Re: [JAWS-Users] 360 Total Security and how to get rid of it?

[Mauricio Molina]

Hi Lisa, 

As a last resort, when attempting to uninstall software whose installation
process is inaccessible, I call the Microsoft Disability Tech Support line
at 800-936-5900...Just something to consider. 

Mauricio

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Lisa P. Geibel
Sent: Wednesday, August 3, 2016 9:50 AM
To: JAWS Users 
Subject: [JAWS-Users] 360 Total Security and how to get rid of it?

Hi,
Please, please, tell me there's a way that my husband and i can get rid of
this on our own as totally blind people? We have the latest version of JAWS
and are using Windows 10. When my husband got an i Cloud update this program
got on our computer and it now is preventing us from updating to the latest
TWBlue or using it at all. It's also slowing the computer down somewhat too.
We have and use Viper and are amazed it allowed this on here. The program is
not accessible with either JAWS or NVDA and we've tried to remove it the
normal way to remove a program with no success. If anyone can help or knows
anything about this, please email me either privately or on list? Thanks.
--
Lisa
E-Mail: lisapgeibel...@gmail.com
Facebook: http://facebook.com/ldporter1
Twitter: http://twitter.com/LisaLisa429
Philmore box shared with hubby:
773-572-7897
God bless everyone!!!

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] 360 Total Security and how to get rid of it?

[Adrian Spratt]

I just googled "360 Total Security," and it looks like others have figured out 
how to remove it. See the results at
https://www.google.com/search?site==hp=what+is+360+total+security%3F=what+is+360+total+security%3F_l=hp.3..0l4j0i22i30l6.2756.11000.0.11784.29.26.1.2.2.0.175.2539.15j10.25.00...1c.1.64.hp..1.28.2612...0i131j0i3j0i10.D0Soq9dbQ9M

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Lisa P. Geibel
Sent: Wednesday, August 03, 2016 12:50 PM
To: JAWS Users
Subject: [JAWS-Users] 360 Total Security and how to get rid of it?

Hi,
Please, please, tell me there's a way that my husband and i can get rid of this 
on our own as totally blind people? We have the latest version of JAWS and are 
using Windows 10. When my husband got an i Cloud update this program got on our 
computer and it now is preventing us from updating to the latest TWBlue or 
using it at all. It's also slowing the computer down somewhat too. We have and 
use Viper and are amazed it allowed this on here. The program is not accessible 
with either JAWS or NVDA and we've tried to remove it the normal way to remove 
a program with no success. If anyone can help or knows anything about this, 
please email me either privately or on list? Thanks.
--
Lisa
E-Mail: lisapgeibel...@gmail.com
Facebook: http://facebook.com/ldporter1
Twitter: http://twitter.com/LisaLisa429
Philmore box shared with hubby:
773-572-7897
God bless everyone!!!

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] 360 Total Security and how to get rid of it?

[Lisa P. Geibel]

Hi,
Please, please, tell me there's a way that my husband and i can get rid 
of this on our own as totally blind people? We have the latest version 
of JAWS and are using Windows 10. When my husband got an i Cloud update 
this program got on our computer and it now is preventing us from 
updating to the latest TWBlue or using it at all. It's also slowing the 
computer down somewhat too. We have and use Viper and are amazed it 
allowed this on here. The program is not accessible with either JAWS or 
NVDA and we've tried to remove it the normal way to remove a program 
with no success. If anyone can help or knows anything about this, please 
email me either privately or on list? Thanks.

--
Lisa
E-Mail: lisapgeibel...@gmail.com
Facebook: http://facebook.com/ldporter1
Twitter: http://twitter.com/LisaLisa429
Philmore box shared with hubby:
773-572-7897
God bless everyone!!!

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Citibank website navigation

[Adrian Spratt]

Jim and Tom, thanks for your responses. It gives my friend a workaround. Still, 
I'm saddened that one of his first JAWS experiences is with a website that 
defies accessibility and requires special treatment. It isn't the message 
Citibank or any other reputable organization should be sending those starting 
out on the path to independence.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Jim Pursley
Sent: Tuesday, August 02, 2016 5:29 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Citibank website navigation

I had a heck of a time when the new page format was installed but somehow I 
managed to find the accessible version. somehow I got the accessible link to 
work.  The accessible version is the print version and works great, but does 
not have all site features like the alerts.  I recommend calling the web site 
tech group - customer service can connect you - andwork through the steps to 
get the accessible version.

Bill pay is a snap, one reason why i don't change banks.  Chase has a nice 
feature which allows money to be eft'd to another person by supplying an e-mail 
- and it's accessible.  Bank of America's site is accessible, too.



On 8/2/2016 5:53 PM, T. Civitello wrote:
> I have a Citi Bank account and pay my bills on it. When They made 
> changes a couple of years ago and I started having problems, I called 
> them and they provided me with a link to the older version and I 
> haven't had any problems since.  Tom
>
> -Original Message- From: Adrian Spratt
> Sent: Tuesday, August 02, 2016 1:31 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Citibank website navigation
>
> Hi. I'm trying to help a new JAWS user who is experienced with IE. 
> We've run into problems on the Citibank website. I don't have a 
> Citibank account, and so I can't log in. So, does anyone have thoughts 
> about the following three issues?
>
>
> 1.   The website has a virtual assistant that seems to interfere 
> with JAWS. Can it be removed?
>
>
> 2.   I notice on the log-in page a purported link for screenreader 
> users. However, I can't activate the link no matter what I try. Any 
> ideas?
>
>
> 3.   Finally, is there more than one bill pay page? My friend 
> isn't recognizing the organization of the bill pay page he found. I 
> think this may be a misunderstanding, but I could be wrong.
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
>

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Citibank website navigation

[Adrian Spratt]

Good thought. I'll look into it.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Angel238
Sent: Wednesday, August 03, 2016 1:44 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Citibank website navigation

Sometimes if the bank has a mobile link, that link may be an easier one to use. 
 My bank has one such link.
- Original Message -
From: "T. Civitello" 
To: 
Sent: Tuesday, August 02, 2016 4:53 PM
Subject: Re: [JAWS-Users] Citibank website navigation


>I have a Citi Bank account and pay my bills on it. When They made 
>changes a couple of years ago and I started having problems, I called 
>them and they provided me with a link to the older version and I 
>haven't had any problems since.  Tom
>
> -Original Message-
> From: Adrian Spratt
> Sent: Tuesday, August 02, 2016 1:31 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Citibank website navigation
>
> Hi. I'm trying to help a new JAWS user who is experienced with IE. 
> We've run into problems on the Citibank website. I don't have a 
> Citibank account, and so I can't log in. So, does anyone have thoughts 
> about the following three issues?
>
>
> 1.   The website has a virtual assistant that seems to interfere with 
> JAWS. Can it be removed?
>
>
> 2.   I notice on the log-in page a purported link for screenreader 
> users. However, I can't activate the link no matter what I try. Any ideas?
>
>
> 3.   Finally, is there more than one bill pay page? My friend isn't 
> recognizing the organization of the bill pay page he found. I think 
> this may be a misunderstanding, but I could be wrong.
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Tutorial for WLM 12

[Gerald Levy]

David Bailes has written an excellent guide to using Windows Live Mail with 
JAWS:


http://vip.chowo.co.uk/wp-content/uploads/jaws/Windows-Live-Mail-2011-Guide.html

Gerald



-Original Message- 
From: Arianna Calesso

Sent: Tuesday, August 02, 2016 5:28 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Tutorial for WLM 12

I believe someone  on this list recently wrote that they have a tutorial for 
WLM 12.  If so, how could I get a copy?


Thank you.


Email me at:

acale...@cox.net

Arianna
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/