Re: [MlMt] Message in GMail web interface not appearing in mailmate
On 12 Aug 2022, at 2:49, Dibson T Hoffweiler wrote: > I’m new to the list. I’ve been using mailmate a few years, and only recently > started using more features. It’s been amazingly helpful for managing my > email. Thank you, Benny, for such a fantastic piece of software. Thanks for using it! > I recently searched for a message from someone and it wasn’t coming up. I > assumed I had bad search terms, or maybe that I misremembered it’s existence. > I found the email on the GMail web app, and then tried searching again - > still couldn’t find it. I then went into the sources view, which I assume > has all email from the gmail account, and sure enough the email isn’t there. > It’s a short thread: 2 messages from someone else, 1 from myself. I can see > my sent message, but not the two from my correspondent. > > Anyone have any insight into this? Or how to solve or further diagnose the > matter? As noted elsewhere in this thread, Gmail (Gimap) is not IMAP. It's a bit like an unintentional (I assume) variant of the old "embrace, extend, and exterminate" policy of Microsoft except that the last step never happened (and hopefully never will). The main problem is that it's impossible for an email client to just gracefully handle everything like the user would expect, because the email client doesn't know which mailboxes are really intended to be mailboxes and which are intended to be labels (tags in MailMate). Only the user knows. I strongly recommend reading this manual page: https://manual.mailmate-app.com/account_setup#gmail In general, I often see suggestions about re-adding accounts to MailMate. I do not recommend that. Most often it won't make a difference and it will definitely result in MailMate taking up more space for database index files. -- Benny ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
Nice job, Eric. FYI, in my case I have one Gmail account on my MM account. Structurally I’ve had difficulty with All Mail in G-World and don’t use it (turned off in Gmail settings). What I do use are specific non-Gmail archive mailboxes by year dating back to 2021. I backup the rest locally and remove them from the server entirely. I also notice that the Edit Subscriptions tab in IMAP settings on version 1.14, Test Build r5908 no longer works. So, I just saw this after updating a couple of days ago and consider this a bug which I will report to Benny. If this happens to you, the way I cleared it was to call up another non-G-Mail account, load the Edit Subscriptions there and go back to Gmail account. Using ONLY these G-specific default mailboxes in the sub-category list showing in MM inside a [Gmail] folder: * Drafts * SentMail * Trash The remainder of G-specific (default) mailboxes are turned off at the source settings. Respectfully, Henry Seiden - - Techworks Pro Co. E: infotechworksprocom W: http://techworkspro.com On 12 Aug 2022, at 7:47, Eric Sharakan wrote: On 12 Aug 2022, at 0:03, Dibson T Hoffweiler wrote: On 11 Aug 2022, at 20:04, Eric Sharakan wrote: I believe Mailmate assigns that label. My guess is that I archived those emails myself in the Gmail mobile app, which put them somewhere Mailmate can’t access (perhaps Gmail’s mysterious-to-me “All Mail”). Hmm, I doubt MM would have done assigned that (or any) label. I've been using MM with gmail for years, and I don't have any "Archive" label. I suspect your issue has more to do with the subscription settings you're having trouble loading. My guess was just that it moves messages to the “Archive” folder, which Gmail interprets as the “[Gmail]/Archive]” label. But I don’t really know. Ahh, that might be the case. I don't think I've ever tried to archive mail in my gmail account. I suspect your problem is related to this inability to load or control your gmail subscriptions. Some general things to try: - Wait longer for the subscription list to load. Walk away for 1/2 hour or so and come back and check. - Check your "IMAP access" settings in the gmail web interface. Make sure IMAP access is enabled. Sounds silly, but who knows? - Completely remove and re-add your gmail account in MM. I suspect that once you get the subscription list to load, you'll be able to control exactly what MM shows. FWIW, I subscribe to all the mailboxes listed, except the "[Gmail]/All Mail" one. Thanks for the suggestions: this time around it did load. I added the “All Mail” “Important” and “Starred” subscriptions, which got the missing messages in, but then added some messages in duplicate (Starred) and triplicate (Starred and Important). So I removed the gmail source, and added it back. Same initial problem. This time I just subscribed to “All Mail” and now it all looks good. Thank you, Henry and Eric, for making my first post such a friendly and helpful experience! Glad to hear it's working better. If you're seeing duplicates, try unsubscribing from "All Mail", while staying subscribed to the other mailboxes. -Eric Regards, Dibson T Hoffweiler ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
On 12 Aug 2022, at 0:03, Dibson T Hoffweiler wrote: > On 11 Aug 2022, at 20:04, Eric Sharakan wrote: > >>> I believe Mailmate assigns that label. My guess is that I archived those >>> emails myself in the Gmail mobile app, which put them somewhere Mailmate >>> can’t access (perhaps Gmail’s mysterious-to-me “All Mail”). >> >> Hmm, I doubt MM would have done assigned that (or any) label. I've been >> using MM with gmail for years, and I don't have any "Archive" label. >> >> I suspect your issue has more to do with the subscription settings you're >> having trouble loading. > > My guess was just that it moves messages to the “Archive” folder, which Gmail > interprets as the “[Gmail]/Archive]” label. But I don’t really know. Ahh, that might be the case. I don't think I've ever tried to archive mail in my gmail account. > >> I suspect your problem is related to this inability to load or control your >> gmail subscriptions. Some general things to try: >> >> - Wait longer for the subscription list to load. Walk away for 1/2 hour or >> so and come back and check. >> - Check your "IMAP access" settings in the gmail web interface. Make sure >> IMAP access is enabled. Sounds silly, but who knows? >> - Completely remove and re-add your gmail account in MM. >> >> I suspect that once you get the subscription list to load, you'll be able to >> control exactly what MM shows. FWIW, I subscribe to all the mailboxes >> listed, except the "[Gmail]/All Mail" one. > > Thanks for the suggestions: this time around it did load. I added the “All > Mail” “Important” and “Starred” subscriptions, which got the missing messages > in, but then added some messages in duplicate (Starred) and triplicate > (Starred and Important). So I removed the gmail source, and added it back. > Same initial problem. This time I just subscribed to “All Mail” and now it > all looks good. > > Thank you, Henry and Eric, for making my first post such a friendly and > helpful experience! Glad to hear it's working better. If you're seeing duplicates, try unsubscribing from "All Mail", while staying subscribed to the other mailboxes. -Eric > > Regards, > Dibson T Hoffweiler > > > ___ > mailmate mailing list > mailmate@lists.freron.com > https://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
On 11 Aug 2022, at 20:04, Eric Sharakan wrote: >> I believe Mailmate assigns that label. My guess is that I archived those >> emails myself in the Gmail mobile app, which put them somewhere Mailmate >> can’t access (perhaps Gmail’s mysterious-to-me “All Mail”). > > Hmm, I doubt MM would have done assigned that (or any) label. I've been > using MM with gmail for years, and I don't have any "Archive" label. > > I suspect your issue has more to do with the subscription settings you're > having trouble loading. My guess was just that it moves messages to the “Archive” folder, which Gmail interprets as the “[Gmail]/Archive]” label. But I don’t really know. > I suspect your problem is related to this inability to load or control your > gmail subscriptions. Some general things to try: > > - Wait longer for the subscription list to load. Walk away for 1/2 hour or > so and come back and check. > - Check your "IMAP access" settings in the gmail web interface. Make sure > IMAP access is enabled. Sounds silly, but who knows? > - Completely remove and re-add your gmail account in MM. > > I suspect that once you get the subscription list to load, you'll be able to > control exactly what MM shows. FWIW, I subscribe to all the mailboxes > listed, except the "[Gmail]/All Mail" one. Thanks for the suggestions: this time around it did load. I added the “All Mail” “Important” and “Starred” subscriptions, which got the missing messages in, but then added some messages in duplicate (Starred) and triplicate (Starred and Important). So I removed the gmail source, and added it back. Same initial problem. This time I just subscribed to “All Mail” and now it all looks good. Thank you, Henry and Eric, for making my first post such a friendly and helpful experience! Regards, Dibson T Hoffweiler ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
On 11 Aug 2022, at 22:26, Dibson T Hoffweiler wrote: Hi Henry, thanks for the response. My response inline below. On 11 Aug 2022, at 18:06, Henry Seiden wrote: If you say you found the item in Gmail, then where was it, in a mailbox other than standard ones, perhaps? Could it simply be in a place that’s not (allowed to be) accessible to MM? You haven’t given me much to go on. Great question. Emails in Gmail (web interface) with the label “[Gmail]/Archive” also appear in Mailmate. Emails without the label don’t appear in Mailmate. I believe Mailmate assigns that label. My guess is that I archived those emails myself in the Gmail mobile app, which put them somewhere Mailmate can’t access (perhaps Gmail’s mysterious-to-me “All Mail”). Hmm, I doubt MM would have done assigned that (or any) label. I've been using MM with gmail for years, and I don't have any "Archive" label. I suspect your issue has more to do with the subscription settings you're having trouble loading. Did you look in IMAP Preferences settings or Edit Subscriptions (File>Edit IMAP Settings>Edit Subscriptions), any of those unchecked mailboxes? When I open it, I see the ‘Subscriptions for “[myemail]@gmail.com”’ dialogue, but the list never populates - the loading spinner doesn’t stop, even after several minutes. The dialogue does load for this (non-Gmail) email account. Can other’s load the subscriptions for their Gmail accounts? Yes, and it takes only a second or two for mine to load. I do have the "ignore server subscription state for private namespaces" option selected in the subscription pane. I suspect your problem is related to this inability to load or control your gmail subscriptions. Some general things to try: - Wait longer for the subscription list to load. Walk away for 1/2 hour or so and come back and check. - Check your "IMAP access" settings in the gmail web interface. Make sure IMAP access is enabled. Sounds silly, but who knows? - Completely remove and re-add your gmail account in MM. I suspect that once you get the subscription list to load, you'll be able to control exactly what MM shows. FWIW, I subscribe to all the mailboxes listed, except the "[Gmail]/All Mail" one. Can’t say that I’ve had that issue with Gmail accounts and I do have a couple. So that’s what to check first. Working backward from where it is, surely you find it… It’s always the last place you look;)) Not trying to be flip, but I have seen this before in problem solving. This was very helpful. My workaround for the time being will be to not archive messages outside of Mailmate. If anyone has insight into the folder subscriptions not loading, or other solutions for this, I’d appreciate it. I’m tech savvy but the nuance of IMAP has always been a little unwieldy for me. I can relate! There's IMAP, and there's gmail's version of IMAP, which has its own level of "nuance". Mapping gmail's labels to IMAP mailboxes is just not a perfect fit. Good luck! -Eric Regards, Dibson ps: I first had this issues with version - 1.13.2r5673. I’ve now upgraded to 1.14 (5908). ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
Hi Henry, thanks for the response. My response inline below. On 11 Aug 2022, at 18:06, Henry Seiden wrote: > If you say you found the item in Gmail, then where was it, in a mailbox other > than standard ones, perhaps? Could it simply be in a place that’s not > (allowed to be) accessible to MM? You haven’t given me much to go on. Great question. Emails in Gmail (web interface) with the label “[Gmail]/Archive” also appear in Mailmate. Emails without the label don’t appear in Mailmate. I believe Mailmate assigns that label. My guess is that I archived those emails myself in the Gmail mobile app, which put them somewhere Mailmate can’t access (perhaps Gmail’s mysterious-to-me “All Mail”). > Did you look in IMAP Preferences settings or Edit Subscriptions (File>Edit > IMAP Settings>Edit Subscriptions), any of those unchecked mailboxes? When I open it, I see the ‘Subscriptions for “[myemail]@gmail.com”’ dialogue, but the list never populates - the loading spinner doesn’t stop, even after several minutes. The dialogue does load for this (non-Gmail) email account. Can other’s load the subscriptions for their Gmail accounts? > Can’t say that I’ve had that issue with Gmail accounts and I do have a > couple. So that’s what to check first. Working backward from where it is, > surely you find it… It’s always the last place you look;)) Not trying to be > flip, but I have seen this before in problem solving. This was very helpful. My workaround for the time being will be to not archive messages outside of Mailmate. If anyone has insight into the folder subscriptions not loading, or other solutions for this, I’d appreciate it. I’m tech savvy but the nuance of IMAP has always been a little unwieldy for me. Regards, Dibson ps: I first had this issues with version - 1.13.2r5673. I’ve now upgraded to 1.14 (5908). ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] Message in GMail web interface not appearing in mailmate
Hi Dibson, If you say you found the item in Gmail, then where was it, in a mailbox other than standard ones, perhaps? Could it simply be in a place that’s not (allowed to be) accessible to MM? You haven’t given me much to go on. Did you look in IMAP Preferences settings or Edit Subscriptions (File>Edit IMAP Settings>Edit Subscriptions), any of those unchecked mailboxes? Can’t say that I’ve had that issue with Gmail accounts and I do have a couple. So that’s what to check first. Working backward from where it is, surely you find it… It’s always the last place you look;)) Not trying to be flip, but I have seen this before in problem solving. Respectfully, Henry Seiden - - Techworks Pro Co. E: infotechworksprocom W: http://techworkspro.com On 11 Aug 2022, at 20:49, Dibson T Hoffweiler wrote: Hi everyone! I’m new to the list. I’ve been using mailmate a few years, and only recently started using more features. It’s been amazingly helpful for managing my email. Thank you, Benny, for such a fantastic piece of software. I recently searched for a message from someone and it wasn’t coming up. I assumed I had bad search terms, or maybe that I misremembered it’s existence. I found the email on the GMail web app, and then tried searching again - still couldn’t find it. I then went into the sources view, which I assume has all email from the gmail account, and sure enough the email isn’t there. It’s a short thread: 2 messages from someone else, 1 from myself. I can see my sent message, but not the two from my correspondent. Anyone have any insight into this? Or how to solve or further diagnose the matter? I had this issue on a prior version - 1.13.2r5673 - and I just now upgraded to Version 1.14 (5908), and I still can’t find it. Thank you! -Dibson T ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
[MlMt] Message in GMail web interface not appearing in mailmate
Hi everyone! I’m new to the list. I’ve been using mailmate a few years, and only recently started using more features. It’s been amazingly helpful for managing my email. Thank you, Benny, for such a fantastic piece of software. I recently searched for a message from someone and it wasn’t coming up. I assumed I had bad search terms, or maybe that I misremembered it’s existence. I found the email on the GMail web app, and then tried searching again - still couldn’t find it. I then went into the sources view, which I assume has all email from the gmail account, and sure enough the email isn’t there. It’s a short thread: 2 messages from someone else, 1 from myself. I can see my sent message, but not the two from my correspondent. Anyone have any insight into this? Or how to solve or further diagnose the matter? I had this issue on a prior version - 1.13.2r5673 - and I just now upgraded to Version 1.14 (5908), and I still can’t find it. Thank you! -Dibson T ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
