Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
Thanks for your recommendations. Remember I was doing this for a sighted person, and she also looked at the form. She is not very Web Savvy. She did not report any hidden check boxes that appeared to her visually. The instructions on this agreement clearly indicate to scroll to the bottom of the page before clicking on "I Agree." Finally, I did get this site to work on two occasions in the past using Firefox under an earlier build of Jaws 16, and there weren't any check boxes. It seems like the developers of this portal designed that page under the premise that a user would only be clicking the scroll bar to advance down the page, with no concept that people would be navigating the page like a virtual document with a screen reader or just using the arrow keys. I haven't visited the site yet today but suspect that's the problem. Thanks for all your responses, Chris -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Flor Lynch Sent: Wednesday, August 19, 2015 3:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen onan HR portal commonly used in job applications Don't forget, though, to try JAWS OCR on it - screen, window, or document. Or it might help to turn off the virtual cursor, and tab through, see if there's anything that might be the checkbox you could check or 'click'. I wonder if WebVisum used with Firefox might be used to get some extra information from the page. -Original Message- From: Christopher Sabine, ONH Consulting Sent: Wednesday, August 19, 2015 4:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications Shane. Exactly the kind of recommendation I was afraid of, actually. The third party platform in question is something that several companies with online job applications I've come across use; there is no contact information or a direct way to reach them for tech support. I suspect it's the same way with your ISP unless you want to go through an overseas call center and have no one respond to the issue because they don't know the first thing about assistive technology. I'm sure whoever the person at the counter who took your cable boxes today got an earful and didn't comprehend half of what you said. Unlike your situation though, there is no indication of a check box before clicking on the "I agree button." You're supposed to scroll to the bottom of this very comprehensive privacy / terms of service agreement with 12 long clauses that takes a half an hour to read if you just do a say all in JAWS; once you reach the bottom, the I agree" and "I do not agree" buttons are supposed to populate. The couple of times I finally did get this page to work, JAWS will recognize the populated buttons correctly as form fields. Problem is getting the buttons to become enabled / populate in the first place. I'm also not sure if it's necessarily a JAWS issue or a problem with the site recognizing that you've actually read the privacy agreement thoroughly enough for its satisfaction and giving you the option to except or decline. My sighted relative is having basically the same problem, but she isn't web savvy enough to navigate the kind of complex, multi-part forms common in online job applications nowadays. I could demonstrate the issue but would have to go into my relatives job application to do this. Thanks, Chris -Original Message- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of Shane Hecker Sent: Tuesday, August 18, 2015 10:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications This is not specifically related to your problem, but it is similar enough. I feel your pain. The ISP in my area has a site where you can make updates to your account, change payment information, and so on. The problem with the site is that at the bottom of the page where the changes are made, there is a check box that says "I accept the terms and conditions". Only one problem, Jaws does not see this as a check box. Hitting space bar or enter does absolutely nothing. I spent 20 minutes using IE and Firefox trying to check that stupid box after updating credit card information. It took using the OCR function and making a guess as to where to click to finally get that box checked. I had to take a trip to the cable company today to turn in a couple boxes, and I let them have it. I wasn't rude, but flat out told them that their site was a pain to work with. All that to say it might be worth contacting the people who run the site and see what they can do. Now whether it will do any g
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
Hi folks, It was a good approach to try multiple browsers to give Jaws a chance to work. sometimes that solves it. I consult with job applicants and companies on challenges regarding access to employment and commerce . As far as online job applications go, you have nothing to lose by bringing it to the organization's attention and requesting a "reasonable accommodation" that will make it possible for you to apply and test for the position.. If companies or government entities are not adequately responsive to your access needs the US Dept. of Justice recently launched a new online complaint form, see announcement and link below: The Department of Justice is pleased to announce that, as of today, individuals wishing to file ADA complaints with the Department will be able to fill out the form and submit it completely electronically. Filers will also immediately receive a "reference number" that can be used whenever contacting the Department about that complaint. Please visit www.ada.gov <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkP TIwMTUwMzAzLjQyMzU5OTgxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE1MDMwMy40MjM1OTk4M SZkYXRhYmFzZWlkPTEwMDEmc2VyaWFsPTE3NDAwMzEzJmVtYWlsaWQ9ZGF2aWRjQHN0YXJzb3VyY 2UubmV0JnVzZXJpZD1kYXZpZGNAc3RhcnNvdXJjZS5uZXQmZmw9JmV4dHJhPU11bHRpdmFyaWF0Z UlkPSYmJg==&&&100&&&http://www.ada.gov> All the best, Diversable Dave From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Brent Harding Sent: Tuesday, August 18, 2015 7:41 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications Ally Bank has both checkboxes and radio buttons that behave like this. I managed to get one of them to work with NVDA once. I was lucky enough to not have switched everything over as I was hoping to do, and you could probably transfer money in to get it at a machine later with the fee reimbursements, but the online access became not worth the trouble. - Original Message - From: "Shane Hecker" To: Sent: Tuesday, August 18, 2015 9:37 PM Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications > This is not specifically related to your problem, but it is similar > enough. I feel your pain. The ISP in my area has a site where you can make > updates to your account, change payment information, and so on. The > problem with the site is that at the bottom of the page where the changes > are made, there is a check box that says "I accept the terms and > conditions". Only one problem, Jaws does not see this as a check box. > Hitting space bar or enter does absolutely nothing. I spent 20 minutes > using IE and Firefox trying to check that stupid box after updating credit > card information. It took using the OCR function and making a guess as to > where to click to finally get that box checked. I had to take a trip to > the cable company today to turn in a couple boxes, and I let them have it. > I wasn't rude, but flat out told them that their site was a pain to work > with. All that to say it might be worth contacting the people who run the > site and see what they can do. Now whether it will do any good is another > story, but it can't hurt to try. > > Shane > > On 8/18/2015 9:13 PM, Christopher Sabine, ONH Consulting wrote: >> HI Steve. When I press F to navigate by form field, JAWS says there are >> no >> more form fields. The form fields only populate when the buttons >> populate; >> if there were a checkbox, JAWS would recognize this as a form field. I >> would >> check the box and tab to the "I agree" button, but this isn't the case. >> >> Chris. >> >> -Original Message- >> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On >> Behalf Of Steve >> Sent: Tuesday, August 18, 2015 9:47 PM >> To: jaws-users-list@jaws-users.com >> Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen >> on a >> HRportal commonly used in job applications >> >> I think there is a checkbox you have to check before the buttons are >> available. >> >> - Original Message - >> From: Christopher Sabine, ONH Consulting >> To: jaws-users-list@jaws-users.com >> Sent: Tuesday, August 18, 2015 9:04 PM >> Subject: [JAWS-Users] Problem completing a privacy agreement screen on a >> HRportal commonly used in job applications >> >> >> Hello all. >> >> >> I realize I rarely post on the JAWS users list, but I'm helping a family >> member apply for online jobs and have run into an issu
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
You may be right on the comprehension part. However, I let her hear Voiceover on the iPhone and let her watch me pick various items on the screen. While not the same, it gave her an idea of how a screen reader works. And she said that the software they have in the office is both new and a pain. Interesting, isn't it? I pointed out to her that the check box thing has been going on for a while now. Interesting thing about this is that the other check boxes on the site work fine. It's just the one check box at the bottom of the page that has a problem. Shane On 8/18/2015 10:01 PM, Christopher Sabine, ONH Consulting wrote: Shane. Exactly the kind of recommendation I was afraid of, actually. The third party platform in question is something that several companies with online job applications I've come across use; there is no contact information or a direct way to reach them for tech support. I suspect it's the same way with your ISP unless you want to go through an overseas call center and have no one respond to the issue because they don't know the first thing about assistive technology. I'm sure whoever the person at the counter who took your cable boxes today got an earful and didn't comprehend half of what you said. Unlike your situation though, there is no indication of a check box before clicking on the "I agree button." You're supposed to scroll to the bottom of this very comprehensive privacy / terms of service agreement with 12 long clauses that takes a half an hour to read if you just do a say all in JAWS; once you reach the bottom, the I agree" and "I do not agree" buttons are supposed to populate. The couple of times I finally did get this page to work, JAWS will recognize the populated buttons correctly as form fields. Problem is getting the buttons to become enabled / populate in the first place. I'm also not sure if it's necessarily a JAWS issue or a problem with the site recognizing that you've actually read the privacy agreement thoroughly enough for its satisfaction and giving you the option to except or decline. My sighted relative is having basically the same problem, but she isn't web savvy enough to navigate the kind of complex, multi-part forms common in online job applications nowadays. I could demonstrate the issue but would have to go into my relatives job application to do this. Thanks, Chris -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shane Hecker Sent: Tuesday, August 18, 2015 10:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications This is not specifically related to your problem, but it is similar enough. I feel your pain. The ISP in my area has a site where you can make updates to your account, change payment information, and so on. The problem with the site is that at the bottom of the page where the changes are made, there is a check box that says "I accept the terms and conditions". Only one problem, Jaws does not see this as a check box. Hitting space bar or enter does absolutely nothing. I spent 20 minutes using IE and Firefox trying to check that stupid box after updating credit card information. It took using the OCR function and making a guess as to where to click to finally get that box checked. I had to take a trip to the cable company today to turn in a couple boxes, and I let them have it. I wasn't rude, but flat out told them that their site was a pain to work with. All that to say it might be worth contacting the people who run the site and see what they can do. Now whether it will do any good is another story, but it can't hurt to try. Shane On 8/18/2015 9:13 PM, Christopher Sabine, ONH Consulting wrote: HI Steve. When I press F to navigate by form field, JAWS says there are no more form fields. The form fields only populate when the buttons populate; if there were a checkbox, JAWS would recognize this as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. Chris. -Original Message- From: JAWS-Users-List [ <mailto:jaws-users-list-boun...@jaws-users.com> mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Tuesday, August 18, 2015 9:47 PM To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications I think there is a checkbox you have to check before the buttons are available. - Original Message - From: Christopher Sabine, ONH Consulting To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com Sent: Tuesday, August 18, 2015 9:04 PM Subject: [JAWS-User
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
Shane. Exactly the kind of recommendation I was afraid of, actually. The third party platform in question is something that several companies with online job applications I've come across use; there is no contact information or a direct way to reach them for tech support. I suspect it's the same way with your ISP unless you want to go through an overseas call center and have no one respond to the issue because they don't know the first thing about assistive technology. I'm sure whoever the person at the counter who took your cable boxes today got an earful and didn't comprehend half of what you said. Unlike your situation though, there is no indication of a check box before clicking on the "I agree button." You're supposed to scroll to the bottom of this very comprehensive privacy / terms of service agreement with 12 long clauses that takes a half an hour to read if you just do a say all in JAWS; once you reach the bottom, the I agree" and "I do not agree" buttons are supposed to populate. The couple of times I finally did get this page to work, JAWS will recognize the populated buttons correctly as form fields. Problem is getting the buttons to become enabled / populate in the first place. I'm also not sure if it's necessarily a JAWS issue or a problem with the site recognizing that you've actually read the privacy agreement thoroughly enough for its satisfaction and giving you the option to except or decline. My sighted relative is having basically the same problem, but she isn't web savvy enough to navigate the kind of complex, multi-part forms common in online job applications nowadays. I could demonstrate the issue but would have to go into my relatives job application to do this. Thanks, Chris -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shane Hecker Sent: Tuesday, August 18, 2015 10:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications This is not specifically related to your problem, but it is similar enough. I feel your pain. The ISP in my area has a site where you can make updates to your account, change payment information, and so on. The problem with the site is that at the bottom of the page where the changes are made, there is a check box that says "I accept the terms and conditions". Only one problem, Jaws does not see this as a check box. Hitting space bar or enter does absolutely nothing. I spent 20 minutes using IE and Firefox trying to check that stupid box after updating credit card information. It took using the OCR function and making a guess as to where to click to finally get that box checked. I had to take a trip to the cable company today to turn in a couple boxes, and I let them have it. I wasn't rude, but flat out told them that their site was a pain to work with. All that to say it might be worth contacting the people who run the site and see what they can do. Now whether it will do any good is another story, but it can't hurt to try. Shane On 8/18/2015 9:13 PM, Christopher Sabine, ONH Consulting wrote: > HI Steve. When I press F to navigate by form field, JAWS says there > are no more form fields. The form fields only populate when the > buttons populate; if there were a checkbox, JAWS would recognize this > as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. > > Chris. > > -Original Message- > From: JAWS-Users-List [ <mailto:jaws-users-list-boun...@jaws-users.com> mailto:jaws-users-list-boun...@jaws-users.com] > On Behalf Of Steve > Sent: Tuesday, August 18, 2015 9:47 PM > To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com > Subject: Re: [JAWS-Users] Problem completing a privacy agreement > screen on a HRportal commonly used in job applications > > I think there is a checkbox you have to check before the buttons are > available. > > - Original Message - > From: Christopher Sabine, ONH Consulting > To: <mailto:jaws-users-list@jaws-users.com> jaws-users-list@jaws-users.com > Sent: Tuesday, August 18, 2015 9:04 PM > Subject: [JAWS-Users] Problem completing a privacy agreement screen on > a HRportal commonly used in job applications > > > Hello all. > > > > I realize I rarely post on the JAWS users list, but I'm helping a > family member apply for online jobs and have run into an issue with > one of the big online candidate profile sites that I think could be > JAWS related. The issue is with People Answers. > > > > People Answers ( <http://www.peopleanswers.com> http://w
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
Ally Bank has both checkboxes and radio buttons that behave like this. I managed to get one of them to work with NVDA once. I was lucky enough to not have switched everything over as I was hoping to do, and you could probably transfer money in to get it at a machine later with the fee reimbursements, but the online access became not worth the trouble. - Original Message - From: "Shane Hecker" To: Sent: Tuesday, August 18, 2015 9:37 PM Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications This is not specifically related to your problem, but it is similar enough. I feel your pain. The ISP in my area has a site where you can make updates to your account, change payment information, and so on. The problem with the site is that at the bottom of the page where the changes are made, there is a check box that says "I accept the terms and conditions". Only one problem, Jaws does not see this as a check box. Hitting space bar or enter does absolutely nothing. I spent 20 minutes using IE and Firefox trying to check that stupid box after updating credit card information. It took using the OCR function and making a guess as to where to click to finally get that box checked. I had to take a trip to the cable company today to turn in a couple boxes, and I let them have it. I wasn't rude, but flat out told them that their site was a pain to work with. All that to say it might be worth contacting the people who run the site and see what they can do. Now whether it will do any good is another story, but it can't hurt to try. Shane On 8/18/2015 9:13 PM, Christopher Sabine, ONH Consulting wrote: HI Steve. When I press F to navigate by form field, JAWS says there are no more form fields. The form fields only populate when the buttons populate; if there were a checkbox, JAWS would recognize this as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. Chris. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Tuesday, August 18, 2015 9:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications I think there is a checkbox you have to check before the buttons are available. - Original Message - From: Christopher Sabine, ONH Consulting To: jaws-users-list@jaws-users.com Sent: Tuesday, August 18, 2015 9:04 PM Subject: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications Hello all. I realize I rarely post on the JAWS users list, but I'm helping a family member apply for online jobs and have run into an issue with one of the big online candidate profile sites that I think could be JAWS related. The issue is with People Answers. People Answers (http://www.peopleanswers.com) is a Website that companies use to host online assessments and questionnaires for job candidates. When I log in to the site to begin a job assessment from an employer using this portal, I'm forwarded to a page asking me to scroll through an agreement and click "I Agree" to except it. When I scroll through the agreement, JAWS reads, "I Agree button unavailable" and "I do not agree unavailable." The sighted person I'm working with says the button is grayed out, and she can't click on "I Agree." I've scrolled through the entire agreement at least three times this evening using Internet Explorer; I also tried this page under Mozilla Firefox with the same result. I've had similar issues with this portal in the past. So far, I've only gotten this button to populate correctly twice, and both times it's taken me an hour to scroll through the information on the agreement multiple times. The agreement itself consists of two sections: a privacy statement and terms of use. Both have separate links to allow you to open and print the privacy statement and terms of service, then close the page to return to the application. I've had to open and close the page multiple times to get the "I agree" buttons to populate correctly. This evening, I was unable to do so at all after scrolling to the bottom of the page at least three times under Internet Explorer 11 and once under Mozilla Firefox 40. I'm using JAWS 16, build 4350 with a 64-bit PC running Windows 10. I'd like to know if anyone is familiar with this online job portal and has any solutions to this. Thanks in advance. Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
This is not specifically related to your problem, but it is similar enough. I feel your pain. The ISP in my area has a site where you can make updates to your account, change payment information, and so on. The problem with the site is that at the bottom of the page where the changes are made, there is a check box that says "I accept the terms and conditions". Only one problem, Jaws does not see this as a check box. Hitting space bar or enter does absolutely nothing. I spent 20 minutes using IE and Firefox trying to check that stupid box after updating credit card information. It took using the OCR function and making a guess as to where to click to finally get that box checked. I had to take a trip to the cable company today to turn in a couple boxes, and I let them have it. I wasn't rude, but flat out told them that their site was a pain to work with. All that to say it might be worth contacting the people who run the site and see what they can do. Now whether it will do any good is another story, but it can't hurt to try. Shane On 8/18/2015 9:13 PM, Christopher Sabine, ONH Consulting wrote: HI Steve. When I press F to navigate by form field, JAWS says there are no more form fields. The form fields only populate when the buttons populate; if there were a checkbox, JAWS would recognize this as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. Chris. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Tuesday, August 18, 2015 9:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications I think there is a checkbox you have to check before the buttons are available. - Original Message - From: Christopher Sabine, ONH Consulting To: jaws-users-list@jaws-users.com Sent: Tuesday, August 18, 2015 9:04 PM Subject: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications Hello all. I realize I rarely post on the JAWS users list, but I'm helping a family member apply for online jobs and have run into an issue with one of the big online candidate profile sites that I think could be JAWS related. The issue is with People Answers. People Answers (http://www.peopleanswers.com) is a Website that companies use to host online assessments and questionnaires for job candidates. When I log in to the site to begin a job assessment from an employer using this portal, I'm forwarded to a page asking me to scroll through an agreement and click "I Agree" to except it. When I scroll through the agreement, JAWS reads, "I Agree button unavailable" and "I do not agree unavailable." The sighted person I'm working with says the button is grayed out, and she can't click on "I Agree." I've scrolled through the entire agreement at least three times this evening using Internet Explorer; I also tried this page under Mozilla Firefox with the same result. I've had similar issues with this portal in the past. So far, I've only gotten this button to populate correctly twice, and both times it's taken me an hour to scroll through the information on the agreement multiple times. The agreement itself consists of two sections: a privacy statement and terms of use. Both have separate links to allow you to open and print the privacy statement and terms of service, then close the page to return to the application. I've had to open and close the page multiple times to get the "I agree" buttons to populate correctly. This evening, I was unable to do so at all after scrolling to the bottom of the page at least three times under Internet Explorer 11 and once under Mozilla Firefox 40. I'm using JAWS 16, build 4350 with a 64-bit PC running Windows 10. I'd like to know if anyone is familiar with this online job portal and has any solutions to this. Thanks in advance. Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problem completing a privacy agreement screen on an HR portal commonly used in job applications
HI Steve. When I press F to navigate by form field, JAWS says there are no more form fields. The form fields only populate when the buttons populate; if there were a checkbox, JAWS would recognize this as a form field. I would check the box and tab to the "I agree" button, but this isn't the case. Chris. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Steve Sent: Tuesday, August 18, 2015 9:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications I think there is a checkbox you have to check before the buttons are available. - Original Message - From: Christopher Sabine, ONH Consulting To: jaws-users-list@jaws-users.com Sent: Tuesday, August 18, 2015 9:04 PM Subject: [JAWS-Users] Problem completing a privacy agreement screen on a HRportal commonly used in job applications Hello all. I realize I rarely post on the JAWS users list, but I'm helping a family member apply for online jobs and have run into an issue with one of the big online candidate profile sites that I think could be JAWS related. The issue is with People Answers. People Answers (http://www.peopleanswers.com) is a Website that companies use to host online assessments and questionnaires for job candidates. When I log in to the site to begin a job assessment from an employer using this portal, I'm forwarded to a page asking me to scroll through an agreement and click "I Agree" to except it. When I scroll through the agreement, JAWS reads, "I Agree button unavailable" and "I do not agree unavailable." The sighted person I'm working with says the button is grayed out, and she can't click on "I Agree." I've scrolled through the entire agreement at least three times this evening using Internet Explorer; I also tried this page under Mozilla Firefox with the same result. I've had similar issues with this portal in the past. So far, I've only gotten this button to populate correctly twice, and both times it's taken me an hour to scroll through the information on the agreement multiple times. The agreement itself consists of two sections: a privacy statement and terms of use. Both have separate links to allow you to open and print the privacy statement and terms of service, then close the page to return to the application. I've had to open and close the page multiple times to get the "I agree" buttons to populate correctly. This evening, I was unable to do so at all after scrolling to the bottom of the page at least three times under Internet Explorer 11 and once under Mozilla Firefox 40. I'm using JAWS 16, build 4350 with a 64-bit PC running Windows 10. I'd like to know if anyone is familiar with this online job portal and has any solutions to this. Thanks in advance. Chris. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
