Hi Diane,
Thank you! I guess we can check it out to the last patron and make it
Damaged from his items out screen -> show item details. We did create
a Mending account to get around the transit issue for items needing
mending. We just check them out to the Mending account.
The series of steps I just tried may not be the same steps that led to
your canceled transit, but, in my testing, I found that I could check in
the item with the canceled transit and then immediately mark it as
damaged from the checkin screen. The system remembered the last patron
and billed them (I have the library setting enabled that automatically
bills a patron for a damaged item. Are you not seeing the same thing?
If an item is missing pieces, we have to go through several steps to
set it as Missing Pieces. Cancel the transit, change the circulating
library, sometimes make the item not holdable, then check it in.
I'm not very familiar with the process to set an item to missing pieces,
but, if you have to change the circulating library, it sounds as if it's
related to the way your permissions are configured. If you have this
permission is set at the consortium level, you should be able to perform
the mark missing pieces action on items from any library without
changing the circulation library. However, the permission may be set
that way due to a policy in your consortium that only allows you to
perform that action on your own items.
I hope this helps!
Kathy
On 07/25/2017 05:42 PM, Diane Disbro wrote:
Thank you! I guess we can check it out to the last patron and make it
Damaged from his items out screen -> show item details. We did create
a Mending account to get around the transit issue for items needing
mending. We just check them out to the Mending account.
If an item is missing pieces, we have to go through several steps to
set it as Missing Pieces. Cancel the transit, change the circulating
library, sometimes make the item not holdable, then check it in.
Will Webby make these extra steps unnecessary?
*Diane Disbro*
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
[email protected] <mailto:[email protected]>
www.scenicregional.org
*From:*Terran McCanna [mailto:[email protected]]
*Sent:* Tuesday, July 25, 2017 4:25 PM
*To:* [email protected]; Evergreen Discussion Group
*Subject:* Re: [OPEN-ILS-GENERAL] transit
Hi Diane,
I believe in the current staff client you can scan the item into the
checkout screen to update the item status (and to let the server know
what physical location the item is currently at), and then you should
be able to mark it damaged after that.
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
[email protected] <mailto:[email protected]>
On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro
<[email protected] <mailto:[email protected]>> wrote:
Good afternoon –
If the status of an item is Canceled Transits, the status can’t be
changed if you discover damage, etc. Will this issue be remedied with
Webby?
Thank you.
*Diane Disbro*
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224 <tel:%28636%29%20583-3224>
[email protected] <mailto:[email protected]>
www.scenicregional.org <http://www.scenicregional.org>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
