Re: [IxDA Discuss] Designing a long list of items that people mustchoose from.

2009-09-01 Thread Paul Trumble
Actually we did an a/b test with an auto-complete feature, with disastrous
results.  Personally I think the lack of an agreed upon vocabulary killed
it.  While you know what your high school is called, there might be 25 ways
to name your job.

Thanks for the ideas.  Let me know if you have any others.

Paul

On Tue, Sep 1, 2009 at 4:31 AM, Bryan Minihan bjmini...@nc.rr.com wrote:

 Go to berecruited.com and register as a high school athlete.  While
 doing so, you'll be asked to select your high school from a list of
 25,000 of them.  You'll notice, though, that you have to type its
 name, and once done, your dropdown list narrows to show schools in
 your state, then just those in your area.
 --


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Re: [IxDA Discuss] List ordering: alphabetical vs. logical?

2009-02-04 Thread Paul Trumble
To add to what Elizabeth said.  Alphabetical order only makes sense where
there is a well understood common vocabulary in your list (as with states.)
If the items lack a well-understood and expected set of labels, alphabetical
order is just as random as ordering them by length.

Paul Trumble

On Wed, Feb 4, 2009 at 12:27 PM, Elizabeth Buie eb...@luminanze.com wrote:

 Dmitry asks:

 Does anyone know of any studies, tests, or standards of practice that
 discuss when to organize a list of items in alphabetical order vs.
 another designed order (such as one based on expected frequency of
 use)?

 Alphabetical ordering is, under most circumstances, appropriate when there
 is no logical order based on similarity or relatedness.  It is a logical
 order for something like countries or states in e-commerce, although even
 there I can imagine situations in which you'd want to group states or
 countries by region first and then order them alphabetically within the
 group.

 Frequency of use is not a logical order, either.

 A logical order would be one where the information structure is based on
 how people think about the task and related items are grouped together.  For
 example, Save and Save As are nowhere near each other in frequency of
 use, but they are grouped together in most File menus (and rightly so!)
 because they are very closely related.

 Elizabeth

 --
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 tel +1.301.943.4168 (US)
 tel +39.347.394.7022 (Italia)
 fax +1.301.949.9694 (US only)
 www.luminanze.com
 
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Re: [IxDA Discuss] Good digital voice recorders?

2008-09-10 Thread Paul Trumble
I've got a Sony ICD-P520.  I use it to record interviews and it works
great.  It was easy to figure out how to record with and the batteries seem
to last a long time.

I've also used some freeware to record on my laptop.

Paul Trumble

On Tue, Sep 9, 2008 at 7:46 PM, Jenn Anderson [EMAIL PROTECTED]wrote:

 Hi all:

 I'm planning some in-person interviews and am looking for a reliable
 digital voice recorder. Any advice on models and why you like it is greatly
 appreciated!

 Thanks.
 
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[IxDA Discuss] feng-gui

2008-07-31 Thread Paul Trumble
Has anyone taken a serious look at this tool?  http://www.feng-gui.com/

It uses artificial intelligence to create heat maps that are supposed to
replicate what one would see with eye tracking.

Some of the developers in my shop have gotten a hold of it. I have yet to
see a heat map that makes sense.  The first ones they did attributed the
greatest area of interest to white space.  For my own amusement I created a
heat map for a dilbert cartoon and most of the attention was attributed to
the masthead and one characters head (out of 6 panels.)  Clearly the AI
doesn't understand context.  I was wondering exactly in what instances you
thought it might be useful, if at all.

Paul Trumble
UX Lead

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Re: [IxDA Discuss] Masters Programs in the DC Area

2008-07-25 Thread Paul Trumble
No personal experience with it, but if cognitive science is what you are
after, George Mason has a very good masters program.  I've had people on my
team who went there.  I think the focus tends to be more on transportation
and military applications than the web, but the principles apply just as
well.  Good usability labs, good eye tracking equipment.

Not design of course, just principles.

Paul Trumble

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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-10 Thread Paul Trumble
Steven,

We had a form like that for several years where we only asked for the
password once.

For a username we required an email address.  I had it changed to include a
second box for confirmation, but the reason had nothing to do with typing it
incorrectly.

I observed multiple instances in usability tests where the participant
interpreted it as asking for the password to their email account, which
caused tremendous abandonment of the process.  We had always associated
abandonment at this point to be due to the email requirement, but a
substantial portion was because of the password.

So we added a second password field which we think clarifies that we would
like them to create a password in relation to our site, and the data backs
that up.

I don't know if you will find the same issue with a user-created username,
but since most people have usernames on multiple sites that might be the
case.

I'm not a big fan of being a trailblazer, particularly when it's something
like a registration where the user will have very little experience with
your site.  The more you can use their experiences on other sites to give
context to yours, the better off you are.

Paul Trumble



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Re: [IxDA Discuss] Validity of Hit Counts

2008-06-17 Thread Paul Trumble
They probably do include spiders.  I have a domain they host as well, but
I've never looked at their analytics tools.

You should look into google analytics, www.google.com/analytics.  It's a
free page tag based analytics tool that will give you much richer data than
the log analyzers from godaddy.

Paul Trumble



On Tue, Jun 17, 2008 at 8:53 AM, Piotrowski, Charles [EMAIL PROTECTED]
wrote:

 One of the organizations I volunteer for get hit counts from Go Daddy
 for its website (www.rutlandhistory.com http://www.rutlandhistory.com/
 ).

 We are getting about 20,000 hits a month.

 How many of these hits can I believe to be searchers, rather than
 spiders, etc?

 Is there any way to tell?





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Re: [IxDA Discuss] iPhones on Campus

2008-02-27 Thread Paul Trumble
Not a manual typewriter, but an electric portable Smith Corona.  Then again,
I seem to recall I usually wrote them out longhand.

Paul

On Wed, Feb 27, 2008 at 4:24 PM, Kim Bieler [EMAIL PROTECTED]
wrote:

 Oooh, geezer thread!

 I remember what a pain it was to type my term papers on a manual
 typewriter with two fingers and no correction ribbon. Footnotes, anyone?


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Re: [IxDA Discuss] Aerial vs Verdana?

2008-01-15 Thread Paul Trumble
On Jan 15, 2008 11:10 AM, Christian Crumlish [EMAIL PROTECTED] wrote:

 the subject of this thread is driving me crazy! It's Verdana, not Vernada!


At the risk of sounding both ethnocentric and old...

Hello Muddah, Hello Faddah,
Whatz dis thing called Font Vernada?

It was driving me nuts as well.


Paul Trumble
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Re: [IxDA Discuss] The death of web usability testing as we know it?

2007-12-31 Thread Paul Trumble
Multivariate and A/B test tools have been around and available for almost as
long as the web has been around.  I've had metrics vendors tell me that
Amazon runs as many as 8 different versions of their checkout system for the
purpose of testing.  And yet we still do usability tests.

I do plenty of both in my team.  They each have their place and I find them
quite complementary.  Split tests can be more expensive then they seem at
first, and more often than not don't produce a clear winner.  Analytics
tools of all types are very good at telling you what happens but not so good
at telling you why it happens.  And they can't tell you what will happen at
all.

Paul Trumble

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