Re: USB Drive Issues

2011-10-25 Thread Michael McMurtrey
By will not work I meant will not mount when connected through  
the USB hub. The only activity is a repeated chirp and a flashing  
yellow light at the back of the drive. I've tried a different USB  
cord to connect it, but that makes no difference. The drive mounts  
normally when connected directly to the computer (not through the  
keyboard ports), and Disk Utility reports all is well with it. The  
power supply is not making any noises, is not overheating, and does  
not smell funny.


The drive was reformatted before use and never gave any trouble until  
this recent hiccup. I normally left it connected all the time, as I  
put the computer to sleep every night instead of shutting it down  
completely.


The only other USB devices I have are an HP LaserJet P1006 printer  
and an HP DeskJet D1415 printer plus an assortment of USB flash  
drives. All of these function normally, regardless of the port on the  
USB hub they are plugged into, whether the hub is powered or not.


System Profiler reports the following about the built-in USB:

Host Controller Location:   Built In USB
  Host Controller Driver:   AppleUSBOHCI
  PCI Device ID:0x0019
  PCI Revision ID:  0x0001
  PCI Vendor ID:0x106b
  Bus Number:   0x19

A USB 2.0 card, however, sounds like a good idea. Where do I get one?


Michael McMurtrey
Carrollton, TX

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Re: USB Drive Issues

2011-10-25 Thread Lawrence David Eden
It is not uncommon for ports on a powered hub to go bad.  Did you 
connect the drive to a different port on the hub?


Larry



All of a sudden my Verbatim USB drive (AC320GB) will not work when 
connected to my Targus USB hub. The hub is powered, and the power 
supply seems to be working. All other USB peripherals work fine when 
plugged into the hub, and the Verbatim drive works fine when plugged 
directly into a USB port on the computer. Could this be an indication 
that the drive is failing? Disk utility reports all is okay with it.


Computer is a dual-processor MDD running 10.4.11.


Michael McMurtrey
Carrollton, TX

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Re: USB Drive Issues

2011-10-25 Thread Mac User #330250
--  Original message  --
Subject: Re: USB Drive Issues
Date:Tuesday, 25. October 2011
From:Michael McMurtrey skyking...@verizon.net
To:  g3-5-list@googlegroups.com
 By will not work I meant will not mount when connected through
 the USB hub. The only activity is a repeated chirp and a flashing
 yellow light at the back of the drive. I've tried a different USB
 cord to connect it, but that makes no difference. The drive mounts
 normally when connected directly to the computer (not through the
 keyboard ports), and Disk Utility reports all is well with it. The
 power supply is not making any noises, is not overheating, and does
 not smell funny.
 
 The drive was reformatted before use and never gave any trouble until
 this recent hiccup. I normally left it connected all the time, as I
 put the computer to sleep every night instead of shutting it down
 completely.
 
 The only other USB devices I have are an HP LaserJet P1006 printer
 and an HP DeskJet D1415 printer plus an assortment of USB flash
 drives. All of these function normally, regardless of the port on the
 USB hub they are plugged into, whether the hub is powered or not.
 
 System Profiler reports the following about the built-in USB:
 
 Host Controller Location: Built In USB
Host Controller Driver:AppleUSBOHCI
PCI Device ID: 0x0019
PCI Revision ID:   0x0001
PCI Vendor ID: 0x106b
Bus Number:0x19
 
 A USB 2.0 card, however, sounds like a good idea. Where do I get one?
 
 
 Michael McMurtrey
 Carrollton, TX

The AppleUSBOHCI indicates that it is USB 1.1. OHCI and UHCI are USB 1.x, 
whereas EHCI is USB 2.0.

To get USB 2.0 you can use any PCI expansion card that internally uses a NEC 
chip. But most vendors don't tell you what chip they use, so you may have a 
hard time finding one that does (without it being officially Mac compatible).

I use a D-Link DU-520 in three of my Power Macs. As one of a few it even 
officially supports Mac OS X.

ftp://ftp.dlink.eu/datasheets/DU-520.pdf
ftp://ftp10.dlink.com/pdfs/products/DU-520/DU-520_fab.pdf

It costs about € 20,-- in Europe.

Cheers,
Andreas  aka  Mac User #330250

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Re: USB Drive Issues

2011-10-25 Thread Mac User #330250
--  Original message  --
Subject: Re: USB Drive Issues
Date:Tuesday, 25. October 2011
From:Michael McMurtrey skyking...@verizon.net
To:  g3-5-list@googlegroups.com
 A USB 2.0 card, however, sounds like a good idea. Where do I get one?

One other card, that worked in one of my Power Macs:

Digitus DC USB2-5

Unfortunately it is no longer available. At least I couldn't find it on the 
Digitus website.

Anyway, my point is: looking at the picture, you can even see that it has a 
NEC chip on it. Such cards are compatible with Mac OS X, even if they are not 
designated as such by the vendor.

http://p.gzhls.at/50972.jpg


Cheers,
Andreas  aka  Mac User #330250

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Re: USB Drive Issues

2011-10-25 Thread Mac User #330250
--  Original message  --
Subject: Re: USB Drive Issues
Date:Tuesday, 25. October 2011
From:Michael McMurtrey skyking...@verizon.net
To:  g3-5-list@googlegroups.com
 A USB 2.0 card, however, sounds like a good idea. Where do I get one?

Sorry… I didn't answer the “where”…
As I'm not from the States, I don't know where you guys get your computer 
stuff. In Europe we have hardware chains that have such articles as well as 
independent hardware dealers. Mostly, the later ones are the best choices to 
get such expansion cards cheaper than in the hardware chains. But their range 
of products is limited, so we use the internet.

In Europe there is a great web page that has all the prices of local stores 
for specific products. With it you can find the cheapest one. With the shipping 
costs or the costs to collect it you can then figure out where to buy. Or, you 
get the idea of how much a specific item should cost and you come to the 
hardware chain with a price in mind. If it isn't too much overpriced, you go 
for it.

If you want to take a look:
http://geizhals.eu

Geizhals (german) can be translated as cheapskate or miser.

You can even seach for USB 2.0 PCI cards in general:
http://geizhals.eu/?cat=ioexpcardxf=621_PCI%7E624_2%7E624_1%7E624_3%7E624_4%7E624_5%7E624_7sort=p
(sorted by price, cheapest seller, without shipping costs)

In the U.S., my approach would be to find a hardware store in your area, or 
even something like Amazon, that has such a USB 2.0 PCI expansion card, 1) 
with a NEC chip, 2) at a reasonable price (around $20 max?).

Cheers,
Andreas  aka  Mac User #330250

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Re: USB Drive Issues

2011-10-24 Thread Dan

At 11:05 AM -0500 10/24/2011, Michael McMurtrey wrote:

[dual-processor MDD running 10.4.11].

Verbatim USB drive (AC320GB) will not work when connected to my 
Targus USB hub. The hub is powered, and the power supply seems to be 
working. All other USB peripherals work fine when plugged into the 
hub, and the Verbatim drive works fine when plugged directly into a 
USB port on the computer. Could this be an indication that the drive 
is failing? Disk utility reports all is okay with it.


Explain will not work but yet you say Disk Utility says it's ok?

Does the drive work ok when it's plugged in directly?

Anything else plugged into that hub?

Try different cable(s).

Is the hub's p/s making any sort of humming or crackling sound? 
(both sounds are an indication of transformer degridation).


Check the system.log for error messages.

- Dan.
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Re: USB Drive Issues

2011-10-24 Thread Kris Tilford
If you're using this drive straight out-of-the-box, meaning it's  
formatted Windows FAT and has the Windows software still installed on  
the drive, you probably should wipe the HD clean and repartition   
format the HD using Disk Utility. These USB HDs that come pre- 
installed with Windows software often cause problems, the SanDisk  
thumb drives with their U3 software is infamous this way, and your  
drive appears to have similar auto backup or auto launch Windows  
software pre-installed, which is useless to your Mac, and can only  
cause problems.


The MDD only came with USB 1.1 (12 mbps) USB ports, so you need to buy  
a USB 2.0 PCI card (400 mbps) to get high-speed operation out of this  
HD. Virtually everything is USB 2.0 now, and I've had problems in the  
past mixing newer USB 2.0 peripherals with older USB 1.1 ports -  
they're supposed to be backwards compatible, but USB is so flakey  
already that mixing different versions isn't a good idea.


If the HD has been re-partitioned and formated to Mac (or Windows FAT  
if you need a drive that can mount on both Macs  PCs) and you're  
still having problems, before jumping to the conclusion the HD is  
failing, you might look at the chipset of the USB bridge and see if  
there's any kind of firmware updates available (look in System  
Profiler under USB while directly connected for VID  PID #'s). Some  
USB chipsets are known to have problems and there are firmware updates  
for a few. This isn't a likely solution, but the idea your HD is  
failing is probably less likely. Get a USB 2.0 PCI card first, make  
sure the HD is clean formated for Mac use, check for new firmware, and  
only then think the HD might be failing.


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Re: USB Drive Issues

2011-10-24 Thread Mac User #330250
--  Original message  --
Subject: USB Drive Issues
Date:Monday, 24. October 2011
From:Michael McMurtrey skyking...@verizon.net
To:  g3-5-list@googlegroups.com
 All of a sudden my Verbatim USB drive (AC320GB) will not work when
 connected to my Targus USB hub. The hub is powered, and the power
 supply seems to be working. All other USB peripherals work fine when
 plugged into the hub, and the Verbatim drive works fine when plugged
 directly into a USB port on the computer. Could this be an indication
 that the drive is failing? Disk utility reports all is okay with it.
 
 Computer is a dual-processor MDD running 10.4.11.

From my experience, there is no logical explanation to that strange behaviour.

I once had a USB flash drive that used to work a couple of times with my USB 
hub, but all out of a sudden it just stopped being even recognized by Mac OS X 
(Tiger) when plugged into the hub – but still worked fine when plugged directly 
into the USB 2.0 PCI expansion card, or the integrated USB hub of the Apple 
Pro keyboard (USB 1.1 only).

I formated the flash drive once (actually, a few weeks ago, out of necessity) 
and since that it is working again from the hub.

??

I just don't get it. But this is what happened.

My other USB devices (WD external HDD, other USB flash drive, USB DVD-RW drive) 
don't have these issues and always work(ed) with this particular hub.

Hence my conclusion: your drive is most likely NOT failing. It is simply a 
compatibility issue when certain USB devices (controller – hub – drive) are 
not 100% working together. That's what I make of it.

I know this doesn't help, but it may help to “understand”.

Cheers,
Andreas  aka  Mac User #330250

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Re: USB Drive Issues

2011-10-24 Thread Tina K.

On 2011/10/24 10:05, Michael McMurtrey wrote:

All of a sudden my Verbatim USB drive (AC320GB) will not work when
connected to my Targus USB hub. The hub is powered, and the power supply
seems to be working. All other USB peripherals work fine when plugged
into the hub, and the Verbatim drive works fine when plugged directly
into a USB port on the computer.


Do other devices function correctly when plugged into the port that the 
USB HDD is plugged into?


Tina

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