RE: stability FM 11RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Jeff Coatsworth
Mine was with xrefs - there was some memory leak involved with displaying the 
xref panel and if you used the scroll wheel on the mouse it would cause it to 
freeze, then crash.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: May-13-15 9:26 AM
To: framers
Subject: stability FM 11RE: Help Creation Flow and Upgrading from version 7.2 
to the latest version

The stability problems I saw with FM 11 were mostly related to Tracked Changes. 
I found that it would crash after a generate when saving the book file. It 
would save all the other files fine, but saving the book file would cause a 
crash. I found that open and saving the book as mif then resaving as a regular 
book file would allow a couple of book saves before the problem recurred.

The procedure I was following was:
Generate the book (twice)
Save all Files in book from the book using the Shift key option that allow that.
Close all files in book (again using the Shift key option).
SaveAsPDF from the book.

The crash would occur when the book file was saved.

FM 12 is definitely more stable. Don't use the updates beyond the second update 
(12.02?) if you need CMYK printing to work.

Thank you.

Craig

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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Jeff Coatsworth
I can endorse the stability of FM12 - I was looking for the crash log location 
the other day  realized that I haven't had a crash yet with it (unlike almost 
daily ones with FM11).

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel
Sent: May-13-15 3:41 AM
To: Robert Lauriston; Caroline Tabach; framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the latest 
version

FM9 broke some keyboard shortcuts but in FM11 they work again. (I 
skipped over 10, so I don't know about 10.) The only thing is that the 
first time after opening FM, when you use certain keyboard shortcuts 
like F9, there is a few second delay. After that it's fine and all of 
them work, F8, F9, etc.

They also have added some nice keyboard shortcuts for repeating the last 
command (previously there was one for repeating character command and 
one for repeating paragraph commands), and adding/removing conditional text.

I've heard 12 is even better than 11 in terms of stability, aside from 
the additions.

--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:
 Fundamentally, unstructured FrameMaker has changed very little. I've
 opened FM6 in recent versions and had zero problems. New features have
 been added but old things all work pretty much the same.

 FM8 switched to Unicode. Anything using the old Zapf Dingbats that was
 bundled with FM will need to be redone. Any other symbol or dingbat
 font may need cleanup.

 FM9 introduced a new UI layered on the old one (when you drill down,
 you may still see dialogs unchanged from FM5), which broke a lot of
 keyboard shortcuts, many of which they never fixed. If you're used to
 driving everything from the keyboard and never touching the mouse,
 you'll probably hate it and have a bad month or two getting used to
 constantly using the mouse.

 FM12 added the core features from RoboHelp (look for multi-channel
 publishing in the docs), so you probably won't need to upgrade
 ePublisher or buy RoboHelp.

 On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach carol...@radcom.com wrote:
 At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
 create PDF files, and a collections of help files which are mostly html,  
 with 2 or 3 .chm files

 The applications mostly run on Internet Explorer (and the .chm files are for 
 the 2 that are not over IE).

 I would like to upgrade our applications as they do not really run on my 
 current operating system and because I want to also produce more modern 
 output.


 I need to make PDF, ePub, Responsive html and .chm.

 What do you all recommend?
 Is FrameMaker 12 enough to use stand alone?

 Do I need ePublisher Pro or RoboHelp?

 How would I go about importing my Frame 7.2 files into Frame 12.
 Does it support them or would I need to save as MIF and then open the MIF 
 files.
 I have quite a lot of user guides.

   To what extent will FrameMaker let me change the design?

 What is the learning curve from 7.2 to 12?
 ___


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RE: stability FM 11RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Keith Soltys
I don’t know about FM 11, but I had similar problems to those reported by Craig 
with FM 10 and Tracked Changes, especially if I used change tracking in 
conjunction with conditional text. I’ve given up using change tracking because 
of that.

Regards
Keith

--
Keith Soltys
Senior Technical Writer
Architecture
TMX Group
(416) 947-4397
http://www.tmx.com/

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Wednesday, May 13, 2015 9:49 AM
To: framers
Subject: RE: stability FM 11RE: Help Creation Flow and Upgrading from version 
7.2 to the latest version

Mine was with xrefs – there was some memory leak involved with displaying the 
xref panel and if you used the scroll wheel on the mouse it would cause it to 
freeze, then crash.

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: May-13-15 9:26 AM
To: framers
Subject: stability FM 11RE: Help Creation Flow and Upgrading from version 7.2 
to the latest version

The stability problems I saw with FM 11 were mostly related to Tracked Changes. 
I found that it would crash after a generate when saving the book file. It 
would save all the other files fine, but saving the book file would cause a 
crash. I found that open and saving the book as mif then resaving as a regular 
book file would allow a couple of book saves before the problem recurred.

The procedure I was following was:
Generate the book (twice)
Save all Files in book from the book using the Shift key option that allow that.
Close all files in book (again using the Shift key option).
SaveAsPDF from the book.

The crash would occur when the book file was saved.

FM 12 is definitely more stable. Don't use the updates beyond the second update 
(12.02?) if you need CMYK printing to work.

Thank you.

Craig


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stability FM 11RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Craig Ede
The stability problems I saw with FM 11 were mostly related to Tracked Changes. 
I found that it would crash after a generate when saving the book file. It 
would save all the other files fine, but saving the book file would cause a 
crash. I found that open and saving the book as mif then resaving as a regular 
book file would allow a couple of book saves before the problem recurred.

The procedure I was following was:
Generate the book (twice)
Save all Files in book from the book using the Shift key option that allow that.
Close all files in book (again using the Shift key option).
SaveAsPDF from the book.

The crash would occur when the book file was saved.

FM 12 is definitely more stable. Don't use the updates beyond the second update 
(12.02?) if you need CMYK printing to work.

Thank you.

Craig

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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Robert Lauriston
On Wed, May 13, 2015 at 12:41 AM, Shmuel shmue...@gmail.com wrote:
 FM9 broke some keyboard shortcuts but in FM11 they work again. (I skipped
 over 10, so I don't know about 10.)

Here's my list of bugs from FM10 (I had most of these problems with
FM9 but didn't have to use it enough to bother making a list), have
they all been fixed?

1. Document window size and position are not saved.

2. Docked panels often appear behind the document window, and I have
to resize, minimize, or close the document window to use them. Since
window size and position are not saved, I have to resize them dozens
of times a day.

3. Sometimes I have the opposite problem: the side of a window is
completely blocked by the character or paragraph tag catalog, so I
have to minimize, close, or move the panel before I can resize the
window.

4. When I open a panel, sometimes it appears behind another panel
that's already open, and I have to move one or the other before I can
use it.

5. The first time I press Ctrl-f, I can just type the search string,
but after that the focus within the Find/Change seems to be random, so
I can't.

6. After a book has been open for a while, it no longer responds to
menu commands. I can double-click files to open them or use the
right-click menu, but if I try to select a menu command such as Edit 
Update Book or File  Save As PDF the book window minimizes and is no
longer active. The only workaround I've found is to close and reopen
the book window, which I end up doing dozens of times a day.

7. A separate FrameMaker button appears on the taskbar for each file
that's open.

8. The FrameMaker console window appears behind the application
window. Bringing it to the front is sometimes difficult.

9. When I first start FrameMaker, Ctrl-F6 switches between open
windows. After a while, it stops working. (I can use alt-key menu
navigation.)

10. Alt-key menu letters are not displayed for all menu commands (e.g.
Documents on the Window menu).

11. If I Alt-Tab to FrameMaker from another application, pressing
Alt-Tab again takes me to another FrameMaker document window (if more
than one document is open) instead of back to the other application.
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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Shmuel
FM9 broke some keyboard shortcuts but in FM11 they work again. (I 
skipped over 10, so I don't know about 10.) The only thing is that the 
first time after opening FM, when you use certain keyboard shortcuts 
like F9, there is a few second delay. After that it's fine and all of 
them work, F8, F9, etc.


They also have added some nice keyboard shortcuts for repeating the last 
command (previously there was one for repeating character command and 
one for repeating paragraph commands), and adding/removing conditional text.


I've heard 12 is even better than 11 in terms of stability, aside from 
the additions.


--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:

Fundamentally, unstructured FrameMaker has changed very little. I've
opened FM6 in recent versions and had zero problems. New features have
been added but old things all work pretty much the same.

FM8 switched to Unicode. Anything using the old Zapf Dingbats that was
bundled with FM will need to be redone. Any other symbol or dingbat
font may need cleanup.

FM9 introduced a new UI layered on the old one (when you drill down,
you may still see dialogs unchanged from FM5), which broke a lot of
keyboard shortcuts, many of which they never fixed. If you're used to
driving everything from the keyboard and never touching the mouse,
you'll probably hate it and have a bad month or two getting used to
constantly using the mouse.

FM12 added the core features from RoboHelp (look for multi-channel
publishing in the docs), so you probably won't need to upgrade
ePublisher or buy RoboHelp.

On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach carol...@radcom.com wrote:

At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
create PDF files, and a collections of help files which are mostly html,  with 
2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are for 
the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF files.
I have quite a lot of user guides.

  To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

2015-05-13 Thread Caroline Tabach
That's good to know, as it is always difficult to change things like
that, that you have got used to


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com | www.radcom.com



-Original Message-
From: Shmuel [mailto:shmue...@gmail.com] 
Sent: Wednesday, May 13, 2015 10:41
To: Robert Lauriston; Caroline Tabach; framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the
latest version

FM9 broke some keyboard shortcuts but in FM11 they work again. (I
skipped over 10, so I don't know about 10.) The only thing is that the
first time after opening FM, when you use certain keyboard shortcuts
like F9, there is a few second delay. After that it's fine and all of
them work, F8, F9, etc.

They also have added some nice keyboard shortcuts for repeating the last
command (previously there was one for repeating character command and
one for repeating paragraph commands), and adding/removing conditional
text.

I've heard 12 is even better than 11 in terms of stability, aside from
the additions.

--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:
 Fundamentally, unstructured FrameMaker has changed very little. I've 
 opened FM6 in recent versions and had zero problems. New features have

 been added but old things all work pretty much the same.

 FM8 switched to Unicode. Anything using the old Zapf Dingbats that was

 bundled with FM will need to be redone. Any other symbol or dingbat 
 font may need cleanup.

 FM9 introduced a new UI layered on the old one (when you drill down, 
 you may still see dialogs unchanged from FM5), which broke a lot of 
 keyboard shortcuts, many of which they never fixed. If you're used to 
 driving everything from the keyboard and never touching the mouse, 
 you'll probably hate it and have a bad month or two getting used to 
 constantly using the mouse.

 FM12 added the core features from RoboHelp (look for multi-channel 
 publishing in the docs), so you probably won't need to upgrade 
 ePublisher or buy RoboHelp.

 On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach carol...@radcom.com
wrote:
 At the moment we are using FrameMaker 7.2 and ePublisher Pro version 
 9.2 to  create PDF files, and a collections of help files which are 
 mostly html,  with 2 or 3 .chm files

 The applications mostly run on Internet Explorer (and the .chm files
are for the 2 that are not over IE).

 I would like to upgrade our applications as they do not really run on
my current operating system and because I want to also produce more
modern output.


 I need to make PDF, ePub, Responsive html and .chm.

 What do you all recommend?
 Is FrameMaker 12 enough to use stand alone?

 Do I need ePublisher Pro or RoboHelp?

 How would I go about importing my Frame 7.2 files into Frame 12.
 Does it support them or would I need to save as MIF and then open the
MIF files.
 I have quite a lot of user guides.

   To what extent will FrameMaker let me change the design?

 What is the learning curve from 7.2 to 12?
 ___


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 om

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