Re: [LegacyUG] Backing up to the cloud

[decfam]

Hi Michele I have had great response from you with previous questions and thank 
for it. But what is happening now is appalling. We are getting no explanation 
from my heritage as to why things are going wrong, why did they have to change 
their API for example no explanation given. I think the users of Legacy deserve 
much better answers. The Map problem is a laugh while other companies have no 
problems to my knowledge, yet there is no real explanation as to what is 
happening apart from soft changing coding.  what stage are the programmers 
at ,are they near fixing it or miles away from it, Why is it taking so long 
surely they can give us some kind of info to help us to be patient. It has been 
a long time now. Sadly I have been looking at other programmes with maps 
considering moving, never dreamed I would do this as I had been very happy with 
Legacy. Maps was very important to me as I am sure to others as well. But it is 
getting very frustrating, waiting, waiting, waiting but no news of any kind. 
Very sad. Please I know its not your fault and please to give me “they dont 
give out info re when it might be ready”.We want real answers from My Heritage. 
Declan Chalmers


From: dec...@eircom.net
Sent: Tuesday, June 4, 2019 7:33 PM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud

First Maps now hints, server and cloud with no indication as to when these will 
be corrected. We are paid for things we have not got. Is it the beginning of 
the end of Legacy? I am a long time user of Legacy and have not  complained but 
what is happening especially re the maps cant be let go . Declan Chalmers
From: Michele Lewis
Sent: Tuesday, June 4, 2019 6:42 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud

The problem with the Hints has nothing to do with the server. MyHeritage had an 
API (programming code) change on their side which caused us to have to make a 
code change on our side.

The Legacy download IS housed on the broken server so we parked a copy on the 
Amazon server that houses the Legacy webinar site and we can give anyone who 
needs it a direct link to it.

Michele

On Mon, Jun 3, 2019 at 22:27 CE WOOD  wrote:

  If the problem was just the Legacy Cloud backup, that would be 
understandable, but, from the many comments to the contrary, both from beta 
testers posting here and users, the whole Legacy program was affected, and 
version 9 could not be downloaded! We were advised that many of the problems 
with Legacy were affected, such as Hints, and could not be remedied until the 
programmers were able to reprogram! That the Legacy program was lost by 
MyHeritage is inexcusable.


  ​CE




--

  From: LegacyUserGroup  on behalf of 
Ronald Bernier via LegacyUserGroup 
  Sent: Monday, June 3, 2019 2:00 PM
  To: Legacy User Group
  Cc: Ronald Bernier
  Subject: Re: [LegacyUG] Backing up to the cloud

  Apparently the sky is falling.  Of course, the banks, doctor’s office, etc. 
store critical data on their server(s) - therefore they must have a fail safe 
system.  A server that houses among other things FREE cloud back-up is far from 
being a critical system.


  Ronald Bernier
  Woonsocket, RI
  USA
  Sent from my iPhone

  On Jun 3, 2019, at 4:19 PM, CE WOOD  wrote:


You are 100% correct. Imagine if the servers at your bank, doctor's office, 
hospital, amazon, Google, ad infinitum, were out this long! Something else is 
going on here. Maintaining servers is a 24 hour duty. If MyHeritage had no 
total image backup, Legacy made a potentially lethal mistake. Friends and 
family who do server maintenance and programing for a living (MSFT, amazon, 
etc.) are certain there is something fishy about this whole thing. 


​CE


From: LegacyUserGroup  on behalf 
of Chris Hill 
Sent: Monday, June 3, 2019 11:50 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud

And also be aware that the current Legacy cloud backup system is broken,
following a server failure about 3 weeks ago.

Millennia (Legacy) and My Heritage have built a new server and currently
configuring it.

Don't ask me why it is taking so long. Most companies who lose a server
will get it back either directly, or through a Disaster Recovery
process, within a day - just think what Amazon would do if its servers 
crashed. I saw a report about 20 years ago, in the UK, that NO
businesses who had lost its servers, and had no recovery process,
actually survived as a business.

Regards

Chris

-- Original Message --
From: "Brian Kelly" 
To: legacyusergroup@legacyusers.com
Sent: 03/06/2019 18:41:25
Subject: Re: [LegacyUG] Backing up to the cloud

>Cloud Backup is free. Note that this is not a full service backup however, 
Only your data 

Re: [LegacyUG] Backing up to the cloud

[decfam]

First Maps now hints, server and cloud with no indication as to when these will 
be corrected. We are paid for things we have not got. Is it the beginning of 
the end of Legacy? I am a long time user of Legacy and have not  complained but 
what is happening especially re the maps cant be let go . Declan Chalmers
From: Michele Lewis
Sent: Tuesday, June 4, 2019 6:42 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud

The problem with the Hints has nothing to do with the server. MyHeritage had an 
API (programming code) change on their side which caused us to have to make a 
code change on our side.

The Legacy download IS housed on the broken server so we parked a copy on the 
Amazon server that houses the Legacy webinar site and we can give anyone who 
needs it a direct link to it.

Michele

On Mon, Jun 3, 2019 at 22:27 CE WOOD  wrote:

  If the problem was just the Legacy Cloud backup, that would be 
understandable, but, from the many comments to the contrary, both from beta 
testers posting here and users, the whole Legacy program was affected, and 
version 9 could not be downloaded! We were advised that many of the problems 
with Legacy were affected, such as Hints, and could not be remedied until the 
programmers were able to reprogram! That the Legacy program was lost by 
MyHeritage is inexcusable.


  ​CE




--

  From: LegacyUserGroup  on behalf of 
Ronald Bernier via LegacyUserGroup 
  Sent: Monday, June 3, 2019 2:00 PM
  To: Legacy User Group
  Cc: Ronald Bernier
  Subject: Re: [LegacyUG] Backing up to the cloud

  Apparently the sky is falling.  Of course, the banks, doctor’s office, etc. 
store critical data on their server(s) - therefore they must have a fail safe 
system.  A server that houses among other things FREE cloud back-up is far from 
being a critical system.


  Ronald Bernier
  Woonsocket, RI
  USA
  Sent from my iPhone

  On Jun 3, 2019, at 4:19 PM, CE WOOD  wrote:


You are 100% correct. Imagine if the servers at your bank, doctor's office, 
hospital, amazon, Google, ad infinitum, were out this long! Something else is 
going on here. Maintaining servers is a 24 hour duty. If MyHeritage had no 
total image backup, Legacy made a potentially lethal mistake. Friends and 
family who do server maintenance and programing for a living (MSFT, amazon, 
etc.) are certain there is something fishy about this whole thing. 


​CE


From: LegacyUserGroup  on behalf 
of Chris Hill 
Sent: Monday, June 3, 2019 11:50 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Backing up to the cloud

And also be aware that the current Legacy cloud backup system is broken,
following a server failure about 3 weeks ago.

Millennia (Legacy) and My Heritage have built a new server and currently
configuring it.

Don't ask me why it is taking so long. Most companies who lose a server
will get it back either directly, or through a Disaster Recovery
process, within a day - just think what Amazon would do if its servers 
crashed. I saw a report about 20 years ago, in the UK, that NO
businesses who had lost its servers, and had no recovery process,
actually survived as a business.

Regards

Chris

-- Original Message --
From: "Brian Kelly" 
To: legacyusergroup@legacyusers.com
Sent: 03/06/2019 18:41:25
Subject: Re: [LegacyUG] Backing up to the cloud

>Cloud Backup is free. Note that this is not a full service backup however, 
Only your data file is included and there is only one copy held. It is strongly 
recommended that you consider this an extra backup not your only one. If you 
have media linked to your file you will certainly need to back up the media 
separately.
>
>Security problems are no worse than any other cloud service. Hackers might 
get access to the server which contains the backups, no online service is risk 
free.
>
>Brian Kelly
>
>On 03-Jun.-19 1:33 p.m., Susan Osborne wrote:
>>Does it cost to use the backup to cloud feature in Legacy?
>>
>>Is there a problem with security if you use it?
>>
>>Susan
>>
>
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>Archives at:

Re: [LegacyUG] Legacy and FindAGrave

[decfam]

sorry to hear the sad news, prayers for him and his family. Declan Chalmers

From: John Goodwin
Sent: Tuesday, January 22, 2019 11:30 PM
To: Elmer Johnson via LegacyUserGroup
Subject: Re: [LegacyUG] Legacy and FindAGrave

Hi, I see you are on John Goodwin's emailing list. He passed away on Jan 6th. I 
am sorry to be the bearer of bad news, but you will not be receiving any more 
correspondence from him. Liz Goodwin, lizgood...@eastlink.ca

On 04/01/2019 11:13 a.m., Elmer Johnson via LegacyUserGroup wrote:

The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com.  Many other email
providers will also work but you will have to give them a try.






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Re: [LegacyUG] Documents

[decfam]

Hi there, Here is my effort to do something similar I think. I have a folder 
called Genealogical Office on my Computer in which I  keep every type of record 
relating to family, including BMD, Census and property  records, etc.  All 
these are numbered sequentially as I receive them.
In the Research Tab in Legacy I build references to all these as I research. eg:

My External  hard copy sources for him can be found in:-

Extracts: Vol.1 Births: Bir 24
Extracts: Vol.1 Baptisms, Bap 40 for first baptism
Extracts: Vol.1 Baptisms, Bap 41 for second baptism
Extracts: Vol.1 Weddings, Wed 3 for first marriage
Extracts: Vol.1 Marriages, Mar 2 for second marriage
Extracts: Vol.2 Census, C 34
Extracts: Vol.2 Miscellaneus, Mis 4 British National Archives, WW1 Medals 
document
Family Tradition: T5 to T14 copy of army documents
Family Tradition: T7 127 Commons rd  House documents
Family Tradition: T9 Driving Licence
Family Tradition: T10 to T14 Jeannie Gordon letters to him
Family Tradition: T42 Jeannie Gordon letter to him
Family Tradition: T40,41 His letters to compiler
Family Tradition: T45 Telegram re his death to compiler, Declan Chalmers  20 
Jul 1963
Family Tradition: T62 letter Army Records Office  to brother of compiler, James 
Chalmers 1965
Family Tradition: T64 letter Andrew Buchan to James Chalmers 1967
Extracts: Vol. Maps 2  Mp 1 Aerial photo of national school, Badenscoth he 
attended in Auchterless
Extracts: Vol. Maps 2  Mp 2 parishes of Aberdeenshire
Extracts: Vol. Maps 2  Mp 5 Upperthird, Auchterless, Aberdeenshire where he was 
born
PhotoVol.1  1-17 Photos of Birth place and early childhood
Family Tradition: T5 original army papers received 2002 from my brother Alec
Research: Vol. ResearchLog 1.1 Chalmers
Research: Vol. British Army, Diary of 1st Batt Gordon Highlanders 1914-1918
External Genealogical Descendant Scroll from Ancestor: James Chalmers RIN 29

I have also a printed version of above in binders so that I can easily  find 
any document re any person quickly.

When I do a report above will be placed almost directly after the vital records 
so it is at the start of info re each person.
Declan Chalmers



From: 2need...@gmail.com
Sent: Friday, February 23, 2018 4:39 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Documents



I include my file number in the description for each of my media files in 
Legacy. When I print a report, i will have to look up which one, I get bullet 
points of events with a thumbnail of the image and the file number as a caption.

I use Evernote and tag each document with the people it connects too. I find it 
a faster way to find all the documents and files related to an individual. It 
also serves as off site backup and I have access to it from any device. I can 
save files for off line viewing.

On Feb 22, 2018, at 5:58 PM, Gary Crull  wrote:


  To all who've replied

  The documents I refer to consist of any format you can think of: WORD, JPG, 
PDF, TIF.

  I store all my documents in the format -mm-dd (if known) 
Surname,Given,ID#, type document. So for this exercise for Henry say I have a 
birth record, marriage record, death notice, and a will. These would look like 
this:

  1910-01-28 Brown,Henry (990) - birth cert

  1932-07-13 Brown,Henry (990) - marriage cert

  1950-03-25 Brown,Henry (990) - death cert

  1950-03-02 Brown,Henry (990) - obit

  1949-02-02 Brown,Henry (990) - will

  What I've been mulling around is something for Henry Brown (Legacy ID 990) 
that would include his INDIVIDUAL sheet, or FGS, with any documents associated 
with his ID #.


  Thus, what I'd like is a 'container/report' for Henry Brown (990) his 
INDIVIDUAL SHEET, (or FGS) with all 5 of these documents in it.


  The only solution I've come up so far would be to manually create a separate 
'portfolio' for each individual in my database that would contain this 
information.


  I did take a look at CLOOZ and it looks like it might might have some 
promise. AND, the scrapbook option needs to be checked out further.


  Then again perhaps, my idea is a pie in the sky and fool hardy and 
unattainable one.


  gc



  On Thu, Feb 22, 2018 at 7:19 PM, Cathy Pinner  wrote:

Gary,
You can see from the responses that we're not sure what you want to do.

If you want a list of all media linked in Legacy and who it's linked to, 
then in Legacy go to View - Scrapbook choose your options and then click Print 
Media File List and on that next screen make sure you at least check "include 
description of what media is linked to"

If you want a list of everything you've scanned, then you need a 
program/utility that will print a directory. It's awhile since I've used one. 
In Windows 10 I find I can copy a list from File Explorer and paste it into 
something after I've copied something else from my clipboard extender program. 
I use Spartan from http://m8software.com/ but I'm sure the free version would 
work as well. 

Re: [LegacyUG] Documents

[decfam]

I believe Microsoft Access database, which is base for Legacy, can print 
documents out so it should be possible with legacy. Why not ask the programmers 
to work on this? Declan Chalmers
From: Mary Leek
Sent: Thursday, February 22, 2018 10:57 PM
To: 'Legacy User Group'
Subject: Re: [LegacyUG] Documents

Gary,



How are you wanting to use these scanned documents?



What format have you used for these scanned documents? Are they scanned as a 
graphic or are they in PDF format or a combination of formats?



Are you wanting to combine all of the documents pertaining to each individual 
into a single file, with the first page being, for instance, a printout 
something like the Legacy Individual Report or a Family group sheet might 
provide? If so, would this be geared toward a printed hard copy or something 
that could be shared electronically?



Congratulations on locating, scanning and linking this material to individuals 
in your database. I like to save items like this, too.



Mary









From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Gary Crull
Sent: Thursday, February 22, 2018 3:38 PM
To: Legacy User Group
Subject: [LegacyUG] Documents



I've been doing genealogy for over 35 years, having gathered a vast number of 
documents - birth/death/marriage certificates and licenses, obituaries, wills, 
probate info, newspaper articles etc -  some original, other's secondary.

I computerized back in the dark ages of personal computer technology (early 
70's) with an IBM PC Jr and a floppy disk, two if you could afford it! Thus, NO 
availability of storing anything on the computer. As technology advanced and 
scanners became available I scanned everything I had collected to new computers 
with ample HD's as well as adding new scanned information.

I was a late comer to LEGACY having used 3-4 other software products that went 
out of business over the years forcing me to upgrade to newer products. My last 
upgrade a few years back was to Legacy (v7.0) and I love it having kept updates 
to the present V9.0.

My problem, question??

I have several thousand scanned documents stored on my HD that I have linked to 
individuals in my Legacy database. Is there any way of preparing an output 
document that would show the individual AND any/all supporting documents 
gathered over decades of collecting? I'm not inclined at this stage of life to 
even attempt transcribing this supporting information in to any templates 
available in Legacy!

Suggestions are welcome.

Gary Crull

P.S. I don't use FACEBOOK so make sure any replies are posted to the forum






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Re: [LegacyUG] Master Location List maps

[decfam]

Hi I have no problem with maps   Declan Chalmers


From: Cathy Pinner 
Sent: Wednesday, August 23, 2017 9:37 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Master Location List maps


Ian and everyone,

There has been a change at BING maps who supply the maps (confirmed on the 
Legacy Test list) 

Mapping is now broken until we get an update to Legacy.
There is no way of knowing how long this will be

Cathy
Legacy Beta Tester

Ian Beach wrote:


  Just noticed that the map area in my Master Location List is only showing a
  greyed out area ie. No map

  I've used this many times before without any problem. Have tried re-installing
  Legacy v9.0.0.189 and also the GeoDataBase and rebooting the PC without any
  luck. Any help would be most appreciated.

  Ian

  Western Australia


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Re: [LegacyUG] Prep for Version 9

[decfam]

-Original Message- 
From: Michele/Support

Sent: Monday, April 17, 2017 4:09 PM
To: 'Legacy User Group'
Subject: [LegacyUG] Prep for Version 9

As we get closer to the release of Legacy 9 there are a couple of things I
want to tell you before you upgrade that will make things go smoother.

1) Make sure you have no broken media links
2) Do a check/repair on your file (Select FILE > FILE MAINTENANCE >
CHECK/REPAIR. Click PROCEED. If an error is found select NO so that the
check/repair will continue. If there are errors found, run the check repair
again until there are no errors. If there are any errors that Legacy can't
clear automatically, look at the log file that is generated and it will give
you the information you need to clear the errors manually.)
3) Backup your file

By the way. You should always do #1 and #2 before you backup your file as a
matter of routine.

That's it! Easy peasy. When you upgrade from Legacy 8 to 9 the upgrade will
go just like a normal update does. This isn't going to be the big deal like
it was when we upgraded from version 7 to version 8 because with that
upgrade we had a complete interface change, the installation was completely
different, and you had to manually convert your files. Not this
time  However, if you are upgrading from Legacy 7 or earlier to Legacy 9 you
will have to do the manual conversion process. Here is the info you need if
you are one of those people

http://support.legacyfamilytree.com/article/AA-00634

Having said all of that, all I can say is that the release is getting close
but I can't say exactly when the release will be so don't ask me.

P.S. It is possible you will lose some of your custom settings because of
the customization files might be changing a bit but there is something you
can do to minimize this. Go to OPTIONS > CUSTOMIZE. At the bottom of the
screen click OPTIONS FOR DEFAULT SETTINGS then SAVE ALL CURRENT SETTINGS AS
USER-DEFAULTS.

If you lose anything you can come back to this screen and this time select
RESET TO USER-DEFAULTS.

Having said that, there will be some new options in the options menu so you
will still need to go through the screens and select what you want for the
new stuff.


Michele Simmons Lewis, CG
Legacy Family Tree
mich...@legacyfamilytree.com
www.legacyfamilytree.com

Certified Genealogist is a registered trademark and the designation CG is a
service mark of the Board for Certification of Genealogists®, used under
license by Board certificants who meet competency standards.



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Re: [LegacyUG] Prep for Version 9

[decfam]

Thank you Michele Simmons Lewis for your very helpful hints for ver 9 
Declan Chalmers


-Original Message- 
From: Michele/Support

Sent: Monday, April 17, 2017 4:09 PM
To: 'Legacy User Group'
Subject: [LegacyUG] Prep for Version 9

As we get closer to the release of Legacy 9 there are a couple of things I
want to tell you before you upgrade that will make things go smoother.

1) Make sure you have no broken media links
2) Do a check/repair on your file (Select FILE > FILE MAINTENANCE >
CHECK/REPAIR. Click PROCEED. If an error is found select NO so that the
check/repair will continue. If there are errors found, run the check repair
again until there are no errors. If there are any errors that Legacy can't
clear automatically, look at the log file that is generated and it will give
you the information you need to clear the errors manually.)
3) Backup your file

By the way. You should always do #1 and #2 before you backup your file as a
matter of routine.

That's it! Easy peasy. When you upgrade from Legacy 8 to 9 the upgrade will
go just like a normal update does. This isn't going to be the big deal like
it was when we upgraded from version 7 to version 8 because with that
upgrade we had a complete interface change, the installation was completely
different, and you had to manually convert your files. Not this
time  However, if you are upgrading from Legacy 7 or earlier to Legacy 9 you
will have to do the manual conversion process. Here is the info you need if
you are one of those people

http://support.legacyfamilytree.com/article/AA-00634

Having said all of that, all I can say is that the release is getting close
but I can't say exactly when the release will be so don't ask me.

P.S. It is possible you will lose some of your custom settings because of
the customization files might be changing a bit but there is something you
can do to minimize this. Go to OPTIONS > CUSTOMIZE. At the bottom of the
screen click OPTIONS FOR DEFAULT SETTINGS then SAVE ALL CURRENT SETTINGS AS
USER-DEFAULTS.

If you lose anything you can come back to this screen and this time select
RESET TO USER-DEFAULTS.

Having said that, there will be some new options in the options menu so you
will still need to go through the screens and select what you want for the
new stuff.


Michele Simmons Lewis, CG
Legacy Family Tree
mich...@legacyfamilytree.com
www.legacyfamilytree.com

Certified Genealogist is a registered trademark and the designation CG is a
service mark of the Board for Certification of Genealogists®, used under
license by Board certificants who meet competency standards.



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Re: [LegacyUG] New Legacy Build Available

[decfam]

What is Windows 10 creators update? Declan Chalmers

-Original Message- 
From: Cathy Pinner

Sent: Saturday, April 15, 2017 9:05 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] New Legacy Build Available

Some of you will be all too aware that the Windows 10 Creators Update
broke the pop-up menus in Legacy.

A new build has been released that fixes them.

Cathy Pinner
beta tester

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Re: [LegacyUG] How to add a source citation to a photograph?

[decfam]

Hi Brian, There is no event called Photo in the list.  at least I cant see
it.  Declan Chalmers

-Original Message-
From: Brian L. Lightfoot
Sent: Sunday, June 14, 2015 12:26 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] How to add a source citation to a photograph?

There's always the creation of an Event called Photo. What's nice about
this is that your reports can then show several different photos of the same
person but at various ages.

Brian in CA


-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Saturday, June 13, 2015 2:22 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] How to add a source citation to a photograph?

Legacy has no way to link a source to a media file. Jenny's suggestion of
including the source in the Description field would be a good way to
indicate the source.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 11/06/2015 2:26 AM, Phil wrote:
 Hi all,

 Apologies if this has been asked before but is there a way to assign a
 source citation to a photograph?

 I have a number of images from a single source and want to indicate
 where they came from.

 Cheers,
 Phil.






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Re: [LegacyUG] Run-time error 3021. No current record.

[decfam]

Hi Pete Thank you for the detailed info. But I have to say that I seldum get 
this error. I have been using Legacy for a long time and could not be happier, 
it does everything I want from a genealogy programme.  I enter all kinds of 
events some I create myself without problems. In fact I think I have never got 
this error 3021.
Declan Chalmers genealogist for 44 years.

From: Forefathers Research
Sent: Saturday, May 30, 2015 1:33 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Run-time error 3021. No current record.

I am a professional genealogist. After over 30 years working in IT as a 
computer programmer, and over 25 years as an amateur family historian, I spent 
6 years studying for a higher certificate in genealogy, before turning 
full-time as a pro genealogist 3 years ago.

So I feel I am a fairly good position to be able to judge Legacy as a piece of 
genealogy software, both as a programmer myself and as a genealogist. And I am 
a big fan of Legacy: I use every day of my working life, and choose to use it 
in particular because I like its Source Writer system, the ease with which I 
can keep track of my sources, assign sources to events and produce reports.


But there is one aspect of Legacy which absolutely drives me barking mad and 
wastes a lot of my time every day of my working life, and that is the 
regularity with which Legacy crashes with the database error Run-time error 
3021. No current record.  See the screen dump attached - this happened to me 
just a few minutes ago. This was the eighth time this has happened to me so far 
today.


Now, I know you will say Ah. There's a fix for that. Yes, I know I am 
supposed to run File Maintenance, and I have dutifully run File Maintenance, 
not once but twice, every time this crash has occurred. It will then go away 
for half an hour or so, then come back again.


This is not an issue with any particular Legacy file either. I run many 
projects simultaneously and have at least one Legacy file for each project. 
This bug affects any and all of them. Recently, I created a new empty Legacy 
file from scratch for a new project, then started inputting data, and 
experienced a 3021 crash within the first 20 minutes. So it's not just 
something that affects big files that I've been working on for a long time,


I have reported this issue to Legacy repeatedly but do not seem to be able to 
get them to acknowledge that this is a bug. The view seems to be that telling 
me to run File Maintenance when it happens is acceptable. As an ex-programmer, 
I simply can't agree with that. I would be able to understand it and sympathise 
if they were to tell me it was a bug they couldn't find a fix for, but please 
don't try to tell me this is acceptable. It is the one thing that would make me 
consider adopting a different genealogy program, as it wastes so much of my 
time and causes me so much annoyance every single working day.


I have Googled the database error itself and it does seem to be a commonplace 
Microsoft Access error (see 
http://answers.microsoft.com/en-us/office/forum/office_2010-access/access-3021-error-no-current-record-found/5e37caf3-d243-41c5-904a-7d1e7c99c1e8)
 which any reputable piece of software should be able to trap and handle 
without crashing, i.e. forcing a restart of the program. So if the condition 
itself can't be avoided, surely Legacy should be able to detect it and handle 
it gracefully?


Does anyone else experience this or is it just me? If it's just me, then I 
suspect I'm using features that others don't very much. To be specific, the 
error occurs:


1. Only when I am adding an event.

2. Only with some event types.

3. Always when I have just input something into the date field. See screen dump 
attached: I had just entered a year in the date field and pressed tab to go to 
the next field.


Or is there some way to encourage Legacy to fix this?


Thanks


Pete


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Re: [LegacyUG] Multiple lines of Descent report

[decfam]

Thank you Jenny for your very quick responseDeclan Chalmers

-Original Message-
From: Jenny M Benson
Sent: Saturday, January 10, 2015 5:41 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Multiple lines of Descent report

On 10/01/2015 16:44, dec...@eircom.net wrote:
 I want to create a multiple lines od decent report and all goes well
 except for:-
 Title at top of page  = Descendants of [William Chalmers]
 Heading at top of each page (except the first)  = What do you put here?

If you leave the default text of Descendants of [FullName] in both
places you will see that the heading changes according to which Ancestor
is featured on that page.

For example, if you are reporting on the Descendants of William Chalmers
and John Doe, the pages for William's descendants will show Descendants
of William Chalmers and the pages showing John's descendants will show
Descendants of John Doe.

I wouldn't bother to change that, but you can change either or both to
whatever you want.

--
Jenny M Benson




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[LegacyUG] Multiple lines of Descent report

[decfam]

I want to create a multiple lines od decent report and all goes well except 
for:-
Title at top of page  = Descendants of [William Chalmers]
Heading at top of each page (except the first)  = What do you put here?
Declan Chalmers



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[LegacyUG] media relinker

[decfam]

when using media relinker it stops half way and computer crashes
Declan Chalmers


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