[MCN-L] JOB: Digital Product Manager at The Huntington

2021-04-09 Thread Heather Hart
Hi MCN friends,



We want you to join our team at The Huntington! We are hiring for a Digital 
Product Manager, Website and Digital Experience.



View and apply: 
https://huntingtonlibrary.wd1.myworkdayjobs.com/en-US/HuntingtonCareers/job/San-Marino/Digital-Product-Manager_R487



This is a brand-new role on my forming Digital team. The Digital Product 
Manager will oversee the technical evolution and development of The 
Huntington’s public-facing digital product portfolio, currently comprised of 
our main Drupal-based huntington.org website, as well as a constellation of 
supporting digital properties based on a range of technologies, including 
online collections websites emuseum.huntington.org and hdl.huntington.org, 
several educational curriculum websites, two e-commerce websites 
thehuntingtonstore.org and tickets.huntington.org, and mobile-app based audio 
tours. We envision a future with a streamlined suite of digital products that 
unify, disseminate, and celebrate the rich and diverse content housed with our 
library, art museum, botanical gardens.



Working closely with internal stakeholders and external agencies and web 
developers, the Digital Product Manager will help develop and then own The 
Huntington’s overall public-facing digital roadmap and manage the technical 
execution of those plans to ensure the development of world-class digital 
products that advance our mission. The Digital Product Manager will work 
alongside our existing website managers and content producers to manage the 
technical tools that help them do their job and deliver quality content about 
our collections.



The ideal candidate has a user-centric approach to product development, a 
strategic mindset, a collaborative and collegial demeanor, strong analytic and 
management skills and a track record of delivering successful content-rich 
websites in a cross-functional organizational structure, preferably for 
cultural organizations or digital media outlets. The successful applicant will 
not need to be a coder or a developer themselves, but should be a big picture 
thinker who is extremely comfortable with technology and web development 
concepts and enjoys rolling up their sleeves, is comfortable operating within 
complexity, is a proactive and creative problem-solver, and has a passion for 
connecting new and diverse audiences to the arts, humanities, and science 
through the power of technology.



Salary commensurate with experience - $90,000-$135,000. I realize this is a 
very wide band but this is a new role on a new team so we expect to tweak the 
job to match the right applicant.



Let me know if you have any questions.



Heather Hart

Vice President for Digital and Technology



The Huntington

Library, Art Museum, and Botanical Gardens

1151 Oxford Road, San Marino, CA 91108

huntington.org<https://www.huntington.org/>



T 626-405-3534

C 310-606-1215

E hh...@huntington.org<mailto:hh...@huntington.org>


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[MCN-L] (Awesome) Job Opportunity: Director of Information Technology at The Broad

2018-09-10 Thread Heather Hart
Hello MCN friends,

I might be biased, but there is a pretty amazing job available at The Broad 
right now. The Broad is a dynamic new contemporary art museum in downtown Los 
Angeles that welcomes 700,000+ annual visitors, and this position is a huge 
part of making us successful! This position is responsible for a wide range of 
both visitor-facing and back office functions in a start-up museum environment. 
Great colleagues, great energy, a great location, and never a dull moment!

The full job description is available on our website: 
https://www.thebroad.org/employment/director-of-information-technology.

Please spread the word! If you are interested, or know someone who might be, 
please feel free to reach out to me directly with any questions.

Thanks all,

Heather Hart
Director of Information Technology

The Broad

221 S. Grand Avenue
Los Angeles, CA 90012

213.232.6239 office
310.606.1215 cell
hh...@thebroad.org<mailto:hh...@thebroad.org>
www.thebroad.org<http://www.thebroad.org/>

Sign-up for the latest updates from The Broad<http://thebroad.org/signup>

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Re: [MCN-L] exhibit installation

2018-06-21 Thread Heather Hart
Hi Matt, 

I feel like the folks over at PACCIN might have something for you. 
http://www.paccin.org/forum.php 

Heather Hart | The Broad
213.232.6239
hh...@thebroad.org 

-Original Message-
From: mcn-l  On Behalf Of Matt Wheeler
Sent: Thursday, June 21, 2018 9:20 AM
To: Museum Computer Network Listserv 
Subject: [MCN-L] exhibit installation

Hello--

I'm looking for leads on a good 2-sided tape for mounting posters or placards 
in an exhibition space. Criteria would be the obvious paradox:
great holding strength but easy removal with minimal wall damage. I've seen 
products like this in use but didn't catch the names. Has anyone found the 
magic bullet?

Many thanks, happy solstice--Matt

--
Matt Wheeler,
Photography Archives,
Penobscot Marine Museum
Archives (207) 548-2529 ext. 211
5 Church Street, PO Box 498
Searsport, Maine 04974
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Re: [MCN-L] email marketing software

2017-06-06 Thread Heather Hart
Hey Christina, 

To chime in here, I think it really depends on what Mailchimp isn't doing for 
you right now and what your overall landscape looks like. I think Campaign 
Monitor is a great choice if you have a healthy budget and Salesforce 
integration is important to you but it does lack some of the most advanced 
automation features that you would get from an enterprise type system. We are 
working on Mautic but I think it still needs 6-9 months before it's mature 
enough for a casual user. The UI is good but we are still working through a lot 
of bugs. Feel free to give me a call if you want to chat offline.

Heather Hart | The Broad
213.232.6239
hh...@thebroad.org 

-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Mike 
Ellis
Sent: Tuesday, June 06, 2017 10:17 AM
To: Museum Computer Network Listserv <mcn-l@mcn.edu>
Subject: Re: [MCN-L] email marketing software

Since this thread started, MailChimp has started providing automation as part 
of their free plan.

FWIW we’ve therefore now moved back off ConvertKit and into MailChimp - and are 
using https://privy.com/ to do some really nice modal / intention based popups.


_

Mike Ellis

Thirty8 Digital: a small but perfectly formed digital agency 
http://thirty8.co.uk

** NEW: http://wpformuseums.com for people using WordPress in museums **
** Workshops, courses and free downloads: http://trainingdigital.co.uk **

On 6 Jun 2017, 18:15 +0100, Pan, Diana <diana_...@moma.org>, wrote:
> We at The Museum of Modern Art recently switched to Campaign Monitor. 
> So far, we like it - which really says a lot! It is easy to use and 
> has direct integrations to our CRM in Salesforce. We were able to 
> migrate emails off our previous platform and get up and running quite 
> quickly on Campaign Monitor. Feel free to reach out if you need more info. 
> Good luck.
>
> Diana
>
> On Tue, Jun 6, 2017 at 12:31 PM, David Green <red...@mac.com> wrote:
>
> > Have a look at GetResponse. We’re loving it at the Cultural Alliance 
> > of Fairfield County. We went through about four of these systems 
> > looking for one that handled images and texts flexibly and easily - 
> > and this handles lists nicely too. 24/7 chat help is very nice too.
> >
> >
> > > On Jun 6, 2017, at 12:23 PM, ChristinaDepaolo <
> > christinadepa...@gmail.com> wrote:
> > >
> > > Hi,
> > > I have been thinking about this posting on email marketing 
> > > solutions. We
> > are looking to an alternative to MailChimp - we love it, so no knock 
> > on the company. It doesn't quiet meet our needs right now.
> > >
> > > John and Heather - anything come out of your research that you can 
> > > pass
> > on?
> > >
> > > Thank you. Christina
> > >
> > > Sent from my iPhone
> > >
> > > > On Feb 22, 2017, at 4:26 PM, Heather Hart <hh...@thebroad.org> wrote:
> > > >
> > > > Mautic
> > > ___
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Re: [MCN-L] Website image cropping

2016-12-12 Thread Heather Hart
At The Broad, we do not crop any images without obtaining express permission 
directly from the rights holder and, often, the living artist (our works are 
all copyrighted). Cropping is usually reserved for promotional exhibition 
images, and web permission is sought at the same time as rights for the 
catalogue and any print and digital advertising. 

In all other cases, we try to never crop an artwork image. Our collection 
varies in aspect ratio drastically, but it IS possible to design for variable 
width and height images. This was very frustrating to several designers we 
tried to work with. In the end we had to structure our whole design based on 
that requirement, and I think the site is stronger for it. Even if we could 
crop, it was unpredictable to allow the website to automatically generate a 
cropped image. Custom generating thumbnails for every work based on a certain 
desired aspect ratio to accommodate a website design would have been a far 
greater investment of staff resources than simply imagining a design that 
wouldn't require it.  

Can't wait to see how you handle it!

Heather Hart | The Broad
213.232.6239
hh...@thebroad.org 


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Matt 
Morgan
Sent: Monday, December 12, 2016 8:39 AM
To: mcn-l@mcn.edu
Subject: Re: [MCN-L] Website image cropping

It's a problem, yes!

Whoever makes your printed posters can probably tell you how frequently your 
exh. images need permission/input before cropping. In my experience, on top of 
the literal rights issues, you also have the personality issues. E.g., when an 
important person (artist, curator, donor, collector) doesn't like the way 
something looks, you might not do it even if you're within your rights. 
Different museums may put different weight on the latter issue. I don't think 
I've ever cropped an artwork image without a curator having veto power; but 
that may not be the practice everywhere. Being clear about that ahead of time 
may save you a lot of effort down the road, if you can get authority to do it 
within your department.

Sometimes the "full view upon click" approach has helped with one or the other 
kind of issue. But even figuring out what the options are can be a time-sink. 
On the other hand, if you have a poster/print/advertising design department 
already securing permission for this kind of work, maybe you can tell them what 
aspect ratios work for you, and they can handle it.

What about resizing for responsive displays ... will the images retain the same 
shape and details at every size? Or will foreheads potentially get chopped off, 
etc. That may be important for everyone to understand and plan for.

best,
Matt

On 12/12/2016 11:15 AM, Chris Alexander wrote:
> Hello all
>
> We're currently redesigning our website and a question came up. I'm hoping to 
> cull some information from the museum community about how other museums 
> handle the same situation.
>
> On our exhibition page the redesign relies heavily on landscape image similar 
> to this - where text floats to the left of a landscape image then switches on 
> the next exhibit listing.
>
>   ***
> text  *   Image   *
>   ***
> ***  
> *   Image   *  text
> ***  
>   ***
> text  *   Image   *
>   ***
>
> The design requires the images to all be the same size for it to look it's 
> best, meaning they would be cropped in a lot of cases. We came across a lot 
> of museum sites with similar requirements during our discovery phase.
>
> My question is - how are museums handling this? Do you secure rights for 
> cropping artwork? How difficult has it been if so? Are museums offering a 
> full image view on click of the cropped image? Are there museums throwing 
> caution to the wind?
>
> Very interested in hearing from you all!
>
> Best regards,
>
> Chris Alexander
> Digital Media Manager
> Cantor Arts Center
> Stanford University
> 328 Lomita Drive
> Stanford, CA 94305-5060
>
> 650.723.6114 | cma...@stanford.edu 
> <mailto:cma...@stanford.edu> 
> <http://museum.stanford.edu/>http://museum.stanford.edu<http://museum.
> stanford.edu/> 
> <http://cantorcollections.stanford.edu/>http://cantorcollections.stanf
> ord.edu<http://cantorcollections.stanford.edu/>
>
>
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Re: [MCN-L] Ticketing software

2016-10-12 Thread Heather Hart
Hi Floyd,

We did a big survey of ticketing systems about 3 years ago. I am sure the 
market has evolved a lot since then, but at the time we were looking for a 
product with strong capabilities in timed ticketing and repeating events (both 
free and paid) with an easy to use mobile form factor, a nice looking and user 
experience-focused online purchase experience, and a modern level of 
integrate-ability (for example, to integrate with our website, CRM, app, and 
other systems) that was not going to break the bank. At the time there was 
nothing that really hit all of our marks. We decided to embark on building a 
new solution together with a technology partner and that product is just 
starting to get to a level of maturity that will allow them to bring other 
clients on board. The product is now called Ticketure, it is entirely api 
driven and as of now it works really great for our, admittedly unique, use 
case. The downside is that it is still very much under active development, so 
everything you need might not be there quite yet, but the pro is that the 
development is actually active - so features are rolled out very quickly, 
weekly or monthly rather than annually. There is also a lot of potential in 
leveraging the api to take over some of the tasks that traditionally have had 
to be built natively into a ticketing system. If you are interested, I would be 
happy to talk more off-list.

Best,

Heather Hart
Director of Information Technology

The Broad

221 S. Grand Avenue
Los Angeles, CA 90012

213.232.6239 office
310.606.1215 cell
hh...@thebroad.org  
www.thebroad.org


-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Sweeting III, Floyd
Sent: Wednesday, October 12, 2016 8:58 AM
To: Museum Computer Network Listserv (mcn-l@mcn.edu) <mcn-l@mcn.edu>
Subject: [MCN-L] Ticketing software

Colleagues,

Can any of you share which ticketing software you are using and what options, 
limitations they offer? Ballpark pricing would help too.
We are also interested in timed ticketing and online ticket sales. Any 
experiences you can share will be appreciated.

Thanks,

Floyd Thomas Sweeting III
Head, Technology & Digital Media

THE FRICK COLLECTION
1 East 70th Street
New York, NY   10021

(212) 547-6889 tel
(212) 547-0708 fax

www.frick.org

The information transmitted is intended only for the person or entity to which 
it is addressed and may contain confidential and/or privileged material. Any 
review, retransmission, dissemination or other use of, or taking of any action 
in reliance upon, this information by persons or entities other than the 
intended recipient is prohibited. If you received this in error, please contact 
the sender and delete the material from any computer.
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Re: [MCN-L] ISO workforce scheduling software recommendations

2015-10-23 Thread Heather Hart
Hi Micha, 

We are using When I Work (wheniwork.com) in a similar operation. We have a 
staff of 110 visitor services associates that we schedule in various shifts and 
posts across a 7 day operation and generally it seems to work really well for 
us. The visitor services staff seems to like it as well, although I must say 
that we made an effort to hire tech savvy associates. 

The one downside is that it does not integrate with our payroll processor 
(Paychex...).

I don't use it day to day, but I could get some specific questions answered for 
you if you have any. 

Best,

Heather Hart | The Broad
213.232.6239
hh...@thebroad.org 

-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Winkler 
Thomas, Micha
Sent: Friday, October 23, 2015 10:32 AM
To: 'mcn-l@mcn.edu' <mcn-l@mcn.edu>
Subject: [MCN-L] ISO workforce scheduling software recommendations

Hello, MCN,

I am researching scheduling software to meet the needs of scheduling 75-100 
front line staff who have multiple posts/ shifts/ credentials/ days off for a 6 
day operation. I have seen some recommendations from 2008 in the archives but 
am wondering if there is newer technology that others would recommend?

Thank you,

Micha L. Winkler Thomas
Management and Program Analyst
US Capitol
Capitol Visitor Center
Washington, DC, 20515
micha.winkler.tho...@aoc.gov<mailto:micha.winkler.tho...@aoc.gov>


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[MCN-L] Tablet/Laptop Storage and Charging Carts

2015-08-08 Thread Heather Hart
Has anyone had any experience with tablet/laptop/notebook/chromebook storage 
and charging devices? We are looking at purchasing a multi device charging cart 
for our visitor services team and there seem to be many brands all within the 
same general price point - for example:

http://www.averusa.com/classroom-technology/products/charging-cart/tabchargect2.asp
http://www.anthro.com/charging/carts/YES-Carts/tablet-cart#.VcOduflVhBc
http://www.ergotron.com/ProductsDetails/tabid/65/PRDID/940/language/en-US/Default.aspx
http://www.lockncharge.com/products/evo-40-laptop-cart-new/
etc.

If anyone has experience with anything like this or a recommendation (or 
warning) it would be appreciated.

Thanks,

Heather Hart
Director of Information Technology

The Broad

Please note our new address:
221 S. Grand Avenue
Los Angeles, CA 90012

213.232.6239 office
310.606.1215 cell
hh...@thebroad.orgmailto:hh...@thebroad.org
www.thebroad.orghttp://www.thebroad.org/

Sign-up for the latest updates from The Broadhttp://thebroad.org/signup

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[MCN-L] Disable email autocomplete from iPads?

2013-08-21 Thread Heather Hart
Hi Desi, 

Do you users email themselves from a webpage in Safari or from the native Mail 
app? It's hard to say without some more details about how this kiosk works, but:

If you are linking out to the Mail app, it seems like there is no good solution 
except restoring the devices occasionally, which is hardly an ideal or 
practical solution (if any MCNers have a different experience please let us 
know!). If this is your current set up, I would see if it is possible to do the 
email through a web form, which will give you a lot more flexibility.

If you are already working with a webpage or web form, you could disable the 
autofill on the field by using the autocomplete=off and autocapitalize=off 
attributes on that form within the HTML. You can also do this same thing with 
Javascript, I don't have any direct experience with that, but I'm sure there 
are resources on the internet. There is an option to disable autofill in Safari 
through Settings-Safari-AutoFill. I have never experimented with this enough 
to know whether it turns off all autocomplete suggestions or just certain ones. 

Good luck! Feel free to get in touch if you want to talk it through some more.

Heather Hart
Director of IT
?
the
broad art foundation
?
3355 Barnard Way
Santa Monica, CA 90405
310.399.4004 office
310.606.1215 mobile
310.399.7799 fax
hhart at broadartfoundation.org 
www.broadartfoundation.org



-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Desi 
Gonzalez
Sent: Tuesday, August 20, 2013 1:12 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] Disable email autocomplete from iPads?

Hi,

Does anyone happen to know how to disable iPads from autocompleting or 
capturing email addresses? We'd like to include an iPad station in our public 
interactive space, where families are invited make animations and then email 
them to themselves. We're finding the email autocomplete to be a big barrier to 
this (and has been problematic in this space in the past).

Thanks for your help!
Desi



--
Desi Gonzalez

desigonzalez.tumblr.com

@desigonz https://twitter.com/#!/desigonz


[MCN-L] Special exhibition websites

2013-03-08 Thread Heather Hart
Hi everyone,

I was wondering if some of you would be willing to share your experiences on 
creating exhibition-specific sub-websites vs. integrating special exhibition 
content into an existing design, which can be limiting.

Particularly I would be interested to hear, if you have experience with both 
scenarios, which you felt was more effective and why or (since this is probably 
not a one-size-fits-all topic) what circumstances would make you personally 
select one format over another. If you have any stats you could share that 
reinforce your opinions, that would be great too.

Thanks,

Heather Hart
Director of IT

the
broad art foundation

3355 Barnard Way
Santa Monica, CA 90405
310.399.4004 office
310.606.1215 mobile
310.399.7799 fax
hhart at broadartfoundation.orgmailto:hhart at broadartfoundation.org
www.broadartfoundation.orghttp://www.broadartfoundation.org/



[MCN-L] Director of Web Services for the Balboa Park Online Collaborative

2009-07-17 Thread Heather Hart
The Balboa Park Online Collaborative (BPOC) is seeking a highly skilled web 
developer with significant experience deploying the Drupal CMS to lead its web 
development efforts.

The BPOC is an exciting new technology collaboration of 17 museums, cultural 
arts, and science institutions in Balboa Park, San Diego, funded by the Legler 
Benbough Foundation for three years.  During this time, the BPOC will work on a 
number of technology projects that span across the institutions including 
technology training, conference support, collaborative website development 
projects such as a multi-institution public calendar and education program 
scheduling software, collection management system support and integration, 
collaborative digitization project support and supporting efforts to increase 
multi-institution visits using alternate reality gaming.

Our current members include the Japanese Friendship Garden Society of San 
Diego, the Mingei International Museum, the Museum of Photographic Arts, the 
Reuben H. Fleet Science Center, the San Diego Air  Space Museum, the San Diego 
Automotive Museum, the San Diego Hall of Champions, the San Diego Historical 
Society, the San Diego Junior Theatre, the San Diego Museum of Art, the San 
Diego Museum of Man, the San Diego Natural History Museum, The Old Globe, the 
WorldBeat Center, and the Zoological Society of San Diego.

In addition to the required skills listed below applicants should be passionate 
about the application of technology in the cultural sector.

Requirements:

 *   8-10+ years of professional experience with at least 4 years leading an 
internal or external development team
 *   Experience building successful enterprise-level websites on the Drupal CMS 
platform with the requisite expert level skills using PHP, MySQL, and CSS
 *   Demonstrated skills in discovery, specification development, information 
architecture, and design
 *   Experience with SEO, registration systems, social media tools, content 
syndication, and ecommerce
 *   Experience in content-driven industries including media, publishing, 
entertainment, museums, education, nonprofits, etc.
 *   Strong project management skills and experience using code repositories 
such as Subversion and project management systems such as Fogbugz to manage 
complex projects
 *   Entrepreneurial spirit and desire to make an impact
 *   Dedicated to the use and support of open source
Compensation commensurate with experience. Please direct applications and 
queries to hhart at balboaparkonline.orgmailto:hhart at balboaparkonline.org.

Thanks,
Heather Hart
Balboa Park Online Collaborative
A Project of the Benbough Operating Foundation
2131 Pan American Plz
San Diego, CA 92101
619.819.5143
hhart at balboaparkonline.orgmailto:hhart at balboaparkonline.org