Re: [IxDA Discuss] Aren't we just a little important to democracy?

2009-06-22 Thread John Chin
The NY Times opinion page reflect a similar opinion as Josie on the topic of
voting machines.
See:
http://www.nytimes.com/2009/06/22/opinion/22mon2.html



On Wed, Jan 28, 2009 at 6:45 PM, Scott, Josephine wrote:

> I can add another few thoughts to this discussion.  After working for
> nearly 15 years as a voting official, I became a UX professional.  Somehow,
> I couldn't leave this voting thing alone, though, and I've worked with Dana,
> UPA, Design for Democracy and Brennan on projects.  In addition to all of
> the excellent reasons already given by Jared and Dana, here are a few more
> thoughts:
>
> -- Even though you entrust your money to the ATM machine, you know that you
> can audit the veracity of your transaction at any time from multiple
> locations (bank, phone, Web to name a few).  A voting system cannot allow
> you the same opportunity.
>
> -- Voting systems have an even higher mandate with regard to reading and
> understanding. (In other words, the best system can be voted with confidence
> by the nearly illiterate.)
>
>  -- It is easy to underestimate the most important satisfaction metric of
> all:  that a vote has been voted properly (as intended), recorded and stored
> safely, and that each vote was counted as the voter intended.
>
> The part about being counted as intended gives us apparently conflicting
> requirements:
>
>  -- My vote must be flawlessly secret
>  -- Vote counting must be flawlessly transparent
>
> Now, let's add that literacy challenge...and the multiple language
> challenge (ok, ATMs do this piece well, I think) and the access challenge.
>  Yep, this system has to be accessible by nearly every standard you can
> imagine:  vision, hearing, mobility...even cognition.
>
> So, how do you design this system?  Most of the heated discussion about
> voting surrounds the design problem posed by these considerations.
>
> I think it is easy to make an ATM style voting system, but not one that
> meets all of these needs.  What makes voting a greater design problem is the
> other little item:  every citizen in a democracy must know that their vote
> was secret and that counting is transparent.  I have to know with reasonable
> assurance that my vote was counted properly, and I have the right to vote
> without influence.
>
> No easy task.  Next time you vote, hug your clerk.  She's doing great work.
>
> Josie Scott
> 
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-- 
John Chin
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jc...@acm.org
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Re: [IxDA Discuss] Blackberry Storm

2009-02-06 Thread John Chin
A usability testing firm, User Centeric, did report the issues surrounding
touch screen keyboards,
specifically regarding the iPhone.  Their empirical study results were
reported
at a New Jersey Usabilty Professional Association presentation last year.
Here's a link to their website discussing their results comparing hardkey
vs. iPhone's softkey
error rates.

http://www.usercentric.com/about/news_item.php?m_id=4&s_id=4&q_id=4&id=15&year=2007

I have been using a Blackberry Storm for a few weeks now.
I would agree with previous remarks about the touch screen keyboard
performance as well as
the errors.

Some delays in response time from the touch screen keys and buttons can be
annoying.
There is a learning curve and you are forced to type slower (when doing a
speed/accuracy tradeoff).
I had a hard time figuring out how to "hide" the keyboard because there was
no
explicit button that I could easily locate using the touch screen
until I discovered by accident a gesture that would "hide" the keyboard.
It may be documented somewhere but I'll have to admit that I tend not to
read the documentation unless it is absolutely necessary.

I did find out about another touch screen smart phone by Samsung Omnia that
improved upon
the other designs by having an explicit hide button for the keyboard was
well.
The keyboard "buzzes" after each key press as a feedback mechanism.

I have no association with sales, servicing, development or evaluation of
these products.

Yours,
John

On Thu, Feb 5, 2009 at 7:46 PM, Tami  wrote:

> I have the Storm and to be honest, I had buyer's remorse for the
> first week or two. I've had it for a little over a month now and
> love it. There is a definite learning curve to using the keyboard and
> touchscreen.
>
> I like the feel of pushing the screen like a button however, I've
> found that I cannot type with one hand. I need to turn it sideways to
> get the full keyboard and use two thumbs to hit the keys just right.
> The keys, by the way, light up before you push on them so that helps
> with the visual feedback so I catch myself starting to hit the wrong
> key before I push down.
>
> I design phone web apps from time to time and had the chance to work
> with the iPhone and the new Google phone. All three touchscreens are
> great phones, but Google has some kinks to work out (although I love
> the fact the keyboard slides out). Blackberry just needs to start
> enabling JavaScript as a standard and that would make my life so much
> easier.
>
> I hope that helps!
> Tami
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=38144
>
>
> 
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-- 
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jc...@acm.org
http://www.johnpchin.com

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[IxDA Discuss] New Jersey World Usability Day 2008, November 13th at Rutgers University, 4-9 PM

2008-11-11 Thread John Chin
*What:  "Usability in Transportation for New Jersey:  Which Exit?"*

*Celebrate 4**th** Annual World Usability Day*

*When:  Thursday, November 13**th**, 2008, 4:00 pm - 9:00 pm*

*Where:   CoRE Building *

*96 Freylinghuysen Road *

*Busch Campus*

*Rutgers The State University of New Jersey *

*Piscataway, NJ  08854*

*Directions: **www.cs.rutgers.edu/directions.html*

*Who:  Anyone interested in usability or transportation*

*And...Food, interesting presentations, a chance to talk with professionals
in the Usability and Interactive Design field.*


The free event includes:

   - *Demonstrations* of new designs for transportation, including vehicles,
  highways, and signs
  - *Keynote speakers* from transportation schools and corporations
  - *Expert panel * with presenters from usability, transportation, and
  business enterprises

For more information about this year's exciting program, or to inquire about
corporate sponsorship or volunteer opportunities, please visit:  *
http://wud.usabilitynj.org/2008/.*

The New Jersey chapter of the Usability Professionals' Association,
UsabilityNJ, (*www.usabilitynj.org* <http://www.usabilitynj.org/>) is
sponsoring this event.  World Usability Day is organized by The Usability
Professionals' Association to promote awareness of the benefits of usability
engineering and user-centered design.

*About Usability Professionals' Association*
 The Usability Professionals' Association is an international, non-profit,
professional association with more than 2000 members in the US and 35 other
countries. For more information, visit
*www.upassoc.org*<http://www.upassoc.org/>and
*www.worldusabilityday.org*. <http://www.upassoc.org/>

-- 
John Chin
User Experience Professional
[EMAIL PROTECTED]
http://www.johnpchin.com

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Re: [IxDA Discuss] KUDOS: IxDA NYC!

2008-10-17 Thread John Chin
Yes, I had a great time at the workshop as well.
I would like to thank the organizers - Peter March, MJ Broadbent, and many
others -
as well as the hosts - Round Arch and of course the
Workshop facilitators from Liquidnet - Liya Zheng, Jeanine Harriman and
others -

Sorry for my faulty memory not being able to recall everyone's names -
I do want to express my appreciation for this event.

Yours,
John

On Fri, Oct 17, 2008 at 2:12 PM, Kim Bieler <[EMAIL PROTECTED]>wrote:

> Kudos to the IxDA New York group for putting on such a fun and instructive
> workshop last night. Definitely time well spent. Maybe you guys could give
> us some tips on how to replicate this in DC (and elsewhere)?
>
>
> -- Kim
>
> P.S. I want my magic paper!
>
>
>
>
> 
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Re: [IxDA Discuss] help with categorization/client relation

2008-08-13 Thread John Chin
On Mon, Aug 11, 2008 at 11:16 PM, Micah Freedman <[EMAIL PROTECTED]>wrote:
"I'm working on a commercial real estate site, and I'm having a bit of
trouble coming to agreement with my client on categorization. He wants a
two-level category scheme, which is fine. The problem is, he want some terms
at both levels of the categories"

Micah,
Seems like the client is trying to enforce a strictly hierarchical tree
relationship to categories that
the client feels is not necessarily hierarchical.
This is a typical issue for menu search and/or category research.
For example, a study done by Tom Landauer investigating search for items in
the yellow pages
indicated that people pick the wrong organizing category half of the time on
their first try.
Is it Doctor or Physician?  Is it Drug store or Pharmacy?
So if one goes to Doctor, there is a pointer to Physician etc...
It's not clean or elegant and you need to account for the fact that people
will choose the wrong category initially.
Yours,
John

John Chin
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Re: [IxDA Discuss] NYC thanks Luke Williams, Icon Nicholson, and all event attendees

2008-07-25 Thread John Chin
Thanks to MJ and the rest of the organizing committee and hosts for this
event.
I appreciate all of the effort in making it all happen!
Yours,
John Chin

On Fri, Jul 25, 2008 at 2:03 PM, MJ Broadbent <[EMAIL PROTECTED]> wrote:

> NYC IxDA sends out kudos to Luke Williams of frog design, who gave a superb
> presentation last night to a standing-room-only, overflow crowd of 75
> attendees. Our deep appreciation also goes to event host, Icon Nicholson.
> The group was enthralled by Luke's thought-provoking discussion on how
> humans interact with shapes and objects at a fundamental, cognitive level.
> Last but not least, a big thanks to everyone from our vibrant local
> community who came out to participate!
>
> See you next time: Wednesday, September 17th when Dan Saffer of Adaptive
> Path will present "Tap is the New Click" from his upcoming new book.
> (Details to follow.)
>
> 
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Re: [IxDA Discuss] Blogger versus WordPress versus TypePad

2008-07-24 Thread John Chin
I use blogger and Google announced a related product called a "knol"
Google states:
"One other important difference between Knol and Blogger is that Knol
encourages you to reveal your true identity.
Knols are meant to be authoritative articles, and, therefore, they have a
strong focus on authors and their credentials.
We feel that this focus will help ensure that authors get credit for their
work, make the content more credible."

I'm curious what people think of this.  Does typepad or wordpress make this
distinction?
Thanks,
John

On Thu, Jul 24, 2008 at 12:31 AM, TPvsWP <[EMAIL PROTECTED]> wrote:

> I recently migrated from typepad.com to wordpress.com, and although  I
> feel slightly more constrained than before as in not being able to add
> Javascripts and such, there is so much more functionality in
> wordpress.com versus typepad.com that this convinced me to do the
> switch, after some serious testing and posting. In terms of embedding
> media files I assume a self-hosted wordpress.org installation would
> allow for the flexibility you are looking for.
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=31497
>
>
> 
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Re: [IxDA Discuss] Masters Programs in the DC Area

2008-07-24 Thread John Chin
Matthew and David,
I graduated from the University of Maryland program at College Park as a
Psychology student.
I did research with Ben Shneiderman and was part of the human-computer
interaction lab even though
I was not a computer science student.  The lab is composed of people
studying different fields.
I didn't take all of the heavy theory computer science courses.
Instead I took many of the courses related to Cognitive Science and
Statistical analysis.

I hope that gives you some more insights.
Feel free to contact me off-line if you like.
Yours,
John Chin
[EMAIL PROTECTED]

On Tue, Jul 22, 2008 at 1:46 PM, Will Evans <[EMAIL PROTECTED]>wrote:

> UMD has a great program - Schneiderman teaches there - and there are at
> least a few people on the list that have gone there.
>
> On Tue, Jul 22, 2008 at 1:44 PM, David Shaw <[EMAIL PROTECTED]> wrote:
>
> > Matthew,
> >
> > You might want to search the IxDA posts of recent.  There's been much
> > discussion on schools and UX/UI/IxD/Etc. I believe UMD or UBalt has
> HCI/IxD
> > type of programs.  But I don't know much about these programs.  If anyone
> > on
> > the list is in one of these, I'd be curious to hear their thoughts.
> >
> > Good luck!
> > David
> >
> > On Tue, Jul 22, 2008 at 8:04 AM, Matthew Stephens <[EMAIL PROTECTED]
> >
> > wrote:
> >
> > > I'm on the verge of taking a job in the DC area and wanted to know if
> > there
> > > were any good programs in the area for UX or Interaction Design. Any
> help
> > > or
> > > advice would be much appreciated. Thanks.
> > >
> > > -Matthew Stephens
> > > Co-Founder, deviantART.com
> > > www.codebymatt.com
> > > 
> > > Welcome to the Interaction Design Association (IxDA)!
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> > >
> >
> >
> >
> > --
> > "Art provokes thinking, design solves problems"
> >
> > w: http://www.davidshaw.info
> > 
> > Welcome to the Interaction Design Association (IxDA)!
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> >
>
>
>
> --
> ~ will
>
> "Where you innovate, how you innovate,
> and what you innovate are design problems"
>
>
> -
> Will Evans | User Experience Architect
> tel +1.617.281.1281 | [EMAIL PROTECTED]
> twitter: https://twitter.com/semanticwill
>
> -
> 
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Re: [IxDA Discuss] Pie Menu Spotted on the Web

2008-06-26 Thread John Chin
Yes, Chauncey - this exactly the reference.
The idea would be to reduce the travel time using a mouse or pointing device for
menu selection - as one might predict using a GOMS model.
I saw it implemented on a Sun Workstation.

>  ---Original Message---
>  From: Chauncey Wilson <[EMAIL PROTECTED]>
>  Subject: Re: [IxDA Discuss] Pie Menu Spotted on the Web
>  Sent: Jun 26 '08 11:42
>  
>  Pie menus appeared on workstations sometime in the mid-1980s and there
>  was quite a bit of early interest in pie menus since they
>  theoretically reduce travel time to menu items.  There is an earlier
>  paper that compared pie with linear menus from the U of Maryland:
>  
>  Callahan, J., Hopkins, D., Weiser, M., and Shneiderman, B. 1988. An
>  empirical comparison of pie vs. linear menus. In Proceedings of the
>  SIGCHI Conference on Human Factors in Computing Systems (Washington,
>  D.C., United States, May 15 - 19, 1988). J. J. O'Hare, Ed. CHI '88.
>  ACM, New York, NY, 95-100.
>  
>  The abtract from the article states:
>  
>  "Menus are largely formatted in a linear fashion listing items from
>  the top to bottom of the screen or window. Pull down menus are a
>  common example of this format. Bitmapped computer displays, however,
>  allow greater freedom in the placement, font, and general presentation
>  of menus. A pie menu is a format where the items are placed along the
>  circumference of a circle at equal radial distances from the center.
>  Pie menus gain over traditional linear menus by reducing target seek
>  time, lowering error rates by fixing the distance factor and
>  increasing the target size in Fitts's Law, minimizing the drift
>  distance after target selection, and are, in general, subjectively
>  equivalent to the linear style."
>  
>  In the real-world, pie menus that had sub-menus and a large number of
>  items at each level (imagine the Word menus piled onto a
>  multiple-level pie menu) were cumbersome. Pie menus can be effective
>  for relatively small numbers of functions.
>  
>  The concept of marking menus that follow a mouse pointer/cursor
>  (especially for tablet computers) has received a lot of research. If
>  you look in the ACM literature, there is a lot of use of pie menus in
>  a marking menu system.  The prototyping system DENIM uses pie menus.
>  You can dig around and install a copy of DENIM and try them out in the
>  contect of a sketching/prototyping tool.
>  
>  Chauncey
>  
>  
>  
>  
>  
>  
>  
>  
>  On Thu, Jun 26, 2008 at 12:07 AM, John Chin <[EMAIL PROTECTED]> wrote:
>  > When I saw "pie menu", I immediately thought of the pie menus designed at 
> the University of Maryland
>  > by Don Hopkins et. al.
>  >
>  > https://drum.umd.edu/dspace/handle/1903/442
>  >
>  > The website didn't seem to be the same kind of interaction that I had 
> expected.
>  > I guess there are different definitions of what a pie menu really is!
>  >
>  > John
>  >
>  >>  ---Original Message---
>  >>  From: Laura Francis <[EMAIL PROTECTED]>
>  >>  Subject: Re: [IxDA Discuss] Pie Menu Spotted on the Web
>  >>  Sent: Jun 25 '08 18:18
>  >>
>  >>  Oops! When I read the title of this post this is what came to mind...
>  >>
>  >>  http://www.simplesimonspies.co.uk/menu_pies.htm
>  >>
>  >>  Guess I got the wrong end of the stick!
>  >>
>  >>  Laura
>  >>
>  >>  PS - I wanted to link to this site, but cos its flash I couldnt link
>  >>  you to the menu! http://www.pieminister.co.uk/ They are local heroes
>  >>  round here :)
>  >>  
>  >>  Welcome to the Interaction Design Association (IxDA)!
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>  

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Re: [IxDA Discuss] Pie Menu Spotted on the Web

2008-06-25 Thread John Chin
When I saw "pie menu", I immediately thought of the pie menus designed at the 
University of Maryland
by Don Hopkins et. al.

https://drum.umd.edu/dspace/handle/1903/442

The website didn't seem to be the same kind of interaction that I had expected.
I guess there are different definitions of what a pie menu really is!

John

>  ---Original Message---
>  From: Laura Francis <[EMAIL PROTECTED]>
>  Subject: Re: [IxDA Discuss] Pie Menu Spotted on the Web
>  Sent: Jun 25 '08 18:18
>  
>  Oops! When I read the title of this post this is what came to mind...
>  
>  http://www.simplesimonspies.co.uk/menu_pies.htm
>  
>  Guess I got the wrong end of the stick!
>  
>  Laura
>  
>  PS - I wanted to link to this site, but cos its flash I couldnt link
>  you to the menu! http://www.pieminister.co.uk/ They are local heroes
>  round here :)
>  
>  Welcome to the Interaction Design Association (IxDA)!
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