Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

2017-07-25 Thread Forrest, Stuart 
Jesse

We Also have ITG self checks (Now Bibliotheca) with built in lockers and as far 
as I am aware it is the self check software that activates the unlockers 
depending on the SIP response received from the ILS server.

Stuart

***
Stuart Forrest PhD
Library Systems Specialist
Beaufort County Library System
843 255 6450
sforr...@bcgov.net

www.beaufortcountylibrary.org

For Leisure, For Learning, For Life



From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jesse 
McCarty
Sent: Tuesday, July 25, 2017 4:17 PM
To: open-ils-general@list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

Hello Everyone,

Currently we are running an ITG self-check system that utilizes magnetic 
locking cases for DVDs and CDs. I know the documentation references no security 
mechanisms in Evergreen self-check, but I was wondering if there is a way for 
the Evergreen self-check to interact/activate the magnetic unlockers for 
security cases? Is this a sought after feature/planned possibility? Or is the 
built in self-check designed to be nothing more than its current basic form?

Thanks in advance,

Jesse McCarty
City of Burlington
IT Technical Assistant

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Kathy Lussier 

Hi Diane,

Thanks for the explanation! I see there is a Launchpad ticket on this - 
https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any 
sign that anyone is working on it. I would say that a number of backend 
changes will be required to fix this issue, and the web client isn't 
something that will be making backend changes.


It would be good to hear how others handle this workflow in libraries 
that are using the Mark Missing Pieces action. I'm not one of them, but 
I see that  there is a distinct 'Scan Item as Missing Pieces' action in 
the circulation menu. If the staff person notices the missing pieces 
before the checkin scan (I know this isn't always the case), it looks 
like it could be scanned there without a risk of sending the item into 
transit.


Kathy

On 07/25/2017 06:21 PM, Diane Disbro wrote:


You and Terran are both correct about the Damaged Item issue!

We can’t, however, Edit Item Attributes in the Copy Editor while an 
item has a status of In Transit or Canceled Transit, right?


We can only mark something as Missing Pieces from the Check In screen. 
If you try to choose Missing Pieces from Actions after the transit is 
triggered, the skull and cross bones pop up.


Thank you for a forum to discuss this!

*Diane Disbro*

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

ddis...@scenicregional.org 

www.scenicregional.org

*From:*Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] *On Behalf 
Of *Kathy Lussier

*Sent:* Tuesday, July 25, 2017 5:01 PM
*To:* open-ils-general@list.georgialibraries.org
*Subject:* Re: [OPEN-ILS-GENERAL] transit

Hi Diane,

Thank you! I guess we can check it out to the last patron and make
it Damaged from his items out screen -> show item details. We did
create a Mending account to get around the transit issue for items
needing mending. We just check them out to the Mending account.

The series of steps I just tried may not be the same steps that led to 
your canceled transit, but, in my testing, I found that I could check 
in the item with the canceled transit and then immediately mark it as 
damaged from the checkin screen. The system remembered the last patron 
and billed them (I have the library setting enabled that automatically 
bills a patron for a damaged item. Are you not seeing the same thing?


If an item is missing pieces, we have to go through several steps
to set it as Missing Pieces. Cancel the transit, change the
circulating library, sometimes make the item not holdable, then
check it in.

I'm not very familiar with the process to set an item to missing 
pieces, but, if you have to change the circulating library, it sounds 
as if it's related to the way your permissions are configured. If you 
have this permission is set at the consortium level, you should be 
able to perform the mark missing pieces action on items from any 
library without changing the circulation library. However, the 
permission may be set that way due to a policy in your consortium that 
only allows you to perform that action on your own items.


I hope this helps!
Kathy

On 07/25/2017 05:42 PM, Diane Disbro wrote:

Thank you! I guess we can check it out to the last patron and make
it Damaged from his items out screen -> show item details. We did
create a Mending account to get around the transit issue for items
needing mending. We just check them out to the Mending account.

If an item is missing pieces, we have to go through several steps
to set it as Missing Pieces. Cancel the transit, change the
circulating library, sometimes make the item not holdable, then
check it in.

Will Webby make these extra steps unnecessary?

*Diane Disbro*

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

ddis...@scenicregional.org 

www.scenicregional.org 

*From:*Terran McCanna [mailto:tmcca...@georgialibraries.org]
*Sent:* Tuesday, July 25, 2017 4:25 PM
*To:* ddis...@scenicregional.org
; Evergreen Discussion Group
*Subject:* Re: [OPEN-ILS-GENERAL] transit

Hi Diane,

I believe in the current staff client you can scan the item into
the checkout screen to update the item status (and to let the
server know what physical location the item is currently at), and
then you should be able to mark it damaged after that.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org 

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Diane Disbro 
You and Terran are both correct about the Damaged Item issue!

 

We can’t, however, Edit Item Attributes in the Copy Editor while an item has a 
status of In Transit or Canceled Transit, right?

 

We can only mark something as Missing Pieces from the Check In screen. If you 
try to choose Missing Pieces from Actions after the transit is triggered, the 
skull and cross bones pop up.

 

Thank you for a forum to discuss this!

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

  ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy 
Lussier
Sent: Tuesday, July 25, 2017 5:01 PM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] transit

 

Hi Diane,

Thank you! I guess we can check it out to the last patron and make it Damaged 
from his items out screen -> show item details. We did create a Mending account 
to get around the transit issue for items needing mending. We just check them 
out to the Mending account.

The series of steps I just tried may not be the same steps that led to your 
canceled transit, but, in my testing, I found that I could check in the item 
with the canceled transit and then immediately mark it as damaged from the 
checkin screen. The system remembered the last patron and billed them (I have 
the library setting enabled that automatically bills a patron for a damaged 
item. Are you not seeing the same thing?

If an item is missing pieces, we have to go through several steps to set it as 
Missing Pieces. Cancel the transit, change the circulating library, sometimes 
make the item not holdable, then check it in.

I'm not very familiar with the process to set an item to missing pieces, but, 
if you have to change the circulating library, it sounds as if it's related to 
the way your permissions are configured. If you have this permission is set at 
the consortium level, you should be able to perform the mark missing pieces 
action on items from any library without changing the circulation library. 
However, the permission may be set that way due to a policy in your consortium 
that only allows you to perform that action on your own items.

I hope this helps!
Kathy

 

On 07/25/2017 05:42 PM, Diane Disbro wrote:

Thank you! I guess we can check it out to the last patron and make it Damaged 
from his items out screen -> show item details. We did create a Mending account 
to get around the transit issue for items needing mending. We just check them 
out to the Mending account.

 

If an item is missing pieces, we have to go through several steps to set it as 
Missing Pieces. Cancel the transit, change the circulating library, sometimes 
make the item not holdable, then check it in.

 

Will Webby make these extra steps unnecessary?

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Terran McCanna [mailto:tmcca...@georgialibraries.org] 
Sent: Tuesday, July 25, 2017 4:25 PM
To: ddis...@scenicregional.org; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] transit

 

Hi Diane, 

I believe in the current staff client you can scan the item into the checkout 
screen to update the item status (and to let the server know what physical 
location the item is currently at), and then you should be able to mark it 
damaged after that. 







Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmcca...@georgialibraries.org 

 

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro  
wrote:

Good afternoon –

 

If the status of an item is Canceled Transits, the status can’t be changed if 
you discover damage, etc. Will this issue be remedied with Webby?

 

Thank you.

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224  

ddis...@scenicregional.org

www.scenicregional.org

 

 

 





-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Kathy Lussier 

Hi Diane,

Thank you! I guess we can check it out to the last patron and make it 
Damaged from his items out screen -> show item details. We did create 
a Mending account to get around the transit issue for items needing 
mending. We just check them out to the Mending account.
The series of steps I just tried may not be the same steps that led to 
your canceled transit, but, in my testing, I found that I could check in 
the item with the canceled transit and then immediately mark it as 
damaged from the checkin screen. The system remembered the last patron 
and billed them (I have the library setting enabled that automatically 
bills a patron for a damaged item. Are you not seeing the same thing?


If an item is missing pieces, we have to go through several steps to 
set it as Missing Pieces. Cancel the transit, change the circulating 
library, sometimes make the item not holdable, then check it in.
I'm not very familiar with the process to set an item to missing pieces, 
but, if you have to change the circulating library, it sounds as if it's 
related to the way your permissions are configured. If you have this 
permission is set at the consortium level, you should be able to perform 
the mark missing pieces action on items from any library without 
changing the circulation library. However, the permission may be set 
that way due to a policy in your consortium that only allows you to 
perform that action on your own items.


I hope this helps!
Kathy


On 07/25/2017 05:42 PM, Diane Disbro wrote:


Thank you! I guess we can check it out to the last patron and make it 
Damaged from his items out screen -> show item details. We did create 
a Mending account to get around the transit issue for items needing 
mending. We just check them out to the Mending account.


If an item is missing pieces, we have to go through several steps to 
set it as Missing Pieces. Cancel the transit, change the circulating 
library, sometimes make the item not holdable, then check it in.


Will Webby make these extra steps unnecessary?

*Diane Disbro*

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

ddis...@scenicregional.org 

www.scenicregional.org

*From:*Terran McCanna [mailto:tmcca...@georgialibraries.org]
*Sent:* Tuesday, July 25, 2017 4:25 PM
*To:* ddis...@scenicregional.org; Evergreen Discussion Group
*Subject:* Re: [OPEN-ILS-GENERAL] transit

Hi Diane,

I believe in the current staff client you can scan the item into the 
checkout screen to update the item status (and to let the server know 
what physical location the item is currently at), and then you should 
be able to mark it damaged after that.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org 

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro 
> wrote:


Good afternoon –

If the status of an item is Canceled Transits, the status can’t be 
changed if you discover damage, etc. Will this issue be remedied with 
Webby?


Thank you.

*Diane Disbro*

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224 

ddis...@scenicregional.org 

www.scenicregional.org 



--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Terran McCanna 
Do you have the library setting for "Charge item price when marked damaged"
enabled? If so, it will remember who the last person that checked it out
was and give you the option to charge them a damaged fee without having to
check it out to them again.

(I haven't worked with missing pieces, so I'm not sure of the most
efficient procedure for that.)

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Jul 25, 2017 at 5:42 PM, Diane Disbro 
wrote:

> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
>
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
>
>
> Will Webby make these extra steps unnecessary?
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Terran McCanna [mailto:tmcca...@georgialibraries.org]
> *Sent:* Tuesday, July 25, 2017 4:25 PM
> *To:* ddis...@scenicregional.org; Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> Hi Diane,
>
> I believe in the current staff client you can scan the item into the
> checkout screen to update the item status (and to let the server know what
> physical location the item is currently at), and then you should be able to
> mark it damaged after that.
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 <(404)%20235-7138>
> tmcca...@georgialibraries.org
>
>
>
> On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro 
> wrote:
>
> Good afternoon –
>
>
>
> If the status of an item is Canceled Transits, the status can’t be changed
> if you discover damage, etc. Will this issue be remedied with Webby?
>
>
>
> Thank you.
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
>
>

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Diane Disbro 
Thank you! I guess we can check it out to the last patron and make it Damaged 
from his items out screen -> show item details. We did create a Mending account 
to get around the transit issue for items needing mending. We just check them 
out to the Mending account.

 

If an item is missing pieces, we have to go through several steps to set it as 
Missing Pieces. Cancel the transit, change the circulating library, sometimes 
make the item not holdable, then check it in.

 

Will Webby make these extra steps unnecessary?

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

  ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Terran McCanna [mailto:tmcca...@georgialibraries.org] 
Sent: Tuesday, July 25, 2017 4:25 PM
To: ddis...@scenicregional.org; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] transit

 

Hi Diane, 

I believe in the current staff client you can scan the item into the checkout 
screen to update the item status (and to let the server know what physical 
location the item is currently at), and then you should be able to mark it 
damaged after that. 






Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmcca...@georgialibraries.org 

 

On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro  
wrote:

Good afternoon –

 

If the status of an item is Canceled Transits, the status can’t be changed if 
you discover damage, etc. Will this issue be remedied with Webby?

 

Thank you.

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224  

ddis...@scenicregional.org

www.scenicregional.org

Re: [OPEN-ILS-GENERAL] transit

2017-07-25 Thread Terran McCanna 
Hi Diane,

I believe in the current staff client you can scan the item into the
checkout screen to update the item status (and to let the server know what
physical location the item is currently at), and then you should be able to
mark it damaged after that.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro 
wrote:

> Good afternoon –
>
>
>
> If the status of an item is Canceled Transits, the status can’t be changed
> if you discover damage, etc. Will this issue be remedied with Webby?
>
>
>
> Thank you.
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>

[OPEN-ILS-GENERAL] transit

2017-07-25 Thread Diane Disbro 
Good afternoon -

 

If the status of an item is Canceled Transits, the status can't be changed
if you discover damage, etc. Will this issue be remedied with Webby?

 

Thank you.

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

ddis...@scenicregional.org

www.scenicregional.org

[OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

2017-07-25 Thread Jesse McCarty 
Hello Everyone,

Currently we are running an ITG self-check system that utilizes magnetic 
locking cases for DVDs and CDs. I know the documentation references no security 
mechanisms in Evergreen self-check, but I was wondering if there is a way for 
the Evergreen self-check to interact/activate the magnetic unlockers for 
security cases? Is this a sought after feature/planned possibility? Or is the 
built in self-check designed to be nothing more than its current basic form?

Thanks in advance,

Jesse McCarty
City of Burlington
IT Technical Assistant