date:20161116

Re: [Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Ken Poshedly

As stated in the original, I'm still with Windows XP.
And I will definitely check into the "thumbs.db" things.
Thanks very much.
-- Ken in Atlanta 

On Wednesday, November 16, 2016 3:27 PM, Tino H. Haida 
 wrote:
 

 ... Yes, this is weird. 

Win 7 locks folders when you work with them in certain applications
(Acrobat, FrameMaker), but also with the normal Win Explorer.
The Explorer puts an invisible "thumbs.db" file into folders that have
been opened and keeps them locked. 

See https://support.microsoft.com/en-us/kb/2025703 

This problem did not occur with WIN XP (as far as I remember). But if
other colleagues are also working with the same files this may be the
reason. Or maybe the server OS keeps the files locked. 

Best Regards -- Tino Haida

> For the record, it happens from time to time on Win 7 64bit as well.
> 
> -Carla
> 
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+cmartinek=zebra@lists.frameusers.com] On Behalf 
> Of Ken Poshedly
> Sent: Wednesday, November 16, 2016 1:27 PM
> To: Framers List 
> Subject: [Framers] Windows XP versus Windows Explorer (Ding!)
> 
> Here's an annoyance where two "things" on my computer simply can't get along 
> and I wonder if anyone here has any suggestions on how to stop this from 
> happening.
> 
> While my two coworkers use Windows 7, my own office platform is still 
> chugging along nicely with Windows XP. This is because in the past, we had 
> problematic FrameMaker files that crashed while being opened in Windows 7, 
> but they opened smoothly on my platform. We all use FrameMaker 11 and all of 
> our files are on a network drive. (We have never been able to figure out why 
> they opened on my platform but not the others. And my company refuses to 
> spend the few bucks on upgrading my operating system, a la "If it ain't 
> broke, don't fix it.")
> 
> Anyway, when we create a new FM book based on a previous one, we copy the 
> pertinent old FM folder (along with its subordinate Insets folder of the 
> various images) to a new location on our network drive.
> 
> Because the default name of the graphics folder is "Insets", and I don't want 
> the new FM file to reference the old Insets folder, I try to rename that old 
> one something else ("Insets - Temp" or whatever) until I have successfully 
> opened the new FM file to correctly reference the new Insets folder at the 
> new location.
> 
> Confused yet? I hope not. Anyway . . .
> 
> More often than not, when I try to rename the old Insets folder, I get a 
> pop-up box stating that no renaming can be done because another program is 
> using this folder -- but it really ain't.
> 
> I will close out every open program, re-open Windows Explorer and then once 
> more try to rename the old Insets folder, but keep getting that nagging 
> pop-up about another program using this folder.
> 
> The final action is close out everything and do a system restart. That always 
> works but it's a pain in the ass.
> 
> Isn't there a keyboard shortcut or something else I can do to prevent this 
> waste of my time (which obviously slows my productivity)?
> 
> -- Ken in Atlanta
> ___
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Re: [Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Tino H. Haida

... Yes, this is weird. 

Win 7 locks folders when you work with them in certain applications
(Acrobat, FrameMaker), but also with the normal Win Explorer.
The Explorer puts an invisible "thumbs.db" file into folders that have
been opened and keeps them locked. 

See https://support.microsoft.com/en-us/kb/2025703 

This problem did not occur with WIN XP (as far as I remember). But if
other colleagues are also working with the same files this may be the
reason. Or maybe the server OS keeps the files locked. 

Best Regards -- Tino Haida

> For the record, it happens from time to time on Win 7 64bit as well.
> 
> -Carla
> 
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+cmartinek=zebra@lists.frameusers.com] On Behalf 
> Of Ken Poshedly
> Sent: Wednesday, November 16, 2016 1:27 PM
> To: Framers List 
> Subject: [Framers] Windows XP versus Windows Explorer (Ding!)
> 
> Here's an annoyance where two "things" on my computer simply can't get along 
> and I wonder if anyone here has any suggestions on how to stop this from 
> happening.
> 
> While my two coworkers use Windows 7, my own office platform is still 
> chugging along nicely with Windows XP. This is because in the past, we had 
> problematic FrameMaker files that crashed while being opened in Windows 7, 
> but they opened smoothly on my platform. We all use FrameMaker 11 and all of 
> our files are on a network drive. (We have never been able to figure out why 
> they opened on my platform but not the others. And my company refuses to 
> spend the few bucks on upgrading my operating system, a la "If it ain't 
> broke, don't fix it.")
> 
> Anyway, when we create a new FM book based on a previous one, we copy the 
> pertinent old FM folder (along with its subordinate Insets folder of the 
> various images) to a new location on our network drive.
> 
> Because the default name of the graphics folder is "Insets", and I don't want 
> the new FM file to reference the old Insets folder, I try to rename that old 
> one something else ("Insets - Temp" or whatever) until I have successfully 
> opened the new FM file to correctly reference the new Insets folder at the 
> new location.
> 
> Confused yet? I hope not. Anyway . . .
> 
> More often than not, when I try to rename the old Insets folder, I get a 
> pop-up box stating that no renaming can be done because another program is 
> using this folder -- but it really ain't.
> 
> I will close out every open program, re-open Windows Explorer and then once 
> more try to rename the old Insets folder, but keep getting that nagging 
> pop-up about another program using this folder.
> 
> The final action is close out everything and do a system restart. That always 
> works but it's a pain in the ass.
> 
> Isn't there a keyboard shortcut or something else I can do to prevent this 
> waste of my time (which obviously slows my productivity)?
> 
> -- Ken in Atlanta
> ___
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Re: [Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Lise Bible

I'm on Win 7 64 bit, but if I'm trying to rename a folder and get that
message I will try changing the view in Windows Explorer first (before
resorting to a reboot). I like list or detail view as a default, but when I
change it to icons and try again, it often lets me rename the folder. Worth
a shot?
-Lise

On Wed, Nov 16, 2016 at 1:54 PM, Martinek, Carla 
wrote:

> For the record, it happens from time to time on Win 7 64bit as well.
>
> -Carla
>
>
> -Original Message-
> From: Framers [mailto:framers-bounces+cmartinek=zebra.com@lists.
> frameusers.com] On Behalf Of Ken Poshedly
> Sent: Wednesday, November 16, 2016 1:27 PM
> To: Framers List 
> Subject: [Framers] Windows XP versus Windows Explorer (Ding!)
>
> Here's an annoyance where two "things" on my computer simply can't get
> along and I wonder if anyone here has any suggestions on how to stop this
> from happening.
>
> While my two coworkers use Windows 7, my own office platform is still
> chugging along nicely with Windows XP. This is because in the past, we had
> problematic FrameMaker files that crashed while being opened in Windows 7,
> but they opened smoothly on my platform. We all use FrameMaker 11 and all
> of our files are on a network drive. (We have never been able to figure out
> why they opened on my platform but not the others. And my company refuses
> to spend the few bucks on upgrading my operating system, a la "If it ain't
> broke, don't fix it.")
>
> Anyway, when we create a new FM book based on a previous one, we copy the
> pertinent old FM folder (along with its subordinate Insets folder of the
> various images) to a new location on our network drive.
>
> Because the default name of the graphics folder is "Insets", and I don't
> want the new FM file to reference the old Insets folder, I try to rename
> that old one something else ("Insets - Temp" or whatever) until I have
> successfully opened the new FM file to correctly reference the new Insets
> folder at the new location.
>
> Confused yet? I hope not. Anyway . . .
>
> More often than not, when I try to rename the old Insets folder, I get a
> pop-up box stating that no renaming can be done because another program is
> using this folder -- but it really ain't.
>
> I will close out every open program, re-open Windows Explorer and then
> once more try to rename the old Insets folder, but keep getting that
> nagging pop-up about another program using this folder.
>
> The final action is close out everything and do a system restart. That
> always works but it's a pain in the ass.
>
> Isn't there a keyboard shortcut or something else I can do to prevent this
> waste of my time (which obviously slows my productivity)?
>
> -- Ken in Atlanta
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's homepage
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>
> 
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Re: [Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Martinek, Carla

For the record, it happens from time to time on Win 7 64bit as well.

-Carla

-Original Message-
From: Framers [mailto:framers-bounces+cmartinek=zebra@lists.frameusers.com] 
On Behalf Of Ken Poshedly
Sent: Wednesday, November 16, 2016 1:27 PM
To: Framers List 
Subject: [Framers] Windows XP versus Windows Explorer (Ding!)

Here's an annoyance where two "things" on my computer simply can't get along 
and I wonder if anyone here has any suggestions on how to stop this from 
happening.

While my two coworkers use Windows 7, my own office platform is still chugging 
along nicely with Windows XP. This is because in the past, we had problematic 
FrameMaker files that crashed while being opened in Windows 7, but they opened 
smoothly on my platform. We all use FrameMaker 11 and all of our files are on a 
network drive. (We have never been able to figure out why they opened on my 
platform but not the others. And my company refuses to spend the few bucks on 
upgrading my operating system, a la "If it ain't broke, don't fix it.")

Anyway, when we create a new FM book based on a previous one, we copy the 
pertinent old FM folder (along with its subordinate Insets folder of the 
various images) to a new location on our network drive.

Because the default name of the graphics folder is "Insets", and I don't want 
the new FM file to reference the old Insets folder, I try to rename that old 
one something else ("Insets - Temp" or whatever) until I have successfully 
opened the new FM file to correctly reference the new Insets folder at the new 
location.

Confused yet? I hope not. Anyway . . .

More often than not, when I try to rename the old Insets folder, I get a pop-up 
box stating that no renaming can be done because another program is using this 
folder -- but it really ain't.

I will close out every open program, re-open Windows Explorer and then once 
more try to rename the old Insets folder, but keep getting that nagging pop-up 
about another program using this folder.

The final action is close out everything and do a system restart. That always 
works but it's a pain in the ass.

Isn't there a keyboard shortcut or something else I can do to prevent this 
waste of my time (which obviously slows my productivity)?

-- Ken in Atlanta
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[Framers] Windows XP versus Windows Explorer (Ding!)

2016-11-16 Thread Ken Poshedly

Here's an annoyance where two "things" on my computer simply can't get along 
and I wonder if anyone here has any suggestions on how to stop this from 
happening.

While my two coworkers use Windows 7, my own office platform is still chugging 
along nicely with Windows XP. This is because in the past, we had problematic 
FrameMaker files that crashed while being opened in Windows 7, but they opened 
smoothly on my platform. We all use FrameMaker 11 and all of our files are on a 
network drive. (We have never been able to figure out why they opened on my 
platform but not the others. And my company refuses to spend the few bucks on 
upgrading my operating system, a la "If it ain't broke, don't fix it.")

Anyway, when we create a new FM book based on a previous one, we copy the 
pertinent old FM folder (along with its subordinate Insets folder of the 
various images) to a new location on our network drive.

Because the default name of the graphics folder is "Insets", and I don't want 
the new FM file to reference the old Insets folder, I try to rename that old 
one something else ("Insets - Temp" or whatever) until I have successfully 
opened the new FM file to correctly reference the new Insets folder at the new 
location.

Confused yet? I hope not. Anyway . . .

More often than not, when I try to rename the old Insets folder, I get a pop-up 
box stating that no renaming can be done because another program is using this 
folder -- but it really ain't. 

I will close out every open program, re-open Windows Explorer and then once 
more try to rename the old Insets folder, but keep getting that nagging pop-up 
about another program using this folder.

The final action is close out everything and do a system restart. That always 
works but it's a pain in the ass.

Isn't there a keyboard shortcut or something else I can do to prevent this 
waste of my time (which obviously slows my productivity)?

-- Ken in Atlanta
___

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Re: [Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Robert Lauriston

Is it possible you exceeded the Windows maximum path length?

https://msdn.microsoft.com/en-us/library/windows/desktop/aa365247(v=vs.85).aspx#maxpath

> On Wed, Nov 16, 2016 at 9:50 AM, Fred Wersan  wrote:
>
>> Last week I asked about a crash when I try to save to XML (Frame 2015,
>> structured). After trying everything I could think of, I called Adobe
>> support. After about an hour or so, the resolution was that if I copied the
>> problem files to my desktop, I could save them to XML without crashing.
>>
>> This was kind of weird. They had to actually be on the desktop, not even a
>> subdirectory under it. It was tedious and annoying to work with the files,
>> but I was able to save to XML and get on with the rest of my work.
>>
>> So, I am passing this along as another strategy for dealing with crashes
>> and corrupted files.
>>
>> I am still suspicious that some of the recent patches caused the problem,
>> since I installed them since my last successful save events. I tried to
>> install Frame on a different computer so I could try it out without these
>> patches, but naturally, it wouldn't install.
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Re: [Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Fred Wersan

Well, all the files saved to XML fine in September. Other books work and 
they all use more or less the same naming conventions and file 
structure, so it is hard to think that all of a sudden that's the 
problem. That's why it is hard to point a finger at one particular 
source for the problem.


Thank you to everyone who has sent me suggestions.

Fred


On 11/16/2016 11:55 AM, Bernard Aschwanden (Publishing Smarter) wrote:

I've been using the most current patches of most/all of the software without 
that issue, but... Maybe some of the path names (do you link to other files, 
import images by reference, conref things) may be a part of the cause?

Odd issue, quirky workaround, but glad you got your content back!

Bernard



-Original Message-
From: Framers 
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com] On 
Behalf Of Fred Wersan
Sent: Wednesday, November 16, 2016 10:50 AM
To: framers@lists.frameusers.com
Subject: SPAM -> [Framers] crash saving to XML - resolved, sort of

Last week I asked about a crash when I try to save to XML (Frame 2015, 
structured). After trying everything I could think of, I called Adobe support. 
After about an hour or so, the resolution was that if I copied the problem 
files to my desktop, I could save them to XML without crashing.

This was kind of weird. They had to actually be on the desktop, not even a 
subdirectory under it. It was tedious and annoying to work with the files, but 
I was able to save to XML and get on with the rest of my work.

So, I am passing this along as another strategy for dealing with crashes and 
corrupted files.

I am still suspicious that some of the recent patches caused the problem, since 
I installed them since my last successful save events. I tried to install Frame 
on a different computer so I could try it out without these patches, but 
naturally, it wouldn't install.

Fred


--

*Fred Wersan* | Principal Technical Writer
*VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
T: +1.857.209.3469 | F: +1.617.876.0032
fwer...@mak.com | www.mak.com
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Re: [Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Bernard Aschwanden (Publishing Smarter)

I've been using the most current patches of most/all of the software without 
that issue, but... Maybe some of the path names (do you link to other files, 
import images by reference, conref things) may be a part of the cause?

Odd issue, quirky workaround, but glad you got your content back!

Bernard



-Original Message-
From: Framers 
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com] On 
Behalf Of Fred Wersan
Sent: Wednesday, November 16, 2016 10:50 AM
To: framers@lists.frameusers.com
Subject: SPAM -> [Framers] crash saving to XML - resolved, sort of

Last week I asked about a crash when I try to save to XML (Frame 2015, 
structured). After trying everything I could think of, I called Adobe support. 
After about an hour or so, the resolution was that if I copied the problem 
files to my desktop, I could save them to XML without crashing.

This was kind of weird. They had to actually be on the desktop, not even a 
subdirectory under it. It was tedious and annoying to work with the files, but 
I was able to save to XML and get on with the rest of my work.

So, I am passing this along as another strategy for dealing with crashes and 
corrupted files.

I am still suspicious that some of the recent patches caused the problem, since 
I installed them since my last successful save events. I tried to install Frame 
on a different computer so I could try it out without these patches, but 
naturally, it wouldn't install.

Fred
-- 

*Fred Wersan* | Principal Technical Writer *VT MÄK* | 150 Cambridge Park Drive, 
Third Floor, Cambridge, MA 02140
T: +1.857.209.3469 | F: +1.617.876.0032
fwer...@mak.com | www.mak.com
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Re: [Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Fred Ridder

In past years, I've seen problems when any directories (folders) in the path 
contain one or more spaces. As a result I have *always* used either camelCase 
or underscores as separators in multi-word folder names just to avoid the whole 
issue. Windows itself doesn't care, but some applications, particularly ones 
with UNIX somewhere in their history, *do* care.

-FR

From: Framers  on 
behalf of Peter Gold 
Sent: Wednesday, November 16, 2016 11:09 AM
To: Fred Wersan
Cc: framers@lists.frameusers.com
Subject: Re: [Framers] crash saving to XML - resolved, sort of

Just a guess based on having been bitten by odd bugs over the years with
various applications on various platforms:

P,erhaps the shorter pathname involved in saving to Desktop eliminates
either particular characters, or avoids problems caused by longer
pathnames, or a combination of both.

Regards,

Peter
___
Peter Gold

On Wed, Nov 16, 2016 at 9:50 AM, Fred Wersan  wrote:

> Last week I asked about a crash when I try to save to XML (Frame 2015,
> structured). After trying everything I could think of, I called Adobe
> support. After about an hour or so, the resolution was that if I copied the
> problem files to my desktop, I could save them to XML without crashing.
>
> This was kind of weird. They had to actually be on the desktop, not even a
> subdirectory under it. It was tedious and annoying to work with the files,
> but I was able to save to XML and get on with the rest of my work.
>
> So, I am passing this along as another strategy for dealing with crashes
> and corrupted files.
>
> I am still suspicious that some of the recent patches caused the problem,
> since I installed them since my last successful save events. I tried to
> install Frame on a different computer so I could try it out without these
> patches, but naturally, it wouldn't install.
>
> Fred
> --
>
> *Fred Wersan* | Principal Technical Writer
> *VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
> T: +1.857.209.3469 | F: +1.617.876.0032
> fwer...@mak.com | www.mak.com
Products - VT MÄK
www.mak.com
VT MÄK modeling & simulation software helps customers link, simulate and 
visualize compelling 3D simulated environments in which to train, experiment, 
and demonstrate.

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Re: [Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Peter Gold

Just a guess based on having been bitten by odd bugs over the years with
various applications on various platforms:

P,erhaps the shorter pathname involved in saving to Desktop eliminates
either particular characters, or avoids problems caused by longer
pathnames, or a combination of both.


Regards,

Peter
___
Peter Gold

On Wed, Nov 16, 2016 at 9:50 AM, Fred Wersan  wrote:

> Last week I asked about a crash when I try to save to XML (Frame 2015,
> structured). After trying everything I could think of, I called Adobe
> support. After about an hour or so, the resolution was that if I copied the
> problem files to my desktop, I could save them to XML without crashing.
>
> This was kind of weird. They had to actually be on the desktop, not even a
> subdirectory under it. It was tedious and annoying to work with the files,
> but I was able to save to XML and get on with the rest of my work.
>
> So, I am passing this along as another strategy for dealing with crashes
> and corrupted files.
>
> I am still suspicious that some of the recent patches caused the problem,
> since I installed them since my last successful save events. I tried to
> install Frame on a different computer so I could try it out without these
> patches, but naturally, it wouldn't install.
>
> Fred
> --
>
> *Fred Wersan* | Principal Technical Writer
> *VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
> T: +1.857.209.3469 | F: +1.617.876.0032
> fwer...@mak.com | www.mak.com
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
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[Framers] crash saving to XML - resolved, sort of

2016-11-16 Thread Fred Wersan

Last week I asked about a crash when I try to save to XML (Frame 2015, 
structured). After trying everything I could think of, I called Adobe 
support. After about an hour or so, the resolution was that if I copied 
the problem files to my desktop, I could save them to XML without crashing.


This was kind of weird. They had to actually be on the desktop, not even 
a subdirectory under it. It was tedious and annoying to work with the 
files, but I was able to save to XML and get on with the rest of my work.


So, I am passing this along as another strategy for dealing with crashes 
and corrupted files.


I am still suspicious that some of the recent patches caused the 
problem, since I installed them since my last successful save events. I 
tried to install Frame on a different computer so I could try it out 
without these patches, but naturally, it wouldn't install.


Fred
--

*Fred Wersan* | Principal Technical Writer
*VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
T: +1.857.209.3469 | F: +1.617.876.0032
fwer...@mak.com | www.mak.com
___

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Re: [Framers] crash saving to XML - resolved, sort of

Re: [Framers] crash saving to XML - resolved, sort of

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Re: [Framers] crash saving to XML - resolved, sort of

Re: [Framers] crash saving to XML - resolved, sort of

[Framers] crash saving to XML - resolved, sort of

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