Re: [LegacyUG] Size of file

2016-05-23 Thread Jairmie French 
File size is not just the amount of people in your file.  If you believe
your file is to big because of additions/deletions then run a file>file
maintenance>check/repair on your file (do this twice).  Then run a
file>file maintenance>compact file.  This will remove anything not supposed
to be in your file.

Please keep in mind that sources, notes, etc all play into your file size.
I have seen customers with 300,000 people in their file over 1.3 GB's and I
have seen customers with over a million people with just shy of a Gig.  The
big difference was that the 1.3 GB file had over 3 million sources and the
other one had little to no source material.


Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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On Mon, May 23, 2016 at 11:14 AM, MikeFry  wrote:

> On 23 May 2016 5:53 PM, Pat Hickin wrote:
>
> I have fewer than 11,000 people in my database, but its size is 55MB.  I am
>> amazed that it is so large.
>>
>> Can someone tell me why?
>>
>
> Lots of deletions and additions?
>
> --
> Regards,
> Mike Fry (Jhb)
>
> --
>
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Re: [LegacyUG] Legacy Version 8

2016-01-22 Thread Jairmie French 
Bill,

Yes you can install the free version Legacy 8 to a second computer and then
use your name and customer number to unlock the deluxe features.  You can
download the free version from the following site:

http://www.legacyfamilytree.com/DownloadLegacy.asp

You can find your customer number in your program on your old computer by
going to file>file properties.



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Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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On Fri, Jan 22, 2016 at 5:07 PM, Bill Hoff  wrote:

> Is it allowed that Legacy 8 Deluxe Edition which I purchased a couple
> years ago be downloaded to a second computer or must I purchase an
> additional copy?  I can’t seem to break into my Legacy account as the
> password is not recognized and can’t get a response for help with that as
> my only email address I’ve had since 2005 is not recognized.  All works
> well with the Legacy software I use on my home computer, able to download
> updates without difficulty, but I want to also have Legacy access to a
> computer I use when traveling.  Any help is much appreciated.
>
> Bill
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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Re: [LegacyUG] Error Creating Appdata Folders

2016-01-05 Thread Jairmie French 
Dan,

Try the steps at the following site:

http://support.legacyfamilytree.com/article/AA-01028

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Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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On Tue, Jan 5, 2016 at 10:01 AM, Dan WJJT Griffin 
wrote:

> Hi All,
>
>
>
>I just tried numerous times installing and uninstalling LegacyDeluxe
> and keep getting;
>
>
>
> Error Creating Appdata folders for Appdata, Appdata/Books, Appdata/Log and
> Appdata/Usr folders
>
>
>
>
>
> Once I clicked the OK button in each message I got a Runtime Error 76 "
> Path Not Found".
>
>
>
> I am running a fully updated Windows 10.
>
>
>
>
>
> Any ideas how to solve?
>
> Thanks,
>
> Dan
>
>
>
>
>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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Re: [LegacyUG] Error Creating Appdata Folders

2016-01-05 Thread Jairmie French 
Please send an email to supp...@legacyfamilytree.com.  That way we can
track the problem and we can try a few other steps there.
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Sincerely,

Jairmie
Technical Support
Legacy Family Tree

Sign up for our genealogy webinars (free) or view past webinars at
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On Tue, Jan 5, 2016 at 10:16 AM, Dan WJJT Griffin <griffintr...@gmail.com>
wrote:

> I have tried that and didn't work.  I looked at the user group facebook
> page and no body looked to have appdata folders not creating.
>
>
>
> That's why contacting.
>
>
>
>
>
> *From:* Jairmie French [mailto:jair...@legacyfamilytree.com]
> *Sent:* January 5, 2016 11:12 AM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* Re: [LegacyUG] Error Creating Appdata Folders
>
>
>
> Dan,
>
> Try the steps at the following site:
>
> http://support.legacyfamilytree.com/article/AA-01028
>
> [image: Image removed by sender.]
> <https://www.avast.com/sig-email?utm_medium=email_source=link_campaign=sig-email_content=webmail>
>
> This email has been sent from a virus-free computer protected by Avast.
> www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email_source=link_campaign=sig-email_content=webmail>
>
>
>
> Sincerely,
>
> Jairmie
> Technical Support
> Legacy Family Tree
>
> Sign up for our genealogy webinars (free) or view past webinars at
> www.FamilyTreeWebinars.com.
>
> Follow us on Facebook (http://www.facebook.com/LegacyFamilyTree) and our
> blog (http://news.LegacyFamilyTree.com).
>
>
>
> On Tue, Jan 5, 2016 at 10:01 AM, Dan WJJT Griffin <griffintr...@gmail.com>
> wrote:
>
> Hi All,
>
>
>
>I just tried numerous times installing and uninstalling LegacyDeluxe
> and keep getting;
>
>
>
> Error Creating Appdata folders for Appdata, Appdata/Books, Appdata/Log and
> Appdata/Usr folders
>
>
>
>
>
> Once I clicked the OK button in each message I got a Runtime Error 76 "
> Path Not Found".
>
>
>
> I am running a fully updated Windows 10.
>
>
>
>
>
> Any ideas how to solve?
>
> Thanks,
>
> Dan
>
>
>
>
>
>
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
>
> Legacy User Group guidelines:
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> Archived messages after Nov. 21 2009:
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
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>




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Re: [LegacyUG] LFT under Linux?

2015-11-06 Thread Jairmie French 
I personally used Windows 7 for the longest time.  It was by far my
favorite OS.  When I was forced to move to 8 I did not like it but now that
I am using 10 I love it (it feels like 7).  I do not know if you have given
10 a try but I suggest that you try it.  Legacy works well on Windows 10
and if you do run into any issues with Windows 10 and Legacy we urge you to
contact us at support and we will be more than happy to walk you through
the issue.


Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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On Fri, Nov 6, 2015 at 4:32 PM, Gene Wheeler  wrote:

> Thanks, Cliff!  I was afraid that was the case.  I'm about to dump Windows
> 7 as I don't want to be forced to use Win 8 or 10.  I hope I don't have to
> abandon LFT in the process.
>
> Gene
>
> On Fri, Nov 6, 2015 at 4:19 PM, Cliff Gittens 
> wrote:
>
>> Gene,
>>
>> I tried using LFT with Mint and Ubuntu in conjunction with Crossover by
>> Codeweavers.   However, Crossover does not function with the current
>> version of LFT.  Crossover advised that updating their software to function
>> with LFT would be placed on there work plan but it was not a priority and
>> there was no timeline available as to when it might be updated.
>>
>> I also tried Sun's virtual machine to run LFT but was not successful.
>>
>> It was about at this point that I came to the conclusion that there
>> weren't enough benefits in running a linux system, primarily because of the
>> absence of really good software.  Both Mint and Ubuntu worked flawlessly I
>> was really impressed.  The available application software was free but
>> didn't work very well for me.
>>
>>
>>
>> Cliff Gittens
>>
>>
>>
>> --
>> Date: Fri, 6 Nov 2015 14:23:09 -0600
>> Subject: [LegacyUG] LFT under Linux?
>> From: bridge...@gmail.com
>> To: legacyusergroup@LegacyUsers.com
>>
>> Does anyone have experience in running the current version of LFT under
>> Linus?  If so, which version of LInux?  Thanks!
>>
>> Gene
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://support.legacyfamilytree.com
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://support.legacyfamilytree.com
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
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> on our blog (http://news.LegacyFamilyTree.com).
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>




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Re: [LegacyUG] RE: Legacy8.lng file

2015-04-29 Thread Jairmie French 
Gene,

Please close Legacy 8 and browse to DocumentsLegacy Family Tree_AppData
and delete the legacy8.lng file.

Next browse to C-DriveProgram Files(X86)Legacy8 and delete the
legacy8.lng file.

Now try downloading Legacy 8 update from our site:

http://www.legacyfamilytree.com/DownloadUpdate.asp

If you are still having problems please feel free to send tech support an
email at supp...@legacyfamilytree.com


Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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On Wed, Apr 29, 2015 at 2:12 PM, Gene C. Harris genechar...@outlook.com
wrote:

 I have downloaded Legacy 83 times and installed it and keep getting
 this error:

 Warning
 The language file Legacy8.lng is the wrong version.
 Expected Version: 26Feb2015 22:23:11 YourVersion:  05 Dec 2014 11:38:50
 To fix this problem you should re-install Legacy, Go to our web site and
 click on any of the download links to get the latest version:
 www. LegacyFamilyTree. com
 OK

 I am using on a Windows 7/8.1 operating system.any ideas?


 *Gene Harris*


 On some positions, Cowardice asks the question ‘Is it safe?'

 Expediency asks the question ‘is it politic?' And Vanity comes

 along and asks the question ‘Is it popular?' But Conscience

 asks the question ‘Is it right?' And there comes a time when

 one must take a position that is neither safe, nor politic, nor popular,

 but he must do it because Conscience tells him it is right.






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Re: [LegacyUG] Letter case of surnames

2015-04-27 Thread Jairmie French 
Gillian,

Go to the tools menu at the top of Legacy 8 and click the Potential
Problems button.  In the follow Potential Problems screen go to the
standardization tab and uncheck the option Surname entered as all
uppercase at the bottom.

On Mon, Apr 27, 2015 at 10:45 AM, Gillian Häkli gill...@saunalahti.fi
wrote:

   Hi list,

 I downloaded Legacy deluxe 8 version 8.0.0.473 for a second time to
 replace a corrupted file. Everything’s fine except it refuses to remember
 that I really do want the letter case of surnames to be upper case. I
 ticked upper case in both 3.3 Letter Case of Surnames and 3.4 Displaying
 Surnames (Options/Customise) and clicked Save, but the next time I go into
 Legacy, I get the same little red ball (Potential Problem) against all the
 surnames telling me they’re in Upper Case. Well, of course they are,
 because that’s how I want them. Please, can someone tell me how to get rid
 of the red ball.

 Regards,
 Gillian Hakli


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--

Sincerely,

Jairmie
Technical Support
Legacy Family Tree

Sign up for our genealogy webinars (free) or view past webinars at
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Re: [LegacyUG] 8.0.0.425 error updating ?

2014-05-19 Thread Jairmie French 
Paula,

Do not worry about the partial download.  When you download the update from
our website it will do the full download and fix any problems.

Sincerely,

Jairmie
Technical Support
Legacy Family Tree

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