Re: VTS Tapes and S413 Abends

2008-07-11 Thread Lizette Koehler
The last microcode upgrade was in April when we upgraded to a TS3500 with
encryption drives.  Since then nothing.

At this time, without the log from the Specialist, it is unlikely we will
determine what the initiating cause.  However, should this sequence of
events occur again, I will be ready.

Lizette

 
 Have you had any microcode put on the VTS lately?
 
 Lizette Koehler [EMAIL PROTECTED] wrote:   I worked with my CE
 on this. IBM Tucson dialed into the VTS and was able to reset the error
 flags and put the tape in READ status. I can now access the files on
 the back end (physical) tape. The CE physically inspected the tape and
 it was okay. So we figure it must be some sort of other error.
 
 The error apparently occurred last week so the logs in the Specialist
 have wrappted, IBM does not know why the tape was in error.
 
 I will see if there is some way to identify these errors sooner and get
 IBM working on them so it will not be one of those 5pm issues.
 
 Thanks for all the input
 
 Lizette
 
 
 
 Lizette Koehler wrote:
  So does that mean I need to be my CE out here?
 
  Lizette
 
 I think the last time we had an EQC on a virtual tape,
 the gripper on one hand had broken. If there has been
 some kind of back-end hardware problem, I think it should
 have called home. If you look on the display panel for the
 robot it may show the error.
 If you can't determine anything else, I think you might want
 your CE to check it out.
 
 Note we have an IBM VTS, I don't know much about the SUN/STK one.

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Re: VTS Tapes and S413 Abends

2008-07-11 Thread Ken Porowski
If the tape had an error it should have been (automatically) placed in
read only status and the data migrated to another tape then ejected.  If
the error was something like 'unavailable' (e.g. tape stuck or dropped)
putting it in the recovery slot should clear it.  If there is any
question about the tapes usability you should eject it and force the
data migration.  The data that is/could be on the tape is probably worth
more that the cost of the tape itself. 

-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Lizette Koehler
Sent: Thursday, July 10, 2008 9:27 PM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Re: [IBM-MAIN] VTS Tapes and S413 Abends

I worked with my CE on this.  IBM Tucson dialed into the VTS and was
able to reset the error flags and put the tape in READ status.  I can
now access the files on the back end (physical) tape.  The CE physically
inspected the tape and it was okay.  So we figure it must be some sort
of other error.

The error apparently occurred last week so the logs in the Specialist
have wrappted, IBM does not know why the tape was in error.

I will see if there is some way to identify these errors sooner and get
IBM working on them so it will not be one of those 5pm issues.

Thanks for all the input

Lizette



Lizette Koehler wrote:
 So does that mean I need to be my CE out here?
 
 Lizette

I think the last time we had an EQC on a virtual tape, the gripper on
one hand had broken. If there has been some kind of back-end hardware
problem, I think it should have called home. If you look on the display
panel for the robot it may show the error.
If you can't determine anything else, I think you might want your CE to
check it out.

Note we have an IBM VTS, I don't know much about the SUN/STK one.

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VTS Tapes and S413 Abends

2008-07-10 Thread Lizette Koehler
I have a production job down due to an S413 abend on a VTS (virtual) tape data 
set.

I was wondering if this is a hardware problem or if there is something I can do 
to fix the tape.  I have no additional error messages other than the EQC.

Can a back end copy be used to recover the dataset?

IEF233A M 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00  
IEF233A M 0B4D,PRIVAT,SL,LK41591C,COPYIT1,TSO.LK41591.RECOVR.TEST.TAPE   
IOS000I 0B2B,12,EQC,07,0E00,,**,,LK41591C  455   
 1048003500206011(B31102005115)(57FF)CE3F209B27640B00
IEC512I I/O ERR 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00
IEC502E R 0B2B,,LK41591C,COPYIT1 
TMS014  IEC502E R 0B2B,,LK41591C,COPYIT1 
IEC145I 413-08,IFG0194K,LK41591C,COPYIT1,SYSUT1,0B2B,,REV.A50776.G0024V00
IEA995I SYMPTOM DUMP OUTPUT  460 
SYSTEM COMPLETION CODE=413  REASON CODE=0008 
 TIME=16.09.50  SEQ=02206  CPU=  ASID=008E   
 PSW AT TIME OF ERROR  475C1000   80E729FE  ILC 2  INTC 0D   
   NO ACTIVE MODULE FOUND
   NAME=UNKNOWN  
   DATA AT PSW  00E729F8 - 41003B7A  0A0D41F0  38BE56F0  
   GR 0: 00E72CC4   1: A4413000  
  2: 9820   3: 00E7214A  
  4: 009CE410   5: 009CE7A4  
  6: 009CE74C   7: 009CE7A4  
  8: 009CE76C   9: 009CF680  
  A: 009CF691   B: 00E74B04  
  C: 80E74BE4   D: 009CE6D0  
  E: 80E72282   F: 0008
 END OF SYMPTOM DUMP   

Lizette

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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Ken Porowski
Most errors that I have seen on virtual tape that would make sense only
on a physical tape were due to the VTS not being able to restage the
virtual volume back to the TVC (e.g. stacked volume stuck in drive) 

-Original Message-
Lizette Koehler

I have a production job down due to an S413 abend on a VTS (virtual)
tape data set.

I was wondering if this is a hardware problem or if there is something I
can do to fix the tape.  I have no additional error messages other
than the EQC.

Can a back end copy be used to recover the dataset?

IEF233A M 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEF233A M 0B4D,PRIVAT,SL,LK41591C,COPYIT1,TSO.LK41591.RECOVR.TEST.TAPE

IOS000I 0B2B,12,EQC,07,0E00,,**,,LK41591C  455

 1048003500206011(B31102005115)(57FF)CE3F209B27640B00

IEC512I I/O ERR 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEC502E R 0B2B,,LK41591C,COPYIT1

TMS014  IEC502E R 0B2B,,LK41591C,COPYIT1

IEC145I
413-08,IFG0194K,LK41591C,COPYIT1,SYSUT1,0B2B,,REV.A50776.G0024V00
IEA995I SYMPTOM DUMP OUTPUT  460

SYSTEM COMPLETION CODE=413  REASON CODE=0008

 TIME=16.09.50  SEQ=02206  CPU=  ASID=008E

 PSW AT TIME OF ERROR  475C1000   80E729FE  ILC 2  INTC 0D

   NO ACTIVE MODULE FOUND

   NAME=UNKNOWN

   DATA AT PSW  00E729F8 - 41003B7A  0A0D41F0  38BE56F0

   GR 0: 00E72CC4   1: A4413000

  2: 9820   3: 00E7214A

  4: 009CE410   5: 009CE7A4

  6: 009CE74C   7: 009CE7A4

  8: 009CE76C   9: 009CF680

  A: 009CF691   B: 00E74B04

  C: 80E74BE4   D: 009CE6D0

  E: 80E72282   F: 0008
 END OF SYMPTOM DUMP   

Lizette

-

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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Lizette Koehler
So does that mean I need to be my CE out here?

Lizette




Most errors that I have seen on virtual tape that would make sense only
on a physical tape were due to the VTS not being able to restage the
virtual volume back to the TVC (e.g. stacked volume stuck in drive) 

-Original Message-
Lizette Koehler

I have a production job down due to an S413 abend on a VTS (virtual)
tape data set.

I was wondering if this is a hardware problem or if there is something I
can do to fix the tape.  I have no additional error messages other
than the EQC.

Can a back end copy be used to recover the dataset?

IEF233A M 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEF233A M 0B4D,PRIVAT,SL,LK41591C,COPYIT1,TSO.LK41591.RECOVR.TEST.TAPE

IOS000I 0B2B,12,EQC,07,0E00,,**,,LK41591C  455

 1048003500206011(B31102005115)(57FF)CE3F209B27640B00

IEC512I I/O ERR 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEC502E R 0B2B,,LK41591C,COPYIT1

TMS014  IEC502E R 0B2B,,LK41591C,COPYIT1

IEC145I
413-08,IFG0194K,LK41591C,COPYIT1,SYSUT1,0B2B,,REV.A50776.G0024V00
IEA995I SYMPTOM DUMP OUTPUT  460

SYSTEM COMPLETION CODE=413  REASON CODE=0008

 TIME=16.09.50  SEQ=02206  CPU=  ASID=008E

 PSW AT TIME OF ERROR  475C1000   80E729FE  ILC 2  INTC 0D

   NO ACTIVE MODULE FOUND

   NAME=UNKNOWN

   DATA AT PSW  00E729F8 - 41003B7A  0A0D41F0  38BE56F0

   GR 0: 00E72CC4   1: A4413000

  2: 9820   3: 00E7214A

  4: 009CE410   5: 009CE7A4

  6: 009CE74C   7: 009CE7A4

  8: 009CE76C   9: 009CF680

  A: 009CF691   B: 00E74B04

  C: 80E74BE4   D: 009CE6D0

  E: 80E72282   F: 0008
 END OF SYMPTOM DUMP   



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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Ken Porowski
There should be an intervention on the LM.
Or you could open the door and look, if it's stuck you might be able to
get it out yourself.
Or find the physical volume the logical volume is on and make sure it is
available in the library. 

-Original Message-
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Lizette Koehler
Sent: Thursday, July 10, 2008 4:50 PM
To: IBM-MAIN@BAMA.UA.EDU
Subject: Re: [IBM-MAIN] VTS Tapes and S413 Abends

So does that mean I need to be my CE out here?

Lizette




Most errors that I have seen on virtual tape that would make sense only

on a physical tape were due to the VTS not being able to restage the 
virtual volume back to the TVC (e.g. stacked volume stuck in drive)

-Original Message-
Lizette Koehler

I have a production job down due to an S413 abend on a VTS (virtual) 
tape data set.

I was wondering if this is a hardware problem or if there is something 
I can do to fix the tape.  I have no additional error messages other 
than the EQC.

Can a back end copy be used to recover the dataset?

IEF233A M 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEF233A M 0B4D,PRIVAT,SL,LK41591C,COPYIT1,TSO.LK41591.RECOVR.TEST.TAPE

IOS000I 0B2B,12,EQC,07,0E00,,**,,LK41591C  455

 1048003500206011(B31102005115)(57FF)CE3F209B27640B00

IEC512I I/O ERR 0B2B,502691,,LK41591C,COPYIT1,REV.A50776.G0024V00

IEC502E R 0B2B,,LK41591C,COPYIT1

TMS014  IEC502E R 0B2B,,LK41591C,COPYIT1

IEC145I
413-08,IFG0194K,LK41591C,COPYIT1,SYSUT1,0B2B,,REV.A50776.G0024V00
IEA995I SYMPTOM DUMP OUTPUT  460

SYSTEM COMPLETION CODE=413  REASON CODE=0008

 TIME=16.09.50  SEQ=02206  CPU=  ASID=008E

 PSW AT TIME OF ERROR  475C1000   80E729FE  ILC 2  INTC 0D

   NO ACTIVE MODULE FOUND

   NAME=UNKNOWN

   DATA AT PSW  00E729F8 - 41003B7A  0A0D41F0  38BE56F0

   GR 0: 00E72CC4   1: A4413000

  2: 9820   3: 00E7214A

  4: 009CE410   5: 009CE7A4

  6: 009CE74C   7: 009CE7A4

  8: 009CE76C   9: 009CF680

  A: 009CF691   B: 00E74B04

  C: 80E74BE4   D: 009CE6D0

  E: 80E72282   F: 0008
 END OF SYMPTOM DUMP   



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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Richard Peurifoy

Lizette Koehler wrote:

So does that mean I need to be my CE out here?

Lizette


I think the last time we had an EQC on a virtual tape,
the gripper on one hand had broken. If there has been
some kind of back-end hardware problem, I think it should
have called home. If you look on the display panel for the
robot it may show the error.
If you can't determine anything else, I think you might want
your CE to check it out.

Note we have an IBM VTS, I don't know much about the SUN/STK one.

--
Richard

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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Lizette Koehler
I worked with my CE on this.  IBM Tucson dialed into the VTS and was able to 
reset the error flags and put the tape in READ status.  I can now access the 
files on the back end (physical) tape.  The CE physically inspected the tape 
and it was okay.  So we figure it must be some sort of other error.

The error apparently occurred last week so the logs in the Specialist have 
wrappted, IBM does not know why the tape was in error.

I will see if there is some way to identify these errors sooner and get IBM 
working on them so it will not be one of those 5pm issues.

Thanks for all the input

Lizette



Lizette Koehler wrote:
 So does that mean I need to be my CE out here?
 
 Lizette

I think the last time we had an EQC on a virtual tape,
the gripper on one hand had broken. If there has been
some kind of back-end hardware problem, I think it should
have called home. If you look on the display panel for the
robot it may show the error.
If you can't determine anything else, I think you might want
your CE to check it out.

Note we have an IBM VTS, I don't know much about the SUN/STK one.

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Re: VTS Tapes and S413 Abends

2008-07-10 Thread Patrick Falcone
Have you had any microcode put on the VTS lately?

Lizette Koehler [EMAIL PROTECTED] wrote:   I worked with my CE on this. IBM 
Tucson dialed into the VTS and was able to reset the error flags and put the 
tape in READ status. I can now access the files on the back end (physical) 
tape. The CE physically inspected the tape and it was okay. So we figure it 
must be some sort of other error.

The error apparently occurred last week so the logs in the Specialist have 
wrappted, IBM does not know why the tape was in error.

I will see if there is some way to identify these errors sooner and get IBM 
working on them so it will not be one of those 5pm issues.

Thanks for all the input

Lizette



Lizette Koehler wrote:
 So does that mean I need to be my CE out here?
 
 Lizette

I think the last time we had an EQC on a virtual tape,
the gripper on one hand had broken. If there has been
some kind of back-end hardware problem, I think it should
have called home. If you look on the display panel for the
robot it may show the error.
If you can't determine anything else, I think you might want
your CE to check it out.

Note we have an IBM VTS, I don't know much about the SUN/STK one.

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