ~ ~ See you there! The IxDA NYC Local Leaders Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] HTC hero - what are your thoughts?
Nikhil - I think it shows a shift the way new mobile interfaces are breaking news as much, if not more than the hardware. See HTC Sense, LG S-Class. It's great you see people saying i want this or that UI ported onto my phone. Little bit on the design process here: http://www.wallpaper.com/technology/htc-hero-handset/3496 with HTC'c chief tech officer. My understanding is they worked very hard on the interface here, taking advantage of the ability to multitask etc. I have ordered one arriving tuesday. Maybe give more feedback then if i feel i have something incisive to say about it. I agree these new interfaces should be bigger news! Matt On Fri, Jul 10, 2009 at 7:36 PM, j. eric townsend j...@flatline.net wrote: I haven't gotten to play with one yet, but (on my G1) I really like the haptic feedback they added in 1.5 for things like the screen unlock and other touch events. -- J. Eric jet Townsend -- designer, fabricator, hacker design: www.allartburns.org; hacking: www.flatline.net; HF: KG6ZVQ PGP: 0xD0D8C2E8 AC9B 0A23 C61A 1B4A 27C5 F799 A681 3C11 D0D8 C2E8 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Company goals vs. user goals
Hi Jennifer, You're in a challenging position. Another thing to keep in mind is that you might be able to convince your Bosses the right thing to do is talk to your users directly to find their goals. I'm not being discouraging, because it's helpful to keep in mind as you try to sway them. I'll point you to two articles, which explain in general how the market maturity determines the importance placed on design. We just read these at the UX Book Club Boston. It's food for thought: 1. Investing in Design by Jess McMullin -- http://nform.ca/publications/investing-in-design 2. Deriving Design Strategy from Market Maturity by Jared Spool -- http://www.uie.com/articles/derivingdesignstrategy/ Good luck with convincing your bosses that your customers want different things than they do, and have hope you'll make that difference clear. Cheers, Jason R. -- Jason Robb ja...@jasonrobb.com www.jasonrobb.com www.uxboston.com http://uiscraps.tumblr.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from ixda.org (via iPhone) http://www.ixda.org/discuss?post=44399 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Research participants needed for a study about IA/IXD
Hello IXDA, My name is Adrienne Massanari, and I am an Assistant Professor at Loyola University Chicago in the School of Communication. I am currently working on a project related to information architecture/interaction design practice, and I’d like your help. I want to understand how individuals working within the field of information architecture/interaction desig talk about these emerging disciplines. If you are an information architect, interaction designer, user-experience designer, or otherwise consider yourself responsible for creating the IA/IXD of web sites/applications, I would like to interview you to get a better understanding of how you think about your work. Some topic areas I’m interested in discussing include: 1. the kinds/type of research you use to understand user needs; 2. how you view your various roles within your team/organization; 3. any tensions you might feel between your roles; and 4. your perspective on the field as a whole. Participation in this study is voluntary. If you choose to take part, I would like to spend about 45-60 minutes talking with you about the topics above. This interview will be voluntarily audio-recorded. I will e-mail you a copy of the informed consent form for this study and answer any questions you may have about the study. Prior to the scheduled interview, I will send you a list of topics I would like to discuss. These interviews will be confidential, and any identifying information about you will be kept confidential during the research process and changed/omitted in any publications that result from this study. If you choose to participate in this study, you will be entered into a drawing for a $50 Amazon gift certificate. Please contact me at amassan...@luc.edu* if you are interested in participating. If you are unavailable or unwilling to complete this study, but would like more information about my research project, please contact me directly. Thank you for your time. Adrienne Massanari, PhD School of Communication Loyola University Chicago 312.915.6861 amassan...@luc.edu *Please note that I cannot ensure the confidentiality of information sent via e-mail. Apologies for the cross-posting. Thanks for your help! Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] date pickers starting on Sunday
If your app is intended for European users, please use Monday as starting day. The Sunday - Saturday week is so annoying if you aren't used to it, believe me :) arjuna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44080 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Endless.com code snippet (Tread: Long list with multi-select )
I forgot to note that, as the name implies, the DataTables plugin is meant for manipulation of tables, but still might help you for the live filter aspect. (Although I'm sure there is probably a more suitable filter plugin out there) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44386 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [JOB] UX Designer UX Researcher - Renton, WA - Tyler Technologies - Full Time
User Experience Researcher Responsible for designing, conducting, analyzing, and interpreting user research to ensure the most comprehensive information is obtained from our partners and customers so the user experience of our business software solutions will be the best in the industry. [More details here…http://tylertech.com/Default.aspx?tabid=1115] User Experience Designer Responsible for ensuring that the next generation of software products are delivered with the best-in-industry user experience. [More details here…http://tylertech.com/Default.aspx?tabid=1116] About Tyler Technologies We are a technology company working exclusively with the public sector. Our employees work on a variety of current products and new projects that allow for technological development in both the hardware and software fields. Our employees rest assured that they are working for a stable, profitable company with controlled and steady growth. Tyler Technologies is publicly traded on the New York Stock Exchange (NYSE: TYL)http://www.tylertech.com/investors.htm. And we have the accolades to back it up.http://tylertech.com/Default.aspx?tabid=451 Eva Snee User Experience Researcher Tyler Technologies, Inc. 1100 Oakesdale Ave SW Renton, WA 98057 Phone: 800-328-0310 x1658 Fax: (425) 228-1870 E-mail: eva.s...@tylertech.com Web: www.tylertech.com This email and any files transmitted with it are confidential and intended solely for disc...@ixda.org. If you are not the named addressee you should not disseminate, distribute, copy or alter this email. Any views or opinions presented in this email are solely those of the author and might not represent those of Tyler Technologies. Warning: Although Tyler Technologies has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Endless.com code snippet (Tread: Long list with multi-select )
Hi Shannon, While I don't remember coming across a code snippet or plugin that does exactly what you're looking for, you might find the DataTables plugin (http://plugins.jquery.com/project/DataTables) helpful for the filter-as-you-type functionality. For what it's worth, the whole thing should be pretty trivial to build from scratch if you're at all familiar with JQuery. Hope that helps, and good luck! -Colin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44386 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] [Job] : Sr. User Experience Architect, Chicago, Illinois, Full Time
Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies. Sears Holdings Corporation, the parent company of Kmart and Sears, Roebuck and Co., is the nation's fourth largest broad-line retailer with over $50 billion in annual revenues and approximately 3,800 Full-line and specialty retail stores in the United States and Canada. We are the leading home appliance, lawn garden and tools retailer in the U.S. and operate the largest home services business in the nation. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering including such well-known labels as Lands' End, Jaclyn Smith, Martha Stewart Everyday and Joe Boxer, as well as the Apostrophe and Covington brands. We are committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. Sears Holdings is seeking an experienced Sr. User Experience Architect to join our User Experience Team. The ideal candidate should be able to creatively envision, evaluate, and design successful user experiences. You will work with a team of 3-5 information architects that take on new design initiatives and platform enhancements across sears.com, kmart.com and the associated portfolio of brand properties. You will be responsible for conducting and analyzing research, gathering business requirements, identifying technology constraints in order to synthesizing intelligent and successful design solutions. As an integral part of the User Experience team you will collaborate closely with visual designers, front-end developers, and business stakeholders on concept generation through final implementation. This will include collaborating on new design concepts, working on win/win solutions with primary stakeholders, consulting with stakeholders on design enhancements, and working on small/mid-size maintenance projects. Your responsibilities will include making informed recommendations on design strategies, leveraging best practices, accurately estimating and tracking your time across multiple simultaneous projects, as well as working with the UE staff to develop and document methodologies, standards and best practices for the group. Currently, we are interested in candidates with 5+ years of demonstrable experience and who have had a background involving large scale web initiatives. The ideal candidate will have exceptional analytical skills, be well versed in user-centered design practices, and can turn business and user requirements into elegant user interfaces and compelling interactive experiences. All candidates under consideration must be able to present a comprehensive portfolio. Qualifications: Responsibilities: ⢠Generate and maintain detailed design specifications ⢠Develop new and effective design solutions on time and in scope ⢠Collaborate with stakeholders to deliver on new business initiatives and platform enhancements ⢠Develop methodologies, standards and best practices for the group ⢠Manage external resources consisting of contractors, design firms and agencies ⢠Document content structure, page templates, and interfaces ⢠Develop user interface standards ⢠Generate and maintain site maps ⢠Create detailed page-level wireframes and functional specifications ⢠Conduct user research, profiling and analysis ⢠Track and analyze customer site behavior/feedback ⢠Requirements gathering, documenting and tracking ⢠Process and task flow modeling ⢠Concept generation and modeling ⢠Low-fidelity and hi-fidelity prototyping techniques ⢠User research, competitive research, and usability testing ⢠Group facilitation ⢠Project planning and tracking Core Competencies: ⢠Deep understanding of user-centered design, usability, information design, interaction design, and goal-oriented design ⢠Experience and familiarity in the capabilities of HTML, DHTML, CSS, Flash and AJAX-based applications. ⢠Excellent communication skills ⢠in person, written and presentation. ⢠Ability to prioritize and track multiple tasks across multiple projects, under tight deadlines. ⢠Willingness to switch gears quickly and be flexible to work on concurrent projects. ⢠Ability to create clean, precise and detailed IA documentations. ⢠Proficiency in industry standard UI software such as Visio, OmniGraffle, Illustrator, Photoshop, PowerPoint and Acrobat. Desired Qualifications: ⢠5+ years experience working as an information architect, interaction designer, or user experience designer. ⢠3+ years experience in retail merchandising/marketing, advertising, product development, e-commerce or related field. ⢠3+ years experience with usability testing including preparation, execution and analysis. ⢠Familiarity with current user experience and usability research, theories, best practices and
Re: [IxDA Discuss] Company goals vs. user goals
How would users even access the links in the drop down if JavaScript is disabled then? They need to at least be able to click on the hover element and be sent to a list of the links that would have shown in the dropdown. I would show them the site with JavaScript disabled. If they want some data to go by I would do some simple usability tests and some surveys from the site's users. For the new website I'm working on at our university I won't be using drop downs at all since people always want to add something to them which increases the clutter/confusion. If they want people to click on certain links put them on the homepage as calls to action and use a button or color to get their attention. Just some thoughts, not sure if I'm understanding the problem completely or if you're even using JavaScript for the dropdowns. On Thu, Aug 6, 2009 at 4:18 AM, jennifer wolfgang chicgee...@gmail.comwrote: Hi all - I'm having a difficult time reaching my VP about the difference between what we decide are the goals of the company via the website versus what the people who visit our site (our users) hope to accomplish. He feels that this is just a matter of language and that there is not in fact a difference. I feel - in over 11 years of web user-interface design - that there is a difference. To me, it's like the difference between the hard-sell salesperson who is obviously trying only to make the sale versus the salesperson who allows people to navigate the offerings with guidance along the way. An example of something I believe our site reflects as the 'company' goals is our global navigation: We have roll-over drop-down menus (horizontal). The tab that one rolls over is not clickable to a main page. The links in the drop-downs were determined by the various stakeholders as to what are the most important links that *we* want people to get to. In fact, when I raised the issue that people are frustrated that they cannot click the main tab (getting a LOT of negative feedback on this), the VPs response was that we want to force users to use those menus; thus, he simply had the development team remove the hand cursor that appear on rollover of the main tab. Anyway, that may have been a bit of a vent/rant, but it is a good example of what I'm struggling with here. So, what are your thoughts on the difference between company goals and user goals? Is there even one? Now, I will say that I feel that a balance should be struck. Also, if you have recommendations of how to approach this topic with him, I'll add that my VP is extremely metrics/analytics-driven; to the point that he wants us to have a 'performance driven design' approach to the site... Comments? Ideas? Thanks! Reply to this thread at ixda.org http://www.ixda.org/discuss?post=44399 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] IA Summit 2010 Announced
The Information Architecture Summit 2010 will be April 7-11 in Phoenix, Arizona. Our beta site is live at http://iasummit.org now so you can get a head start on your planning. The Call for Consortium Proposals is your first opportunity to help shape the program. Come and find out what the Consortium is all about. Throw your hat in the ring to lead this community into the future. Check out the beta site and spread the word about the Summit and the Consortium. Thanks, Jen Bohmbach Keith Instone (and the rest of the IA Summit 2009 team) http://iasummit.org _ Richard B. Hill Executive Director American Society for Information Science and Technology 1320 Fenwick Lane, Suite 510 Silver Spring, MD 20910 Fax: (301) 495-0810 Voice: (301) 495-0900 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Usability review of sharepoint application
Hi all, Can anyone advice me on how to conduct the usability review of a share point application? What are the guidelines that i need to stick to? Please help... Thanks, Shilpa Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Forum Nokia - USID Design Challenge 2009
Hi All, *We have received some queries regarding the scope of Forum Nokia Design Challenge 2009, we would like to clarify that we design solution/ aids shall not only be limited to the Mobile phone application but could be **a product, applications, solutions including mobile devices/applications, computing, learning Information aids and Health safety etc.using the information and communication technologies*. *So think creative and big to empower and make life easier for the 10% of the world's population through technology.* We are looking forward to the participation from all of you. *Please remember last date for registration is 10th August, 2009.* Regards USID Design Challenge Team *USID2009* *Forum Nokia – USID Design Challenge 2009* *Enrich the lives of the differently-abled, Get rich!* There are at least 650 million people with disabilities worldwide which is about 10% of the total population of the world.# *Do you think you can create a difference to the world with your ideas? Then how about enabling 650 million disabled people?* Forum Nokia-USID Design Challenge 2009 gives opportunity to the design/technology professionals and students to Empower and make life easier for the 10% of the world’s population by *designing an aid or a support system (e.g. product, applications, solutions including mobile devices/applications, computing, learning Information aids and Health safety etc.) using the information and communication technologies. *** *PRIZES* Prizes as per the following will be awarded to the best three entries: 1st Prize: Rs. 50,000/-* 2nd Prize: Rs. 30,000/-* 3rd Prize: Rs. 20,000/-* * * **Tax will be deducted as per the Income Tax regulations of Govt. of India.* *IMPORTANT DATES* *Registration:* July 24th, 2009 *Submission:* August 30th, 2009 For registration send email to usid_designchalle...@usidfoundation.org with your name and institution/organization. *ENTRIES SUBMISSION PROVISIONS* The teams must submit their deliverables as mentioned below. Incomplete entries will not be taken into consideration. *DELIVERABLES* 1. Design Concept Poster ( PDF A3 ), including the following - Theme Title, Teams details, Institution / organization details - The problem statement you have taken - A concise description of the proposed solution - Clear illustrations of key aspects of your proposed solution - Compelling, effective visual design - Acknowledgement of any assistance drawn from outside the student team (advisors, faculty, domain experts, existing solutions, users, etc.) 2. Design Solution Storyboard (PDF, PPS) (if require to explain the concept) 3. Interactive Prototype showing the concept (Optional) *HOW TO SUBMIT ONLINE* The deliverables should be submitted as a single Zip file by 16 August, (6:00 PM GMT) to email ID: usid_designchalle...@usidfoundation.org .The file must be not larger than 10 Mb in size. *TEAM SIZE* Individual or maximum 4 members *JURY AND SELECTION CRITERIA* The entries will be judged by a jury composed of members from (eminent design, technology and User Experience and accessibility professionals) from industry academia. The Jury will choose three winners who will be awarded 1st, 2nd and 3rd ranks. Each entry will be judged based on the Creativity, Ingenuity, Innovation, Feasibility, Impact User Experience and Feasibility of implementation. Disclaimer: This competition shall not constitute a commitment or create a joint venture, partnership, agency or other media or business relationship between the participants and the organizers or judging companies of this competition. This competition shall not either be understood to grant to any participant whether expressly or by implication any ownership, rights or license to any intellectual property rights of any of the organizers, judging companies and vice versa. None of the Information which may be disclosed or exchanged by the parties shall constitute any representation, warranty, assurance, guarantee or other inducement by any party to any other of any kind, and, in particular, with respect to the infringement of any trademarks, patents, copyrights or any other intellectual property rights, or other rights of either party. # United Nations Development Program (UNDP statistics) http://www.un.org/disabilities/convention/facts.shtml Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Documentation requirements
I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3. High level use cases document 4. Requirements specifications document 5. Low-level use cases document 6. Design draft documents 7. Wireframes creation 8. Task flow diagrams 9. UI specification document 10. Help manual, user documents I would like to know where or which from the above includes the following documents/ document parts: 1. Typography specifications 2. Color palettes info 3. Iconography At least I know that I have not seen them in any UI specification documents so far. Few related questions: 1. These are deliverables by graphic designer, UI designer or UX practitioner? 2. Who will benefit from them? Who can possibly use them in an application development senario? 3. How important are they to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. Id be pleased if anyone can hint/ share. Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
Shivan - My thinking is that typography, colour palettes and iconography should be part of the UI specification. Typography and colour palettes are primarily an issue of aesthetics, so would be specified by a graphics designer but approved by a usability/UX practitioner (for legibility and adequate colour contrast compliance with WCAG 2.0). The requirements for iconography should be drafted by a usability/UX practitioner, implemented by a graphics designer and then usability tested. Regards, William Hudson Syntagm Ltd Design for Usability UK 01235-522859 World +44-1235-522859 US Toll Free 1-866-SYNTAGM mailto:william.hud...@syntagm.co.uk http://www.syntagm.co.uk skype:williamhudsonskype Syntagm is a limited company registered in England and Wales (1985). Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 2DS. Confused about dates in interaction design? See our new study (free): http://www.syntagm.co.uk/design/datesstudy.htm 12 UK mobile phone e-commerce sites compared! Buy the report: http://www.syntagm.co.uk/design/uxbench.shtml Courses in card sorting and Ajax interaction design. London, Las Vegas and Berlin: http://www.syntagm.co.uk/design/csadvances.shtml http://www.syntagm.co.uk/design/ajaxdesign.shtml -Original Message- From: new-boun...@ixda.org [mailto:new-boun...@ixda.org] On Behalf Of shivan kannan Sent: 07 August 2009 7:57 AM To: disc...@ixda.org Subject: [IxDA Discuss] Documentation requirements ... Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
Hi Shivan, I'd put Typography specifications, Color palettes info and Iconography in UI specifications These deliverables are developed primarily by graphic designer, with support from UI designer/UX practitioner, (Is there a difference between these 2?) Everyone will benefit from this info, Development, Business, QA, and User, UX team, Management They are the design framework from which the application is designed/developed upon thus all participants would use them in an application development senario. They are crucial to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. OK hope this helps, Rich -- Joseph Rich Rogan President UX/UI Inc. http://www.jrrogan.com On Fri, Aug 7, 2009 at 2:57 AM, shivan kannan shivan.kan...@gmail.comwrote: I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3. High level use cases document 4. Requirements specifications document 5. Low-level use cases document 6. Design draft documents 7. Wireframes creation 8. Task flow diagrams 9. UI specification document 10. Help manual, user documents I would like to know where or which from the above includes the following documents/ document parts: 1. Typography specifications 2. Color palettes info 3. Iconography At least I know that I have not seen them in any UI specification documents so far. Few related questions: 1. These are deliverables by graphic designer, UI designer or UX practitioner? 2. Who will benefit from them? Who can possibly use them in an application development senario? 3. How important are they to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. Id be pleased if anyone can hint/ share. Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Joseph Rich Rogan President UX/UI Inc. http://www.jrrogan.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
@ Fabian: sorry about the discontinuation: While the design drafts address project managers, detailed version (UI specs) are given to people who actually implement them. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
@ Fabian: Thanks for response :) 6. Design draft documents are like the 1st iteration of the detailed UI specification. It contains mostly of visuals that are to be verified by business owner or project managers. For example, it could contain those UI layouts with only a brief description about it. While these design drafts address project managers @ William: Thanks for response :) I will wait to hear more such thinking. Not only because I have not seen them appear so far in ui specs doc, but also wondering who can possibly benefit from it (again if placed in UI specs doc meant for coders). -Shivan On Fri, Aug 7, 2009 at 7:38 PM, Fabian Asprock...@gmail.com wrote: i would say 7. Question though, what are you putting for 6. design draft documents? fabian On Fri, Aug 7, 2009 at 2:57 AM, shivan kannanshivan.kan...@gmail.com wrote: I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3. High level use cases document 4. Requirements specifications document 5. Low-level use cases document 6. Design draft documents 7. Wireframes creation 8. Task flow diagrams 9. UI specification document 10. Help manual, user documents I would like to know where or which from the above includes the following documents/ document parts: 1. Typography specifications 2. Color palettes info 3. Iconography At least I know that I have not seen them in any UI specification documents so far. Few related questions: 1. These are deliverables by graphic designer, UI designer or UX practitioner? 2. Who will benefit from them? Who can possibly use them in an application development senario? 3. How important are they to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. Id be pleased if anyone can hint/ share. Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Shivan Kannan ★ uidude.com ★ uidude.wordpress.com ★ twit...@uidude Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should
I agree. Seems that, as you put it, the degree of innovation needs to be factored in as a design constraint. It seems to me that a successful/ideal/best design is the one that best fits the context and constraints. It may not be the most admired, but I think that's often because the potential admirer is not aware of all the goals, constraints, and so on that were factored into it. -a Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
Shivan - The UI spec is meant for the folks implementing the UI. They will need to know what colours and fonts are to be used. The wireframes are not detailed enough for this to matter. If you were talking about a desktop UI, the coders actually do need to know what to use for the implementation. In HTML-based systems, someone other than coders may produce the UI, but they should still be looking at the UI specification. My 2-cents worth! Regards, William -Original Message- From: Shivan Kannan [mailto:shivan.kan...@gmail.com] Sent: 07 August 2009 3:42 PM To: Fabian A; William Hudson Cc: disc...@ixda.org Subject: Re: [IxDA Discuss] Documentation requirements @ Fabian: Thanks for response :) 6. Design draft documents are like the 1st iteration of the detailed UI specification. It contains mostly of visuals that are to be verified by business owner or project managers. For example, it could contain those UI layouts with only a brief description about it. While these design drafts address project managers @ William: Thanks for response :) I will wait to hear more such thinking. Not only because I have not seen them appear so far in ui specs doc, but also wondering who can possibly benefit from it (again if placed in UI specs doc meant for coders). -Shivan On Fri, Aug 7, 2009 at 7:38 PM, Fabian Asprock...@gmail.com wrote: i would say 7. Question though, what are you putting for 6. design draft documents? fabian On Fri, Aug 7, 2009 at 2:57 AM, shivan kannanshivan.kan...@gmail.com wrote: I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3. High level use cases document 4. Requirements specifications document 5. Low-level use cases document 6. Design draft documents 7. Wireframes creation 8. Task flow diagrams 9. UI specification document 10. Help manual, user documents I would like to know where or which from the above includes the following documents/ document parts: 1. Typography specifications 2. Color palettes info 3. Iconography At least I know that I have not seen them in any UI specification documents so far. Few related questions: 1. These are deliverables by graphic designer, UI designer or UX practitioner? 2. Who will benefit from them? Who can possibly use them in an application development senario? 3. How important are they to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. Id be pleased if anyone can hint/ share. Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Shivan Kannan ★ uidude.com ★ uidude.wordpress.com ★ twit...@uidude Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] date pickers starting on Sunday
On 6 Aug 2009, at 06:58, Arjuna Del Toso wrote: If your app is intended for European users, please use Monday as starting day. The Sunday - Saturday week is so annoying if you aren't used to it, believe me :) Depends where in Europe :-) The UK uses Sun-Sat for example. Cheers, Adrian -- http://quietstars.com - twitter.com/adrianh - delicious.com/adrianh Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Company goals vs. user goals
On 6 Aug 2009, at 15:35, jennifer wolfgang wrote: [snip] What I've come to realize while reading your responses and mulling it over a bit more is that our VP, as well as many in our organization, honestly - in their hearts - feel that what the company is doing on the website is exactly what our visitors want/expect. [snip] It's a classic mistake. Leading to all those terrible web sites where the site navigation is basically the company's org chart. The absolutely best way I've ever come across for convincing folk in this situation is to get some real customers into the office, put them in front of the web site and record/show management what actually happens when they try and use it. Needn't cost a lot in time and effort. An edited highlight reel that includes all of the swearing is especially effective. Don't treat it as user testing. Treat it as propaganda. Cheers, Adrian -- http://quietstars.com - twitter.com/adrianh - delicious.com/adrianh Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Documentation requirements
Partly this depends on the skills and composition of your team. Visual design specs are part of the UI spec, but they tend to be created by different people. Is there an existing corporate styleguide with branding that documents colors, type, etc? If so, reference it as part of the UI spec. Of course typography isn't purely visual design, and shouldn't be specced in isolation, without considering typical content. Otherwise you can end up with bright orange type that looks great but distracts from what's important on the page, or type that's too small for your middle-aged finance users, or beautiful headings that aren't obviously clickable. And in answer to your final question about developing web applications, the key is prototyping early so that you can iterate the whole, rather than having four different people producing lengthy documents on paper, each representing their part of the elephant. The design deliverables (and team) needed for a corporate website are very different from web apps or intranet tools or a kiosk. Diana On Thu, Aug 6, 2009 at 11:57 PM, shivan kannanshivan.kan...@gmail.com wrote: I understand creating the following different deliverable documents in order: 1. Creating user personas 2. Scenarios 3. High level use cases document 4. Requirements specifications document 5. Low-level use cases document 6. Design draft documents 7. Wireframes creation 8. Task flow diagrams 9. UI specification document 10. Help manual, user documents I would like to know where or which from the above includes the following documents/ document parts: 1. Typography specifications 2. Color palettes info 3. Iconography At least I know that I have not seen them in any UI specification documents so far. Few related questions: 1. These are deliverables by graphic designer, UI designer or UX practitioner? 2. Who will benefit from them? Who can possibly use them in an application development senario? 3. How important are they to include in a complex web based application that involve quite a bit of artistic look and feel UI, or for example: developing a kiosk UI. Id be pleased if anyone can hint/ share. Thanks. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] date pickers starting on Sunday
anyone care to summarize this thread and add it to some kind of ixd knowledge base or faq? even a summary: sun vs. mon, sabbath, judeo-christian, varies by country, jarring, defaults, etc. *in* this thread is something I could then link to from the Calendar Picker pattern in the Yahoo! library ( http://developer.yahoo.com/ypatterns/pattern.php?pattern=calendar)... -xian- On Fri, Aug 7, 2009 at 9:12 AM, Adrian Howard adri...@quietstars.comwrote: On 6 Aug 2009, at 06:58, Arjuna Del Toso wrote: If your app is intended for European users, please use Monday as starting day. The Sunday - Saturday week is so annoying if you aren't used to it, believe me :) Depends where in Europe :-) The UK uses Sun-Sat for example. (else the risk is an recurrent revolving thread) -- Christian Crumlish I'm writing a book so please forgive any lag http://designingsocialinterfaces.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Just Because You Can Innovate Doesn\'t Mean You Should
To innovate or not to innovate is a decision that should hinge on the innovation adding value to the business/product. Measuring adding value is a little tricky, for a business it seems to be simply does the innovation move business objectives forward or not. I've been involved in many projects with massive innovations. Sometimes the adding value was not very straight forward at all. For example I worked on one project where we designed prototypes that were so impressive, the company was able to gain massive amounts of financing and scare the hell out of their competitors. In the end they acquired their competitors and now are the leader in their field. From an engineering perspective, this company had real trouble executing on these innovations. PS. Successful innovation is never easy, unless you're very very lucky, at least that's what I've experienced. Rich -- Joseph Rich Rogan President UX/UI Inc. http://www.jrrogan.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Company goals vs. user goals
Adrian is right: On Fri, Aug 7, 2009 at 13:26, Adrian Howard adri...@quietstars.com wrote: It's a classic mistake. Leading to all those terrible web sites where the site navigation is basically the company's org chart. Yes, the business view (not goals) is by management area. But the users, to satisfy their needs, will consume products and services across the areas and will trespass the boundaries at will. For example when you go to a restaurant you order a dish that is made with ingredients that come form different areas (bakery, grocery, butcher, ...). It would be weird if you were presented the menu in a way so that you had to be aware of the origin of the ingredients and had to order them from each specific supplier (or area). Yes, the areas exist, but the clients could't care less: they want the Whopper with all its ingredients no matter where they come from. Saludos! -- Juan Lanus Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Usability review of sharepoint application
Get to know the user base really well first. If possible, observe them using the application in their own space to understand their frustrations as well as what works best for them now. Learn the limitations of Sharepoint so that when you communicate usability recommendations, you won't hear too much we can't actually fix that. Be clear on what the goals of the app will be. What are users trying to accomplish? Are they sharing files, communicating through a discussion board, sharing a calendar, etc? Every Sharepoint site/app is set up a little different because each group using it will have different goals. Know the user and the goals and you'll be on your way to a good start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44420 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Confusing terms in customer documentation
Hello folks, I work as a technical writer and have a User Centered Design background. My background constantly reminds me to look at terms and phrases from a user's viewpoint. One term, which I hate, has been decided by the management to be used in our manuals. My understanding is that this term can confuse people and a better term can be used instead. A Mobile Station is supposed to be a RADIO. A Walkie Talkie sort of radio. One that Policemen, firefighters and personnel use in a hotel. I am trying to convince the management that Mobile Station should be replaced by the term RADIO. is it me or does Mobile Station really sound okay?? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Usability review of sharepoint application
I agree with Samantha. If you can get an interview with the users before they use the application, this will be useful. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44420 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
Mobile Station is an oxy-moron, like Jumbo Shrimp. Which is it - mobile, or stationary? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
Its the term for BOTH Bryan! :) A mobile is called portable mobile station and a stationary is called fixed mobile station :) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
Mobile Station? Who on earth came up with that? No, never mind, don't tell me. I'd ask a bunch of users/potential users (and no, I don't mean their bosses/managers/supervisors - I trust we all know better than that) What is a Mobile Station? It's my bet that they will all look at you blankly and maybe start to try to reason out what it must mean. Then ask them what they would call the piece of equipment you're documenting. Radio may also be wrong. Use what they come up with. Just to make your point stronger, have a couple of your managers listen in. If this is really for emergency personnel, the last thing you want is a fireman trying to remember what he's supposed to call that thing in his hand. Katie Katie Albers ka...@firstthought.com 251 517 0344 On Aug 7, 2009, at 2:29 PM, Ali Amrohvi wrote: Hello folks, I work as a technical writer and have a User Centered Design background. My background constantly reminds me to look at terms and phrases from a user's viewpoint. One term, which I hate, has been decided by the management to be used in our manuals. My understanding is that this term can confuse people and a better term can be used instead. A Mobile Station is supposed to be a RADIO. A Walkie Talkie sort of radio. One that Policemen, firefighters and personnel use in a hotel. I am trying to convince the management that Mobile Station should be replaced by the term RADIO. is it me or does Mobile Station really sound okay?? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
I agree...if they're emergency personnel, ask them what they'd call it if they had to yell for one in a fire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
Here I mean that my company calls a radio a SUBSCRIBER. So its not the users who call it a subscriber. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Confusing terms in customer documentation
Your marketing team need not have gone far to the UK or US coz, this really is a localization issue. It does not matter what or how it is used in the US as it never would work the same way if you were elsewhere. I think it may be because they thought US is the world and everything that works there could work anywhere. Your marketing team needs education. It may probably be because, the name 'Radio' can also refer to entertainment - being more weighted among your management, and hence they want for something more serious in the document. I third on what Katie and Bryan mentioned lastly. Test your users, ask them and that will fetch you the best name for calling it. With this I hope the management can also be convinced of the truth :) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44436 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help