[GNC] GNC Attachments Unreliable [WAS Re: installation freezes]

[Tommy Trussell]

On Tue, Apr 17, 2018 at 8:24 AM, Derek Atkins  wrote:

> David,
>
> The first message did not have an attachment.  This second one does (at
> least for me).
>
>
I am reading this using Gmail, and to me it looked like the first message
DID have an attachment.

To investigate, I looked up that message in the list archive:

https://lists.gnucash.org/pipermail/gnucash-user/2018-April/076111.html

It very clearly says an attachment was "scrubbed," though it also includes
a link to the attachment, which IS the original screenshot I saw.

> -- next part --
> A non-text attachment was scrubbed...
> Name: image001.png
> Type: image/png
> Size: 17547 bytes
> Desc: not available
> URL: 
> 


So I gather the first attachment was "scrubbed" AND archived, but when I
looked at it Gmail showed it. It did not show the image "inline" in the
message -- it was shown as an attachment.

Maybe some mail client miss the attachment link?

HOWEVER, when the OP re-sent the message with another image:

https://lists.gnucash.org/pipermail/gnucash-user/2018-April/076481.html

I see the "attachment was scrubbed" message appears twice, and in Gmail, I
see the attachment twice. But Derek apparently sees it once. I cannot look
at the second message and discern anything that explains such behavior.

SO I gather the behavior of Derek's mail client differs from Gmail somehow.
I cannot tell why attachments from the list behave differently, but I
thought I would bring it up in case this explains some other strangeness
people have noticed.



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Re: Installation

[Geert Janssens]

I too believe this is a good idea, just like several others:

https://gnucash.uservoice.com/forums/101223-feature-request/suggestions/
1470507-configuration-option-for-backup-location

https://gnucash.uservoice.com/forums/101223-feature-request/suggestions/
17837134-specify-seperate-folder-for-backup-and-log-files

It's primarily waiting for someone to actually implement it. My fingers are 
itching but my time is too limited ATM...

Geert

Op dinsdag 13 februari 2018 09:46:03 CET schreef Colin Law:
> I would support the idea of the log and backup files being in a
> subdirectory named using the accounts file name as a seed, so for example
> myaccounts.gnucash.archive or maybe for those windows users who have
> problems with file extensions not being shown myaccounts_gnucash_archive.
> Something like that anyway. I think that would reduce the likelihood of
> users accidentally opening backup files instead of the main accounts file,
> which is something we hear of here regularly. Also it would allow the
> accounts file to be placed on the desktop which is something some users
> seem to like doing.
> 
> Colin


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Re: Installation

[Adrien Monteleone]

I stand corrected on the lock file, though other apps that I see use them make 
them hidden so the user isn’t confused.

I still don’t see ANY other software dumping backups or log files into my data 
directories for any other file type. Gnucash is the only one. Everything else 
seems to be happy and quite functional with either /var/log, /tmp or some 
variant depending on the OS. I have yet to open a data directory and see a pile 
of log or state-backups mixed in along with my actual data file I’m looking 
for. Have I just been lucky all these years? Why are users so confused then if 
this is ‘standard procedure?’ (they should be quite used to it after all)

Regards,
Adrien

> On Feb 13, 2018, at 3:11 AM, Maf. King  wrote:
> 
> On Tuesday, 13 February 2018 04:05:12 GMT Adrien Monteleone wrote:
>> It would seem to me the ‘cleaner’ option to store the log and lock files in
>> some data directory like ".gnucash" "\Application Data\Gnucash" or
>> "~/Library/Application Support/Gnucash" (or otherwise as per the OS
>> recommendations) than have everything lumped together. Then, the user can
>> store their book in whatever place they like and not have other files the
>> app needs lying about to clutter their vision or aid to their confusion.
>> 
>> Certainly other needed files like reports, user prefs and the like are
>> handled this way. I never did grasp why the log and lock files weren’t.
>> 
> 
> Surely the lock file needs to be in the same place as the main data file?  
> Think 
> of 2 users on an nfs shared directory, for example.  Similarly for the 
> backups, though I guess a sub-folder in the same parent as the main data file 
> would be tidy.
> 
> ie 
> foo.gnucash
> backups-foo.gnucash/foo.gnucash.20180213091110.gnucash
> 
> etc.
> 
> 0.02
> Maf.
> 
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Re: Installation

[Adrien Monteleone]

Accessible? Sure. Always visible in the same location as their regular file 
mixed in? This seems to be a source of confusion. I have yet to encounter any 
other piece of software I can think of that operates this way. I’ve been using 
computers for several decades. My memory could be failing me, but I don’t 
recall this behavior elsewhere and I’ve never had an issue recovering data 
unless I was careless enough not to have a backup stored somewhere else.

The way Gnucash works right now would be somewhat analogous to a word processor 
saving file states every 5 minutes or so with a special extension. When you 
look in your documents directory you’d see dozens or more files with similar 
names, only one being the current ‘complete’ file you are looking for. Now, 
multiply that by 100s of files. Perhaps it isn’t so bad for those with one 
file, but one file is certainly not the only use case.

If what you say is the case, why do *nix distributions have an entirely 
separate /var/log tree instead of just piling everything into your file's 
working directory? Windows has a similar setup with their Application Data tree.

Regards,
Adrien

> On Feb 13, 2018, at 1:59 AM, David T.  wrote:
> 
> Adrien, 
> 
> Log files have to be visible to the user, so that when they have to recover 
> from an error state in their files, they can use them to restore. 
> 
> David
> 
> 
> On Tue, Feb 13, 2018 at 9:05, Adrien Monteleone
>  wrote:
> It would seem to me the ‘cleaner’ option to store the log and lock files in 
> some data directory like ".gnucash" "\Application Data\Gnucash" or 
> "~/Library/Application Support/Gnucash" (or otherwise as per the OS 
> recommendations) than have everything lumped together. Then, the user can 
> store their book in whatever place they like and not have other files the app 
> needs lying about to clutter their vision or aid to their confusion.
> 
> Certainly other needed files like reports, user prefs and the like are 
> handled this way. I never did grasp why the log and lock files weren’t.
> 
> Regards,
> Adrien
> 
> > On Feb 12, 2018, at 10:45 AM, David Carlson  
> > wrote:
> > 
> > Michael,
> > 
> > I agree that the backup scheme should be as idiot proof as possible.
> > 
> > However, one reason (of several) that I personally am not using a cloud
> > service yet is that I do not see how the cloud would handle all all those
> > log files coming and going and data files being renamed every few minutes.
> > 
> > Also, ordinary users get lost if they browse the folder looking for a data
> > file.
> > 
> > Perhaps a simple (?) scheme of putting backup s in a sub folder named
> > filename_backup or similar might help with these issues, even if it adds
> > overhead to move files around.
> > 
> > I think the developer s are considering relocating backups in the 3.0
> > release do this is a good time to discuss this.
> > 
> > Sorry my tablet just decided that I nrrdrf a smaller keyboard.
> > 
> > David
> > 
> > On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
> > stepbystepf...@dialup4less.com> wrote:
> > 
> >> On 2/12/2018 10:08 AM, David Carlson wrote:
> >> 
> >> Johnathan,
> >> 
> >> GnuCash may or may not play well with various cloud storage services
> >> because of it's insistence (in current releases) on keeping it's automatic
> >> backups in the same folder as the data file.
> >> 
> >> 
> >> Just so understood why it makes sense (to me)  to "insist" the automatic
> >> backups go into the same directory as the file. It guarantees gnucash being
> >> able to make up a UNIQUE name for the backups. If you were allowed to
> >> specify a directory B  in which to put the automatic backups for
> >> books.gnucash in directory A, what prevents directory B from also
> >> containing  a file named books.gnucash ?
> >> 
> >> Yes of course, care by the user could prevent a disaster like that, but as
> >> somebody who used to get paid to unscramble messes caused by that sort of
> >> carelessness, absolute prevention is better.
> >> 
> >> Michael D Novack
> >> 
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Re: Installation

[Maf. King]

On Tuesday, 13 February 2018 04:05:12 GMT Adrien Monteleone wrote:
> It would seem to me the ‘cleaner’ option to store the log and lock files in
> some data directory like ".gnucash" "\Application Data\Gnucash" or
> "~/Library/Application Support/Gnucash" (or otherwise as per the OS
> recommendations) than have everything lumped together. Then, the user can
> store their book in whatever place they like and not have other files the
> app needs lying about to clutter their vision or aid to their confusion.
> 
> Certainly other needed files like reports, user prefs and the like are
> handled this way. I never did grasp why the log and lock files weren’t.
> 

Surely the lock file needs to be in the same place as the main data file?  
Think 
of 2 users on an nfs shared directory, for example.  Similarly for the 
backups, though I guess a sub-folder in the same parent as the main data file 
would be tidy.

ie 
foo.gnucash
backups-foo.gnucash/foo.gnucash.20180213091110.gnucash

etc.

0.02
Maf.

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Re: Installation

[Colin Law]

I would support the idea of the log and backup files being in a
subdirectory named using the accounts file name as a seed, so for example
myaccounts.gnucash.archive or maybe for those windows users who have
problems with file extensions not being shown myaccounts_gnucash_archive.
Something like that anyway. I think that would reduce the likelihood of
users accidentally opening backup files instead of the main accounts file,
which is something we hear of here regularly. Also it would allow the
accounts file to be placed on the desktop which is something some users
seem to like doing.

Colin

On 13 February 2018 at 07:59, David T. via gnucash-user <
gnucash-user@gnucash.org> wrote:

> Adrien,
> Log files have to be visible to the user, so that when they have to
> recover from an error state in their files, they can use them to restore.
> David
>
>
>
>   On Tue, Feb 13, 2018 at 9:05, Adrien Monteleone gmail.com> wrote:   It would seem to me the ‘cleaner’ option to store the
> log and lock files in some data directory like ".gnucash" "\Application
> Data\Gnucash" or "~/Library/Application Support/Gnucash" (or otherwise as
> per the OS recommendations) than have everything lumped together. Then, the
> user can store their book in whatever place they like and not have other
> files the app needs lying about to clutter their vision or aid to their
> confusion.
>
> Certainly other needed files like reports, user prefs and the like are
> handled this way. I never did grasp why the log and lock files weren’t.
>
> Regards,
> Adrien
>
> > On Feb 12, 2018, at 10:45 AM, David Carlson 
> wrote:
> >
> > Michael,
> >
> > I agree that the backup scheme should be as idiot proof as possible.
> >
> > However, one reason (of several) that I personally am not using a cloud
> > service yet is that I do not see how the cloud would handle all all those
> > log files coming and going and data files being renamed every few
> minutes.
> >
> > Also, ordinary users get lost if they browse the folder looking for a
> data
> > file.
> >
> > Perhaps a simple (?) scheme of putting backup s in a sub folder named
> > filename_backup or similar might help with these issues, even if it adds
> > overhead to move files around.
> >
> > I think the developer s are considering relocating backups in the 3.0
> > release do this is a good time to discuss this.
> >
> > Sorry my tablet just decided that I nrrdrf a smaller keyboard.
> >
> > David
> >
> > On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
> > stepbystepf...@dialup4less.com> wrote:
> >
> >> On 2/12/2018 10:08 AM, David Carlson wrote:
> >>
> >> Johnathan,
> >>
> >> GnuCash may or may not play well with various cloud storage services
> >> because of it's insistence (in current releases) on keeping it's
> automatic
> >> backups in the same folder as the data file.
> >>
> >>
> >> Just so understood why it makes sense (to me)  to "insist" the automatic
> >> backups go into the same directory as the file. It guarantees gnucash
> being
> >> able to make up a UNIQUE name for the backups. If you were allowed to
> >> specify a directory B  in which to put the automatic backups for
> >> books.gnucash in directory A, what prevents directory B from also
> >> containing  a file named books.gnucash ?
> >>
> >> Yes of course, care by the user could prevent a disaster like that, but
> as
> >> somebody who used to get paid to unscramble messes caused by that sort
> of
> >> carelessness, absolute prevention is better.
> >>
> >> Michael D Novack
> >>
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > If you are using Nabble or Gmane, please see
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Re: Installation

[David T. via gnucash-user]

Adrien, 
Log files have to be visible to the user, so that when they have to recover 
from an error state in their files, they can use them to restore. 
David

 
 
  On Tue, Feb 13, 2018 at 9:05, Adrien Monteleone 
wrote:   It would seem to me the ‘cleaner’ option to store the log and lock 
files in some data directory like ".gnucash" "\Application Data\Gnucash" or 
"~/Library/Application Support/Gnucash" (or otherwise as per the OS 
recommendations) than have everything lumped together. Then, the user can store 
their book in whatever place they like and not have other files the app needs 
lying about to clutter their vision or aid to their confusion.

Certainly other needed files like reports, user prefs and the like are handled 
this way. I never did grasp why the log and lock files weren’t.

Regards,
Adrien

> On Feb 12, 2018, at 10:45 AM, David Carlson  
> wrote:
> 
> Michael,
> 
> I agree that the backup scheme should be as idiot proof as possible.
> 
> However, one reason (of several) that I personally am not using a cloud
> service yet is that I do not see how the cloud would handle all all those
> log files coming and going and data files being renamed every few minutes.
> 
> Also, ordinary users get lost if they browse the folder looking for a data
> file.
> 
> Perhaps a simple (?) scheme of putting backup s in a sub folder named
> filename_backup or similar might help with these issues, even if it adds
> overhead to move files around.
> 
> I think the developer s are considering relocating backups in the 3.0
> release do this is a good time to discuss this.
> 
> Sorry my tablet just decided that I nrrdrf a smaller keyboard.
> 
> David
> 
> On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
> stepbystepf...@dialup4less.com> wrote:
> 
>> On 2/12/2018 10:08 AM, David Carlson wrote:
>> 
>> Johnathan,
>> 
>> GnuCash may or may not play well with various cloud storage services
>> because of it's insistence (in current releases) on keeping it's automatic
>> backups in the same folder as the data file.
>> 
>> 
>> Just so understood why it makes sense (to me)  to "insist" the automatic
>> backups go into the same directory as the file. It guarantees gnucash being
>> able to make up a UNIQUE name for the backups. If you were allowed to
>> specify a directory B  in which to put the automatic backups for
>> books.gnucash in directory A, what prevents directory B from also
>> containing  a file named books.gnucash ?
>> 
>> Yes of course, care by the user could prevent a disaster like that, but as
>> somebody who used to get paid to unscramble messes caused by that sort of
>> carelessness, absolute prevention is better.
>> 
>> Michael D Novack
>> 
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Re: Installation

[Adrien Monteleone]

Jonathan,

Instead of clicking on the file to open it, did you try clicking the Gnucash 
application icon first? Did it successfully open the last file saved?

I think throughout this thread, there’s been lots of guessing as to what might 
be the problem, but if you can give us a click-by-click of what you are trying 
to do, we could all probably provide more accurate advice for your exact issue.

Let’s forget for a moment where your file is supposedly saved.

Please try this on your Mac:

Click the Gnucash application icon. (either located in your Dock, or from the 
Launchpad screen)

What happens?

Now, on your Windows computer:

Click the Gnucash application icon, this may be in your Quicklaunch in the 
Start Bar, or on your desktop, or in your Start > Programs menu. (if on your 
desktop, you *may* need to double-click depending on your preference settings, 
you’ll know because a single click will just highlight the icon, but not start 
the application.)

What happens?

If you aren’t sure what I’m asking or can’t get that far, let’s tackle that 
first.

Regards,
Adrien

> On Feb 11, 2018, at 9:04 PM, Jonathan Ames  wrote:
> 
> Thanks, all, for advice. Just not happening, though. I can see the latest
> file in a directory, but get "file not found" when clicking on it. By now,
> a lot of lost work. Am I correct in assuming that unlike commercial
> software, gnucash doesn't save itself back to the application
> automatically, even if you "save" automatically? In other words, what
> you're paying for is not to deal with the log files, but to save and then
> later click on the icon and have it be where and as you left it?
> 
> Gnucash is more accessible than Quickbooks from within (e.g., all accounts
> have registers), though the "save" complexity, and existence of multiple
> text files, log files, etc., to be managed aren't mentioned in the
> manual/tutorial. I'm accustomed to assuming that it's all user error, e.g.,
> life itself -- correct in this instance? Is there a patch to save and
> access Gnucash like a commercial, e.g. Intuit, program?
> 
> Thanks,
> 
> Jonathan Ames, PhD
> Clinical Psychologist
> 415 N. Tioga Street
> Ithaca NY 14850
> 607-319-5118 - Office
> 607-227-4792 - Cell
> jnthn.a...@gmail.com
> www.whatnowconnect.com
> 
> 
> 
> 
> On Mon, Feb 5, 2018 at 1:19 PM, Jonathan Ames  wrote:
> 
>> I am a 71 yo solo psychologist, not particularly patient, unable to
>> install Gnucash: every time I save, another icon appears on desktop;
>> accounts, files I create disappear (“not found”) despite being saved.
>> Wondering if this program requires programming skills to set up: other
>> non-programmers seem it use it. Idea was to link office Windows 10 and home
>> Mac (Sierra) systems through iCloud, replacing Windows-only Quickbooks and
>> Mac Quicken. Is Gnucash basically for the IT-savvy, i.e. getting stable
>> version established on systems so they work like standard software? Also,
>> can Windows and Mac versions maintain same data sets? Will guidebook help,
>> of is it that if you’re having my sort of issues you’re too stupid?
>> 
>> 
>> 
>> Many thanks,
>> 
>> 
>> 
>> Jonathan Ames, Ph.D.
>> 415 N. Tioga Street #205
>> Ithaca NY 14850
>> Office: 607-319-5118 <(607)%20319-5118>
>> Cell: 607-227-4792 <(607)%20227-4792>
>> jnthn.a...@gmail.com
>> www.whatnowconnect.com
>> 
>> 
>> 
> 
> ᐧ
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Re: Installation

[Adrien Monteleone]

It would seem to me the ‘cleaner’ option to store the log and lock files in 
some data directory like ".gnucash" "\Application Data\Gnucash" or 
"~/Library/Application Support/Gnucash" (or otherwise as per the OS 
recommendations) than have everything lumped together. Then, the user can store 
their book in whatever place they like and not have other files the app needs 
lying about to clutter their vision or aid to their confusion.

Certainly other needed files like reports, user prefs and the like are handled 
this way. I never did grasp why the log and lock files weren’t.

Regards,
Adrien

> On Feb 12, 2018, at 10:45 AM, David Carlson  
> wrote:
> 
> Michael,
> 
> I agree that the backup scheme should be as idiot proof as possible.
> 
> However, one reason (of several) that I personally am not using a cloud
> service yet is that I do not see how the cloud would handle all all those
> log files coming and going and data files being renamed every few minutes.
> 
> Also, ordinary users get lost if they browse the folder looking for a data
> file.
> 
> Perhaps a simple (?) scheme of putting backup s in a sub folder named
> filename_backup or similar might help with these issues, even if it adds
> overhead to move files around.
> 
> I think the developer s are considering relocating backups in the 3.0
> release do this is a good time to discuss this.
> 
> Sorry my tablet just decided that I nrrdrf a smaller keyboard.
> 
> David
> 
> On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
> stepbystepf...@dialup4less.com> wrote:
> 
>> On 2/12/2018 10:08 AM, David Carlson wrote:
>> 
>> Johnathan,
>> 
>> GnuCash may or may not play well with various cloud storage services
>> because of it's insistence (in current releases) on keeping it's automatic
>> backups in the same folder as the data file.
>> 
>> 
>> Just so understood why it makes sense (to me)  to "insist" the automatic
>> backups go into the same directory as the file. It guarantees gnucash being
>> able to make up a UNIQUE name for the backups. If you were allowed to
>> specify a directory B  in which to put the automatic backups for
>> books.gnucash in directory A, what prevents directory B from also
>> containing  a file named books.gnucash ?
>> 
>> Yes of course, care by the user could prevent a disaster like that, but as
>> somebody who used to get paid to unscramble messes caused by that sort of
>> carelessness, absolute prevention is better.
>> 
>> Michael D Novack
>> 
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Re: Installation

[Rick Copple]

On 02/12/2018 10:45 AM, David Carlson wrote:

However, one reason (of several) that I personally am not using a cloud
service yet is that I do not see how the cloud would handle all all those
log files coming and going and data files being renamed every few minutes.


I used to keep my files on  a cloud service but it began to become 
unstable, so I moved it to my hard drive. I also created a script file 
that would run on a chron job automatically to backup my directory to 
one on my cloud drive:


#!/bin/bash

echo "\n---\n Backup changed files on 
$(date) \n" | tee -a "/home/rick/CCS-BackUpLogs/CCS-BackUp.log"


rsync -avW --delete-before "/home/rick/Documents/CCS" 
"/home/rick/OneDrive" | tee -a "/home/rick/CCS-BackUpLogs/CCS-BackUp.log"


echo "\nFinished!" | tee -a "/home/rick/CCS-BackUpLogs/CCS-BackUp.log"

exit

Works well for me at any rate.

--
Rick Copple

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Re: Installation

[Fross, Michael]

Hello,

I believe that simply having a different (configurable) directory for
backups would ease the confusion of a lot of new users (and lessen the time
spend answering those question.)

While probably not the best long term solution (especially when we get to a
database backend,) I bet it's a fairly easy update that would help.

Michael

On Mon, Feb 12, 2018 at 10:45 AM, David Carlson  wrote:

> Michael,
>
> I agree that the backup scheme should be as idiot proof as possible.
>
> However, one reason (of several) that I personally am not using a cloud
> service yet is that I do not see how the cloud would handle all all those
> log files coming and going and data files being renamed every few minutes.
>
> Also, ordinary users get lost if they browse the folder looking for a data
> file.
>
> Perhaps a simple (?) scheme of putting backup s in a sub folder named
> filename_backup or similar might help with these issues, even if it adds
> overhead to move files around.
>
> I think the developer s are considering relocating backups in the 3.0
> release do this is a good time to discuss this.
>
> Sorry my tablet just decided that I nrrdrf a smaller keyboard.
>
> David
>
> On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
> stepbystepf...@dialup4less.com> wrote:
>
> > On 2/12/2018 10:08 AM, David Carlson wrote:
> >
> > Johnathan,
> >
> > GnuCash may or may not play well with various cloud storage services
> > because of it's insistence (in current releases) on keeping it's
> automatic
> > backups in the same folder as the data file.
> >
> >
> > Just so understood why it makes sense (to me)  to "insist" the automatic
> > backups go into the same directory as the file. It guarantees gnucash
> being
> > able to make up a UNIQUE name for the backups. If you were allowed to
> > specify a directory B  in which to put the automatic backups for
> > books.gnucash in directory A, what prevents directory B from also
> > containing  a file named books.gnucash ?
> >
> > Yes of course, care by the user could prevent a disaster like that, but
> as
> > somebody who used to get paid to unscramble messes caused by that sort of
> > carelessness, absolute prevention is better.
> >
> > Michael D Novack
> >
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Re: Installation

[David Carlson]

Michael,

I agree that the backup scheme should be as idiot proof as possible.

However, one reason (of several) that I personally am not using a cloud
service yet is that I do not see how the cloud would handle all all those
log files coming and going and data files being renamed every few minutes.

Also, ordinary users get lost if they browse the folder looking for a data
file.

Perhaps a simple (?) scheme of putting backup s in a sub folder named
filename_backup or similar might help with these issues, even if it adds
overhead to move files around.

I think the developer s are considering relocating backups in the 3.0
release do this is a good time to discuss this.

Sorry my tablet just decided that I nrrdrf a smaller keyboard.

David

On Feb 12, 2018 9:49 AM, "Mike or Penny Novack" <
stepbystepf...@dialup4less.com> wrote:

> On 2/12/2018 10:08 AM, David Carlson wrote:
>
> Johnathan,
>
> GnuCash may or may not play well with various cloud storage services
> because of it's insistence (in current releases) on keeping it's automatic
> backups in the same folder as the data file.
>
>
> Just so understood why it makes sense (to me)  to "insist" the automatic
> backups go into the same directory as the file. It guarantees gnucash being
> able to make up a UNIQUE name for the backups. If you were allowed to
> specify a directory B  in which to put the automatic backups for
> books.gnucash in directory A, what prevents directory B from also
> containing  a file named books.gnucash ?
>
> Yes of course, care by the user could prevent a disaster like that, but as
> somebody who used to get paid to unscramble messes caused by that sort of
> carelessness, absolute prevention is better.
>
> Michael D Novack
>
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Re: Installation

[Mike or Penny Novack]

On 2/12/2018 10:08 AM, David Carlson wrote:

Johnathan,

GnuCash may or may not play well with various cloud storage services 
because of it's insistence (in current releases) on keeping it's 
automatic backups in the same folder as the data file.


Just so understood why it makes sense (to me)  to "insist" the automatic 
backups go into the same directory as the file. It guarantees gnucash 
being able to make up a UNIQUE name for the backups. If you were allowed 
to specify a directory B  in which to put the automatic backups for 
books.gnucash in directory A, what prevents directory B from also 
containing  a file named books.gnucash ?


Yes of course, care by the user could prevent a disaster like that, but 
as somebody who used to get paid to unscramble messes caused by that 
sort of carelessness, absolute prevention is better.


Michael D Novack
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Re: Installation

[David Carlson]

Johnathan,

GnuCash may or may not play well with various cloud storage services
because of it's insistence (in current releases) on keeping it's automatic
backups in the same folder as the data file.  You need to untangle that
issue before assuming that GnuCash does not work.

Try keeping your data on a local hard drive but in a dedicated folder to
see if it works in that configuration.

David C

On Mon, Feb 12, 2018 at 8:49 AM, Mike or Penny Novack <
stepbystepf...@dialup4less.com> wrote:

> On 2/11/2018 10:04 PM, Jonathan Ames wrote:
>
>> Thanks, all, for advice. Just not happening, though. I can see the latest
>> file in a directory, but get "file not found" when clicking on it. By now,
>> a lot of lost work. Am I correct in assuming that unlike commercial
>> software, gnucash doesn't save itself back to the application
>> automatically, even if you "save" automatically? In other words, what
>> you're paying for is not to deal with the log files, but to save and then
>> later click on the icon and have it be where and as you left it?
>>
>> No, "commercial products" are equally unlikely to save the data "in the
> application". Another application MIGHT have some default DATA location
> where it does its saves (I will give examples in a moment) but note that
> this is practical/possible ONLY if able to make the assumption that there
> will be only ONE "data file".
>
> Take something like FireFox (I am intentionally choosing a non-commercial
> app to show you that "commercial" has nothing to do with this). When you
> install the program (well first time run as opposed to install) it creates
> a data directory in the "application data" directory and that is where it
> will store things. It is "first time run" because almost all modern
> operating systems support multiple users. So when opened (by a user) it
> looks in the expected place, if found, it uses that data, if not found
> decides "ah, first time for this user" and creates it << that process
> allowing the user to choose various preferences which will be saved there >>
>
> Gnucash cannot do this because it supports MULTIPLE BOOKS. Only some of
> its data can be saved in a common location.
>
> So the first time you save a set of books you have to tell gnucash "where
> to put THIS one" (what to call it, what directory will it live in, etc.)
> Perhaps you are also thinking about the "did not create an shortcut icon on
> my desktop" at the same time. That again is behavior more useful IF can
> assume that there would be only one. If you want icons on your desktop
> acting as shortcuts to your files, create them.
>
> Michael D Novack
>
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Re: Installation

[Mike or Penny Novack]

On 2/11/2018 10:04 PM, Jonathan Ames wrote:

Thanks, all, for advice. Just not happening, though. I can see the latest
file in a directory, but get "file not found" when clicking on it. By now,
a lot of lost work. Am I correct in assuming that unlike commercial
software, gnucash doesn't save itself back to the application
automatically, even if you "save" automatically? In other words, what
you're paying for is not to deal with the log files, but to save and then
later click on the icon and have it be where and as you left it?

No, "commercial products" are equally unlikely to save the data "in the 
application". Another application MIGHT have some default DATA location 
where it does its saves (I will give examples in a moment) but note that 
this is practical/possible ONLY if able to make the assumption that 
there will be only ONE "data file".


Take something like FireFox (I am intentionally choosing a 
non-commercial app to show you that "commercial" has nothing to do with 
this). When you install the program (well first time run as opposed to 
install) it creates a data directory in the "application data" directory 
and that is where it will store things. It is "first time run" because 
almost all modern operating systems support multiple users. So when 
opened (by a user) it looks in the expected place, if found, it uses 
that data, if not found decides "ah, first time for this user" and 
creates it << that process allowing the user to choose various 
preferences which will be saved there >>


Gnucash cannot do this because it supports MULTIPLE BOOKS. Only some of 
its data can be saved in a common location.


So the first time you save a set of books you have to tell gnucash 
"where to put THIS one" (what to call it, what directory will it live 
in, etc.) Perhaps you are also thinking about the "did not create an 
shortcut icon on my desktop" at the same time. That again is behavior 
more useful IF can assume that there would be only one. If you want 
icons on your desktop acting as shortcuts to your files, create them.


Michael D Novack
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Re: Installation

[D via gnucash-user]

Jonathan,

Did you see my earlier message? Getting a "file not found" error usually means 
that you have moved the Gnucash file.

Have you?

David

On February 12, 2018, at 2:00 PM, Jonathan Ames  wrote:

Thanks, all, for advice. Just not happening, though. I can see the latest
file in a directory, but get "file not found" when clicking on it. By now,
a lot of lost work. Am I correct in assuming that unlike commercial
software, gnucash doesn't save itself back to the application
automatically, even if you "save" automatically? In other words, what
you're paying for is not to deal with the log files, but to save and then
later click on the icon and have it be where and as you left it?

Gnucash is more accessible than Quickbooks from within (e.g., all accounts
have registers), though the "save" complexity, and existence of multiple
text files, log files, etc., to be managed aren't mentioned in the
manual/tutorial. I'm accustomed to assuming that it's all user error, e.g.,
life itself -- correct in this instance? Is there a patch to save and
access Gnucash like a commercial, e.g. Intuit, program?

Thanks,

Jonathan Ames, PhD
Clinical Psychologist
415 N. Tioga Street
Ithaca NY 14850
607-319-5118 - Office
607-227-4792 - Cell
jnthn.a...@gmail.com
www.whatnowconnect.com




On Mon, Feb 5, 2018 at 1:19 PM, Jonathan Ames  wrote:

> I am a 71 yo solo psychologist, not particularly patient, unable to
> install Gnucash: every time I save, another icon appears on desktop;
> accounts, files I create disappear (“not found”) despite being saved.
> Wondering if this program requires programming skills to set up: other
> non-programmers seem it use it. Idea was to link office Windows 10 and home
> Mac (Sierra) systems through iCloud, replacing Windows-only Quickbooks and
> Mac Quicken. Is Gnucash basically for the IT-savvy, i.e. getting stable
> version established on systems so they work like standard software? Also,
> can Windows and Mac versions maintain same data sets? Will guidebook help,
> of is it that if you’re having my sort of issues you’re too stupid?
>
>
>
> Many thanks,
>
>
>
> Jonathan Ames, Ph.D.
> 415 N. Tioga Street #205
> Ithaca NY 14850
> Office: 607-319-5118 <(607)%20319-5118>
> Cell: 607-227-4792 <(607)%20227-4792>
> jnthn.a...@gmail.com
> www.whatnowconnect.com
>
>
>

ᐧ
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Re: Installation

[jeffrey black]

On 2/5/2018 7:51 PM, Adrien Monteleone wrote:
> As well, you should be able to set your cloud service to tell it what 
> files/folders you want to sync to the cloud. There should be no need to 
> physically relocate them each time to do so. The file stays on computer 1 
> where you put it and syncs in the background to the cloud. When you get to 
> computer 2, you can sync the file manually to a location on computer 2 if it 
> isn’t there already.
>
> Regards,
> Adrien
>
>> On Feb 5, 2018, at 7:47 PM, D  wrote:
>>
>> Jonathan,
>>
>> More to the point of files on your desktop: from what you have provided, I 
>> suspect the following.
>>
>> 1. You tell Gnucash to save your data on the desktop.
>> 2. You do your work, save and exit Gnucash.
>> 3. You take the saved file and move it to your cloud folder, and then delete 
>> all the other stuff that's appeared in the desktop.
>> 4. You restart Gnucash and get the file not found error.
>>
>> As Adrien noted, Gnucash opens the last saved file, so if you move it, 
>> Gnucash will complain.
>>
>> If you don't want your desktop littered with Gnucash log files and back ups 
>> (most of us don't!), put them into a folder. Then they will all live in that 
>> folder. You also mention wanting to use the cloud, so save the file there, 
>> keeping in mind Adrien's advice about multiple machines and access. It is 
>> also important to note that most cloud folders have some lag in updating, so 
>> you want to be sure you aren't disconnecting before that update occurs.
>>
>> Cheers, and welcome,
>> David
>>
>>
>>
>>
>> On February 6, 2018, at 5:28 AM, Adrien Monteleone 
>>  wrote:
>>
>> First, by ‘unable to install’ do you mean you can’t install the program at 
>> all and can’t start it?
>>
>> You indicate next that you create accounts and save your file, so I’d say 
>> you HAVE managed to successfully install it. (‘Install’ means to make the 
>> application able to run on your computer, if you can run it, you’ve 
>> installed it)
>>
>> Now, let’s tackle the file issue.
>>
>> If the first time you saved your ‘book’ file after creating it, the location 
>> you chose was your desktop, then yes, additional files will get created as 
>> you use the software in that same location. These are mostly log files. The 
>> GnuCash program icon should just be labeled ‘GnuCash’. Your book file should 
>> be labeled with whatever name you gave it with a .gnucash extension. The log 
>> files will end in .gnucash.log and start with the same name as your book 
>> file. There may be other files from time to time, most likely a .lck file 
>> which is a lock file used to prevent you from opening the same book file 
>> twice at once. It is probably advisable instead to choose either a folder on 
>> your desktop if that’s how you work, or a folder inside your Documents 
>> folder to store your GnuCash ‘book’ file.
>>
>> When you next open GnuCash, it will attempt to re-open your last used file. 
>> As long as it’s in the same place you saved it, this should be no issue. If 
>> you move that file however, GnuCash won’t find it.
>>
>> You have two options to resolve this:
>>
>> 1 - use the File > Open command in GnuCash then navigate to where you saved 
>> the file, select it and open it.
>> 2 - Before you start GnuCash, navigate to where you stored the file, double 
>> click, or right-click and choose Open With and then GnuCash.
>>
>> Either way, GnuCash will remember this new location for next time.
>>
>> To answer your question about using the same file on Mac and Windows - yes 
>> you can. But there is not yet sufficient functionality to successfully open 
>> it on both machines at the same time and not cause data loss. Be sure to 
>> only use it on one computer at a time. (If you tried to do so, you will get 
>> a warning dialog, but you can choose to open it twice anyway, I’d advise 
>> against doing so.)
>>
>> The Tutorial & Concepts Guide and the Help Guide will serve you well. I 
>> would suggest either browsing them online, or downloading a copy to have 
>> handy for reference as you get your books set up.
>>
>> Regards,
>> Adrien
>>
>>> On Feb 5, 2018, at 12:19 PM, Jonathan Ames  wrote:
>>>
>>> I am a 71 yo solo psychologist, not particularly patient, unable to install 
>>> Gnucash: every time I save, another icon appears on desktop; accounts, 
>>> files I create disappear (“not found”) despite being saved. Wondering if 
>>> this program requires programming skills to set up: other non-programmers 
>>> seem it use it. Idea was to link office Windows 10 and home Mac (Sierra) 
>>> systems through iCloud, replacing Windows-only Quickbooks and Mac Quicken. 
>>> Is Gnucash basically for the IT-savvy, i.e. getting stable version 
>>> established on systems so they work like standard software? Also, can 
>>> Windows and Mac versions maintain same data sets? Will guidebook help, of 
>>> is it that if you’re having my sort of 

Re: Installation

[D via gnucash-user]

Jonathan,

More to the point of files on your desktop: from what you have provided, I 
suspect the following.

1. You tell Gnucash to save your data on the desktop.
2. You do your work, save and exit Gnucash.
3. You take the saved file and move it to your cloud folder, and then delete 
all the other stuff that's appeared in the desktop.
4. You restart Gnucash and get the file not found error.

As Adrien noted, Gnucash opens the last saved file, so if you move it, Gnucash 
will complain.

If you don't want your desktop littered with Gnucash log files and back ups 
(most of us don't!), put them into a folder. Then they will all live in that 
folder. You also mention wanting to use the cloud, so save the file there, 
keeping in mind Adrien's advice about multiple machines and access. It is also 
important to note that most cloud folders have some lag in updating, so you 
want to be sure you aren't disconnecting before that update occurs.

Cheers, and welcome,
David




On February 6, 2018, at 5:28 AM, Adrien Monteleone 
 wrote:

First, by ‘unable to install’ do you mean you can’t install the program at all 
and can’t start it?

You indicate next that you create accounts and save your file, so I’d say you 
HAVE managed to successfully install it. (‘Install’ means to make the 
application able to run on your computer, if you can run it, you’ve installed 
it)

Now, let’s tackle the file issue.

If the first time you saved your ‘book’ file after creating it, the location 
you chose was your desktop, then yes, additional files will get created as you 
use the software in that same location. These are mostly log files. The GnuCash 
program icon should just be labeled ‘GnuCash’. Your book file should be labeled 
with whatever name you gave it with a .gnucash extension. The log files will 
end in .gnucash.log and start with the same name as your book file. There may 
be other files from time to time, most likely a .lck file which is a lock file 
used to prevent you from opening the same book file twice at once. It is 
probably advisable instead to choose either a folder on your desktop if that’s 
how you work, or a folder inside your Documents folder to store your GnuCash 
‘book’ file.

When you next open GnuCash, it will attempt to re-open your last used file. As 
long as it’s in the same place you saved it, this should be no issue. If you 
move that file however, GnuCash won’t find it.

You have two options to resolve this:

1 - use the File > Open command in GnuCash then navigate to where you saved the 
file, select it and open it.
2 - Before you start GnuCash, navigate to where you stored the file, double 
click, or right-click and choose Open With and then GnuCash.

Either way, GnuCash will remember this new location for next time.

To answer your question about using the same file on Mac and Windows - yes you 
can. But there is not yet sufficient functionality to successfully open it on 
both machines at the same time and not cause data loss. Be sure to only use it 
on one computer at a time. (If you tried to do so, you will get a warning 
dialog, but you can choose to open it twice anyway, I’d advise against doing 
so.)

The Tutorial & Concepts Guide and the Help Guide will serve you well. I would 
suggest either browsing them online, or downloading a copy to have handy for 
reference as you get your books set up.

Regards,
Adrien

> On Feb 5, 2018, at 12:19 PM, Jonathan Ames  wrote:
> 
> I am a 71 yo solo psychologist, not particularly patient, unable to install 
> Gnucash: every time I save, another icon appears on desktop; accounts, files 
> I create disappear (“not found”) despite being saved. Wondering if this 
> program requires programming skills to set up: other non-programmers seem it 
> use it. Idea was to link office Windows 10 and home Mac (Sierra) systems 
> through iCloud, replacing Windows-only Quickbooks and Mac Quicken. Is Gnucash 
> basically for the IT-savvy, i.e. getting stable version established on 
> systems so they work like standard software? Also, can Windows and Mac 
> versions maintain same data sets? Will guidebook help, of is it that if 
> you’re having my sort of issues you’re too stupid?
> 
> Many thanks,
> 
> Jonathan Ames, Ph.D.
> 415 N. Tioga Street #205
> Ithaca NY 14850
> Office: 607-319-5118
> Cell: 607-227-4792
> jnthn.a...@gmail.com
> www.whatnowconnect.com
> 
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To update 

Re: Installation

[Adrien Monteleone]

First, by ‘unable to install’ do you mean you can’t install the program at all 
and can’t start it?

You indicate next that you create accounts and save your file, so I’d say you 
HAVE managed to successfully install it. (‘Install’ means to make the 
application able to run on your computer, if you can run it, you’ve installed 
it)

Now, let’s tackle the file issue.

If the first time you saved your ‘book’ file after creating it, the location 
you chose was your desktop, then yes, additional files will get created as you 
use the software in that same location. These are mostly log files. The GnuCash 
program icon should just be labeled ‘GnuCash’. Your book file should be labeled 
with whatever name you gave it with a .gnucash extension. The log files will 
end in .gnucash.log and start with the same name as your book file. There may 
be other files from time to time, most likely a .lck file which is a lock file 
used to prevent you from opening the same book file twice at once. It is 
probably advisable instead to choose either a folder on your desktop if that’s 
how you work, or a folder inside your Documents folder to store your GnuCash 
‘book’ file.

When you next open GnuCash, it will attempt to re-open your last used file. As 
long as it’s in the same place you saved it, this should be no issue. If you 
move that file however, GnuCash won’t find it.

You have two options to resolve this:

1 - use the File > Open command in GnuCash then navigate to where you saved the 
file, select it and open it.
2 - Before you start GnuCash, navigate to where you stored the file, double 
click, or right-click and choose Open With and then GnuCash.

Either way, GnuCash will remember this new location for next time.

To answer your question about using the same file on Mac and Windows - yes you 
can. But there is not yet sufficient functionality to successfully open it on 
both machines at the same time and not cause data loss. Be sure to only use it 
on one computer at a time. (If you tried to do so, you will get a warning 
dialog, but you can choose to open it twice anyway, I’d advise against doing 
so.)

The Tutorial & Concepts Guide and the Help Guide will serve you well. I would 
suggest either browsing them online, or downloading a copy to have handy for 
reference as you get your books set up.

Regards,
Adrien

> On Feb 5, 2018, at 12:19 PM, Jonathan Ames  wrote:
> 
> I am a 71 yo solo psychologist, not particularly patient, unable to install 
> Gnucash: every time I save, another icon appears on desktop; accounts, files 
> I create disappear (“not found”) despite being saved. Wondering if this 
> program requires programming skills to set up: other non-programmers seem it 
> use it. Idea was to link office Windows 10 and home Mac (Sierra) systems 
> through iCloud, replacing Windows-only Quickbooks and Mac Quicken. Is Gnucash 
> basically for the IT-savvy, i.e. getting stable version established on 
> systems so they work like standard software? Also, can Windows and Mac 
> versions maintain same data sets? Will guidebook help, of is it that if 
> you’re having my sort of issues you’re too stupid?
> 
> Many thanks,
> 
> Jonathan Ames, Ph.D.
> 415 N. Tioga Street #205
> Ithaca NY 14850
> Office: 607-319-5118
> Cell: 607-227-4792
> jnthn.a...@gmail.com
> www.whatnowconnect.com
> 
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Re: Installation on Windows 10

[Geert Janssens]

Op dinsdag 23 januari 2018 21:47:39 CET schreef David Carlson:
> Glad you were able to resolve your write issue.  Why your AV is that
> sensitive, I am not sure.  Did you have to whitelist all the other programs
> that you use regularly?
> 
> Anyway, your comment about GnuCash doing unnecessary things like repeatedly
> asking for random numbers in Windows is interesting.  I wonder if a
> developer would suggest creating a bug report for that.
> 
> David C
> 
It is a bug indeed that gnucash on Windows attempts to access a file that's 
only available on linux.

However in this case don't bother submitting a bug report. This particular bad 
behaviour has already been eliminated for the upcoming 3.0 release.

Regards,

Geert


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Re: Installation on Windows 10

[David Carlson]

Glad you were able to resolve your write issue.  Why your AV is that
sensitive, I am not sure.  Did you have to whitelist all the other programs
that you use regularly?

Anyway, your comment about GnuCash doing unnecessary things like repeatedly
asking for random numbers in Windows is interesting.  I wonder if a
developer would suggest creating a bug report for that.

David C

On Tue, Jan 23, 2018 at 10:18 AM, Snarky Email <snarkyem...@gmx.com> wrote:

>Got back to work on this and discovered that my antivirus (bitdefender)
>was blocking gnucash from writing files.  I had to whitelist the exe
>and it works.
>on a side note, I was using process monitor to try to figure out the
>issue and noticed that there are a lot of failed access to
>C:/dev/urandom.  On linux this is for random numbers, on windows it
>creates a fair amount of usless overhead.
>
>Sent: Monday, January 15, 2018 at 10:42 PM
>From: "Chris Smith" <ch...@cgsmith.net>
>To: No recipient address
>Cc: "Snarky Email" <snarkyem...@gmx.com>, gnucash-user@gnucash.org
>Subject: Re: Installation on Windows 10
>Try run in gnucash as administrator by right clicking on the icon and
>selecting "Run as administrator"
>
>What does that do?
>
>On Jan 15, 2018 9:13 PM, "David Carlson"
><[1]david.carlson@gmail.com> wrote:
>
>  Can you save other documents such as spreadsheets to that folder?
>  Is there
>  plenty of free space on your C: drive (like several GIG's)? is this
>  machine
>  owned by someone else such as your employer?
>  David C
>  On Mon, Jan 15, 2018 at 8:17 PM, Snarky Email
>  <[2]snarkyem...@gmx.com> wrote:
>  > David,
>  >
>  > I did create subfolder but the same error pops up.  I definetly
>  have full
>  > access to the folder and subfolder.  Is there any special first
>  time steps
>  > that I could be missing?
>  >
>  >
>  >
>  > *Sent:* Sunday, January 14, 2018 at 3:51 PM
>  > *From:* "David Carlson" <[3]david.carlson@gmail.com>
>  > *To:* "Snarky Email" <[4]snarkyem...@gmx.com>
>  > *Cc:* "Gnucash Users" <[5]gnucash-user@gnucash.org>
>  > *Subject:* Re: Installation on Windows 10
>  > Snarky,
>  >
>  > It does seem very odd that GnuCash is unable to write to that
>  folder.  Can
>  > you save other documents to that folder?
>  >
>  > I would recommend creating a special subfolder for GnuCash data
>  files as
>  > GnuCash will be creating a lot of temporary files in the same
>  folder.
>  >
>  > David C
>  >
>  >
>  > On Jan 14, 2018 12:52 PM, "Snarky Email" <[6]snarkyem...@gmx.com>
>  wrote:
>  >>
>  >>I installed gnucash on my Windows 10 system and the new file
>  setup
>  >>fails.  I am using defaults for a new account to practice/test
>  with.
>  >>When I try to save as xml I get this error:  GnuCash could not
>  write to
>  >>C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may
>  be on a
>  >>read-only file system, or you may not have write permission
>  for the
>  >>directory."
>  >>I do have full access on the folder.
>  >>Any help would be appreciated.
>  >> ___
>  >> gnucash-user mailing list
>  >> [7]gnucash-user@gnucash.org
>  >> [8]https://lists.gnucash.org/mailman/listinfo/gnucash-user
>  >> -
>  >> Please remember to CC this list on all your replies.
>  >> You can do this by using Reply-To-List or Reply-All.
>  >
>  >
>  ___
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>  You can do this by using Reply-To-List or Reply-All.
>
> References
>
>1. mailto:david.carlson@gmail.com
>2. mailto:snarkyem...@gmx.com
>3. mailto:david.carlson@gmail.com
>4. mailto:snarkyem...@gmx.com
>5. mailto:gnucash-user@gnucash.org
>6. mailto:snarkyem...@gmx.com
>7. mailto:gnucash-user@gnucash.org
>8. https://lists.gnucash.org/mailman/listinfo/gnucash-user
>9. mailto:gnucash-use

Re: Installation on Windows 10

[Ronal B Morse]

Did you install GnuCash using the same user account as you are using 
now?  Or with an Administrator account?


If you installed GnuCash while logged in as an administrator or 
different user GnuCash may not have the correct permissions to access 
the directory in which the data file is located even though you do.


I wish I could offer some specific things to check, but the Windows file 
protection schema is opaque to me.


RBM



On 01/15/2018 08:11 PM, David Carlson wrote:

Can you save other documents such as spreadsheets to that folder?  Is there
plenty of free space on your C: drive (like several GIG's)? is this machine
owned by someone else such as your employer?

David C

On Mon, Jan 15, 2018 at 8:17 PM, Snarky Email <snarkyem...@gmx.com> wrote:


David,

I did create subfolder but the same error pops up.  I definetly have full
access to the folder and subfolder.  Is there any special first time steps
that I could be missing?



*Sent:* Sunday, January 14, 2018 at 3:51 PM
*From:* "David Carlson" <david.carlson@gmail.com>
*To:* "Snarky Email" <snarkyem...@gmx.com>
*Cc:* "Gnucash Users" <gnucash-user@gnucash.org>
*Subject:* Re: Installation on Windows 10
Snarky,

It does seem very odd that GnuCash is unable to write to that folder.  Can
you save other documents to that folder?

I would recommend creating a special subfolder for GnuCash data files as
GnuCash will be creating a lot of temporary files in the same folder.

David C


On Jan 14, 2018 12:52 PM, "Snarky Email" <snarkyem...@gmx.com> wrote:

I installed gnucash on my Windows 10 system and the new file setup
fails.  I am using defaults for a new account to practice/test with.
When I try to save as xml I get this error:  GnuCash could not write to
C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may be on a
read-only file system, or you may not have write permission for the
directory."
I do have full access on the folder.
Any help would be appreciated.
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Re: Installation on Windows 10

[Chris Smith]

Try run in gnucash as administrator by right clicking on the icon and
selecting "Run as administrator"

What does that do?

On Jan 15, 2018 9:13 PM, "David Carlson" <david.carlson@gmail.com>
wrote:

> Can you save other documents such as spreadsheets to that folder?  Is there
> plenty of free space on your C: drive (like several GIG's)? is this machine
> owned by someone else such as your employer?
>
> David C
>
> On Mon, Jan 15, 2018 at 8:17 PM, Snarky Email <snarkyem...@gmx.com> wrote:
>
> > David,
> >
> > I did create subfolder but the same error pops up.  I definetly have full
> > access to the folder and subfolder.  Is there any special first time
> steps
> > that I could be missing?
> >
> >
> >
> > *Sent:* Sunday, January 14, 2018 at 3:51 PM
> > *From:* "David Carlson" <david.carlson....@gmail.com>
> > *To:* "Snarky Email" <snarkyem...@gmx.com>
> > *Cc:* "Gnucash Users" <gnucash-user@gnucash.org>
> > *Subject:* Re: Installation on Windows 10
> > Snarky,
> >
> > It does seem very odd that GnuCash is unable to write to that folder.
> Can
> > you save other documents to that folder?
> >
> > I would recommend creating a special subfolder for GnuCash data files as
> > GnuCash will be creating a lot of temporary files in the same folder.
> >
> > David C
> >
> >
> > On Jan 14, 2018 12:52 PM, "Snarky Email" <snarkyem...@gmx.com> wrote:
> >>
> >>I installed gnucash on my Windows 10 system and the new file setup
> >>fails.  I am using defaults for a new account to practice/test with.
> >>When I try to save as xml I get this error:  GnuCash could not write
> to
> >>C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may be
> on a
> >>read-only file system, or you may not have write permission for the
> >>directory."
> >>I do have full access on the folder.
> >>Any help would be appreciated.
> >> ___
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> >> gnucash-user@gnucash.org
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Re: Installation on Windows 10

[David Carlson]

Can you save other documents such as spreadsheets to that folder?  Is there
plenty of free space on your C: drive (like several GIG's)? is this machine
owned by someone else such as your employer?

David C

On Mon, Jan 15, 2018 at 8:17 PM, Snarky Email <snarkyem...@gmx.com> wrote:

> David,
>
> I did create subfolder but the same error pops up.  I definetly have full
> access to the folder and subfolder.  Is there any special first time steps
> that I could be missing?
>
>
>
> *Sent:* Sunday, January 14, 2018 at 3:51 PM
> *From:* "David Carlson" <david.carlson@gmail.com>
> *To:* "Snarky Email" <snarkyem...@gmx.com>
> *Cc:* "Gnucash Users" <gnucash-user@gnucash.org>
> *Subject:* Re: Installation on Windows 10
> Snarky,
>
> It does seem very odd that GnuCash is unable to write to that folder.  Can
> you save other documents to that folder?
>
> I would recommend creating a special subfolder for GnuCash data files as
> GnuCash will be creating a lot of temporary files in the same folder.
>
> David C
>
>
> On Jan 14, 2018 12:52 PM, "Snarky Email" <snarkyem...@gmx.com> wrote:
>>
>>I installed gnucash on my Windows 10 system and the new file setup
>>fails.  I am using defaults for a new account to practice/test with.
>>When I try to save as xml I get this error:  GnuCash could not write to
>>C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may be on a
>>read-only file system, or you may not have write permission for the
>>directory."
>>I do have full access on the folder.
>>Any help would be appreciated.
>> ___
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Re: Installation on Windows 10

[Snarky Email]

   David,

   I did create subfolder but the same error pops up.  I definetly have
   full access to the folder and subfolder.  Is there any special first
   time steps that I could be missing?



   Sent: Sunday, January 14, 2018 at 3:51 PM
   From: "David Carlson" <david.carlson@gmail.com>
   To: "Snarky Email" <snarkyem...@gmx.com>
   Cc: "Gnucash Users" <gnucash-user@gnucash.org>
   Subject: Re: Installation on Windows 10
   Snarky,

   It does seem very odd that GnuCash is unable to write to that folder.
   Can you save other documents to that folder?

   I would recommend creating a special subfolder for GnuCash data files
   as GnuCash will be creating a lot of temporary files in the same
   folder.

   David C


   On Jan 14, 2018 12:52 PM, "Snarky Email" <[1]snarkyem...@gmx.com>
   wrote:

I installed gnucash on my Windows 10 system and the new file
 setup
fails.  I am using defaults for a new account to practice/test
 with.
When I try to save as xml I get this error:  GnuCash could not
 write to
C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may be
 on a
read-only file system, or you may not have write permission for
 the
directory."
I do have full access on the folder.
Any help would be appreciated.
 ___
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 [3]https://lists.gnucash.org/mailman/listinfo/gnucash-user
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References

   1. mailto:snarkyem...@gmx.com
   2. mailto:gnucash-user@gnucash.org
   3. https://lists.gnucash.org/mailman/listinfo/gnucash-user
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Re: Installation on Windows 10

[David Carlson]

Snarky,

It does seem very odd that GnuCash is unable to write to that folder.  Can
you save other documents to that folder?

I would recommend creating a special subfolder for GnuCash data files as
GnuCash will be creating a lot of temporary files in the same folder.

David C


On Jan 14, 2018 12:52 PM, "Snarky Email"  wrote:

>I installed gnucash on my Windows 10 system and the new file setup
>fails.  I am using defaults for a new account to practice/test with.
>When I try to save as xml I get this error:  GnuCash could not write to
>C:\Users\Joe\Documents\gnucashtest.gnucash.  That database may be on a
>read-only file system, or you may not have write permission for the
>directory."
>I do have full access on the folder.
>Any help would be appreciated.
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Re: Installation of gnucash 2.6.18

[Dave H]

Gary,

https://wiki.gnucash.org/wiki/MacOSXInstallation should give you some
pointers.

Cheers Dave H.


On 14 November 2017 at 10:26, Gary Davidson  wrote:

> I have apple system Yosemite 10.10.5 and downloaded gnucash 2.6.18.  When
> the icon was downloaded onto my desktop what do I do with it to have the
> program in my applications.  (Mac 10.5,Intel. and PC) were shown but only
> Intel and PC could be chosen.  Can anyone help me with the proper steps to
> move the program into my applications?
> Thank you for any help.
> Gary
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Re: Installation problem : No Help and no ToolTip

[spelya via gnucash-user]

Hello Greg,My environment is as follow:- Oracle VirtualBox Graphical User
Interface- Version 5.1.24 r117012 (Qt5.6.2) Kubuntu/Ubuntu 17.04 Gnucash
2.6.15 rev 1ef17e6+ 
Greg Feneis wrote
> Hi Serge,I think the email list search link has been down for a long time. 
> There isanother way to search, someone who knows will be along shortly.You
> may want to mention the version of GnuCash you're having trouble with,and
> the operating system of your computer.Kind regards,Greg FeneisOn Wed, Jul
> 19, 2017 at 12:18 PM, Serge Leblanc 

> leblancsp@

>  wrote:> I have been using GnuCash for over 2 months now, with no
> problem really> worth mentioning except that I get no contextual help and
> no icon's tool> tips displayed. For the problem related to Help, it seems
> similar to the> one mentioned about SuSE in the FAQ, but I don't see how
> to apply the patch> recommended. For the problem related to tool tips, I
> found no clue in FAQ.>> Could anyone help me on those matters? I know
> there is a gnucash-user> Archives I could search, but the hyperlink given
> search the gnucash-user>
> Archiveshttps://lists.gnucash.org/search/?idxinfo=gnucash-user;
> does not> work (Error 404).>





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Re: Installation problem : No Help and no ToolTip

[aegross]

Or you may use  nabble
  , my
preferred method. 



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Re: Installation of GC Intel 2.6.16 on Sierra, mouse click does not work correctly

[John Ralls]

> On May 17, 2017, at 2:52 PM, Lothar Beyer  wrote:
> 
> Finally I found out what the problem seems to be:
> When I open a window, any window for that matter like registers, main window, 
> preferences, the window will not open completely. I discovered it first with 
> the preference window: I opened it and only the top third of the bottom left 
> close button is visible. In this situation the mouse is of by 1 to 2 lines 
> (=rows). Once I have enlarged the window, so that the full button is visible 
> it works fine. That same behavior also occurs in windows without buttons 
> (like Forward, Close, Save etc). I always have to slightly enlarge or scale 
> down the window and the mouse works ok.

Sounds more like a different problem rather than a solution. The only thing 
that comes to mind from that description is that you might be using some 
accessibility feature that Gtk doesn't understand and it's somehow messing up 
drawing the windows.

Regards,
John Ralls


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Re: Installation of GC Intel 2.6.16 on Sierra, mouse click does not work correctly

[Lothar Beyer]

PB = Powerbook

I downloaded fromSourceForge.

It happens in all situations, in the registers, in the accounts window, in the 
menubar. In the registers I have to click approx 1.5 lines below a field to 
activate the field. Other than that I was not able to discover a pattern. 

Moving the window around does not help.

On my iMac I have installed a Wacom tablet. I remember having initially similar 
issues with the Wacom (that is a known issue in the community) I have to dig to 
remember the solution for it. Maybe that will help. First I am going to 
uninstall all Wacom software. See what happens.
Thanks
Lothar


> On May 15, 2017, at 18:33, John Ralls  wrote:
> 
>> 
>> On May 15, 2017, at 2:38 PM, Lothar Beyer  wrote:
>> 
>> Yes I do: apple mouse and trackpad on PB
>> 
>> 
>>> On May 15, 2017, at 16:36, John Ralls  wrote:
>>> 
>>> 
 On May 15, 2017, at 1:44 PM, lotharamana  wrote:
 
 I have tried to install above version on a Mac Book Pro (2010) and a new 
 iMac
 (2015). In both cases I am not able to work with the mouse. I have to click
 some where outside the field to activate the field, sometime one or two
 lines above, sometimes one or two lines below, sometime left, sometimes
 right. It is impossible to work with the program.
>>> 
>>> That's really strange. Are you using the supplied primary device (the 
>>> trackpad on the MBP and the Apple Mouse on the iMac) or a third-party mouse?
> 
> Please remember to copy the list on all replies so that others can follow the 
> conversation.
> 
> PB?
> 
> Just to be sure, you're using GnuCash.app downloaded from our SourceForge or 
> Github repositories, right?
> 
> Where does this happen? Just in the register, any text field anywhere, or any 
> control at all (buttons, context menus, checkboxes and radio buttons, etc.)? 
> Does the location error seem random, i.e. sometimes you have to click above 
> the register's date field and sometimes below, or does it seem to depend on 
> the field, so that for the date field it's (perhaps) always above but for the 
> transfer account field it's always below and the credit field is always to 
> the left and so on?
> 
> If it's not random does moving the window make any difference?
> 
> Regards,
> John Ralls
> 
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Re: Installation of GC Intel 2.6.16 on Sierra, mouse click does not work correctly

[John Ralls]

> On May 15, 2017, at 2:38 PM, Lothar Beyer  wrote:
> 
> Yes I do: apple mouse and trackpad on PB
> 
> 
>> On May 15, 2017, at 16:36, John Ralls  wrote:
>> 
>> 
>>> On May 15, 2017, at 1:44 PM, lotharamana  wrote:
>>> 
>>> I have tried to install above version on a Mac Book Pro (2010) and a new 
>>> iMac
>>> (2015). In both cases I am not able to work with the mouse. I have to click
>>> some where outside the field to activate the field, sometime one or two
>>> lines above, sometimes one or two lines below, sometime left, sometimes
>>> right. It is impossible to work with the program.
>> 
>> That's really strange. Are you using the supplied primary device (the 
>> trackpad on the MBP and the Apple Mouse on the iMac) or a third-party mouse?

Please remember to copy the list on all replies so that others can follow the 
conversation.

PB?

Just to be sure, you're using GnuCash.app downloaded from our SourceForge or 
Github repositories, right?

Where does this happen? Just in the register, any text field anywhere, or any 
control at all (buttons, context menus, checkboxes and radio buttons, etc.)? 
Does the location error seem random, i.e. sometimes you have to click above the 
register's date field and sometimes below, or does it seem to depend on the 
field, so that for the date field it's (perhaps) always above but for the 
transfer account field it's always below and the credit field is always to the 
left and so on?

If it's not random does moving the window make any difference?

Regards,
John Ralls

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