Re: [JAWS-Users] whats app application

[wayne smith]

My wife uses whatsapp to stay in contact with family and friends in other 
countries. She sends audio, video and photos for free and gets them in return. 
It is a good international tool, but, as you say, not as useful in this 
country(USA).

Wayne

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of David Ferrin
Sent: Thursday, April 12, 2018 8:55 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] whats app application

It would seem like you can converse with others using an internet connection 
as if it were a phone.

Now a days with nation wide calling, Skype and or face time if both parties 
have an I device I would think that such things are falling by the way side. 
Then again this last is only my opinion for whatever it is worth.

-Original Message- 
From: Kevin Lee
Sent: Thursday, April 12, 2018 8:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] whats app application

David I think it’s like a messenger app I don’t know really but when I 
looked it up with a google search that’s what it sounded it is to me!

E-mail is golden!!!
Kevin Lee

From: David Ferrin
Sent: Thursday, April 12, 2018 10:02 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] whats app application

OK, so the larger question is what is this application? I imagine I can look
it up so far as that goes.

-Original Message- 
From: Paul Mugambi
Sent: Thursday, April 12, 2018 11:01 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Inquiry of JAWS training probono service

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:
> I am curious as to what is a whats app number.
>
> -Original Message-
> From: Paul Mugambi
> Sent: Thursday, April 12, 2018 9:06 AM
> To: JAWS-Users-List@jaws-users.com
> Subject: [JAWS-Users] Inquary of JAWS training probono service
>
> Hello Listers
> might you be knowing a  person or organization that offer Jaws
> training on probono basis?
>
>
> --
> my Whats app number is +254 792 746 642
>
> Secretary People With Disability ACT 2018
> www.abilitysounds.blogspot.com
>
> Disability Activist of the year 2015 award:
> https://youtu.be/KLPoeG8f73o#Ability remix
>
> https://youtu.be/WKWzau-ceO4
> www.mugambipaul.com
>
> 2015 Disability Activist of the year
> Malaika tribute award winner.
> http://youtu.be/KLPoeG8f73o
> Life time achievement award Winner July 2014
> ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
> 2014 "ADARA"
> .
> Awarded "Champion of disability advocacy in the emergency response
> August 2013 by CBM International
>
> www.mugambipaul.com
>
>
>
>
>
>
> Skype name: shamgpaul1
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>


-- 
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] whats app application

[David Ferrin]

It would seem like you can converse with others using an internet connection 
as if it were a phone.


Now a days with nation wide calling, Skype and or face time if both parties 
have an I device I would think that such things are falling by the way side. 
Then again this last is only my opinion for whatever it is worth.


-Original Message- 
From: Kevin Lee

Sent: Thursday, April 12, 2018 8:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] whats app application

David I think it’s like a messenger app I don’t know really but when I 
looked it up with a google search that’s what it sounded it is to me!


E-mail is golden!!!
Kevin Lee

From: David Ferrin
Sent: Thursday, April 12, 2018 10:02 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] whats app application

OK, so the larger question is what is this application? I imagine I can look
it up so far as that goes.

-Original Message- 
From: Paul Mugambi

Sent: Thursday, April 12, 2018 11:01 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Inquiry of JAWS training probono service

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:

I am curious as to what is a whats app number.

-Original Message-
From: Paul Mugambi
Sent: Thursday, April 12, 2018 9:06 AM
To: JAWS-Users-List@jaws-users.com
Subject: [JAWS-Users] Inquary of JAWS training probono service

Hello Listers
might you be knowing a  person or organization that offer Jaws
training on probono basis?


--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Microsoft Outlook 2016

[matthew dyer]

Hi,

What version of windows are you using?  I use outlook 2016 offfice 35 home.  I 
think I remember setting this, but don't remember whare in settings this is.  

Matthew



-Original Message-
From: JAWS-Users-List  On Behalf Of 
HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST)
Sent: Thursday, April 12, 2018 3:31 AM
To: 'JAWS-Users-List@JAWS-Users.COM' 
Subject: [JAWS-Users] Microsoft Outlook 2016

Hi friends,

Is anyone using Microsoft Outlook 2016?
When I receive a new message, I get a notification which JAWS speaks which is 
fine but it can be annoying, is there any way to turn this off?

Steve.





This message may contain confidential information. If you are not the intended 
recipient please inform the sender that you have received the message in error 
before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take 
any action in relation to its contents. To do so is strictly prohibited and may 
be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff 
in England and Scotland. NHSmail is approved for exchanging patient data and 
other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch, 
https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fportal.nhs.net%2Fhelp%2Fjoiningnhsmail=02%7C01%7C%7Cfdfb3fd584be424d779c08d5a04793d2%7C84df9e7fe9f640afb435%7C1%7C0%7C636591151646294506=JzYIDRhM8c6rg5cPF2elzn6c90X94rfgMnztuy9qK44%3D=0

For answers to frequently asked questions about this list visit:
https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.jaws-users.com%2Fhelp%2F=02%7C01%7C%7Cfdfb3fd584be424d779c08d5a04793d2%7C84df9e7fe9f640afb435%7C1%7C0%7C636591151646294506=3J%2BjcAZGS0w%2FchlPpjvF%2BlV4NWj%2BMIXtEHUrOSYjyZk%3D=0

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] amazon and amazon access sites.

[net bat66]

i don't know about you. but with me i have to log off before i can switch 
between the normal and accessibility site.
if i go to one site then type in the other without loging out it will 
automatically go to the last site i logged into the last time i used amazon.
like i can log on to amazon.com/access. turn off the computer and type in 
amazon.com and it will still go to the accessibility site unless i logged out 
first.


-Original Message- 
From: Judy

Sent: Thursday, April 12, 2018 4:56 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Okay, Rebecca, this is Judy and I went to both the regular Amazon.com and
the Amazon.com/access sites. I also usually use IE 11 but had trouble with
it today but I've also had trouble using it at work so it may be a browser
rather than an Amazon problem. I just recently used the Amazon access site
to purchase a bunch of stuff with no trouble. Just now going to the regular
amazon site, I got nowhere with the "your accoujnt" link. I tried it with IE
and with Google chrome with the same results...nowhere could I find any
links for payment options. So I then went to the amazon.com/access account
and using google chrome I could do it. I agree that we should be able to use
all sites the same as everyone else and not have a separate access site, but
at this point in my life I am just happy when I can do what I need to do. So
if you use that site and open the "your account" link  you can then use H
and go down through a bunch of headings. You want the heading that says
"amazon wallet." The first link in that list says "manage your payment
options" so open that link and then you can edit or delete cards, set up
your default card to use etc. I hope this helps. Maybe they just recently
made some changes, who knows.  Judy & Libby


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
� View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability 

Re: [JAWS-Users] whats app application

[Kevin Lee]

David I think it’s like a messenger app I don’t know really but when I looked 
it up with a google search that’s what it sounded it is to me!

E-mail is golden!!!
Kevin Lee

From: David Ferrin
Sent: Thursday, April 12, 2018 10:02 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] whats app application

OK, so the larger question is what is this application? I imagine I can look 
it up so far as that goes.

-Original Message- 
From: Paul Mugambi
Sent: Thursday, April 12, 2018 11:01 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Inquiry of JAWS training probono service

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:
> I am curious as to what is a whats app number.
>
> -Original Message-
> From: Paul Mugambi
> Sent: Thursday, April 12, 2018 9:06 AM
> To: JAWS-Users-List@jaws-users.com
> Subject: [JAWS-Users] Inquary of JAWS training probono service
>
> Hello Listers
> might you be knowing a  person or organization that offer Jaws
> training on probono basis?
>
>
> --
> my Whats app number is +254 792 746 642
>
> Secretary People With Disability ACT 2018
> www.abilitysounds.blogspot.com
>
> Disability Activist of the year 2015 award:
> https://youtu.be/KLPoeG8f73o#Ability remix
>
> https://youtu.be/WKWzau-ceO4
> www.mugambipaul.com
>
> 2015 Disability Activist of the year
> Malaika tribute award winner.
> http://youtu.be/KLPoeG8f73o
> Life time achievement award Winner July 2014
> ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
> 2014 "ADARA"
> .
> Awarded "Champion of disability advocacy in the emergency response
> August 2013 by CBM International
>
> www.mugambipaul.com
>
>
>
>
>
>
> Skype name: shamgpaul1
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>


-- 
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Kevin Lee]

Write amazon customer service 
When I needed to delete an old credit card I just asked them to remove the card 
from my account because I no longer have it.

E-mail is golden!!!
Kevin Lee

From: Rebecca Lineberger
Sent: Thursday, April 12, 2018 6:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the
Your Account 
Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.   
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

Re: [JAWS-Users] Amazon Accessibility Issue

[Judy]

I forgot to say that I am using Win 7 with Jaws 14. Judy

 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the 
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have 
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the 
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the 
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt 
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to: 

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.  

I'm posting this here to see if others too will be unable to get to the 

Account Options

Link from the

Your Account 

Page.

If 

Re: [JAWS-Users] Amazon Accessibility Issue

[Judy]

Okay, Rebecca, this is Judy and I went to both the regular Amazon.com and
the Amazon.com/access sites. I also usually use IE 11 but had trouble with
it today but I've also had trouble using it at work so it may be a browser
rather than an Amazon problem. I just recently used the Amazon access site
to purchase a bunch of stuff with no trouble. Just now going to the regular
amazon site, I got nowhere with the "your accoujnt" link. I tried it with IE
and with Google chrome with the same results...nowhere could I find any
links for payment options. So I then went to the amazon.com/access account
and using google chrome I could do it. I agree that we should be able to use
all sites the same as everyone else and not have a separate access site, but
at this point in my life I am just happy when I can do what I need to do. So
if you use that site and open the "your account" link  you can then use H
and go down through a bunch of headings. You want the heading that says
"amazon wallet." The first link in that list says "manage your payment
options" so open that link and then you can edit or delete cards, set up
your default card to use etc. I hope this helps. Maybe they just recently
made some changes, who knows.  Judy & Libby

 
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the 
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have 
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the 
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the 
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt 
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility 

Re: [JAWS-Users] Amazon Accessibility Issue

[David Ferrin]

It seems to me at least that this page is more efficient for my purposes:

https://www.amazon.com/?_encoding=UTF8_=mw_access


-Original Message- 
From: Steve

Sent: Thursday, April 12, 2018 3:01 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I can get to Account Options using Google Chrome and IE 11 on my Windows 7
box.  I can't get to the account options using IE 11.


- Original Message - 
From: "Rebecca Lineberger" 

To: "jaws user's list" 
Sent: Wednesday, April 11, 2018 10:45 PM
Subject: [JAWS-Users] Amazon Accessibility Issue



A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She 
finally

got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link. 
Perhaps

we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.

I'm posting this here to see if others too will be unable to get to the

Account Options

Link from the

Your Account

Page.

If not, perhaps you too could call the problem to Amazon's attention.

My friend and I are both using Windows 10, version 1709, with JAWS 2018 
with

the current March update.

She's using Internet Explorer.  I'm using the latest version of Chrome.

Rebecca



"The best criticism of the bad is the practice of the better"

From:  Center for Action and Contemplation



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Steve]

I can get to Account Options using Google Chrome and IE 11 on my Windows 7 
box.  I can't get to the account options using IE 11.



- Original Message - 
From: "Rebecca Lineberger" 

To: "jaws user's list" 
Sent: Wednesday, April 11, 2018 10:45 PM
Subject: [JAWS-Users] Amazon Accessibility Issue



A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She 
finally

got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link. 
Perhaps

we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.

I'm posting this here to see if others too will be unable to get to the

Account Options

Link from the

Your Account

Page.

If not, perhaps you too could call the problem to Amazon's attention.

My friend and I are both using Windows 10, version 1709, with JAWS 2018 
with

the current March update.

She's using Internet Explorer.  I'm using the latest version of Chrome.

Rebecca



"The best criticism of the bad is the practice of the better"

From:  Center for Action and Contemplation



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rick Justice]

I would suggest trying the site with the pop-up blocker disabled, just to 
rule it out.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message - 
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 9:52 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


Mine is on as well.
Rebecca

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 9:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Mine was turned on. For anyone wondering, to find out if the popup blocker
is turned off or on, go to IE, alt-t for tools, o for Internet options,
control-tab to "Privacy," and tab several times to the popup blocker
checkbox.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rick Justice
Sent: Thursday, April 12, 2018 8:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I'm curious, do the people having success with the page have their pop-up
blocker turned off?
Ran into a similar situation recently, and the pop-up blocker was the
problem.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message -
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 7:48 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca 

Re: [JAWS-Users] whats app application

[David Ferrin]

I did look it up already which I should have done in the first place I 
suppose.


-Original Message- 
From: David Ferrin

Sent: Thursday, April 12, 2018 1:02 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] whats app application

OK, so the larger question is what is this application? I imagine I can look
it up so far as that goes.

-Original Message- 
From: Paul Mugambi

Sent: Thursday, April 12, 2018 11:01 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Inquiry of JAWS training probono service

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:

I am curious as to what is a whats app number.

-Original Message-
From: Paul Mugambi
Sent: Thursday, April 12, 2018 9:06 AM
To: JAWS-Users-List@jaws-users.com
Subject: [JAWS-Users] Inquary of JAWS training probono service

Hello Listers
might you be knowing a  person or organization that offer Jaws
training on probono basis?


--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] whats app application

[David Ferrin]

OK, so the larger question is what is this application? I imagine I can look 
it up so far as that goes.


-Original Message- 
From: Paul Mugambi

Sent: Thursday, April 12, 2018 11:01 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Inquiry of JAWS training probono service

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:

I am curious as to what is a whats app number.

-Original Message-
From: Paul Mugambi
Sent: Thursday, April 12, 2018 9:06 AM
To: JAWS-Users-List@jaws-users.com
Subject: [JAWS-Users] Inquary of JAWS training probono service

Hello Listers
might you be knowing a  person or organization that offer Jaws
training on probono basis?


--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/




--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Inquiry of JAWS training probono service

[Paul Mugambi]

Hello
its the number which I  registed the whatsapp. application.
cheers

On 4/12/18, David Ferrin  wrote:
> I am curious as to what is a whats app number.
>
> -Original Message-
> From: Paul Mugambi
> Sent: Thursday, April 12, 2018 9:06 AM
> To: JAWS-Users-List@jaws-users.com
> Subject: [JAWS-Users] Inquary of JAWS training probono service
>
> Hello Listers
> might you be knowing a  person or organization that offer Jaws
> training on probono basis?
>
>
> --
> my Whats app number is +254 792 746 642
>
> Secretary People With Disability ACT 2018
> www.abilitysounds.blogspot.com
>
> Disability Activist of the year 2015 award:
> https://youtu.be/KLPoeG8f73o#Ability remix
>
> https://youtu.be/WKWzau-ceO4
> www.mugambipaul.com
>
> 2015 Disability Activist of the year
> Malaika tribute award winner.
> http://youtu.be/KLPoeG8f73o
> Life time achievement award Winner July 2014
> ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
> 2014 "ADARA"
> .
> Awarded "Champion of disability advocacy in the emergency response
> August 2013 by CBM International
>
> www.mugambipaul.com
>
>
>
>
>
>
> Skype name: shamgpaul1
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>


-- 
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
 www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o 
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] Amazon Accessibility It's Fixed For Me

[Rebecca Lineberger]

But not for my friend.  Computers! Sigh.

Thanks to all who tried to help.  It has to be Amazon since I changed
nothing, and all of a sudden, the page loads properly.  

 

"The best criticism of the bad is the practice of the better" 

From:  Center for Action and Contemplation

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

She needed to change the expiration date on the card.  And my data is in
their system and I have no link.  
Besides, even if you were new and needed to set up an account, you would
need that link to set one up, I should think.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Thursday, April 12, 2018 11:22 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Sounds like your friend has not yet set up any credit or debit cards. If
they have not, then they would not have any payment options.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 06:48
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the
Your Account
Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, 

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

We don't have a choice as we used to.  I go to the main site, amazon.com.
As I've said, I've tried from the link on my desktop as well as from a
Google search for Amazon.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Thursday, April 12, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Nothing to do with Prime -- I don't have it, either. Is your friend using
the accessibility version of the Amazon site? I don't.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 04:48
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is 

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

Smile.  That's what you should, emphasis, get.  Sigh.  Neither my friend nor
I do, unfortunately.  We're using different browsers, and neither of us has
changed browser settings from the default.
What's so frustrating is that we used to be able to access  this information
on the Amazon page with no problem.  What's changed?
I have no need of this at the moment, but it's the principle of the thing
that annoys me.  Another smile.  There has to be a reason.  Just trying to
eliminate variables.  
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Wednesday, April 11, 2018 11:04 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca,

Strange. When I go to "Your Account" I find a heading titled "Payment
Options" and under that a link "Edit or Add Payment Method"

There I get a list of all the credit and debit cards I've used, and the
ability to add or delete any of them.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Rebecca Lineberger" 
To: "jaws user's list" 
Sent: Wednesday, April 11, 2018 19:45
Subject: [JAWS-Users] Amazon Accessibility Issue


A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.

I'm posting this here to see if others too will be unable to get to the

Account Options

Link from the

Your Account

Page.

If not, perhaps you too could call the problem to Amazon's attention.

My friend and I are both using Windows 10, version 1709, with JAWS 2018 with
the current March update.

She's using Internet Explorer.  I'm using the latest version of Chrome.

Rebecca



"The best criticism of the bad is the practice of the better"

From:  Center for Action and Contemplation



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Dave...Oregonian]

Sounds like your friend has not yet set up any credit or debit cards. If 
they have not, then they would not have any payment options.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 06:48
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the
Your Account
Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in 

Re: [JAWS-Users] Amazon Accessibility Issue

[Dave...Oregonian]

Good thought, but I have the blocker on, and am still able to find the 
"Payment Options" link.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Rick Justice" 
To: 
Sent: Thursday, April 12, 2018 05:51
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I'm curious, do the people having success with the page have their pop-up
blocker turned off?
Ran into a similar situation recently, and the pop-up blocker was the
problem.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message - 
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 7:48 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more

Re: [JAWS-Users] Amazon Accessibility Issue

[Dave...Oregonian]

Nothing to do with Prime -- I don't have it, either. Is your friend using 
the accessibility version of the Amazon site? I don't.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 04:48
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.

I'm posting this here to see if others too will be unable 

Re: [JAWS-Users] Amazon Accessibility Issue

[Panagiotis Antonopoulos]

Hi Rebecca/all,
It may not be as relevant but I have problems with Amazon. This is a new
computer I am using and wanted to reach my login page. I put in my userid,
then password, and then I was prompted that they would need confirmation by
me verifying the address, as the device was new. A code was supposed to have
been sent, but, despite countless efforts and with all remaining mail
traffic coming, I never received a mail from Amazon with the required code
to insert. So, I am stuck with this.
Greetings from the island of Euboea in
Greece,
Takis


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rebecca Lineberger
Sent: Thursday, April 12, 2018 5:57 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Precisely!  Smile.
My friend called the Amazon Disability Support number this morning and spoke
to someone again about the problem.
For anyone who might have need of the number:
Amazon
Call our Disability Customer Support line:  1-888-283-1678
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

As far as I know, I'm never steered away from Amazon's main site. As you
seem to feel, I don't like the concept of separate but not necessarily equal
websites. In one case, I didn't get the same amount of information or number
of choices. 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 9:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the Your Account Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.   
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if 

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

Precisely!  Smile.
My friend called the Amazon Disability Support number this morning and spoke
to someone again about the problem.
For anyone who might have need of the number:
Amazon
Call our Disability Customer Support line:  1-888-283-1678
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 10:14 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

As far as I know, I'm never steered away from Amazon's main site. As you
seem to feel, I don't like the concept of separate but not necessarily equal
websites. In one case, I didn't get the same amount of information or number
of choices. 

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 9:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the Your Account Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.   
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 

Re: [JAWS-Users] Microsoft Outlook 2016

[rosecombs52]

Go to notifications under Windows settings and uncheck the box for outlook.
I found this after two weeks of having to hear this notification even in the
middle of the night.


-Original Message-
From: JAWS-Users-List  On Behalf Of
HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST)
Sent: Thursday, April 12, 2018 12:31 AM
To: 'JAWS-Users-List@JAWS-Users.COM' 
Subject: [JAWS-Users] Microsoft Outlook 2016

Hi friends,

Is anyone using Microsoft Outlook 2016?
When I receive a new message, I get a notification which JAWS speaks which
is fine but it can be annoying, is there any way to turn this off?

Steve.






This message may contain confidential information. If you are not the
intended recipient please inform the sender that you have received the
message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or
take any action in relation to its contents. To do so is strictly prohibited
and may be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS
staff in England and Scotland. NHSmail is approved for exchanging patient
data and other sensitive information with NHSmail and other accredited email
services.

For more information and to find out how you can switch,
https://portal.nhs.net/help/joiningnhsmail

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS 2018 won't keep focus with IE in some webpages

[Tom Behler]

Adrian:

I've also increasingly noticed this problem with Firefox.

Am using Firefox 52 here.

Tom Behler


-Original Message-
From: JAWS-Users-List  On Behalf Of
Adrian Spratt
Sent: Thursday, April 12, 2018 9:04 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS 2018 won't keep focus with IE in some webpages

Hi. We've had an earlier thread on this subject. I've also written and
spoken to VFO about it, but all they told me was to change certain JAWS
quick settings that I want to keep for other purposes. I don't need to make
these changes when using earlier versions of JAWS, which means I spend my
day switching between versions.

I've just written again to VFO tech support. I'd urge anyone else
experiencing this problem to do the same because it's a significant flaw.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Adrian Spratt]

As far as I know, I'm never steered away from Amazon's main site. As you seem 
to feel, I don't like the concept of separate but not necessarily equal 
websites. In one case, I didn't get the same amount of information or number of 
choices. 

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Rebecca Lineberger
Sent: Thursday, April 12, 2018 9:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

You have to be logged in or you can't get to that Account Options, as the 
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when I 
pressed enter on the Your Account Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really 
simplified site and one in-between.  On this middle one, there was a link at 
the bottom to let you return to the main site.  Those choices seem to have been 
taken away now. I think it's patronizing to automatically be sent to a site for 
screen readers, if that's what's happening.  There are those who prefer the 
supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.   
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your 
Account Page, line by line, with the Amazon Disability person, and there was no 
Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search for 
the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no joy 
as a roundabout way of getting to Account or Payment Options Since I was told 
immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11, JAWS 
2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me, it 
made no difference.  I got the same page with the information copied above.
I've gone to Amazon from the link on my desktop, as well as from a Google 
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards change 
every couple of years, or shipping addresses may change, we need access to the 
account information page.
Admittedly it's got to be frustrating if results can differ, even when the 
operating system, browser and screen reader version are the same, but this is 
why I put this out on the JAWS Users' List to see if the problem my friend and 
I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd like 
to know, and Amazon needs to be alerted so that they know how widespread the 
problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7, 
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between 
"account options," which I couldn't find, and "payment options," which is on 
the "Your Account" page and which gives customers the ability to edit payment 
details.

One other thought. Amazon recognizes  my computer when I go to the website, 
even though it will ask me to enter my 

Re: [JAWS-Users] text to speech recorders

[Russ Kiehne]

You can also use a program called text a loud.  This same company has Ivona 
sapi voices that will work with jaws.  The link is:

http://www.textaloud.com

-Original Message- 
From: leonard morris

Sent: Wednesday, April 11, 2018 8:45 PM
To: Jaws
Subject: [JAWS-Users] text to speech recorders

I believe deleted the message but I thought someone was asking about
text to speech recorders. I found this information on the web.


The best free text to speech software 2018: convert any text to audio |
TechRadar
https://www.techradar.com/news/the-best-free-text-to-speech-software

--
"Every country has an idenity, history, customs,  and culture. It's a unique 
landscape in determining how its people live, work and play."



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

Mine is on as well.
Rebecca

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 9:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Mine was turned on. For anyone wondering, to find out if the popup blocker
is turned off or on, go to IE, alt-t for tools, o for Internet options,
control-tab to "Privacy," and tab several times to the popup blocker
checkbox.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rick Justice
Sent: Thursday, April 12, 2018 8:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I'm curious, do the people having success with the page have their pop-up
blocker turned off?
Ran into a similar situation recently, and the pop-up blocker was the
problem.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message -
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 7:48 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the 

Re: [JAWS-Users] Inquiry of JAWS training probono service

[David Ferrin]

I am curious as to what is a whats app number.

-Original Message- 
From: Paul Mugambi 
Sent: Thursday, April 12, 2018 9:06 AM 
To: JAWS-Users-List@jaws-users.com 
Subject: [JAWS-Users] Inquary of JAWS training probono service 


Hello Listers
might you be knowing a  person or organization that offer Jaws
training on probono basis?


--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o 
Life time achievement award Winner July 2014

ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

You have to be logged in or you can't get to that Account Options, as the
Amazon Disability person referred to it, or to the Payment Options link.
Even when I was logged in on the main page, I was asked to log in again when
I pressed enter on the
Your Account 
Link.
It needs to know who we are to know what account info to access.  Smile.
We used to have three site options for Amazon:  The main site, a really
simplified site and one in-between.  On this middle one, there was a link at
the bottom to let you return to the main site.  Those choices seem to have
been taken away now. I think it's patronizing to automatically be sent to a
site for screen readers, if that's what's happening.  There are those who
prefer the supposedly more accessible sites, but others not.  And we as
users should be in control of which to use.  Smile.  JMO.   
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 8:27 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your
Account Page, line by line, with the Amazon Disability person, and there was
no Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to Account or Payment Options Since I was
told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11,
JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the

Re: [JAWS-Users] Inquary

[Russ Kiehne]

Yes, you can use text a loud to do so.  Also from the same site, you can buy 
Ivona sapi voices that will work with jaws.  the link is:

http://www.textaloud.com

-Original Message- 
From: Paul Mugambi

Sent: Wednesday, April 11, 2018 1:29 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Inquary

Hello listers,
is there a  sofware that turns text to Audio?
are they open source or one has to buy?

--
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] JAWS 2018 won't keep focus with IE in some webpages

[Adrian Spratt]

Hi. We've had an earlier thread on this subject. I've also written and spoken 
to VFO about it, but all they told me was to change certain JAWS quick settings 
that I want to keep for other purposes. I don't need to make these changes when 
using earlier versions of JAWS, which means I spend my day switching between 
versions.

I've just written again to VFO tech support. I'd urge anyone else experiencing 
this problem to do the same because it's a significant flaw.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Adrian Spratt]

Mine was turned on. For anyone wondering, to find out if the popup blocker is 
turned off or on, go to IE, alt-t for tools, o for Internet options, 
control-tab to "Privacy," and tab several times to the popup blocker checkbox.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Rick Justice
Sent: Thursday, April 12, 2018 8:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I'm curious, do the people having success with the page have their pop-up 
blocker turned off?
Ran into a similar situation recently, and the pop-up blocker was the problem.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message -
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 7:48 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to 

Re: [JAWS-Users] Amazon Accessibility Issue

[The Iowa Gal]

I am using Win 10 v 1703 with current Jaws 2018 and I.E. 11. "Payment
Options" was the fifth heading down on the "Your Account" page. HTH Norma
 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rebecca Lineberger
Sent: Wednesday, April 11, 2018 9:45 PM
To: jaws user's list
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to: 

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.  

I'm posting this here to see if others too will be unable to get to the 

Account Options

Link from the

Your Account 

Page.

If not, perhaps you too could call the problem to Amazon's attention.

My friend and I are both using Windows 10, version 1709, with JAWS 2018 with
the current March update.

She's using Internet Explorer.  I'm using the latest version of Chrome.

Rebecca 

 

"The best criticism of the bad is the practice of the better" 

From:  Center for Action and Contemplation

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox reader view

[Adrian Spratt]

Brian,
You solved the reader view problem for me. Yes, alt-v followed by r works. I 
have a couple of follow-up questions for anyone experienced with this Firefox 
feature.

First, when I close reader view with the alt-v, r toggle, JAWS goes silent for 
several seconds. Is that normal?

Second, on an article I just tested, the second time through I couldn't get 
JAWS to start in reader view at the beginning of the article. I first read the 
entire article in reader view without the usual annoyances. Then I decided to 
read it a second time in order to experiment with pausing and re-reading this 
or that passage. However, JAWS put focus at a heading level 1 that happens to 
be below the article's beginning. No matter what I did, I couldn't get JAWS to 
go to the first few paragraphs unless I turned off reader view. Even here, 
after turning it off, I'd place focus at the beginning, then resume with reader 
view, only for JAWS to begin at that misleading heading 1 again. 

Any tips or tricks? On the one hand, it's nice to have a clean, mostly 
uninterrupted read. (I say "mostly" because picture captions and some other 
miscellaneous material are included.) but I'm used to navigating my way around 
articles without reader view. I need it to be fully workable if it's to be a 
time-saver.

Thanks to everyone who posted, including Cristóbal whose suggestion that I 
needed to start at the beginning of the article and not the top of the page was 
one of those seemingly obvious things that made a difference. 

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Brian Lee
Sent: Wednesday, April 11, 2018 6:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Hello Adrian,

You might want to try pressing Alt V followed by R.  This should turn on and 
off the reader view.  I have a CTRL Alt R shortcut key assigned to a Remote 
Incident Manager program and so when in Firefox I just use the view menu.  

For anyone interested in getting reader view to work in Chrome, it works quite 
well but needs some setting up.  Here are some steps to follow for anyone 
wanting to use the reader view feature in Chrome:

1.  Locate your shortcut for opening Chrome, whether it's on your taskbar, 
desktop or within the Start menu. Right-click it or use the application key and 
open Properties from the contextual menu.
2.  Tab until focus is in the Target edit box.   the file path for the 
Chrome application is shown in this field.  
3.  Add a space after the path text and then the following:
--enable-dom-distiller
4.  Tab to the Apply button and use spacebar or click Apply with the mouse.
5.  Close down all instances of Chrome. Icons in the system tray such as 
Hangouts or Google Now will need to be closed.
6.  Test out the Distill mode by opening Chrome from the shortcut you 
edited.  Go to a page containing an article.  Use the Alt key and up or down 
arrow to the “Distill page” menu item and press enter key.  If using the mouse 
click the icon with three lines in the top right-hand corner and choose Distill 
page.

To go out of Distill mode you can use Alt with left arrow key.  This will load 
the page again in the usual manner.

Take care.


  

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: April 11, 2018 2:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Thanks. I followed your suggestion, but reader view is still not working for 
me. control-alt-r does cause JAWS to pause, after which it sometimes resumes 
reading, sometimes not. But when it resumes, it reads the ads, etc. I hate to 
clutter the list with this problem. 

Thanks also to Mike B for the notes on the reader view extension.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Wednesday, April 11, 2018 4:56 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Even after invoking reader mode, you still have to navigate to the actual 
article. Heading, next block of text that isn't a link, etc. You're not going 
to be placed at the start of the article or whatever it is you're trying to 
read.
I just finished reading an article in the New York Times in reader mode and 
it's working fine for me.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Wednesday, April 11, 2018 1:17 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Jim, I also have a subscription to the New York times. Like you, I press 
alt-control-r. Then I press the JAWS command for "say all." Nothing happens. 
Any hints?

-Original Message-
From: JAWS-Users-List  On Behalf Of Jim 
Pursley

[JAWS-Users] Inquary of JAWS training probono service

[Paul Mugambi]

Hello Listers
might you be knowing a  person or organization that offer Jaws
training on probono basis?


-- 
my Whats app number is +254 792 746 642

Secretary People With Disability ACT 2018
www.abilitysounds.blogspot.com

Disability Activist of the year 2015 award:
https://youtu.be/KLPoeG8f73o#Ability remix

https://youtu.be/WKWzau-ceO4
 www.mugambipaul.com

2015 Disability Activist of the year
Malaika tribute award winner.
http://youtu.be/KLPoeG8f73o 
Life time achievement award Winner July 2014
ANNUAL DISABILITY ADVOCACY RIGHTS & AWARDS
2014 "ADARA"
.
Awarded "Champion of disability advocacy in the emergency response
August 2013 by CBM International

www.mugambipaul.com






Skype name: shamgpaul1

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rick Justice]

I'm curious, do the people having success with the page have their pop-up 
blocker turned off?
Ran into a similar situation recently, and the pop-up blocker was the 
problem.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

- Original Message - 
From: "Rebecca Lineberger" 
To: 
Sent: Thursday, April 12, 2018 7:48 AM
Subject: Re: [JAWS-Users] Amazon Accessibility Issue


I went back to Amazon this morning.  My friend had gone all down the
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..
I wonder why some can access this and others of us cannot.
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to:

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom 

Re: [JAWS-Users] Amazon Accessibility Issue

[Adrian Spratt]

Rebecca, did you make sure you were logged in when you did your tests?

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Rebecca Lineberger
Sent: Thursday, April 12, 2018 7:49 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I went back to Amazon this morning.  My friend had gone all down the Your 
Account Page, line by line, with the Amazon Disability person, and there was no 
Account Options.
She'd also had JAWS, as did I last night, search for the word Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search for 
the word Payment, And again, that was not there.
My friend does not have
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no joy 
as a roundabout way of getting to Account or Payment Options Since I was told 
immediately that I did not have Amazon Prime.
Here is what I see when I go to the
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the Payment Options Link using IE11, JAWS 
2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me, it 
made no difference.  I got the same page with the information copied above.
I've gone to Amazon from the link on my desktop, as well as from a Google 
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards change 
every couple of years, or shipping addresses may change, we need access to the 
account information page.
Admittedly it's got to be frustrating if results can differ, even when the 
operating system, browser and screen reader version are the same, but this is 
why I put this out on the JAWS Users' List to see if the problem my friend and 
I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd like 
to know, and Amazon needs to be alerted so that they know how widespread the 
problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7, 
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between 
"account options," which I couldn't find, and "payment options," which is on 
the "Your Account" page and which gives customers the ability to edit payment 
details.

One other thought. Amazon recognizes  my computer when I go to the website, 
even though it will ask me to enter my password in certain cases. Does Amazon 
recognize your friend's system? Or does she need to enter a username and 
password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the Amazon 
website, to: 

Your Account

And there she was stopped because the link she needed was not on the page, or 
not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally 
got the credit card information updated with their help, but as they saw, she, 
using a screen reader, did not have access to that vital link.  Perhaps we, as 
screen reader users, are taken to another site, one supposedly more accessible? 
when the screen reader is detected, because the woman assured her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are 
currently unable to access information that was available to us before, as it 
certainly was, then this is an issue that needs to be addressed by Freedom 
Scientific working with Amazon.  

I'm posting this here to see if others too will be unable to get to the 

Account Options

Link 

Re: [JAWS-Users] update

[Moderator]

Please be more descriptive with your subject lines!
Refer to the list guidelines.

Richard Q. Justice-list moderator
jaws-users-list@jaws-users.com

- Original Message - 
From: "Fernando Gregoire" 
To: 
Sent: Thursday, April 12, 2018 12:31 AM
Subject: Re: [JAWS-Users] update


Hi all,

Windows 10 version 1803 is already being delivered for Insiders even in the 
Release Preview ring. Builds on this particular ring are identical to the 
ones that will be released to the general public, unless any critical 
installation bug is found. By the way, it is likely that general public to 
see this release to be delivered via Windows Update after some days.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Mike B.
Sent: Tuesday, April 10, 2018 3:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] update

Hi Holger,

You have the latest, but a major update, 1803, is supposed to be coming 
sometime between now and whenever the hell it hits your computer!  LOL

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message -
From: Holger Fiallo
To: jaws-users-list@jaws-users.com
Sent: Tuesday, April 10, 2018 11:25 AM
Subject: Re: [JAWS-Users] update


It says Window 1709. Is that the Spring?

-Original Message-
From: Loy Green
Sent: Tuesday, April 10, 2018 1:07 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] update

windows key then type winver and you can see what version is installed.
  - Original Message -
  From: Holger Fiallo
  To: jaws-users-list@jaws-users.com
  Sent: Tuesday, April 10, 2018 1:58 PM
  Subject: [JAWS-Users] update


  Did a Window 10 update. I did update but did not say anything about Spring
version. How do I check which installed?

  Holger Fiallo

  For answers to frequently asked questions about this list visit:
  http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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de virus.
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For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Amazon Accessibility Issue

[Rebecca Lineberger]

I went back to Amazon this morning.  My friend had gone all down the 
Your Account
Page, line by line, with the Amazon Disability person, and there was no
Account Options.
She'd also had JAWS, as did I last night, search for the word
Options.
JAWS said it was not there.
This morning, after having read several List responses, I had JAWS search
for the word
Payment,
And again, that was not there.
My friend does not have 
Amazon Prime.
Nor do I.
There was a link for managing one's Prime Account, but this brought me no
joy as a roundabout way of getting to
Account or Payment Options
Since I was told immediately that I did not have Amazon Prime.
Here is what I see when I go to the 
Your Account
Page:
JAWS says there are 11 links.
Your Account
Amazon.com
Your Account
  View Orders
Choose Period:
Open and recently shipped orders
Continue
Amazon Prime
Manage Prime Membership
Gift Cards
Search
Go
Cart
Your Account
1-Click Settings
List & Registry
Find a List or Registry
Sign Out
Help
Home
Legal Terms
Several people said they could reach the 
Payment Options
Link using IE11, JAWS 2010 and Windows 10.  This is what my friend is using.
But to test, this morning, I loaded IE11 and went back to Amazon.  For me,
it made no difference.  I got the same page with the information copied
above.
I've gone to Amazon from the link on my desktop, as well as from a Google
search, just in case that made a difference.  It doesn't..  
I wonder why some can access this and others of us cannot.  
Since email addresses change, and the expiration numbers on credit cards
change every couple of years, or shipping addresses may change, we need
access to the account information page.
Admittedly it's got to be frustrating if results can differ, even when the
operating system, browser and screen reader version are the same, but this
is why I put this out on the JAWS Users' List to see if the problem my
friend and I are having could be replicated.  
Thanks to those who responded, but if anyone is having similar issues, I'd
like to know, and Amazon needs to be alerted so that they know how
widespread the problem is.
Rebecca
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Thursday, April 12, 2018 12:09 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Amazon Accessibility Issue

I forgot to mention I used IE11 to confirm my experience. My system is Win7,
and I had JAWS 17 loaded.

-Original Message-
From: Adrian Spratt 
Sent: Thursday, April 12, 2018 12:06 AM
To: 'jaws-users-list@jaws-users.com' 
Subject: RE: [JAWS-Users] Amazon Accessibility Issue

Hi, Rebecca.

I have the same experience as Dave. Note the obvious difference between
"account options," which I couldn't find, and "payment options," which is on
the "Your Account" page and which gives customers the ability to edit
payment details.

One other thought. Amazon recognizes  my computer when I go to the website,
even though it will ask me to enter my password in certain cases. Does
Amazon recognize your friend's system? Or does she need to enter a username
and password in order for the "Payment options" link to appear?

Adrian

-Original Message-
From: JAWS-Users-List  On Behalf Of
Rebecca Lineberger
Sent: Wednesday, April 11, 2018 10:45 PM
To: jaws user's list 
Subject: [JAWS-Users] Amazon Accessibility Issue

A friend needed to update her credit card information.  She went to the
Amazon website, to: 

Your Account

And there she was stopped because the link she needed was not on the page,
or not that JAWS could find.

The next step would have been to go to the link

Account Options

But that link was nowhere to be found on the page.

She called the Amazon disability number and spoke with someone.  She finally
got the credit card information updated with their help, but as they saw,
she, using a screen reader, did not have access to that vital link.  Perhaps
we, as screen reader users, are taken to another site, one supposedly more
accessible? when the screen reader is detected, because the woman assured
her that the

Account Options

Link was there for her, as a sighted user.

The woman filled out a form for their accessibility team, but if we are
currently unable to access information that was available to us before, as
it certainly was, then this is an issue that needs to be addressed by
Freedom Scientific working with Amazon.  

I'm posting this here to see if others too will be unable to get to the 

Account Options

Link from the

Your Account 

Page.

If not, perhaps you too could call the problem to Amazon's attention.

My friend and I are both using Windows 10, version 1709, with JAWS 2018 with
the current March update.

She's using Internet Explorer.  I'm using the latest version of Chrome.

Rebecca 

 

"The best criticism of the bad is the practice of the better" 

[JAWS-Users] JAWS 2018

[HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST)]

Hi friends,

My JAWS kees saying not in a table when using my webapplication, not sure why, 
I normally use the e key for example for the next edit field and place markers.
I Have checkd the quick settings and there doesn't seem to be anything there, 
anyone have any ideas?




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For answers to frequently asked questions about this list visit:
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[JAWS-Users] Microsoft Outlook 2016

[HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST)]

Hi friends,

Is anyone using Microsoft Outlook 2016?
When I receive a new message, I get a notification which JAWS speaks which is 
fine but it can be annoying, is there any way to turn this off?

Steve.





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recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take 
any action in relation to its contents. To do so is strictly prohibited and may 
be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff 
in England and Scotland. NHSmail is approved for exchanging patient data and 
other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch, 
https://portal.nhs.net/help/joiningnhsmail

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox reader view

[David Moore]

I use Just read add on.
It works very well and consistently!
I use it in Chrome.
David Moore
Sent from Mail for Windows 10

From: Cristóbal
Sent: Wednesday, April 11, 2018 6:46 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

You can also download an add-on. I have one instaled called Just Read that can 
be toggled with the control plus shift plus L command. You can do some other 
stuff with it, but I only bother with reader mode. 
This is for Chrome as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Brian Lee
Sent: Wednesday, April 11, 2018 3:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Hello Adrian,

You might want to try pressing Alt V followed by R.  This should turn on and 
off the reader view.  I have a CTRL Alt R shortcut key assigned to a Remote 
Incident Manager program and so when in Firefox I just use the view menu.  

For anyone interested in getting reader view to work in Chrome, it works quite 
well but needs some setting up.  Here are some steps to follow for anyone 
wanting to use the reader view feature in Chrome:

1.  Locate your shortcut for opening Chrome, whether it's on your taskbar, 
desktop or within the Start menu. Right-click it or use the application key and 
open Properties from the contextual menu.
2.  Tab until focus is in the Target edit box.   the file path for the 
Chrome application is shown in this field.  
3.  Add a space after the path text and then the following:
--enable-dom-distiller
4.  Tab to the Apply button and use spacebar or click Apply with the mouse.
5.  Close down all instances of Chrome. Icons in the system tray such as 
Hangouts or Google Now will need to be closed.
6.  Test out the Distill mode by opening Chrome from the shortcut you 
edited.  Go to a page containing an article.  Use the Alt key and up or down 
arrow to the “Distill page” menu item and press enter key.  If using the mouse 
click the icon with three lines in the top right-hand corner and choose Distill 
page.

To go out of Distill mode you can use Alt with left arrow key.  This will load 
the page again in the usual manner.

Take care.


  

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: April 11, 2018 2:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Thanks. I followed your suggestion, but reader view is still not working for 
me. control-alt-r does cause JAWS to pause, after which it sometimes resumes 
reading, sometimes not. But when it resumes, it reads the ads, etc. I hate to 
clutter the list with this problem. 

Thanks also to Mike B for the notes on the reader view extension.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Wednesday, April 11, 2018 4:56 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Even after invoking reader mode, you still have to navigate to the actual 
article. Heading, next block of text that isn't a link, etc. You're not going 
to be placed at the start of the article or whatever it is you're trying to 
read.
I just finished reading an article in the New York Times in reader mode and 
it's working fine for me.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Wednesday, April 11, 2018 1:17 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

Jim, I also have a subscription to the New York times. Like you, I press 
alt-control-r. Then I press the JAWS command for "say all." Nothing happens. 
Any hints?

-Original Message-
From: JAWS-Users-List  On Behalf Of Jim 
Pursley
Sent: Wednesday, April 11, 2018 3:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox reader view

I have no problem using reader to read New York Times, Washington Post and 
Financial Times articles.  Maybe that's because I maintain a subscription to 
each of them.  All 3 have varieties of pay walls.

By the way , I access reader with alt/control/r.  Alt/control/f does not 
activate for me.  As I recall, the short cut key alt/control/r is listed next 
to the reader view option in the Firefox top line menu.

On 4/11/2018 1:28 PM, Cristóbal wrote:
> Don't know what to tell you. I use it all the time when reading articles in 
> the New York Times.
> Control plus alt plus R is probably my most used Firefox command. I use 
> flexible web a lot less because of this.
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com]
> On Behalf Of Adrian Spratt
> Sent: Wednesday, April 11, 2018 9:25 AM
> To: jaws-users-list@jaws-users.com
> Subject: