Re: drive / IDE controller questions

2004-03-23 Thread Joey Mingrone
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Guys,

Thanks for the tips.

I don't think the problem is with the drive itself overheating for the 
following reasons:

First, I tried the touch-test you suggested and the drive seems warm, but 
definitely not hot.

Second, I think the front case fan is doing a pretty good job.  When I put my 
hand on the drive there was a pretty good breeze blowing right around the 
drive itself.

Finally, when I start running into problems and the drive gets really bad 
(restarting constantly), I can't even run the WD diagnostic tool, but I can 
immediately swap the drive out into another system and run the diagnostic 
tool without any problems.

Oh, and Mark, to answer your question, the WD diagnostic tool states that it

allows you to test the drive, print results for last drive tested, repair 
errors found during the Test Drive option and write zeros to the drive.

But, they obviously do something more than that because when I'm having 
problems and fsck won't mark the filesystem as clean, I can run WD's 
diagnostic tool, it will report there were no errors found, but fsck will be 
able to complete now.

Here are potential problems that I haven't ruled out:

- - general M/B problem requiring a replacement M/B
- - a problem with the on-board IDE controller whether it's overheating or some 
other problem
- - a problem with the power supply (this is stab in the dark, but I've seen 
rare VCore spikes with xmbon but I have no idea if this would only affect the 
drive)

I replaced the side panel on my case for the first time in about a year.  The 
CPU and memory temperatures are up a few degrees, but I'll leave it on for 
awhile anyway.  I also did my best to position cables out of the way to allow 
good air flow.

I also might try to buy a cheap IDE controller and see if that helps.

Again, thanks for your suggestions.  If I find a solution I'll make sure to 
pass it on.

Joey

On March 19, 2004 22:11, Mark Terribile wrote:
 [Jerry McAllister]

 [Joey Mingone]
 
  [Jerry McAllister]
 
  Another early guess might also be overheating problems.  I am not sure
  how you would check other than trying to make it cooler.
 
  Could be.. although I have almost always had the case open and I have
  two case fans.  The CPU temp is usually in the 40s or 50s C (not too bad
  for a 1.6GHz Athlon) and the memory is usually around 25C.  ..but maybe
  I'll try pointing a fan at it.

 The case fans won't help much with the case open.

  Actually, I mean the disk overheating.  They do that and they get worse
  at it as they age too.
 
  Also, some cases are designed to aid in the cooling and so with
  the case open, the airflow is either not properly directed or it
  doesn't get enough of a Bernouli or hydraulic effect...  Of course,
  if it is a generic case that is probably not a consideration.

 Well, my tower box doesn't have any special baffles (yet) but if I operate
 it with both side panels off and push the CPU hard it will reset, and if I
 check the CPU heat sink I find it unusually warm.  Without the forced
 circulation from either the exhaust fans above and to the rear or the inlet
 fan that I have on my disk drives, the CPU fan appears to draw back too
 much of the warm air it ejects below, hence the trend toward putting a side
 inlet vent on the machine -- a very bad idea, since it means that you can't
 place the machine up against another one.  (The new BTX spec addresses
 this, but it looks like it introduces other problems.)

 I suggest that Joey check the temperature of the drive as he usually runs
 it, then again after running with the box closed.

 Mark Terribile


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Re: drive / IDE controller questions

2004-03-23 Thread Mark Terribile

[Joey Mingrone]

 I don't think the problem is with the drive itself overheating ...  
 ... I tried the touch-test ... and the drive seems warm, but ... not hot.
 ... the front case fan is doing a pretty good job.  ... there was a
 pretty good breeze blowing right around the drive itself.

Two long shots:  First, have you tried a new cable to the driver?  It's
possible the old one is marginal.  (And make sure the driver jumpers are
not loose.)  Second, have you checked that the drive has a good ground
connection to the power supply (not just the case mounting)?  It's possible
to have just enough resistance that the signals will be affected.  You might
try another connector; if the connectors are daisy-chained, you might try
the one nearest the power supply.  (I had a car that came from the factory
with a marginal ground on the fuel-injection computer.)  Of course, if you
have a scope, you can check for stray ground voltages on the case.

As I recall, you already made sure that the power supply is adequate on
both the +5 and +12?

Mark Terribile


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drive / IDE controller questions

2004-03-19 Thread Joey Mingrone
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Hash: SHA1

Hi,

I've been having problems with my western digital drive 
(http://www.wdc.com/en/products/products.asp?DriveID=24) for about a year.  
I've posted messages about this before, but I have some new information that 
may be relevant.  

The problem started out when I would randomly hear the drive restarting.  It 
would make a high pitch sound that would increase in pitch and last a second 
or two (The same sound the drive makes when you power on the system).  
Messages similar to the ones below would also appear in /var/log/messages:

ad0: WRITE command timeout tag=0 serv=0 - resetting
/kernel: ata0: resetting devices .. ata0-slave: ATA identify retries exceeded

ad0: READ command timeout tag=0 serv=0 - resetting

At first, these drive resets would only happen once or twice and everything 
would go back to normal.  Eventually they would happen over and over until 
the system became unusable and wouldn't boot up even after running fsck in 
singal user mode with all the partitions unmount or mounted read only.  I 
found a temporary solution was to run the western digital diagnostic tools 
and then run fsck.  I would usually have a small amount of data 
corruption/loss but the system would be usable again.  Things would be fine 
for a week or longer, but the problem would eventually reappear.  Finally I 
contacted WD and they sent me a replacement drive (It was the same model, but 
a refurbished drive that I'm guessing was sent back by someone else).  After 
a few tries I managed to get dd to copy the contents of the old drive to the 
new drive and for quite some time everything was great.  But, the other day 
the new drive began to have the same problem as the old one.

So now, I'm guessing the problem may lie with the controller on the main board 
(http://usa.asus.com/mb/socketa/a7v266-e/overview.htm).

My main board has the optional raid controller.  Would it be possible to use 
that controller with my current drive, or would the secondary controller be a 
better solution?

Other notes:

I've tried a few different IDE cables.
I don't think it has anything to do with the OS since the resets have happened 
before the OS starts to boot and in the BIOS.

I've included a uname -a, dmesg output and my kernel config file below.  Any 
tips would be much appreciated.

Thanks,

Joey

uname -a: 
FreeBSD *hostname* 4.9-RELEASE-p2 FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 
03:08:50 AST 2004 
[EMAIL PROTECTED]:/usr/obj/usr/src/sys/KERNEL_CONFIG_2004-02-09  i386

dmesg:
Copyright (c) 1992-2003 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
The Regents of the University of California. All rights reserved.
FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 03:08:50 AST 2004
[EMAIL PROTECTED]:/usr/obj/usr/src/sys/2004-02-09
Timecounter i8254  frequency 1193182 Hz
CPU: AMD Athlon(TM) XP1600+ (1410.21-MHz 686-class CPU)
  Origin = AuthenticAMD  Id = 0x662  Stepping = 2
  
Features=0x383f9ffFPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,SSE
  AMD Features=0xc048MP,AMIE,DSP,3DNow!
real memory  = 536788992 (524208K bytes)
avail memory = 518852608 (506692K bytes)
Preloaded elf kernel kernel at 0xc0364000.
Preloaded userconfig_script /boot/kernel.conf at 0xc036409c.
Pentium Pro MTRR support enabled
md0: Malloc disk
Using $PIR table, 10 entries at 0xc00f1480
apm0: APM BIOS on motherboard
apm0: found APM BIOS v1.2, connected at v1.2
npx0: math processor on motherboard
npx0: INT 16 interface
pcib0: Host to PCI bridge on motherboard
pci0: PCI bus on pcib0
agp0: VIA Generic host to PCI bridge mem 0xf800-0xfbff at device 0.0 
on pci0
pcib1: PCI to PCI bridge (vendor=1106 device=b099) at device 1.0 on pci0
pci1: PCI bus on pcib1
pci1: NVidia Riva Ultra Vanta TNT2 graphics accelerator at 0.0 irq 11
atapci0: Promise ATA100 controller port 
0xb400-0xb43f,0xb800-0xb803,0xd000-0xd007,0xd400-0xd403,0xd800-0xd807 mem 
0xf380-0xf381 irq 5 at device 6.0 on pci0
ata2: at 0xd800 on atapci0
ata3: at 0xd000 on atapci0
pcm0: Creative EMU10K1 port 0xb000-0xb01f irq 10 at device 15.0 on pci0
pcm0: SigmaTel STAC9721/23 AC97 Codec
rl0: RealTek 8139 10/100BaseTX port 0xa400-0xa4ff mem 0xf300-0xf3ff 
irq 5 at device 16.0 on pci0
rl0: Ethernet address: 00:e0:4c:00:30:22
miibus0: MII bus on rl0
rlphy0: RealTek internal media interface on miibus0
rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
isab0: PCI to ISA bridge (vendor=1106 device=3074) at device 17.0 on pci0
isa0: ISA bus on isab0
atapci1: VIA 8233 ATA100 controller port 0xa000-0xa00f irq 0 at device 17.1 
on pci0
ata0: at 0x1f0 irq 14 on atapci1
ata1: at 0x170 irq 15 on atapci1
uhci0: VIA 83C572 USB controller port 0x9800-0x981f irq 5 at device 17.2 on 
pci0
usb0: VIA 83C572 USB controller on uhci0
usb0: USB revision 1.0
uhub0: VIA UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
uhci1: VIA 

Re: drive / IDE controller questions

2004-03-19 Thread Jerry McAllister
 
 Hi,
 
 I've been having problems with my western digital drive 
 (http://www.wdc.com/en/products/products.asp?DriveID=24) for about a year.  
 I've posted messages about this before, but I have some new information that 
 may be relevant.  
 
 The problem started out when I would randomly hear the drive restarting.  It 
 would make a high pitch sound that would increase in pitch and last a second 
 or two (The same sound the drive makes when you power on the system).  
 Messages similar to the ones below would also appear in /var/log/messages:
 
 ad0: WRITE command timeout tag=0 serv=0 - resetting
 /kernel: ata0: resetting devices .. ata0-slave: ATA identify retries exceeded
 
 ad0: READ command timeout tag=0 serv=0 - resetting
 
 At first, these drive resets would only happen once or twice and everything 
 would go back to normal.  Eventually they would happen over and over until 
 the system became unusable and wouldn't boot up even after running fsck in 
 singal user mode with all the partitions unmount or mounted read only.  I 
 found a temporary solution was to run the western digital diagnostic tools 
 and then run fsck.  I would usually have a small amount of data 
 corruption/loss but the system would be usable again.  Things would be fine 
 for a week or longer, but the problem would eventually reappear.  Finally I 
 contacted WD and they sent me a replacement drive (It was the same model, but 
 a refurbished drive that I'm guessing was sent back by someone else).  After 
 a few tries I managed to get dd to copy the contents of the old drive to the 
 new drive and for quite some time everything was great.  But, the other day 
 the new drive began to have the same problem as the old one.
 
 So now, I'm guessing the problem may lie with the controller on the main board 
 (http://usa.asus.com/mb/socketa/a7v266-e/overview.htm).

Another early guess might also be overheating problems.  I am not sure how
you would check other than trying to make it cooler.

jerry

 
 My main board has the optional raid controller.  Would it be possible to use 
 that controller with my current drive, or would the secondary controller be a 
 better solution?
 
 Other notes:
 
 I've tried a few different IDE cables.
 I don't think it has anything to do with the OS since the resets have happened 
 before the OS starts to boot and in the BIOS.
 
 I've included a uname -a, dmesg output and my kernel config file below.  Any 
 tips would be much appreciated.
 
 Thanks,
 
 Joey
 
 uname -a: 
 FreeBSD *hostname* 4.9-RELEASE-p2 FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 
 03:08:50 AST 2004 
 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/KERNEL_CONFIG_2004-02-09  i386
 
 dmesg:
 Copyright (c) 1992-2003 The FreeBSD Project.
 Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
 The Regents of the University of California. All rights reserved.
 FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 03:08:50 AST 2004
 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/2004-02-09
 Timecounter i8254  frequency 1193182 Hz
 CPU: AMD Athlon(TM) XP1600+ (1410.21-MHz 686-class CPU)
   Origin = AuthenticAMD  Id = 0x662  Stepping = 2
   
 Features=0x383f9ffFPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,SSE
   AMD Features=0xc048MP,AMIE,DSP,3DNow!
 real memory  = 536788992 (524208K bytes)
 avail memory = 518852608 (506692K bytes)
 Preloaded elf kernel kernel at 0xc0364000.
 Preloaded userconfig_script /boot/kernel.conf at 0xc036409c.
 Pentium Pro MTRR support enabled
 md0: Malloc disk
 Using $PIR table, 10 entries at 0xc00f1480
 apm0: APM BIOS on motherboard
 apm0: found APM BIOS v1.2, connected at v1.2
 npx0: math processor on motherboard
 npx0: INT 16 interface
 pcib0: Host to PCI bridge on motherboard
 pci0: PCI bus on pcib0
 agp0: VIA Generic host to PCI bridge mem 0xf800-0xfbff at device 0.0 
 on pci0
 pcib1: PCI to PCI bridge (vendor=1106 device=b099) at device 1.0 on pci0
 pci1: PCI bus on pcib1
 pci1: NVidia Riva Ultra Vanta TNT2 graphics accelerator at 0.0 irq 11
 atapci0: Promise ATA100 controller port 
 0xb400-0xb43f,0xb800-0xb803,0xd000-0xd007,0xd400-0xd403,0xd800-0xd807 mem 
 0xf380-0xf381 irq 5 at device 6.0 on pci0
 ata2: at 0xd800 on atapci0
 ata3: at 0xd000 on atapci0
 pcm0: Creative EMU10K1 port 0xb000-0xb01f irq 10 at device 15.0 on pci0
 pcm0: SigmaTel STAC9721/23 AC97 Codec
 rl0: RealTek 8139 10/100BaseTX port 0xa400-0xa4ff mem 0xf300-0xf3ff 
 irq 5 at device 16.0 on pci0
 rl0: Ethernet address: 00:e0:4c:00:30:22
 miibus0: MII bus on rl0
 rlphy0: RealTek internal media interface on miibus0
 rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
 isab0: PCI to ISA bridge (vendor=1106 device=3074) at device 17.0 on pci0
 isa0: ISA bus on isab0
 atapci1: VIA 8233 ATA100 controller port 0xa000-0xa00f irq 0 at device 17.1 
 on pci0
 ata0: at 0x1f0 irq 14 on atapci1
 ata1: at 0x170 irq 15 on atapci1
 uhci0: VIA 83C572 USB controller port 0x9800-0x981f irq 5 at 

Re: drive / IDE controller questions

2004-03-19 Thread Joey Mingrone
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

snip

 Another early guess might also be overheating problems.  I am not sure how
 you would check other than trying to make it cooler.

 jerry


snip

Could be.. although I have almost always had the case open and I have two case 
fans.  The CPU temp is usually in the 40s or 50s C (not too bad for a 1.6GHz 
Athlon) and the memory is usually around 25C.  ..but maybe I'll try pointing 
a fan at it.

Thanks,

joey
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Version: GnuPG v1.2.4 (FreeBSD)

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Re: drive / IDE controller questions

2004-03-19 Thread Jerry McAllister
 
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 snip
 
  Another early guess might also be overheating problems.  I am not sure how
  you would check other than trying to make it cooler.
 
  jerry
 
 
 snip
 
 Could be.. although I have almost always had the case open and I have two case 
 fans.  The CPU temp is usually in the 40s or 50s C (not too bad for a 1.6GHz 
 Athlon) and the memory is usually around 25C.  ..but maybe I'll try pointing 
 a fan at it.

Actually, I mean the disk overheating.  They do that and they get worse
at it as they age too.

Also, some cases are designed to aid in the cooling and so with
the case open, the airflow is either not properly directed or it
doesn't get enough of a Bernouli or hydraulic effect, either of which 
is used to increase the air flow speed in critical areas.   Of course, 
if it is a generic case that is probably not a consideration.

jerry

 
 Thanks,
 
 joey
 -BEGIN PGP SIGNATURE-
 Version: GnuPG v1.2.4 (FreeBSD)
 
 iD8DBQFAW1P90NQPEWppBZsRAjA1AKDECIaip9NIehDE3Gm0P6aeXV1SSQCgtp8+
 J1F13XmVghOIiEkvQTuHn0Q=
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Re: drive / IDE controller questions

2004-03-19 Thread Parv
in message [EMAIL PROTECTED],
wrote Joey Mingrone thusly...

 I've been having problems with my western digital drive 
 (http://www.wdc.com/en/products/products.asp?DriveID=24) for about a year.  

What that has to do w/ the thread discussing wget  proxy problem?
Above message was a *reply* to one of the messages in that thread.
It was quite a rude surprise.

People, kindly do not hijack a thread; start a new one.  Thanks for
your cooperation in future.


  - Parv

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drive / IDE controller questions

2004-03-19 Thread Mark Terribile

[Jerry McAllister writes]
 {Joey Mingrone writes]

 I've been having problems with my western digital drive ...
 The problem started out when I would randomly hear the drive restarting.  It

 would make a high pitch sound... (The same sound the drive makes when you 
 power on the system).  ... Eventually they would happen over and over ...
 So now, I'm guessing the problem may lie with the controller on the main
 board 

Another early guess might also be overheating problems.  I am not sure how
you would check other than trying to make it cooler.

One way to check heating is to take the cover off and put your hand on the
drive.  If it's too hot for your comfort, it's probably too hot for the drive's
comfort.  You want to let the machine run and then remove the cover and check
it quickly; airflow changes when you take the cover(s) off.  If that's the
problem, an extra fan in the right place can work wonders.

Don't exonorate cables too quickly; they can block airflow, especially if they
sag over time, or get pulled about by airflow.

I'm not familiar with the WD utilities; do they do surface scans?  If not,
is it possible that there are problems that either the controllers or FreeBSD
cannot handle, and that these are occurring as certain blocks are put into
service?  (But that wouldn't explain the failure on two drives?)

Mark Terribile


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Re: drive / IDE controller questions

2004-03-19 Thread Joey Mingrone
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On March 19, 2004 18:37, Parv wrote:
 in message [EMAIL PROTECTED],
 wrote Joey Mingrone thusly...

  I've been having problems with my western digital drive
  (http://www.wdc.com/en/products/products.asp?DriveID=24) for about a
  year.

 What that has to do w/ the thread discussing wget  proxy problem?
 Above message was a *reply* to one of the messages in that thread.
 It was quite a rude surprise.

 People, kindly do not hijack a thread; start a new one.  Thanks for
 your cooperation in future.


   - Parv

Sorry about that.  I think I got lazy and just replied to a message and 
changed the subject instead of typing [EMAIL PROTECTED] in the 
To: field.  ..didn't realize the messages were threaded on the list.

joey
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Re: drive / IDE controller questions

2004-03-19 Thread Mark Terribile
[Jerry McAllister]
[Joey Mingone]
 [Jerry McAllister]
 Another early guess might also be overheating problems.  I am not sure
 how you would check other than trying to make it cooler.
 
 Could be.. although I have almost always had the case open and I have
 two case fans.  The CPU temp is usually in the 40s or 50s C (not too bad
 for a 1.6GHz Athlon) and the memory is usually around 25C.  ..but maybe
 I'll try pointing a fan at it.

The case fans won't help much with the case open.

 Actually, I mean the disk overheating.  They do that and they get worse
 at it as they age too.

 Also, some cases are designed to aid in the cooling and so with
 the case open, the airflow is either not properly directed or it
 doesn't get enough of a Bernouli or hydraulic effect...  Of course, 
 if it is a generic case that is probably not a consideration.

Well, my tower box doesn't have any special baffles (yet) but if I operate it
with both side panels off and push the CPU hard it will reset, and if I check
the CPU heat sink I find it unusually warm.  Without the forced circulation
from either the exhaust fans above and to the rear or the inlet fan that I
have on my disk drives, the CPU fan appears to draw back too much of the warm
air it ejects below, hence the trend toward putting a side inlet vent on the
machine -- a very bad idea, since it means that you can't place the machine
up against another one.  (The new BTX spec addresses this, but it looks like
it introduces other problems.)

I suggest that Joey check the temperature of the drive as he usually runs it,
then again after running with the box closed.

Mark Terribile


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Starting a new thread (was Re: drive / IDE controller questions)

2004-03-19 Thread Parv
in message [EMAIL PROTECTED],
wrote Joey Mingrone thusly...

 On March 19, 2004 18:37, Parv wrote:
  in message [EMAIL PROTECTED],
  wrote Joey Mingrone thusly...
 
   I've been having problems with my western digital drive
 
  What that has to do w/ the thread discussing wget  proxy
  problem?
...
  People, kindly do not hijack a thread; start a new one.  Thanks
  for your cooperation in future.
 
 Sorry about that.  I think I got lazy and just replied to a
 message and changed the subject

Appreciate the acknowledgment.


 instead of typing [EMAIL PROTECTED] in the To: field.
 ..didn't realize the messages were threaded on the list.

It is not the 'list' where the messages are threaded per se.
'References:' and/or 'In-Reply-To:' headers[0] contained in a message
posses the information that allows for threading of messages by a
mail reader, mutt in my case.

Ergo, just a change in the 'To:' header will not make any
difference, unless you also /remove/ the 'References:' and
'In-Reply-To:' headers.

That assumes that you want to create a new  separate thread by
replying to another message, which is more time consuming than
starting a new thread from scratch, no?


[0] RFC 2822, 3.6.4 Identification fields...
http://www.cis.ohio-state.edu/cgi-bin/rfc/rfc2822.html#sec-3.6.4


  - Parv

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