Re: [IxDA Discuss] Identity Design and Eye Tracking
Eye tracking by itself is interesting but I don't think it gives you the real story or the entire story. I was recently involved in a project that combined eye tracking, biometric feedback, and usability observation/testing. Based on writing the reports, it was obvious to me that of those 3, usability observation/testing was the only piece that could stand alone. THe eye tracking and biometrics helped support the usability portion and validated a lot of the usability data. For me, during the sessions, I had a screen where I could see the eye tracking as it happened and it really helped me to see when they got bored reading the text on the screen because their eyes were no longer reading line by line and were jumping everywhere. I just wouldn't do eyetracking alone. Doesn't mean much. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45364 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Good examples of Help Tooltips
An old standard that I seem to recall is to have dotted underline under some of the words. I don't know if anyone still uses this but it might work. I have used a small box with a question mark in it near each item but my pages were not very dense so it worked. Just a thought. Susie Robson Robson Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=35373 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] iRise sues Axure for patent infringement
My guess is that you would get a completely different answer to these questions: hey... if you got a moment, could tell me all about this patent thing and what I should know going forward? hey... if you got a moment, could tell me all about this patent infringement thing and what I should know going forward? Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Hines Sent: Tuesday, June 10, 2008 3:53 PM To: IxDA Discuss Subject: Re: [IxDA Discuss] iRise sues Axure for patent infringement On Tue, Jun 10, 2008 at 12:11 PM, Todd Zaki Warfel [EMAIL PROTECTED] wrote: Well, we don't need to tag everything - don't go overboard here and use some common sense. This is obviously a sensitive topic and one that would warrant such a workaround. So, where does it end? Well, for now it could end w/[Patent]. It doesn't need to go further than that for now. Take it case by case. All very good points. Perhaps I was overstating it. If this is really about making someone feel more comfortable about participating or simply raising awareness then by all means add a rule. My note was directed a little more towards those who may be at risk than those who would have to implement the rule since a loosely enforced guideline on an open list that you voluntarily subscribe to is a pretty thin veil. Andrei offers some sage advice in his last note: If you are unaware, simply walk over to your friendly corporate lawyer and ask them, hey... if you got a moment, could tell me all about this patent thing and what I should know going forward? Mark Hines. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] Terminology issues
I need a little help/advice on a terminology issue. Background: I work in our Business Applications Usability department and we have many internal applications that we use within the company, across the globe. We are working on a Local Language project that will focus on our employees in the offices in China, Japan, and Korea (CJK). This project will focus only on Contact and Account information. We will be asking our employees in CJK to enter Customer Contact and Account information in their Local Language into these applications, as usual, but we will also be requiring them to enter the Customer Contact and Account information in Latin characters as well. This will require a bit of redesign for some of the screens/forms in these apps. This will also mean that they have 2 blocks of fields to work with, in what I'm calling Local Language and Latin Language. And, it means that they will be toggling their keyboards back and forth between languages quite a bit. But that's a separate issue. Local Language means any language for anyone: English, French, Russian, Chinese, Japanese, Korean, German, etc. This will be the primary area on each application that everyone will work on. Latin Language means Latin characters such as English, German, French. We need to distinguish which fields are for which language, which may (possibly) be a parenthetical label. Such as: First Name: Last Name: First Name (Latin): Last Name (Latin): Company Name: Company Name (Latin): Keep in mind that the above is not our proposed design but is used only for show here. The terms Local Language and Latin Language are not the best terms, especially if we have to label fields. Does anyone do anything similar to this? How did you handle it? If you didn't do it but have an opinion or some expertise, I'd love to hear it. And, most importantly, if I didn't make any sense explaining this, please ask for clarification. At this point, we don't know if everyone in the company will see all the fields or if we make this permissions-based and only CJK sees all the fields. Thanks in advance. If anyone is interested in the summary, let me know in case I forget to post it here. Susie Robson Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Terminology issues
Thanks Oleh. But the English field is not necessarily English. It will be Latin based characters which MAY be English but could also be French or German or some other Latin based character set. What would you call that if you had to put a label on it? And what would you call the Local Language if you had to put a label on that as well? Susie Robson From: Oleh Kovalchuke [mailto:[EMAIL PROTECTED] Sent: Wednesday, May 14, 2008 3:56 PM To: Susie Robson Cc: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Terminology issues This is an opinionated suggestion. 1. Use three column format: Label | Input fields in local language | Input fields in English or, better yet, use two column format with labels in local language and in English on top of the respective fields. 2. Set tab order to tab through all the local language fields first, then through the English fields. -- Oleh Kovalchuke Interaction Design is design of time http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm On Wed, May 14, 2008 at 1:38 PM, Susie Robson [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] wrote: I need a little help/advice on a terminology issue. Background: I work in our Business Applications Usability department and we have many internal applications that we use within the company, across the globe. We are working on a Local Language project that will focus on our employees in the offices in China, Japan, and Korea (CJK). This project will focus only on Contact and Account information. We will be asking our employees in CJK to enter Customer Contact and Account information in their Local Language into these applications, as usual, but we will also be requiring them to enter the Customer Contact and Account information in Latin characters as well. This will require a bit of redesign for some of the screens/forms in these apps. This will also mean that they have 2 blocks of fields to work with, in what I'm calling Local Language and Latin Language. And, it means that they will be toggling their keyboards back and forth between languages quite a bit. But that's a separate issue. Local Language means any language for anyone: English, French, Russian, Chinese, Japanese, Korean, German, etc. This will be the primary area on each application that everyone will work on. Latin Language means Latin characters such as English, German, French. We need to distinguish which fields are for which language, which may (possibly) be a parenthetical label. Such as: First Name: Last Name: First Name (Latin): Last Name (Latin): Company Name: Company Name (Latin): Keep in mind that the above is not our proposed design but is used only for show here. The terms Local Language and Latin Language are not the best terms, especially if we have to label fields. Does anyone do anything similar to this? How did you handle it? If you didn't do it but have an opinion or some expertise, I'd love to hear it. And, most importantly, if I didn't make any sense explaining this, please ask for clarification. At this point, we don't know if everyone in the company will see all the fields or if we make this permissions-based and only CJK sees all the fields. Thanks in advance. If anyone is interested in the summary, let me know in case I forget to post it here. Susie Robson Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] teaching young people about usability
I work with parents who exchange text messages with their kids while the kids are in class at school. I was in a meeting where one person was receiving and sending texts to her daughter. Her daughter was in class but was bored. My co-worker was also obviously bored. Especially as she told us what her daughter was texting and what she was texting back. It definitely derailed the meeting. She even claims that at home, she'll text her daughter to come downstairs for dinner. Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gavin Burke Sent: Friday, April 18, 2008 12:22 AM To: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] teaching young people about usability While its definitely anecdotal, I read in the paper recently that schools in Ireland had to ban phones entirely because while the kids were pretending to pay attention in class, they were in actual fact speed sending each other text messages, all the time keeping the mobile phones out of sight in their pockets! On 17 Apr 2008, at 16:39, Daniel Szuc wrote: Also be interesting/cool to see what they could teach us :) * What sites do they visit? * How many friends do they speak to per day using the internet? * Do they use their home phone for speaking to friends or mobile phone? * What technology do they own? * What do they like about it? * What frustrates them about tech at home? * What sites do they visit to help with home work? etc Perhaps see if they can design a UI for something? (see what they come up with ;) Best regards, Gavin Burke http://www.futureaudioworkshop.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] What to call The User?
Well, right or wrong, we generally just say users. As in new users or existing users or advanced users. I've found over the years that customer may just mean the person who purchased the products but does not use it. However, that's all internal-speak. If you are exposing this to users then I would actually try to not use any of that. So, Info for New Users could become Getting Started or Basic Options or something like that, while Info for Existing Users could become Advanced Options. Obviously I don't know your context but basically, take out the people part of it and just label it what it is not who it's for. Just a thought. Susie Robson -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dye, Sylvania Sent: Monday, April 21, 2008 3:58 PM To: [EMAIL PROTECTED] Subject: [IxDA Discuss] What to call The User? We prefer the terms person or customer when referring to people who use our software in general, but I'm wondering if anyone has suggestions for referring to them specifically? For example, let's say you're offering two sets of information to customers, one set each for new and existing users. They could be labeled: Info for new users and Info for existing users. The terms people and customers don't work here, because they're not new *people* and they could be existing customers, but new to this product. I've been tossing this around in my head for a while and can't seem to come up with anything that works. If anyone has suggestions, they'll be greatly appreciated! Thank you, Sylvania User Experience Designer Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] biz dev
I'm not an official designer at my company though I do some design and work solely inhouse. I am usability or, per recent discussions, the make it easy person. I'm very involved every step of the way here, which is great and it is a collaborative process. I'm fortunate to work with the teams I work with who are very interested in making the best possible applications for our staff. I attend all regular project meetings, incorporate my plan into the process and organize/facilitate brainstorming sessions, prototyping sessions, as well as other activities. I do get plenty of input, though when it comes time for implementation, I may have to give up some things over critical bugs, etc. I do some research (observe employees working with these apps, etc.) and also work with the analysts, developers for other research aspects. There are a few groups where I don't get to do all this but for the most part, this is how I work. Susie Robson The MathWorks Sr. Usability Specialist 1.508.647.7685 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Schraad Sent: Friday, January 25, 2008 9:38 AM To: [EMAIL PROTECTED] Subject: [IxDA Discuss] biz dev This may only apply to inhouse folks, but I am curious about how you as a designer interact with business development folks? Those are the people, sometimes in marketing, bizdev (obviously) and sometimes in product, that come up with great ideas that they want to flush out. Is this a collaborative process - or is it more waterfall.? Do you get enough input? Is there research done? Mark *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Why do crappy interfaces sell?
I contacted the founder/organizer of World Usability Day to let her know about this issue. Her response was: Thank you for sharing this. It is a timely comment, since UPA is currently trying to figure out just how to be more of a Global association and not just a US based one. So, it looks like this can be considered/worked on. How can you help out? Susie Robson -Original Message- From: Luis de la Orden Morais [mailto:[EMAIL PROTECTED] Sent: Thursday, January 24, 2008 4:55 AM To: Susie Robson; [EMAIL PROTECTED] Subject: RE: [IxDA Discuss] Why do crappy interfaces sell? Hi Susie, I tried to get in touch with the Brasilian chapters at the time without any success. I wrote to UPA and got a reply from the Switzerland Office. In 2006, I started publishing a few articles on linguistic accessibility and content contextualisation, http://www.webalorixa.net/artigos/acessibilidade/acessibilidade-contextu aliz acao-linguistica-02.html#subcab1 , someone from one of the Brasilian chapters replied with a rather snotty email all written in capitals. UPA's Brasilian web reach still has a rather confused linguistic approach as one can see at www.wud.com.br , http://www.diamundialdausabilidade.com.br/ , nevertheless, from photos of the 2007 event in Curitiba, they seem to use Portuguese in their printed materials as I could see at http://build.exclusiveconcepts.com/WUD-Blog/wp-content/uploads/2007/12/w ud_2 007_curitiba.pdf , I am still looking for the website they put in the PDF, which to my surprise is all localised, including name of the event and motto. I do appreciate your attention and wish the best of luck to whoever deems this of interest, Best regards, Luis -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susie Robson Sent: 23 January 2008 19:01 To: Luis de la Orden Morais; [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Why do crappy interfaces sell? Luis, Interesting. Has this been brought to anyone's attention that can make the necessary changes? I would have thought, though I could be mistaken, that each local UPA chapter had some control in how they publicize this, call it, or create a URL for it. I can check with the founder/organizer about it to see if we can work with each chapter around the world to fix this for next year. But, it sounds like there was at least public mention of the effort? Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Luis de la Orden Morais Sent: Wednesday, January 23, 2008 10:34 AM To: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Why do crappy interfaces sell? This is why World Usability Day was started a few years ago. With all due respect Sue, I cannot see how WUD is trying to reach the public with the World Usability Day when from the start the name of the event is not consistently localised to a country's language. You know, the always Coca-Cola/Toujours Coca-Cola principle. In Brazil, UPA calls the event as World Usability Day and the newspapers call it Dia Mundial da Usabilidade, and the same happens in every other country as well, a little bit of a wasted PR effort, in my opinion. Well, considering that the the Brasilian url for the event, wud.com.br, contains the w, a letter which would, it weren't for the word Watts, be completely unheard of by the great public, one can see that it is not just crappy interface design that makes its way into the world but also basic mistakes such as language, which I believe should be there even before one starts talking about accessibility. It is easy to make it difficult. Nevertheless, if by public (internationally speaking), they mean people from a certain social status who understand English I have no argument as to how wide the public UPA is trying to serve is. Regards, Luis *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come
Re: [IxDA Discuss] Why do crappy interfaces sell?
This is why World Usability Day was started a few years ago. It is a way to try to educate the public that they don't have to settle for difficult to use products, that there is a large group of people that can help make things easier. World Usability Day is growing each year so I can only hope we are making a difference, even if it is a small difference right now. Susie Robson The MathWorks Sr. Usability Specialist 1.508.647.7685 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Patricia Garcia Sent: Tuesday, January 22, 2008 8:13 AM To: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Why do crappy interfaces sell? I agree with educating people more. I found in user testing how much people put themselves down when they are having a hard time with the task. I tell them they are doing fine and if they can't find it, it means it's not there. Figuratively speaking in most cases as it is there, the design has just made it difficult to see. So, should we start with demonstrations on the street or something a bit more subtle? I'm thinking about those truth commercials about smoking, perhaps we can hold our protests in front of the offending companies? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=24918 *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Why do crappy interfaces sell?
Luis, Interesting. Has this been brought to anyone's attention that can make the necessary changes? I would have thought, though I could be mistaken, that each local UPA chapter had some control in how they publicize this, call it, or create a URL for it. I can check with the founder/organizer about it to see if we can work with each chapter around the world to fix this for next year. But, it sounds like there was at least public mention of the effort? Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Luis de la Orden Morais Sent: Wednesday, January 23, 2008 10:34 AM To: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Why do crappy interfaces sell? This is why World Usability Day was started a few years ago. With all due respect Sue, I cannot see how WUD is trying to reach the public with the World Usability Day when from the start the name of the event is not consistently localised to a country's language. You know, the always Coca-Cola/Toujours Coca-Cola principle. In Brazil, UPA calls the event as World Usability Day and the newspapers call it Dia Mundial da Usabilidade, and the same happens in every other country as well, a little bit of a wasted PR effort, in my opinion. Well, considering that the the Brasilian url for the event, wud.com.br, contains the w, a letter which would, it weren't for the word Watts, be completely unheard of by the great public, one can see that it is not just crappy interface design that makes its way into the world but also basic mistakes such as language, which I believe should be there even before one starts talking about accessibility. It is easy to make it difficult. Nevertheless, if by public (internationally speaking), they mean people from a certain social status who understand English I have no argument as to how wide the public UPA is trying to serve is. Regards, Luis *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Why do crappy interfaces sell?
I believe that Jared Spool wrote an article on this YEARS ago (and can/should/will probably correct me where I'm wrong). I think they buy these products with crappy interfaces because it has the functionality that they need. When they first purchase a product, that is their main concern. It's not until they have used it for a while that they move on to the next step beyond functionality. Actually--Jared, my brain hurts, do you still have this article? Assuming you also feel that it relates to this question. Susie Robson The MathWorks Sr. Usability Specialist 1.508.647.7685 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruno Figueiredo Sent: Tuesday, January 22, 2008 2:24 PM To: discuss@lists.interactiondesigners.com Subject: [IxDA Discuss] Why do crappy interfaces sell? I just spoke with a client for who I did an interface review for a CD product that is almost on the market. They told me that they loved my work but they have been showing the product with the old interface to clients and they already have a couple of orders for it so they're scrapping the review work for now. My question is: why do people keep buying products with crappy interfaces? I guess that since most products ship with poor interfaces, people have very low expectations. But these kind of products have been around for what? 15 years? They should know better by now. Why do people keep giving incentives to companies who deliver poor products? I think that people are generally unaware that these products can indeed be much better. So that points us towards education. Shouldn't we be educating the general public? Maybe by rewarding good interfaces or by giving them information about what a good product should be? *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Why do crappy interfaces sell?
Here is the link to Jared's article that I was thinking of. Note that I haven't really re-read it so I hope it says what I think I remember it saying http://www.uie.com/articles/market_maturity/ Susie Robson The MathWorks Sr. Usability Specialist 1.508.647.7685 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruno Figueiredo Sent: Tuesday, January 22, 2008 6:50 AM To: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Why do crappy interfaces sell? Maybe the problem is that this product is targeted to a very small niche. I don't even know if they have competition at all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=24918 *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Why do crappy interfaces sell?
Bruno wrote: Thanks for the article, Susie. Very insightful. Amazing that it was written almost 11 years ago. I love Jared's work and the way he always seems to think so clearly and ahead of time. I completely agree. And I'm very surprised that I still remember that article after all these years. But, it was because we felt the same pain back then, too. Susie Robson *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Boston usability community party
If anyone is interested in the pictures from the Boston Usability community party that was held last night by many of the local usability groups, click on the link below. Either the theme of the party was close your eyes or my timing was a bit off in taking some of the pictures. There were over 180 people that attended and a good time was had by all. http://www.kodakgallery.com/I.jsp?c=6k12j0k.b9wxv61kx=0y=jl3vlt Susie Robson The MathWorks Sr. Usability Specialist 1.508.647.7685 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jared M. Spool Sent: Tuesday, January 08, 2008 11:20 PM To: Sarah Kampman Cc: [EMAIL PROTECTED] Subject: Re: [IxDA Discuss] Post Mortems On Jan 8, 2008, at 11:57 AM, Sarah Kampman wrote: The seed for the meeting is: Imagine it's 10mo from now and the project failed. Why did it fail? Related note: Scott Berkun talks about a cool technique where you get the team to brainstorm on how to screw up the project. Seed question: If we really wanted to, what would be the ways we could make this project fail? Then, you inspect each brainstorm item and talk about what you'd do to prevent such a thing from happening. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: [EMAIL PROTECTED] p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] IxDA give-back
The Boston UPA Chapter has been doing this for World Usability Day with our Evaluation Station. We invited 16 non-profits to schedule an hour with us and give them our feedback (albeit quickly) on how to improve their sites. Sort of a usability inspection method/heuristic eval. We have a group of usability experts (volunteers) to do the evaluations and we hand off our notes to the client to take back to work with them. Some usability experts have subsequently volunteered more of their time to continue working with them, while others have been hired (not our goal, though) by the non-profits to help them implement changes. We don't do a lot of follow up though I have brought some of the nonprofit representatives back to our mini-conference for a panel discussion so they could talk about their experience and if anything had been implemented, etc. Additionally, we also offer then another hour to work with the accessibility people to have their sites go through an accessibility review (also free). Because it is sometimes hard to get non-profit representatives on site, we also do this for companies who may not have a usability department or access to their usability people (e.g., Marketing web sites). I highly recommend an endeavor like this since it is great to give something wonderful to the organizations who can't afford to hire designers or usability people. They very much appreciate it and I think they also learn how to look at their sites with a different eye by the time they leave (after the shock has worn off). Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jack Moffett Sent: Tuesday, December 11, 2007 11:25 AM To: IxDA list Subject: Re: [IxDA Discuss] IxDA give-back I really like this idea. I would like to see it coupled with a means by which several IxDA members could team up to work on them. I wouldn't likely have the resources to take on a project on my own, but I would be interested in contributing to a project as you have been discussing here. The thing could also provide a place to report progress, and finally, the results of the project, becoming a powerful channel through which IxDA could communicate the value of interaction design. Jack On Dec 11, 2007, at 10:29 AM, Michael Tuminello wrote: We could add something to the ixda site that let non-profits submit projects for consideration for pro-bono work by our members... Jack L. Moffett Interaction Designer inmedius 412.459.0310 x219 http://www.inmedius.com My goal is to build elegant products. The products that don't make people think when they should be doing, make people think when they should be learning, compel them by relating to them, and simply work. - Robert Hoekman, Jr. *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] OK/Cancel [wrong heading - Jaiku ]
You are right. I should have said, based on your personas, you should know which applications or browsers your users use and if they are primarily Windows users, even on a web page, you should follow Windows conventions. Of course, I'm speaking from a more corporate experience than the users who may not work outside the home and just use the web, not any applications. One of my reasons is that Microsoft and Apple had done a lot of research when writing the style guides for their desktop applications. Just because we are now using the web, we shouldn't ignore their research. But, just my opinion. I happen to be a consistency-freak. I'm also really against having OK be a button while the Cancel is a text link. Buttons are to perform actions--OK and Cancel are both actions. Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Juan Ruiz Sent: Tuesday, November 20, 2007 8:30 PM To: IxDA Discuss Subject: Re: [IxDA Discuss] OK/Cancel [wrong heading - Jaiku ] Susie wrote I have not done extensive research but the standard has usually been: If it's a PC, Ok is on the left, Cancel on the right If it's a Mac, Cancel is on the left, OK is on the right This assumption is correct if we are designing desktop applications. But, what about online apps? We cannot determine what browser the visitor is using, and then from it, decide the order of the buttons. How about the millions of Google's users? Google displays the primary action button (i.e. OK) on the left. I think Luke W's article (posted on this thread previously) answers a lot of our questions based on research and statistical data. Primary button should be on the left, secondary button on the right. Buttons should be left aligned. -Juan *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] OK/Cancel [wrong heading - Jaiku ]
I have not done extensive research but the standard has usually been: If it's a PC, Ok is on the left, Cancel on the right If it's a Mac, Cancel is on the left, OK is on the right I believe that is how their style guides suggest it is done. And, since most PC/Windows applications are done this way, it makes sense to be consistent. Susie -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Juan Ruiz Sent: Monday, November 19, 2007 7:58 PM To: Prasad Perera; IxDA Discuss Subject: Re: [IxDA Discuss] OK/Cancel [wrong heading - Jaiku ] Prasad, This has been a conversation that has been posted in the IxDA and SIGLIA mailing lists many times, and it has come to this: it depends. I am in favor of the action button [ok] to be on the left, with the condition that the form is a single page and the action will be carried out immediately. I would like to see if somebody has run usability tests or research to define best practices for this argument. -Juan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Prasad Perera Sent: Tuesday, 20 November 2007 11:25 AM To: IxDA Discuss Subject: Re: [IxDA Discuss] Jaiku Hi All, Has anyone done extensive user testing for placement of OK, CANCEL buttons? Should OK be on left and CANCEL on right? I have seen many theories to how it should be but didn't come across any results of an actual user testing on this subject. If anyone has information about this, please let me know. Thanks Prasad Perera User Experience Architect *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
