Hi Diane,
Thanks for the explanation! I see there is a Launchpad ticket on this -
https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any
sign that anyone is working on it. I would say that a number of backend
changes will be required to fix this issue, and the web client isn't
something that will be making backend changes.
It would be good to hear how others handle this workflow in libraries
that are using the Mark Missing Pieces action. I'm not one of them, but
I see that there is a distinct 'Scan Item as Missing Pieces' action in
the circulation menu. If the staff person notices the missing pieces
before the checkin scan (I know this isn't always the case), it looks
like it could be scanned there without a risk of sending the item into
transit.
Kathy
On 07/25/2017 06:21 PM, Diane Disbro wrote:
You and Terran are both correct about the Damaged Item issue!
We can’t, however, Edit Item Attributes in the Copy Editor while an
item has a status of In Transit or Canceled Transit, right?
We can only mark something as Missing Pieces from the Check In screen.
If you try to choose Missing Pieces from Actions after the transit is
triggered, the skull and cross bones pop up.
Thank you for a forum to discuss this!
*Diane Disbro*
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
[email protected] <mailto:[email protected]>
www.scenicregional.org
*From:*Open-ils-general
[mailto:[email protected]] *On Behalf
Of *Kathy Lussier
*Sent:* Tuesday, July 25, 2017 5:01 PM
*To:* [email protected]
*Subject:* Re: [OPEN-ILS-GENERAL] transit
Hi Diane,
Thank you! I guess we can check it out to the last patron and make
it Damaged from his items out screen -> show item details. We did
create a Mending account to get around the transit issue for items
needing mending. We just check them out to the Mending account.
The series of steps I just tried may not be the same steps that led to
your canceled transit, but, in my testing, I found that I could check
in the item with the canceled transit and then immediately mark it as
damaged from the checkin screen. The system remembered the last patron
and billed them (I have the library setting enabled that automatically
bills a patron for a damaged item. Are you not seeing the same thing?
If an item is missing pieces, we have to go through several steps
to set it as Missing Pieces. Cancel the transit, change the
circulating library, sometimes make the item not holdable, then
check it in.
I'm not very familiar with the process to set an item to missing
pieces, but, if you have to change the circulating library, it sounds
as if it's related to the way your permissions are configured. If you
have this permission is set at the consortium level, you should be
able to perform the mark missing pieces action on items from any
library without changing the circulation library. However, the
permission may be set that way due to a policy in your consortium that
only allows you to perform that action on your own items.
I hope this helps!
Kathy
On 07/25/2017 05:42 PM, Diane Disbro wrote:
Thank you! I guess we can check it out to the last patron and make
it Damaged from his items out screen -> show item details. We did
create a Mending account to get around the transit issue for items
needing mending. We just check them out to the Mending account.
If an item is missing pieces, we have to go through several steps
to set it as Missing Pieces. Cancel the transit, change the
circulating library, sometimes make the item not holdable, then
check it in.
Will Webby make these extra steps unnecessary?
*Diane Disbro*
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
[email protected] <mailto:[email protected]>
www.scenicregional.org <http://www.scenicregional.org>
*From:*Terran McCanna [mailto:[email protected]]
*Sent:* Tuesday, July 25, 2017 4:25 PM
*To:* [email protected]
<mailto:[email protected]>; Evergreen Discussion Group
*Subject:* Re: [OPEN-ILS-GENERAL] transit
Hi Diane,
I believe in the current staff client you can scan the item into
the checkout screen to update the item status (and to let the
server know what physical location the item is currently at), and
then you should be able to mark it damaged after that.
Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
[email protected] <mailto:[email protected]>
On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro
<[email protected] <mailto:[email protected]>>
wrote:
Good afternoon –
If the status of an item is Canceled Transits, the status can’t be
changed if you discover damage, etc. Will this issue be remedied
with Webby?
Thank you.
*Diane Disbro*
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224 <tel:%28636%29%20583-3224>
[email protected] <mailto:[email protected]>
www.scenicregional.org <http://www.scenicregional.org>
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected] <mailto:[email protected]>
Twitter:http://www.twitter.com/kmlussier
--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
[email protected]
Twitter: http://www.twitter.com/kmlussier
