Re: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-19 Thread Berry Ives

on 4/18/01 10:23 AM, Ramesh Kumar_C at [EMAIL PROTECTED] wrote:

 
 I have written a mail to Minolta.
 Minolta is so bad, none of the document that came with scanner have
 telephone number of customer support.

Their customer support number is 201-825-4000 ext 5721

-Berry




RE: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-18 Thread Ramesh Kumar_C

Hi

"Minolta Dimage Scan Dula II" scanner has USB interface. 
Yes I can look for event log.

Let me try Vuescan too; 
How does Vuesacn's scans compare with the ones taken from  Minolta supplied
softwares.

I have written a mail to Minolta.
Minolta is so bad, none of the document that came with scanner have
telephone number of customer support.

Thanks to all for responding.

Bye
Ramesh

-Original Message-
From: Erik Kaffehr [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 17, 2001 3:30 PM
To: [EMAIL PROTECTED]
Subject: Re: filmscanners: "Minolta Dimage Scan Dula II" Problems


Hi!

I use Vuescan (www.hamrick.com/vsm.html) with my Minolta Dimage Scan Multi,
I 
recommended it to a friend who has a Scan Dual II, and he was very 
satisfied.You may as well try Vuescan.  Ed Hamrick, the author of Vuescan,
is 
very helpful.

Regards

Erik

n Tuesday 17 April 2001 23:00, you wrote:
 I too doubted the same and yestarday I installed the driver software which
 is displayed
 in the www.minoltausa.com. This did not solve anything.
 It seems problem is due to software because it scanner reboots the PC.



 -Original Message-
 From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 17, 2001 10:44 AM
 To: [EMAIL PROTECTED]
 Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


 Just a guess; but have you checked with Minolta to make sure that you have
 the most recent Win2K compatible driver.  I would chek the Minolta web
 site.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
 Sent: Tuesday, April 17, 2001 11:41 AM
 To: '[EMAIL PROTECTED]'
 Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems


 Hi
   My 2-weeks old Minolta Dimage Scan Dula II has following problem.

 "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
 After getting this error anything of the following may happen
 a) When I switch off the scanner, my PC gets rebooted.
 b) Normally I will not be able scan but if I am able to scan, scans will
be
 completely GREEN or MEGANTA

 To get over this error I need to reinstall the minolta software.
 But after scanning another 6 films again I will get same error.

 Environment: I am running Win 2k  Minolta "Easy Scan Utility"


 Any help will be welcome.

 Thanks
 Ramesh

-- 
Erik Kaffehr[EMAIL PROTECTED] alt. [EMAIL PROTECTED]
Mariebergsvgen 53  +46 155 219338 (home)
S-611 66 Nykping   +46 155 263515 (office)
Sweden  -- Message sent using 100% recycled electrons --



Re: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-18 Thread Erik Kaffehr

Hi!

My experience is with the Scan Multi.

My experience is that the Minolta software gives more options, which may 
however not always be very obvious. Vuescan is normally calibrated using a 
Q60 slide, but there are no utilities for individual calibration by user. It 
has setting for a lot of negativ films.

The results from the Vuescan software have better color at default setting 
than what the Minolta software gives at default settings. It also works with 
Linux, which is the operating system I normally use.

Ed Hamrick, who is the developer of Vuescan makes new version about once a 
week, and is very open to suggestions.

Regards

Erik Kaffehr

On Wednesday 18 April 2001 18:23, you wrote:
 Hi

 "Minolta Dimage Scan Dula II" scanner has USB interface.
 Yes I can look for event log.

 Let me try Vuescan too;
 How does Vuesacn's scans compare with the ones taken from  Minolta supplied
 softwares.

 I have written a mail to Minolta.
 Minolta is so bad, none of the document that came with scanner have
 telephone number of customer support.

 Thanks to all for responding.

 Bye
 Ramesh

 -Original Message-
 From: Erik Kaffehr [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 17, 2001 3:30 PM
 To: [EMAIL PROTECTED]
 Subject: Re: filmscanners: "Minolta Dimage Scan Dula II" Problems


 Hi!

 I use Vuescan (www.hamrick.com/vsm.html) with my Minolta Dimage Scan Multi,
 I
 recommended it to a friend who has a Scan Dual II, and he was very
 satisfied.You may as well try Vuescan.  Ed Hamrick, the author of Vuescan,
 is
 very helpful.

 Regards

 Erik

 n Tuesday 17 April 2001 23:00, you wrote:
  I too doubted the same and yestarday I installed the driver software
  which is displayed
  in the www.minoltausa.com. This did not solve anything.
  It seems problem is due to software because it scanner reboots the PC.
 
 
 
  -Original Message-
  From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, April 17, 2001 10:44 AM
  To: [EMAIL PROTECTED]
  Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems
 
 
  Just a guess; but have you checked with Minolta to make sure that you
  have the most recent Win2K compatible driver.  I would chek the Minolta
  web site.
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
  Sent: Tuesday, April 17, 2001 11:41 AM
  To: '[EMAIL PROTECTED]'
  Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems
 
 
  Hi
  My 2-weeks old Minolta Dimage Scan Dula II has following problem.
 
  "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
  After getting this error anything of the following may happen
  a) When I switch off the scanner, my PC gets rebooted.
  b) Normally I will not be able scan but if I am able to scan, scans will

 be

  completely GREEN or MEGANTA
 
  To get over this error I need to reinstall the minolta software.
  But after scanning another 6 films again I will get same error.
 
  Environment: I am running Win 2k  Minolta "Easy Scan Utility"
 
 
  Any help will be welcome.
 
  Thanks
  Ramesh

-- 
Erik Kaffehr[EMAIL PROTECTED] alt. [EMAIL PROTECTED]
Mariebergsvgen 53  +46 155 219338 (home)
S-611 66 Nykping   +46 155 263515 (office)
Sweden  -- Message sent using 100% recycled electrons --




RE: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-17 Thread Laurie Solomon

Just a guess; but have you checked with Minolta to make sure that you have
the most recent Win2K compatible driver.  I would chek the Minolta web site.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
Sent: Tuesday, April 17, 2001 11:41 AM
To: '[EMAIL PROTECTED]'
Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems


Hi
My 2-weeks old Minolta Dimage Scan Dula II has following problem.

"HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
After getting this error anything of the following may happen
a) When I switch off the scanner, my PC gets rebooted.
b) Normally I will not be able scan but if I am able to scan, scans will be
completely GREEN or MEGANTA

To get over this error I need to reinstall the minolta software.
But after scanning another 6 films again I will get same error.

Environment: I am running Win 2k  Minolta "Easy Scan Utility"


Any help will be welcome.

Thanks
Ramesh




RE: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-17 Thread Laurie Solomon

Ok.  Although they are a pain to try and contact, I would call Minolta about
your problem.  I would also recheck your SCSI card's seating in the slot as
well as your termination settings and SCSI ID setting.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
Sent: Tuesday, April 17, 2001 4:01 PM
To: '[EMAIL PROTECTED]'
Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


I too doubted the same and yestarday I installed the driver software which
is displayed
in the www.minoltausa.com. This did not solve anything.
It seems problem is due to software because it scanner reboots the PC.



-Original Message-
From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, April 17, 2001 10:44 AM
To: [EMAIL PROTECTED]
Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


Just a guess; but have you checked with Minolta to make sure that you have
the most recent Win2K compatible driver.  I would chek the Minolta web site.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
Sent: Tuesday, April 17, 2001 11:41 AM
To: '[EMAIL PROTECTED]'
Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems


Hi
My 2-weeks old Minolta Dimage Scan Dula II has following problem.

"HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
After getting this error anything of the following may happen
a) When I switch off the scanner, my PC gets rebooted.
b) Normally I will not be able scan but if I am able to scan, scans will be
completely GREEN or MEGANTA

To get over this error I need to reinstall the minolta software.
But after scanning another 6 films again I will get same error.

Environment: I am running Win 2k  Minolta "Easy Scan Utility"


Any help will be welcome.

Thanks
Ramesh




Re: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-17 Thread Erik Kaffehr

Hi!

I use Vuescan (www.hamrick.com/vsm.html) with my Minolta Dimage Scan Multi, I 
recommended it to a friend who has a Scan Dual II, and he was very 
satisfied.You may as well try Vuescan.  Ed Hamrick, the author of Vuescan, is 
very helpful.

Regards

Erik

n Tuesday 17 April 2001 23:00, you wrote:
 I too doubted the same and yestarday I installed the driver software which
 is displayed
 in the www.minoltausa.com. This did not solve anything.
 It seems problem is due to software because it scanner reboots the PC.



 -Original Message-
 From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 17, 2001 10:44 AM
 To: [EMAIL PROTECTED]
 Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems


 Just a guess; but have you checked with Minolta to make sure that you have
 the most recent Win2K compatible driver.  I would chek the Minolta web
 site.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
 Sent: Tuesday, April 17, 2001 11:41 AM
 To: '[EMAIL PROTECTED]'
 Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems


 Hi
   My 2-weeks old Minolta Dimage Scan Dula II has following problem.

 "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
 After getting this error anything of the following may happen
 a) When I switch off the scanner, my PC gets rebooted.
 b) Normally I will not be able scan but if I am able to scan, scans will be
 completely GREEN or MEGANTA

 To get over this error I need to reinstall the minolta software.
 But after scanning another 6 films again I will get same error.

 Environment: I am running Win 2k  Minolta "Easy Scan Utility"


 Any help will be welcome.

 Thanks
 Ramesh

-- 
Erik Kaffehr[EMAIL PROTECTED] alt. [EMAIL PROTECTED]
Mariebergsvgen 53  +46 155 219338 (home)
S-611 66 Nykping   +46 155 263515 (office)
Sweden  -- Message sent using 100% recycled electrons --




Re: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-17 Thread Berry Ives

on 4/17/01 4:00 PM, Laurie Solomon at [EMAIL PROTECTED] wrote:

 Ok.  Although they are a pain to try and contact, I would call Minolta about
 your problem.  I would also recheck your SCSI card's seating in the slot as
 well as your termination settings and SCSI ID setting.
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
 Sent: Tuesday, April 17, 2001 4:01 PM
 To: '[EMAIL PROTECTED]'
 Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems
 
 
 I too doubted the same and yestarday I installed the driver software which
 is displayed
 in the www.minoltausa.com. This did not solve anything.
 It seems problem is due to software because it scanner reboots the PC.
 
 
 
 -Original Message-
 From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, April 17, 2001 10:44 AM
 To: [EMAIL PROTECTED]
 Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems
 
 
 Just a guess; but have you checked with Minolta to make sure that you have
 the most recent Win2K compatible driver.  I would chek the Minolta web site.
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
 Sent: Tuesday, April 17, 2001 11:41 AM
 To: '[EMAIL PROTECTED]'
 Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems
 
 
 Hi
 My 2-weeks old Minolta Dimage Scan Dula II has following problem.
 
 "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
 After getting this error anything of the following may happen
 a) When I switch off the scanner, my PC gets rebooted.
 b) Normally I will not be able scan but if I am able to scan, scans will be
 completely GREEN or MEGANTA
 
 To get over this error I need to reinstall the minolta software.
 But after scanning another 6 films again I will get same error.
 
 Environment: I am running Win 2k  Minolta "Easy Scan Utility"
 
 
 Any help will be welcome.
 
 Thanks
 Ramesh
 
Scan Dual II does not use SCSI, only USB.

I had a problem with the Scan Easy software, and went to the regular scanner
software.  It worked fine.  Altho I am using Mac.

-Berry




RE: filmscanners: Minolta Dimage Scan Dula II Problems

2001-04-17 Thread Laurie Solomon

My error; I have confused two different posts.  I thought I was responding
to the post that involved the Minolta Scan Multi.  I apologize if my
response cause further confusion.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Berry Ives
Sent: Tuesday, April 17, 2001 8:17 PM
To: [EMAIL PROTECTED]
Subject: Re: filmscanners: "Minolta Dimage Scan Dula II" Problems


on 4/17/01 4:00 PM, Laurie Solomon at [EMAIL PROTECTED] wrote:

 Ok.  Although they are a pain to try and contact, I would call Minolta
about
 your problem.  I would also recheck your SCSI card's seating in the slot
as
 well as your termination settings and SCSI ID setting.

Snip.



Scan Dual II does not use SCSI, only USB.

I had a problem with the Scan Easy software, and went to the regular scanner
software.  It worked fine.  Altho I am using Mac.

-Berry