Re: [Framers] Authoring and distributing a manual for US and non-US customers

[Catherine Woods]

It's been some time since I created documents for translation, but
generally remember:

   - Stick to deadlines for English source documents and don't allow anyone
   to talk you into changing them
   - Some languages take longer to translate and are more expensive (i.e.,
   Chinese)
   - Some languages have options like European or Central and South
   American (CALA) Spanish and Portuguese, Traditional and Simplified Chinese,
   European or Canadian French. Try to pick just one.
   - Will you be tasked with finding in-country reviewers for the
   translations? This ended up being a big issue for me.
   - ezGlobe was the last company I worked with and was superior in all
   areas. Smoothed the whole process for me more than once.
   - Ask for RFP based a test document from at least 5 translation
   companies before choosing a finalist.
   - Realize that you're getting into a big job almost the size of the
   document creation and maintenance themselves.
   - Are you using a content management system to create the document? It
   will make your job easier.

Even though it sounds like I didn't like this aspects of the job, it opened
my eyes to many areas I'd never that of before. I can now tell the
differences between Traditional and Simplified Chinese and Korean, Spanish
and Portuguese, and some Scandinavian languages.

Catherine

On Fri, Nov 8, 2019 at 2:03 PM Richard Melanson 
wrote:

> Tammy,
>
> I would recommend Googling FIGS and the word translation together.   FIGS
> = French Italian German Spanish.
>
> You will get so many answers to your questions below you won't know where
> to start  :-)
>
> Rick
>
>
> Richard Melanson
> Technical Writer|HighRes Biosolutions
> T:781.932.1912x1160|rmelan...@highresbio.com
> www.highresbio.com???
>
> This e-mail message may contain confidential information and may not be
> used by anyone but the intended recipient.  If you are not the intended
> recipient, you are hereby notified that any use or dissemination of this
> message is strictly prohibited. If you received this message in error,
> please notify HighRes Biosolutions immediately by reply email.  Then delete
> this message from your system.  Thank you.-Original Message-
> From: Framers [mailto:framers-bounces+rmelanson=
> highresbio@lists.frameusers.com] On Behalf Of
> tamm...@spectrumwritingllc.com
> Sent: Friday, November 08, 2019 4:52 PM
> To: framers@lists.frameusers.com; 'TECHWR-L' 
> Subject: [Framers] Authoring and distributing a manual for US and non-US
> customers
>
> A longtime client who initially distributed their product only in the US
> was acquired by a large international firm and now will be required to have
> their manuals available to customers in Europe, Asia, and A-Pac. Currently,
> I am developing in FM V12 and producing a PDF that is available online.
>
>
>
> The only information that I can gather right now is that this new customer
> base will also require PDFs.
>
>
>
> 1.  I need to consider that I might be the one handling the logistics
> of
> the translation process to an outside vendor versus any in-house staff.
> (They do have folks that deal w/ this issue but they are overworked and
> understaffed and right now, can't guarantee that they can take on another
> division's translation requirements.)
> 2.  The current source is manual is classic US-approved layout - 8.5 x
> 11 w/ crop marks for printing specified but my client briefly rattled off
> their concern about the A4 requirement for Europe.
>
>
>
> So, my questions:
>
>
>
> 1.  How does A4 and any other non-US requirements impact/affect my
> template in FM? What do I need to do/plan for/change the layout of so that
> I have one single source guide that serves all customers - US and on-US?
> 2.  I know I can learn the logistics of the translation process but
> first, any one company/person that you would recommend and what do I have
> to be aware of in my FM template knowing that the source will be translated?
> Any insight into the translation process/logistics of (what files I have
> to provide, what I get back, etc.) would be sincerely appreciated.
>
>
>
> Regards and TGIF,
>
>
>
> TVB
>
>
>
>
>
> Tammy Van Boening
>
> Tammy dot vanboening at spectrumwritingllc dot com
>
> www.spectrumwritingllc.com
>
>
>
>
>
>
>
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Re: [Framers] What causes documentation to fail

[Catherine Woods]

Documentation creep - like every 4 months project management "thinks" up
another document (or decides that original docs should be split into x) and
expects the one assigned writer to pick it up
Buy-in from project management on the documentation to be written that
"don't change over time"
Mysterious end-customer requirements - an end-customer that can dictate the
documentation

I speak from experience on documentation failure.
Catherine

On Fri, May 20, 2016 at 9:48 AM,  wrote:

>
> Hi, guys...by end of today, I need to present to my manager a few bullet
> points for a presentation she is doing on Monday.
>
> The subject is: "What Causes Documentation to Fail"
>
> I've started with a few points:
>
>Not writing to a well-understood target audience
>Including too little or too much information
>Failure to bring documentation into the project early enough in the
>project
>Failure to establish a governance, review, and approval structure
>Lack of clear  roles and responsibilities
>Belief that “anyone can produce acceptable documentation”
>Lack of feedback early enough in the process to implement without
>wasting a large amount of work and/or affecting deadline
>Scope creep
>
> Anyone want to add more to the list?
>
>
> John X Posada
> SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North
> America Holdings Inc
> 330 Madison Ave., NY NY
>
>  __
>
>
>
>
>
>  Phone
>   Int: 212-525-5483 Ext: 646-735-1857
>  Fax
>   Conference Bridge - 877-304-0052, Code 74809254
>  Email
>   john.x.pos...@us.hsbc.com
>
>  __
>  Protect our environment - please only print this if you have to!
>
>
>
> -
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RE: Frame/PDF crashing again after Acrobat update - reapply hotfix

[Catherine Woods]

Thank you very much Martin. I was beginning to think I was going to have to
recreate a 185 page container file from scratch.

Thank you. Thank you. Thank you.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Martin Ley
Sent: Thursday, April 29, 2010 12:00 PM
To: framers@lists.frameusers.com
Subject: Frame/PDF crashing again after Acrobat update - reapply hotfix

Hi Framers,

A while ago I had weeks of woes with mega-crashes while trying to print to
PDF from Frame books. Eventually, the cure was to apply the hotfix that lots
of people mentioned (I say eventually, because I couldn't download it for
ages, and assumed it would never work for me).

Well, everything's been fine for a couple of months, then Adobe updated
Acrobat, which I assume stiffed the Distiller or something, because I
started getting crashes again while building PDFs from FM book files. 

For example:

%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[Page: 5]%%
%%[Page: 6]%%
%%[Page: 7]%%
%%[Page: 8]%%
%%[Page: 9]%%
%%[Page: 10]%%
%%[Page: 11]%%
%%[Page: 12]%%
%%[Page: 13]%%
%%[ Error: ioerror; OffendingCommand: imageDistiller ]%%

Stack:
-dict-
-mark-
-save-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%


Naturally, this happened while I was up against a deadline, but I thought
Hmmm, I wonder if I apply the hotfix again, it will cure things...

Yes. Joy!

The page to look at for info on the hotfix is:

http://support.microsoft.com/?id=952909

Read the bumf then click the View and request hotfix downloads link near the
top of the page (you need to do this, as you eventually get an email with
the right link and a password).

It took me ages to get the correct link/hotfix for some reason.

Hope this helps someone.

Martin 




Martin Ley, Em-Dash Publications
84 High Street, Burwell, CAMBRIDGE, CB25 0HD

T   +44 1638 744173   M  +44 7803 297354
W  em-dash.com E  mar...@em-dash.com
VAT 823339730






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Frame/PDF crashing again after Acrobat update - reapply hotfix

[Catherine Woods]

Thank you very much Martin. I was beginning to think I was going to have to
recreate a 185 page container file from scratch.

Thank you. Thank you. Thank you.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Martin Ley
Sent: Thursday, April 29, 2010 12:00 PM
To: framers at lists.frameusers.com
Subject: Frame/PDF crashing again after Acrobat update - reapply hotfix

Hi Framers,

A while ago I had weeks of woes with mega-crashes while trying to print to
PDF from Frame books. Eventually, the cure was to apply the hotfix that lots
of people mentioned (I say eventually, because I couldn't download it for
ages, and assumed it would never work for me).

Well, everything's been fine for a couple of months, then Adobe updated
Acrobat, which I assume stiffed the Distiller or something, because I
started getting crashes again while building PDFs from FM book files. 

For example:

%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[Page: 5]%%
%%[Page: 6]%%
%%[Page: 7]%%
%%[Page: 8]%%
%%[Page: 9]%%
%%[Page: 10]%%
%%[Page: 11]%%
%%[Page: 12]%%
%%[Page: 13]%%
%%[ Error: ioerror; OffendingCommand: imageDistiller ]%%

Stack:
-dict-
-mark-
-save-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%


Naturally, this happened while I was up against a deadline, but I thought
"Hmmm, I wonder if I apply the hotfix again, it will cure things"...

Yes. Joy!

The page to look at for info on the hotfix is:

http://support.microsoft.com/?id=952909

Read the bumf then click the View and request hotfix downloads link near the
top of the page (you need to do this, as you eventually get an email with
the right link and a password).

It took me ages to get the correct link/hotfix for some reason.

Hope this helps someone.

Martin 




Martin Ley, Em-Dash Publications
84 High Street, Burwell, CAMBRIDGE, CB25 0HD

T   +44 1638 744173   M  +44 7803 297354
W  em-dash.com E  martin at em-dash.com
VAT 823339730






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RE: Remote Desktop and FrameMaker

[Catherine Woods]

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

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Remote Desktop and FrameMaker

[Catherine Woods]

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

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RE: Push or Click???

[Catherine Woods]

The Single-sourcing SIG of the STC just finished this discussion.

I'd say Click the Browse button. I'd omit the ...to activate the
browser.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Garnier Garnier
Sent: Monday, June 01, 2009 8:45 PM
To: framers@lists.frameusers.com
Subject: Push or Click???



Hi

I have a query:

Which is technically accurate, Push the Browse button to activate the
browser on click the Browse button to activate the browser?

B/R
Garnier



  Explore your hobbies and interests. Go to
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Push or Click???

[Catherine Woods]

The Single-sourcing SIG of the STC just finished this discussion.

I'd say "Click the Browse button". I'd omit the "...to activate the
browser."

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Garnier Garnier
Sent: Monday, June 01, 2009 8:45 PM
To: framers at lists.frameusers.com
Subject: Push or Click???



Hi

I have a query:

Which is technically accurate, Push the Browse button to activate the
browser on click the Browse button to activate the browser?

B/R
Garnier



  Explore your hobbies and interests. Go to
http://in.promos.yahoo.com/groups/

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RE: Marketing a product: which language for the documentation

[Catherine Woods]

Other questions might be: does your client want all of translations in one
document? 

Speaking from some translation experience: you also need to decide what
flavours of languages you want? If the product will be sold in Central and
Latin America as well as Europe, you may want to try International versions
as opposed to localized. 

Can you change the language that appears on the UI on the GPS product ?
You'll probably want to sync up the languages on the UI with the docs.

Catherine

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of mathieu jacquet
Sent: Wednesday, May 21, 2008 8:52 AM
To: framers@lists.frameusers.com
Subject: Marketing a product: which language for the documentation


Hi to all,

here is a question from a client: he's just developed a new GPS-based
product in France, has a getting started and user manual written (I'm
currently working on it) in French and would like to know if he is supposed
to have them translated...

I answered yes, you have to have them translated into the languages of
countries where you want the product marketted. But I am not 100% sure of
the answer.

The other question is: does the client have to have both manuals translated?

Do you have any idea of official (governmental) documents about this kind of
issue (Europe and/or US)?

Thank a lot!

Mathieu.
_
Faites vous de nouveaux amis grâce à l'annuaire des profils Messenger !
http://home.services.spaces.live.com/search/?page=searchresultsss=trueForm
Id=AdvPeopleSearchform=SPXFRMtp=3sc=2pg=0Search.DisplayName=Nom+public
search.gender=search.age=Search.FirstName=Pr%C3%A9nomSearch.LastName=Nom
search.location=Lieusearch.occupation=Professionsearch.interests=amissubm
it=Rechercher
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Marketing a product: which language for the documentation

[Catherine Woods]

Other questions might be: does your client want all of translations in one
document? 

Speaking from some translation experience: you also need to decide what
"flavours" of languages you want? If the product will be sold in Central and
Latin America as well as Europe, you may want to try International versions
as opposed to localized. 

Can you change the language that appears on the UI on the GPS product ?
You'll probably want to sync up the languages on the UI with the docs.

Catherine

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of mathieu jacquet
Sent: Wednesday, May 21, 2008 8:52 AM
To: framers at lists.frameusers.com
Subject: Marketing a product: which language for the documentation


Hi to all,

here is a question from a client: he's just developed a new GPS-based
product in France, has a "getting started" and "user manual" written (I'm
currently working on it) in French and would like to know if he is supposed
to have them translated...

I answered "yes, you have to have them translated into the languages of
countries where you want the product marketted". But I am not 100% sure of
the answer.

The other question is: does the client have to have both manuals translated?

Do you have any idea of official (governmental) documents about this kind of
issue (Europe and/or US)?

Thank a lot!

Mathieu.
_
Faites vous de nouveaux amis gr?ce ? l'annuaire des profils Messenger !
http://home.services.spaces.live.com/search/?page=searchresults=true
Id=AdvPeopleSearch=SPXFRM=3=2=0=Nom+public&
search.gender===Pr%C3%A9nom=Nom&
search.location=Lieu=Profession=amis
it=Rechercher
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RE: MadCap Blaze

[Catherine Woods]

I haven't even installed Blaze yet! But I will anyway even though nothing I
heard so far is good.

I'm interested in this CMS that you mentioned. I'm not using structure yet
(haven't found a good enough reason). But writing in topics is becoming a
real management nightmare in FrameMaker.


Catherine Woods
Senior Documentation Specialist
Polycom Canada
Burnaby, BC
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Flato, Gillian
Sent: Wednesday, March 19, 2008 9:33 AM
To: Frame Users
Subject: RE: MadCap Blaze


Sharon Burton, from MadCap, did a presentation at our last STC meeting. She
said that Blaze was for people who only did print publishing and Flare was
for print and help files etc. 

Both Blaze and Flare make you write in a topic-oriented way, yet it doesn't
do DITA. Sharon talked about all of the advantages of doing topic-oriented
writing. 

I asked her why MadCap would make a product that doesn't do DITA when they
are trying to compete with Frame. I said that right now, with Frame 8, all I
had to do was flip it to structured and I had DITA, so moving to Blaze or
Flare was a step backward. She didn't really have an answer for me on that.

She said that Madcap was creating a CMS first, and then it was going to make
Blaze and Flare DITA compatible. I told her that in my opinion, that was a
bad plan. They will never be competitive with Frame until they do DITA, and
no one is going to buy a CMS when they can get Subversion and CVS for free
so they would be better off doing DITA now and the CMS later.

I don't know if she passed on what I said to the MadCap people but we'll
see. 


Thank you,

 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
408.545.6316
408.232.5911
[EMAIL PROTECTED]


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Müller-Hillebrand
Sent: Wednesday, March 19, 2008 9:17 AM
To: Frame Users
Subject: Re: MadCap Blaze

Am 19.03.2008 um 17:05 schrieb Rick Henkel:

 Flare has more than Blaze. Kind of like   Flare : Blaze ::  
 Acrobat : Reader

They must have something up their sleeve... or why did they once  
position Blaze as FrameMaker killer? You wouldn't expect a serious  
company to exaggerate things like that, would you? Maybe I forgot,  
that in marketing everything is allowed...

Well, FrameMaker is still listed two times on the Blaze website: As  
possible import format and as output format (which would only be  
necessary if the products own print layout capabilities are somewhat  
limited).

BTW, I am hesitant to install .NET 3.0 and enjoy your reports!

- Michael

--
___
Michael Müller-Hillebrand: Dokumentations-Technologie
Adobe Certified Expert, FrameMaker
Lösungen und Training, FrameScript, XML/XSL, Unicode
http://cap-studio.de/ -- Tel. +49 (9131) 28747



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RE: Cannot launch distiller to create PDF file

[Catherine Woods]

I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use save as again, it's
fine.
Catherine

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers@lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works sometimes but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the save as PDF feature. Please advise if that works
consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF 
 files using the File-save as command.  It seems to work 
 haphazardly - sometimes, a PDF is generated with no problem, 
 other times Frame keeps trying for quite a while (almost 
 appearing as if the program crashed, using 100% of the CPU), 
 eventually giving up after several minutes with the error 
 message Cannot launch Acrobat Distiller to create PDF file. 
  There does not seem to be any discernible pattern to suggest 
 to me why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
 XP Professional.
  
 It has been suggested to me that this might be a result of 
 having multiple copies of Distiller installed on the system, 
 but I'm not sure how I would check that (Distiller doesn't 
 show up in Add/remove programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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Cannot launch distiller to create PDF file

[Catherine Woods]

I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use "save as" again, it's
fine.
Catherine

-Original Message-
From: framers-bounces+catwood=telus@lists.frameusers.com
[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers at lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation
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RE: Commenting in PDF files from Acrobat 6.0

[Catherine Woods]

She needs to use Acrobat 7 Pro if she wants to get the full advantage of the
commenting feature.

It's a great feature with very few problems (for its first release). I'd
recommend it to anyone who is tired of getting comments back in varied
formats. The auto online help feature is great as well.

Catherine

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jon Harvey
Sent: April 17, 2006 2:36 PM
To: framers@lists.frameusers.com
Subject: OT:Commenting in PDF files from Acrobat 6.0

Hi all,

 

One of my colleagues created a PDF of her document and is passing it
around to reviewers for comment. Trouble is, the reviewers can't add
comments and she doesn't know why. This is the first time she's done it
and doesn't know whether it's her security settings, preferences, or
version of the software. She is using the full version of Acrobat 6.0.
Does 6.0 allow recipients to comment or does she have to upgrade to
Acrobat 7.0 or 7.0 Pro? I have 7.0 Pro on my machine and haven't had any
problems.

 

Thanks...Jon

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Commenting in PDF files from Acrobat 6.0

[Catherine Woods]

She needs to use Acrobat 7 Pro if she wants to get the full advantage of the
commenting feature.

It's a great feature with very few problems (for its first release). I'd
recommend it to anyone who is tired of getting comments back in varied
formats. The auto online help feature is great as well.

Catherine

-Original Message-
From: framers-bounces+catwood=telus@lists.frameusers.com
[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
Jon Harvey
Sent: April 17, 2006 2:36 PM
To: framers at lists.frameusers.com
Subject: OT:Commenting in PDF files from Acrobat 6.0

Hi all,



One of my colleagues created a PDF of her document and is passing it
around to reviewers for comment. Trouble is, the reviewers can't add
comments and she doesn't know why. This is the first time she's done it
and doesn't know whether it's her security settings, preferences, or
version of the software. She is using the full version of Acrobat 6.0.
Does 6.0 allow recipients to comment or does she have to upgrade to
Acrobat 7.0 or 7.0 Pro? I have 7.0 Pro on my machine and haven't had any
problems.



Thanks...Jon

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Versioning software

[Catherine Woods]

We used to use SourceSafe and CVS. They were okay. Then the company changed
to Perforce, which I found so much easier to use and was a lot more
user-friendly.

Catherine

-Original Message-
From: framers-bounces+catwood=telus@lists.frameusers.com
[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
Gillian Flato
Sent: April 5, 2006 1:36 PM
To: Lorian Gans; Kevin Rusnak; framers at lists.frameusers.com
Subject: RE: Versioning software

I like CVS. 


Thanks,

Gillian Flato
-Original Message-
From: framers-bounces+gflato=nanometrics@lists.frameusers.com
[mailto:framers-bounces+gflato=nanometrics.com at lists.frameusers.com] On
Behalf Of Lorian Gans
Sent: Wednesday, April 05, 2006 1:30 PM
To: Kevin Rusnak; framers at lists.frameusers.com
Subject: RE: Versioning software

Hi, Kevin -

We do use SourceSafe, not only for the fm files, but all the project and
related files as well. It does have it's quirks, but seems to work well
for us.

hth 


Lorian Gans
Technical Writer
Cougar Mountain Software
(208) 375-4455 ext. 147
LorianGans at cougarmtn.com
www.cougarmtn.com

-Original Message-
From: framers-bounces+loriangans=cougarmtn@lists.frameusers.com
[mailto:framers-bounces+loriangans=cougarmtn.com at lists.frameusers.com]
On Behalf Of Kevin Rusnak
Sent: Wednesday, April 05, 2006 1:54 PM
To: framers at lists.frameusers.com
Subject: Versioning software

What do you all like to use to backup and version your frame files?

Is Source Safe an industry favorite?

Kevin




Kevin C. Rusnak, CDIA+
E-Learning Development Specialist, Technical Services

Hyland Software, Inc.
440.788.5609
440.788.5709 (fax)
kevin.rusnak at onbase.com
www.onbase.com
28500 Clemens Road
Westlake, OH 44145

CONFIDENTIALITY NOTICE: This message and any attached documents may
contain confidential information from Hyland Software, Inc. The
information is intended only for the use of the individual or entity
named above. If the reader of this message is not the intended
recipient, or an employee or agent responsible for the delivery of this
message to the intended recipient, the reader is hereby notified that
any dissemination, distribution or copying of this message or of any
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