Re: [LegacyUG] New feature!

[Cathy Pinner]

Jeraldine,

I've been using Windows 10 for years now and not had this problem, so 
no, it is not a Windows 10 problem.


Legacy is still being programmed by the same people since MyHeritage 
took over. The only thing that has "gone downhill" is mapping hasn't 
been able to be fixed since Microsoft turned off the API that Legacy was 
using. Everything else has got better.


The simplest solution may be to run the Legacy installation file as 
Administrator. To do this you right click on the downloaded installation 
file and choose Run as Administrator. You can also choose to use the 
program as Administrator. Right click on the shortcut for it or the 
Taskbar icon and choose to Run as Administrator. I don't do either of 
these but I use an Account with Administrator privileges.


Cathy


JERALDINE M SOCHA 
Thursday, 23 January 2020 10:43 AM
Cathy,  thank you.  I saw this when hunting around in support, but 
don't understand.
when I figure out how to go to "safe mode",  am I then supposed to 
install Legacy program again on computer by clicking on the link - Legacy?
Am I going to have to do this every time there is an update?  Is this 
some problem running program on Win10?

I never had a problem with updates on Win7 or 8.
SOrry  for questions, but I am not that computer literate.  Beginning 
to think that Legacy is going "Downhill" since associated with My 
Heritage and maybe not worth all this trouble to stay with it.

J.

On Wednesday, January 22, 2020, 07:51:43 PM CST, Cathy Pinner 
 wrote:



Jeraldine
Michele posted this earlier

Here is the answer to the User32.dll error

http://support.legacyfamilytree.com/article/AA-00341

Michele Simmons Lewis, CG^®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com 



www.legacyfamilytree.com 

Michele,
I can't download to work.  it gives me an error message;  could not 
load DLL library c:\windows\user32.dll  The specified module could not 
be found.  My current version is 9.00.301 ( I hadn't downloaded any 
updates as hadnt used program in a while)


J.

On Wednesday, January 22, 2020, 02:49:39 PM CST, Michele Lewis 
  
wrote:



The developers have added a new feature to the Legacy FamilySearch 
interface. Check it out!


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com

--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com 
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com

Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


Michele Lewis 
Thursday, 23 January 2020 4:48 AM
The developers have added a new feature to the Legacy FamilySearch 
interface. Check it out!


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com




--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com 
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com

Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


Michele Lewis 
Thursday, 23 January 2020 4:48 AM
The developers have added a new feature to the Legacy FamilySearch 
interface. Check it out!


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com






--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] New feature!

[JERALDINE M SOCHA]

 Cathy,  thank you.  I saw this when hunting around in support, but don't 
understand.when I figure out how to go to "safe mode",  am I then supposed to 
install Legacy program again on computer by clicking on the link - Legacy?Am I 
going to have to do this every time there is an update?  Is this some problem 
running program on Win10?I never had a problem with updates on Win7 or 8.SOrry  
for questions, but I am not that computer literate.  Beginning to think that 
Legacy is going "Downhill" since associated with My Heritage and maybe not 
worth all this trouble to stay with it.J.
On Wednesday, January 22, 2020, 07:51:43 PM CST, Cathy Pinner 
 wrote:  
 
 Jeraldine
Michele posted this earlier


Here is the answer to the User32.dll error

 http://support.legacyfamilytree.com/article/AA-00341

 Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com 
www.legacyfamilytree.com  


   JERALDINE M SOCHA  Thursday, 23 January 2020 8:39 AM  
 Michele,I can't download to work.  it gives me an error message;  could not 
load DLL library c:\windows\user32.dll  The specified module could not be 
found.  My current version is 9.00.301 ( I hadn't downloaded any updates as 
hadnt used program in a while)
J.
On Wednesday, January 22, 2020, 02:49:39 PM CST, Michele Lewis 
 wrote:  
 
 The developers have added a new feature to the Legacy FamilySearch interface. 
Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com
 
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
  

   Michele Lewis  Thursday, 23 January 2020 4:48 AM  The developers have added 
a new feature to the Legacy FamilySearch interface. Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com
 


 
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
  -- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Latest update with New Feature

[Gary]

Cathy,

I restarted my computer and all is well now.  Thanks for your help.

On Wed, Jan 22, 2020 at 8:02 PM Gary  wrote:

> Cathy,
>
> After selecting "Update Matches", the "Recheck all Red Link status icons"
> is not displayed as shown in the blog instructions.
>
> I'm not sure what I should do now.
>
> On Wed, Jan 22, 2020 at 7:55 PM Cathy Pinner  wrote:
>
>> Gary
>> Here is the Blog article about the new feature. It took me some time to
>> work out what it was doing.
>>
>>
>> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>>
>> Cathy
>> > Gary 
>> > Thursday, 23 January 2020 8:32 AM
>> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
>> > icons" check box is not displayed in the FamilySearch interface. Is
>> > anybody else having this issue?
>> >
>> >
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Latest update with New Feature

[Gary]

Cathy,

After selecting "Update Matches", the "Recheck all Red Link status icons"
is not displayed as shown in the blog instructions.

I'm not sure what I should do now.

On Wed, Jan 22, 2020 at 7:55 PM Cathy Pinner  wrote:

> Gary
> Here is the Blog article about the new feature. It took me some time to
> work out what it was doing.
>
>
> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>
> Cathy
> > Gary 
> > Thursday, 23 January 2020 8:32 AM
> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
> > icons" check box is not displayed in the FamilySearch interface. Is
> > anybody else having this issue?
> >
> >
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Latest update with New Feature

[Ronald Plaisted]

When I do and internet search the complete date is not showing.   The first
two digits of the date are missing.  See attachment

On Wed, Jan 22, 2020 at 6:55 PM Cathy Pinner  wrote:

> Gary
> Here is the Blog article about the new feature. It took me some time to
> work out what it was doing.
>
>
> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>
> Cathy
> > Gary 
> > Thursday, 23 January 2020 8:32 AM
> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
> > icons" check box is not displayed in the FamilySearch interface. Is
> > anybody else having this issue?
> >
> >
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Windows Defender

[Ian Thomas]

That is a precautionary feature of Windows / Windows Defender - which you have 
correctly responded to, Jack.

Windows Defender gives that response to any executable / installer that hasn't 
been "marked" to enable an "over-ride". You can make an alteration to Windows 
that always allows an installer to go ahead - but clicking to allow 
installation is seldom a worry or inconvenience to me, so I leave things as 
they are. 

Long ago (7 years+) I abandoned all the paid anti-malware products, and the 
free versions like AVG, because Windows for a long time has had more than 
adequate protection via its built-in products, especially since Windows 
8/8.1/10. 

But in my opinion, anyone persisting with Windows 7 is foolhardy. 

I.L. Thomas
Victoria Park, Western Australia


-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Jack Earnshaw
Sent: Thursday, 23 January 2020 7:18 AM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff

Went to the Legacy web site and downloaded the update. Windows wouldn't run it 
as was blocked by Windows Defender. Managed to override this by "run anyway". 
Updated OK, but won't allow any access to the internet when running. Presumably 
there is a setting in Windows Defender that needs to be altered. Tried a couple 
of them but these haven't cured it.
Any ideas?
Jack

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Jack Earnshaw
Sent: 22 January 2020 22:48
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff

I can't "check for updates" as the program says I am not connected to the 
internet. Same for Legacy News on the home page. I am connected and even 
restarted my machine in case there was a glitch. Is there a problem at the 
Legacy end?

Jack




-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Latest update with New Feature

[Cathy Pinner]

Gary
Here is the Blog article about the new feature. It took me some time to 
work out what it was doing.


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

Cathy

Gary 
Thursday, 23 January 2020 8:32 AM
I updated to version 9.0.0.339 but the "Recheck all Red Link status 
icons" check box is not displayed in the FamilySearch interface. Is 
anybody else having this issue?






--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] New feature!

[Cathy Pinner]

Jeraldine
Michele posted this earlier

Here is the answer to the User32.dll error

http://support.legacyfamilytree.com/article/AA-00341

Michele Simmons Lewis, CG^®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com 



www.legacyfamilytree.com 


JERALDINE M SOCHA 
Thursday, 23 January 2020 8:39 AM
Michele,
I can't download to work.  it gives me an error message;  could not 
load DLL library c:\windows\user32.dll  The specified module could not 
be found.  My current version is 9.00.301 ( I hadn't downloaded any 
updates as hadnt used program in a while)


J.

On Wednesday, January 22, 2020, 02:49:39 PM CST, Michele Lewis 
 wrote:



The developers have added a new feature to the Legacy FamilySearch 
interface. Check it out!


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com

--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com 
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com

Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


Michele Lewis 
Thursday, 23 January 2020 4:48 AM
The developers have added a new feature to the Legacy FamilySearch 
interface. Check it out!


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com





-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Cathy Pinner]

CE

Unless you've done a clean uninstall your Legacy9.lic file will still be 
in ...\Documents\Legacy Family Tree\_AppData\ folder
Download the free standard version of Legacy and install it. You may 
need to disable your security software during the installation. Some 
security software is more aggressive than others. Some will block until 
they see that all is well after a number of other people have clicked 
through their warnings and got them to do a proper check.


If you get a Windows screen saying Windows protected your PC click the 
More Info link and then the Run Anyway button.


Cathy



CE WOOD 
Thursday, 23 January 2020 4:16 AM
I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't 
open! Downloading again would meaning paying again because I have no 
way to find my ID number!


​CE





-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Those using previous versions

[Denis Dupre]

Did the update and Legacy works fine

 

De : LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] De la
part de Denis Dupre
Envoyé : 22 janvier 2020 20:03
À : 'Legacy User Group' 
Objet : Re: [LegacyUG] Those using previous versions

 

Does anyone has problem with Kapersky and the last update ?

 

Thanks

 

De : LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] De la
part de Michele Lewis
Envoyé : 22 janvier 2020 18:44
À : Legacy User Group mailto:legacyusergroup@legacyusers.com> >
Objet : [LegacyUG] Those using previous versions

 

Those using previous version of Legacy (8 and earlier). You will not be
updating. This will probably not be a problem for you guys. If your
antivirus software gives you a fit you will need to add all of the Legacy
.exe files as exceptions. Worst case scenario would be that your antivirus
won’t let you override. If that is the case, you will have to turn your
antivirus off while using Legacy or change antivirus programs. I doubt that
any of this will be necessary. 

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

Thanks upgraded

On Wed, Jan 22, 2020 at 6:05 PM  wrote:

> Thanks Leon,
>
> That fixed it, now updated to V339 on my desktop computer 
>
> Cheers, Ian
>
> -Original Message-
> From: LegacyUserGroup  On Behalf
> Of Leon Chapman
> Sent: Thursday, January 23, 2020 1:52 PM
> To: Legacy User Group 
> Subject: Re: [LegacyUG] Announcement from the staff
>
> If you disable Data Protector in antivirus settings of Norton, then
> install Legacy works just fine.  You can then turn on Norton Data Protector
> after the install.
>
> Happy Holidays!
>
> Chap
> ¯\_(ツ)_/¯
>
>
> Sent from my iPad
> Leon Chapman
> chap...@gmail.com
> ⛳
>
>
> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> >
> > Tried to install on my desktop computer:
> >
> > I disabled Norton but each time I attempted update/install it Blocked
> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55
> etc.
> > "Suspicious process attempted to open a file protected by Data
> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
> >
> > This file is not on either Desktop or laptop - I have just carried out
> > a full virus scan - no issues.
> >
> > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL.
> > The specified module could not be found.
> >
> > File is located at: C:\WINDOWS\System32
> >
> > Downloaded latest Legacy free Version and had the same issue when
> > trying to install.
> >
> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
> > Legacy Deluxe
> >
> > Not good if I can't use Legacy after Jan 26, 2020.
> >
> > 
> > Installed on Laptop.
> > Disabled Norton and tried updated on my laptop, which is also Windows
> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
> located at:
> > C:\WINDOWS\System32 - installed no problem!!!
> > I have just installed Update Windows 10 version 1909 and Deluxe Legacy
> > 9
> > V339 is working fine.
> >
> > Spent all morning on this and still unable to install on my desktop.
> >
> >
> > Ian Hocking
> > Christchurch
> > New Zealand
> >
> > -Original Message-
> > From: LegacyUserGroup 
> > On Behalf Of Michele Lewis
> > Sent: Thursday, January 23, 2020 7:34 AM
> > To: Legacy User Group 
> > Subject: [LegacyUG] Announcement from the staff
> >
> > ANNOUNCEMENT:
> >
> > We just released an update that is a priority. This update has our new
> > Windows security certificates which will be good for 3 years. Please
> > update before January 26, 2020.
> >
> > If you are a Legacy Deluxe user you can update via the Legacy home
> > tab. If you are a free standard version user you can update here:
> >
> > https://legacyfamilytree.com/DownloadUpdate.asp
> >
> > You can also see the complete Revision List for this update here:
> > https://legacyfamilytree.com/RevisionHistory9.asp
> >
> >
> > Michele Simmons Lewis, CGR
> > Legacy Educator
> > Legacy Family Tree/MyHeritage
> > mailto:mich...@legacyfamilytree.com
> > http://www.legacyfamilytree.com
> >
> >
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > mailto:LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> > m
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> > m
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[irhocking]

Thanks Leon,

That fixed it, now updated to V339 on my desktop computer 

Cheers, Ian

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Leon Chapman
Sent: Thursday, January 23, 2020 1:52 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

If you disable Data Protector in antivirus settings of Norton, then install 
Legacy works just fine.  You can then turn on Norton Data Protector after the 
install.

Happy Holidays!

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com
⛳


> On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> 
> Tried to install on my desktop computer:
> 
> I disabled Norton but each time I attempted update/install it Blocked 
> a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
> "Suspicious process attempted to open a file protected by Data 
> Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
> 
> This file is not on either Desktop or laptop - I have just carried out 
> a full virus scan - no issues.
> 
> Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. 
> The specified module could not be found.
> 
> File is located at: C:\WINDOWS\System32
> 
> Downloaded latest Legacy free Version and had the same issue when 
> trying to install.
> 
> I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and 
> Legacy Deluxe
> 
> Not good if I can't use Legacy after Jan 26, 2020.
> 
> 
> Installed on Laptop.
> Disabled Norton and tried updated on my laptop, which is also Windows 
> 10 64 bit Updated to Windows 10 version 1809 and dll file is also located at:
> C:\WINDOWS\System32 - installed no problem!!!
> I have just installed Update Windows 10 version 1909 and Deluxe Legacy 
> 9
> V339 is working fine.
> 
> Spent all morning on this and still unable to install on my desktop.
> 
> 
> Ian Hocking
> Christchurch
> New Zealand
> 
> -Original Message-
> From: LegacyUserGroup  
> On Behalf Of Michele Lewis
> Sent: Thursday, January 23, 2020 7:34 AM
> To: Legacy User Group 
> Subject: [LegacyUG] Announcement from the staff
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new 
> Windows security certificates which will be good for 3 years. Please 
> update before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home 
> tab. If you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mailto:mich...@legacyfamilytree.com  
> http://www.legacyfamilytree.com   
> 
> 
> 
> 
> --
> 
> LegacyUserGroup mailing list
> mailto:LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> m
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> 
> 
> --
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> m
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Those using previous versions

[Denis Dupre]

Does anyone has problem with Kapersky and the last update ?

 

Thanks

 

De : LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] De la
part de Michele Lewis
Envoyé : 22 janvier 2020 18:44
À : Legacy User Group 
Objet : [LegacyUG] Those using previous versions

 

Those using previous version of Legacy (8 and earlier). You will not be
updating. This will probably not be a problem for you guys. If your
antivirus software gives you a fit you will need to add all of the Legacy
.exe files as exceptions. Worst case scenario would be that your antivirus
won’t let you override. If that is the case, you will have to turn your
antivirus off while using Legacy or change antivirus programs. I doubt that
any of this will be necessary. 

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Leon Chapman]

If you disable Data Protector in antivirus settings of Norton, then install 
Legacy works just fine.  You can then turn on Norton Data Protector after the 
install.

Happy Holidays!

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com
⛳


> On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> 
> Tried to install on my desktop computer:
> 
> I disabled Norton but each time I attempted update/install it Blocked a .tmp
> file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
> "Suspicious process attempted to open a file protected by Data Protector -
> target C:Windows\SysWOW64\GLBSINST.%$D"
> 
> This file is not on either Desktop or laptop - I have just carried out a
> full virus scan - no issues. 
> 
> Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. The
> specified module could not be found.
> 
> File is located at: C:\WINDOWS\System32
> 
> Downloaded latest Legacy free Version and had the same issue when trying to
> install.
> 
> I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and Legacy
> Deluxe
> 
> Not good if I can't use Legacy after Jan 26, 2020.
> 
> 
> Installed on Laptop.
> Disabled Norton and tried updated on my laptop, which is also Windows 10 64
> bit Updated to Windows 10 version 1809 and dll file is also located at:
> C:\WINDOWS\System32 - installed no problem!!!
> I have just installed Update Windows 10 version 1909 and Deluxe Legacy 9
> V339 is working fine.
> 
> Spent all morning on this and still unable to install on my desktop.
> 
> 
> Ian Hocking
> Christchurch
> New Zealand
> 
> -Original Message-
> From: LegacyUserGroup  On
> Behalf Of Michele Lewis
> Sent: Thursday, January 23, 2020 7:34 AM
> To: Legacy User Group 
> Subject: [LegacyUG] Announcement from the staff
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mailto:mich...@legacyfamilytree.com  
> http://www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> mailto:LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[irhocking]

Tried to install on my desktop computer:

I disabled Norton but each time I attempted update/install it Blocked a .tmp
file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
"Suspicious process attempted to open a file protected by Data Protector -
target C:Windows\SysWOW64\GLBSINST.%$D"

This file is not on either Desktop or laptop - I have just carried out a
full virus scan - no issues. 

Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. The
specified module could not be found.

File is located at: C:\WINDOWS\System32

Downloaded latest Legacy free Version and had the same issue when trying to
install.

I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and Legacy
Deluxe

Not good if I can't use Legacy after Jan 26, 2020.


Installed on Laptop.
Disabled Norton and tried updated on my laptop, which is also Windows 10 64
bit Updated to Windows 10 version 1809 and dll file is also located at:
C:\WINDOWS\System32 - installed no problem!!!
I have just installed Update Windows 10 version 1909 and Deluxe Legacy 9
V339 is working fine.

Spent all morning on this and still unable to install on my desktop.


Ian Hocking
Christchurch
New Zealand

-Original Message-
From: LegacyUserGroup  On
Behalf Of Michele Lewis
Sent: Thursday, January 23, 2020 7:34 AM
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mailto:mich...@legacyfamilytree.com  
http://www.legacyfamilytree.com   




-- 

LegacyUserGroup mailing list
mailto:LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] New feature!

[JERALDINE M SOCHA]

 Michele,I can't download to work.  it gives me an error message;  could not 
load DLL library c:\windows\user32.dll  The specified module could not be 
found.  My current version is 9.00.301 ( I hadn't downloaded any updates as 
hadnt used program in a while)
J.
On Wednesday, January 22, 2020, 02:49:39 PM CST, Michele Lewis 
 wrote:  
 
 The developers have added a new feature to the Legacy FamilySearch interface. 
Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com 
https://legacyfamilytree.com
 
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
  -- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Latest update with New Feature

[Gary]

I updated to version 9.0.0.339 but the "Recheck all Red Link status icons"
check box is not displayed in the FamilySearch interface. Is anybody else
having this issue?
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Monique Riley]

I tried this and can't get past the safe mode password screen and now I'm 
stuck. Seriously, can't get in or out of my computer. On phone with Acer 
support now. Microsoft is next on my list.
Not good!

Monique A. Riley, AG®


From: LegacyUserGroup  on behalf of 
Michele Lewis 
Sent: Wednesday, January 22, 2020 4:41:21 PM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff


Here is the answer to the User32.dll error



http://support.legacyfamilytree.com/article/AA-00341



Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com

www.legacyfamilytree.com





From: LegacyUserGroup  On Behalf Of 
Ronald Plaisted
Sent: Wednesday, January 22, 2020 6:38 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff



Now I get this error msg when I try to install



On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall 
mailto:lavernh...@gmail.com>> wrote:

I have the same questions as Jenny Goldsworthy posted. I am on Legacy Deluxe v8 
and have the last build.  What's going to happen if we do not update by 1/26?

Thanks,

Lavern Hall







On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy 
mailto:jenny.goldswor...@xtra.co.nz>> wrote:

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too?
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis 
> mailto:mich...@legacyfamilytree.com>> wrote:
>
>
> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Those using previous versions

[Jenny Goldsworthy]

Thank you Michelle for the easy to understand explanation.

Much appreciated

Jen

> On 23 January 2020 at 12:43 Michele Lewis  
> wrote:
> 
> 
> Those using previous version of Legacy (8 and earlier). You will not be 
> updating. This will probably not be a problem for you guys. If your antivirus 
> software gives you a fit you will need to add all of the Legacy .exe files as 
> exceptions. Worst case scenario would be that your antivirus won’t let you 
> override. If that is the case, you will have to turn your antivirus off while 
> using Legacy or change antivirus programs. I doubt that any of this will be 
> necessary.
> 
>  
> 
> Michele Simmons Lewis, CG®
> 
> Legacy Educator
> 
> Legacy Family Tree/MyHeritage
> 
> mich...@legacyfamilytree.com mailto:mich...@legacyfamilytree.com
> http://www.legacyfamilytree.com/
> 
>  
> 
>  
> 
>  
> 


 


LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/



 
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Roberta Schwalm]

No problem downloading at my end.

On Wed, Jan 22, 2020 at 3:17 PM CE WOOD  wrote:

> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
> open! Downloading again would meaning paying again because I have no way to
> find my ID number!
>
> ​CE
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Roberta Schwalm]

I have Norton and downloaded the update without a problem.

Roberta Schwalm

On Wed, Jan 22, 2020 at 3:28 PM Ronald Plaisted 
wrote:

> I downloaded the program again but norton data protection will not let me
> intall.
>
> On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:
>
>> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
>> open! Downloading again would meaning paying again because I have no way to
>> find my ID number!
>>
>> ​CE
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Those using previous versions

[Michele Lewis]

Those using previous version of Legacy (8 and earlier). You will not be
updating. This will probably not be a problem for you guys. If your
antivirus software gives you a fit you will need to add all of the Legacy
.exe files as exceptions. Worst case scenario would be that your antivirus
won't let you override. If that is the case, you will have to turn your
antivirus off while using Legacy or change antivirus programs. I doubt that
any of this will be necessary. 

 

Michele Simmons Lewis, CGR

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Michele Lewis]

Here is the answer to the User32.dll error

 

http://support.legacyfamilytree.com/article/AA-00341

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

  mich...@legacyfamilytree.com 

  www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of 
Ronald Plaisted
Sent: Wednesday, January 22, 2020 6:38 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

 

Now I get this error msg when I try to install

 

On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall mailto:lavernh...@gmail.com> > wrote:

I have the same questions as Jenny Goldsworthy posted. I am on Legacy Deluxe v8 
and have the last build.  What's going to happen if we do not update by 1/26? 

Thanks,

Lavern Hall

 



 



 

On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy mailto:jenny.goldswor...@xtra.co.nz> > wrote:

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too? 
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis   > wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com    
> www.legacyfamilytree.com 
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com  
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com  
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com  
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

Now I get this error msg when I try to install

On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall  wrote:

> I have the same questions as Jenny Goldsworthy posted. I am on Legacy
> Deluxe v8 and have the last build.  What's going to happen if we do not
> update by 1/26?
> Thanks,
> Lavern Hall
>
>
>
> On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy <
> jenny.goldswor...@xtra.co.nz> wrote:
>
>> RE: the announcement about updating before 26 January 2020.
>> Does this only apply to Legacy 9?
>> Or is it for all the previous versions too?
>> I am still using Legacy 8 paid version.
>> Thanks
>> Jen
>>
>> > On 23 January 2020 at 07:33 Michele Lewis 
>> wrote:
>> >
>> >
>> > ANNOUNCEMENT:
>> >
>> > We just released an update that is a priority. This update has our new
>> > Windows security certificates which will be good for 3 years. Please
>> update
>> > before January 26, 2020.
>> >
>> > If you are a Legacy Deluxe user you can update via the Legacy home tab.
>> If
>> > you are a free standard version user you can update here:
>> >
>> > https://legacyfamilytree.com/DownloadUpdate.asp
>> >
>> > You can also see the complete Revision List for this update here:
>> > https://legacyfamilytree.com/RevisionHistory9.asp
>> >
>> >
>> > Michele Simmons Lewis, CGR
>> > Legacy Educator
>> > Legacy Family Tree/MyHeritage
>> > mich...@legacyfamilytree.com
>> > www.legacyfamilytree.com
>> >
>> >
>> >
>> >
>> > --
>> >
>> > LegacyUserGroup mailing list
>> > LegacyUserGroup@legacyusers.com
>> > To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> > Archives at:
>> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Lavern Hall]

I have the same questions as Jenny Goldsworthy posted. I am on Legacy
Deluxe v8 and have the last build.  What's going to happen if we do not
update by 1/26?
Thanks,
Lavern Hall



On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy <
jenny.goldswor...@xtra.co.nz> wrote:

> RE: the announcement about updating before 26 January 2020.
> Does this only apply to Legacy 9?
> Or is it for all the previous versions too?
> I am still using Legacy 8 paid version.
> Thanks
> Jen
>
> > On 23 January 2020 at 07:33 Michele Lewis 
> wrote:
> >
> >
> > ANNOUNCEMENT:
> >
> > We just released an update that is a priority. This update has our new
> > Windows security certificates which will be good for 3 years. Please
> update
> > before January 26, 2020.
> >
> > If you are a Legacy Deluxe user you can update via the Legacy home tab.
> If
> > you are a free standard version user you can update here:
> >
> > https://legacyfamilytree.com/DownloadUpdate.asp
> >
> > You can also see the complete Revision List for this update here:
> > https://legacyfamilytree.com/RevisionHistory9.asp
> >
> >
> > Michele Simmons Lewis, CGR
> > Legacy Educator
> > Legacy Family Tree/MyHeritage
> > mich...@legacyfamilytree.com
> > www.legacyfamilytree.com
> >
> >
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Jenny Goldsworthy]

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too? 
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis  
> wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com  
> www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Jack Earnshaw]

Went to the Legacy web site and downloaded the update. Windows wouldn't run
it as was blocked by Windows Defender. Managed to override this by "run
anyway". Updated OK, but won't allow any access to the internet when
running. Presumably there is a setting in Windows Defender that needs to be
altered. Tried a couple of them but these haven't cured it.
Any ideas?
Jack

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Jack Earnshaw
Sent: 22 January 2020 22:48
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff

I can't "check for updates" as the program says I am not connected to the
internet. Same for Legacy News on the home page. I am connected and even
restarted my machine in case there was a glitch. Is there a problem at the
Legacy end?

Jack




-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Jack Earnshaw]

I can't "check for updates" as the program says I am not connected to the
internet. Same for Legacy News on the home page. I am connected and even
restarted my machine in case there was a glitch. Is there a problem at the
Legacy end?

Jack

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Michele Lewis
Sent: 22 January 2020 18:34
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/


-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Michele Morrison]

Could Michele Lewis please answer?
TIA.

On Thu, 23 Jan 2020 at 8:45 am, Michele Morrison 
wrote:

> I have downloaded the Deluxe update but it is not in my downloads folder.
> Once downloaded, do I need to 'run' it?  If I don't, is there anything
> further I need to do.
> Thank you.
>
> *Michele*
>
>
>
>
>
> On Thu, 23 Jan 2020 at 07:12, sarah hughes  wrote:
>
>> My AVG anti-virus made me wait while they checked it out, but they came
>> back and said it was kosher.
>>
>> On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted <
>> cornvillescrol...@gmail.com> wrote:
>>
>>>  Thank you.
>>>
>>>
>>>
>>> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
>>> mich...@legacyfamilytree.com> wrote:
>>>
 Some anti-viruses are very aggressive when it comes to new
 certificates. They won’t allow an install until a certain number of
 downloads have already taken place. You will have to disable Norton just
 long enough to get the download on your computer and then crank it right
 back up.

 On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
 cornvillescrol...@gmail.com> wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home
>> tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
 --
 Michele Simmons Lewis, CG®
 Legacy Educator
 Legacy Family Tree/MyHeritage
 mich...@legacyfamilytree.com
 https://legacyfamilytree.com

 --

 LegacyUserGroup mailing list
 LegacyUserGroup@legacyusers.com
 To manage your subscription and unsubscribe
 http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
 Archives at:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
*Michele*
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Chris Hill]

Well my copy of Norton had no issues with the auto-update from the Legacy
program.

Regards

Chris

>From my Motorola G6+

On Wed, 22 Jan 2020, 19:57 Ronald Plaisted, 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Ronald Bernier via LegacyUserGroup]

The information I read is that if you don’t update before 1/26, after that date 
Legacy will not open until you do run the update.

Sent from ProtonMail Mobile

On Wed, Jan 22, 2020 at 5:11 PM, STEPHEN GRAHAM  
wrote:

> What happens after 01/26/20? Can't update at this time.
>
>> On January 22, 2020 at 10:33 AM Michele Lewis  
>> wrote:
>>
>>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe 
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[STEPHEN GRAHAM]

What happens after 01/26/20? Can't update at this time.

> On January 22, 2020 at 10:33 AM Michele Lewis  
> wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com  
> www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Jennie Matheson]

No problems here with Norton security

Jennie

On Thu, Jan 23, 2020 at 6:57 AM Ronald Plaisted 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Michele Morrison]

I have downloaded the Deluxe update but it is not in my downloads folder.
Once downloaded, do I need to 'run' it?  If I don't, is there anything
further I need to do.
Thank you.

*Michele*





On Thu, 23 Jan 2020 at 07:12, sarah hughes  wrote:

> My AVG anti-virus made me wait while they checked it out, but they came
> back and said it was kosher.
>
> On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted 
> wrote:
>
>>  Thank you.
>>
>>
>>
>> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
>> mich...@legacyfamilytree.com> wrote:
>>
>>> Some anti-viruses are very aggressive when it comes to new certificates.
>>> They won’t allow an install until a certain number of downloads have
>>> already taken place. You will have to disable Norton just long enough to
>>> get the download on your computer and then crank it right back up.
>>>
>>> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
>>> cornvillescrol...@gmail.com> wrote:
>>>
 My norton security will not let me install this update

 On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
 mich...@legacyfamilytree.com> wrote:

> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please
> update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home
> tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
 --

 LegacyUserGroup mailing list
 LegacyUserGroup@legacyusers.com
 To manage your subscription and unsubscribe
 http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
 Archives at:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

>>> --
>>> Michele Simmons Lewis, CG®
>>> Legacy Educator
>>> Legacy Family Tree/MyHeritage
>>> mich...@legacyfamilytree.com
>>> https://legacyfamilytree.com
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] New feature!

[Michele Lewis]

The developers have added a new feature to the Legacy FamilySearch
interface. Check it out!

https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
https://legacyfamilytree.com
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Kathy Almquist]

You can contact Legacy and get your number


On Wed, Jan 22, 2020 at 1:28 PM Ronald Plaisted 
wrote:

> I downloaded the program again but norton data protection will not let me
> intall.
>
> On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:
>
>> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
>> open! Downloading again would meaning paying again because I have no way to
>> find my ID number!
>>
>> ​CE
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Legacy 9 won't open = can't upgrade

[Ronald Plaisted]

I downloaded the program again but norton data protection will not let me
intall.

On Wed, Jan 22, 2020 at 1:17 PM CE WOOD  wrote:

> I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't
> open! Downloading again would meaning paying again because I have no way to
> find my ID number!
>
> ​CE
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Legacy 9 won't open = can't upgrade

[CE WOOD]

I received the notice about upgrading ASAP, but Legacy 9 Deluxe won't open! 
Downloading again would meaning paying again because I have no way to find my 
ID number!

​CE

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[sarah hughes]

My AVG anti-virus made me wait while they checked it out, but they came
back and said it was kosher.

On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted 
wrote:

>  Thank you.
>
>
>
> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> Some anti-viruses are very aggressive when it comes to new certificates.
>> They won’t allow an install until a certain number of downloads have
>> already taken place. You will have to disable Norton just long enough to
>> get the download on your computer and then crank it right back up.
>>
>> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
>> cornvillescrol...@gmail.com> wrote:
>>
>>> My norton security will not let me install this update
>>>
>>> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
>>> mich...@legacyfamilytree.com> wrote:
>>>
 ANNOUNCEMENT:

 We just released an update that is a priority. This update has our new
 Windows security certificates which will be good for 3 years. Please
 update
 before January 26, 2020.

 If you are a Legacy Deluxe user you can update via the Legacy home tab.
 If
 you are a free standard version user you can update here:

 https://legacyfamilytree.com/DownloadUpdate.asp

 You can also see the complete Revision List for this update here:
 https://legacyfamilytree.com/RevisionHistory9.asp


 Michele Simmons Lewis, CGR
 Legacy Educator
 Legacy Family Tree/MyHeritage
 mich...@legacyfamilytree.com
 www.legacyfamilytree.com




 --

 LegacyUserGroup mailing list
 LegacyUserGroup@legacyusers.com
 To manage your subscription and unsubscribe
 http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
 Archives at:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>> Michele Simmons Lewis, CG®
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> https://legacyfamilytree.com
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

 Thank you.



On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis 
wrote:

> Some anti-viruses are very aggressive when it comes to new certificates.
> They won’t allow an install until a certain number of downloads have
> already taken place. You will have to disable Norton just long enough to
> get the download on your computer and then crank it right back up.
>
> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted 
> wrote:
>
>> My norton security will not let me install this update
>>
>> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
>> mich...@legacyfamilytree.com> wrote:
>>
>>> ANNOUNCEMENT:
>>>
>>> We just released an update that is a priority. This update has our new
>>> Windows security certificates which will be good for 3 years. Please
>>> update
>>> before January 26, 2020.
>>>
>>> If you are a Legacy Deluxe user you can update via the Legacy home tab.
>>> If
>>> you are a free standard version user you can update here:
>>>
>>> https://legacyfamilytree.com/DownloadUpdate.asp
>>>
>>> You can also see the complete Revision List for this update here:
>>> https://legacyfamilytree.com/RevisionHistory9.asp
>>>
>>>
>>> Michele Simmons Lewis, CGR
>>> Legacy Educator
>>> Legacy Family Tree/MyHeritage
>>> mich...@legacyfamilytree.com
>>> www.legacyfamilytree.com
>>>
>>>
>>>
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
> Michele Simmons Lewis, CG®
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> https://legacyfamilytree.com
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Michele Lewis]

Some anti-viruses are very aggressive when it comes to new certificates.
They won’t allow an install until a certain number of downloads have
already taken place. You will have to disable Norton just long enough to
get the download on your computer and then crank it right back up.

On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
https://legacyfamilytree.com
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

My norton security will not let me install this update

On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis 
wrote:

> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Announcement from the staff

[Michele Lewis]

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/