Re: [Framers] Save As PDF doesn't work first time
Tom, make sure that your Win10 version is fully patched up - you may be suffering from the build 1803 issue that messed up PDF creation. The patch released July 24 seems to have fixed it. -Original Message- From: Framers On Behalf Of Tom Beiswenger Sent: Thursday, August 23, 2018 12:16 PM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] Save As PDF doesn't work first time Art, I am checking the Generate PDF Data checkbox. As for FM17, there have been lots of complaints about it on this forum about that version. Rick Quatro suggested that I wait for FM19, which is supposed to resolve the problems of previous versions and be a fully 64-bit app. Now that FM19 is out, I may wait a little before upgrading to give Adobe time to work out initial issues that always seem to occur with the birth of a new edition. That, and I will need to convince our IT staff that spending a grand on a new revision is worth it. My colleague in another division moved from FrameMaker to AuthorIT a few years ago. He loves it, because he has lots of reusable chunks of text, which I don't have. And I have many more manuals for which I am responsible than he does. And, even more important to me, at least, is that FM is pretty universal and this forum is an incredibly good place to get help from real experts. Keeping my fingers crossed that I don't get forced to move from FM to AIT. Tom Beiswenger Project Manager, Manager IB Technical Documentation Emhart Glass Inc. 74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswen...@emhartglass.com www.bucheremhartglass.com www.bucherindustries.com Privacy Policy: www.bucheremhartglass.com/privacy From: Art Campbell To: Framers List Date: 08/23/2018 10:46 AM Subject:Re: [Framers] Save As PDF doesn't work first time Sent by:"Framers" You're checking the Generate PDF Data checkbox when you Print to the Acrobat printer? And you may want to point out to the IT staff that FM12 wasn't designed for W10. Definitely consider an upgrade -- you're going to be three revs behind the curve shortly. Antique software... Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM= > wrote: > That, unfortunately, does not work. Although all of the hyperlinks > work using that method, the videos embedded in the PDF (which are > inserted by reference in the original FM 12 doc) will not play. Save > as PDF is the only > method that I've found that gives the PDF all of the functionality > that I've built into the book. The behavior I referenced originally > just started > when our IT grout upgraded me to a new Dell notebook running Win 10. > > > -"Framers" emhartglass@lists.frameusers.com> wrote: - > To: Frame Users > From: Lin Sims > Sent by: "Framers" > Date: 08/23/2018 09:54AM > Subject: Re: [Framers] Save As PDF doesn't work first time > > On the Frame menu, click File > Print Setup and choose Adobe PDF from the > list of installed printers, or you can select it as the printer when using > File > Print. > > Save as PDF has been pretty much fixed in the last couple of Frame > versions, but IIRC (memory fuzzy), 12 was the last version where it still > had some issues. > > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY= > > wrote: > > > What is the Acrobat logical printer? Our documents often have video > > tutorials in them. The only way that I've been able to make them > > work is > to > > us the Save as PDF command. > > > > -"Framers" > emhartglass@lists.frameusers.com> wrote: - > > To: Framers List > > From: Art Campbell > > Sent by: "Framers" > > Date: 08/23/2018 09:44AM > > Subject: Re: [Framers] Save As PDF doesn't work first time > > > > Historically, SaveAs PDF has been problematic. > > Prin
Re: [Framers] Save As PDF doesn't work first time
Don't entirely agree or disagree. I was a beta '17 user, so I've been using it for several years on Win10 without any serious issues. Always thinking that whatever the current version is, that's what many people are using so you see a high number of questions and complaints about that. Can't talk about '19. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 12:16 PM Tom Beiswenger < tom.beiswen...@emhartglass.com> wrote: > Art, > > I am checking the Generate PDF Data checkbox. As for FM17, there have been > lots of complaints about it on this forum about that version. Rick Quatro > suggested that I wait for FM19, which is supposed to resolve the problems > of previous versions and be a fully 64-bit app. Now that FM19 is out, I > may wait a little before upgrading to give Adobe time to work out initial > issues that always seem to occur with the birth of a new edition. That, > and I will need to convince our IT staff that spending a grand on a new > revision is worth it. My colleague in another division moved from > FrameMaker to AuthorIT a few years ago. He loves it, because he has lots > of reusable chunks of text, which I don't have. And I have many more > manuals for which I am responsible than he does. > > And, even more important to me, at least, is that FM is pretty universal > and this forum is an incredibly good place to get help from real experts. > > Keeping my fingers crossed that I don't get forced to move from FM to AIT. > > > > Tom Beiswenger > Project Manager, Manager IB Technical Documentation > > Emhart Glass Inc. > 74 Kahler Road North ? Horseheads NY 14845 ? USA > Telephone 1 607 735 2551 ? Mobile +1 607 769 4779 > Fax +1 607 735 2601 > tom.beiswen...@emhartglass.com > www.bucheremhartglass.com > www.bucherindustries.com > Privacy Policy: www.bucheremhartglass.com/privacy > > > > From: Art Campbell > To: Framers List > Date: 08/23/2018 10:46 AM > Subject:Re: [Framers] Save As PDF doesn't work first time > Sent by:"Framers" > > > > > You're checking the Generate PDF Data checkbox when you Print to the > Acrobat printer? > > And you may want to point out to the IT staff that FM12 wasn't designed > for > W10. Definitely consider an upgrade -- you're going to be three revs > behind > the curve shortly. Antique software... > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent > and > a redheaded girl." -- Richard Thompson > No disclaimers > apply. >DoD 358 > > > > On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < > > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM= > > wrote: > > > That, unfortunately, does not work. Although all of the hyperlinks work > > using that method, the videos embedded in the PDF (which are inserted by > > reference in the original FM 12 doc) will not play. Save as PDF is the > only > > method that I've found that gives the PDF all of the functionality that > > I've built into the book. The behavior I referenced originally just > started > > when our IT grout upgraded me to a new Dell notebook running Win 10. > > > > > > -"Framers" > emhartglass@lists.frameusers.com> wrote: - > > To: Frame Users > > From: Lin Sims > > Sent by: "Framers" > > Date: 08/23/2018 09:54AM > > Subject: Re: [Framers] Save As PDF doesn't work first time > > > > On the Frame menu, click File > Print Setup and choose Adobe PDF from > the > > list of installed printers, or you can select it as the printer when > using > > File > Print. > > > > Save as PDF has been pretty much fixed in the last couple of Frame > > versions, but IIRC (memory fuzzy), 12 was the last version where it > still > > had some issues. > > > > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < > > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLC
Re: [Framers] Save As PDF doesn't work first time
Art, I am checking the Generate PDF Data checkbox. As for FM17, there have been lots of complaints about it on this forum about that version. Rick Quatro suggested that I wait for FM19, which is supposed to resolve the problems of previous versions and be a fully 64-bit app. Now that FM19 is out, I may wait a little before upgrading to give Adobe time to work out initial issues that always seem to occur with the birth of a new edition. That, and I will need to convince our IT staff that spending a grand on a new revision is worth it. My colleague in another division moved from FrameMaker to AuthorIT a few years ago. He loves it, because he has lots of reusable chunks of text, which I don't have. And I have many more manuals for which I am responsible than he does. And, even more important to me, at least, is that FM is pretty universal and this forum is an incredibly good place to get help from real experts. Keeping my fingers crossed that I don't get forced to move from FM to AIT. Tom Beiswenger Project Manager, Manager IB Technical Documentation Emhart Glass Inc. 74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswen...@emhartglass.com www.bucheremhartglass.com www.bucherindustries.com Privacy Policy: www.bucheremhartglass.com/privacy From: Art Campbell To: Framers List Date: 08/23/2018 10:46 AM Subject:Re: [Framers] Save As PDF doesn't work first time Sent by:"Framers" You're checking the Generate PDF Data checkbox when you Print to the Acrobat printer? And you may want to point out to the IT staff that FM12 wasn't designed for W10. Definitely consider an upgrade -- you're going to be three revs behind the curve shortly. Antique software... Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM= > wrote: > That, unfortunately, does not work. Although all of the hyperlinks work > using that method, the videos embedded in the PDF (which are inserted by > reference in the original FM 12 doc) will not play. Save as PDF is the only > method that I've found that gives the PDF all of the functionality that > I've built into the book. The behavior I referenced originally just started > when our IT grout upgraded me to a new Dell notebook running Win 10. > > > -"Framers" emhartglass@lists.frameusers.com> wrote: - > To: Frame Users > From: Lin Sims > Sent by: "Framers" > Date: 08/23/2018 09:54AM > Subject: Re: [Framers] Save As PDF doesn't work first time > > On the Frame menu, click File > Print Setup and choose Adobe PDF from the > list of installed printers, or you can select it as the printer when using > File > Print. > > Save as PDF has been pretty much fixed in the last couple of Frame > versions, but IIRC (memory fuzzy), 12 was the last version where it still > had some issues. > > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY= > > wrote: > > > What is the Acrobat logical printer? Our documents often have video > > tutorials in them. The only way that I've been able to make them work is > to > > us the Save as PDF command. > > > > -"Framers" > emhartglass....@lists.frameusers.com> wrote: - > > To: Framers List > > From: Art Campbell > > Sent by: "Framers" > > Date: 08/23/2018 09:44AM > > Subject: Re: [Framers] Save As PDF doesn't work first time > > > > Historically, SaveAs PDF has been problematic. > > Printing to the Acrobat logical printer has been more stable and > > predictable. > > > > Art Campbell > > art.campb...@gmail.com > > "... In my opinion, there's nothing in this world beats a '52 Vincent > and > > a redheaded girl." -- Richard Thompson > > No disclaimers > apply. > >
Re: [Framers] Save As PDF doesn't work first time
You could also try downloading the free eval of FM17 and see if that works better, in either or both PDF generation modes. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 10:45 AM Art Campbell wrote: > You're checking the Generate PDF Data checkbox when you Print to the > Acrobat printer? > > And you may want to point out to the IT staff that FM12 wasn't designed > for W10. Definitely consider an upgrade -- you're going to be three revs > behind the curve shortly. Antique software... > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent > and a redheaded girl." -- Richard Thompson > No disclaimers apply. >DoD 358 > > > > On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < > tom.beiswen...@emhartglass.com> wrote: > >> That, unfortunately, does not work. Although all of the hyperlinks work >> using that method, the videos embedded in the PDF (which are inserted by >> reference in the original FM 12 doc) will not play. Save as PDF is the only >> method that I've found that gives the PDF all of the functionality that >> I've built into the book. The behavior I referenced originally just started >> when our IT grout upgraded me to a new Dell notebook running Win 10. >> >> >> -"Framers" > emhartglass....@lists.frameusers.com> wrote: ----- >> To: Frame Users >> From: Lin Sims >> Sent by: "Framers" >> Date: 08/23/2018 09:54AM >> Subject: Re: [Framers] Save As PDF doesn't work first time >> >> On the Frame menu, click File > Print Setup and choose Adobe PDF from the >> list of installed printers, or you can select it as the printer when using >> File > Print. >> >> Save as PDF has been pretty much fixed in the last couple of Frame >> versions, but IIRC (memory fuzzy), 12 was the last version where it still >> had some issues. >> >> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < >> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=> >> wrote: >> >> > What is the Acrobat logical printer? Our documents often have video >> > tutorials in them. The only way that I've been able to make them work >> is to >> > us the Save as PDF command. >> > >> > -"Framers" > > emhartglass@lists.frameusers.com> wrote: - >> > To: Framers List >> > From: Art Campbell >> > Sent by: "Framers" >> > Date: 08/23/2018 09:44AM >> > Subject: Re: [Framers] Save As PDF doesn't work first time >> > >> > Historically, SaveAs PDF has been problematic. >> > Printing to the Acrobat logical printer has been more stable and >> > predictable. >> > >> > Art Campbell >> > art.campb...@gmail.com >> > "... In my opinion, there's nothing in this world beats a '52 Vincent >> and >> > a redheaded girl." -- Richard Thompson >> > No disclaimers >> apply. >> >DoD 358 >> > >> > >> > >> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < >> > >> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4= >> > >> > wrote: >> > >> > > This is an odd one, but might be related to running FM 12 in a >> Windows 10 >> > > environment. >> > > >> > > When I open an FM book for the first time and then try to save it as >> PDF, >> > > FM goes non-responsive (normal) and the little rotating Adobe icon >> > appears >> > > at the lower right hand toolbar (not normal). A "phantom" pdf document >> > > eventually appears, but so do
Re: [Framers] Save As PDF doesn't work first time
You're checking the Generate PDF Data checkbox when you Print to the Acrobat printer? And you may want to point out to the IT staff that FM12 wasn't designed for W10. Definitely consider an upgrade -- you're going to be three revs behind the curve shortly. Antique software... Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < tom.beiswen...@emhartglass.com> wrote: > That, unfortunately, does not work. Although all of the hyperlinks work > using that method, the videos embedded in the PDF (which are inserted by > reference in the original FM 12 doc) will not play. Save as PDF is the only > method that I've found that gives the PDF all of the functionality that > I've built into the book. The behavior I referenced originally just started > when our IT grout upgraded me to a new Dell notebook running Win 10. > > > -"Framers" emhartglass@lists.frameusers.com> wrote: - > To: Frame Users > From: Lin Sims > Sent by: "Framers" > Date: 08/23/2018 09:54AM > Subject: Re: [Framers] Save As PDF doesn't work first time > > On the Frame menu, click File > Print Setup and choose Adobe PDF from the > list of installed printers, or you can select it as the printer when using > File > Print. > > Save as PDF has been pretty much fixed in the last couple of Frame > versions, but IIRC (memory fuzzy), 12 was the last version where it still > had some issues. > > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=> > wrote: > > > What is the Acrobat logical printer? Our documents often have video > > tutorials in them. The only way that I've been able to make them work is > to > > us the Save as PDF command. > > > > -"Framers" > emhartglass@lists.frameusers.com> wrote: - > > To: Framers List > > From: Art Campbell > > Sent by: "Framers" > > Date: 08/23/2018 09:44AM > > Subject: Re: [Framers] Save As PDF doesn't work first time > > > > Historically, SaveAs PDF has been problematic. > > Printing to the Acrobat logical printer has been more stable and > > predictable. > > > > Art Campbell > > art.campb...@gmail.com > > "... In my opinion, there's nothing in this world beats a '52 Vincent > and > > a redheaded girl." -- Richard Thompson > > No disclaimers > apply. > >DoD 358 > > > > > > > > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4= > > > > wrote: > > > > > This is an odd one, but might be related to running FM 12 in a Windows > 10 > > > environment. > > > > > > When I open an FM book for the first time and then try to save it as > PDF, > > > FM goes non-responsive (normal) and the little rotating Adobe icon > > appears > > > at the lower right hand toolbar (not normal). A "phantom" pdf document > > > eventually appears, but so does a message, "There was an error opening > > this > > > document. This file cannot be found." > > > > > > Distiller also appears in my quick start toolbar, but when I open > > > Distiller, the file shown is empty. > > > > > > I then close the phantom pdf document, go back to the FM book and run > > Save > > > as PDF again. This time it works as expected: FM goes non-responsive, > > > Distiller opens (eventually) and a progress bar appears with Distiller > > > until the document is fully generated. The document -- real one this > time > > > -- appears and all is good. > > > > > > I'm starting to get used to this new behavior, but sure would like to > > know > > > if there is a fix for this annoyance. > > > ___
Re: [Framers] Save As PDF doesn't work first time
Hi, Art, et. al. I am not on the latest version of FrameMaker anymore (stopped upgrading at FM 12), but this historical experience, as has been mentioned here before, has been different for me each time a new version of FrameMaker was released. I had to go try _both_ Save as PDF and printing to the Adobe PDF printer to see which would work better for me. _Usually_ (and this is not definitive since I forget what worked well in each version now), "Save as PDF" worked better for me. YMMV, of course! Z -Original Message- From: Framers On Behalf Of Art Campbell Sent: Thursday, August 23, 2018 6:43 AM To: Framers List Subject: Re: [Framers] Save As PDF doesn't work first time Historically, SaveAs PDF has been problematic. Printing to the Acrobat logical printer has been more stable and predictable. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < tom.beiswen...@emhartglass.com> wrote: > This is an odd one, but might be related to running FM 12 in a Windows > 10 environment. > > When I open an FM book for the first time and then try to save it as > PDF, FM goes non-responsive (normal) and the little rotating Adobe > icon appears at the lower right hand toolbar (not normal). A "phantom" > pdf document eventually appears, but so does a message, "There was an > error opening this document. This file cannot be found." > > Distiller also appears in my quick start toolbar, but when I open > Distiller, the file shown is empty. > > I then close the phantom pdf document, go back to the FM book and run > Save as PDF again. This time it works as expected: FM goes > non-responsive, Distiller opens (eventually) and a progress bar > appears with Distiller until the document is fully generated. The > document -- real one this time > -- appears and all is good. > > I'm starting to get used to this new behavior, but sure would like to > know if there is a fix for this annoyance. > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Save As PDF doesn't work first time
That, unfortunately, does not work. Although all of the hyperlinks work using that method, the videos embedded in the PDF (which are inserted by reference in the original FM 12 doc) will not play. Save as PDF is the only method that I've found that gives the PDF all of the functionality that I've built into the book. The behavior I referenced originally just started when our IT grout upgraded me to a new Dell notebook running Win 10. -"Framers" wrote: - To: Frame Users From: Lin Sims Sent by: "Framers" Date: 08/23/2018 09:54AM Subject: Re: [Framers] Save As PDF doesn't work first time On the Frame menu, click File > Print Setup and choose Adobe PDF from the list of installed printers, or you can select it as the printer when using File > Print. Save as PDF has been pretty much fixed in the last couple of Frame versions, but IIRC (memory fuzzy), 12 was the last version where it still had some issues. On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=> wrote: > What is the Acrobat logical printer? Our documents often have video > tutorials in them. The only way that I've been able to make them work is to > us the Save as PDF command. > > -"Framers" emhartglass@lists.frameusers.com> wrote: - > To: Framers List > From: Art Campbell > Sent by: "Framers" > Date: 08/23/2018 09:44AM > Subject: Re: [Framers] Save As PDF doesn't work first time > > Historically, SaveAs PDF has been problematic. > Printing to the Acrobat logical printer has been more stable and > predictable. > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent and > a redheaded girl." -- Richard Thompson > No disclaimers apply. >DoD 358 > > > > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=> > wrote: > > > This is an odd one, but might be related to running FM 12 in a Windows 10 > > environment. > > > > When I open an FM book for the first time and then try to save it as PDF, > > FM goes non-responsive (normal) and the little rotating Adobe icon > appears > > at the lower right hand toolbar (not normal). A "phantom" pdf document > > eventually appears, but so does a message, "There was an error opening > this > > document. This file cannot be found." > > > > Distiller also appears in my quick start toolbar, but when I open > > Distiller, the file shown is empty. > > > > I then close the phantom pdf document, go back to the FM book and run > Save > > as PDF again. This time it works as expected: FM goes non-responsive, > > Distiller opens (eventually) and a progress bar appears with Distiller > > until the document is fully generated. The document -- real one this time > > -- appears and all is good. > > > > I'm starting to get used to this new behavior, but sure would like to > know > > if there is a fix for this annoyance. > > ___ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com > > Visit the list's homepage at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w= > > Archives located at > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA= > > Subscribe and unsubscribe at > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM= > > S
Re: [Framers] Save As PDF doesn't work first time
On the Frame menu, click File > Print Setup and choose Adobe PDF from the list of installed printers, or you can select it as the printer when using File > Print. Save as PDF has been pretty much fixed in the last couple of Frame versions, but IIRC (memory fuzzy), 12 was the last version where it still had some issues. On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger < tom.beiswen...@emhartglass.com> wrote: > What is the Acrobat logical printer? Our documents often have video > tutorials in them. The only way that I've been able to make them work is to > us the Save as PDF command. > > -"Framers" emhartglass@lists.frameusers.com> wrote: - > To: Framers List > From: Art Campbell > Sent by: "Framers" > Date: 08/23/2018 09:44AM > Subject: Re: [Framers] Save As PDF doesn't work first time > > Historically, SaveAs PDF has been problematic. > Printing to the Acrobat logical printer has been more stable and > predictable. > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent and > a redheaded girl." -- Richard Thompson > No disclaimers apply. >DoD 358 > > > > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < > https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=> > wrote: > > > This is an odd one, but might be related to running FM 12 in a Windows 10 > > environment. > > > > When I open an FM book for the first time and then try to save it as PDF, > > FM goes non-responsive (normal) and the little rotating Adobe icon > appears > > at the lower right hand toolbar (not normal). A "phantom" pdf document > > eventually appears, but so does a message, "There was an error opening > this > > document. This file cannot be found." > > > > Distiller also appears in my quick start toolbar, but when I open > > Distiller, the file shown is empty. > > > > I then close the phantom pdf document, go back to the FM book and run > Save > > as PDF again. This time it works as expected: FM goes non-responsive, > > Distiller opens (eventually) and a progress bar appears with Distiller > > until the document is fully generated. The document -- real one this time > > -- appears and all is good. > > > > I'm starting to get used to this new behavior, but sure would like to > know > > if there is a fix for this annoyance. > > ___ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com > > Visit the list's homepage at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w= > > Archives located at > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA= > > Subscribe and unsubscribe at > > > https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM= > > Send administrative questions to listad...@frameusers.com > > > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w= > Archives located at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3
Re: [Framers] Save As PDF doesn't work first time
What is the Acrobat logical printer? Our documents often have video tutorials in them. The only way that I've been able to make them work is to us the Save as PDF command. -"Framers" wrote: - To: Framers List From: Art Campbell Sent by: "Framers" Date: 08/23/2018 09:44AM Subject: Re: [Framers] Save As PDF doesn't work first time Historically, SaveAs PDF has been problematic. Printing to the Acrobat logical printer has been more stable and predictable. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=> wrote: > This is an odd one, but might be related to running FM 12 in a Windows 10 > environment. > > When I open an FM book for the first time and then try to save it as PDF, > FM goes non-responsive (normal) and the little rotating Adobe icon appears > at the lower right hand toolbar (not normal). A "phantom" pdf document > eventually appears, but so does a message, "There was an error opening this > document. This file cannot be found." > > Distiller also appears in my quick start toolbar, but when I open > Distiller, the file shown is empty. > > I then close the phantom pdf document, go back to the FM book and run Save > as PDF again. This time it works as expected: FM goes non-responsive, > Distiller opens (eventually) and a progress bar appears with Distiller > until the document is fully generated. The document -- real one this time > -- appears and all is good. > > I'm starting to get used to this new behavior, but sure would like to know > if there is a fix for this annoyance. > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w= > Archives located at > https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA= > Subscribe and unsubscribe at > https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM= > Send administrative questions to listad...@frameusers.com > ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w= Archives located at https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA= Subscribe and unsubscribe at https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.frameusers.com_listinfo.cgi_framers-2Dframeusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=uf0jDOCuV6QcbIohAa13h-dMUabWqyI13e7ZtWmH-vM= Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Save As PDF doesn't work first time
Historically, SaveAs PDF has been problematic. Printing to the Acrobat logical printer has been more stable and predictable. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < tom.beiswen...@emhartglass.com> wrote: > This is an odd one, but might be related to running FM 12 in a Windows 10 > environment. > > When I open an FM book for the first time and then try to save it as PDF, > FM goes non-responsive (normal) and the little rotating Adobe icon appears > at the lower right hand toolbar (not normal). A "phantom" pdf document > eventually appears, but so does a message, "There was an error opening this > document. This file cannot be found." > > Distiller also appears in my quick start toolbar, but when I open > Distiller, the file shown is empty. > > I then close the phantom pdf document, go back to the FM book and run Save > as PDF again. This time it works as expected: FM goes non-responsive, > Distiller opens (eventually) and a progress bar appears with Distiller > until the document is fully generated. The document -- real one this time > -- appears and all is good. > > I'm starting to get used to this new behavior, but sure would like to know > if there is a fix for this annoyance. > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
[Framers] Save As PDF doesn't work first time
This is an odd one, but might be related to running FM 12 in a Windows 10 environment. When I open an FM book for the first time and then try to save it as PDF, FM goes non-responsive (normal) and the little rotating Adobe icon appears at the lower right hand toolbar (not normal). A "phantom" pdf document eventually appears, but so does a message, "There was an error opening this document. This file cannot be found." Distiller also appears in my quick start toolbar, but when I open Distiller, the file shown is empty. I then close the phantom pdf document, go back to the FM book and run Save as PDF again. This time it works as expected: FM goes non-responsive, Distiller opens (eventually) and a progress bar appears with Distiller until the document is fully generated. The document -- real one this time -- appears and all is good. I'm starting to get used to this new behavior, but sure would like to know if there is a fix for this annoyance. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
