[IxDA Discuss] Corporate culture and IxD
A couple of articles to illustrate: http://dustincurtis.com/dear_american_airlines.html http://dustincurtis.com/dear_dustin_curtis.html Has anyone here had the same or similar experiences as Mr X? Briefly, Dustin Curtis came up with a redesign of the American Airlines website because of his perception of a poor customer experience. A UX Designer from AA replied discussing the difficulties of getting good work out of the door because of corporate culture. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Corporate culture and IxD
I'm surprised to read that the UX designer was fired. All he did was to state the challenges of working for a large corporation (nothing very unusual, really -- these barriers and silos are commonly found at many large corporations), and mention a few department names. If this constitutes protected information, then ... well, that's insane. If this designer had ever wanted to speak at a conference regarding his work for AA, he would have mentioned all of this and more. It's weird that his employer thinks that discussing such things is a violation of their security in some way -- if anything, the designer was evangelizing for his company. -Anne On Thu, Nov 5, 2009 at 7:19 AM, Alan Salmoni a...@usernumber1.com wrote: A couple of articles to illustrate: http://dustincurtis.com/dear_american_airlines.html http://dustincurtis.com/dear_dustin_curtis.html Has anyone here had the same or similar experiences as Mr X? Briefly, Dustin Curtis came up with a redesign of the American Airlines website because of his perception of a poor customer experience. A UX Designer from AA replied discussing the difficulties of getting good work out of the door because of corporate culture. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Anne Hjortshoj | anne...@gmail.com | www.annehj.com | Skype: anne-hj Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Corporate culture and IxD
I've had many experiences like Mr. X. Where I think Dustin Curtis has gone wrong in his analysis is in his assumption that the CEO is more than marginally aware of the website, user experience or why any of this matters. That does not accord with my experience of large company senior executives at all. Charlie Charles B. Kreitzberg, Ph.D. CEO, Cognetics Corporation -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Alan Salmoni Sent: Thursday, November 05, 2009 12:19 PM To: disc...@ixda.org Subject: [IxDA Discuss] Corporate culture and IxD A couple of articles to illustrate: http://dustincurtis.com/dear_american_airlines.html http://dustincurtis.com/dear_dustin_curtis.html Has anyone here had the same or similar experiences as Mr X? Briefly, Dustin Curtis came up with a redesign of the American Airlines website because of his perception of a poor customer experience. A UX Designer from AA replied discussing the difficulties of getting good work out of the door because of corporate culture. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] [plug] World Usability Day Special Offers and Other News
Oh, the evil comments that can spring from Freudian typos… -- Jim Via my iPhone On Nov 5, 2009, at 3:31 AM, William Hudson william.hud...@syntagm.co.uk wrote: WORD USABILITY DAY Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Eyetracking Web Usability by Jacob Nielsen and Kara Pernice
Hi Ali, You can see a review of an eye tracking paper that they recently wrote here: http://www.scribd.com/doc/19994794/Nielsen-Norman-Group-Report-Response The technology used was not the most up to date. James . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=47228 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Best Practices and/or Examples of Search Results for Mixing Password Protected (members-only) content and Public Content
I'm interested if anyone has any thoughts (or examples) of mixing password-protected (member-only) content and public content in search results. I have a couple of projects for associations serving a mixed audience of members and the general public. Some articles/pages on the site are available to the public and some are only available to members. One thought we're exploring is allowing non-members to search the site and see both public and private results, but only be able to click through to public content. Private content might not have a link or the link might connect to an explanation page (e.g. you could see this content if you were a member). This way the search results are complete and would serve as a sales tool. Any thoughts? Thanks, jerry Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] JOB IA - Washington DC - Recruiter - Contract
Interactive Ad Agency in the DC Area is looking for IA¹s of all levels for several site re-designs for the clients. Each project ranges from 2-5 months. All candidates must be in the DC Area since you are required to sit onsite at the agency. Deliverables include: Annotated Wireframes, sitemaps etc. Please contact me if you are interested! Thanks! Theresa Murphy Interactive Account Manager AQUENT Ph: 323-634-7000 ... Fax: 323-954-8517 ..IM: aquenttheresa Aquent Profile: http://aquent.us/go/TheresaMurphy?f=listlanguage_id=32 Facebook: http://www.facebook.com/people/Theresa-Murphy/518356648 Linked In: http://www.linkedin.com/in/theresamurphyaquent LA Meet Up Group: http://www.meetup.com/LAWDDG/ OC Meet Up Group: http://www.meetup.com/OCWDDG/ TWITTER: http://twitter.com/TheresaAquent Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
